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Amazon Flex Delivery Driver - Earn £14 to £18* per hour. Deliver packages on your schedule and get paid weekly. Flexible hours and get access to a wide range of deals & discounts. Deliver with us this winter as a seasonal delivery partner. To continue delivering smiles to all our customers, we’re opening additional spots for delivery partners, specifically during the busy months. As a delivery partner, you'll enjoy access to deals and discounts and enjoy increased flexibility over your schedule. Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. Your Amazon Flex account will remain active until January 08, 2027. After this time, you will be added to our waiting list where you can continue to enjoy partner benefits including fuel savings and other offers whilst you wait. Deliver. Earn. Achieve. Repeat. Earn £14- £18 an hour delivering parcels*. Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability. You’ll know when you’re delivering, for how long, and how much you can earn before you begin. Plus, Amazon Flex delivery partners get access to deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse. With Onsi, you can save over £150 a year on fuel** with three different Fuel Cards to choose from: bp plus, Onsi and Shell. Onsi also offers deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords. With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%* off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.44/kWh. Deliver smiles, backed by Amazon. To become a delivery driver, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire and reward’ insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck or lorry driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners. Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is a great way to earn extra money with a trusted company that puts safety and innovation first. Based on UK average fuel consumption for a courier or logistics vehicle. *_.

Salary: £31,805 per annum (£17.48 per hour) Location: Hybrid, Peterborough (fully onsite during training) Contract: Permanent, full-time Hours: 35 hours per week, Monday to Friday between 8am and 6pm. \n Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important \n It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. \n For a career that means more and makes a meaningful impact on society, this is the place to be \n About the role \n We’re looking for a customer-focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes. \n You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well-written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported. \n You’ll be working in a fast-paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution-focused approach. \n By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future. \n Salary \n The spot salary for the Complaints Resolution Partner post is £31,805 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. \n About you \n\n • You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.\n, • You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.\n, • As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.\n, • Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.\n, • Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.\n\n Complaints Resolution Partner Interviews \n We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect \n A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. \n Planned date: 29th & 30th September via Teams Stage 2: A Place to Show Your Strengths \n A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to prepare a presentation and complete a Customer Service questionnaire in advance. \n Planned date: 6th October at our Peterborough office. \n We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step. \n A place to build a future \n We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. \n And because we believe great work deserves great rewards, here’s what you can look forward to: \n Generous time off – 28 days holiday plus bank holidays (pro-rata for part time), an extra day for your birthday, and the option to buy more. \n Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. \n Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. \n Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. \n Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance. \n Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed. \n This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do. \n We’re Committed to Inclusion \n We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive. \n Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen. \n Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

Fuel your future with AO – and unlock serious earning potential. \n We’re all about making work, work for you. With a shift pattern designed for real life, you’ll have the flexibility you need to keep everything in balance. \n As one of our Gas Engineers, you’ll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. \n And the best bit? The rewards. You can earn: \n\n • Up to £2,000 in performance bonuses.\n, • Plus, the chance to boost your earnings with overtime averaging up to £3,000 a year\n\n It’s everything you need to power your career forward, with a team that’s got your back every step of the way. \n Here’s what you can expect to be doing as a Gas Installations Engineer: \n As an AO Gas Engineer, you’ll head out on the road with one of our drivers, visiting customers in their homes and bringing their appliances to life. You’ll be installing gas and electrical products safely and efficiently — no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time. \n A Few Things About You: \n You’ll need to have: \n\n • A full UK driving licence with no more than 6 points\n, • CCN1 & CKR1 qualifications\n, • To be over 21 for insurance purposes\n, • At least 1 years’ experience in gas installations\n\n It’d be great if you also have: \n\n • Some experience installing electrical appliances (but don’t worry — we’ll give you all the training you need to get up to speed)\n\n Our Benefits: \n What’s in it for you: \n At AO, we’ve designed our benefits to make life easier, inside and outside of work: \n\n • A 4 on, 4 off shift pattern with 24 days holiday — you’ll work less than half the year.\n, • A company van with fuel paid for, so you’re ready to go from day one.\n, • On-call support from our expert technical team whenever you need it.\n, • Access to fantastic training facilities with ongoing development opportunities.\n, • A competitive pension scheme.\n\n Plus, a great range of everyday perks: \n\n • Simply Health cash plan to help cover healthcare costs\n, • Help at Hand — access to a 24/7 GP and wellbeing support\n, • The option to buy extra holidays for even more flexibility\n, • A cycle to work scheme to support a healthier commute\n, • Wage stream access, putting you in control of your money every step of the way — access your earnings when you need them, not just on payday\n, • Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder\n\n And that’s not all — there’s plenty more to discover when you join the team. \n Location: Broadway Business Park, Yaxley, PE7 3EN \n Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role.

