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Key Responsibilities Event Planning & Coordination: Lead the planning, development, and execution of events from conception to completion. Develop detailed project plans, including budgets, timelines, and resource allocation. Security & Safety Management: Ensure all events comply with stringent security protocols and safety regulations. Conduct risk assessments and develop contingency plans to manage potential threats. Stakeholder Liaison: Act as the primary point of contact for clients, vendors, and local authorities. Coordinate with internal teams and external partners to guarantee seamless event delivery. Team Leadership: Supervise and motivate on-site staff, including security personnel and event support teams. Provide clear guidance and ensure effective communication across all levels. Compliance & Reporting: Maintain up-to-date knowledge of industry standards and legal requirements. Prepare and present post-event reports, detailing outcomes and areas for improvement.
Lead and supervise a team of 8-12 front-of-house and back-of-house staff, ensuring excellent service standards and smooth operations. Foster a positive and collaborative team environment by motivating, training, and coaching staff. Strategically manage shift schedules, delegate tasks, and ensure coverage during peak hours. Facilitate clear and efficient communication between front-of-house and back-of-house teams to ensure smooth service flow. Monitor and maintain the highest levels of customer service, promptly addressing any issues or concerns. Ensure adherence to company policies, food safety standards, and health regulations. Assist with inventory management, including ordering supplies and tracking stock levels as well as delivery schedules. Support the leadership team with daily operational tasks, including opening and closing duties. Drive a culture of continuous improvement, providing feedback and support to team members. Skills 2+ years of managerial experience in a restaurant or cafe setting, with proven ability to lead and manage a team. Strong communication skills and ability to balance the needs of both front-of-house and back-of-house staff. A strategic mindset with the ability to think on your feet and handle challenging situations. Excellent interpersonal skills with a friendly, approachable demeanor. Ability to stay organized and manage multiple priorities in a fast-paced environment. High level of attention to detail and a commitment to maintaining service excellence. A passion for delivering great customer experiences and supporting team development. Join us as we strive to create memorable experiences for our guests while fostering a supportive team environment!
As a Sales Advisor, you will play a pivotal role in driving sales growth by advising and supporting customers on underfloor heating products and systems. Your goal will be to understand customer needs, provide tailored solutions, and build long-lasting relationships that contribute to our company’s success. Key Responsibilities ** Customer Engagement:** Act as the first point of contact for customer inquiries via phone, email, or in-person (events). Build rapport with customers, understand their needs, and provide expert advice on suitable underfloor heating products and systems. ** Sales Process Management:** Prepare and follow up on quotes, ensuring timely communication with customers. Proactively identify and pursue new sales opportunities to meet and exceed targets. Maintain a pipeline of leads, ensuring accurate record-keeping in the CRM system and timely follow ups and call backs on provided estimates. ** Technical Knowledge:** Stay up-to-date with product specifications, installation requirements, and industry trends. Educate customers on the benefits, energy efficiency, and installation of underfloor heating systems. ** Collaboration:** Work closely with the technical and operations teams to ensure seamless delivery and installation for customers. Work collaboratively with the wider sales team. Provide feedback to management on customer needs, market trends, and potential improvements. ** Customer Satisfaction:** Ensure a positive customer experience by addressing questions and resolving any concerns promptly and professionally. Qualifications and Skills Preferred: Proven experience in a sales or customer service role. Strong communication and interpersonal skills. Ability to understand technical information and explain it to customers in a clear and approachable manner. Proficiency in using CRM systems and Microsoft Office Suite. Self-motivated with a results-driven approach. Desirable: Knowledge of underfloor heating systems or related products. Experience in B2B and B2C sales. Familiarity with energy-efficient or sustainable solutions. ** What We Offer** Competitive base salary plus commission. Comprehensive training on products and systems. Opportunities for career development and progression. Supportive and dynamic work environment. Employee discounts on company products.
