Feedback jobs in Isleworth - Page 2Crear alertas

Bid Writer - Tuition Package SEMH/SEND Pay:£18,000.00 - £21,000.00 per year (30k-35K FTE) 3 days per week in Paddington for first 6 months. Thereafter hybrid. 3 days per week About OCEM OCEM (Overcoming Challenges through Education & Mentoring) is a London-based tuition organisation supporting pupils with complex needs across London and the South-East. We work closely with families, schools, and local authorities to provide bespoke tuition packages for children and young people, many of whom have SEND and/or SEMH needs and require a flexible, trauma-informed approach to learning. Role Purpose The Bid Writer (Tuition Packages SEND/SEMH) is responsible for producing high-quality written tuition proposals (packages) in response to referrals and commissioning requests. Your work will clearly set out how OCEM will meet a pupils identified SEND and/or SEMH needs while also detailing a structured plan for academic progress . You will turn pupil profiles, EHCP outcomes, school reports and professional advice into compelling, compliant, pupil-centred bids that reflect OCEMs values and demonstrate impact. Key Responsibilities Bid Writing & Proposal Development Produce bespoke written tuition packages for individual pupils, aligning provision to EHCP outcomes and/or identified SEMH needs. Translate complex information (e.g., reports from EPs, SALT, OT, CAMHS, school documentation) into clear, persuasive proposals. Ensure each bid includes both: A needs-led plan (SEND/SEMH strategies, engagement, regulation, routines, risk awareness), and An academic plan (baseline, targets, sequencing, subject focus, assessment and progress measures). Write in a professional tone suitable for local authority commissioning, schools, and family stakeholders. SEND/SEMH-Focused Intervention Planning Outline practical, evidence-informed approaches to support: Emotion regulation and co-regulation Anxiety-based school avoidance Behaviour as communication Trauma-informed engagement Executive functioning, attention, and motivation Sensory needs and learning readiness Ensure bids are personalised to the pupils profile, including risk considerations, learning environment recommendations (home, community, centre-based), and timetable structure. Quality Assurance & Compliance Maintain a high standard of written quality: clarity, accuracy, grammar, and alignment to OCEMs frameworks and safeguarding expectations. Use internal templates and style guides while tailoring content to each pupil. Ensure proposals include all required commissioning elements (e.g., hourly rates if applicable, staffing, start timelines, delivery mode, reporting frequency, review points). Support audit-readiness by keeping accurate records and version control. Stakeholder Liaison & Information Gathering Work closely with Operations, DSL/Safeguarding, tuition coordinators and case managers to gather information needed to write strong bids. Where needed, clarify missing information (pupil context, preferred delivery model, risk factors, timetable constraints, therapy recommendations). Liaise professionally with local authorities, schools and parents/carers (as appropriate) to support timely submission. Continuous Improvement & Impact Track outcomes and feedback to improve bid quality and win rate. Build a library of high-impact wording, case studies, and intervention examples aligned to common needs and outcomes. Contribute to developing OCEMs offer documents, capability statements, and standard responses for frameworks. Person Specification Essential Proven experience producing high-quality written proposals, bids, case documentation or funding applications (education, SEND, health/care, or public sector desirable). Strong understanding of SEND and/or SEMH and how needs impact access to learning. Ability to write clearly, persuasively, and compassionately about complex pupil profiles. Excellent organisation and attention to detail; able to manage multiple bids with tight deadlines. Confident working with sensitive information and maintaining confidentiality. Strong communication skills and ability to work cross-functionally. Desirable Experience writing for local authority commissioning, education frameworks, or EHCP-related provision. Knowledge of UK SEND code of practice / EHCP outcomes writing. Understanding of trauma-informed practice and relational approaches to engagement. Experience in tutoring, teaching, pastoral, SENCO support, or education provision planning. Familiarity with analysing pupil data and producing measurable targets. Key Skills & Behaviours Warm, professional, and pupil-centred Highly literate with a sharp eye for structure and detail Able to balance compassion with clarity and accountability Proactive and solutions-focused under time pressure Values-led, with strong safeguarding awareness What a Typical Bid Covers (Janine can help here) Pupil overview and context Identified needs (SEND/SEMH) and barriers to learning Proposed provision model (hours, location, structure, staffing) Engagement and regulation plan (SEMH strategies) Academic plan (subjects, baseline, targets, sequencing) Specialist strategies and reasonable adjustments Measuring progress (academic + engagement) Reporting and review schedule Safeguarding/risk considerations Start timeline and implementation plan Success Measures (first 36 months) Consistent production of high-quality, on-time bids Improved bid acceptance/win rate and stakeholder feedback Clear, measurable targets and strong alignment to EHCP outcomes Strong internal relationships and efficient bid turnaround processes Benefits Hybrid working and flexible hours (role dependent) Training and CPD in SEND/SEMH, safeguarding, and proposal best practice Opportunity to shape OCEMs written offer and impact reporting TPBN1_UKTJ

SERVICE ENGINEER South Powering doors. Empowering people. ASSA ABLOY, the global leader in access solutions, is seeking a Field Service Technician in the South of the UK. What you would do Youll be delivering innovative access solutions that make our customers happy. From logistic and distribution centres to back-store loading bays you will: Perform planned and preventative maintenance, repair and service to our door and docking solutions. Complete routine checks. Troubleshoot challenges. Maintain good customer relationships. The skills and experience you need We are looking for problem-solvers, quick thinkers, and technical experts with: Mechanical and electrics competence. Strong customer focus, passionate about customers, and the service we provide. Approachable attitude. We review applications regularly, so dont wait and apply now! Lets create a safer and more open world together! We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer, more secure, and easier to access. As an employer, we value results not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, its important to us to have diverse, inclusive teams, and we value different perspectives and experiences. TPBN1_UKTJ

Main purpose of role: To manage the progression of residential sales from the start of the transaction through to legal completion. You will ensure that each sale progresses smoothly within the agreed timescales, efficiently resolving issues and maintaining excellent communication with both buyer and seller. Location: West London Salary: £28,000-£40,000 DOE Hours: Monday-Friday 8.30am-5.30pm Key Responsibilities: Manage a pipeline of 6080 transactions. Once Solicitors are instructed, keeping within agreed timescales and proactively overcoming obstacles. Communicate with buyers regularly, and update sellers on the progress of the sale. Provide excellent customer service to all parties, in line with our service standards. Accurately report weekly and monthly figures. Build and maintain strong relationships with local solicitors and third parties. Oversee the accuracy and completion of all offer documentation. Provide support in the follow-up of outstanding payments as required. Conduct monthly pipeline checks to assess progress and resolve issues early. Participate in team meetings, sharing pipeline updates, feedback, and service leads. Manage surveys, re-negotiations, and any challenges in the sales process. Promote and monitor additional services (solicitors, financial services, surveys). Requirements & Skills: Minimum 2 years experience in Estate Agency with strong negotiation skills. Persistent, tenacious, and able to thrive under pressure with excellent attention to detail. A proactive problem solver with a positive approach. Able to think quickly and resolve issues effectively. Able to work through problems confidently. Clear communicator with the ability to maintain excellent working relationships. Collaborative team player, focused on delivering an outstanding customer experience that drives repeat business and referrals. TPBN1_UKTJ

Job Title: Software Engineer (Embedded Systems) Key Responsibilities: Design software solutions for embedded systems. Implement and test software in both Assembler and C, including unit and continuous integration testing. Implement, integrate, and optimize sonar signal processing algorithms. Develop high-quality software solutions by writing efficient, maintainable, and well-thought-out code. Load and test code on bespoke embedded hardware platforms. Collaborate with verification teams for integration, defect analysis, and resolution. Review design and code from peers, contributing to a culture of learning and feedback. Contribute to software architectural design, preferably using UML and the Enterprise Architect tool. Estimate workload and assist in building a backlog of work packages for progress tracking. Progress assigned stories and tasks using Azure DevOps, participating in sprint planning and retrospectives. Skills, Qualifications, and Experience: Strong experience in Assembler development. Solid expertise in C programming for embedded systems. Proficient in embedded program design and signal processing techniques. Experience in software/hardware integration and fault resolution. Knowledge of UML design techniques for software architecture. Familiarity with the full software development lifecycle. Experience with FPGA and DSP hardware. Python experience is a plus. Security Clearance: The role requires the ability to obtain UK Security Clearance (SC). If you do not currently hold SC clearance, you must undergo and achieve SC clearance as a requirement for this role. Applicants must have resided in the UK for the last 3–5 years, depending on circumstances, and meet the necessary security vetting criteria. Personal Attributes: Ability to hold or currently hold UK SC clearance. Must be within commuting distance of the office in Greenford. Additional Benefits: Optional 9-day fortnight. Time Off In Lieu (TOIL). Flexible working hours with a 1pm finish on Fridays. Annual bonus based on role and level. Hybrid working options available for some positions. Casual dress code. 25 days of holiday per year with the option to buy/sell holidays. Christmas shut-down (three days of annual leave required). Access to private healthcare, dental, critical illness insurance, and other benefits via salary sacrifice. Discounts at over 200 online stores via Reward Hub. Life insurance (4x annual salary). Pension scheme with employer contribution starting at 5% (employee contributions from 4% to 70%). TPBN1_UKTJ

Store Manager Join us at Clarks, where we've been creating quality footwear for over 200 years. We're looking for an inspiring Store Manager to lead one of our UK stores, deliver an exceptional shopping experience, and drive results through your team. About the role To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. What you'll do Lead and motivate the team to achieve targets and deliver the required consumer experience. Manage controllable costs and efficiencies to proactively improve profitability. Responsible for the management of the sales floor during trading hours. Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. Plan staffing levels against trading plan and manage rotas. Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. Recruit, develop and train a high performing and highly engaged team. Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. Regularly review own performance and maintain a personal development plan. Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. Ensures the store administration processes are carried out effectively, with audit targets achieved. Ensures the effective management of the stock flow process to maximise sales and minimise losses Key Outputs/Results: Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. Floor control is delivered consistently, ensuring all consumers have a great brand experience. Reports and data provided are used to drive sales growth in-store to achieve budget. All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. Team availability is matched to sales and/or footfall to ensure it matches consumer demand. All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. All team members are trained to deliver product knowledge through the appropriate company selling models. All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. All security, cash, stock and administration procedures are followed. Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. All team members receive regular communication of Company strategy and new initiatives. All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. What we're looking for You're a confident, hands-on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike. You'll bring Essential Knowledge: Stock Management Visual Merchandising Consumer Experience Managing Budgets Recruitment and Training Technical Skills: IT proficient - able to use a range of systems to manage in-store activity Planning and Prioritising Commerciality Motivating and Leading a Team Well-developed Communication Skills Successful Experience: Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. Delivering or exceeding sales and targets. Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. Managing staffing levels to sales. Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. If you're ready to lead from the front and create an exceptional store experience, apply today. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. Eshot Ref: ClarksSMFeb26 TPBN1_UKTJ

Maths Teacher Location: Richmond Salary: M1-M6 (Main Pay Scale) Contract: Permanent Are you an enthusiastic and dedicated Maths teacher with a proven track record of inspiring secondary school pupils? My client is well-established mixed high school academy located in Richmond. This school believe in creating a safe, supportive, and inclusive environment where all pupils flourish academically, socially, and personally. They are committed to delivering a high-quality education that challenges and motivates every child to reach their full potential. The Role They are seeking an experienced, passionate Maths teacher to join there dynamic and forward-thinking department. This is an excellent opportunity to make a real impact on students' lives and be part of a school community that values excellence in teaching and learning. • Plan and deliver engaging, challenging lessons in line with the national curriculum for Key Stages 3 and 4. * Use a variety of teaching methods to meet the diverse needs of learners and to support progress and attainment. * Monitor and assess pupil progress regularly, providing constructive feedback and interventions where necessary. * Collaborate closely with colleagues within the Maths department and across the school to enhance teaching practice and curriculum delivery. * Promote positive behaviour and a culture of high expectations. * Support the wider school ethos of pupil wellbeing, safeguarding, and inclusion. Person Specification The ideal candidate will: • Hold Qualified Teacher Status (QTS) with experience teaching Maths at secondary level. * Have strong subject knowledge and a passion for inspiring students to develop their mathematical skills. * Demonstrate excellent classroom management skills and the ability to engage and motivate pupils. * Be committed to maintaining a safe and supportive learning environment. * Show a proactive approach to professional development and teamwork. * Have a good understanding of assessment strategies and use data effectively to support pupil progress. Why Join? • Join a highly motivated and supportive Maths department within a school that values innovation and excellence. * Work in a well-resourced school with modern facilities to support effective teaching and learning. * Benefit from a collaborative culture that encourages professional growth and leadership opportunities. * Contribute to a school community where pupil welfare and safeguarding are paramount. * Enjoy a competitive salary on the Main Pay Scale (M1 - M6), with pay progression based on experience and qualifications. What's Next If you are ready to inspire, challenge, and support pupils in their mathematical journey and contribute to our outstanding school community, we would love to hear from you.

About Us: EK Outreach Services is a specialist provider of one-to-one teaching for students who are unable to access mainstream school environments due to medical, emotional, or learning difficulties. We work with students who have Special Educational Needs and Disabilities ( SEND ), providing individualised support to meet their specific learning needs. As a trusted SEND provider , we offer tailored educational support to help students overcome barriers to learning and achieve academic success. Our goal is to offer high-quality education, giving students the tools and confidence to succeed despite the challenges they face in traditional educational settings. Our holistic approach ensures that students receive not only academic guidance but also emotional and social support, fostering both personal and educational growth. Job Overview: We are seeking a dedicated and experienced BSL Trained Teacher to deliver one-to-one lessons to students with diverse needs, including those with SEND. In this role, you will have the opportunity to teach and support students who are unable to attend mainstream schooling, helping them engage with studies through tailored and accessible lessons. Lessons may take place in students' homes, libraries, or other agreed-upon locations. Please note this is a Part-Time role, with lessons over 5 mornings a week. The successful individual must be British-Sign Language trained. Key Responsibilities: Plan and deliver individualised lessons that are aligned with the student's academic level and learning objectives. Teach a range of topics at Primary or equivalent levels. Ability to promote understanding, engagement and motivation in students. Remain patient and flexible in the approach to learning by adapting lesson content and teaching methods to support students with SEND and other learning challenges. Track and assess student progress, providing regular feedback to students, parents, and staff. Possess excellent communication skills, and be able to work collaboratively with pastoral teams to ensure holistic support for each student. Maintain thorough records of lessons and progress in line with educational requirements. Requirements: Qualified Teacher Status (QTS) or significant experience teaching Primary subjects from the National Curriculum. Experience in some of the following areas is essential: KS1 and KS2 Primary Curriculum. Experience working with SEND students is highly desirable. BSL Training is necessary. Ability to adapt teaching methods to the needs of the student and focus on building a positive learning environment. Strong communication and interpersonal skills, with the ability to engage and inspire students in a one-to-one setting. Flexibility to work in various locations, including students homes or other designated learning environments. A valid DBS check (or willingness to undergo one). Why Join EK Outreach Services? Flexible working hours and locations, allowing you to tailor your work schedule. The opportunity to make a significant impact by providing one-to-one support to students with additional needs. Professional development opportunities and SEND-specific training. A supportive and collaborative team environment with a shared focus on student success. Competitive salary based on experience and qualifications. At EK Outreach Services, safety is paramount. All prospective employees will undergo an enhanced background check conducted by the Disclosure & Barring Service, as required by child protection regulations. Additionally, we will request proof of your professional qualifications and references before extending any employment offers. These rigorous HR processes reflect our unwavering commitment to providing a secure learning environment for our students. TPBN1_UKTJ

Maths Teacher Location: Kingston Salary: M1-M6 (Main Pay Scale) Contract: Permanent Are you an enthusiastic and dedicated Maths teacher with a proven track record of inspiring secondary school pupils? My client is well-established mixed high school academy located in Kingston. This school believe in creating a safe, supportive, and inclusive environment where all pupils flourish academically, socially, and personally. They are committed to delivering a high-quality education that challenges and motivates every child to reach their full potential. The Role They are seeking an experienced, passionate Maths teacher to join there dynamic and forward-thinking department. This is an excellent opportunity to make a real impact on students' lives and be part of a school community that values excellence in teaching and learning. Plan and deliver engaging, challenging lessons in line with the national curriculum for Key Stages 3 and 4. Use a variety of teaching methods to meet the diverse needs of learners and to support progress and attainment. Monitor and assess pupil progress regularly, providing constructive feedback and interventions where necessary. Collaborate closely with colleagues within the Maths department and across the school to enhance teaching practice and curriculum delivery. Promote positive behaviour and a culture of high expectations. Support the wider school ethos of pupil wellbeing, safeguarding, and inclusion. Person Specification The ideal candidate will: Hold Qualified Teacher Status (QTS) with experience teaching Maths at secondary level. Have strong subject knowledge and a passion for inspiring students to develop their mathematical skills. Demonstrate excellent classroom management skills and the ability to engage and motivate pupils. Be committed to maintaining a safe and supportive learning environment. Show a proactive approach to professional development and teamwork. Have a good understanding of assessment strategies and use data effectively to support pupil progress. Why Join? Join a highly motivated and supportive Maths department within a school that values innovation and excellence. Work in a well-resourced school with modern facilities to support effective teaching and learning. Benefit from a collaborative culture that encourages professional growth and leadership opportunities. Contribute to a school community where pupil welfare and safeguarding are paramount. Enjoy a competitive salary on the Main Pay Scale (M1 - M6), with pay progression based on experience and qualifications. What's Next If you are ready to inspire, challenge, and support pupils in their mathematical journey and contribute to our outstanding school community, we would love to hear from you. TPBN1_UKTJ

English Teacher Location: Richmond Salary: M1-M6 (Main Pay Scale) Contract: Permanent Are you an enthusiastic and dedicated English teacher with a proven track record of inspiring secondary school pupils? My client is well-established high school academy located in the Richmond. This school believe in creating a safe, supportive, and inclusive environment where all pupils flourish academically, socially, and personally. They are committed to delivering a high-quality education that challenges and motivates every child to reach their full potential. The Role They are seeking an experienced, passionate English teacher to join there dynamic and forward-thinking department. This is an excellent opportunity to make a real impact on students' lives and be part of a school community that values excellence in teaching and learning. • Plan and deliver engaging, challenging lessons in line with the national curriculum for Key Stages 3 and 4. * Use a variety of teaching methods to meet the diverse needs of learners and to support progress and attainment. * Monitor and assess pupil progress regularly, providing constructive feedback and interventions where necessary. * Collaborate closely with colleagues within the English department and across the school to enhance teaching practice and curriculum delivery. * Promote positive behaviour and a culture of high expectations. * Support the wider school ethos of pupil wellbeing, safeguarding, and inclusion. Person Specification The ideal candidate will: • Hold Qualified Teacher Status (QTS) with experience teaching English at secondary level. * Have strong subject knowledge and a passion for inspiring students to develop their English skills. * Demonstrate excellent classroom management skills and the ability to engage and motivate pupils. * Be committed to maintaining a safe and supportive learning environment. * Show a proactive approach to professional development and teamwork. * Have a good understanding of assessment strategies and use data effectively to support pupil progress. Why Join? • Join a highly motivated and supportive English department within a school that values innovation and excellence. * Work in a well-resourced school with modern facilities to support effective teaching and learning. * Benefit from a collaborative culture that encourages professional growth and leadership opportunities. * Contribute to a school community where pupil welfare and safeguarding are paramount. * Enjoy a competitive salary on the Main Pay Scale (M1 - M6), with pay progression based on experience and qualifications. What's Next If you are ready to inspire, challenge, and support pupils in their English journey and contribute to our outstanding school community, we would love to hear from you.

Science Teacher Location: Kingston Salary: M1-M6 (Main Pay Scale) Contract: Permanent Are you an enthusiastic and dedicated Science teacher with a proven track record of inspiring secondary school pupils? My client is well-established high school academy located in Kingston. This school believe in creating a safe, supportive, and inclusive environment where all pupils flourish academically, socially, and personally. They are committed to delivering a high-quality education that challenges and motivates every child to reach their full potential. The Role They are seeking an experienced, passionate Science teacher to join there dynamic and forward-thinking department. This is an excellent opportunity to make a real impact on students' lives and be part of a school community that values excellence in teaching and learning. Plan and deliver engaging, challenging lessons in line with the national curriculum for Key Stages 3 and 4. Use a variety of teaching methods to meet the diverse needs of learners and to support progress and attainment. Monitor and assess pupil progress regularly, providing constructive feedback and interventions where necessary. Collaborate closely with colleagues within the Science department and across the school to enhance teaching practice and curriculum delivery. Promote positive behaviour and a culture of high expectations. Support the wider school ethos of pupil wellbeing, safeguarding, and inclusion. Person Specification The ideal candidate will: Hold Qualified Teacher Status (QTS) with experience teaching Science at secondary level. Have strong subject knowledge and a passion for inspiring students to develop their scientific skills. Demonstrate excellent classroom management skills and the ability to engage and motivate pupils. Be committed to maintaining a safe and supportive learning environment. Show a proactive approach to professional development and teamwork. Have a good understanding of assessment strategies and use data effectively to support pupil progress. Why Join? Join a highly motivated and supportive Science department within a school that values innovation and excellence. Work in a well-resourced school with modern facilities to support effective teaching and learning. Benefit from a collaborative culture that encourages professional growth and leadership opportunities. Contribute to a school community where pupil welfare and safeguarding are paramount. Enjoy a competitive salary on the Main Pay Scale (M1 - M6), with pay progression based on experience and qualifications. What's Next If you are ready to inspire, challenge, and support pupils in their Science journey and contribute to our outstanding school community, we would love to hear from you. TPBN1_UKTJ

Food Safety & Quality Manager Location: Hounslow Department: Quality Assurance Reports to: Head of Quality Assurance Contract: Full-time, Permanent (40 hours) Salary: £45,000-£50,000 Hours: Monday-Friday, 08:30-17:00, with occasional weekend work (approx. 1 weekend per month) The opportunity We're looking for a Food Safety & Quality Manager to lead and inspire our UK Quality Assurance team, elevate our food safety culture, and ensure that every product meets DO & CO's exceptionally high standards. This role is pivotal in safeguarding compliance, driving continuous improvement, and partnering with both internal stakeholders and external authorities. What you'll do Lead, coach, and motivate the UK Quality Auditors across all UK units-developing capability, setting direction, and providing meaningful feedback. Implement food safety legal requirements; continuously improve the HACCP system and procedures (aligned to Codex Alimentarius ). Ensure HALAL compliance and manage the annual certification process. Conduct supplier audits and collaborate with Purchasing to ensure all raw materials meet DO & CO standards-maintaining internal ingredient specifications. Plan and manage scheduled internal audits: Hygiene, Glass & Foreign Body, GMP, and HACCP. Liaise with EHO , FSA , and other external bodies; ensure proactive updates to production when legislation changes. Strive for and maintain annual third-party certification in line with FSSC 22000 . Build strong customer partnerships and support commercial teams with technical credibility. Identify, investigate, and resolve non-compliances; drive corrective and preventive actions. Ensure all specifications and recipes are current, controlled, and accessible. Produce accurate quality assessment reports and follow through on actions. Work closely with Executive and Operations teams to ensure product safety and quality by design. Approve suppliers; lead data analysis and statistical interpretation to inform decisions. Maintain robust document control (issue dates, version control). Oversee complaint handling from recording through investigation and feedback to partners, suppliers, and senior leadership. Provide precise, timely reporting to the Executive Team and Head Office. Be a strategic, hands-on leader who champions targets, culture, and team success. What you'll bring Proven leadership with a role-model mindset -hands-on, solutions-focused, and performance-driven. Genuine passion for high-end cuisine and exceptional service. Professional presence with a positive, can-do attitude and team-first approach. Change champion-able to identify priorities and drive improvements across departments. Meticulous attention to detail; data-driven with strong influencing skills. A natural communicator-clear, engaging written and verbal English; adept at keeping teams informed. Flexible, decisive, and calm under change; committed to doing what's right for our partners and the DO & CO Family. Deep operational understanding of Food Safety/Quality with a practical, hands-on approach to improvement. HACCP & Food Hygiene certification (essential). BSc in Food Science or significant relevant experience in a similar role. High proficiency in Microsoft Office ; confident with reporting and data management. Solid understanding of Health & Safety and Sustainability principles. What we offer A premium, fast-paced environment with global exposure and high culinary standards. The chance to shape and elevate food safety and quality across multiple sites. A supportive, family-led culture that values initiative, collaboration, and growth. Competitive salary (£45,000-£50,000) and the stability of a permanent role. TPBN1_UKTJ

