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Wolfe Vets is an equal opportunities employer. We celebrate diversity in all its forms and are committed to creating a meritocratic and inclusive environment for our people. About us: Launched in June 2020, Wolfe Vets is independently owned, with RCVS accredited small animal veterinary care based in Chiswick and Fulham. We offer an exceptional standard of round the clock care, with referral treatments and facilities, as well as all the routine consultations, health checks and procedures expected at a family vet. We are passionate about pets and animal welfare; we believe that pets and their owners deserve to be treated with expertise and compassion. Our fantastic team: Without our brilliant team, Wolfe Vets would not be able to offer an exceptional level of care to our furry patients and their humans. We value every member of the Wolfe Vets team: listening to good ideas, prioritising staff development and using cutting-edge technologies to work to the highest standards. Alongside our exceptional team, you will have the opportunity to work with a variety of visiting specialists that are all advanced certificate holders in their chosen fields which is an exciting part of our team’s development allowing the exposure to complex cases. We think that Wolfe Vets is a great place to work and understand that looking after each other (as well as the animals in our care) is vital. In short, we want our people to flourish, and nothing makes us happier than watching a member of our team grow and develop. The role: Technical Experience Specification: (essential) • You are an experienced, confident and able veterinary surgeon who is used to managing cases from first consultation through full diagnostic work., • Proven experience in the diagnosis, treatment, and monitoring of outcomes, including hospitalising patients and monitoring them during hospitalisation., • Experience in a range of procedures including:, • Gastrotomy, enterotomy(ectomy), splenectomy, liver biopsy, lymph node biopsy, cystotomy., • Head and neck procedures: Pinnectomy, grid keratotomy, enucleation and eyelid surgery., • Tumour staging and removal without advanced wound closure techniques., • Limb, digit and tail amputation., • Dental expertise: the ability to take and interpret dental X-rays, perform surgical and closed extractions., • Competent in use of ultrasound: A-FAST, T-FAST, EPIC Scan, examination of liver, spleen, kidneys and bladder., • Able to diagnose cruciate disease and elbow dysplasia and hip dysplasia on clinical exam and follow up radiography. Essential to the role: • Excellent clinical record keeping, • You can confidently and accurately estimate and charge for procedures, • With outstanding client management skills: you derive real satisfaction from finding solutions to problems, • Empathetic, open and honest communication skills, • Committed and hard-working, you truly enjoy looking after every animal in your care., • A team player, you enjoy working with and learning from others., • We are looking for a future business partner, who is excited by the opportunity to help the business grow. It is essential that you are commercially driven and motivated by our ambitious plans., • No criminal record Skills of specific interest to us: We are particularly keen to develop our practice in the following areas, and (whilst not essential) we would welcome experience in the following areas: Laparoscopy Arthroscopy Intra-thoracic surgery Total hip replacement Intra-ocular surgery Preferred Practical Skills & Experience: (not essential) • Adrenal, pancreatic, GI and cardiac ultrasound, • Advanced ophthalmology examinations and surgical procedures, • Liver lobectomy, GI stapling, nephrectomy, adrenalectomy, colectomy, anal gland excision, perineal hernia repair, colposuspension, urethrotomy(ostomy)., • Advanced wound closure techniques, • Endoscopy: experience in airway and GI, • Other head and neck: TECA, BOAS, Thyroid, Salivary glands etc, • Echocardiography, • Joint injections, • Orthopaedic surgery: fracture repair & luxation procedures via bone plating, ex-fix, IM Pin TPLO, TTA, MPL techniques, • Official veterinarian status (strongly preferred) Personal qualities: You are capable of a wide variety of surgeries, but still enjoy all types of clinical work. Confident in diagnostics, medical case management and patient care, you have developed a strong reputation in your current clinic for reliability, expertise and good outcomes. • Passionate about delivering exceptional care to our patients., • Collaborative, you enjoy working with others in a supportive team environment. You listen to different perspectives and look to reach consensus and a way forward., • A problem solver: you discuss issues with others in a positive, constructive and empathetic way to find a solution., • A strong communicator, you understand the importance of keeping everyone updated and included in conversations., • The ability to multi-task, managing several demands simultaneously., • Flexible and adaptable (both in responding to last minute emergencies/ change of plans and understanding the pressure on others in such moments), • You think ahead to anticipate what the vets and patients need and organise the team to respond quickly and efficiently, • Kind & compassionate to pets, owners and colleagues alike, • Good humoured, you have a positive ‘can do’ outlook (and understand how important this is for the team culture) Hours & facilities: The role is mainly daytime working, but on occasion (eg: staff sickness, holidays or unavoidable emergencies) you may be required to cover out of hours patient care or emergencies. Work takes place in our purpose-built clinic on Chiswick High Road, Chiswick and in our purpose-built hospital on Wandsworth Bridge Road, Fulham. Wolfe Vets Facilities: • Two dedicated theatres with positive pressure ventilation, • Separate