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The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Overview: We are seeking a proactive, organised, and strong communicator to support the General Manager in overseeing the effective management of our restaurant. As AGM, you’ll play a key role in driving profitability, staff development, and maintaining a high standard of service. Key Responsibilities: • Support recruitment, onboarding, and team training. • Oversee restaurant maintenance and cleanliness. • Assist in financial performance analysis and implementing strategies for profitability. • Help manage staff, events, and schedules. • Contribute to quality control, customer feedback, and discipline enforcement. • Support BOH/FOH operations and reservations management. Benefits: • Complimentary meals and drinks during shifts. • Travel expenses covered for branch transfers. • Comprehensive training and development plan. • Quarterly bonus scheme (up to 25%). Reporting To: General Manager.
The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.
Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.
an exciting opportunity to work within a luxury multi-brand fashion boutique with stores in both London and Paris. We are seeking to recruit an office manager to work 3 days a week starting March 2025, who will be based at our head office within our ladies boutique in Connaught St , London W2 2AY. The successful candidate will be driven, energetic, and enthusiastic, with excellent communication skills and the desire to assist the company's growth. Key skills and responsibilities will include: Management of the buying process. generating buy sheets, managing the buying timeline, liaising with suppliers Strong understanding of range plans with detailed knowledge of the product. Ownership of the internal retail stock management system. To include booking in stock, setting up new suppliers , stock transfers. Weekly financial reports , generating stock takes Overseeing the day to day running of the office Supporting with online orders Support the shop floor Previous office managerial experience within a retail environment Commercially aware with strong communication skills Ability to organise and prioritise workload to meet deadlines Excellent attention to detail Ability to organise and prioritise workload to meet deadlines Excellent attention to detail Ability to multi-task and prioritise in a fast-paced environment Confidence , enthusiasm , and positivity Competitive salary and package on application
General Manager Job Description Company Overview: Steakhouse, originally established in the vibrant community of Hackney, is renowned for its commitment to live fire cooking, which brings a unique depth of flavor to its carefully curated menu. This cooking technique is one of unique STEAKHOUSE signature attractions, setting it apart in the competitive London restaurant scene. The steakhouse is celebrated not only for its innovative approach but also for its small, focused menu that emphasizes the freshness and quality of its offerings. Our steakhouse has successfully carved a niche as a premier destination for steak enthusiasts, garnering a loyal following and critical acclaim, making it a standout small establishment. As part of its ambitious growth strategy, our Steakhouse is set to expand its operations to Canary Wharf, marking a significant milestone in its journey. This move is designed to cater to a broader audience, bringing distinctive dishes and unique dining experience to one of London’s most dynamic upcoming leisure and dining destinations. The expansion into Canary Wharf represents a pivotal step forward, promising to introduce our Steakhouse to a new clientele while continuing to uphold the high standards that have defined its success in Hackney. Key Responsibilities: Overall Operational Oversight: Manage both front of house and back of house operations, ensuring seamless integration and efficiency across the restaurant. Budgetary and Cost Management: Actively contributes to budgetary meetings, offering insights and strategies to manage costs effectively. Works collaboratively with the management team to implement cost-saving measures without compromising service quality. Comprehensive Staff Management: Manages the scheduling for all restaurant staff, ensuring optimal staffing for both front of house and back of house. Directly manages the rota for back of house staff, coordinating kitchen operations to ensure efficiency during all service periods. Enhanced Quality Control: Oversees the quality and safety of all food items served at the restaurant. Supervises ingredient selection and kitchen hygiene practices to meet health and safety standards. Operational Collaboration: Ensures that kitchen operations are fully aligned with front of house activities, fostering a collaborative environment between all staff. Acts as the point of contact for both areas, resolving any operational conflicts and ensuring a smooth service delivery. Culinary Oversight and Reporting: Plays a key role in culinary decision-making processes, providing input and guidance on menu selections and kitchen practices. Reports directly to the owner about kitchen performance, needs, and any significant operational issues or achievements. Facilitates communication between the kitchen team and the restaurant management to ensure all parties are informed of operational statuses and strategies. Job Requirements and Prerequisites: Educational Background: Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred but not essential. Experience: Minimum of 3 to 5 years of management experience in a high-volume restaurant or hospitality environment. Proven experience in managing a large team in a fine dining or upscale casual dining setting. Previous experience with budget management, cost control, and financial reporting. Certifications: Food Safety Certification is required. Additional certifications related to hospitality management would be advantageous but not essential. Skills and Competencies: Strong leadership skills with the ability to motivate and manage a diverse team. Excellent organizational and time-management abilities. Proficient in conflict resolution, with a strong focus on customer service. Capable of making quick decisions under pressure. Exceptional communication skills, both verbal and written. Competency in using restaurant management software and systems for scheduling, inventory, and POS operations. Personal Attributes: High level of professionalism and dedication to operational excellence. Passionate about food quality and customer satisfaction. Ability to work flexible hours, including nights, weekends, and holidays as required by the restaurant's operational needs.
The General Manager is responsible for all aspects of the business, ensuring the profitability, quality and operation of the business in all its aspects. Reporting directly to the Owner / Director of the business this is a position which requires ‘owner-operator’ mentality where ownership of the business is essential, and accountability is part of the role. Looking for a strong partner to join my team of creative hedonists and food lovers! My name is Roxane and I have 10 years experience in opening, managing and selling restaurants. I have successfully launched ventures in Ukraine, Portugal, France and now it is time to settle in the UK (London precisely!). I am focused on quality, not quantity, and am looking forward to launching a new coffee & brunch space in London with a vision of expansion both locally (London) and Internationally (USA). The concept will include food, art and music, combining the best from each of these worlds. The idea will be turning around quality products, minimalistic approach, aesthetics and science of food (how food affects our body, mind and mood). I am looking for a strong General Manager to join me in this adventure, and to become partners with equity shares (the amount of shares will be discussed personally). Areas of responsibility (not conclusive): HR: - To take full responsibility for hiring, onboarding and the induction of new employees. - Ensure all staff are trained to standard of operation and continuously being developed. - Create a safe, comfortable and inspiring working environment for all employees. - Ensure all employee needs are met (meals, uniforms, tools for work and safety at work) - Keep an ‘open door’ policy and actively create an environment for employee feedback, resolving any issues quickly and effectively. - Dealing with any disciplinary issues, quickly, effectively and according to current employee law standards. - Actively seek to develop team and individuals, creating opportunities to grow. Financial: - Partake and contribute to setting budgets and ensuring they are being met. - Full responsibility and accountability for Profit & Loss accounts. - Implement and control financial control systems such as: purchasing, inventory, labor cost and wastage management. - Ensure all book-keeping is up to date, such as banking, invoices, purchases and cash-flow management. - Plan and execute Marketing strategies in liaison with Owner/ Director to promote brand and increase business. Operational: - Ensure all maintenance is kept up on equipment, repair and building is always in good keep. - Ensure Health & Safety standards are legally compliant and in place - Ensure Fire safety is implemented (including regular testing of equipment and fire drills) according to current laws. - Ensure HACCP is implemented and being followed by all, and training is kept relevant and up to date. - Implement SOP’s and service standards and ensure quality controls are always in place and adhered to. I invite you to join a team of dreamers and doers, a team of hedonists, music and art lovers to create something new, creative and meaningful! If you are lacking some qualifications from the job description, but you feel like my message finds a strong response in your gut - please, still apply! I am looking forward to meeting my future partners and to building a strong team of like-minded people! Competitive salary plus business shares and bonus. Department: F&B Management About you - HND or Degree in Hospitality Management or similar relevant. OR 3-5 years’ experience in a similar role. - Proven leadership experience, leading and getting the best out of the team. - Experience with pre-openings an advantage (however not essential) - Experience with managing Profit & Loss account to full accountability. - Experience with brand standards, managing a branded venue preferential. - Impeccable presentation and communication essential, as is Excellent English to business level (other languages welcome). - Previous experience with marketing activities, or promotion of venues advantageous. If you are: - a positive thinker and generally a positive person - have active life position (looking for a way to solve the problem even if it seems challenging) - ambitious to develop both personally and professionally - love people and serving them - have a desire to make this world a better place then we have something in common! On top of your CV and experience, please, do write a bit about your personality and motivation: why do you want to join this new venture and what excites you the most. Please, also add what you think are your strong and weak points both professionally and personally. Language required: English. The company Hosco Talent Search is a division of Hospitality Connection (Hosco). Hosco Talent Search provides hospitality employers with a distinctive and highly efficient placement service for young talents in the industry. With a team composed of recruitment experts, hosco assists companies in the recruitment efforts of both interns, graduates and alumni.
Oversee the daily operations of the dessert shop, ensuring efficiency, seamless workflow, and a welcoming customer experience. Supervise staff by scheduling shifts, delegating tasks, and providing training in customer service, hygiene protocols, and teamwork to maintain high service standards. Monitor stock levels of dessert ingredients and supplies, ensuring proper storage and handling to prevent wastage and contamination while placing timely orders. Maintain hygiene and food safety standards, ensuring full compliance with health regulations and best practices in ingredient management and food handling. Manage cash handling, tills, and financial reporting, ensuring all transactions are accurate while monitoring overall shop revenue and expenses. Implement promotional strategies and upselling techniques to boost sales while enhancing customer satisfaction and loyalty. Essential Skills: Leadership: Ability to lead and motivate a team effectively. Organizational Skills: Efficiently manage multiple tasks and maintain a well-ordered environment. Problem-Solving: Quickly address operational challenges and implement effective solutions. Customer Service: Provide exceptional service to enhance customer experience and loyalty. Business Acumen: Understand financial aspects, including budgeting and cost management.
