Financial analysis jobs in United Kingdom

Payroll Officer - JKS Head Office Salary - up to £45,000 per annum Schedule - Full Time Experience - Previous experience as a Payroll Officer/ Assistant within Hospitality JKS Restaurants are seeking a Payroll Officer to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Payroll Officer looking for a new role in an award winning, critically acclaimed group. The Role Reporting to the Financial Controller, the Payroll Officer will be responsible for overseeing all aspects of payroll processing, ensuring accuracy, compliance, and efficiency so every employee gets paid correctly and in a timely manner. This role requires strong analytical skills, a deep understanding of payroll principles, and exceptional attention to detail. The ideal candidate will have a strong background in payroll administration, hospitality experience and excellent communication skills. Key Responsibilities: Payroll Processing Execute end-to-end monthly payroll processing. Ensure all payroll changes in salaries and tronc are up to date. Prepare and analyse tronc notes and spreadsheets. Assist with end of payroll reporting. Process court orders and make corresponding deductions. Ensure accurate recording and management of holidays and absences. Reporting and Analysis Ensure rotas are completed on a weekly basis and help prepare weekly staff costs reports. Reconcile monthly payroll to weekly rotas, providing analysis behind the variances to the Finance Team for monthly management reporting. Report to management on payroll issues and changes. Prepare and maintain monthly tronc reports. Liaise with HR and Operations teams regarding any ad hoc payroll changes and deductions. Ensure accurate generation of reports such as P60s, P45s, etc. Audit and Reconciliation Work with the Financial Controller to first design and implement, then conduct regular internal audits to ensure accuracy in payroll records. Reconcile discrepancies and collaborate with relevant departments to resolve issues promptly. Compliance Management Ensure statutory payments are processed correctly and compliance with all payroll tax regulations. Stay up-to-date on UK payroll and tax law changes. Help implement the new tronc legislation policy and assist with monthly reports and queries from employees. Assist with preparation of P11Ds. Assist with ONS surveys and HMRC queries. Maintain compliance with National Minimum Wage Legislation. Maintain records to comply with auditors and government legislation. Communication and Support Serve as the key point of contact for payroll-related queries from employees. Offer managers guidance and assistance in understanding payroll policies and procedures. Administer S4 and Paycircle HR and Payroll systems. Liaise with external providers to maintain positive relationships The ideal candidate will have: Proven experience as Payroll Officer/ Assistant or similar role in hospitality. In-depth knowledge of payroll processes, regulations and compliance standards. Essential understanding of HR policies and processes related to Payroll. Great attention to detail and able to maintain high level of accuracy in their work. Strong analytical and problem-solving skills. Proven ability to work in a fast-paced environment. Proficient Excel skills. Excellent communication and interpersonal skills with the ability to collaborate effectively across departments. High level of integrity and ability to handle confidential information with discretion