spacious dog and cat wards, • Three consult rooms, • A large central patient hub, • CT scanner, • Rigid endoscopy, bronchoscope, gastroscope, digital display, • Anaesthetic patient monitors including two capnographs, • Extensive surgical instrumentation including: AO kits, Hall drill, electrosurgery, • DR digital radiography, • Two ultrasound units (cart and portable) Benefits: • RCVS fees paid, • Cash contributions to routine medical care and treatments (e.g.: dental appointments, opticians etc), • Discounted pet food and veterinary services for own pets, • CPD funded (currently £3500 per annum and 5 paid days CPD each calendar year), • 25 days holiday plus bank holidays, • Loyalty scheme: Additional annual leave after two years of employment (increasing by a day a year to a maximum of 30 days per annum), • Birthday off- If it falls on a weekday, • Cyclescheme, • Paid overtime & TOIL, • Vet bonus scheme

ABOUT THE ROLE This is a casual, part-time role offering flexible working. As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Bank Kitchen Assistant is so important. Providing cover for any planned or unplanned absences, you'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents and enhance their hospitality experience. ABOUT YOU When you join us as a Bank Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach, and flexible when it comes to your work patterns. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take catering seriously and even run a fiercely-contested annual Barchester Hospitality Awards. If you do well in this role it could lead to a permanent one. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. \n\n We are entering an exciting new chapter, particularly within our flagship Mayfair location, which is evolving into our Social Wellness Club, a destination designed not only for fitness, but for connection, belonging and personal wellbeing at the highest level. Every detail—from curated experiences to elevated hospitality—will redefine how members engage with wellness socially, physically and mentally. \n\n We take pride in recruiting visionary leaders who can pioneer this next stage of transformation. We are now looking for a Club Director to join our Club Management team, leading our club portfolio with Mayfair at its core. \n\n The Club Director is responsible for leading the strategic transformation and operational excellence across luxury club environments, ensuring premium service, world-class hospitality and exceptional commercial performance. With Mayfair entering its transition to a social wellness destination, the Club Director will play a defining role in shaping this flagship model, setting standards that will influence the future of the organisation. \n\n The Role \n\n\n\t • Full accountability for Revenue and EBITDA growth, ensuring the club operates as a profitable and sustainable business.\n\t, • Managing and growing all revenue streams including membership acquisition.\n\t, • Driving member engagement and reducing churn through intentional service and community-building strategies.\n\t, • Leading capital projects and ensuring return on investment delivery.\n\t, • Managing operating costs in line with annual budgets and financial targets.\n\t, • Ensuring the club maintains premium brand standards, operational excellence and full compliance across Health & Safety and audit requirements.\n\t, • Recruiting, developing and leading high-performing teams.\n\t, • Driving a strong performance culture through clear accountability, coaching and people development.\n\t, • Overseeing product penetration.\n\t, • Delivering exceptional member experiences that drive NPS, retention and advocacy.\n\t, • Monitoring competitor landscape and identifying commercial opportunities or risks.\n\n\n Experience \n\n\n\t • Experience within luxury hospitality, premium fitness, private members clubs or multi-site leadership.\n\t, • A deep understanding of exceptional guest experience and experiential service models.\n\t, • Strong commercial and brand-building capabilities, ideally involving transformation or service redesign.\n\t, • The ability to inspire leaders and teams in a fast-paced, high-expectation environment.\n\t, • Creativity and innovation to shape new-to-market wellness propositions.\n\t, • Passion for premium wellbeing, elevated service and experiential environments.\n\n\n Our Perks \n\n\n\t • \n\t 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you to take them. \n\t\n\t • \n\t Access to Scottish Widows Pension with matched contributions up to 5%. \n\t\n\t • Competitive bonus structure\n\t, • \n\t Complimentary Virgin Active membership for you and a buddy – plus free membership for your children and access to Club V. \n\t\n\t • \n\t Private Dental and Healthcare Insurance – because your physical health matters. \n\t\n\t • \n\t Life Assurance 4x your salary – peace of mind for you and your loved ones. \n\t\n\t • \n\t Discounts across Virgin Active – including guest passes and 50% off PT sessions. \n\t\n\t • \n\t Join the Virgin Family – enjoy exclusive discounts with Virgin Atlantic, Virgin Holidays, Virgin Media/O2, and more. \n\t\n\t • \n\t 20% off food and drink at our KAUAI branches. \n\t\n\t • \n\t Access to Salary Finance for loans, savings plans, and financial wellbeing support. \n\t\n\t • \n\t Mental health support through our BUPA Employee Assistance Programme, including 4 free counselling sessions. \n\t\n\t • \n\t Complimentary corporate letting services with Dexters – no tenant charges. \n\t\n\t • \n\t Access to ePoints with online retailer discounts. \n\t\n\t • \n\t Discounts on Virgin Active Academy courses – perfect for pursuing your passion. \n\t\n