At Naana we are dedicated to promoting holistic well-being through a range of health and beauty services. Our studio offers a serene environment where clients can rejuvenate their bodies and minds. We are now seeking a skilled and certified Supervisor - Health + Beauty to lead our dynamic team and assist in running the business, including administrative duties. Job Description: We are looking for a motivated and experienced individual to oversee the daily operations of our Health and Beauty department. As a supervisor, you will not only manage our team of Massage Therapists and wellness professionals but also assist with the administrative tasks necessary to keep the studio running smoothly. The ideal candidate will have a strong background in health and beauty services, leadership skills, and a passion for holistic care, combined with business management expertise. Responsibilities: • Supervise and support a team of massage therapists and beauty professionals. • Ensure the highest standards of customer service and client satisfaction. • Oversee scheduling, training, and performance evaluations of staff. • Manage daily administrative tasks, including appointment scheduling, client records, and inventory management. • Maintain cleanliness, organization, and compliance with health and safety regulations. • Develop and implement strategies to promote services and increase client retention. • Stay updated on industry trends and introduce new techniques and treatments as appropriate. • Handle client feedback and resolve any concerns in a professional manner. • Collaborate with management to meet business goals and drive the studio’s success. • Assist with budgeting, financial reporting, and other business operations as needed. Qualifications: • Certified Massage Therapist or certified beauty professional with a valid license (as required by local regulations) is a must. • Proven experience in the health and beauty industry, preferably in a supervisory role. • Strong leadership, communication, and organizational skills. • Experience with administrative tasks such as scheduling, client management, and inventory control. • Knowledge of various massage techniques and beauty treatments. • Commitment to providing a high-quality, client-focused experience. • Ability to inspire and motivate a team in a fast-paced environment. • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive salary with benefits and performance-based bonuses. • Opportunities for professional development and advanced training. • A supportive, nurturing work environment focused on well-being. • Discounts on studio services and products. • Flexible scheduling to promote a healthy work-life balance. If you are a certified professional with both health and beauty expertise and administrative skills, we invite you to apply and join our team. Help us create a space where clients feel valued, relaxed, and revitalized while contributing to the successful operation of the business!
Job Summary: An Accounts Administrator is responsible for overseeing and managing financial transactions, records, and reporting processes within an organization. They ensure the smooth operation of the accounting department by handling invoices, reconciling financial statements, and ensuring compliance with financial regulations. Key Responsibilities: Financial Record Management: Maintain and update accurate financial records, ensuring proper documentation for audits and compliance. Accounts Payable & Receivable: Process invoices, track outstanding payments, and manage customer and supplier accounts. Bank Reconciliation: Reconcile company bank statements with internal financial records to identify discrepancies. Budgeting & Forecasting: Assist in preparing financial budgets and forecasts to guide business decisions. Payroll Assistance: Support payroll processing, ensuring accurate salary payments and deductions. Tax Compliance: Ensure all tax filings (VAT, GST, corporate tax, etc.) are completed accurately and on time. Financial Reporting: Generate periodic financial reports for senior management. Regulatory Compliance: Ensure adherence to financial laws, company policies, and industry regulations. Key Skills & Qualifications: Education: Bachelor’s degree in Accounting & Finance 1st class preferred. Experience: 2+ years in an accounting or administrative role. Software Proficiency: QuickBooks, Xero, Sage, Microsoft Excel, or other accounting software. Attention to Detail: Financial Accounting, Cost Accounting, Auditing, Taxation, Should have a knowledge of Economic, Principle of Management, Business Law, Fundamental of Investment Analyst Communication Skills: Strong ability to communicate with internal teams, clients, and vendors regarding financial matters. Analytical Thinking: Ability to interpret financial data and provide recommendations.
The Stock Manager is responsible for overseeing the purchasing, inventory management, and stock control of medicines . This role involves ensuring that the right products are available in the right quantities at the right time while optimizing costs, managing suppliers, and maintaining stock accuracy. The manager will work closely with the operations teams to meet customer demand and manage stock turnover effectively. Key Responsibilities Procurement Management: • Identify product needs and initiate the procurement process based on sales trends, seasonal demand, and inventory levels. • Develop and maintain relationships with suppliers, negotiate pricing, terms, and delivery schedules. • Monitor product quality and ensure compliance with industry standards and regulations. • Collaborate with suppliers to secure the best possible deals and timely deliveries. • Ensure procurement of materials in accordance with the company's budget and target margins. Stock Control And Inventory Management • Develop and implement strategies for effective stock management, including stock rotation, shelf space management, and minimum stock levels. • Monitor stock levels regularly and conduct stock audits to ensure accuracy. • Coordinate the replenishment of stock in line with demand forecasts to minimize stockouts and overstock situations. Sales And Demand Forecasting • Work closely with the sales teams to understand customer preferences and market trends to adjust procurement strategies. • Forecast future demand and adjust procurement and stock strategies to meet those demands while avoiding excess inventory. • Analyse historical sales data to predict demand fluctuations and optimize stock levels accordingly. Supplier Management • Evaluate and select suppliers based on price, quality, reliability, and performance. • Maintain ongoing supplier performance reviews to ensure service level agreements (SLAs) are met. • Troubleshoot supplier issues and manage disputes effectively to maintain supply chain continuity. Team Coordination and Leadership: • Supervise and guide stock control staff to ensure smooth operations and inventory management. Reporting And Analysis • Prepare regular reports on inventory status, stock movement, and procurement activity for senior management. • Analyse stock turnover rates, dead stock, and slow-moving products to make recommendations for improvements. • Monitor financial performance in relation to inventory, tracking purchase costs, and ensuring adherence to budget. Health, Safety, And Compliance • Ensure compliance with relevant health and safety regulations in managing stock and warehousing activities. • Adhere to company policies and procedures, ensuring proper handling, storage, and stock control. Skills And Qualifications • Education: Diploma or Bachelors degree. • Experience: Minimum of 1 years in procurement, inventory management, or supply chain management within the retail or hardware industry.
Job description We are looking for a super star experienced Restaurant Manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kithcen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a Manager who will: Be responsible for the day to day activities at the restaurant Lead, coach and develop a successful team who take pride in their work Set standards to consistently deliver the best quality food and outstanding service to all Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about food and delivering a first class customer experience Have at least 3 years experience in a Assistant Manager position, and/or 1 year experience as a restaurant manager Be an exceptional communicator Have a great work ethic that they can instill in others Have experience of leading a successful team in a fast paced environment Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus! Job Description Operational Management Oversee daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of food quality, presentation, and hygiene. Ensure compliance with health and safety regulations, including food safety and sanitation. Manage restaurant inventory, ordering supplies as needed to prevent shortages or excess stock. Monitor and optimize restaurant expenses, controlling waste and managing cost-effective practices. Team Leadership & Development Recruit, train, and supervise restaurant staff, fostering a positive and productive work environment. Schedule and manage shifts, ensuring adequate staffing levels for peak hours. Provide coaching and performance evaluations to maintain high team morale and efficiency. Address employee concerns and maintain open communication within the team. Customer Service & Satisfaction Ensure outstanding customer service, handling complaints and resolving issues promptly. Monitor customer feedback and implement improvements to enhance the dining experience. Develop and maintain relationships with regular customers and the local community. Financial & Sales Performance Monitor sales, revenue, and profitability, identifying areas for improvement. Implement strategies to increase customer traffic, average spend, and repeat business. Work with marketing and promotions to attract new customers and enhance brand visibility. Compliance & Administration Ensure compliance with licensing laws, health and safety regulations, and labor laws. Maintain accurate financial records, including payroll, budgets, and sales reports. Collaborate with senior management or owners to set goals and achieve business objectives.
Staff management: Recruit, train, and motivate employees. Coach, counsel, and discipline employees as needed. Sales: Set sales targets, monitor performance, and implement strategies to increase sales. Customer service: Ensure customers have a seamless shopping experience. Store operations: Oversee the daily activities of the store, including opening and closing. Financial management: Prepare an annual budget, schedule expenditures, and analyze variances. Reporting: Compile data about sales and promotions, and produce reports for senior management. Policy enforcement: Ensure that store policies are adhered to.