Duties and Responsibilities: - Oversee daily operations of the takeaway and delivery service, including staffing, scheduling and inventory management. - Conduct performance evaluations and provide ongoing training and development for team members. - Handle customer inquiries, complaints, and feedback professionally and promptly. - Develop and implement marketing strategies to promote the takeaway and delivery service. - Ensure that all food products meet the food’s quality standards and specifications. - Manage online ordering platforms and ensure they are functioning correctly. - Manage financial aspects of the takeaway and delivery service, including budgeting, sales, expenses, and profitability, forecasting and reporting. - Ensure customer satisfaction by providing excellent service and addressing customer complaints. - Develop and implement policies and procedures to ensure compliance with food safety regulations. - Motivate and lead a team of staff to achieve sales and profit goals. - Ensure timely delivery of orders and monitor driver performance. - Monitor and maintain inventory of food, beverages and supplies. Skill/experience/qualifications: - Relevant experience in a similar role - Proven ability to lead and manage a team - Familiarity with online ordering platforms and delivery management systems - Strong understanding of food safety regulations - Knowledge of health and safety regulations applicable to food service - Experience with inventory management and financial reporting - Strong communication and customer service skills - Passion for culinary arts, creativity in menu development, and an understanding of current food trends - Experience managing delivery drivers
Our Client is a well run GP Surgery in Runcorn (WA7) looking for an Advanced Nurse Practitioner to work with them. This unique role allows you to impact all aspects of your patients health journey and be an essential part of the clinical team. You will provide acute care to our patients with our GP's and advanced care professionals. The role also allows you to progress into a supporting role to a long standing team of nursing associates and a HCA. You will lead and work collaboratively with our nursing team to support patients in all aspects of Qof and health checks. Main duties of the job: - Work as a key part of our multi-disciplinary team alongside our GPs, Paramedics & ANP's to deliver safe and high-quality care. - Carry out clinical practice at an advanced level using clinical skills, critical judgements & knowledge to deliver appropriate and safe care. - Delivery of care in line with NICE guidelines and evidence-based care - Triage and treat patients, performing specialist assessment of their needs and make referrals as necessary to other members of the primary and secondary health care teams as appropriate. - Diagnose and manage acute and chronic conditions, prescribing correct medication and dose where necessary. - Request diagnostic investigations and interpret within agreed protocols e.g. x-ray, blood tests, scans, etc. - Prescribing and reviewing medication that is appropriate to patient needs and in accordance with latest evidence-based practice, national and practice protocols and within the scope of qualified practice. - Refer patients to other members of the multi-disciplinary practice teams, secondary care organisations and other organisations as necessary. - Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures - Participate in the administrative and professional responsibilities of the practice team - Attend and participate in practice and PCN meetings as required - Ensure registration is kept up to date to fulfil your role. - Maintain you own continuous CPD and ensure a PDP is kept up to date in line with the practice and nursing team development plans. - Participate in and attend practice meetings and in-house training. Work Pattern – Flexible (Permanent & locum both available) Hours – Flexible Start Date – ASAP Pay Rate – 50-55k per annum If you are available and interested in this opportunity, Kindly share your updated CV to us.
To lead shifts when assigned by line manager, taking responsibility for delivering brand standards in, but not limited to cash management, opening the unit, preparing for the shift, closing the unit, orders, monitoring and delivering high standards of customer service, accepting deliveries.