The Role Digital Marketing Executive Step into the world of elite sports hospitality with Corinthian Sports, the UK’s leading provider of luxury experiences at iconic events such as Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. From bespoke hospitality packages to our renowned Pegasus Lounge, we create unforgettable moments for clients across the UK and overseas. Now, we’re looking for a dynamic Travel Manager to lead our travel services and elevate the journey for our clients. ** The Role** As a Digital Marketing Executive, you’ll be based in our London office, working closely with a small but agile marketing team and reporting directly to the Head of Digital Marketing. You'll lead the charge on email campaigns, segmentation strategy, SEO content, and digital asset creation. With a strong grasp of analytics, you'll continuously optimise performance and drive measurable results across digital channels. ** What You’ll Do** · Own and execute weekly email marketing campaigns and automated customer journeys. · Manage and segment the customer database using Mailchimp and Salesforce CRM. Create engaging and SEO-optimised content for the website via WordPress. · Analyse campaign performance and provide actionable insights for improvement. · Coordinate with fellow marketers to ensure campaigns are aligned across all channels. · Conduct regular competitor and market analysis to inform strategy. · Design and build landing pages, digital assets, and sales collateral using Adobe Creative Suite and Canva. · Maintain brand consistency across all marketing materials and communications. · Support the Operations team by creating on-site event media including posters, banners, and promotional materials. · Implement A/B testing and optimise landing pages for performance. ** What You’ll Bring** · Minimum 3 years’ experience in a digital marketing role. · Strong knowledge of Mailchimp, Salesforce CRM, Google Analytics, WordPress, Adobe Creative Suite, and Canva. · Solid understanding of SEO techniques for content creation. · Proven ability to manage multi-channel campaigns with a data-led approach. · Creative flair with attention to brand detail and messaging. · Experience with A/B testing and landing page optimisation. ** Perks & Benefits** At Corinthian, we believe in rewarding performance and supporting your wellbeing. Here’s what you can expect: · 23 days annual leave (excl. Bank Holidays), increasing by 1 day each year up to 26 days. · Career advancement opportunities and internal progression based on performance · Bupa Health and Dental Insurance (post-probation) · Life insurance (post-probation) · Cycle to work Scheme (post-probation) · Perkbox membership with access to discounts, wellness tools & perks (post-probation) · Milestone Service Reward Programme, up to £500 · Refer-a-friend scheme with generous financial incentives · Pension scheme · £50 per head for end of month social At Corinthian Sports, we are committed to building an inclusive, diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process. Ready to be part of something exceptional? Apply now and help us redefine premium sports hospitality. ** Recruitment Privacy Notice:** We take your privacy seriously. Any personal data you provide during the recruitment process will be handled in accordance with UK data protection laws, including the UK GDPR. Your information will only be used for recruitment purposes and will be stored securely. We won’t share your data with third parties without your consent, and it will be retained only as long as necessary. For more details, please see our full Privacy Policy.

Salary: £34,000 – £40,000 Contract length: Permanent The London Irish Centre is seeking to appoint a Finance Manager. This is an exciting opportunity to play a key role in the Finance team, broadening your experience in Charity accounting, management accounts, grants reporting and commercial accounting, as well as overseeing Accounts Payable and Accounts Receivable. This role is unusually varied and broad with the opportunity to develop further. You will be a part or fully qualified accountant with exceptional Excel, Systems and Accounting experience. You will be a self-starter, with a high level of initiative and problem-solving skills and you thrive in a very varied financial environment. Additionally, you will also be incredibly well organised, a very fast learner with great analytical and mathematical skills who is also comfortable dealing with lots of stakeholders across the organisation, internally and externally. Please note that this is primarily an on-site role with occasional evening working and a degree of flexibility will be required as you will be supporting services and events that are delivered onsite in Camden NW1. HOW TO APPLY The details in the job description and person specification should be addressed in a one-page cover letter. Upload your CV and cover letter. Please also ensure that you answer ALL of the questions as part of the application process. Please note that the final question is a multiple choice selection – please select ALL of the options that are relevant to you. Closing date: 9am, Tuesday, 22 April 2025 (applications will be reviewed on a rolling basis and will be actively interviewing before this date. We reserve the right to close applications before this date) ***We respectfully request no contact from recruitment agencies*** INTERVIEW AND SELECTION PROCESS Round 1 will be a short online test and informal discussion via Teams lasting around 20 minutes. Round 2 will be an exercise and interview which will take place at The London Irish Centre, 50-52 Camden Square, Camden, London NW1 9XB. The exercise will allow you to showcase your excel skills, financial knowledge/experience and technical ability. JOB DETAILS AND DESCRIPTION Job Title:Finance Manager Reporting to:CFO Responsible for:Finance Assistant Salary:£34,000 – £40,000 per annum Office location:Camden Square, NW1Days:5 days (flexibility required) Contract type:Permanent JOB PURPOSE The Finance Manager has an essential role to play in both helping to make the London Irish Centre a great place to work and volunteer as well as supporting LIC’s services to deliver on their ambitions. This is a key role within the Finance team with a varied brief to deliver financial services across the organisation. About You You are a results-driven finance professional with a strong background in accounting, Excel, and financial systems, bringing a high level of expertise to the role. You are highly organised and adept at managing multiple priorities, ensuring deadlines are consistently met without compromising quality. With excellent interpersonal and communication skills, you are comfortable engaging with stakeholders at all levels, translating complex financial data into clear insights for diverse audiences across the organisation. You thrive in a fast-paced environment, demonstrating the ability to balance strategic thinking with hands-on execution, while fostering a collaborative and supportive team atmosphere. RESPONSIBILITIES AND DUTIES - Transactional Accounting Take ownership of and oversee the entire Accounts Payable and Accounts Receivable processes – from processing invoices to payment run or credit control Accounting for other income and expenditure, such as donations, ticket sales, bar income, and expense claims Payroll / administration Maintain accurate financial records - Reporting Managing cash, banking, credit cards, bank reconciliation, cashflow and assisting with treasury management Prepare month-end and management accounts. Monitoring budget performance, identifying and investigating variances Reconciliation and analysis of financial and non-financial data Balance sheet reconciliation Reporting on various Grants - Finance Business Partnering Assist in the development of annual budgets and financial plans. Liaising with other teams/departments across the charity and providing financial support, assistance and training. Working with various systems and databases (such as ticketing, booking, donations and case management software) - Compliance Prepare and file VAT Returns (Partial exemption) Ensure compliance with financial regulations, company policies, and audit requirements. Prepare documentation for audits and liaise with auditors to ensure accurate reporting - Other tasks and duties Any other tasks and duties at the direction of the line manager. This job description is a guide to the nature of the work required of the postholder. It is not wholly comprehensive or restrictive and may be reviewed as required. Employee Benefits Enhanced annual leave – 26 days plus bank holidays (increase to 27days after 5 years of service pro rata). Enhanced sick pay – 4 weeks of contractual hours on full pay after completion of probationary period pro-rata* Enhanced maternity and adoption leave pay* Cycle to Work Scheme* Tech Scheme* Eyesight tests and contribution to corrective glasses* Jury Duty leave pay* Employee Assistance Programme. Complimentary tickets to select events. 50% discount on LIC education courses (subject to availability). 20% discount at the LIC shop and 10% discount at the LIC bar. Mindfulness app membership* *Only available to staff on contracts of a minimum of 12 months LONDON IRISH CENTRE – OUR SIX CORE VALUES At the London Irish Centre we strive to be: Welcoming Compassionate Inclusive Creative Community-centred Sustainable The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.