Are you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Hampton area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that youAre you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Hampton area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we wont stop until we: Save Sight. Change Lives, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we wont stop until we: Save Sight. Change Lives We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. Youll be part of something impactful, wed love to hear from you. Responsible to Commercial Manager Direct reports Immediately responsible for the Assistant Shop Manager and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, Full time 35 hours, 5 days per week but flexible over a seven-day rota Salary Minimum £27,000 per year (depending on experience) Location Hampton Hill Interview dates: Rolling Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job : ? Coach, lead, and manage the Assistant Shop Manager and volunteers. ? Drive sales performance, maximize profit, Gift Aid, and donations. ? Deliver the retail strategy, ensuring cost efficiency. ? Ensure compliance with regulations, policies, and procedures. ? Promote strong community relations to enhance the charitys profile. Main Responsibilities ? Deliver income plan and Gift Aid targets; coach team to achieve goals. ? Manage volunteer pricing, adherence to policies, and recognize contributions. ? Foster ownership, follow-up, and effective team communication. ? Induct, train, and develop staff and volunteers. ? Liaise with key managers and provide customer service feedback. ? Network locally to generate donations and volunteer engagement. ? Monitor stock security and maintain housekeeping. ? Pursue personal development to enhance retail contribution. Sales and Profit ? Monitor sales, category performance, and financial results; engage the team in understanding shop performance. ? Foster a creative, entrepreneurial environment to maximize income. Shop Floor ? Source sufficient stock and maintain efficient processing systems. ? Ensure compliance with legal and internal policies. ? Inspire team to deliver excellent customer experience. ? Enable effective visual merchandising and new product sales. ? Maintain safe, healthy, and fit-for-purpose shop environment. Leadership Volunteers ? Recruit, induct, and retain an inclusive, motivated volunteer team. ? Connect volunteers to Fight for Sights mission and recognize contributions. ? Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Leadership - Paid Staff ? Support recruitment, induction, and development of staff. ? Coach staff to achieve targets; conduct performance reviews. Management - being part of Fight for Sight ? Play active part in the charity, including attending and contributing to all-staff meetings ? Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work ? Be accountable for the integration of the shop into the local community in collaboration with the shop team ? Empower the team to respond to all appeals and fundraising opportunities. ? Adhere to and enforce Fight for Sight safeguarding policies Person specification - Desirable skills, knowledge & experience Personal qualities ? The ability to work under pressure whilst remaining calm and organised ? To be receptive to change and to act as a change agent ? The ability to maintain excellent rapport with staff, volunteers, supporters, and donors ? To demonstrate a calm and logical approach to problem solving ? To consistently demonstrate a dedicated approach to the quality of customer service and team working. ? Comfortable working in a small team both strategically and operationally ? Commitment to teamwork, business partnering and a collegiate approach with a can do attitude and a sense of humour. ? Able to provide positive, dynamic, tenacious and flexible leadership at all times. ? Results-driven, able to measure and quantify own outcomes. ? Adaptable to changing landscape and evolving organisation. ? Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines ? Excellent verbal and written communication skills ? Highly organised with ability to plan effectively and allocate resources appropriately. ? An understanding of and commitment to Londons blind and partially sighted people. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: ? A great team and a supportive culture ? Employer pension contributions matching up to 10%, and death in service cover ? Generous parental leave ? Flexible/hybrid working options ? Apprenticeships scheme, study leave and financial support for training & development ? Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program ? An active Social Committee and staff events Application & Interview process See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected. Successfully shortlisted applicants will be invited to interview online via MS Teams. TPBN1_UKTJ

English Teacher Location: Kingston Salary: M1-M6 (Main Pay Scale) Contract: Permanent Are you an enthusiastic and dedicated English teacher with a proven track record of inspiring secondary school pupils? My client is well-established high school academy located in the Kingston. This school believe in creating a safe, supportive, and inclusive environment where all pupils flourish academically, socially, and personally. They are committed to delivering a high-quality education that challenges and motivates every child to reach their full potential. The Role They are seeking an experienced, passionate English teacher to join there dynamic and forward-thinking department. This is an excellent opportunity to make a real impact on students' lives and be part of a school community that values excellence in teaching and learning. Plan and deliver engaging, challenging lessons in line with the national curriculum for Key Stages 3 and 4. Use a variety of teaching methods to meet the diverse needs of learners and to support progress and attainment. Monitor and assess pupil progress regularly, providing constructive feedback and interventions where necessary. Collaborate closely with colleagues within the English department and across the school to enhance teaching practice and curriculum delivery. Promote positive behaviour and a culture of high expectations. Support the wider school ethos of pupil wellbeing, safeguarding, and inclusion. Person Specification The ideal candidate will: Hold Qualified Teacher Status (QTS) with experience teaching English at secondary level. Have strong subject knowledge and a passion for inspiring students to develop their English skills. Demonstrate excellent classroom management skills and the ability to engage and motivate pupils. Be committed to maintaining a safe and supportive learning environment. Show a proactive approach to professional development and teamwork. Have a good understanding of assessment strategies and use data effectively to support pupil progress. Why Join? Join a highly motivated and supportive English department within a school that values innovation and excellence. Work in a well-resourced school with modern facilities to support effective teaching and learning. Benefit from a collaborative culture that encourages professional growth and leadership opportunities. Contribute to a school community where pupil welfare and safeguarding are paramount. Enjoy a competitive salary on the Main Pay Scale (M1 - M6), with pay progression based on experience and qualifications. What's Next If you are ready to inspire, challenge, and support pupils in their English journey and contribute to our outstanding school community, we would love to hear from you. TPBN1_UKTJ

PPM Service Engineer - South About the Role We are seeking two PPM Service Engineers to join our team, covering the Southern area. In this customer-facing role, you will be responsible for servicing, repairing, and maintaining industrial & docking door systems for a wide range of clients. Key Responsibilities Perform planned and preventative maintenance on industrial doors and docking solutions. Carry out routine inspections and ensure compliance with safety standards. Provide excellent customer service and build strong client relationships. What Were Looking For Some level of experience in servicing and repairing industrial doors. Mechanical and electrical skills. Full driving license and willingness to travel Professional, approachable, and customer-focused attitude. Why Join Us? Ongoing training and development opportunities, including structured onboarding, access to learning resources, and continuous support to help you build skills and grow confidently in your role. Competitive salary and benefits package. Company vehicle and tools provided. Be part of a global leader in access solutions. Ready to take the next step? Apply today and help us keep businesses moving! We review applications regularly, so dont wait! We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Lets create a safer and more open world - together! We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer, more secure, and easier to access. As an employer, we value results not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, its important to us to have diverse, inclusive teams, and we value different perspectives and experiences. #LI-WGIE TPBN1_UKTJ

Teacher of Sociology - Sixth Form (ASAP Start) We are supporting a high-performing sixth form college seeking a dedicated and inspiring Teacher of Sociology to join their team on a maternity cover basis. This is an excellent opportunity for a subject specialist who is passionate about sixth form education and committed to delivering high-quality teaching that supports outstanding student outcomes. The Role • Deliver engaging, high-quality Sociology lessons that inspire ambition and promote independent learning * Teach across sixth form programmes, ensuring strong subject knowledge and curriculum delivery * Plan and deliver well-structured lessons in line with schemes of work * Develop high-quality resources that challenge and support all learners * Use formative and summative assessment effectively to monitor progress and improve outcomes * Provide regular, constructive feedback to students * Promote equality, diversity, inclusion, and safeguarding at all times Tutor Responsibilities • Act as a tutor to a group of students, supporting both academic and personal development * Monitor attendance, effort, and progress, liaising with parents where concerns arise * Deliver the Personal Development Programme during tutorial time * Prepare high-quality UCAS references and meet internal deadlines Additional Responsibilities • Maintain accurate attendance and assessment records * Communicate effectively with parents and colleagues * Attend meetings, parents' evenings, and open events * Contribute to enrichment and complementary studies programmes * Provide short-term cover within the department when required * Engage in CPD, appraisal, and quality assurance processes The Ideal Candidate • A qualified teacher with strong subject knowledge in Sociology * Experience teaching at sixth form / KS5 level (essential) * A commitment to inclusive practice, safeguarding, and student wellbeing * Strong organisational and communication skills * Ability to work collaboratively within a supportive department Contract Details • Start: ASAP * Contract: Maternity cover * Duration: Until May 2027 * Location: Surrey area If you are an enthusiastic Sociology teacher looking for a long-term sixth form role with supportive leadership and motivated students, we would welcome your application.