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Maintenance Engineers to join our Club teams, to ensure all facilities are available to members at all times and are in excellent condition. \n The Maintenance Engineer is responsible for operating and maintaining a viable and effective preventative maintenance programme for the whole site, including the building shell and surrounding grounds under supervision of their line manager. \n The Role \n\n • Ensuring that the facility adheres to all engineering compliance standards not putting members or employees at any risk.\n, • Monitoring the basic fixtures and fittings of the building are maintained to the highest standards of order and tidiness at all times.\n, • Adhering to daily & weekly checks to ensure smooth operation of site, keeping up to date & accurate records.\n, • Following all Health & Safety policies and reporting any issues or concerns immediately.\n, • Maintaining the basement, plant rooms, roof and fire exits to company standards and ensuring all plant and equipment is maintained.\n, • Being proactive, use your initiative and take ownership of situations such as member complaints,\n, • Working as part of the wider club team, demonstrating a professional & courteous manner to members, assisting with queries they may have.\n, • Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.\n\n Qualifications \n\n • A technical Level 2 qualification of City & Guilds equivalent or higher.\n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. \n We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a Talent Acquisition Specialist to join our HR Team, supporting PT & Group Exercise recruitment across Club-based teams. \n This is initially a 6-month fixed-term contract, with strong potential to become permanent based on performance and business need. \n It’s a truly exciting time to be joining Virgin Active. As we continue to evolve into a social wellness brand, our people are at the heart of everything we do. This role plays a key part in attracting the talent that brings our clubs to life and supports our business from behind the scenes — ensuring we hire people who embody our values and elevate both member and team experience. \n The Talent Acquisition Specialist is responsible for delivering a high-quality in-house recruitment experience across Club teams. You will partner closely with hiring managers to recruit directly, build talent pipelines, and ensure every candidate journey reflects Virgin Active’s culture, energy, and commitment to wellbeing. \n The Role \n\n • \n Deliver end-to-end direct recruitment for Personal Trainer and Group Exercise roles. \n\n • \n Act as a trusted recruitment partner to hiring managers, providing advice on attraction strategy, role design, and selection \n\n • \n Manage vacancies from brief through to offer, ensuring a seamless and engaging candidate experience \n\n • \n Proactively source and engage candidates using direct sourcing techniques, networks, and talent pools \n\n • \n Build and maintain partnerships with colleges, training providers and early-careers organisations, and represent Virgin Active at careers fairs and recruitment events to support future talent pipelines \n\n • \n Champion Virgin Active’s employer brand across careers platforms, social media, and candidate touchpoints \n\n • \n Support recruitment campaigns and initiatives in partnership with Marketing \n\n • \n Build and maintain strong talent pipelines to support current and future hiring needs across clubs and support teams \n\n • \n Use recruitment data and insights to track performance, identify trends, and continuously improve outcomes \n\n • \n Ensure ATS systems and recruitment data are accurate, compliant, and up to date \n\n • \n Collaborate closely with TA colleagues to share best practice and support wider people initiatives \n\n\n Experience \n\n • \n Minimum 2-3 years in Talen Acquisition or agency \n\n • \n Ability to manage 20-30 roles at one time \n\n • Experience working with PTs or Group Exercise (nice to have)\n, • \n Strong stakeholder management skills with a consultative, partnership-led approach \n\n • \n Confidence in direct sourcing and proactive candidate engagement \n\n • \n A passion for delivering an excellent candidate and hiring manager experience \n\n • \n Experience working in a multi-site or matrix organisation (nice to have) \n\n • \n Familiarity with multiple ATS platforms \n\n • \n Strong organisation, prioritisation, and communication skills \n\n\n Our Perks \n\n • 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%.\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • Private Dental and Healthcare Insurance – your physical health is important, and we want you to have the access to healthcare should you require it.\n, • Life Assurance 4x your salary – which we hope you will not need.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Maintenance Manager to join our Club teams, to ensure all facilities are available to members at all times and are in excellent condition. \n The Maintenance Manager is responsible for creating and operating a viable and effective preventative maintenance programme for the whole site, including the building shell and surrounding grounds. \n The Role \n\n • Ensuring that all maintenance problems and queries are dealt with efficiently and effectively.\n, • Guaranteeing that all maintenance activities are carried out safely and securely, and in line with company policies and procedures and current health and safety legislation.\n, • Monitoring the basic fixtures and fittings of the building are maintained to the highest standards of order and tidiness at all times.\n, • Adhering to daily & weekly checks to ensure smooth operation of site, keeping up to date & accurate records.\n, • Directly manages the club Maintenance Engineer and organises work rotations and individual assignments.\n, • Managing the monthly budget for ordinary and extraordinary maintenance of the Club in collaboration with the General Manager and Operation Manager.\n, • Acts as point of contact for all external technicians and companies.