Overview - Main purpose of the job: Under the overall supervision of Deputy Commandant the incumbent will facilitate an efficient and effective financial control, budgeting and treasury; payroll; human resources management and administration at the Centre. What You Will Do: Main duties and responsibilities: Under the overall supervision of Deputy Commandant the incumbent will facilitate an efficient and effective financial control, budgeting and treasury; payroll; human resources management and administration at the Centre. 1. Accounting and Financial Management 2. • Ensure accuracy and completeness of accounting entries in the accounting system and posting of journals. Updates general ledger accounts and subsidiary ledgers to 3. supporting schedules Prepare monthly and quarterly management accounts for the Secretariat and supporting reconciliations. 4. • Compile statutory annual financial statements for the Secretariat and liaise with auditors/attend to their queries Implement appropriate internal controls around financial 5. accounting and reporting. 6. • Extract report of actual spend per activity and prepare variance analysis reports Enforce appropriate measures to limit the amount of physical cash handling such as direct bank transfer payment. 7. Human Resources and Administration 8. • To facilitate recruitment of staff and provide human resources support in line with applicable Human Resources Policies To manage assets and provide administrative support to the Centre in line with Administration Policies. 9. • To supervise and review performance of accounting finance and administration personnel at the Centre and recommended training and development plans to enhance efficient Required Qualifications, Skills and Competences • A professional accounting qualification and a member of an internationally recognized accounting body (such as CPA, CA, FCCA, CIMA, ICAEW, ICAS, FCPA Expert Comparable or equivalent). Experience • 3-10 years of relevant experience, preferably with a public organization working on public sector financial management. • Sound experience in preparing statutory accounts and facilitation of audits (external and internal audits). • Sound experience in budget management; human resources and administration; and procurement. • Good knowledge, understanding and hands-on application of International Public Sector Accounting Standards (IPSAS) and International Standards on Auditing is a requirement Superior written and verbal communication skills.