The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
We are looking for a Digital Marketing Executive to lead our restaurant’s online marketing efforts, drive customer engagement, and increase footfall and online orders. The ideal candidate will have experience in social media management, SEO, content creation, and paid advertising to promote the restaurant effectively. Key Responsibilities: Social Media Management: Develop and execute engaging content strategies for Facebook, Instagram, TikTok, and Twitter. Create and schedule high-quality posts, reels, and stories showcasing menu items, promotions, and events. Respond to customer inquiries, comments, and reviews to maintain strong online engagement. Online Advertising & Promotions: Plan and manage paid advertising campaigns on Google Ads, Facebook Ads, and Instagram Ads. Optimize campaigns to drive reservations, online orders, and brand awareness. Implement and monitor special offers, discounts, and loyalty programs. SEO & Website Management: Optimize the restaurant’s website for search engines to improve online visibility. Manage and update online menus, promotions, and booking systems. Ensure a mobile-friendly and user-friendly experience. Influencer & Partnership Marketing: Collaborate with local food bloggers, influencers, and content creators for brand exposure. Coordinate partnerships with food delivery platforms like Uber Eats, Deliveroo, or Just Eat. Email & SMS Marketing: Create and send email newsletters with updates on promotions, new dishes, and events. Develop SMS campaigns for special offers and exclusive deals. Analytics & Performance Tracking: Use Google Analytics, Meta Insights, and other tools to track and improve marketing performance. Provide reports on campaign success, customer engagement, and online traffic. Required Skills & Qualifications: Bachelor's degree in Marketing, Business, or a related field (preferred). Strong understanding of social media trends, SEO, and online advertising. Experience with content creation tools like Canva, Photoshop, or CapCut. Knowledge of Google Analytics, Meta Business Suite, and email marketing platforms. Excellent communication and creativity skills.
Site location: Design District (Greenwich Penynsula) We are looking for a full time Fast Food Kitchen Manager to lead our kitchen team. Duties will include all aspects of kitchen management, menu development, preparation, cooking of dishes and maintaining high levels of food safety and hygiene. The ideal candidate will have experience in Greek cuisine, advanced delivery platform knowledge and marketing campaings. Shifts fall between 10am and midnight. As weekend days are our busiest times, weekend availability is essential for this role. If you have the skills to deliver quality food, in a very fast paced environment, please send your CV and covering letter to us.
Job Description: We are looking for an experienced Warehouse Manager to oversee our warehouse operations and ensure efficient processes. The ideal candidate will be responsible for managing inventory, supervising staff, and ensuring timely and accurate order fulfillment. Key Responsibilities: • Oversee the day-to-day warehouse operations, ensuring efficiency and productivity. • Manage inventory control, stock organization, and order processing. • Lead and supervise the warehouse team, providing guidance and training. • Ensure compliance with safety regulations and company policies. • Coordinate shipments, deliveries, and logistics with suppliers and customers. • Monitor warehouse performance and implement improvements where needed. • Maintain accurate records of stock levels, reports, and documentation. Requirements: • Previous experience as a Warehouse Manager or in a similar role. • Strong leadership and team management skills. • Excellent organizational and problem-solving abilities. • Experience with inventory management software and warehouse operations. • Ability to work in a fast-paced environment and meet deadlines. • Knowledge of health and safety regulations in warehouse operations. Benefits: • Competitive salary • Opportunities for growth and career development • Employee benefits (healthcare, bonuses, etc., if applicable) • Supportive and dynamic work environment If you are a motivated and experienced Warehouse Manager looking for an opportunity to make an impact, we’d love to hear from you! How to Apply: Please submit your resume and a brief cover letter outlining your experience and qualifications.
Job Search & Apply Registered Nurse (RMN) Job Reference: JD009 Sector: Healthcare Location: Surrey, Dorking Salary: Up to £40,455 per annum (Full-time job, 37.5 hours in a week, Flexible Hours) Vacancy Type: Permanent Job Overview: We are seeking an experienced and compassionate Registered Nurse (RMN) to join our dedicated healthcare team in Surrey. In this role, you will have the opportunity to provide high-quality nursing care to patients in a supportive and dynamic environment. You will be responsible for maintaining the excellent reputation we have earned through the delivery of professional and compassionate care About Us: As one of the UK’s leading providers of behavioral care and specialist support services, we offer a challenging and rewarding career within a world-class organization that is committed to investing in your professional development. Across our network of hospitals, residential care homes, and supported living services, we make a real and lasting difference to the lives of the people we support. Contact Us: For more information about the role or to apply, please contact: