Trabajos delivery lead en LutonCrear alertas

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We are seeking an experienced Interim Health & Safety Manager to oversee and implement health and safety protocols within the engineering and manufacturing sector. This temporary position is based in Luton and requires a focused professional with a strong understanding of industrial and manufacturing safety standards. Client Details The employer is a medium-sized organisation operating within the industrial and manufacturing industry. They are committed to maintaining high standards of safety and compliance across their operations while promoting excellence in their field. Description Whilst primarily a Health & Safety role, this position also has broader responsibilities including Quality Assurance and Facilities Management, so would suit candidates with wider operational exposure. Key responsibilities will include: • Lead and manage the group health & safety policy, reporting and procedures including Health and Safety initiatives to improve group culture and maintain ISO45001 accreditation., • Conduct regular health & safety risk assessments and audits to identify potential hazards and ensure that appropriate measures are in place to mitigate risks. Develop safe working practices to support the business., • Maintain and manage emergency procedures including PPE requirements & COSHH, develop & maintain first aid policy, procedure and equipment. Lead, report and deliver monthly reporting requirements., • Maintain and develop current certification ISO 45001, ISO 9001, ISO 14001 using the systems to drive continual development and improvement throughout the business., • Ensure compliance with all relevant legislation and industry standards. Work with the group ISO consultants to conduct internal audits, coordinate external audits, and implement continuous improvement initiatives., • Develop a Group Environmental & Sustainability business strategy. Identify, create, and manage group sustainability initiatives and targets across all group sites including quarterly reporting., • Set annual improvement targets for the group and at site level taking into consideration on site and supply chain impact. Review and management of the group environmental procedures to maintain ISO 14001 accreditation., • Provide a strategic approach to group accreditations such as RISQs, Safe Supplier, Ecovadis etc. Manage annual membership and collaborate with the business to deliver value., • Working with department leads to ensure the group and their supply chain meet social governance, sustainability and ethical goals. Upholding quality assurance standards across the group., • Management and delivery of customer compliance and quality assurance documentation., • Working with the HR Manager to develop employee compliance training and understanding of QHSE polices across the group., • Working with the technical resources in the business, lead the resolution of quality issues, or product failures for the Group. Coordinate Route Cause Analysis investigations & customer communication. Report to the business on a monthly basis any ongoing cases or concerns. The successful Interim Health & Safety Manager should have: • Ability to manage compliance and regulatory requirements effectively.· IOSH and/or NEBOSH qualification in Health & Safety management, • Experienced working within operations and compliance at a management level, • High level of organisation with the ability to manage and deliver projects & tasks from start to end., • Experienced with management system development and audit delivery., • Ability to drive and deliver improvement through team collaboration., • Good communication skills in order to keep all stakeholders informed of progress., • High level of attention to detail This Interim Health & Safety Manager role is a great opportunity to join a thriving business. • Day rate depending on experience, • Site based in Luton, • Immediate start