Location: Wembley, London Job Type: 6-month contract with potential to go permanent - full or part time Salary: Competitive, based on experience We are seeking a highly analytical, creative and commercial Amazon Specialist to lead the researching, sourcing and pricing for our private-label products on Amazon. The ideal candidate will have around two-years’ experience in researching and proposing product ideas for Amazon platform based on commercial analysis and using tools such as Helium. Experience in managing suppliers and overseeing product/brand lifecycle is a huge plus. This is an exciting, new role and critical to helping TDUK bring quality, in-demand products to market to build profitable and credible brands and achieve our growth ambitions. KEY RESPONSIBILITIES Product Research & Sourcing: - Conduct in-depth market research to identify trending and profitable products for private labelling across multiple product categories including but not limited to Home, Garden, Wellbeing, Health and more. - Well versed in using Helium to analyse and test product ideas to put together the product ranges to create high performing, premium brands. - Work collaboratively with agencies and Ecommerce teams to understand performance of existing products to help inform supply, product ideas and new/different ranges. - Evaluate manufacturers and suppliers including their product ranges, materials, pricing etc. - Helping to negotiate pricing, MOQs (Minimum Order Quantities), lead times, and payment terms with suppliers to optimize cost-effectiveness and quality Pricing & Profitability Analysis: - Develop and implement a competitive pricing strategy based on market trends, competitor pricing, and consumer demand. - Create budget and cost analysis to ensure healthy profit margins taking into account product price, campaign advertising costs and competition in the market. - Report on performance against forecast to understand success of individual products, product ranges and the brand as a whole. Buying & Procurement: - Maintain robust supplier networks including nurturing strong relationships to ensure consistent quality and timely delivery. - Work with third-party logistics providers to coordinate product shipments and inventory management. - Ensure compliance with Amazon FBA policies, safety regulations, and retail requirements. Amazon & Retail Strategy: - Collaborate closely with agencies and ecommerce specialists to optimize product listings with high-converting copy, images, and A+ content. - Ensure all products meet the requirements for Amazon FBA, Seller Central, and third-party retail channels. SKILLS & EXPERIENCE Essential - Minimum 1 year experience in Amazon FBA private labeling. - Strong analytical skills with expertise in market research tools (e.g., Helium 10, Jungle Scout, Keepa, or DataDive). - Knowledge of pricing models, competitor analysis, and margin optimization - Proficiency in Excel, Google Sheets, or financial modeling tools. - Self-motivated, detail-oriented, and able to work independently in a fast-paced environment Desirable - Familiarity with Amazon Seller Central, FBA logistics, and compliance regulations. - Supplier relationship management skills - Developing and building brands across multiple product categories - Experience with retail distribution and wholesale buying is a plus ________________________________________ Why Join Us? - Be part of an exciting and fast-growing private-label brand. - Opportunity to drive results and lead in an ambitious environment. - Potential to go permanent and build your own team. - Influence the direction of the company – not be a cog in the system. - Performance-based bonuses.