Community Hub Coordinator Position 1: Monday – Friday, 9:00 AM – 12:00 PM Position 2: Monday – Friday, 12:00 PM – 3:00 PM About Us Chippenham Community Hub is a dynamic and welcoming space dedicated to supporting local residents by providing essential services, community events, and a safe environment for engagement. Our mission is to foster a strong, inclusive, and supportive community where individuals can access the resources they need. We are seeking a compassionate and well-organised Community Hub Coordinator to join our team and make a meaningful impact. As the first point of contact for visitors, you will play a pivotal role in ensuring a positive and supportive experience for all. Your responsibilities will include project coordination, administrative tasks, and event support, contributing to the smooth and efficient operation of the Hub. Working closely with the Community Hub Development Manager and Chair of Trustees, you will help strengthen community engagement and participation. Key Responsibilities Serve as the first point of contact, providing a warm and welcoming environment. Engage with visitors to understand their needs and provide appropriate guidance and referrals. Maintain accurate administrative records, including footfall tracking and reporting. Assist in coordinating ongoing projects, ensuring effective administrative support. Support the Community Hub Development Manager in overseeing the daily operations of the Hub. Ensure compliance with GDPR in all record-keeping activities. Assist with community group sessions, including preparation of refreshments. Work collaboratively with the Chair of Trustees on research and project implementation. Maintain a clean, safe, and welcoming space for visitors. Assist with occasional events outside of regular working hours on a voluntary basis. Adhere to health and safety policies, ensuring full compliance with risk assessments. Daily/Weekly Tasks Record and update daily footfall logs. Maintain and update project folders and administrative systems. Complete and file signposting forms. Reconcile any cash transactions. Track attendance for community group meetings. Scan and file activity records as part of ongoing project documentation. Monitor office supplies and notify the Development Manager as needed. Ensure all areas of the Hub remain tidy and welcoming. Assist with data entry for financial records. Provide support for research and referrals to external organisations. Prepare refreshments for visitors and group sessions. Set up meeting spaces for scheduled group activities. Draft reports as required. Ensure clear communication during shift handovers. Support visitors, ensuring a positive experience at the Hub. Complete any required banking or postal tasks. Finalise and submit an end-of-week impact report to the Development Manager. Essential Skills & Qualities Strong interpersonal skills with an empathetic and patient approach. Ability to follow instructions and take initiative where necessary. Excellent time management and organisational skills. A collaborative team player with a proactive attitude. Strong administrative and record-keeping abilities. Proficiency in Microsoft Office Suite (Word, Excel, Publisher, PowerPoint). Clear and effective communication skills. Understanding of safeguarding principles, with a willingness to undergo training where necessary. Additional Requirements A valid DBS check (or willingness to obtain one). Two professional references, preferably from current or previous employers. Proof of identity (photo ID) and National Insurance number. Benefits Competitive salary NEST Pension Scheme Family-friendly working hours Training and professional development opportunities A fulfilling role within a supportive and engaged team The opportunity to contribute meaningfully to the local community If you believe your skills and experience align with this role, we encourage you to apply. Please submit your CV and a cover letter outlining your suitability for the position and how you can contribute to our mission. Application Deadline: 28th February 2025 Interview Dates: Thursday 6th & Friday 7th March (times to be confirmed) Expected Start Date: To be agreed upon
JOB VACANCY Property Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 143 Station Road, Hampton, Middlesex, England, TW12 2AL SALARY £38,700.00 per annum £19.85 per hour We have an exciting opportunity for a skilled and experienced Property Manager (SOC: 1251). The ideal candidate will be the driving force behind the success, stability and execution of our growing property portfolio. You will be responsible for overseeing our lettings department and managing our growing portfolio of rental properties, HMOs and property development projects. Your role is crucial in ensuring a positive experience for both landlords and tenants, contractors and client, in sales, purchases, rentals or leasing of properties. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, landlord and tenant laws, understanding of conveyancing and project management, risk assessment and many other qualities will be part of the great Housing & Property Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering property development projects from inception to handover and completion whilst liaising with other Bond Property Solutions team members in improving the management processes and structures. ● Ensuring excellent property management by complying with company policies, procedures, and all regulatory requirements. ● Setting clear goals and objectives for the team and monitoring progress towards achieving them. ● Providing ongoing training and development opportunities to enhance the skills and capabilities of team members. ● Managing, scheduling and facilitating in viewings, inspections, and check-outs, and being the senior point of contact for all landlords, tenants, and contractors. ● Preparing and presenting Directors Reports. ● You will monitor the progress of our property developments, report and report remedial actions to management, effectively manage the budget and all costs within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports and brief the management team. ● You will monitor and update project financial forecasts and cash flows, and chair meetings with design teams and cost consultants. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information. ● You will also be able to manage and coordinate our property portfolio and ensure strict adherence to health and safety. ● You will, jointly with the Director/HR Manager, be responsible for temporarily hiring, inducting, and supervising staff. ● You will manage the general upkeep, maintenance and security of the property portfolio and advise on energy efficiency; ● You will assess and discuss client requirements and may advise them on the purchase of property and land for investment and other purposes; ● You will arrange for structural surveys and evaluation of our property portfolio; ● You will negotiate land or property purchases and sales, leases and tenancy agreements and arrange all the legal formalities with solicitors, building societies and other stakeholders; ● You will oversee the management of accounts and produce financial forecasts; ● You will play a crucial role in handling and settling landlord and tenant disputes ensuring that both fulfil their legal obligations; ● You will examine and assesses housing applications, advise on rent levels, investigate complaints and liaise with tenant associations and social workers to resolve any family disputes where necessary. Skills and Qualifications: ● A good academic background is essential. Therefore, you must possess a Bachelor’s and Masters Degree in Real Estate Management. Experience in project management will help candidates stand out. ● A minimum of 5 years in senior property and housing management experience is a requirement. ● A full understanding of project delivery, budgeting, planning in both residential and commercial settings. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 10 March 2025 Benefits: ● Competent salary £38,700.00 per annum (£19.85 per hour) ● Auto pension enrolment with NEST ● Bonus Scheme and occasional home-working opportunities depending on business needs. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis
The British Polio Fellowship is seeking a motivated and detail-oriented Fundraising Assistant to support a variety of fundraising activities and work collaboratively across departments to help maximize the charity’s financial support. Duties and Responsibilities As a Fundraising Assistant, you will assist with various fundraising activities, providing vital support across the following areas: Assisting in composing and submitting funding applications to Trusts and Foundations. Helping build and maintain relationships with high-worth donors, including organisations, individuals, and other interested parties. Supporting fundraising events and challenges, including assisting with registrations, participant communications, and post-event reporting. Coordinating and helping run regular and one-off fundraising initiatives such as appeals, raffles, and campaigns. Maintaining an up-to-date individual donor database and assisting in communications to encourage ongoing support. Assisting in identifying opportunities to stock and sell fundraising merchandise. Qualifications Previous experience in a fundraising or administrative role, or experience in a relevant field with transferable skills. A relevant degree or vocational qualifications are desirable but not required. Strong skills in Microsoft Word and Excel; working knowledge of Outlook and PowerPoint. Previous experience in the charity sector is beneficial but not essential. Excellent organisational skills with strong attention to detail. Strong written communication skills with the ability to create compelling and clear narratives. Ability to work effectively under pressure, managing multiple deadlines in a fast-paced environment. Strong interpersonal and communication skills with the ability to work flexibly and collaboratively. Additional Information It is the company’s intention that this job description outlines the main areas of responsibility and duties for the role. However, as the organisation evolves, duties may change, and the jobholder’s responsibilities may develop accordingly. This description should be seen as a guide rather than an exhaustive and permanent statement. About the British Polio Fellowship The British Polio Fellowship is a national charity dedicated to helping, supporting, and empowering people in the UK living with the late effects of Polio and Post Polio Syndrome (PPS). The charity provides information, welfare, and support to help individuals live full, independent, and integrated lives. To Apply – Further Details Please submit a cover letter outlining why you are a suitable candidate for this position, along with your CV (both of no more than two pages). ONLY FULL APPLICATIONS WILL BE CONSIDERED. Application Deadline: Ongoing Interviews: Only short-listed candidates will be contacted. BPF is unable to sponsor working visas. All applicants must have EU status or the right to work within the UK. Working at BPF This is a part-time position, requiring 2 or 3 days per week (15 hours). The British Polio Fellowship offers a hybrid working arrangement, with regular attendance required at our Watford offices. Benefits include 28 days holiday (FTE), pension contributions (after successful probation), and a six-month probationary period for all permanent appointments.