Field Sales Executive / Charity Fundraiser£26,400 Basic Salary + Uncapped Bonus | Realistic OTE £45,000£55,000+ | Weekly PayAre you an experienced Field Sales Executive, Charity Fundraiser, Face-to-Face Sales Representative, Venue Sales Executive, or Customer Acquisition Specialist looking for a role where your people skills can make a genuine impact?At Charity Link, we're recruiting ambitious and motivated Field Sales Executives to represent some of the UK's most respected and recognisable charities. If you have a background in face-to-face sales, direct sales, fundraising, telecoms, utilities, venue sales, door-to-door sales, or customer engagement, this is an opportunity to combine exceptional earning potential with meaningful work.Why Join Charity Link?As one of the UK's leading face-to-face fundraising organisations, we've spent over 30 years helping charities secure the long-term support they need to change lives. Our people are at the heart of that success.What You'll Receive? £26,400 guaranteed basic salary? Uncapped bonuses and regular incentives? Realistic On-Target Earnings (OTE) of £45,000£55,000+? Weekly pay? Healthcare cash plan worth up to £900 per year? Award-winning training and ongoing development? Generous employee referral scheme? Company pension scheme? Exclusive discounts at over 30,000 retailers? Long-service rewards including extra annual leave, cash gifts and enhanced healthcare benefits? Clear career progression opportunities into senior fundraising and sales leadership rolesThe Role Field Sales Executive / Charity FundraiserAs a Field Sales Executive and Charity Fundraiser, you'll work at high-footfall private venues, shopping centres, supermarkets and events, engaging directly with members of the public on behalf of nationally recognised charities.Using your communication and sales skills, you'll inspire supporters to sign up for regular monthly donations or sponsorship programmes that provide vital long-term funding for life-changing charitable work.This is a fast-paced, rewarding and highly interactive role where you'll meet new people every day, build genuine connections and make a measurable difference through every successful sign-up.Who We're Looking ForWe're keen to hear from candidates with experience in: Field Sales Face-to-Face Sales Direct Sales Charity Fundraising Door-to-Door Sales Venue Sales Customer Acquisition Brand Ambassador Roles Telecoms Sales Utility Sales Retail Sales Event Sales Lead Generation Customer Service and Sales You'll thrive in this role if you are: Confident approaching and engaging with new people Resilient and motivated by achieving targets Positive, energetic and self-driven A strong communicator who can build rapport quickly Passionate about helping worthwhile causes Looking for a long-term career with genuine progression opportunities Previous charity fundraising experience is beneficial but not essential. If you've succeeded in field sales, direct sales, customer-facing roles, or lead generation, we'll provide all the training and support needed to help you excel.About Charity LinkFor more than three decades, Charity Link has partnered with some of the UK's most prestigious charities, helping them raise millions of pounds through professional face-to-face fundraising campaigns.Our success is built on investing in our people. We provide industry-leading training, continuous support, recognition for achievement and genuine opportunities for career advancement.When you join Charity Link, you'll become part of a supportive and experienced team that celebrates success, values hard work and helps individuals build rewarding careers in both charity fundraising and field sales.Diversity, Equity & InclusionAt Charity Link, we know that diverse teams deliver stronger results, encourage innovation and create better outcomes for the communities we support.We are committed to creating an inclusive workplace where everyone is treated fairly, respected and given equal opportunity to succeed. We welcome applications from people of all backgrounds, experiences and identities.Whether you're an experienced Field Sales Executive, Charity Fundraiser, Venue Sales Representative, or looking to bring your transferable sales skills into the charity sector, we'd love to hear from you.Apply TodayTake the next step in your career as a Field Sales Executive, Charity Fundraiser, Face-to-Face Fundraiser, Private Site Fundraiser, or Direct Sales Representative with Charity Link.Earn great rewards, develop your sales career, and help some of the UK's most important charities continue their life-changing work.JBRP1_UKTJ

Were looking for people with a great personality, a positive attitude and a strong work ethic. About Us Were an award-winning charity fundraising agency with nearly 30 years experience, that delivers fundraising and awareness campaigns for some of the UKs most well-known charities such as Dogs Trust, Guide Dogs and Breast Cancer Now. Our passion for fundraising continues to grow and we raise over £40m for our charity partners each year. The Door to Door Fundraising Role Our door to door fundraisers are employed by Charity Link on permanent contracts, fulltime or part-time. Door to door fundraising takes place in pre-allocated areas by postcode, visiting specific streets and houses. This role works well for people who prefer to work outside and enjoy a quieter pace. Youll cover about 1 mile an hour and will be on your feet for your whole shift so we recommend comfortable shoes! Charity-branded uniform is provided as well as an electric tablet to sign up donors. Core hours are 11am-7pm. Its particularly important that you can work the twilight hours (5-7pm) when most people are at home. You will be the public face of one of our charities, interacting with the public and seeking their support by way of regular monthly direct debit donations or lottery sign-ups. This role really does make a difference to peoples lives! What Happens Next The hiring process has the following steps: CV application review we aim to review your application as quickly as possible Lets talk one of our team will contact you to discuss your experience and the role Virtual Interview 1 hour video interview with one of our recruiters Fundraiser Experience 1 hour in the field walking alongside an experienced door to door fundraiser so you can experience first-hand what the job entails and demonstrate an ability to open a conversation with a member of the public A Great Candidate Has A positive attitude and a strong work ethic. Youre motivated to reach and surpass targets, working under your own initiative Previous experience as a door to door sales person (or significant experience in other face to face sales roles) The ability to work core hours of 11-7, especially the twilight hours of 5-7 when most people are at home! Excellent communication skills with demonstrable expertise interacting with the public and an ability to build immediate face-to-face rapport Full UK Driving license and access to your own vehicle Comfortable working outside in all weather The desire to become a passionate advocate for the charity you represent Employee Benefits Basic salary £26.4K + uncapped discretionary bonus (£47K+ OTE) 28 days annual leave with flexi holiday scheme Pension plan Healthcare plan worth up to £900 per annum Death in service plan, twice your annual salary Award winning training and on-going support Shopping discounts at over 30,000 retailers Generous referral scheme Long service awards - includes extra holiday, cash gifts and additional healthcare Regular incentives and discretionary bonus Career development opportunities Our Commitment to You As our fundraisers engage with the public daily, we need to ensure we recruit the best people. This means those with the right skills, experience and background that support our ambitions. Charity Link receive a lot of applications and we do our best to get back to everyone. If you have not heard from the recruitment team within 14 days of application, please assume you have not been successful. Thank you for your interest At Charity Link, we believe that diverse teams drive stronger results, foster innovation, and create a more inclusive world. We are committed to building a workforce that reflects the communities we serve and ensuring that everyoneregardless of background, identity, or lived experiencefeels valued, respected, and empowered to thrive. Equity and fairness are at the heart of our recruitment process. We actively seek to remove barriers, challenge bias, and provide equal opportunities for all candidates. Whether youre new to the sector or bringing years of experience, we welcome passionate individuals who share our commitment to making a difference JBRP1_UKTJ

Site Foreman Gusto Construction Salary: Circa £35,000 per annum, depending on experience Hours: 40 hours per week, Monday to Friday Location: Construction sites across the Newark and Sleaford area Contract: Permanent, Full Time Build Better with Gusto Construction Gusto Construction has been delivering high-quality developments for over 30 years, with particular expertise in low-carbon homes, community-led developments and affordable housing. We provide an end-to-end service, taking projects from initial design and concept through construction to completion and aftercare. As one of the first UK construction companies to achieve B Corp certification, we are proud to be part of a growing movement of businesses committed to balancing people, planet and profit. We are now looking for an experienced and practical Site Foreman to join our Construction team. The Role This is a hands-on role for someone who enjoys being at the heart of a construction project. Reporting to the Contracts Manager, you will take responsibility for the day-to-day running of residential and small commercial sites, coordinating trades, subcontractors, suppliers and deliveries while ensuring projects continue to progress safely, efficiently and to a high standard. You will lead by example and be prepared to undertake practical site duties where required, alongside supervising the quality, safety and progress of works. Your responsibilities will include: • Supervising the day-to-day operation of construction sites and keeping works on programme., • Coordinating site operatives, subcontractors, suppliers, plant and deliveries., • Monitoring workmanship and ensuring works meet drawings, specifications, building regulations and Gusto standards., • Carrying out site inspections, quality checks and snagging inspections., • Promoting a strong Health & Safety culture across the site., • Delivering site inductions, toolbox talks and safety briefings., • Identifying and resolving day-to-day construction, technical and logistical issues., • Monitoring progress and highlighting delays, risks or resource requirements to the Contracts Manager., • Liaising with subcontractors, suppliers, consultants, utility providers, local authorities and Building Control., • Maintaining accurate site records and project documentation., • Supporting projects through final inspections, snagging, defect rectification and successful handover. What Were Looking For We are looking for someone with previous experience as a Working Foreman, Assistant Site Manager, Site Supervisor or in a similar construction role, ideally with experience across residential housing, housebuilding, refurbishment or general construction. You will need to be organised, approachable and confident coordinating people on site, with the ability to solve problems and make sensible decisions to keep a project moving. Essential: • Previous construction site leadership or supervisory experience., • Good knowledge of construction methods, site operations and Health & Safety requirements., • Ability to read and interpret construction drawings and specifications., • CSCS Card., • First Aid at Work certificate., • Full UK Driving Licence., • Strong communication and organisational skills., • Ability to motivate and coordinate trades and subcontractors., • Ability to reliably commute to sites across the Newark and Sleaford area. Desirable: • SSSTS, CSCS Supervisor Card or equivalent., • NVQ Level 3 or above in Construction, Site Supervision or Construction Management., • Temporary Works Supervisor qualification. Why Join Gusto? Joining Gusto Construction means becoming part of a long-established business that wants to build well, operate responsibly and do things differently. Alongside a salary of circa £35,000 depending on experience, you will receive the wider Gusto employee benefits package and have the opportunity to work on varied projects within a business with a strong focus on sustainability, quality and its people. We are also on an exciting journey towards employee ownership, giving our people an increasingly important voice in the future direction and success of the business. If you are an experienced construction professional looking for a hands-on role where you can take ownership of the day-to-day site operation and make a genuine contribution to successful projects, we would like to hear from you. Package Details: Salary will be depending on experience. Range between £35,000 - £37,000 per annum. Paid monthly on the last working day of each month. You will be contracted to work 40 hours per week, Monday to Friday. Hours between 7.30 5pm, depending on site requirements and time of year (due to lighting) 25 days annual leave per year plus bank holidays. This increases by 1 day after 2 full years completed service, then another day after 4 years and another day after 6 years service up to a maximum of 28 days plus bank holidays. Days are deducted annually from leave for a full business closure at Christmas. Pension contribution is 4% employee and 3% employer. Death in Service benefit. Salary sacrifice electric car scheme with Octopus EV, cycle to work scheme provided by cycle solutions, annual leave purchase scheme up to 5 days extra per year, discounted on site gym at Head Office in Collingham. Cash Health Plan fully funded by Gusto. This includes financial, legal, counselling, rewards, discounts and cash repayments for treatments such as dental, optical etc.. Group profit related bonus scheme as part of our EOT Transition. Apply today to join Gusto Construction. Gusto Construction is committed to equality of opportunity and welcomes applications from suitably qualified candidates from all backgrounds. JBRP1_UKTJ

Fuel your future with AO – and unlock serious earning potential. We're all about making work, work for you. With a shift pattern designed for real life, you'll have the flexibility you need to keep everything in balance. As one of our Gas Engineers, you'll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. And the best bit? The rewards. You can earn: • Up to £2,000 in performance bonuses., • Plus, the chance to boost your earnings with overtime averaging up to £3,000 a year It's everything you need to power your career forward, with a team that's got your back every step of the way. Here's what you can expect to be doing as a Gas Installations Engineer: As an AO Gas Engineer, you'll head out on the road with one of our drivers, visiting customers in their homes and bringing their appliances to life. You'll be installing gas and electrical products safely and efficiently — no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time. A Few Things About You: You'll need to have: • A full UK driving licence with no more than 6 points, • CCN1 & CKR1 qualifications, • To be over 21 for insurance purposes, • At least 1 years' experience in gas installations It'd be great if you also have: • Some experience installing electrical appliances (but don't worry — we'll give you all the training you need to get up to speed) Our Benefits: What's in it for you: At AO, we've designed our benefits to make life easier, inside and outside of work: • A 4 on, 4 off shift pattern with 24 days holiday — you'll work less than half the year., • A company van with fuel paid for, so you're ready to go from day one., • On-call support from our expert technical team whenever you need it., • Access to fantastic training facilities with ongoing development opportunities., • A competitive pension scheme. Plus, a great range of everyday perks: • Simply Health cash plan to help cover healthcare costs, • Help at Hand — access to a 24/7 GP and wellbeing support, • The option to buy extra holidays for even more flexibility, • A cycle to work scheme to support a healthier commute, • Wage stream access, putting you in control of your money every step of the way — access your earnings when you need them, not just on payday, • Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder And that's not all — there's plenty more to discover when you join the team. Location: Broadway Business Park, Yaxley, PE7 3EN Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role. JBRP1_UKTJ

A place to drive change Location: Hybrid, predominantly remote with travel to our schemes in the South (Camberley/Kent) and East (Peterborough/Cambridge). The successful candidate will be aligned to their closest Accent office in either Peterborough or Camberley. Salary: Circa £38,500 per annum 2 year fixed term contract, 35 hours per week, Monday Friday 9am to 5pm. Were on a journey of transformation. Were finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. Were innovating for our customers and to create a thriving workspace that supports everyone. Were a team of passionate, dedicated people, working to drive change for the better. Were building something special here and we want driven, creative people to join us. If youre looking for a career where you can be part of change, share your ideas and help us transform, theres never been a more exciting time to join us and shape our future. About the role As our Service Charge Specialist , you wont just crunch numbers; youll dig deeper. Visiting sites, verifying data, and thinking beyond the surface, youll uncover the true story behind service charge schedules. Your pragmatic approach will spot discrepancies, distinguish errors from necessary adjustments, and ensure every schemes data stands up to scrutiny. Working closely with Asset teams and leadership, youll help future-proof our processes, ensuring accurate apportionments aligned with tenancy and lease agreements. Your efforts will directly impact customers, safeguarding fairness and improving data integrity across Accent. This role involves travel in the South and East for site visits, offering variety and the chance to get hands-on with the properties we serve. If youre inquisitive, thorough, and ready to make a real difference, we want to hear from you. Salary The salary for the Service Charge Specialist post is circa £38,500 per annum for applicants who fully meet the requirements of the post. If youre still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you The ideal candidate will have proven experience in service charge management. Strong analytical skills and excellent attention to detail are essential, along with the ability to interpret complex residential leases and identify discrepancies. Proficiency in Excel, finance systems, and housing management software is expected, as is the ability to communicate clearly and effectively with a range of stakeholders. The role also demands a collaborative, customer-focused approach and the ability to work confidently with both internal teams and external partners. The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed. Service Charge Specialist Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. Youll learn more about the role and team, and well get to know you your experience, goals, and what you bring. Planned date: 25th September via Teams Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 1st October at our Peterborough office We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future Weve got big ambitions and were looking for people who want to grow with us. Here, youll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, heres what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more well help you grow and succeed. This is more than a job its a place where you can make an impact, feel valued, and be rewarded for what you do . Were Committed to Inclusion We believe diversity makes us stronger and were committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know well make it happen. Because this isnt just a workplace its a place to belong . Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. TPBN1_UKTJ

A place to create moments that matter Location : Hybrid Salary : £69,741 per annum Permanent, 35 hours per week, Monday Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. Its this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Lead the delivery of affordable homes that make a real difference to peoples lives. As our Senior Development Programme Manager, youll play a key role in shaping and delivering Accents development programme, working with partners, funders and stakeholders to bring new homes and communities to life. If you're a strategic thinker with strong programme leadership skills and a passion for creating positive social impact, this is an exciting opportunity to influence growth, drive performance and help more people feel good to be home. Salary The spot salary for this post is £69,741 per annum for applicants who fully meet the requirements of the post. If youre still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you You'll be an experienced development and programme management professional with a strong track record of leading large-scale development programmes, managing budgets and performance, and working with funding bodies and key stakeholders. Youll be confident analysing complex information, preparing high-quality reports and presenting to senior audiences, while bringing excellent leadership and communication skills to motivate and develop others. With a strong understanding of development appraisal, programme monitoring and public funding, you'll be passionate about delivering affordable homes, driving continuous improvement and collaborating with partners to achieve outstanding outcomes for customers and communities. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. Youll learn more about the role and team, and well get to know you your experience, goals, and what you bring. Planned date: 23rd & 24th September via Teams. Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 30th September at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future Weve got big ambitions and were looking for people who want to grow with us. Here, youll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, heres what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more well help you grow and succeed. This is more than a job its a place where you can make an impact, feel valued, and be rewarded for what you do . Were Committed to Inclusion We believe diversity makes us stronger and were committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know well make it happen. Because this isnt just a workplace its a place to belong . Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If youre looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. TPBN1_UKTJ

Skilled Site Labourer Gusto Construction Pay: £14.00 per hour Hours: 40 hours per week, Monday to Friday Location: Gusto Construction sites Contract: Permanent, Full Time Build Better with Gusto Construction Gusto Construction has been delivering high-quality developments for over 30 years, with particular expertise in low-carbon homes, community-led developments and affordable housing. We provide an end-to-end service, taking projects from initial design and concept through construction to completion and aftercare. As one of the first UK construction companies to achieve B Corp certification, we are proud to be part of a growing movement of businesses committed to balancing people, planet and profit. We are looking for an experienced and reliable Skilled Site Labourer to join our Construction team. The Role This is a varied, hands-on role suited to someone with good practical construction experience who is comfortable turning their hand to different tasks and supporting trades across our developments. Working closely with the Site Manager and wider site team, you will help keep projects moving by supporting trades throughout the construction process, from groundwork and early build stages through to finishing, snagging and completion. No two days will necessarily be the same. You could be preparing plots for trades, carrying out skilled labouring tasks, assisting with finishing works, moving materials or helping another area of the site to meet the construction programme. The role will also involve working across different Gusto Construction sites and driving company vehicles, including the tipper, when required. Your day-to-day responsibilities will include: Supporting all aspects of new-build housing construction, from groundwork through to completion. Working alongside and supporting bricklayers, joiners, roofers, plasterers, plumbers, electricians and decorators. Preparing plots and work areas ready for trades to begin. Carrying out skilled labouring tasks including measuring and cutting materials, installing insulation, temporary protection and assisting with finishing works. Safely and competently using appropriate hand and power tools. Loading, unloading and distributing building materials around site. Carrying out snagging, minor repairs and finishing tasks. Assisting with internal sealing and other works required to support property airtightness. Supporting deliveries, waste management and the organisation of site storage areas. Maintaining clean, organised and safe plots and communal working areas. Working flexibly across the site to provide additional support wherever it is needed. Following all Health & Safety requirements, company procedures and site rules. Working as part of the wider site team to achieve build programmes and Gusto's quality standards. What Were Looking For This isn't a role where you will simply be carrying materials or keeping the site tidy. We are looking for someone with practical construction skills and previous site experience who can work independently when required, use their initiative appropriately and confidently support different trades. You will need to be reliable, flexible and willing to get involved wherever your skills are needed. Essential: Previous construction site experience. Experience within a specific construction trade. CSCS Card or equivalent. Full UK Driving Licence. Good practical construction knowledge. Relevant Health & Safety awareness. Ability to work unsupervised and use your initiative appropriately. Ability to follow instructions accurately and manage a varied workload. A reliable, trustworthy and flexible approach. Good communication skills and a strong team ethic. Desirable: Multi-trade experience or background. Full FLT licence. Training or certification for other site machinery. Why Join Gusto? Joining Gusto Construction means becoming part of an established construction business with more than 30 years' experience and a genuine commitment to building responsibly. We are also on an exciting journey towards employee ownership, giving our people an increasingly important voice in the future direction and success of the business. If you're an experienced site operative who takes pride in doing a good job, enjoys variety and is happy to get stuck in and support the wider team, we'd like to hear from you. Package Details: £14.00 per hour, paid weekly on each Friday. You will be contracted to work 40 hours per week, Monday to Friday. Hours between 7.30 5pm, depending on site requirements and time of year (due to lighting) 25 days annual leave per year plus bank holidays. This increases by 1 day after 2 full years completed service, then another day after 4 years and another day after 6 years service up to a maximum of 28 days plus bank holidays. Days are deducted annually from leave for a full business closure at Christmas. Pension contribution is 4% employee and 3% employer. Death in Service benefit. Salary sacrifice electric car scheme with Octopus EV, cycle to work scheme provided by cycle solutions, annual leave purchase scheme up to 5 days extra per year, discounted on site gym at Head Office in Collingham. Cash Health Plan fully funded by Gusto. This includes financial, legal, counselling, rewards, discounts and cash repayments for treatments such as dental, optical etc.. Group profit related bonus scheme as part of our EOT Transition. Apply today to join Gusto Construction. Gusto Construction is committed to equality of opportunity and welcomes applications from suitably qualified candidates from all backgrounds. TPBN1_UKTJ

About The Role What youll be doing: Youll be responsible for the day to day management of the store. You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu Youll be leading from the front, managing a small team of between 4 - 6 members of staff Youll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets Youll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What youll need - skills and experience: Proven experience of leading a small team Managerial experience within a retail or field sales position, ideally in a hard goods environment Proven experience in achieving sales targets and KPIs Proven experience in motivating your team Youll have practical experience / knowledge of some or all of our product range You'll be a confident, enthusiastic and driven team player You'll be committed to learning and developing yourself and your team Your personal skills will include accuracy and numeracy as well as basic computer literacy Youll possess the desire to succeed both individually and as leader of the team Benefits What youll get in return for your commitment: Staff Discounts Guaranteed monthly commission payment amount for your first 6 months Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where youll be working: Machine Mart are the UKs leading specialist retailer of workshop power tools and equipment to the general public and trade customers.With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website:www.machinemart.co.uk TPBN1_UKTJ