\n, • Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.\n\n Qualifications \n\n • A technical Level 2 qualification of City & Guilds equivalent or higher and 5 years' experience within a relevant sector.\n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. \n We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a Member Journey Host to join our Member Experience & Hospitality Team. \n It’s a truly exciting time to be joining Virgin Active. As we continue to evolve into social wellness clubs, the member experience sits at the heart of everything we do. This role plays a vital part in creating emotional connection, building belonging, and ensuring members feel inspired, supported, and cared for throughout their entire journey with us. \n The Member Journey Host is the warm, welcoming heartbeat of the club. You are the bridge between our members and the Virgin Active community — spotting early signs of disengagement, reigniting motivation, and turning everyday interactions into meaningful moments that keep members coming back. \n The Role \n\n • \n Create meaningful emotional connections that make members feel seen, valued, and inspired. \n\n • \n Participate in daily service huddles, sharing insights, member stories, and hospitality opportunities. \n\n • \n Proactively reconnect with non-responders and at-risk members through personalised outreach. \n\n • \n Monitor and act on DDI/Debtor lists, supporting re-engagement and retention. \n\n • \n Identify early signs of disengagement and create tailored re-engagement strategies. \n\n • \n Recognise and celebrate member milestones such as birthdays, first classes, and fitness achievements. \n\n • \n Act as a concierge, connecting members to PTs, group exercise, wellness services, and community events. \n\n • \n Deliver daily “Hum” moments while supporting “Sing” and “Shout” experiences that surprise and delight. \n\n • \n Capture and share member stories and hospitality wins to inspire best practice across the club. \n\n • \n Act as a member advocate, owning interactions end-to-end and ensuring personal follow-up. \n\n • \n Support daily club readiness, ensuring presentation, atmosphere, and cleanliness meet Virgin Active standards. \n\n\n Experience \n\n • \n Exceptional interpersonal and communication skills. \n\n • \n High emotional intelligence with the ability to connect quickly and genuinely. \n\n • \n A natural hospitality mindset and passion for people. \n\n • \n Strong organisation skills with a proactive, solutions-focused approach. \n\n • \n Experience in hospitality, customer experience, or member-facing environments (desirable) \n\n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n\n

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. \n We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a New Member & Sales Host to join our Acquisition Team. \n It’s a truly exciting time to be joining Virgin Active. We are transforming our clubs and redefining who we are — evolving into social wellness clubs that connect people, movement, relaxation and community all under one roof. With refurbishments underway across the majority of our estate and a renewed focus on experience-led wellness, this role plays a key part in shaping the first impression of our new era. \n The New Member & Sales Host is responsible for inspiring people to begin their wellness journey, delivering an exceptional sales and onboarding experience, and ensuring every new member feels welcomed, valued and supported through their first 90 days. You are the first impression of the club and a core part of building long-term member relationships. \n The Role \n\n • \n Take ownership of individual membership sales targets, contributing to overall club growth and retention. \n\n • \n Engage prospects with empathy and curiosity, delivering value-led tours based on their goals and motivations. \n\n • \n Drive self-generated leads and maintain consistent follow-up using CRM systems. \n\n • \n Personally welcome new members and deliver a tailored onboarding experience. \n\n • \n Guide members through their first 90 days, ensuring regular engagement and a sense of belonging. \n\n • \n Create moments of generosity that surprise and delight, bringing Unreasonable Hospitality to life. \n\n • \n Encourage participation across classes, PT, recovery, and club services. \n\n • \n Collaborate with instructors, trainers, and club teams to ensure a seamless experience. \n\n • \n Maintain high standards of administration, time management, and communication. \n\n • \n Support the smooth operation of the club and uphold all Virgin Active brand standards. \n\n\n Experience \n\n • \n Previous experience in sales, hospitality, wellness, or customer-facing environments (desirable). \n\n • \n A strong passion for people, wellness, and meaningful connection. \n\n • \n The ability to meet and exceed targets while delivering a premium experience. \n\n • \n Excellent communication and interpersonal skills – warm, confident, and engaging. \n\n • \n Strong organisational skills with attention to detail and follow-through. \n\n • \n A proactive, positive attitude and a natural sense of care and hospitality. \n\n • \n Flexibility to work early mornings, evenings, weekends, and club events. \n\n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So, we take value in recruiting only the very best Fitness Managers to join our Club Management teams, to lead our Personal trainer and Group Exercise Teams to provide our members with the finest fitness and wellness sessions in the industry. \n The Fitness Manager is responsible for working alongside other club management to ensure that the in-club product offering is fully synchronized and available to our members. \n The Role \n\n • Owning all Product delivery in club through the PT, Gym Trainer and Group Exercise function.\n, • Acting as a ambassador of Virgin Active at all times and consistently role-model the highest standards of behaviour to other employees.