An Assistant Accountant supports the financial operations of a company by performing administrative and clerical duties. They are responsible for the accuracy of financial statements and information. Other duties and responsibilities of an Assistant Accountant include: Updating and reconciling financial ledgers Assisting with the preparation of annual budgets for the company Preparing financial documents such as purchase orders and bank statements Verifying company expenses, bank deposits and bank payments Reporting discrepancies, mistakes or potential fraud to senior management Complying with financial laws and regulations alongside in-house policies Keeping their personal accounting qualifications up to date Researching and resolving discrepancies in a timely fashion
Lead Manager Role Description Purpose To lead the staff and operation of the Ammerdown Centre, building on its heritage and identifying the next steps in its journey; to manage its operations and the staff team. Role Description: The Lead Manager will be responsible to the Trustees for: - Maintaining and growing Ammerdown as a centre of refreshment, hospitality, peace and reconciliation where diversity and different identities are cherished. Engaging with guests in order to create a safe and positive environment. - Working with the Trustees in developing the Ammerdown Centre, and community and in particular to refresh the strategy and business plan mindful of its spiritual heart as well as commercial potential. - Further developing the Ammerdown Centre and community to provide opportunities for learning in a safe and inclusive environment where people of differing views and faiths can engage in dialogue and creativity. - Creating opportunities to take forward the vision of the Ammerdown Centre and community through creating partnership and networking opportunities. - Ensuring robust and effective management and performance of the organisation (staff, finance, committees etc.) Enabling a flexible and adaptive response to the changing business environment. - Living and developing the ethos of the Ammerdown Centre and community both within the Centre and in external relationships. - Main responsibilities Spiritual and Leadership - To produce an innovative Ammerdown programme of courses and events, offering opportunities for learning and refreshment. - To progress the Ammerdown Social Justice and Care for Creation programmes,taking into account the needs of the local community and wider faith communities.Where appropriate, to lead such programmes. - To be the on-site and public face of Ammerdown and actively promote it nationally and internationally. - To develop our network of supporters by producing quarterly newsletters, refreshing the 'Friends of Ammerdown' scheme, and developing other fundraising activities. - To resource the spiritual life of the Ammerdown Centre and community by ensuring a pattern of worship which embraces the needs and contributions of those who work and visit there, and which is accessible physically and potentially online. - In line with the vision of the Ammerdown Centre and community and its Christian foundation, to develop Ammerdown further as a resource for churches and faith groups, and individuals of any faith or none, leveraging the location and reputation for hospitality. - To maintain and build relationships with key stakeholders locally, regionally, and internationally. E.g. local faith leaders, Ammerdown House, local charities and more widely within the Community of the Cross of Nails and other retreat centres. Management - To lead and inspire all who work or volunteer at Ammerdown to deliver high standards of hospitality and service to all visitors and guests. - To provide appropriate working conditions for all engaged with Ammerdown and in particular to take responsibility for oversight, implementation and management of safeguarding policies and procedures,and in Health and Safety, which will be implemented by the Compliance Manager. - To develop the organisation and its people in line with available financial resources, operational and learning needs and mindful of staff and volunteer wellbeing. - To ensure the financial sustainability of the Ammerdown Centre and community, and in particular to optimise the balance between activities within Ammerdown’s charitable objectives and supporting activities providing commercial income. - To ensure that the Centre operates within relevant legal and governance frameworks. - Report to the Trustees to respond constructively to challenges as they emerge. - To oversee the bookshop. Person Specification A person with distinctive gifts of insight, creativity and leadership who will enable Ammerdown to continue to articulate its core values in ways that are financially and practically sustainable. A resilient individual, comfortable in both a rural setting and a busy working environment. The Trustees are seeking a person who: Spiritual Life Whose spirituality is ecumenical and embraces the inclusive ethos of Ammerdown and the community. Leadership - Has the ability to inspire, equip, relate, and lead a team of people in offering hospitality to all guests. - Has excellent interpersonal skills, and is attuned to work constructively, ecumenically and with those of other faiths and no faith. - Has the ability to identify and develop untapped potential. - Has a proven track record of creating community. Management - Experience of managing and developing a team with mixed skills and experience, comprised of employed people and volunteers. - Experience of management in a small to medium-sized organisation. - Experience in creating and implementing a business plan. Experience of managing financial planning and budgeting. Professional - Excellent presentational and IT skills. - Experience of developing and delivering spiritual retreats, workshops, training, conferences and/or other events and activities that accord with the values of Ammerdown. - Able to demonstrate a deep interest or experience in peace, justice and reconciliation in the contemporary world. - The successful candidate must be prepared to share in rostered overnight on-call responsibilities. Given the location of Ammerdown they will need access to a vehicle and a valid driving licence. How to Apply Please send your CV and cover letter, which addresses the job specification, to our Chair of Trustees by the 4th March 2025. All applicants will be asked to complete a diversity monitoring form upon receipt of the application. Applicants should have the right to live and work in the United Kingdom. The post is subject to an enhanced DBS disclosure. We envisage this post to be four days a week including occasional evenings and weekends. Flexible working hours can be arranged. Accommodation may be available. Remuneration can be negotiated depending on experience. This role description will be annually reviewed by the Trustees and the post holder.
The Registered Manager is accountable for ensuring that we deliver high quality care to the young people within our Semi – Independent Home. This means that they are responsible for delivery of all care services for 16- and 17-year-olds as well as providing strategic planning for developments within the home, and all day-to-day management matters. They will demonstrate the ability to build on the well-established principles and practice standards existing within Hawthorn Support. The aim of the Registered Manager is to ensure that each young person placed within the home is fully prepared for life outside the care system. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible training for each young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home. As this is a vital role in the lives of young people cared for at Hawthorn Support, it requires an active and long-term commitment. The Project Manager and Service Manager work closely with each Registered Manager, assisting them to provide high-quality care. While the Registered Manager is employed for 37.5 hours per week (Monday – Friday) they are expected to arrange their own work rota which may involve evening, weekend and sleeping-in duties, if necessary. The Registered Manager is wholly responsible for ensuring an appropriate staff presence to meet the needs of the young people in the home. Key Responsibilities: • Care for Young People o Enrich the lives of young people in our care, helping them create a positive future. • Measuring and Evaluating Outcomes o Be healthy o Stay Safe o Enjoy and achieve o Make a positive contribution o Achieve economic well-being • Childcare o Ensure that any matters relating to child protection are managed in line with current legislation, national standards and best safeguarding practice. o Maintain the highest possible standards of childcare and ensure that each young person’s agreed placement plan is fully implemented. o Co-ordinate and access the appropriate services (health, education, therapy) to ensure the needs of each young person are met. o To carry out and conduct Mentoring Sessions with Young People where necessary. • Leadership o Provide leadership and coaching in childcare practice within the home to ensure best outcomes for young people. o Mentor and support the Mentors in provision of best possible childcare practices. o Mentor and support the staff team in developing the young people’s independent living skills. o Ensure that all of Hawthorn Support company policies and procedures are implementedappropriately. • Home Management o To achieve the best outcomes for all young people, ensure that the home is managed effectively and efficiently. o Ensure the Mentors are focussed on providing the best possible outcomes for th young people. o Make sure that best practice is maintained within the home. o Sustain and develop the administration systems, recording systems, and repair work, so that a warm and caring home environment is maintained. o Manage the home within the agreed budget, taking full responsibility for all incidental costs as well as direct costs such as repairs to the property and appliances, new fridges, staff costs, heating, agency costs etc. o Effectively manage the homes devolved budget and ensure full financial reports are updated. o To attend any conduct weekly residents’ meetings with our young people. • Team Management o Supervise and support the staff group ensuring that the team are developed appropriately to meet the specific needs of the young people in the home. o Develop individual staff training programmes in line with company plans and need andsupervise/provide observations for staff through their NVQ Level 3 Award (Health and Social Care - Children and Young People). o Complete Monthly supervisions with staff team. o To carry out and hold monthly Team Meetings. o Complete probationary and annual performance appraisals for all staff to ensure that they cancontinue to provide appropriate levels of childcare. o Rota Management o Undertake any other duties that may be required. • Health & Safety o To implement the Health & Safety policies and ensure that all staff are aware of all o Health & Safety procedures. o To undertake risk assessments as appropriate. o Managing Risk and Young People with Different Needs. o Ensure that all incidents/accidents are recorded and reported according to procedures. o To ensure that the cleanliness and hygiene of the Home are maintained to an exceptional standard. o To undertake fire drills and tests in accordance with procedure and record the necessary data. Essential Requirements • Work Experience o At least 1 year experience of leadership and management within the childcare sector. o Care management for Children or adolescents: 1 year (required). o Working with Children and adolescents: 1 year (required). o Working in a YP's residential setting: 1 year (preferred). o • Qualifications o To have a NVQ Level 3 award in Health & Social Care (Working with Children and Young people. o Driving Licence (preferred). • Personal attributes and child centred approach o Positive leadership skills o Can work within a team. o Self-motivated and a positive nature. o Coaching skills. o Motivate others. o Ability to engage with young people in a positive and proactive approach. o Sense of humour. o Self-organisation. o Sensitive and reflective. o Honesty and reliability. o Ability to listen and empathise. o Ability to assess risks. • Job related knowledge and skills of o National Minimum Standards o Children and Young Peoples Act 2008. o The Children Act 1989 & 2004. o Children’s Rights Every Child Matters. o Ability to assess risks. o Staff supervisions o Implementing new systems and strategies around the needs of young people o Effective communication skills: recording and report writing and verbal communication. o Awareness of non-verbal communication i.e. eye contact and personal space etc o A professional and caring value base i.e. consistency and empathy • Work Conditions o Ability to Lone Work with individual young people o Commit to shifts if necessary o To join out of hours system and carry out any on call duties o Sleeping in duties if required o Willing to work additional hours to cover sickness and holidays and to work in other homes within your area o Willing to work Bank Holidays & Christmas Holidays· o Have good medical health
Chief Compliance Officer – BurqFX Location: Canary Wharf, London Company: Zak Money Exchange Limited (trading as BurqFX) Regulation: FCA & HMRC BurqFX, a leading provider of cross-border B2B payment solutions, is seeking an experienced Chief Compliance Officer (CCO) to join our team in Canary Wharf, London. This senior role is crucial in ensuring full regulatory compliance and overseeing risk management within our growing financial services business. Key Responsibilities: Develop and maintain the company’s compliance framework in line with FCA and HMRC regulations. Ensure AML (Anti-Money Laundering) and KYC (Know Your Customer) policies are effectively implemented. Act as the main liaison with regulatory bodies and oversee regulatory reporting. Conduct internal compliance audits and risk assessments. Provide compliance training and guidance to employees. Monitor industry developments and implement necessary compliance updates. Requirements: Proven experience in a compliance leadership role within the financial industry. Strong knowledge of FCA regulations, AML, and financial crime compliance. Relevant qualification in Accounting, Finance, or a related field. Ability to work in a fast-paced, regulated environment with high attention to detail. Additional Information: Visa sponsorship is available if required. Only candidates already based in the UK are eligible to apply. Why Join BurqFX? Be part of a fast-growing financial services firm making cross-border payments seamless. Work in Canary Wharf, London’s financial hub. Competitive salary and benefits package.