Are you an experienced Project Engineer who has led and ran projects from cradle to grave for new industrial machinery and equipment? We are a Bedford based original equipment manufacturer and part of a global multi-billion turnover group with a strong existing client base spanning over 50 countries. This is a brand-new role as a Project Engineer due to the demand for the development and delivery of new machines, re-engineering and product obsolescence projects. BASIC SALARY: Up to £57,000 dependant on experience BENEFITS:· 4% Company Pension· 33 Days Holiday (including Bank Holidays) LOCATION: Bedford COMMUTABLE LOCATIONS: Milton Keynes, Northampton, Huntingdon, Stevenage, Luton, Sandy, Biggleswade, St Neots, Ampthill, Flitwick, Wellingborough, Royston, Kettering, Leighton Buzzard. Why you should apply: · This is a brand-new role and a chance to make it your own· A chance for you to be involved with Leaner & Greener initiatives, including zeroemission and ecofriendly projects· You can take the lead and deliver major projects and contracts at a time of raid growth for the business JOB DESCRIPTION: Project Engineer - machinery, equipment, manufacturing As our new Project Engineer, you will lead the end-to-end development on engineering projects - aligning with our defined Product Roadmap. Reporting to our Engineering Manager, you'll oversee product strategy execution from conceptual design and industrialisation through manufacturing launch and ongoing delivery (the whole project). You will have an experienced Engineer to assist you in your project delivery as well as the support of the wider multi-disciplinary engineering team (mechanical, electrical, software etc). Your mission (if you choose to accept it) is to deliver the best-in-class products on time, to budget, and in line with our market’s expectations. You’ll be joining a large engineering team of 15+, delivering products that have a direct impact in making the Aviation industry greener and more sustainable. YOUR MAIN RESPONSIBILITIES: Project Engineer – machinery, equipment, manufacturing · Product Roadmap Execution -translate the strategic Product Roadmap into actionable development projects - defining milestones, resources, risks, and success criteria.· Project Management - own product development from concept through commercialisation; ensure targeted objectives - cost, schedule, performance, reliability - are met.· Product Management - propose and approve the technical choices through rigorous internal processes. Contribute to cost reduction projects and reliability improvements by proposing root cause and solution.· Industrialisation Oversight - lead design transfer to manufacturing - aligning with suppliers, quality and production teams - to guarantee robust, repeatable, and scalable production. Provide an efficient Bill of Materials (BOMs) to reduce shortages and streamline production.· Delivery Management - oversee major manufacturing contracts and volume deliveries; ensure schedules, quality standards, and customer commitments are honoured. · Cross-Functional Leadership, Risk & Issue Management, Documentation & Reporting and Team Leadership YOUR BACKGROUND: Project Engineer – machinery, equipment, manufacturing Ideally, you will have: · Considerable experience with product development projects within manufacturing - ideally within heavy equipment or industrial systems but we’re open to any types of machinery.· The ability to manage product development projects: planning, execution, milestone tracking, and delivering projects to a plan.· Experience in industrialisation: design-for-manufacturability, process ramp-up, and quality controls.· Strong familiarity with ERP/MRP systems, BOM and document release control, engineering change processes, and production workflows (Works Orders).· The ability to influence, communicate at all levels and lead cross-disciplinary teams aligning stakeholders.· B.Eng or in a relevant engineering subject such as mechanical, electrical, Industrial, Manufacturing or Aerospace Engineering. COMPANY: As a business, we are over 30 years old, part of a global multi-billion turnover group and supply to over 50 countries. We have over 80 employees in the UK and design and develop a range of power units including portable pumps, DC battery units and associated power units. PROSPECTS: There are plenty of opportunities for you to evolve in the company both in the UK and internationally. We will support your growth, if you bring the strong project engineering experience from within a manufacturing environment. You’ll be surrounded by a friendly and supportive team of highly skilled Engineers in the UK and within our wider group. This is a great opportunity for you to work in a diverse and international environment in a fast-growing business that can offers lots of exciting long-term projects. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: mechanical, electrical, industrial, engineer, design, GD&T, SolidWorks, 2D, 3D, welding, fabrication, assembly, power generation, vehicle, aviation, structural, industrial, aerospace, project engineer, product engineer, product line, DFMEA, manufacturing, automotive INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC18237, Wallace Hind Selection

ERP Programme Director - Large-Scale Transformation (12-Month Outside IR35) Ready to lead one of the most complex and high-profile ERP transformations in the market? We're supporting a major organisation undertaking a multi-function ERP transformation programme that spans Finance, HR, Operations, Supply Chain, Commercial and Customer domains. This is a rare opportunity to take end-to-end ownership of an enterprise-wide ERP delivery in a highly regulated, operationally critical environment. As ERP Programme Director, you will shape, steer and deliver a full ERP transformation - from programme strategy and governance through to cutover, go-live and benefits realisation. You'll chair exec-level steering groups, lead multi-vendor delivery teams, and own outcomes across cost, compliance and operational continuity. This is a role for someone who thrives at the intersection of strategy, delivery and stakeholder leadership. What You'll Lead • Own the enterprise ERP programme, roadmap and delivery plan, • Establish and run programme governance, assurance and regulatory controls, • Lead delivery across Finance, HR, Supply Chain, Operations, Customer & Commercial functions, • Manage SI partners, ERP vendors and a complex supplier ecosystem, • Oversee risk, quality, testing, cutover and hypercare, • Influence senior stakeholders including CFO, CDTO and board-level leaders, • Drive adoption, standardisation and benefits realisation across the business�? What We're Looking For, • Proven experience delivering large-scale ERP programmes as Programme Director, • Strong background in complex, regulated or multi-entity environments (aviation, transport, FMCG, retail, etc.), • Deep expertise in governance, risk, controls and multi-vendor delivery, • Strong understanding of Finance, Procurement, Supply Chain and asset-intensive operations, • Executive-level communication and stakeholder influence, • Calm, authoritative leadership in high-pressure environments?? Why This Assignment?, • One of the most high-profile ERP programmes in the market, • Full ownership of a transformation that shapes enterprise operations for years to come, • Operate at board level with visibility across the entire business, • Outside IR35, long-term runway (12 months+)