Quick Questions : Do you have Paraplanning experience? Have you worked in an Independent Financial Advice firm previously? Are you a detail-oriented and proactive Paraplanner looking to join a busy wealth management team? Benefits: 22 days holiday plus bank holidays; office closed over Christmas. Pension contribution. Exams funded. About the Company : Our clients are seeking a detail-oriented and proactive Paraplanner to join their busy wealth management team. The successful candidate will support their advisors in delivering exceptional service to clients, working closely with senior team members on high-net-worth client portfolios, inheritance tax planning, and pensions consolidation. Key Duties for this Paraplanner role: Assist with onboarding new clients, including KYC/AML checks and account opening documentation. Process investment instructions and support portfolio administration tasks. Liaise with investment platforms to ensure accurate settlements and reconciliations. Support advisors with diary management and general office administration. Skills Required for this Paraplanner role : Prior paraplanning or financial services experience (minimum 6 months preferred). Ideally started professional exams or fully qualified. Excellent written and verbal communication skills. Team player with a proactive, can-do attitude. Apply Today for This Paraplanner Role : Submit your application now. A specialist consultant will contact you to discuss your skills and motivations before submitting your CV to the hiring manager. Other suitable roles may also be suggested. Note: Due to high application volume, individual feedback cannot be provided. If you havent heard from us within 7 days, please assume your application was unsuccessful. TPBN1_UKTJ

English Teacher Hounslow September 2026 We are recruiting a dedicated English Teacher to join a growing all-through school in Hounslow , starting September 2026 . This recently opened school is expanding year on year and is driven by high expectations, excellent behaviour and a strong commitment to ensuring every pupil leaves with the literacy, confidence and qualifications needed for a life of choice and opportunity. Why apply for this English Teacher role? Inner London salary, paid above national rates Flexible working arrangements actively supported Reduced childcare costs for staff Generous pension scheme Access to counselling and wellbeing support Additional INSET days and term-time leave Gym membership discounts and high-quality CPD Opportunity to help shape English provision in Hounslow The role English Teacher: The English Teacher will deliver engaging, knowledge-rich lessons across KS3 and beyond As an English Teacher , you will foster a love of reading, writing and oracy The English Teacher will plan ambitious sequences of learning that challenge and support all pupils Work collaboratively within a committed English department The English Teacher will model strong classroom routines and high expectations for behaviour Use assessment and feedback effectively to drive progress in literacy The English Teacher will contribute to enrichment activities and whole-school culture This English Teacher role offers clear opportunities for professional development and progression Who we are looking for: A passionate English Teacher with strong subject knowledge A teacher who believes every child can succeed, regardless of background Someone excited to teach and build relationships in Hounslow A reflective practitioner committed to improving their practice A qualified teacher keen to make a long-term impact in Hounslow This English Teacher role in Hounslow is ideal for an educator seeking to grow with a school in its early stages while delivering outstanding English education. Ribbons & Reeves are Londons leading Education Recruiters. We specialise in helping educators of all levels secure long-term and permanent roles, such as this English Teacher in Hounslow. For other roles like this, check out our website, search Ribbons & Reeves. We look forward to supporting you in your application to this English Teacher role. TPBN1_UKTJ

Science Teacher Location: Richmond Salary: M1-M6 (Main Pay Scale) Contract: Permanent Are you an enthusiastic and dedicated Science teacher with a proven track record of inspiring secondary school pupils? My client is well-established high school academy located in Richmond. This school believe in creating a safe, supportive, and inclusive environment where all pupils flourish academically, socially, and personally. They are committed to delivering a high-quality education that challenges and motivates every child to reach their full potential. The Role They are seeking an experienced, passionate Science teacher to join there dynamic and forward-thinking department. This is an excellent opportunity to make a real impact on students' lives and be part of a school community that values excellence in teaching and learning. • Plan and deliver engaging, challenging lessons in line with the national curriculum for Key Stages 3 and 4. * Use a variety of teaching methods to meet the diverse needs of learners and to support progress and attainment. * Monitor and assess pupil progress regularly, providing constructive feedback and interventions where necessary. * Collaborate closely with colleagues within the Science department and across the school to enhance teaching practice and curriculum delivery. * Promote positive behaviour and a culture of high expectations. * Support the wider school ethos of pupil wellbeing, safeguarding, and inclusion. Person Specification The ideal candidate will: • Hold Qualified Teacher Status (QTS) with experience teaching Science at secondary level. * Have strong subject knowledge and a passion for inspiring students to develop their scientific skills. * Demonstrate excellent classroom management skills and the ability to engage and motivate pupils. * Be committed to maintaining a safe and supportive learning environment. * Show a proactive approach to professional development and teamwork. * Have a good understanding of assessment strategies and use data effectively to support pupil progress. Why Join? • Join a highly motivated and supportive Science department within a school that values innovation and excellence. * Work in a well-resourced school with modern facilities to support effective teaching and learning. * Benefit from a collaborative culture that encourages professional growth and leadership opportunities. * Contribute to a school community where pupil welfare and safeguarding are paramount. * Enjoy a competitive salary on the Main Pay Scale (M1 - M6), with pay progression based on experience and qualifications. What's Next If you are ready to inspire, challenge, and support pupils in their Science journey and contribute to our outstanding school community, we would love to hear from you.

Functional Skills Subject Lead | Stanwell Moor (TW19 6BS) | Full Time (35 hrs/week, 42 weeks) negotiable| £37,000£40,000 per annum Green Corridor is a dynamic UK-registered charity supporting young people with Special Educational Needs and Disabilities to build confidence, independence, employability and nationally recognised qualifications. With around 50 learners on roll in our Section 41 Post-16 provision, we are committed to delivering high-quality, personalised education pathways. Whats in it for you? Full-time, 35 hours per week (09:0016:30, including 30-minute unpaid lunch), 42 weeks per year (Term Time + 3 extra weeks; hours and weeks negotiable for the right candidate) Benefits including Medical Cashback, blue light card discounts, subsidised lunches, parking on site, pension Occasional work from home can be agreed in advance with your line manager Permanent Contract Opportunity to lead and shape Functional Skills provision across a specialist SEND setting Supportive leadership team and collaborative working culture 30 hours CPD per year to support your professional development Make a genuine impact on the lives of young people aged 1625 with SEND Close to Heathrow Terminal 5 with minibus service if required. Are you the right person for the job? Were looking for an experienced Functional Skills specialist who is passionate about high standards, strong outcomes, and inclusive education. Functional Skills experience: Proven experience delivering high-quality English and Maths Functional Skills Comprehensive Experience assessing exams and conducting Speaking & Listening assessments (Entry 3 Level 2) Experience managing or coordinating exam processes SEN / SEND experience: Experience working with young people with SEN, particularly neurodivergent learners Understanding of EHCPs, individual learner plans, exam and review processes Qualifications & skills: Level 3 Award in Education and Training (or equivalent) GCSE Maths and English (Grade AC / 94) or equivalent Excellent organisational, communication, and time management skills Strong attention to detail and a proactive, self-motivated attitude Ability to obtain Enhanced DBS clearance (Child and Adult workforce) What will your role look like? As Functional Skills Subject Lead, you will take overall responsibility for English, Maths, and Digital Skills across the provision. This is a leadership role with a teaching element, so while you will not carry a full teaching timetable, you will directly teach key Functional Skills cohorts. Leadership & Quality Assurance Oversee baseline assessments and diagnostics for all new learners Monitor learner progress and ensure high-quality, consistent Functional Skills delivery Embed Functional Skills across vocational and foundation pathways Develop schemes of work and maintain individual learner plans with destination-focused SMART targets Support and develop tutors through observations, feedback and training Work closely with the Head of Education, Vocational Lead and Foundation Lead Ensure compliance with awarding body and centre standards alongside the Internal Verifier Assessment & Exams Oversee the full exam booking and administration process Ensure accurate exam entries and documentation Coordinate rooms, invigilators and IV processes Conduct and oversee assessments, including Speaking, Listening and Communication Contribute to exemption recommendations Teaching Plan and deliver high-quality, nationally aligned lessons Teach learners from Entry Level 3 through to Level 2 Differentiate effectively to meet individual needs Promote the embedding of Functional Skills and British Values Provide cover where required Whats next? Its easy! Click APPLY now! We cant wait to hear from you! Green Corridor is committed to safeguarding and promoting the welfare of learners. Pre-employment checks include references and an Enhanced DBS check. We are also proud to be an equal opportunity employer and welcome applications from all backgrounds. TPBN1_UKTJ

Client Services Manager London Heathrow area £38,000 £40,000 DOE Monday to Friday | 08:00 17:00 (1 hour unpaid break) Our client, a well-established logistics business operating within a fast-paced environment, is looking to appoint an experienced Client Services Manager to lead their customer liaison function and strengthen key client relationships. This is a hands-on role focused on client satisfaction, service delivery, and commercial growth, managing a customer-facing team while working closely with senior leadership. The Role As Client Services Manager, you will be responsible for: Managing and developing strong relationships with new and existing clients Leading, coaching, and developing the Customer Liaison team Ensuring all client queries are handled professionally and within agreed timescales Producing client-facing service and sales reports for senior management Analysing customer feedback, identifying trends, and implementing action plans Identifying opportunities to improve service levels and increase engagement Creating and implementing client service strategies that support revenue growth Overseeing the client liaison mailbox and ensuring bookings are secured and processed correctly Collaborating with internal departments to deliver a seamless client experience Delivering client service presentations and workshops where required About You You will ideally have: At least 3 years experience in a logistics / warehousing environment At least 3 years experience in a customer service management or supervisory role Strong communication and stakeholder management skills Excellent problem-solving and decision-making ability Experience producing client reports and working to KPIs Good knowledge of vehicle capacity, load requirements, and courier operations Ability to work calmly under pressure in a fast-paced environment Strong leadership skills with the ability to motivate and develop a team Key Attributes Professional, energetic, and highly organised Detail-focused with strong time-management skills Proactive and solutions-driven Confident working both autonomously and as part of a wider team Able to represent the business professionally in all client interactions TPBN1_UKTJ

Location: West London, W2 Hours: Full-Time; 9:00am - 6:00pm Salary: £36,000 Incentive/Commission: Yes Working Hours: 40 hours p/w (minimum) - Includes working one weekend day (Saturday or Sunday) in place of a weekday (to be discussed); Flexibility required for out-of-hours work Leave: 28 days per annum (incl. Bank Holidays) About Our Client As one of London's most premium fitness companies, you'll have the opportunity to play a pivotal role in the growth, success and expansion of an incredibly dynamic brand, and have a voice in shaping the studio experience. They build with purpose. Their team thrives on structure, ownership, and excellence. They currently have two studio locations in West London with further location openings planned for 2027. Core Values: Thoughtful Excellence • Quality is in our client's DNA; Quality in their coaching, in their environment, and in their member experience. Every detail is designed with purpose. They hold themselves and their work to uncompromising standards, delivering quality consistently, and raising the bar for everyone around them. Community, • Our client provides a space where everybody is welcome, supported and inspired to grow, together! Purpose, • Every action they take is intentional. They focus on what truly matters, creating clarity and momentum in everything they do. Mission Our client is more than a place to train - it's a space designed to support the whole person. Every detail, from coaching to environment, is curated to encourage presence, growth, and connection. They believe that when strength, clarity, and community come together, transformation becomes sustainable and empowering. The Role Our client is seeking a driven, highly organised, and people-focused Studio Manager who will oversee the day-to-day running of the studio and act as a key support to the Founders. This role is ideal for someone who thrives in a fast-paced, premium fitness environment, loves working with people, and takes pride in delivering exceptional client experiences. The ideal candidate is equipped with a background in sales and business operations, has a history of fitness management and has exceptional team leadership capabilities. You will be the heartbeat of the studio ensuring smooth operations, motivating the team, maintaining impeccable standards, and actively contributing to business growth. Key Responsibilities: Lead from the Front on Client Experience: Deliver and model exceptional, high-touch customer service on the studio floor. Drive Revenue and Membership Growth: Own membership sales, upselling (classes, retail, packages), and retention performance. Ensure Flawless Daily Operations: Oversee smooth day-to-day running of the studio, proactively resolving issues before they impact clients. Maintain Premium Brand Standards: Keep the studio pristine, welcoming and consistently aligned with brand expectations. Build and Lead a High-Performing Team: Manage rotas, cover, onboarding and training; Maintain strong morale and a positive studio culture. Own Performance Reporting and Metrics: Track KPIs (sales, retention, utilisation, retail) and present clear weekly business reports. Community and Local Partnerships: Build relationships with local businesses and residents to drive awareness and studio growth. Oversee Studio Systems and Administration: Manage booking systems (e.g. MBO), payroll submissions, staff hours, and HR coordination. Retail and Revenue Optimisation: Manage retail stock, merchandising and presentation to maximise in-studio sales. Collaborate on Marketing and Growth Initiatives: Implement campaigns, generate ideas, and feedback client insights to support growth. What You Will Bring: 2+ years of management experience required, ideally in fitness, wellness or hospitality including overseeing all aspects of sta management. 2+ years' experience of proven sales leadership in the health and fitness industry. Highly organised, self-motivated, and able to manage multiple priorities and meet deadlines with ease. Excellent communication skills (verbal and written) and outstanding client-interfacing skills. Passionate about fitness, health, and the boutique studio environment. Proactive, driven, ambitious, and comfortable taking initiative. A natural leader who enjoys supporting, motivating, and developing others. Flexible and dependable, with the ability to step up when needed. Commercially minded with strong sales instincts. Comfortable working with budgets, payroll, revenue, and forecasting. Knowledge of business processes and functions (finance, HR, procurement, operations, etc.) Apply today with an up-to-date CV and our client will be in touch. TPBN1_UKTJ

Job Title: Deputy Manager Location: Kingston Upon Thames Salary: Up to £27,914 per annum plus bonus Role: Permanent OVERVIEW As a Deputy Manager you will embody the brand and be its advocate inside and outside the business, you will naturally be up for every challenge that comes your way, motivating and developing your team while going that extra mile to make sure the service is as premium as our product. Our client wants managers to reflect the brand itself which is why fun, bright, and friendly personalities always shine. Show us you are proficient at managing a team and delivering exceptional service and prove youve got plenty of ambition, and well reward you with a career youll want to shout about. IDEAL CANDIDATE A confident and natural retail leader who can manage staff performance and support individuals to deliver Previous experience working in a customer service focussed fashion or footwear retail environment is essential A current Supervisor or Assistant Manager/Keyholder who is looking to progress You will be a people person, naturally confident and have a can-do attitude You will be an experienced manager working in a fashion, footwear or accessories retail environment which is focussed on service, people and delivering results Punctual, reliable, and willing to go the extra mile for staff and customers alike, you will thrive on hitting targets and love the satisfaction of working in a service led environment You will be articulate, well presented and be able to demonstrate a strong track record of retail achievements Supporting the store manager in delivering an excellent retail environment THE ROLE AND KEY RESPONSIBILITIES You will lead your retail store team to deliver exceptional customer service, tailoring every aspect of your store to your customer base, anticipating their needs and offering a best in class experience Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork Contribute to ideas that drive positive results in KPIs including sales and service Ensuring service standards in store are constantly being offered in line with the companys core values You will be responsible for in store merchandising, creating window and in store displays that follow company guideline but are targeted towards your local customer Making commercial decisions on stock packages and displays using company reports to drive store sales Monitoring the development of the brand through networking, holding customer events and sharing the feedback with head office Communicating company policy and procedures to all team members in a professional manner OUR CLIENT Since their conception our client has grown as a lifestyle brand going from strength to strength and still opening new stores. Today our client is well known for its high quality, stylish designs and exceptional service levels whilst remaining close to its original roots and brand values. ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at: Web: Facebook:McCarthyRecruitment Twitter:WeAreMcCarthy Linked-In:company/mccarthy-recruitment TPBN1_UKTJ

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone's health journey is unique and personal to them, so we're proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? We are LLW employer, offering annual pay reviews 22 days holiday allowance, plus bank holidays Free GOLD gym membership? Enhanced Maternity and Paternity leave?and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and e ye care vouchers Sustainability Perks - cycle to work and e lectric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Member Manager at Lampton Leisure, you will be responsible for leading the sales and customer service departments, ensuring the department drives new sales,retains existing customers and provides outstanding customer service to all new and existing customers. Key Responsibilities Be accountable for individual and team sales for an assigned centre and achieving a team and individual sales target on a monthly basis. Lead and inspire the sales and customer relations teams with new customers, supporting the right choice of membership for each individual customer and servicing the needs of existing customers, looking at ways to improve retention and ensure they are getting the full use of their member benefits Drive all revenue streams within the centre, including casual, swim school and gym memberships etc. Support the General Manager in the creation, implementation and review of the centre's marketing and sales plan/ tactics in line with the corporate marketing and sales strategy Manage day to day site marketing activity and marketing budget, ensuring the effective and accessible distribution, display, and presentation of all promotional material within the centre and the surrounding areas. Ensure the marketing strategy and implementation is cascading down to all in the team. Support the preparation of annual service plans, financial plans and statistics Prepare reports and key performance indicators for customer service areas, including sales performance and monthly client monitoring Line management of a small team of sales consultants and customer relation advisors. Responsibilities for recruitment, induction, probation review, delivering training, appraisal, development, and performance management of staff, including one-to-ones Maintain activity levels in all areas of telephone contacts on a daily basis, including reactive and proactive calling, follow-up calls, enquiry handling, 7 Day and 30 day calls and calls to previous members Experience and Qualifications Required Proven experience as a Sales Manager, ideally with experience in the leisure industry. Demonstrate a successful track record of managing and enhancing customer relationships and revenue, improving customer feedback, member retentions and motivating a team to achieve the business KPI's every month. Experience in achieving performance targets and leading, motivating and supporting teams to achieve success Good planning and organisational skills with experience in working to deadlines to achieve positive results and achieve performance targets Customer-oriented mindset and experience managing customers' needs Excellent sales and negotiation skills Experience working at pop-up stands / shops and traffic stopping customers Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. TPBN1_UKTJ

General Manager | North Acton, London | Full Time | £50,000–£60,000 per annum DOE Are you a hands-on, people-facing leader ready to shape a vibrant workplace? Do you want to play a central role in building a thriving community for science-led businesses? Our client is a leading provider of innovation hubs, creating remarkable workplaces where science and technology businesses grow. Work at a site owned by Imperial College, one of the world's leading universities — the North Acton site offers: Fully fitted laboratories and offices Shared meeting rooms and event spaces Vibrant social areas for ambitious science-led businesses The site is designed to run seamlessly so members can focus on their work while fostering a strong sense of community. The General Manager will take full operational ownership of the site, ensuring both the building and community operate smoothly. What's in it for you? 25 days of annual leave Pension scheme A beautiful, brand-new workplace A visible, senior role with real autonomy The opportunity to shape and grow a flagship science and innovation hub A supportive central team covering operations, sales, marketing, projects and systems Are you the right person for the job? You will be a hands-on, visible leader, proud of your environment and motivated to deliver an exceptional tenant experience. You enjoy running a busy multi-use building, spotting issues before they arise, and leading a team to deliver seamless operations. You are visible, confident, and take pride in delivering an exceptional tenant experience . You enjoy running a busy multi-use building, spotting issues before they arise, and leading a team to deliver seamless operations. Essential skills & experience: 5+ years' experience in site or operations management (e.g., co-working, multi-occupancy buildings, hospitality, service-led environments) Proven leadership experience: recruitment, rota planning, performance management, and team development Strong organisational skills and attention to detail Excellent written and verbal communication skills Confident with digital systems (bookings, access control, billing, memberships) Commercially aware: experience managing budgets, costs, and operational spend Confident decision-maker, balancing operational detail with strategic priorities Desirable: experience in innovation hubs, science parks, laboratory environments, or community-building/events management What will your role look like? General site leadership: Ensure the building is always clean, safe, operational, and guest-ready Build strong relationships with tenant members and partners Lead, develop, and motivate a multidisciplinary on-site team Manage recruitment, onboarding, rotas, 1:1s, and performance management Operations & systems: Ensure smooth operation of membership, access control, invoicing, and space bookings (via Nexudus) Oversee integrated systems (AV/IT, Wi-Fi, printers, digital signage) Maintain accurate tenant data and licence terms Member experience & relationships: Lead tenant onboarding, inductions, and offboarding Conduct regular member check-ins and act on feedback Host forums, meetings, and community touchpoints to drive satisfaction and retention Sales support: Primary on-site contact for enquiries, tours, and viewings Convert enquiries into memberships in collaboration with the central team Manage sales-to-operations handover and prepare spaces for tours and VIP visits Community & events: Create an engaging, collaborative environment for tenants and the wider innovation community Work with the Community & Events Manager to deliver the events programme Encourage tenant engagement, collaboration, and participation Support partnerships and a thriving innovation ecosystem Safety, compliance & suppliers: Ensure compliance with health & safety and statutory requirements Maintain incident logs, risk assessments, and emergency procedures Manage operational suppliers and monitor service levels Financial oversight: Manage day-to-day site financial performance against budget Ensure accurate billing and cost control Track usage of chargeable spaces and services Continuous improvement: Maintain site SOPs and operational policies Produce monthly operational and performance reports Identify opportunities to improve efficiency, tenant experience, and commercial outcomes Labs & marketing support: Work closely with the Laboratory Manager to ensure smooth lab operations Capture photos and videos of events and daily life on site to support marketing What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR TPBN1_UKTJ