Key Responsibilities Provide strategic consulting to commodity trading houses and oil corporations, offering data-driven insights on China, Singapore, and Middle East and Africa markets. Act as a third-party facilitator, connecting businesses and fostering mutually beneficial trading relationships. Conduct market intelligence research to identify new business opportunities, competitive advantages, and potential risks in key trading hubs. Analyze industry data, price movements, and economic trends to guide clients in optimizing trading strategies, risk management, and supply chain operations. Develop and present reports, business proposals, and market outlooks to C-suite executives and decision-makers. Assist clients in negotiations, partnership structuring, and deal-making, ensuring optimal alignment between stakeholders. Qualifications & Experience Bachelor’s or Master’s degree in Business, Economics, Finance, or a related field. Proven consulting or industry experience (at least 5 years) in commodity trading, oil markets, or financial services, particularly in China, Singapore, and Middle East and Africa. Strong networking and relationship-building skills with experience in connecting businesses and facilitating partnerships. Expertise in market analysis, data interpretation, and strategic decision-making. Excellent communication, negotiation, and presentation skills to engage clients and stakeholders effectively. Ability to work in a fast-paced, global environment and manage multiple projects simultaneously. Proficiency in data analytics, financial modeling, or trading platforms is a plus. Fluency in English; Mandarin or other relevant languages is an advantage.
Maintain optimal stock levels across all product categories, ensuring availability while minimizing waste and excess inventory. Develop and implement stock control, handling, and distribution policies to optimize space, labor, and financial resources. Work closely with the purchasing department, advising on the type, quality, and quantity of goods required, as well as delivery timelines. Identify opportunities to enhance supplier relationships and negotiate better terms. Implement rigorous quality checks to ensure stock integrity, freshness, and compliance with industry standards. Prepare detailed reports on stock expenditure, resource utilization, and inventory performance. Provide recommendations on materials standardization, future stock policies, and cost-saving strategies.
1. Operational Support and Coordination including Support compliance with local and national transport regulations, including updating licence on time, checking companies house deadline and keeping update from HMRC and other regulators. 2. Manage office documentation, including rent contracts, vendors contract, facilities including office supplies etc 3. Oversee payroll processing, employees update, office safety and others compliance 4. Ensure that drivers are up-to-date with licensing and training, especially around safety and customer service standards. 5. Manage office budgets, handle petty cash, and support financial reporting for the department 6. Assist with invoicing, payment processing, and tracking expenses for accuracy. 7. Oversee recruitment, onboarding, and scheduling of office staff and drivers 8. Implement training programs for new employees, focusing on company policies and customer service 9. Liaise with IT teams to manage booking systems, dispatch software, and GPS tracking systems 10. Troubleshoot and resolve minor technical issues, coordinating larger issues with IT support 11. Any other ad-hoc assignment given by Director Required Skill: 1. Excellent communication skills (Preferred additional language Urdu/Panjabi and Hindi since a large number of Driver work with us,is Asian) 2. Experience of leading and developing a team 3. Excellent time-management, delegation and problem-solving skills 4. Intermediate knowledge about maintaining proper documentation including keeping record for regulatory and compliance check 5. A passion for people and providing excellent customer service 6. Willingness to be continuously on the go, working alongside your team 7. Attention to detail, good computer literacy and organised 8. Motivate and manage a team 9. Effective interaction with staff, clients and suppliers 10. Basic knowledge about website, 11. Intermediate knowledge about invoicing, vendor management, managing office logistics 12. Additional advantages will be added with motivating employee Preferred experiences and qualification: 1. 3 years’ experience in managerial position 2. Any training in customer management will be additional advantages 3. Bachelor in Business Studies or Marketing is preferable (MBA in business studies will be additional advantages)
Job Title: Accounts Administrative Controller (FTC, Maternity Cover - 13 Months) Reporting to: Finance Director Working Hours: 10am-6pm, Monday-Friday Salary: Up to £34,000 Location: Hybrid (after training period) Duration: 13 months - (starting end of March/beginning of April) About White Cube White Cube was established by Jay Jopling in 1993 as a project room for contemporary art. Over the years, it has grown into one of the most influential commercial galleries in the world, representing internationally renowned artists such as Georg Baselitz, Tracey Emin, Antony Gormley, Mona Hatoum, Anselm Kiefer, Liu Wei, Park Seo Bo, Doris Salcedo, and Jeff Wall. White Cube’s exhibition programme spans locations in London, Hong Kong, Paris, New York, Seoul, and online. Since its inception, the gallery has exhibited the work of many of the world’s most highly acclaimed contemporary artists, cementing its reputation as a leader in the art world. The Role: We are seeking a highly motivated and detail-oriented Accounts Payable Assistant to join our Finance team on a fixed-term basis for 13 months, covering maternity leave. This is a pivotal role responsible for overseeing and managing the day-to-day accounts payable functions, ensuring timely and accurate processing of invoices, expenses, and payments, while maintaining excellent relationships with suppliers. The successful candidate will bring expertise in supervising high-volume transactions, exhibit exceptional attention to detail, and demonstrate a proactive approach to problem-solving. They will play a key role in upholding the integrity of our financial systems and ensuring compliance with internal policies and external regulations. Additionally, the successful candidate will manage and provide guidance to both Accounts Payable Assistants, ensuring effective delegation and workflow management. Key Responsibilities: • Oversee and supervise the accounts payable processes, ensuring the accurate and timely processing of supplier invoices, employee expenses, and payments. • Supervise the use of financial systems, including Concur, Compleat, and Sage, to ensure efficient workflow and compliance with company policies. • Approve and process supplier invoices and employee expenses under set thresholds, ensuring correct coding and adherence to company guidelines. • Perform weekly bank reconciliations across multiple entities and currencies, ensuring that payments and receipts are accurately posted. • Manage VAT reconciliation for paid invoices and support international VAT reporting requirements. • Update currency exchange rates and maintain accurate financial records for audits and compliance purposes. • Monitor the finance inbox, ensuring all queries are addressed or delegated in a timely manner. • Collaborate with the wider Finance team to provide support and training on processes, and drive continuous improvements in accounts payable procedures. Desirable Skills and Experience: • Previous experience in supervising payable function is essential, with a proven ability to manage high-volume transactions efficiently. • Proficiency in financial systems such as Concur, Compleat, and Sage. • Strong attention to detail and a high level of accuracy in financial processes. • Excellent organisational skills, with the ability to prioritise workload and meet tight deadlines. • Strong communication and interpersonal skills, enabling effective collaboration with internal teams and external suppliers. • Advanced proficiency in Microsoft Office, particularly Excel. • Experience in handling international VAT and multi-currency accounts is highly advantageous. • A proactive, problem-solving mindset and the ability to work both independently and as part of a team. • A commitment to maintaining the highest standards of professionalism and discretion. Please note we are unable to provide sponsorships for visas for this role.
Job Title: Accountant Location: South East Bakery, New Addington Salary: Dependent on Experience Job Type: Full-Time, Immediate Start We are looking for a skilled and detail-oriented Accountant to join our team. The ideal candidate will have experience in bank reconciliation and be proficient in using Sage. This is an excellent opportunity for someone looking for an immediate start in a dynamic and supportive workplace. Key Responsibilities: • Performing bank reconciliations to ensure accurate financial records • Managing accounts payable and receivable • Processing invoices and payments • Preparing financial reports and maintaining records • Using Sage to manage company accounts efficiently • Assisting with payroll and VAT returns • Supporting the finance team with general accounting duties Requirements: • Proven experience in an accounting role • Strong knowledge of bank reconciliation and financial reporting • Proficiency in Sage accounting software • Excellent attention to detail and accuracy • Strong organisational and time management skills • Ability to work independently and as part of a team This is a fantastic opportunity for an experienced accountant looking for an immediate start. Salary will be dependent on experience. We look forward to hearing from you!
Financial Reporting and Compliance Prepare and oversee the production of accurate monthly, quarterly, and annual financial statements. Ensure compliance with financial regulations, accounting standards (e.g., IFRS or GAAP), and tax laws. Conduct internal audits and support external audits. Develop and maintain financial policies and procedures. Budgeting and Forecasting Lead the annual budgeting process in collaboration with departmental managers. Monitor budgets and provide variance analysis, explaining significant deviations. Support long-term financial planning by preparing forecasts and scenario analyses. Team Management Supervise and mentor the accounts team, including Accounts Payable, Accounts Receivable, and General Ledger functions. Allocate responsibilities within the team to ensure efficient workflow and timely delivery of outputs. Train staff on financial systems and processes. Cash Flow and Financial Controls Oversee cash flow management to ensure liquidity and timely payment of obligations. Implement robust financial controls to safeguard company assets. Monitor and reconcile balance sheet accounts monthly. Stakeholder Engagement Collaborate with senior leadership to provide financial insights and advice. Liaise with external stakeholders such as auditors, banks, and tax authorities. Systems and Process Improvements Optimize accounting systems and processes to improve efficiency. Identify and address areas for cost savings and process improvements. Proficiency in financial software and data management tools such as SAP, SQL, Power BI, and Python coding is necessary. This expertise will help the candidate contribute to financial analytics, data visualization, and automation within the company's operations. Ability to develop and implement financial dashboards that integrate back-end financial data for real-time reporting and decision-making.