An interim assignment for an experienced QHSE Manager based on-site near Luton, offering an initial 6 months duration working with a well-known group of companies specialised in manufacturing and distribution of specialist electronic / electrical components. A leading name in the production and distribution of specialist electrical and electronic components are looking to recruit an interim QHSE Manager to cover long-term absence at their site in Luton, with the initial contract duration confirmed for 6 months. This pivotal role offers you the opportunity to shape and drive the organisation's commitment to quality, safety, sustainability, and compliance across not only their head office, but also two other smaller sites across the UK. Reporting directly to the Operations Director, you will be instrumental in fostering a culture of continuous improvement and ethical business practices. With ambitious growth plans on the horizon, this is your chance to make a significant impact within a supportive environment that values collaboration, professional development, and flexible working opportunities. If you are passionate about making workplaces safer, more sustainable, and compliant with industry-leading standards, this is an exceptional opportunity. What you'll do: As the QHSE Manager based in Luton, you will play a vital role in shaping the future of operational excellence across multiple sites. Your day-to-day activities will involve maintaining internationally recognised certifications while driving forward initiatives that improve workplace safety culture. You will work collaboratively with various departments to ensure legal compliance is always achieved while supporting continuous improvement projects that enhance overall business performance. By developing comprehensive sustainability strategies and leading health & safety initiatives from risk assessment through emergency planning, you will help create an environment where every team member feels supported. Your expertise will also be crucial in managing facility infrastructure needs, ensuring all assets are compliant and delivering effective training programmes that embed best practices throughout the organisation. Success in this role means not only meeting regulatory requirements but also inspiring others to embrace positive change for long-term organisational growth. • Maintain and develop current ISO certifications (ISO 45001, ISO 9001, ISO 14001) using management systems to drive continual improvement throughout all business operations., • Ensure full compliance with relevant legislation, industry standards, regulations, and directives by collaborating closely with business managers to deploy robust quality management systems., • Conduct internal audits in partnership with external consultants, coordinate external audits, and implement continuous improvement initiatives to enhance QHSE performance across multiple locations., • Develop and manage group-wide environmental and sustainability strategies by setting annual improvement targets at both group and site levels while ensuring quarterly reporting requirements are met., • Lead the implementation of health & safety policies by conducting regular risk assessments and audits to identify potential hazards and ensure appropriate measures are in place to mitigate risks., • Oversee emergency procedures including PPE requirements, COSHH compliance, first aid policy development, equipment maintenance, and monthly reporting on health & safety matters., • Provide strategic oversight for accreditations such as RISQs, Safe Supplier, Ecovadis by managing annual memberships and collaborating with teams to deliver value through these recognitions., • Work with department leads to ensure social governance goals are met throughout the supply chain while upholding high standards of quality assurance documentation for customers., • Collaborate with HR to develop employee compliance training programmes that foster understanding of QHSE policies across all levels of the organisation. To excel as the QHSE Manager you'll bring substantial experience from similar roles where your focus has been on operational excellence within regulated environments. • Hold IOSH or NEBOSH qualification in Health & Safety management which demonstrates your commitment to best practice standards within operational environments., • Bring proven experience working at management level within operations or compliance functions where you have successfully delivered projects from inception through completion., • Demonstrate high levels of organisation with an ability to manage multiple priorities simultaneously while ensuring deadlines are consistently met under pressure., • Showcase experience developing management systems (such as ISO 9001/14001/45001) including audit delivery that drives continual improvement across diverse teams., • Possess excellent communication skills enabling you to keep stakeholders informed of progress whilst building collaborative relationships throughout the business., • Exhibit strong attention to detail when analysing data or preparing reports so that decision-making processes are always well-informed., • Display analytical thinking skills that allow you to identify root causes of issues quickly before implementing effective solutions which prevent recurrence., • Be IT literate with proficiency in MS Office programmes as well as data usage/reporting tools necessary for monitoring compliance metrics effectively. If you are interested in exploring this interim opportunity further, or would like to discuss the longer-term permanent opportunity, please apply today. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

