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  • Food & Beverage - Team Member
    Food & Beverage - Team Member
    19 hours ago
    £13.55 hourly
    Full-time
    London

    As a member of our Food & Beverage team, you will be attentive to the guests’ needs from the moment they arrive, make recommendations and serve accurately and efficiently. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences. What You Will Do In This Splendid Role: You will be part of the Bar team supporting each other to consistently deliver memorable moments, create a warm and welcoming atmosphere for greater guest experience. Here’s what you will be expected to do: • Welcome guests warmly and professionally, guide them through the menu and specials, and provide attentive food and beverage service that exceeds expectations., • To be fully knowledgeable about all the allergens and their presence in the dishes and drinks offered in the outlet, and to know where to find all the information., • To be aware of all F&B Promotions in place in the Hotel and to communicate them to guests when appropriate., • Support daily outlet operations, including opening and closing procedures, order taking, serving, and maintaining cleanliness and presentation standards., • Encourage the highest standards across all areas (customer service, hygiene, health and safety) What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - If you believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - If you’re someone who takes pride in your craft and thrives on making a difference, we’d love to hear from you., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

    No experience
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  • Cafe Manager
    Cafe Manager
    3 days ago
    £38000–£39000 yearly
    Full-time
    South Kensington, London

    Store Manager – TEASE London Reports to: Head of Operations Location: TEASE London (South Kensington, Mayfair, Bicester Village or future locations) Role Purpose The Store Manager is responsible for the day-to-day leadership and performance of their store, ensuring every customer receives an exceptional experience while the business consistently delivers strong commercial results. This is a hands-on leadership role. The Store Manager is expected to lead by example, support the team during busy trading periods, maintain the highest operational standards, and build a positive culture focused on quality, accountability, and continuous improvement. The Store Manager is fully accountable for their store's sales performance, labour, profitability, customer satisfaction, food safety, and team development. Key Responsibilities Leadership & Team Management Lead, motivate and inspire the team to deliver exceptional customer service every day. Recruit, onboard and retain high-performing team members. Coach Supervisors, Baristas and Kitchen Team Members through regular feedback and performance reviews. Create a positive, professional and accountable working culture. Lead daily team briefings and regular development meetings. Manage performance issues fairly and professionally. Ensure all team members complete their training and development plans. Customer Experience Always deliver an outstanding customer experience. Ensure drinks and food are prepared consistently to TEASE recipes and standards. Handle customer complaints professionally and resolve issues quickly. Maintain excellent customer satisfaction scores and minimise refunds. Continuously look for opportunities to improve the guest experience. Commercial Performance Take ownership of all key business metrics including: Sales Labour % Gross Profit Waste Staff Food Average Transaction Value Refunds Mystery Shopper scores (where applicable) Responsibilities include: Deliver weekly sales targets. Control labour through effective rota planning. Maximise productivity throughout the day. Reduce unnecessary costs. Identify opportunities to increase revenue. Review weekly business reports and implement action plans. Operations Ensure the store consistently operates to TEASE standards by: Maintaining exceptional cleanliness. Following all opening and closing procedures. Completing daily operational checklists. Managing stock levels effectively. Ordering products accurately. Reducing waste. Ensuring equipment is maintained and reported when faulty. Maintaining excellent presentation throughout the store. Food Safety & Health & Safety Take full responsibility for compliance with: Food Safety HACCP Health & Safety legislation Environmental Health standards Company policies Fire Safety COSHH Accident reporting Ensure all documentation is completed accurately and on time. Quality Control Maintain exceptional product quality by ensuring: Every drink follows recipe specifications. Every food item meets presentation standards. Portion control is consistent. Speed of service targets are achieved. Daily quality checks are completed. Team members are regularly observed and coached. Financial Responsibilities Responsible for: Labour budgets Stock management Waste control Cash handling (where applicable) Weekly reporting Invoice and delivery checks Payroll accuracy Overtime approval Store profitability Stock Management Complete regular stock counts. Investigate stock variances. Minimise waste and losses. Ensure correct product rotation (FIFO). Maintain adequate stock availability. Work closely with the Central Kitchen and suppliers. Training & Development Ensure every new team member receives a structured induction. Coach team members daily. Identify future Supervisors and Assistant Managers. Ensure training records remain up to date. Drive consistency across all products and service standards. Communication Maintain excellent communication with the Head of Operations. Attend management meetings. Produce accurate weekly reports. Communicate business updates clearly to the team. Escalate operational issues promptly. Key Performance Indicators (KPIs) The Store Manager will be measured against: Sales growth Labour % Gross Profit Customer satisfaction Refund percentage Mystery Shopper results Food Safety audit scores Stock variance Waste % Team retention Staff engagement Training completion Store cleanliness Operational compliance Skills & Experience Essential Minimum 2 years' experience managing a fast-paced hospitality or retail operation. Strong leadership and coaching skills. Excellent organisational abilities. Commercial awareness. Ability to analyse business performance. Excellent communication skills. Strong problem-solving ability. Confident using POS systems and Microsoft Office/Google Workspace. Passion for customer service. Desirable Experience within speciality coffee, cafés or premium hospitality. Food Safety Level 3. Personal Licence (where applicable). First Aid qualification. Personal Attributes The successful Store Manager will be: A natural leader. Positive and energetic. Hands-on and willing to support wherever needed. Calm under pressure. Highly organised. Commercially minded. Detail-oriented. Passionate about delivering exceptional customer experiences. Committed to developing people. Flexible and adaptable. Results-driven with a continuous improvement mindset. Working Hours This is a full-time role requiring flexibility to work evenings, weekends and public holidays in line with business needs. What Success Looks Like A successful Store Manager at TEASE will: Build a high-performing, engaged team. Deliver consistently exceptional products and customer experiences. Achieve sales and profitability targets. Maintain excellent operational and food safety standards. Develop future leaders within the business. Create a store culture where quality, teamwork, accountability and hospitality are at the heart of everything we do.

