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Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.38 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 37.5 hours, which can be scheduled as five 7.5-hour days within a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £12.75 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.28 Sunday Evening Premium £2.51 Overtime rate Monday to Saturday (Day Shift) £15.94 Overtime rate Monday to Saturday (Evening Shift) £17.06 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You'll be out on the road whatever the weather, but you'll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.38 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That's a great deal! (Everyone's shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: Company pension of up to 7% matched contributions after just 3 months An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents Hundreds of high street shopping, entertainment and restaurant discounts Life insurance coverage from day one of employment 15% off your weekly shop with Loads more voluntary benefits such as dental and travel insurance at a discounted price Career progression – if you suddenly decide that being a driver isn't for you, there's plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don't need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: Full UK or EU driving licence. Minimum of 12 months driving experience Maximum of 6 penalty points. No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: Fill in an online application - there is no CV needed! Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks. You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session We will run a Disclosure Barring System check (DBS). Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 37.5 hours, which can be scheduled as five 7.5-hour days within a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £12.75 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.28 Sunday Evening Premium £2.51 Overtime rate Monday to Saturday (Day Shift) £15.94 Overtime rate Monday to Saturday (Evening Shift) £17.06 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. xrnqpay So, whatever your background or story, you'll find a home at Ocado Logistics.

Location: Emirates Old Trafford, Manchester, M16 0PX Salary: Competitive Employment Type: Part-Time (20 hours per week), Permanent Hilton Garden Inn at Emirates Old Trafford is a truly unique hotel, set within one of the UK’s leading multi-purpose sporting and entertainment venues - the home of Lancashire Cricket. With 250 bedrooms, including 140 pitch-facing rooms, the hotel offers guests an unforgettable experience, whether they are visiting for international cricket, a major concert, a conference, or a special event. Our restaurant and bar overlook the iconic pitch, creating a standout setting for breakfast, dinner, and drinks. As part of the wider Emirates Old Trafford venue, the hotel sits alongside award-winning conference and events facilities and plays a key role in delivering world-class hospitality across a busy calendar of high-profile events. Joining our team means becoming part of something bigger than a hotel. You will be working at the heart of a thriving cricket, concert, conference, and events destination, where no two days are the same. As a Food & Beverage Assistant at Hilton Garden Inn Emirates Old Trafford, you will be part of a busy, guest-facing team delivering excellent service across our bar, restaurant and event spaces. From welcoming guests and taking orders to serving food and drinks, supporting breakfast service, preparing areas for service and keeping spaces clean and well presented, you will help create a warm and professional experience for every guest, whether they are staying at the hotel, attending a match or event, or visiting for food and drinks. You will take pride in delivering our signature "Lancashire welcome", ensuring every guest receives friendly, attentive and memorable service. With flexible shifts available between 5am and 1am, seven days a week, this role can fit around your other commitments. • Welcoming guests warmly and creating a positive first impression., • Providing excellent restaurant and bar service, including food, drinks and cocktail preparation., • Taking orders accurately and delivering them efficiently., • Preparing, maintaining and tidying restaurant and bar areas., • Setting up tables before service to the required standard., • Handling payments in line with company procedures., • Delivering consistently high levels of customer service., • Keeping work areas clean, safe and well presented., • Upselling food, drinks and promotions to support departmental targets., • The flexibility to work across a range of shift patterns, including breakfast and evening shifts. Full flexibility is required between 6am and 1am, including weekends., • Experience in waiting and bar service, ideally gained within a restaurant environment. Previous hotel experience would be beneficial, but is not essential., • You must be aged 18 or over, as the role will involve serving alcohol., • A positive attitude and proactive approach, with a willingness to support the team wherever needed., • A warm, friendly personality and the ability to make guests feel welcome and valued., • An attentive approach to service, with pride in maintaining excellent personal presentation and grooming standards., • A willingness to undertake training and develop your skills, including any relevant food, beverage or bar service training required for the role. At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career. • Enhanced pension scheme, • Life assurance scheme, • Health Cash Plan covering everyday healthcare costs (including optical and dental), • Confidential on-site counsellor, • Enhanced annual leave, increasing with length of service, • Annual leave purchasing scheme, • Flexible working arrangements, including hybrid working and TOIL (where role requirements allow), • Enhanced maternity, adoption and paternity pay, • Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave, • One paid volunteer day each year, • Up to five personal development days annually, • Career break opportunities (subject to eligibility), • Two Lancashire Cricket Club memberships, • Staff discounts across on-site retail, the Club shop, Caffè Nero and Hilton Garden Inn, • Regular team events and colleague recognition awards Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone’s responsibility. Lancashire Cricket proudly agrees to, and abides by, the ECB Safe Hands Policy. For roles involving regulated activity or contact with children, young people, or adults at risk, Lancashire Cricket operates safer recruitment processes. This includes the requirement to complete the appropriate level of ECB DBS clearance before employment can commence, if this role is classified as a regulated activity. We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds. It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the communities we serve across the North-West. In line with Sport England Guidance, we welcome applications from individuals with the appropriate skills and experience that can contribute to improving diversity of representation and thinking across the Club. Please note, we anticipate a high level of interest in this role and may close applications earlier than the advertised closing date. We encourage you to submit your application as soon as possible to avoid disappointment. #J-18808-Ljbffr