Job Description: Salon Manager cum Nail Creative Designer Location: Diamond Nails, 106 Shenley Rd, Borehamwood WD6 1EB Employment Type: Full-Time Diamond Nails is expanding, and we’re searching for a talented Salon Manager cum Nail Creative Designer to join our dream team. This dual-role position is key to our growth, combining operational leadership with artistic vision. You’ll oversee the daily running of our salon, provide exceptional client experiences, lead and develop a team of skilled professionals, and set creative trends that define our brand. Key Responsibilities: 1. Operations Management 2. Oversee the daily operations of the salon, ensuring smooth, efficient, and organized workflows. 3. Maintain high hygiene standards by monitoring cleanliness, ensuring adherence to health and safety regulations, and conducting regular checks. 4. Deliver outstanding customer service by cultivating a warm, professional, and luxurious client experience. 5. Address client inquiries, feedback, and complaints promptly and professionally to ensure satisfaction and loyalty. 6. Manage staff scheduling and client bookings to optimize operations and minimize wait times. 7. Track salon performance metrics, such as revenue, client retention, and staff productivity, and implement improvements where needed. 8. Staff Management 9. Create and manage staff schedules (rota) to ensure adequate coverage and efficient operations. 10. Oversee daily staff activities and provide clear direction to maintain high productivity and service quality. 11. Recruit, onboard, and train staff from basic manicure and pedicure techniques to advanced nail art and extensions. 12. Organize workshops and refresher training to keep the team updated on the latest techniques and trends. 13. Conduct regular performance evaluations, offering constructive feedback and encouraging growth. 14. Marketing and Promotion 15. Manage the salon’s Instagram page, posting engaging and visually appealing content to attract and retain followers. 16. Design and execute sound, targeted marketing campaigns to reach specific client groups, such as bridal parties, professionals, or seasonal events. 17. Plan in-salon promotions, loyalty programs, and collaborations to boost visibility and revenue. 18. Develop creative social media strategies to highlight the salon’s services, designs, and team expertise. 19. Nail Creative Direction 20. Design and develop on-trend nail styles, keeping Diamond Nails at the forefront of nail artistry. 21. Maintain a strong understanding of diverse nail techniques, including ombre, 3D nail art, marble effects, and seasonal or holiday-themed designs. 22. Evaluate past designs and build upon them to create a captivating and dynamic portfolio for the salon. 23. Collaborate with staff to brainstorm and innovate new nail art and techniques. 24. Offer seasonal and exclusive nail collections tailored to special events or trends. 25. Financial Management 26. Oversee the salon’s finances, including managing budgets, tracking expenses, and maximizing profitability. 27. Monitor daily sales, service revenue, and product retail performance. 28. Develop financial reports and provide insights to identify areas for growth and cost-saving opportunities. 29. Manage staff payroll, ensuring accuracy and timeliness. 30. Liaising with Suppliers 31. Build and maintain strong relationships with suppliers to ensure consistent, high-quality product availability. 32. Research and negotiate competitive pricing on products and tools. 33. Keep up to date with new product launches and innovations to incorporate into the salon’s offerings. 34. Monitor inventory levels and coordinate timely restocking to prevent shortages or overstocking. 35. Business Development 36. Identify and explore opportunities for expansion, whether through new locations or additional services. 37. Conduct market research to stay ahead of industry trends and client demands. 38. Work with stakeholders, including landlords and suppliers, to facilitate growth and negotiate partnerships. 39. Develop and implement strategies to increase the salon’s profitability and customer base. 40. Seek collaborations with beauty influencers, local businesses, and event organizers to enhance brand awareness. 41. Qualifications and Skills: 42. Proven experience in salon management or a similar leadership role in the beauty industry. 43. Expertise in nail care and advanced techniques, with a strong creative flair for design. 44. Excellent organizational and multitasking skills to manage both operational and creative responsibilities. 45. Strong leadership and communication skills, with the ability to inspire and manage a diverse team. 46. Exceptional customer service skills and the ability to build lasting client relationships. 47. Proficiency in social media management, particularly Instagram, and a knack for creating impactful marketing campaigns. 48. Familiarity with salon management software and adherence to hygiene and safety standards. 49. Financial acumen with experience managing budgets and tracking performance metrics. 50. What We Offer: 51. Competitive salary with performance-based incentives. 52. Opportunities for professional development and skill-building. 53. A supportive, collaborative work environment where creativity thrives. 54. The chance to make a significant impact on Diamond Nails’ growth and reputation.
As a Senior Accounts Assistant, you will play a pivotal role in our finance department, taking on increased responsibilities and contributing to the strategic financial success of our organisation. Your key responsibilities will include: - Processing of sales invoices, income, receipts and payments received - Conduct thorough balance sheet and bank reconciliations, maintaining precise financial records - Overseeing day-to-day financial transactions, ensuring accuracy and compliance - Utilising advanced features of QuickBooks or Sage for comprehensive financial management - Providing expertise in Microsoft Office applications for detailed reporting and presentations - Resolving complex financial queries and providing guidance to junior team members - Driving efficiency improvements in our finance operations - Assisting with payroll administration and ensuring accurate employee payments The Benefits - Competitive salary of £27-30,000 - £250 reward for employee referrals - Employee discount for friends and family - Personal learning & development - Internal progression opportunities - Free on-site parking Schedule 40 Hours per week – Between the hours of: - Monday to Friday: 08:00 to 18:00 - Every other Saturday: 10:00 to 16.00 The Requirements - Minimum 2 years’ experience in a varied accounting role - Advanced proficiency with QuickBooks or Sage accounting software - Expertise in Microsoft Office – Word, Excel, PowerPoint - AAT Level 4 or equivalent - Exceptional verbal and written communication skills The Company Storage Giant is one of the UK’s private leading self-storage providers. A well-established and rapidly expanding organisation with stores across the UK, with an active pipeline of further expansion planned. We pride ourselves on delivering the BEST storage, at the BEST price, with the BEST service! At Storage Giant we are committed to creating an inclusive and diverse workplace where all applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, marital status or age. All of our roles require candidates to have the legal right to work in the UK. Please note that Storage Giant does not offer visa sponsorship at this time.
Manage the day-to-day accounting operations, including accounts payable, accounts receivable, and general ledger. Monitor and maintain accurate financial records and ensure compliance with financial regulations. Prepare monthly, quarterly, and annual financial reports for management review. Develop and implement financial controls, budgets, and forecasting systems to optimise financial performance. Oversee payroll processing, ensuring accuracy and timely disbursement of salaries. Manage cash flow and monitor the company’s financial health. Ensure accurate inventory accounting and support inventory reconciliation processes. Assist in strategic financial planning and provide insights to support business decisions.
Job Title: Nursery Manager Location: Growing Together Nursery, Leytonstone Reports to: Nursery Directors Job Type: Full-Time Salary: Based on experience About Us Growing Together Nursery is a welcoming and supportive environment where children thrive, and staff grow. We’re seeking a passionate and experienced Nursery Manager to oversee our operations, ensuring exceptional care and early education for every child. Role Overview As Nursery Manager, you’ll lead the daily operations, manage staff, communicate with parents, and maintain compliance with all regulations. You’ll foster a nurturing environment, ensuring children’s individual needs are met while achieving educational goals. Key Responsibilities • Staff Management: Recruit, train, and supervise staff, create rotas, and provide professional development. • Childcare & Education: Implement age-appropriate curriculum, monitor progress, and ensure all children’s needs are met. • Parent Relations: Build strong relationships with parents, resolve concerns, and encourage involvement. • Compliance: Ensure the nursery meets safeguarding, health, and safety standards. • Administration: Manage budgets, financial operations, and maintain accurate records. • Facility Management: Oversee premises and resources, ensuring safety and cleanliness. Skills & Qualifications • Degree or qualification in Early Childhood Education or related field. • 3-5 years’ childcare experience, including 2+ years in management. • Strong leadership, organisational, and communication skills. • Knowledge of safeguarding, child protection, and health & safety. • First Aid and Safeguarding certification (or willingness to obtain). Preferred Skills • Experience in budgeting and administration. • Knowledge of early years frameworks. • Multilingual abilities are a bonus. Benefits • Competitive salary. • Career progression and professional development opportunities. • Supportive and collaborative work environment. • Regular working hours (Monday to Friday).
We’re looking for an Assistant General Manager to join our talented team at The Blues Kitchen. This integral role will steer our renowned venue in delivering operational excellence and seamlessly execute its unique hospitality experience. You will have a natural hospitality flair and demonstrate positive leadership. Working closely with our General Manager, you will support all day-to-day operations of The Blues Kitchen and contribute continuously to develop operational effectiveness and efficiency at the venue with unparalleled attention to detail. Responsibilities: - Collaborate with the General Manager to oversee daily operations and ensure a seamless guest experience. - Assist in managing and leading a dynamic team, providing guidance and support as needed. - Contribute to the development and execution of strategic plans for business growth and profitability. - Support financial management, including budgeting, cost control, and reporting. - Ensure compliance with health and safety regulations, as well as licensing requirements. - Uphold and reinforce The Blues Kitchen's brand values and standards. - Actively participate in the organization's overall success by taking on additional responsibilities as required. About you: - Previous experience in a supervisory or assistant management role in the hospitality industry. - Strong leadership skills, with the ability to motivate and engage team members. - Effective communication and interpersonal abilities. - Understanding of financial management principles, including budgeting and P&L analysis. - Familiarity with restaurant operations, compliance, and customer service best practices. - Ability to thrive in a fast-paced environment and adapt to changing priorities. - Passion for music and experiences offered by The Blues Kitchen. Benefits at The Columbo Group At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: - 50% discount across all of The Columbo Group venues. - Free guestlist to our events and festivals. - Best in-class training and development opportunities - ambitious team members are encouraged to enroll in the prestigious Columbo Academy. - Team get-togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe. - Pension Plan The award-winning Blues Kitchen is one of London’s most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world-famous resident musicians. With all American favourites on the menu and an expertly curated selection of the world’s finest bourbon, The Blues Kitchen is one of the UK’s most loved experiences.