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  • Back Of House - Team Member
    Back Of House - Team Member
    20 hours ago
    £13.55 hourly
    Full-time
    London

    As a Back of House team Member, you'll play a key part in delivering an efficient service whilst maintaining the standards of guest service and teamworking required by the role. You will also be responsible for maintaining the required stock levels of cleaning materials as well as the cleanliness of any stock rooms where this are stored to adhere to any relevant legal requirements with regards to hygiene & health and safety. What You Will Do In This Splendid Role: You will be part of a bigger team supporting other departments deliver quality products and services across our outlets. Here’s what you will be expected to do: • To work as an individual and as part of a team by taking ownership for your immediate working area / section, • To maintain the areas for which you are responsible to the highest standards of cleanliness and to ensure that they are in an orderly manner., • To maintain the required stock levels of cleaning materials as well as the cleanliness of any stock rooms, • Applying and maintaining cleaning standards set by Saeker, H&S auditors., • Ensure cleaning schedules are completed as required and any hygiene or safety issue reported to the appropriate person What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme - our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

    No experience
    Easy apply
  • Junior Sous Chef
    Junior Sous Chef
    7 days ago
    £38000–£40000 yearly
    Full-time
    London

    About Hotel The Hari is a stylish 5-star luxury hotel in the heart of Belgravia. The areas of Chelsea, Kensington, and Knightsbridge. A beacon of modern luxury and impeccable service. A destination for locals to love and guests to discover. Our service culture is a link between the traditions of the past and our path to the future. The Hari is committed to environmental and social sustainability. We are proud to hold Earth Check Silver Certification, the world’s leading scientific benchmarking, certification, and advisory group for sustainable tourism and destinations. By joining The Hari, you’ll become part of a team that values sustainability, innovation, and responsibility, helping us create meaningful guest experiences while supporting our environmental and social objectives About the role: We are seeking a passionate and experienced Junior Sous Chef to join our dynamic kitchen team. This is an exciting opportunity to contribute to our culinary offerings and uphold the high standards our guests have come to expect. Key Responsibilities: ·Assist the Executive Head Chef and Sous Chef in managing all aspects of kitchen operations. ·Ensure the consistent preparation and presentation of dishes to the highest quality. ·Contribute to menu development with innovative ideas and seasonal ingredients. ·Maintain compliance with health, safety, and hygiene standards. ·Manage inventory, control costs, and minimise waste About You ·Proven experience as a Junior Sous Chef in a high-end or luxury hotel environment. ·Strong leadership skills with the ability to inspire and motivate a team. ·A passion for culinary excellence and creativity. ·Excellent organisational and time-management abilities. ·Knowledge of modern cooking techniques and trends. ·Full flexibility and availability to work all shifts, including early mornings, late evenings, weekends, and bank holidays What do we offer? -Successful candidates will benefit from excellent Employee Benefits: -Refer a Friend Bonus – Earn up to £1,000 for recommending friends. -Guest Experience Stay – Enjoy a complimentary stay to experience our hospitality. -Chiropodist Services – Take care of your well-being with professional foot care. -Complimentary Sweets & Drinks – Enjoy treats during your shift. -Employee Recognition Program – We celebrate and reward your hard work. -Food & Beverage Discounts – 50% off on F&B purchases. -Lunch & Laundry Services – Provided for your convenience. -Excellent Training & Development – Grow your skills and progress in your career. If this sounds like you and you are passionate about providing outstanding customer service to guests and are determined, hardworking, we would like to hear from you

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  • MOT Tester/Mechanic
    MOT Tester/Mechanic
    12 days ago
    £12–£15 hourly
    Full-time
    London

    Overview We are seeking a skilled and dedicated MOT Tester for CLASS IV AND V Vehicles to join our team. The ideal candidate will possess a strong mechanical knowledge and a passion for ensuring vehicles meet safety and environmental standards. As an MOT Tester, you will play a crucial role in maintaining road safety by conducting thorough inspections and tests on a variety of vehicles. Responsibilities • Conduct MOT tests on cars and light commercial vehicles in accordance with DVSA regulations., • Inspect vehicle components, including brakes, lights, steering, and suspension systems., • Use hand tools and power tools effectively to perform repairs and adjustments as necessary., • Identify any faults or issues that may affect the vehicle's performance or safety., • Complete all necessary documentation accurately and in a timely manner., • Provide excellent customer service by explaining test results and recommendations to vehicle owners., • Maintain a clean and organised work environment, ensuring all equipment is properly stored after use., • Adhere to health and safety regulations at all times while performing duties. Qualifications • Proven experience as an MOT Tester or in a similar role within the automotive industry., • Strong mechanical knowledge with the ability to diagnose issues efficiently., • Proficiency in using hand tools and power tools safely and effectively., • Ability to perform heavy lifting when required during inspections or repairs., • Excellent attention to detail with a commitment to quality workmanship., • Strong communication skills, both verbal and written, to interact with customers effectively., • A valid MOT Tester licence is essential for this position. Join our team as an MOT Tester where your expertise will contribute significantly to road safety while working in a supportive environment that values your skills and dedication!

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  • Panel Beater
    Panel Beater
    1 month ago
    £40000–£45000 yearly
    Full-time
    London

    Mon - Fri 08:00 - 17:00 SPONSORSHIP WILL BE PROVIDED Talented and efficient Panel Tech to join this leading team. You will be repairing damaged vehicles in line with the manufacturers' specifications utilising modern equipment and techniques. Knowledge and skills required: • Automotive systems (e.g., basic vehicle layout, function and location of parts)., • Parts requirements to complete the job together with the ability to communicate parts requirements via repair orders, • Approved and established procedures for conducting repairs, including correct welding procedures and glass bonding methods, • Health and safety awareness, • The quality control and inspection requirements of the body shop department, • Manufacturers’ products and recent improvements through technical bulletins, training courses and technical magazines etc., • The retail motor industry and automotive systems in general, • Manufacturer Body Repair component replacement and basic mechanical sequences And be able to: • Use chassis straightening equipment (jig) in a safe and effective manner, • Interpret and adopt vehicle legislation and trade practices, • Use Manufacturer Body Repair sequences, • Apply panel beating techniques and how to use them, • Work positively among other technicians and Bodyshop personnel, • Work independently, manage own time, in a busy, noisy and dusty environment, • Ensure that all Health and Safety / COSHH legislation and internal procedures are followed and environmental best practices are observed Competencies • Establishing and Maintaining Relationships, • Customer Orientated, • Team working, • Problem Solving & Decision Making, • Continuous Improvement, • Results Focused, • Integrity, • Flexible, • Planning and Organizing/Team Member, • Communication, • Numerate, • Computer literate, • Precise Job Types: Full-time, Permanent Experience: 3 years (preferred) Language: • English (preferred) Work authorization: • United Kingdom (required) Work Location: In person

    No experience
    Easy apply
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