General Manager: Firbeson Automation UK Ltd. Company Profile: Firbeson Automation UK Ltd is located on Cosgrove Way, Luton, Bedfordshire, near London Luton Airport and the M1 motorway. The parent company is based in the Far East and specialises in the research, development, manufacturing, and sales of valve actuators. The UK branch has been newly established and is now fully operational. The company aims to appoint a General Manager responsible for market development, team leadership, and business operations across the UK, Europe, and globally. Location: Luton. On-site, long-term work within the UK is required. Job Description: 1. Overall responsibility for UK operations, focusing on market expansion, sales, and customer development., 2. Leading a team to achieve the company’s sales targets, credit controls, and profit objectives, and being accountable for the company’s operational results., 3. Capable of negotiating deals independently, securing projects, and expanding into new markets. Maintain and strengthen relationships with distributors, dealers, managers, and project clients through autonomous market expansion., 4. Manage daily operations, personnel arrangements, process standardisation, and cost control within UK teams., 5. Ensure effective communication with headquarters, coordinating supply, delivery, technical support, and related activities., 6. Operate within a straightforward assembly model, emphasising sales and operational efficiency. Job Requirements: 1. Experience in relevant fields such as HVAC, valve and damper actuators, building automation, valve actuation, and similar areas, with senior industry expertise., 2. Proven sales and market experience in the UK and Europe. If you are with an existing portfolio of clients, project resources, and industry contacts will be prioritised., 3. Background in managing sales teams, regional operations, or general management. Previous roles as a General Manager, Sales Director, or Regional Manager will be prioritised., 4. Excellent communication skills, with the ability to lead, negotiate, engage with customers, and manage daily activities independently., 5. A strong sense of purpose, integrity, responsibility, and the ability to work in the UK on a permanent basis., 6. Basic operational management skills are sufficient; extensive production or manufacturing experience is not required. Remuneration and Benefits: 1. Fixed annual salary: £45,000-£65,000., 2. Profit sharing: 10%–15% of annual net profit as a management dividend, with no upper limit., 3. Standard UK benefits, including paid annual leave, statutory holidays, pension schemes, and more., 4. Travel and business development expenses are reimbursed in accordance with company policies. This exciting position is ideal if you are hardworking, enjoy challenges, seek great opportunities, and wish to develop your career within a dynamic, ambitious company. If this sounds like you, then you have made the right choice, and you are welcome to join us. We thank you for your interest in our company and wish you the best of luck with your application.

We are seeking a senior, experienced Director of Disrepair to lead and own the organisations legal disrepair function across social housing contracts. This is a critical leadership role with full accountability for strategy, governance, performance, and delivery of disrepair cases ensuring matters are progressed efficiently from instruction to resolution, legal exposure is controlled, and outcomes... * * * ZIPC1_UKTJ

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title: Apprenticeship Engagement ManagerLocation: Home / Field basedSalary: £40,000 – £42,500Package includes: Generous Holiday Entitlement, Mileage, Pension, + Much More!Type: Full Time, PermanentWe are seeking an experienced Apprenticeship Engagement Manager, to lead the Learner and Employer engagement teams; drive learner conversion and ensure outstanding recruitment performance across our clients programmes.Duties: • Lead and oversee a multidisciplinary team across Employer Engagement, Learner Engagement and Business Support, ensuring effective management of employer relationships and proactive engagement of both employers and learners to promote apprenticeships and funded training programmes., • Track, analyse and report on conversion and recruitment data to drive continuous improvement., • Meet programme and funding targets., • Drive the full learner recruitment and conversion journey to achieve programme and funding targets., • Manage business development activity, including the day-to-day relationship with the lead generation partner, ensuring feedback is actioned to optimise performance., • Oversee enquiries, screening, (IAG), and onboarding, ensuring all recruitment processes are efficient, compliant, and deliver a high-quality learner experience through effective communication and CRM optimisation., • Meet programme and funding targets., • Track, analyse and report on conversion and recruitment data to drive continuous improvement., • Monitor and analyse employer feedback to drive continuous improvement, while actively supporting employer involvement in curriculum design and delivery.Essential Criteria:, • Experience of leading and managing a business development team within the WBL sector, • Proven experience of performance managing a team, together with the ability to inspire to achieve success, • Proven experience of business growth for the delivery of Apprenticeships., • Must be organised, structured and process driven, • Well-developed interpersonal and communication skills, • Commercial awareness, • Proven experience of developing trust, and maintaining strong relationships, • Full, clean driving licence and use of a vehiclePlease note:KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.KM1

Site Manager – fit out project healthcare - Dunstable – office in Nottingham - £60,000 Salary Your New CompanyYou’ll be joining a well-established main contractor with a strong reputation for delivering complex, high-quality projects across healthcare and specialist environments. They pride themselves on excellence, innovation, and supporting their teams to succeed. Your New Role As Site Manager, you’ll lead the delivery of a Siemens clean room healthcare laboratory fit-out in Dunstable. This is a permanent position, requiring full-time presence on site (Monday–Friday). You’ll be responsible for managing site operations, ensuring health & safety compliance, coordinating subcontractors, and driving the project to successful completion. What You Need to Succeed • SMSTS certification, • CSCS Black Card, • NVQ Level 6, • Proven experience in clean room or healthcare projects, • Strong leadership and communication skills What You Get in Return • Salary: £60,000, • Car or car allowance, • 26 days holiday, • Pension scheme & bonus scheme, • Opportunity to work on a prestigious, technically challenging project, • Long-term career prospects with a respected contractor What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4756687

Facilities Management Consultant Location: 1-2 days a week in Leicester + consultancy visits elsewhere Salary: Competitive Overview My client is an innovative and highly regarded FM and Health & Safety consultancy. They are looking for an experienced Facilities Management Consultant to join their growing team. This role is focused on delivering high-level FM and M&E strategic support and operational excellence for the UK operations of a leading global security provider. You will act as a subject matter expert, leveraging your background in supply chain management in order to optimise service delivery. Key Areas of Focus • Tender & Procurement Management: Help lead end-to-end procurement processes for essential services, including catering, cleaning, postroom and document services., • Supplier Performance & Strategy: Monitor and measure service partner performance against benchmarked criteria and KPIs to ensure all SLAs are met or exceeded., • Cost Optimisation: Identify opportunities for sustainable savings and provide financial oversight to deliver measurable value across multiple FM categories., • Compliance & Risk Mitigation: Ensure statutory compliance and manage Health & Safety obligations, including the supervision of contractor risk assessments., • Professional Experience: 5+ years of experience within a facilities management or consultancy environment., • Financial Acumen: A proven track record of managing operating budgets., • Safety Standards: An IOSH or NEBOSH certificate is highly desirable for both this client and other clients to whom you will be providing consultancy services., • Technical Proficiency: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)., • Education: Bachelor’s degree or an equivalent combination of professional skills and training., • Attributes: A methodical and innovative problem solver who can work collaboratively under tight deadlines. This role primarily supports a key client with principal offices and manufacturing premises in the East Midlands, as well as facilities in Manchester and Glasgow. Other clients that you are likely to support will tend to be within the Southeast of England. • Onsite Presence: Expect to be onsite for primary client 1–2 days per week, including scheduled visits to Manchester and Glasgow. Rest of week working with other clients/WFH., • Flexibility: The remainder of your time will be spent working from home or consulting with other clients. If you feel you have the experience and qualifications to fill this important role and would like to join a friendly, customer and employee focused company then we would love to hear from you.

Head of Finance Technology (Oracle ERP) - Outside IR35 Contract Description: We are seeking an experienced Head of Finance Technology to lead the strategy, optimisation, and ongoing delivery of a large-scale Oracle ERP Finance landscape. This is a senior contract position operating outside IR35, working closely with Finance, Technology, and Transformation leadership to ensure systems stability, strong financial controls, and an effective roadmap for continuous improvement. Key Responsibilities • Own the Finance Technology strategy and roadmap, ensuring alignment with Finance leadership priorities., • Lead and optimise the full Oracle ERP Finance estate, including GL, AP/AR, Fixed Assets, Cash Management, Expenses, Procurement integration and related modules., • Act as the senior Oracle Finance authority, advising leadership on technology enablement and best practice., • Drive transformation initiatives, including upgrades, module implementations, automation, and process digitisation., • Ensure strong financial controls, governance, access management, and audit compliance., • Partner with Analytics/BI teams to support accurate reporting, data integrity, and integration with EPM and downstream systems., • Significant leadership experience within Finance Technology or ERP functions., • Deep hands-on Oracle ERP (Oracle Fusion Cloud preferred)., • Proven track record delivering Finance transformation programmes., • Strong knowledge of Finance processes, accounting principles, and controls., • Oracle EPM (Planning, FCCS, ARCS)., • Integrations, data platforms, and BI/reporting tools., • A strategic thinker who can also operate at delivery level., • Strong communicator able to simplify complex technology topics., • Outside IR35, • Senior daily rate, • Hybrid working (UK-based), • Start: ASAP