Purpose of the Role: To manage financial records, audits, tax filings, and financial planning, ensuring compliance with UK accounting regulations and international standards. This role will involve enhancing financial controls and supporting strategic financial planning. About Us: Specialists in providing Business IT Solutions and Project Management Techniques to Public Healthcare Sector At INFORMATION Services Solutions Ltd, we are dedicated to delivering top-notch Business IT Solutions and Project Management Techniques to the Public Healthcare Sector. With years of experience and a team of highly skilled professionals, we provide innovative and customized solutions to help our clients in the public health domain optimize their operations and improve patient outcomes. Person Specification Education and Qualifications: ● ACCA / FCCA / ICAEW / CIMA / ICAP qualified (or equivalent). ● BSc (Hons) in Applied Accounting or a related field is preferred. ● Additional professional certifications such as CPA, CFA, or DipIFR are advantageous but optional. Experience: ● Proven experience in financial management, accounting, and auditing. ● Strong understanding of UK tax laws, financial regulations, and IFRS/GAAP standards. ● Experience with financial reporting, risk assessment, and budget forecasting. ● Familiarity with accounting software such as Sage, Xero, QuickBooks, and SAP. ● Ability to conduct financial analysis and create detailed financial reports. Skills: ● Strong analytical skills with attention to detail. ● Excellent problem-solving abilities and decision-making skills. ● Proficiency in Microsoft Excel, financial modelling, and accounting software. ● Ability to work independently and as part of a team. ● Excellent verbal and written communication skills. ● Ability to manage multiple projects and meet deadlines effectively. Additional Requirements: ● Stay up-to-date with UK accounting regulations, tax laws, and financial trends. ● Willingness to attend training sessions and professional development courses. ● Flexibility with work hours, including occasional weekend work and travel if required. Cultural Fit: ● Alignment with the company's values of transparency, integrity, and excellence. ● Passion for accounting and financial management with a commitment to delivering high-quality services. ● Ability to adapt to new challenges and regulatory changes. ** Key Responsibilities:** Financial Strategy and Compliance: ● Prepare and maintain accurate financial statements, balance sheets, and cash flow reports. ● Ensure compliance with UK tax regulations, HMRC filings, and IFRS. ● Assist in budget planning, cost control, and financial forecasting. ● Conduct risk assessments and financial audits to ensure regulatory adherence. Financial Management and Reporting: ● Oversee payroll processing, VAT returns, and corporation tax calculations. ● Prepare monthly, quarterly, and annual financial reports for management. ● Analyze financial data to provide insights for business decision-making. ● Manage accounts payable, receivables, and reconciliations. Client and Stakeholder Management: ● Work closely with external auditors, tax consultants, and financial institutions. ● Liaise with clients to provide financial advice and business consultancy. ● Support SMEs and healthcare organizations in financial planning and risk mitigation. System and Process Improvement: ● Implement automated financial reporting systems for efficiency. ● Recommend process improvements to enhance financial accuracy and compliance. ● Ensure proper internal controls are in place to mitigate financial risks. ** Benefits:** ● Competitive salary package. ● Opportunities for professional development and career growth. ● Sponsorship available for eligible overseas candidates. How to Apply: To apply for the Chartered & Certified Accountant position, please send your resume and a cover letter outlining your relevant experience and why you're a perfect fit for purpose. Information Services Solutions Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Overseas candidates are also encouraged to apply.

The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.

We have major contracts to manage overall Accounting and Bookkeeping systems for numerous clients with multiple sites in the UK. Financial Administrators will manage day to day accounting, carry out record keeping, upload data to accountancy software and prepare reports. Account management and financial planning will remain with clients and our chartered accountants. Accounts reconciliation and analysis / Maintaining Financial Reporting Calendar / Dispute Resolution / Supplier and Customer Invoicing and Payroll admin will be the main day to day duties. Full training and supervision by senior management.

L&C Consultant Limited is a leading financial services provider committed to delivering tailored solutions and expert guidance to help clients achieve their financial goals. We are seeking a highly motivated Account Manager (Public Relations) to join our team and play a key role in managing our public relations and advertising initiatives. Key Responsibilities: Develop and execute strategic public relations and advertising campaigns to enhance brand visibility and engagement. Collaborate with clients, internal teams, and external agencies to define campaign objectives, timelines, and budgets. Oversee advertising operations across multiple platforms, ensuring campaigns align with business goals and client expectations. Analyze and interpret market data, campaign performance metrics, and customer insights to optimize PR strategies. Provide expert advice on marketing and advertising techniques for new and existing financial services. Requirements: Proven experience in public relations, advertising, or account management. Strong communication and interpersonal skills with the ability to build lasting client relationships. Excellent project management skills, with the ability to handle multiple campaigns simultaneously. Data-driven mindset with proficiency in campaign analysis and reporting. Knowledge of financial services and industry trends is a plus. If you are a results-driven professional with a passion for public relations and advertising, we would love to hear from you!

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.