\n, • Maintaining a positive, productive working relationship with other team members, being proactive, using your own initiative and taking ownership of situations.\n, • Recruiting and training the industry’s best Personal Trainers, Group Exercise Instructors, supporting them with their personal development and class assessments, as well as the development through our internal Academy.\n, • Delivering key in club and external Fitness events and experiences\n, • Maintaining a keen understanding of industry trends affecting the club and make appropriate recommendations regarding strategic and tactical approach.\n, • Understanding KPIs and targets, and the importance of engaging new members into our fitness and group exercise programmes\n, • Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.\n\n Qualifications \n\n • You possess a REPS Level 3 or CIMSPA equivalent.\n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects. \n As Duty Manager, you are Virgin Active’s champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community. \n The Role \n\n • Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities.\n, • Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation.\n, • Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue.\n, • Maintain real-time oversight of club standards — cleanliness, atmosphere, music, temperature, equipment readiness — escalating issues to Facilities and GM as needed.\n, • Lead delivery of daily “Memorable Moments,” coaching Hosts and frontline teams to spot opportunities and execute hospitality gestures confidently.\n • Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM.\n, • Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly.\n, • Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling.\n, • Lead “Hum, Sing, Shout” activations that surprise, delight, and create memories worth sharing.\n, • Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable.\n, • Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act.\n, • Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else. \n, • Capture and share memorable moments on social media, showcasing the culture of unreasonable hospitality and amplifying the member experience.\n\n What we need from you \n\n • A natural storyteller who can turn small details into big emotions.\n, • Previous experience of working in a customer centric role.\n, • Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.\n, • Emotional intelligence in spades: empathy, compassion, and connection come naturally to you.\n, • Good communication skills.\n, • Flexibility to work across Virgin Active’s shifts, activations, and events. \n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor\n

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience. We are looking for three Product Designers to join our Digital & Tech Transformation department. \n\n There are three open roles requiring the following specialisms: \n\n · Conversational design skills \n\n · Data-visualisation design skills \n\n · Complex booking design skills \n\n These roles report directly to the Group Head of Digital Design, who reports directly to the Chief Digital & Technology Officer. The team operates like a start up, with close collaboration between design, product, and engineering. Together, the team aims to meaningfully blend the member experience across digital and physical touchpoints. \n\n These roles are 100% hands-on and mobile-focused. Candidates are expected to apply human-centred problem-solving and demonstrate senior-level proficiency across the end-to-end product design process. The team includes research capability that these roles can leverage, without being required to actively perform research activities. \n\n These are hybrid roles requiring three days per week in our office in London, EC4V 2AR. \n\n Experience Required \n\n\n\t • Strong experience designing consumer digital products and delivering impact in live environments.\n\t, • A portfolio demonstrating systems thinking, end-to-end journeys and behaviourally informed design.\n\t, • High capability in interaction design, visual craft and systems thinking, with strong attention to detail.\n\t, • Confidence using research insights and behavioural data to shape design decisions.\n\t, • High proficiency with Figma and modern design tools.\n\t, • Ability to create clarity, frame problems and drive alignment across cross-functional partners.\n\t, • Strong communication skills with the ability to explain rationale, priorities and trade-offs clearly.\n\t, • A mindset focused on behaviour change, quality craft, continuous learning and raising the bar.\n\n\n Our Perks \n\n\n\t • 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you take them\n\t, • Access to The Peoples Pension, with our contributions at 3% OR Access to Scottish Widows Pension with us matching contributions up 5%\n\t, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n\t, • Private Dental and Healthcare Insurance – your physical health is important, and we want you to have the access to healthcare should you require it.\n\t, • Life Assurance 4x your salary – which we hope you will not need.\n\t, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n\t, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n\t, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n\t, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n\t, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n\t, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n\t, • Access to ePoints, offering loads of online discounts to retailers.\n\t, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Maintenance Manager to join our Club teams, to ensure all facilities are available to members at all times and are in excellent condition. \n The Maintenance Manager is responsible for creating and operating a viable and effective preventative maintenance programme for the whole site, including the building shell and surrounding grounds. \n The Role \n\n • Ensuring that all maintenance problems and queries are dealt with efficiently and effectively.