Supports Community Managers to achieve operations and financial goals through overseeing the teams and performing the facilities tasks of a technical services and property maintenance function to both the internal and external parts of buildings, Public Realm and grounds, amenities, and multifamily blocks common areas to meet the Companys requirements for building standards, health and safety, statutory compliance and overall asset functionality. Key Role Responsibilities Acts as a role model at all times by demonstrating the core values Actively seeks interaction and contact with residents to proactively seek to improve service delivery and takes appropriate action to resolve and address service issues. Assigns and ensures completion of work orders generated from resident requests for service within the appropriate time and to the required standards, as well as ensuring the routine upkeep on the properties by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, and safety standards. Monitors the building services maintenance and management regime to ensure the mechanical, electrical and other building services plant and equipment reach their expected life span. Notification of major defects or failure trends to the Community Manager and Estates Manager with recommended actions and costings where appropriate. Works with external stakeholders on a regular basis i.e. local council, project managers, fire services to ensure the property is compliant in all aspects of its works. Works with the Estates Management team to ensure Fabric, Electrical and Mechanical works are correctly specified and technical advice is available and be the point of contact for Capital works handover back to the property. Provides the Estates Management team with monthly reporting of PPM, potential life cycle replacement and contractor performance reviews. Inspects work performed by other maintenance team members to assess workmanship, effectiveness of policies and procedures and develop corrective action plans as needed. Hires, onboards and develops capability of team members in order to meet key performance goals and future succession requirements. Contributes to the development of the annual budget(s) for the properties and is accountable for attainment of related budget goals by analysing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the Community Manager Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. Develops and actions regular planned preventative maintenance (PPM) schedules with the approved supply chain of contractors at the required intervals. Contributes to the selection and management of the PPM Contractors. Monitors reactive, statutory and PPM, works ensuring service level agreements are met, and accurate, up to date records are kept on systems and at the property. Coordinates and monitors minor works contractors and suppliers standards; retains accurate stock records, site operations log, including all relevant RAMS & Permits to work, testing records and conducts annual PAT testing to achieve statutory compliance. Ensures that the Asset Management Plan documentation (Operations and Maintenance Manuals, Health and Safety File and Statutory records) are maintained in an up to date state in each property. Reviews and actions site risk assessments and method statements as required with Community Manager. Checks that there are no Contractors allowed within or on the property without the necessary RAMs, PPE, induction and permit to work notices when appropriate. Carries out the requirements of HASWA and CDM. Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address. Ensures that the appearance and physical aspects of the properties meet established standards through routine quality and safety inspections, and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio. Works with Community Managers to develop a positive culture aligned to our brand pillars; championing consistency and operational excellence in the area of facilities management. Proactive in striving for continuous improvement through feedback About You Good level of general education educated to A/HND Level as a minimum or equivalent with demonstrable written and numerical skills. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives A qualification in electrical/mechanical engineering or plumbing (i.e. NVQ, City Guilds or similar) or the equivalent of an apprentice program or trade school in the building trades. Knowledge in all building repair trades, purchasing procedures and practices, painting and repair procedures. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, chemicals, trip and fall hazards. Continually strives to improve knowledge, skills and abilities to produce the best results. Experience & Skills Building maintenance experience in a Corporate residential environment (i.e. hotel, premium or private residential block) or experience in a related building trades field consisting of repairs, refurbishing, cleaning, heating, and maintenance administration. Previous experience of supervising contractors/suppliers and of working with teams repairing and maintaining premium residential buildings Experience of developing and maintaining risk assessments, managing preventative maintenance systems and the ability to support the Community Manager to meet their obligations to operate a safe building. Exceptional communication skills and the ability to work with impact and influence and comfort with and awareness of the demands of working a customer-facing role. A strong work ethic and ability to work independently and take ownership of a task/project A positive team player with a flexible and adaptable approach to work; including a willingness to work on-call or overtime where required. Strong commercial awareness with aptitude to determine the innovative and cost- effective solutions Desirable A degree or equivalent qualification in a related discipline, e.g. engineering or estates management may be beneficial A knowledge and understanding of change management with the ability to effectively implement it when required IOSH qualified An understanding of HVCA SFG20 maintenance job plans What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site. TPBN1_UKTJ

Lettings Manager Monday to Friday 9am – 6pm – Saturdays and Bank Holidays on a rota basis in busy leasing periods. Southall We are recruiting an experienced Lettings Manager for a fantastic client based in Southall. This is an exciting opportunity to play a key role in driving the rental performance of a high-quality residential development, while delivering an exceptional customer experience and leading a motivated lettings team. The Role As Lettings Manager, you will be responsible for the overall rental performance of the development, maximising profitability while maintaining brand standards and operating within agreed budgets. You will oversee marketing and leasing activity, manage income and expenses, and lead and develop the lettings team to ensure outstanding service is delivered at all times. Key Responsibilities Act as a brand ambassador, providing exceptional service to residents, prospective tenants, contractors and visitors Communicate professionally and courteously with residents and colleagues, both verbally and in writing Support and contribute to resident events to drive community engagement Conduct monthly market surveys and maintain a strong understanding of local competition and market conditions Contribute to a dynamic marketing and leasing strategy, providing insight and feedback to the General Manager Forecast end-of-tenancy dates to minimise voids and maximise re-let opportunities Lead and support the lettings team in conducting property viewings Liaise with external agents to monitor market trends Respond to mystery shopping feedback and coach best practice Ensure all enquiries are logged, managed promptly and referral programmes actively promoted Oversee the referencing process, ensuring compliance with company standards and GDPR regulations Manage applicant communication from application through to move-in, including contracts and deposit registration Ensure timely rent collection and manage the arrears process Negotiate tenancy renewals in line with targets and serve statutory notices where required Maintain knowledge of local council and HMO regulations, ensuring full compliance and licence management Use property management systems to record transactions and produce operational reports Support, train and mentor new team members Share best practice, contribute to process improvements and support a positive team culture aligned with company values About You Proven experience in residential property lettings, ideally within Build to Rent, student accommodation or serviced apartments A strong track record of achieving and exceeding sales and lettings targets Excellent customer service skills with strong attention to detail Experience of leading, coaching and developing team members Confident, professional and highly organised, with the ability to manage multiple priorities TPBN1_UKTJ

Sales Specialist (B2B Technical Solutions) Towercraft UK Ltd London, UK Full-time | Permanent | Immediate start About the Role Towercraft UK Ltd is seeking an experienced Sales Specialist to support the commercial growth of our robotic faade cleaning and building-maintenance solutions across the UK. This role is focused on B2B consultative sales , working closely with building owners, facilities management companies, consultants, and main contractors. You will be responsible for developing new business opportunities, managing the sales pipeline, and supporting technical demonstrations and proposals in collaboration with our operations and engineering teams. This is a field-based role , involving client meetings, site visits, and occasional travel across the UK. Key Responsibilities Identify and develop new B2B sales opportunities for Towercrafts robotic faade cleaning and maintenance systems Build and manage relationships with FM companies, property managers, developers, consultants, and contractors Conduct client meetings, site visits, and technical briefings to understand project requirements Prepare and follow up on commercial proposals, quotations, and tenders Coordinate live demonstrations and pilot projects with operations and technical teams Maintain accurate sales activity and pipeline tracking using CRM tools Support contract negotiations and assist with closing sales Monitor market trends, competitor activity, and client feedback Represent Towercraft professionally at meetings, demonstrations, and industry events Contribute to sales strategy development and continuous improvement initiatives Qualifications & Skills Degree in Business, Marketing, Engineering, or a related field (preferred) Minimum 5 years experience in B2B sales, preferably within: Facilities Management Building services Construction or property sector Industrial or technical solutions Strong consultative selling and negotiation skills Ability to understand and communicate technical solutions clearly Experience managing long sales cycles and multi-stakeholder decision processes Confident in preparing proposals, presentations, and commercial documentation CRM experience and structured reporting habits Excellent communication and relationship-building skills Willingness to travel across the UK for client meetings and site visits Full UK driving licence (preferred) Right to work in the UK What We Offer Competitive salary + performance-based commission Structured onboarding and technical training via Towercraft Academy Opportunity to work with cutting-edge robotic and sustainable technologies Clear career progression within a fast-growing international company Supportive, professional, and safety-driven team culture About Towercraft Towercraft UK Ltd develops and operates robotic faade cleaning and external building-maintenance systems for high-rise and complex structures across the UK, the Middle East, and Europe. Our mission is to transform faade maintenance by making it safer, smarter, and more sustainable through innovation and advanced engineering. Job Details Job Type: Full-time | Permanent Location: London, UK (with nationwide field assignments) Schedule: Monday to Friday (occasional weekends as required) Salary: Competitive, based on experience + commission TPBN1_UKTJ

The Football Association and Wembley Group are looking for an experienced Ticketing Operations Lead to take ownership of our ticketing strategy and deliver an outstanding service for our events. This is a senior operational role, leading a team of Ticketing Operations Managers to ensure every ticket sold contributes to a smooth, secure and exceptional experience for our Event Owners, members and visitors. With over 50 major events expected this year, particularly between May and September, the role will involve regular evening and weekend work, making flexibility essential. What the role involves: You will be responsible for delivering the Group's ticketing strategy and making sure that our processes are robust, auditable and consistently high performing. You will lead and develop a team, providing coaching, feedback and opportunities to ensure they reach their full potential. You will manage ticketing for a wide range of events, from major matches to smaller stadium events, including planning, sales, fulfilment and post-event reconciliation. You will oversee budgets and forecasts, provide accurate reporting and work with colleagues to make sure all ticketing operations are safe, secure and deliver the very best customer experience. You will also play a key role in succession planning, team development and continuous improvement, ensuring the department is recognised as delivering a 'Best Venue' service. What we are looking for: Significant experience managing venue or event ticketing operations Expertise with venue ticketing systems, ideally including AV Experience in event ticketing planning and venue manifest management Strong skills in Microsoft Office and day-to-day budget management Experience managing and developing teams A flexible approach to working hours, including evenings and weekends Experience of high-end club membership schemes Knowledge of football club ticketing operations and stadium music events What's in it for you? We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave ( based on a full-time, permanent contract. ) A hybrid working model which offers greater flexibility. Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. TPBN1_UKTJ

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