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  • Team Member
    Team Member
    3 hours ago
    £8–£12.71 hourly
    Full-time
    Radlett

    ¿ About Us bagels + schmear is a lockdown success story! Starting in 2020, with our founder Francesca baking New York-style bagels from her home kitchen after having the realisation that no one was doing bagels in the UK the ‘proper New York way’. New York-style bagels are different to the bagels you find in the delis in and around London – they are crisp on the outside, pillowy and fluffy on the inside. Starting merely as a side hustle alongside her full-time job, she took bagels + schmear full time, opened up a bakery in Radlett, Hertfordshire + now supplies some of the most prestigious hotels, cafes, restaurants and shops in London. Role Overview We are seeking a friendly, enthusiastic, and customer-oriented Team Member to join our team at bagels + schmear. As the first point of contact for our customers, you will be responsible for providing exceptional customer service, managing transactions, and ensuring a welcoming environment. Hours This is a job with a flexible working pattern. You would be expected to work around 3-5 full days per week that could fall on any day Monday-Sunday. Key Responsibilities To provide warm, friendly and polite service always, ensuring every customer is delighted with their order and their bagels + schmear experience. Answer questions about our products and provide recommendations based on customer preferences. Handle customer inquiries and resolve any issues or complaints promptly and professionally. Operate the cash register, handle cash, and process credit/debit card transactions accurately. Ensure all transactions are completed efficiently and with a high level of accuracy. Upsell and cross-sell bakery products to enhance customer experience and increase sales. Present and package bakery products attractively and with care. Create + package Click + Collect + Deliveroo orders. Monitor product displays and ensure they are well-stocked and visually appealing. Maintain a clean and tidy front-of-house area, including counters, tables, and seating areas. Follow all health and safety guidelines, ensuring a safe environment for customers and staff. Assist with opening and closing duties, including cleaning, and organising the workspace. Work collaboratively with the team to ensure smooth operations. Assist with food preparation, following our recipes and specifications meticulously to ensure consistent quality and taste. Operate coffee-making equipment such as espresso machines, and grinders to prepare and serve a variety of coffee drinks to a high quality. About You You have a warm, outgoing + friendly personality + love to wow guests with exceptional service. Previous experience in a customer service role, preferably in a bakery, café or food handling environment. Trained and have experience in barista coffee preparation. Strong organisational skills and attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Reliable, punctual, and trustworthy. You have a passion for food + being a part of a small business. A relevant understanding of food hygiene for UK businesses. What You’ll Get 28 days’ holiday pay, pro rata Pension scheme Staff meal provided Free coffees all day Fun, open and inclusive work environment Opportunity to grow with an independent bakery who is entering a very exciting growth phase.

    Immediate start!
    No experience
    Easy apply
  • Chef / Cook
    Chef / Cook
    9 days ago
    £12.71–£14.5 hourly
    Full-time
    Radlett

    Job Description: Small kitchen. Big standards. Real food, made properly. Brass Monkey isn't a chain, and we don't pretend to be. We're an independent speciality coffee shop and art gallery in the heart of Radlett, with a loyal community who come back because the coffee is excellent and the food is honest — locally sourced, fresh, and put together with care. Our menu is deliberately tight. Breakfast and lunch, done properly. No 40-page spec sheet, no microwaves hiding under the counter — just good ingredients treated with respect. We're looking for a Cook / Kitchen Hand who gets it. Someone who takes pride in a plate going out clean and beautiful, even when it's the hundredth one that day. You'll fit in here if you: • Have 2+ years in a proper kitchen and know your way around prep, service, and a deep clean, • Care about consistency — same dish, same standard, every time, • Move with purpose when it's busy, and use the quiet moments to get ahead, • Want to actually talk to the people you work with (we're a small team — no hiding), • Are curious about food and open to throwing ideas into the mix as the menu evolves What you get back: • Competitive hourly rate (£12.71–£14.50, based on experience), • Free lunch every shift and unlimited speciality coffee — the good stuff, • Staff discount on everything else, • Tips, bonus scheme, and a yearly bonus, • Company pension and flexitime where the rota allows, • 8–10 hour shifts, daytime hours (we close in the evenings — yes, really), • A genuine path to grow with us as the business expands The practical bits: Location: Radlett WD7 7AB — you'll need to reliably commute Experience: 2 years minimum in a kitchen / chef / BOH role In-person role, full-time and permanent To apply: Send us your CV and a few lines about the last dish you cooked that you were genuinely proud of. That tells us more than any cover letter. Have a look at what we do: instagram.com/brass.monkey.coffee

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