Join a Thriving Firm as an Accounting Client Manager – Harpenden Join a Thriving Firm as an Accounting Client Manager – HarpendenAn established and respected firm in Harpenden is excited to welcome a new Accounting Client Manager to its growing team. This is a fantastic opportunity for someone who thrives on building meaningful client relationships, delivering exceptional work, and playing a key role in shaping both people and processes.The firm partners with a diverse range of clients—from dynamic UK-based SMEs to international businesses—and is celebrated for its collaborative culture and forward-thinking mindset. What’s on Offer: • Full-time, office-based role (Monday–Friday, 9:00–5:30), • Salary: £40–£50k, with flexibility for part-time arrangements, • A hands-on, client-facing position with real impact, • Build strong relationships as the main contact for your SME clients, • Review year-end statutory accounts with precision and insight, • Provide meaningful commentary on management accounts, • Identify opportunities for tax efficiency and business development, • Ensure compliance and timely delivery across all work, • Support and guide junior and offshore team members, • Contribute to process enhancements and system improvements, • Stay current with accounting and tax regulations What You’ll Bring, • Solid experience in a practice environment, • ACCA/ACA part-qualified, finalist, or qualified by experience, • A proactive, commercially minded approach to problem-solving, • Confidence using cloud-based software (Xero, QuickBooks, Iris, etc.), • Excellent communication skills and ability to lead client discussions, • Familiarity with UK or UAE tax/property tax is a plus, but not essential If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4707341

Description Lead, inspire & develop the Procurement team Build strong supplier partnerships and negotiate competitive terms Drive the procurement strategy to support growth and efficiency Ensure reliable supply, quality standards & on-time delivery Improve processes, systems, and cost performance W

Job Title: Client Services ManagerLocation: LutonPackage: Up to £61,000, hybrid working, 25 days holiday +bank holidays, and moreWorking Hours: Full time, Monday-Friday, 9am-5pm A new opportunity is available for a Client Services Manager, within a medium sized, growing Accountancy Practice in Luton. This is an important role within the business, managing a portfolio of clients overseeing the delivery of high-quality statutory accounts, and leading/mentoring juniors Paying up to £61,000 with some strong flexibility options, this is a great opportunity. If you are a qualified, and experienced practice accountant, looking to take on more responsibilities within an exciting portfolio of clients, for a highly regarded practice, then look no further Client Services Manager Job Responsibilities • Manage a diverse portfolio of audit and accounts clients as the main point of contact, overseeing resourcing, WIP, billing, onboarding and service delivery., • Build strong client relationships, provide proactive technical advice, and identify opportunities to support business development., • Review statutory accounts under UK GAAP (FRS 102/105) and IFRS, ensuring accuracy, compliance and timely Director review., • Plan, manage and review audit assignments end-to-end, maintaining quality standards and supporting monitoring visits., • Oversee corporate and personal tax compliance, deliver proactive tax planning, and manage wider tax matters (P11Ds, ATED, CGT, IHT, HMRC enquiries)., • Ensure Companies House records are accurate and up to date, managing all required filings and changes., • Drive quality initiatives across accounts and audit, staying ahead of regulatory and technical developments., • ACA or ACCA qualified (or equivalent), • A minimum of 2 years post qualification experience, • A minimum of 5 years Accountancy Practice experience, • Experience in audit is NOT required, but advantageous, • Strong technical knowledge of UK GAAP and accounting legislations, • Experience in supervising and leading juniors, and portfolio management, • Salary up to £61,000 depending on experience, • Hybrid working, and flexible working arrangements, • 25 days holiday, plus bank holidays, • Group income protection scheme, • Life assurance at 4x basic annual salary, • On-site parking

Head of Finance Technology (Oracle ERP) - Outside IR35 Contract Description: We are seeking an experienced Head of Finance Technology to lead the strategy, optimisation, and ongoing delivery of a large-scale Oracle ERP Finance landscape. Lead and optimise the full Oracle ERP Finance estate, includ

Green 300**Contract Type:PermanentHybrid Working:HybridInternational, multicultural, innovative, technological: this is Leonardo. Job Description:Job Description:Leonardo has an exciting opportunity for a Project Engineering Lead (PEL) to join the engineering team and drive the delivery

A leading aerospace and defense company in Luton is seeking a Project Engineering Lead to drive the delivery of a Combat Air programme.This hybrid position requires effective people skills and technical acumen to support a high-performing systems team.Responsibilities include managing engineering re

A leading UK retail company based in Luton seeks a Delivery Manager to lead a high-performing team in stock processing and stockroom organization.