**Job Title:** Data Analyst **Job Summary:** We are seeking a detail-oriented and skilled Data Analyst to join our dynamic team at Top Advice Limited. The successful candidate will play a pivotal role in analyzing data, generating actionable insights, and supporting strategic decision-making processes to help drive business growth and operational excellence. **Duties and Responsibilities:** Data Collection and Preparation: Collect, clean, and organize data from various sources for analysis. Ensure data quality and accuracy by performing audits and implementing validation techniques. **Data Analysis and Reporting:** Conduct detailed data analysis to identify trends, patterns, and correlations relevant to business operations and strategies. Generate clear, actionable reports and dashboards using visualization tools (e.g., Power BI, Tableau). Present insights to management and key stakeholders in an easily understandable format. **Support Decision-Making:** Provide data-driven recommendations to support strategic business decisions. Analyze financial and operational metrics to evaluate business performance. Assist in forecasting and predictive modeling to identify opportunities and mitigate risks. **Collaboration and Communication:** Work closely with other departments, including marketing, operations, and management, to understand their data requirements and deliver insights. Communicate complex data findings in clear, concise terms for non-technical audiences. Tool and System Management: Manage and maintain databases, analytics tools, and reporting systems. Develop and refine automated data processes for improved efficiency. **Compliance and Confidentiality:** Ensure data handling practices comply with legal and regulatory requirements, such as GDPR. Maintain strict confidentiality and integrity of sensitive business data. **Skills and Qualifications:** Technical Proficiency: Proficiency in SQL, Python, or R for data analysis and manipulation. Advanced knowledge of data visualization tools like Tableau, Power BI, or similar platforms. Strong expertise in Microsoft Excel, including advanced formulas, pivot tables, and macros. **Analytical Skills:** Exceptional ability to interpret data and identify meaningful patterns and trends. Strong problem-solving and critical-thinking skills. **Communication Skills:** Excellent verbal and written communication skills to present insights effectively. Ability to translate complex data findings into actionable business strategies. Time Management and Organization: Capable of managing multiple projects and meeting deadlines in a fast-paced environment. **Preferred Experience:** Experience in financial or business data analysis. Familiarity with CRM systems and business intelligence platforms. **Salary:** £14 to £18 per hour, depending on experience and qualifications. **Job Type:** Full-time, in-person. **Location:** Primary Work Address: 10-17 Sevenways Parade, Gants Hill, London, IG2 6JX **Start Date:** 31 January 2025 **Additional Information:** - Benefits: 28 days of paid annual leave (including public holidays). - Pension scheme enrollment. - Opportunities for professional development and further training - A collaborative work environment promoting growth and innovation. - Visa Sponsorship for eligible candidate Application Deadline: 20 January 2025 Expected Start Date: 31 January 2025
Job Overview The experienced Administrative Officer is responsible for supporting the administrative, financial and organisational processes within the school. General Administration · Update manual and computerised record/management information systems (MIS), including student and staff HR & absence records, class lists and internal phone listings · Update and maintain the school calendar/diary · Manage the school diary for prospective parent/carer tours · Update and maintain the school website, ensuring statutory compliance · Manage and organise completed forms from parents · Organise and distribute incoming and outgoing post · Provide administrative support to SLT and staff as needed · Organise individual and whole school training for all staff · Maintain training records for school staff, including medical, on the school’s MIS · Order, monitor and manage stock, ensuring best value following the school’s purchasing processes · Process orders for resources on behalf of school staff in line with the school’s purchasing procedures · Carry out filing, printing, and photocopying · Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary · Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required · Assist with organising school based medical and other health related appointments, including the organisation of rooms · Assist in the organisation of school trips in cooperation with other staff, including ensuring that staff and external providers (e.g. coach companies) have completed all associated risk assessments · Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Work with the external contractor to manage, administer, and reconcile the school dinner provision · Provide daily school dinner numbers to catering provider in line with the applicable service level agreement, review and agree menus each term, administer free school meals, send invoices, and reconcile payments within the school’s MIS · Provide administrative support to the EHCP process by preparing paperwork for and arranging EHCP Annual Review meetings, collating, updating, and maintaining student records, editing/updating changes to EHCPs following the Annual Review, whilst ensuring that the school’s legal obligations are met in relation to timescales · Provide support with the Local Authority consultation process, including pre-admissions consultations; and collating and processing requests on behalf of the Headteacher · Dealing with leavers’ administration · Take responsibility for the preparation of the School Pupil Census · Completion of returns for the relevant local authority and DfE as required by the Headteacher · Maintain the school’s Single Central Record (SCR) in line with statutory guidance · Document archiving · Liaise with IT in respect of equipment and systems logins · Keeping induction folders up to date · Keeping GIAS up to date · Communication with parents/carers, including working with Home School Liaison Officer to cascade information about activities to parents via Arbor · Working with the DPO to ensure compliance with GDPR, recording any breach and reporting the same immediately to the Headteacher · Reporting Subject Access Requests and Freedom of Information Requests immediately to the Headteacher Attendance Administration · Monitor and maintain an accurate record of pupil attendance, producing reports as necessary · Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed · Transfer staff absence information into the school’s MIS daily Reception · Act as the first point of contact for parents and visitors arriving at the school · Reception duties, including answering the telephone and managing the school’s email Inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant member of staff as necessary · Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner · Seeking support from other colleagues where necessary to respond to complex enquiries · Respond to messages promptly and accurately, passing on information to relevant staff members as necessary · Assist staff and pupils with the information and support they need Security · Control access to the school in line with the school’s safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes, and notifying them of safeguarding and safety procedures · Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures Written Communication · Write and send email responses that are professional and uphold the school’s vision and values · Update and distribute online and offline communications (e.g., letters, newsletters, social media posts etc.) to parents, staff, and other stakeholders · Assist with marketing and promoting the school Finance · Collect, record and issue receipts for payments from parents · Carry out financial administration in line with the school’s procedures · Payroll administration, including processing starters and leavers, time sheets for agency staff and other HR related claims HR · Support recruitment processes up to conditional offer stage, including processing applications, arranging interviews and carrying out online searches, in line with the school’s Safer Recruitment Policy · Signing off on timesheets for agency staff · Responsibility for collating and maintaining volunteer paperwork Safeguarding · The school Administration Officer will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct · Providing administrative support to the DSL · Maintain the school’s Single Central Record (SCR) in line with statutory guidance Other Areas of Responsibility · Read and follow relevant school policies · Undertaking training required to develop in the role · Ensure all duties and responsibilities are undertaken in line with the school’s Health and Safety Policy · Support with fire/evacuation checks and procedures in line with school policies This job description sets out the main duties of the post at the date it was drawn up but is not intended to be an exhaustive or definitive list. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and to promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment and the offer made to the successful candidate will be subject to and conditional upon an enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview.
Job Overview We are seeking a dedicated and knowledgeable Legal Officer to join our team. The successful candidate will play a pivotal role in ensuring compliance with legal regulations and internal policies within the organisation. This position requires a strong understanding of regulatory reporting, compliance management, and internal audits, particularly within the immigration sector. The Legal Officer will be responsible for providing legal advice and support to various departments, ensuring that all operations adhere to applicable laws and regulations. ** Duties** · Assisting Directors in implementing the firm’s visions, plans and strategies as a whole · Maintain the organization’s legal files and ensure that the working practices are by its policies and regulations. · The Visa and Immigration Student Advice Service provides visa advice on matters regarding UK Student visas to applicants and students; and activities related to sponsor compliance and CAS issuance. As a Legal and Immigration Advisor, you will provide immigration advice and guidance on Student visas through Live Chat, individual appointments, and email queries. Additionally, the role involves implementing policies and processes related to the organisation's duties as a student sponsor including Right to Study checks, engagement monitoring, and reporting to the Home Office. · Stay up to date with the latest changes in the UK immigration Law. Provide legal guidance on regulatory matters and compliance issues. Prepare and review legal documents, contracts, and agreements. Conduct internal audits to ensure adherence to legal standards and company policies. Liaise with regulatory bodies regarding compliance reporting and requirements. Assist in the development and implementation of compliance management systems. Monitor changes in legislation that may affect the organisation's operations. Collaborate with various departments to promote a culture of compliance throughout the organisation. · Advise on assisting in the drafting of standards, policies and procedures and their implementation to ensure RRG can upgrade its registration to meet any audit it conducts. ** Experience** A degree in Law or a related field is essential. Proven experience in a legal role, preferably within the banking or financial services sector. Strong understanding of regulatory reporting requirements and compliance management practices. Excellent analytical skills with attention to detail. Ability to communicate complex legal concepts clearly to non-legal personnel. Proficient in conducting internal audits and assessments. · Advise on assisting in the drafting of standards, policies and procedures and their implementation to ensure RRG can upgrade its registration to meet any audit it conducts. This position offers an opportunity for professional growth within a dynamic environment committed to upholding the highest standards of legal compliance.