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Job description Electrical Assembly Technician | Peterborough | £40,000 - £45,000 FTC 12 months Full-Time | Permanent | 37.5 hours per week 26 days annual leave plus bank holidays | Comprehensive Pension Scheme | Private Medical Insurance | Life Assurance | and much more! As water technologies experts, we don't just offer jobs – we build careers with purpose. We're on a mission of Ecological Transformation, and we're looking for a dedicated Electrical Assembly Technician to help us lead the charge. Full training on our products is planned into our Induction. This position is based 100% at our site in Peterborough, which is home to a large-scale regeneration facility as well as the base for a fleet of over 100 mobile water treatment units, primarily fixed within trailers and containers. What you'll be doing: • Fabrication, installation, and documentation of electrical systems, • Working with single-phase, three-phase, low-voltage and extra low voltage electrical circuits, • Preparation and termination of electrical circuits, • Reading and interpreting technical drawings, • Troubleshooting electrical instrumentation and mechanical equipment and presenting technical solutions to address these issues, • Configuration of instrumentation, • Testing electrical systems incorporating PLCs, HMIs, VFDs and relays, • Commissioning of special build equipment, electrically and mechanically, • Maintaining the quality of all products, performing incoming and outgoing quality control tests, inspections, and repair of all plant and field equipment, • Electrical inspection and testing (EIC, EICR and PAT) Qualifications What we are looking for: City and Guilds Level 3 in electrical installations or equivalent (mandatory) 18th Edition Wiring Regulations Experience in industrial electrical works Experience wiring and fault finding PLC controlled equipment Desirable: City and Guilds 2391 – Electrical testing and inspection Passport to Safety or equivalent Personal Attributes: Strong commitment to safety and quality standards A proactive and solutions-focused approach to problem solving Ability to work both independently and as part of a team Keen eye for detail and technical accuracy Additional information We know that at certain crucial moments in life, we all need a little help, protection and support. That's why we are proud to offer our innovativeCares program, which demonstrates our commitment to our employees. From the very first day of employment, this commitment is reflected in an array of benefits that is generous, and relevant. These include: Health & Welfare: Holiday allowance 26 days plus Bank Holidays with the option to buy or sell additional days off Private Healthcare - currently BUPA, with an option to add your family members Dental Plan providing cover or monetary cash back on appointments and treatments Enhanced Maternity / Primary Care pay of 13 weeks full pay from Day 1 Enhanced Paternity / Secondary Care pay of 2 weeks full pay from Day 1 Adoption Leave of 13 weeks full pay for Parental, and 2 weeks full Co-parental pay from day 1 of employment Support for Carers offering flexibility for longer term caring needs such as considering options of remote work, flexible work hours, adjusted schedules, and paid or unpaid leave A Lifestyle Account where we put in £60 to start you off, then match you £ for £ on every activity you buy up to £360 Discounted Gym Memberships All employees receive one day of paid volunteering leave per year Monetary Benefits: Leading pension contribution of 10% of your earnings from us every month, doubling your own contribution of 5% Option to buy shares at preferential rates Salary Sacrifice Schemes The Bigger Picture - protecting you and your loved ones in the longer term Industry leading Life Insurance providing you 10 x your salary as a benefit paid to your nominated person(s) Income Protection that covers you for 5 years at up to 60% of your salary, with 2 x your salary as a lump sum should you be unable to return to work

Fuel your future with AO – and unlock serious earning potential. We’re all about making work, work for you. With a shift pattern designed for real life, you’ll have the flexibility you need to keep everything in balance. As one of our Gas Engineers, you’ll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. And the best bit? The rewards. You can earn: Up to £2,000 in performance bonuses. Plus, the chance to boost your earnings with overtime averaging up to £3,000 a year It’s everything you need to power your career forward, with a team that’s got your back every step of the way. Here’s what you can expect to be doing as a Gas Installations Engineer: As an AO Gas Engineer, you’ll head out on the road with one of our drivers, visiting customers in their homes and bringing their appliances to life. You’ll be installing gas and electrical products safely and efficiently — no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time. A Few Things About You: You’ll need to have: A full UK driving licence with no more than 6 points CCN1 & CKR1 qualifications To be over 21 for insurance purposes At least 1 years’ experience in gas installations It’d be great if you also have: Some experience installing electrical appliances (but don’t worry — we’ll give you all the training you need to get up to speed) Our Benefits: What’s in it for you: At AO, we’ve designed our benefits to make life easier, inside and outside of work: A 4 on, 4 off shift pattern with 24 days holiday — you’ll work less than half the year. A company van with fuel paid for, so you’re ready to go from day one. On-call support from our expert technical team whenever you need it. Access to fantastic training facilities with ongoing development opportunities. A competitive pension scheme. Plus, a great range of everyday perks: Simply Health cash plan to help cover healthcare costs Help at Hand — access to a 24/7 GP and wellbeing support The option to buy extra holidays for even more flexibility A cycle to work scheme to support a healthier commute Wage stream access, putting you in control of your money every step of the way — access your earnings when you need them, not just on payday Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder And that’s not all — there’s plenty more to discover when you join the team. Location: Broadway Business Park, Yaxley, PE7 3EN Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role