A healthcare provider in the United Kingdom is seeking a Senior HR Project Manager to lead the Rostering Programme on a 12-month contract. This hybrid role offers flexibility in working from home with trips to Elysium sites when necessary.

A leading UK electrical retailer is seeking a proactive Day Shift Supervisor to oversee warehouse operations in Luton.

The role offers a competitive salary and hybrid working model, contributing to the transformation of airline operations. A leading low-cost airline in the UK is looking for an ERP Programme Director to lead a large-scale ERP programme. This pivotal role involves ensuring seamless integration with ai

A leading low-cost airline is seeking an experienced Programme Director to oversee the delivery of a large-scale ERP programme. This role involves managing complex integrations with airline operations and ensuring adherence to regulatory standards.

Joining DPD can lead to not just a stable job but also a career. DPD is a Valuable 500 company and a Disability Confident Employer. DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for custo

As a Sustainability Consultant you will lead and support the delivery of environmental and sustainability strategies across pre‑construction and live projects. Sustainability Consultant - Luton - Up to £60K. Our client is a leading Civils Contractor business delivering high-quality projects acros

Research Engineer (Manufacturing Process Development) GKN Aerospace – Luton, GB. Support or lead any necessary “hands on” development test work and development trials that are required to meet your Work Package/Work Stream delivery objectives. Contribute to the development of GKN as a “Great

A leading Geospatial and Digital Construction firm in the UK seeks a BIM Manager to shape BIM strategy and lead digital modelling projects.

At RTN Mental Health, we're on a mission to transform the way neurodevelopmental and primary care mental health services are delivered across the UK. We are looking for an experienced and highly organised Post Diagnostic Service Delivery Manager to lead the operational delivery of our post-diagnosti

We are looking for an experienced Delivery & Technical Engagement Lead / Technical Delivery Manager to support a long-term cloud data modernisation programme focused on migrating from legacy analytics systems to a modern AWS-based data platform. We at Coforge are seeking “Data Delivery & Technical

Our client, a leader in the Defence & Security sector, is seeking a Systems Engineering Manager to provide senior leadership and oversee the development and delivery of innovative solutions. Own, lead and assure the execution of the agreed scope of engineering for delivery of projects varying in siz

Job title: Policy Economist Delivery LeadArea of work: Pension Reform - Policy Design & Economic AnalysisContract type: PermanentEmployment type: Full-time (35 hours per week)Salary: From £63,000Location: Brighton (Hybrid - 6 days per month)Annual leave: 25 days plus bank holidaysOther benefits inc

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and client and customer

As Finance Operations Service Delivery Lead, you’ll be responsible for how services are defined, governed, measured and experienced by our customers, acting as a key interface between Finance Operations and its stakeholders. You’ll bring structure, clarity and pace to service delivery by embeddi

This pivotal role involves leading multidisciplinary teams to ensure safe, efficient project delivery while fostering a high-performance culture. A global technology leader in electrification is seeking a Head of Operations to shape and deliver the operational strategy across a diverse portfolio in

A recruitment agency seeks an experienced IFS Functional Lead based in West Yorkshire to oversee functional delivery across the IFS ERP platform. Key responsibilities include leading end-to-end design and configuration, ensuring alignment with business objectives, and managing stakeholder engagement

A leading catering equipment company is seeking a Key Account Manager to manage a significant national client account. This hybrid role focuses on client relations, project delivery, and commercial responsibilities. The ideal candidate will have a background in account management and project deliver

A national multi-disciplinary property consultancy is seeking an Associate Civil Engineer to lead the Manchester team.

A leading infrastructure delivery company is seeking a Catchment Delivery Manager to oversee operational teams in the Bradford Area. Responsibilities include ensuring performance against SLAs and driving service excellence, while also leading frontline teams.

A leading renewable energy company is seeking an experienced Project Manager to oversee solar PV and renewable energy installations in the UK.

A digital technology consultancy in the UK is seeking a Lead Delivery Manager for public sector projects. We're looking for collaborative leaders with delivery expertise and exceptional communication skills.