Islamic Association of North London (IANL) Post Title: IANL Operations Manager Location: Finchley, London Salary Competitive salary, negotiable depending on experience and qualifications Hours Full-time: 40 hours per week (Flexibility required) Start Date 01 February 2025 Reporting to Board of Trustees Are you an experienced leader with a passion for operational excellence and community development? The Islamic Association of North London (IANL) is seeking a motivated and dynamic Operations Manager to lead the efficient management and growth of our vibrant organisation. About Us IANL is a registered charity established in 1977, serving the Muslim community in Barnet and beyond. Our mission is to advance education, provide religious services, and offer support to those in need, all within the framework of Islamic values. With exciting expansion plans, we’re poised to extend our impact and better serve our diverse congregation. The Role As Operations Manager, you will play a pivotal role in delivering IANL's mission. The successful candidate will have the following key priorities: • Drive forward IANL’s mission, vision, and values. • Strengthen IANL’s reputation. • Provide management and organisational support to ensure efficient operations. • Ensure IANL is well-run and remains compliant with Islamic values, internal governance and charity commission regulations. You will be responsible for delivery or delegation of the following areas: • General Management: Policy maintenance and oversight, compliance, business planning, financial management, and organisational design. • Staff Management: Recruitment, performance management, training, and team development. • Facilities Management: Ensure timely maintenance, security, and health & safety compliance for all premises. • Service Delivery: Oversee a range of services, including educational programs, Ramadan/Eid management, counselling, matrimonial services, and community outreach. • Stakeholder Engagement: Foster strong relationships with local authorities, MPs, community organisations, congregants and external charities. • Reporting: Establishing KPIs and reporting against them to the Board of Trustees The Person We are looking for a dedicated and proactive individual who demonstrates the following: 1. Proven experience in management or organisational leadership roles. 2. Experience of working in the third sector, ideally with charitable organisations. 3. Experience of line management of staff and leadership of teams or departments. 4. Positive ‘can do’ attitude to getting things done. 5. Ability to think proactively, prioritize work, and maintain relationships with a range of stakeholders. 6. Flexibility to occasionally attend out-of-core-hours meetings with volunteer-based teams on evenings and weekends to meet organisational needs. 7. Understanding of key issues surrounding Muslim communities across the UK from a variety of traditions and ethnic backgrounds. Why Join Us? • Be part of a growing organisation making a real difference in the community. • Work in a supportive and collaborative environment rooted in Islamic values. • Take on a challenging role with opportunities for professional growth. Please note that we will only be contacting shortlisted candidates. This job description reflects the core activities of the post. As the services and the postholder develop, there will inevitably be some changes to the duties, and possibly the emphasis of the post itself. We expect that the postholder will recognise this and will adopt a flexible approach. This could include undertaking relevant training where necessary. The management will consult the postholder if significant changes to the job description become necessary. The successful candidate will have to go through an Enhanced DBS check prior to being offered the final offer of employment. Start your journey with IANL and help us shape a brighter future for our community!
Operations Management: Oversee daily activities, manage inventory, and ensure smooth operations. Team Leadership: Recruit, train, and supervise staff while fostering a positive work environment. Customer Service: Ensure excellent customer experiences and handle complaints effectively. Financial Oversight: Monitor budgets, control costs, and handle payroll and transactions. Marketing: Develop promotions, update menus, and drive customer engagement. Compliance: Maintain hygiene, safety, and legal compliance standards. Reporting: Prepare reports on sales, performance, and collaborate with vendors and management. Innovation: Stay updated on trends and implement strategies for growth and improvement.
Location: Bexley, UK Position: Full-Time Manager Reports to: Sugars Owners Start Date: Spring 2025 About Sugars Sugars is a family-run, independent dessert café in Bexley that specialises in artisan ice creams, hot desserts, and seasonal specials. We aim to bring people together over sweet treats, celebrate local flavours, and create a cosy, welcoming space for both kids and adults. With a commitment to quality, creativity, and community, Sugars is the perfect place for dessert lovers of all ages. Role Overview We are looking for a passionate and experienced Manager to lead and oversee the day-to-day operations of Sugars. This is a full-time, hands-on role, ideal for someone with a love for desserts, customer service, and community. As the Manager, you will be responsible for ensuring the shop runs smoothly, maintaining a high standard of service, and leading a team to deliver an exceptional dessert experience to our customers. Key Responsibilities: Team Leadership & Staff Management: - Lead, motivate, and manage a team of dessert-loving staff, ensuring a positive and productive work environment. - Hire, train, and onboard new employees, ensuring they align with Sugars’ values and customer service standards. - Conduct regular performance reviews, provide constructive feedback, and foster ongoing staff development. Operational Excellence: - Oversee the daily operations of the shop, ensuring it runs efficiently and meets quality standards. - Manage stock, inventory, and ordering of supplies, ensuring ingredients and products are always fresh and available. - Handle cash management, including till reconciliation and overseeing daily financials. Customer Experience: - Ensure a high standard of customer service at all times, dealing with any customer concerns or feedback in a positive and professional manner. - Create and maintain a welcoming atmosphere that encourages repeat visits and community engagement. - Collaborate with the founders to create and implement seasonal specials, events, and promotions. Event Planning & Community Engagement: - Support and help organize events, promotions, and collaborations with local businesses or charities. - Maintain an active presence in the Bexley community, building strong relationships and brand awareness. Health & Safety Compliance: - Ensure all health and safety regulations are adhered to, including food hygiene and safety protocols. - Maintain cleanliness and organization of the shop, providing a safe environment for both staff and customers. Skills and Qualifications: - Proven experience in a managerial role within a customer-focused environment (preferably within hospitality or retail). - A passion for desserts, food, and creating memorable experiences for customers. - Strong leadership and communication skills, with the ability to inspire and manage a team. - Excellent organizational skills, with the ability to manage multiple tasks and priorities efficiently. - A proactive approach to problem-solving and the ability to remain calm under pressure. - An understanding of financials, including budgeting, stock control, and cash handling. - Knowledge of food safety standards and regulations. - Flexible availability, including weekends and holidays (especially during peak seasons). - Experience in event planning and community engagement is a bonus! Why Join Sugars? At Sugars, we’re not just creating desserts – we’re creating a community. As the Manager, you’ll be part of a growing, family-run business with a strong focus on customer experience and community engagement. We offer: - Competitive salary with opportunities for bonuses. - A fun, supportive work environment where creativity is encouraged. - Opportunities to make an impact on local events, seasonal specials, and future growth of the business. - The chance to be part of a passionate team and help bring our vision to life in the Bexley community. How to Apply If you're excited about leading a passionate team, creating memorable dessert experiences, and becoming part of a community-focused business, we’d love to hear from you! Sugars is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
Job Title: Client Services Manager Salary: £49,000 per annum + Bonus Hours: 40 hours per week We are seeking a passionate and experienced Client Services Manager to join our dynamic team! In this role, you will manage client relationships, ensure exceptional service delivery, and drive client satisfaction. The ideal candidate must be bilingual in English and Mandarin, possess a strong understanding of Chinese culture, and have prior work experience in Singapore, Taiwan, Hong Kong, or Mainland China, particularly in real estate sales, education companies, or the banking/financial sectors. Key Responsibilities 1. Client Relationship Management - Develop and maintain strong, long-term relationships with clients, acting as their primary point of contact. - Proactively understand client needs, address concerns promptly, and deliver high-quality consultancy services. 2. Service Coordination and Delivery - Collaborate with internal teams, including admissions, marketing, and academic advisors, to coordinate and align client services. - Track service progress to ensure timely and efficient delivery that meets client expectations. 3. Client Feedback and Service Optimization - Gather and analyze client feedback to identify improvement areas and work with the team to implement enhancements. - Monitor and report on key performance metrics (KPIs), providing insights and recommendations to improve client satisfaction and service efficiency. 4. Cross-Cultural Communication - Leverage knowledge of Chinese culture to communicate effectively and build trust with clients. - Act as a cultural bridge to enhance understanding and collaboration in a multicultural environment. Requirements 1. Language Skills: Fluency in both English and Mandarin, with strong written and verbal communication skills. 2. Cultural Understanding: In-depth knowledge of Chinese culture and the ability to work effectively in cross-cultural settings. 3. Work Experience: Minimum of 3 years of relevant experience, preferably in: - Real estate sales - Education companies - Banking or financial sectors 4. Organizational Skills: Proven ability to coordinate and collaborate with multiple teams to achieve objectives. 5. Customer Service Mindset: Strong responsiveness to client needs with a proactive problem-solving approach. What We Offer - Competitive salary (£49,000 per annum) - Performance-based bonus - Opportunities for professional development and career growth - A collaborative and multicultural work environment If you are passionate about delivering exceptional client services and want to make a positive impact, we encourage you to apply! How to Apply: Submit your CV explaining why you're the perfect fit for this role. We look forward to welcoming a new Client Services Manager to our team!
Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.