About The Role What you’ll be doing: Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choiceWhat you’ll need - skills and experience: Proven experience in a retail customer service orientated or sales environment Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment You’ll have practical experience / knowledge of some or all of our product range Proven ability to sell some or all of our product range Proven ability to deliver excellent customer service to all of our customers Proven experience in achieving sales targets You'll be a confident, enthusiastic team player Your personal skills should include accuracy and numeracy as well as basic computer literacy You’ll possess a high degree of self motivation and a can-do attitude You’ll demonstrate a desire to succeed both individually and as co-leader of the team Benefits What you’ll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: (url removed)

A place to make a difference Salary: £27,984 per annum, pro rata (£15.38 per hour) Location: Peterborough, Hybrid, 2 days from home after successful probation period. Details: Permanent, part-time position (minimum 15 hours per week) with flexible working hours between 9:00am and 3:00pm. Successful candidates will be required to attend a four-week full-time training programme (Monday to Friday, 9:00am to 5:00pm) before moving to their contracted part-time hours. With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families. We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do improves lives and creates vibrant communities where people of all backgrounds can thrive. If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent. About the role As a Customer Service Advisor, you’ll manage repair-related enquiries, diagnosing faults and making sure our customers are looked after quickly and effectively. You’ll deliver exceptional customer service, balancing their needs with those of our contractors and internal stakeholders, keeping everyone updated throughout the process. Your professionalism, efficiency and empathy means you’ll build strong customer satisfaction. Salary The spot salary for the Customer Service Advisor post is £27,984 per annum, pro rata (£15.38 per hour) for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you The essentials You'll bring experience from a contact centre environment. Proven ability to deliver high-quality customer service through clear, accurate, and empathetic communication. Resilient and solutions-focused when handling complex or challenging customer conversations. Experienced in accurately recording customer interactions using CRM and bespoke IT systems. The desirables Knowledge of housing maintenance and repairs would support your success in the role. Evidence of confidently managing challenging customer situations and achieving positive outcomes. Interview Process We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. Planned Days: 16th of September Stage 2: A Place to Show Your Strengths You'll be invited to an assessment centre at our Peterborough office. On the day there will be role related assessments and a behavioural/scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned day: 23rd Septmber and 24th of September at 17:00. The successful applicant will be subject to pre‑employment checks, such as DBS and social media screening, before an offer is confirmed. A place to build a future We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here’s what you can look forward to: Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance. Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed. This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do. We’re Committed to Inclusion We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen. Because this isn’t just a workplace – it’s a place to belong. Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role

Salary: £31,805 per annum (£17.48 per hour) Location: Hybrid, Peterborough (fully onsite during training) Contract: Permanent, full‑time Hours: 35 hours per week, Monday to Friday between 8am and 6pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be About the role We’re looking for a customer‑focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes. You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well‑written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported. You’ll be working in a fast‑paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution‑focused approach. By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future. Salary The spot salary for the Complaints Resolution Partner post is £31,805 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman. You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome. Complaints Resolution Partner Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. Planned date: 29th & 30th September via Teams Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to prepare a presentation and complete a Customer Service questionnaire in advance. Planned date: 6th October at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step. A place to build a future We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here’s what you can look forward to: Generous time off – 28 days holiday plus bank holidays (pro-rata for part time), an extra day for your birthday, and the option to buy more. Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance. Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed. This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do. We’re Committed to Inclusion We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license

About The Role What you’ll be doing: You’ll be responsible for the day to day management of the store. You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You’ll be leading from the front, managing a small team of between 4 - 6 members of staff You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets You’ll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choiceWhat you’ll need - skills and experience: Proven experience of leading a small team Managerial experience within a retail or field sales position, ideally in a hard goods environment Proven experience in achieving sales targets and KPIs Proven experience in motivating your team You’ll have practical experience / knowledge of some or all of our product range You'll be a confident, enthusiastic and driven team player You'll be committed to learning and developing yourself and your team Your personal skills will include accuracy and numeracy as well as basic computer literacy You’ll possess the desire to succeed both individually and as leader of the team Benefits What you’ll get in return for your commitment: Staff Discounts Guaranteed monthly commission payment amount for your first 6 months Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: (url removed)

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