Where those who love pizza can be their true self.Plus tips - You'll receive tips/Tronc* .Wellbeing Support for you and your family .Referral Bonus of €450 for referring pizza chefs and €1150 for referring managers .Learning and Development Opportunities to invest in you .You’ll be the

Proven experience as an Assistant General Manager or Restaurant General Manager in a branded, high-volume QSR or fast-casual restaurant. Help run the restaurant and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards. You’re a proven opera

Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community.

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

Domestic Assistant, St Brendan's Care Home (3614).You will provide domestic assistance in the Home, with particular responsibility for the overall cleanliness of the Home, to the standard necessary for the health and safety of the service users.You should have experience of cleaning, preferably to a

This is a casual, part-time role offering flexible working.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring ou

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

This job is with Superdrug, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Build Skills, Gain Experience - Become an Apprentice Sales Assistant and Grow with Us!.Location: UNIT 4, CORBY

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekeepin

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

As a Senior Night Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manage

Flexible - full-time, part-time, evenings, weekends.

Routes Healthcare does not offer sponsorship.Fully funded Enhanced DBS* Female Care Assistant-DRIVER WITH OWN CAR We have clients in- - Ramsbottom - Rawtenstall - Edenfield - Bury And surrounding areas Pay Rate: 14.IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not

This job is with Superdrug, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Build Skills, Gain Experience - Become a E-Store Sales Adviser and Grow with Us!.Location: Peterlee Shopping Centr

IMPORTANT: Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs sponsorship.Female Care Assistant - A valid driving licence and car are essential for this role.Joining Bonus Location: Glossop including Whitfield, Simmondley & Charlestown, Pay Rate:

Job Overview This role provides the chance to support the execution of promotional events and brand campaigns while helping deliver engaging customer experiences for our clients.As part of a supportive and energetic team, you'll assist with event organisation, venue preparation, customer engagement,

Female Complex Care Assistant IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.Location: Oldham Pay Rate: £14.Guaranteed hours available after successful probation FEMALE REQUIREMENT: This role is adve

Senior Health Care Assistant When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Position: Senior Health Care Assistant Care home: Thames House Location: Thames Street, Ro

This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.We're looking for a motivated and passionate Kitchen Assistant who will be the heart of our operat

Yes - full UK licence and access to your own vehicle.We're sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever f.

Could you be the reason someone smiles?.Join us as a Home Care Assistant and make a real difference while building a rewarding career in care No experience necessary.Please note: This post is restricted to female applicants only as a Genuine Occupational Requirement (GOR) under Schedule 9, Part 1 o

Job Description Cleaner /n Location: M31, Carrington,Manchester Pay: £12.Hours: Monday to Friday, 8:00 AM - 4:00 PM Duration: Long-term /n We are looking for a reliable and hardworking Cleaner to join our team on a long-term basis.Duties include: /n /n - /n General cleaning of the site /n

Job Description Industrial Cleaner - Stockport (SK4) /n Barker Ross are currently recruiting for an Industrial Cleaner to work on an industrial site in Stockport, SK4.Job details: /n /n - /n Start date: Monday 12th October /n - /n Monday to Friday /n - /n 7:30am - 3:30pm /n - /n £12.Wee

Job Description Are you an experienced Restaurant Manager looking for your next opportunity? /n We're looking for a Restaurant Manager to join The Old Boat House at De Vere Cotswold Water Park. The Old Boat House is a unique, stand-alone restaurant set within the beautiful surroundings of De Vere