\n, • Guaranteeing that all maintenance activities are carried out safely and securely, and in line with company policies and procedures and current health and safety legislation.\n, • Monitoring the basic fixtures and fittings of the building are maintained to the highest standards of order and tidiness at all times.\n, • Adhering to daily & weekly checks to ensure smooth operation of site, keeping up to date & accurate records.\n, • Directly manages the club Maintenance Engineer and organises work rotations and individual assignments.\n, • Managing the monthly budget for ordinary and extraordinary maintenance of the Club in collaboration with the General Manager and Operation Manager.\n, • Acts as point of contact for all external technicians and companies.\n, • Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.\n\n Qualifications \n\n • A technical Level 2 qualification of City & Guilds equivalent or higher and 5 years' experience within a relevant sector.\n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. \n So, we take value in recruiting only the very best Personal Training Manager to join our Club Management teams, to lead our Personal trainer Teams to provide our members with the finest fitness and wellness sessions in the industry. \n It’s a truly exciting time to be joining Virgin Active. We are transforming our clubs and redefining who we are — evolving into social wellness clubs that connect people, movement, relaxation and community all under one roof. With refurbishments underway across the majority of our estate and a renewed focus on experience-led wellness, this role plays a key part in shaping the first impression of our new era. \n The Personal Training Manager is responsible for working alongside other club management to ensure that the in-club product offering is fully synchronized and available to our members. \n The Role \n\n • Own the Personal Training weekly plan with clear actions, targets and reviews; drive PT penetration, DD uptake and revenue through new client acquisition and strong member retention.\n, • Deliver exceptional member journeys and outcomes, elevate session quality, consultations and trials; ensure a seamless path from first purchase to long-term engagement.\n, • Ensure best-in-class PT operations, maintain strong in-club processes, system adherence, timely resolution of flagged sessions, and robust end-to-end member journeys.\n, • Recruit, develop and retain top PT talent, hire qualified trainers, deliver a structured 12-week onboarding, run mentorship programmes, workshops and targeted coaching.\n, • Build a high-performance culture aligned to our purpose, hold regular 1:1s and progression reviews, motivate through recognition, and foster a fun, results-driven team environment.\n, • Use data and digital to drive results, translate dashboards into weekly actions across penetration, productivity, conversion, bookings and churn; keep PT profiles compelling and up to date.\n, • Uphold brand standards, safety and compliance, ensure safe practice, safeguarding, floor standards, current certifications and up-to-date risk assessments.\n, • Collaborate cross-functionally to maximise impact, partner with GM, Product, Membership and Group Exercise to align targets, lead flow, promotions, pilots and new SOPs.\n\n Qualifications \n\n • Personal Trainer Level 3 or Level 4 or CIMSPA equivalent qualification\n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Sales Membership Consultant to join our Club teams, to provide an elite service to all our cub members and any visiting prospects. \n As a Sales Membership Consultant you you alongside your team are responsible for meeting the monthly membership goals for sales and growth, with a focus on data and revenue. \n The Role \n\n • Acting as the point of contact for members, elevating their member experience at every touchpoint. Addressing member inquiries and uphold meticulous standards of administration and support.\n, • Creating a presence and a warm, inviting atmosphere throughout the club, from acting as Front of House, to providing new Member visits.\n, • Taking ownership of your membership targets, striving for excellence in sales, retention, and growth every month.\n, • Ensuring that all activity targets are met to achieve our desired net growth.\n, • Tailoring membership offerings to meet individual needs and expand corporate memberships to prospects within the immediate locality of the club.\n, • Providing advice on all activities related to Exercise Experience and products offered by Virgin Active.\n, • Supporting the smooth operation of your club and consistently provide exceptional customer service to all.\n, • Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management.\n\n Experience \n\n • Previous experience of working in a customer centric, target driven role (desirable but not essential).\n, • Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.\n, • Good communication skills.\n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience. We are looking for a Mobile Maintenance Engineer to join our Facilities Department. \n\n \n\n The Mobile Maintenance Engineer is responsible outline summary of the role. \n\n The Role \n\n\n\t • \n\t The Mobile Maintenance Engineer plays a crucial role and is responsible for maintenance and engineering standards across all clubs within their region, ensuring consistency and excellence throughout the business. Working collaboratively with the Regional Maintenance Managers, you’ll provide operational support as needed to the club teams. You’ll be implementing corrective actions swiftly while supporting the Regional and National Maintenance Manager in the reactive support of club operations. \n\t\n\n\n Experience \n\n\n\t • Strong engineering background with experience in pool maintenance.\n\t, • Recognised pool plant and technical qualifications (City & Guilds/apprenticeship desirable).\n\t, • Skilled in remote fault-finding and problem resolution.\n\t, • Solid understanding of Health & Safety legislation and statutory compliance (including Fire Safety and L8).\n\t, • Proven experience managing technical projects, budgets, and change.\n\t, • Ability to balance day-to-day operations with long-term planning.\n\t, • Excellent planning, time-management, attention to detail, and stakeholder-management skills.\n\n\n Our Perks \n\n\n\t • 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you take them\n\t, • Access to The Peoples Pension, with our contributions at 3% OR Access to Scottish Widows Pension with us matching contributions up 5%\n\t, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n\t, • Private Dental and Healthcare Insurance – your physical health is important, and we want you to have the access to healthcare should you require it.\n\t, • Life Assurance 4x your salary – which we hope you will not need.\n\t, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n\t, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n\t, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n\t, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n\t, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n\t, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n\t, • Access to ePoints, offering loads of online discounts to retailers.\n\t, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Clientside Asset Manager - Commercial Property. Remote-based roles covering North Yorkshire & North East Your new company A global charity is looking for support in their commercial property team covering North Yorkshire and The Northeast. Rooted in a mission of compassion, your new company provides food, shelter, emergency relief, rehabilitation services, and community programmes to those who need it. Its volunteers and officers work in some of the world’s most vulnerable communities, responding to crises, supporting those affected by poverty or addiction, and advocating for social justice. Your new role To be responsible for the management of the regional property portfolio. Reporting to the Head of Corporate Real Estate, you have practical knowledge and experience of preparation of asset valuations, advising on property matters of a diverse property portfolio with over 3,000 assets. You will be working on bringing forward disposal programmes of surplus assets and acquiring assets for the portfolio to ensure it is fit for purpose. As a client-side asset manager, managing external consultants where needed, you will be working as part of a team where you will be supported to develop your professional skills and experience, as well as your own personal development through training opportunities offered. What you'll need to succeed • A qualification at degree level and, ideally, membership of an appropriate professional organisation such as the RICS, • Widespread asset management and transactional experience across a variety of asset classes, • Good understanding of Landlord and Tenant legislation, • A proven track record in the promotion of a culture of transformation within a CRE Function, having the skill and ability to influence and persuade senior leaders and stakeholders of the need for implementing the asset management initiatives identified, • Excellent communication and interpersonal skills and able to communicate well at all levels both within and outside of property., • The ability to handle large and varied workloads; customer-facing skills; excellent reporting skills, including experience and understanding of the use of databases for property management purposes., • The ability to provide detailed interpretation of deeds and detailed advice related to property ownership and tenure, • Experience of liaising with local planners in order to successfully protect the interests of your client and assets, • A current driving licence will be essential What you'll get in return In return, you will get a salary of between £41,861 and £45,815 depending on experience. Holidays are 25 days a year plus bank holidays. Full benefits are available on request. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4786240

Who We Are We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry. Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together. What We’ll Need The Director of Operations Excellence, International is responsible for defining and leading the global strategy for operational excellence across all international markets. This role ensures scalable, consistent, and high-performing restaurant operations that deliver exceptional guest experiences while protecting and elevating the Wingstop brand. This leader partners cross-functionally with Regional Operations teams, Managing Directors, internal stakeholders, Brand Partners, and third-party vendors to drive operational performance, build capability, and embed best-in-class standards across a rapidly growing global system. Global Strategy & Leadership • Define and lead the global operating system, including standards, KPI’s and governance across both legacy and New Markets., • Own the QSC programme, including brand standards, audit frameworks, and food safety, • Act as the global custodian of the Operations Manual and SOPs, maintaining a single source of truth for execution, • Define, simplify, and continuously evolve standards, playbooks, and execution frameworks across core operations, product, and brand initiatives, • Ensure all initiatives, including product launches and campaigns, are translated into clear, executable SOPs and operating standards, • Drive consistent adoption, compliance, and accountability across all markets, • Ownership of third-party vendor relationships Guest Experience & Insights • Own International Guest Experience performance, including SMG programme adoption, execution, and continuous improvement across markets, ensuring insights translate into clear operational actions and measurable outcomes, • Partner with COE on the global VoG strategy while leading International implementation, ensuring solutions are fit for purpose and fully embedded into operations with clear accountability across regions, • Own operating models across formats such as flagship, drive-thru, and non-traditional, ensuring consistent execution across varying demand patterns, • Define operational requirements for equipment, kitchen design, and asset formats, ensuring environments support both core menu and innovation, • Partner with Design, Construction, and Real Estate to optimize layouts for flow, speed, and peak trading conditions, • Lead a structured, disciplined approach to testing products, equipment, and operational changes, • Ensure all innovation, including new products and campaigns, are operationally viable, scalable, and clearly defined within SOPs before rollout, • Continuously refine standards and SOPs to improve operational performance and commercial impact, • Act as the operational authority and gatekeeper for all initiatives impacting restaurant execution, • Ensure all initiatives are simple, scalable, and aligned with how the business operates in reality Formats and BOH Optimization • Own operating models across formats such as flagship, drive-thru, and non-traditional, ensuring consistent execution across varying demand patterns, • Define operational requirements for equipment, kitchen design, and asset formats, ensuring environments support both core menu and innovation, • Partner with Design, Construction, and Real Estate to optimize layouts for flow, speed, and peak trading conditions, • Lead a structured, disciplined approach to testing products, equipment, and operational changes, • Ensure all innovation, including new products and campaigns, are operationally viable, scalable, and clearly defined within SOPs before rollout, • Continuously refine standards and SOPs to improve operational performance and commercial impact, • Act as the operational authority and gatekeeper for all initiatives impacting restaurant execution, • Ensure all initiatives are simple, scalable, and aligned with how the business operates in reality Innovation, Testing and Rollout • Lead a structured, disciplined approach to testing products, equipment, and operational changes, • Ensure all innovation, including new products and campaigns, are operationally viable, scalable, and clearly defined within SOPs before rollout, • Continuously refine standards and SOPs to improve operational performance and commercial impact Strategic Initiatives and System Integration • Act as the operational authority and gatekeeper for all initiatives impacting restaurant execution, • Ensure all initiatives are simple, scalable, and aligned with how the business operates in reality, • Translate initiatives into clear standards, SOPs, and execution frameworks, ensuring consistent delivery across markets, • Fully integrate initiatives into the operating system, avoiding one-off solutions or added complexity, • Identify and resolve operational risks and unintended consequences before scaling Governance, Performance and Simplicity • Own the International operations performance framework, linking execution to financial outcomes, • Partner with COE to leverage data and insights to diagnose performance gaps and prioritize actions, • Establish clear operating rhythms, governance, and accountability mechanisms, • Drive simplification across standards, tools, and processes to ensure ease of execution at scale What You’ll Need • 10+ years of experience in restaurant or multi-unit operations, with significant international exposure, • Proven experience leading global or large-scale operational excellence initiatives, • Strong strategic thinking with the ability to translate vision into execution, • Experience influencing senior stakeholders and cross-functional teams in a matrixed organization, • Proven experience building scalable systems and processes, • Deep understanding of QSR operations, food safety, and guest experience metrics, • Demonstrated ability to lead and develop high-performing teams, • Strong analytical and problem-solving skills, with a data-driven mindset, • Ability to travel 30% across multiple international markets Who You Are No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can. You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward. You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward. You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down. You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement. Benefits FLAVOR PERKS: • 25 days paid annual leave plus bank holidays, • One paid volunteer day of your choice, • 5% bonus structure (discretionary depending on company performance), • Private Healthcare provision, • Wellness reimbursement program, • Paid maternity and paternity leave, • Company mobile phone

Alexander Steele Recruitment is delighted to be supporting a leading food manufacturer, based in West London, who are looking to appoint a Procurement Buyer, with an ingredients focus, to support their UK business units in day-to-day procurement activities and to support with local and group purchasing projects. On offer: • £45,000 - £47,500 base salary, • 23 holidays + 8 bank holidays, • Bonus, • Hybrid remote working options (4 days in the office) Key responsibilities: • Develop and manage key supplier relationships to optimise local site operations., • Lead procurement activities in development projects, including sourcing, negotiation, and contractual agreements., • Responsible for around £15million of annual spend., • Drive and support procurement standardization processes., • Identify opportunities for cost efficiencies and improvements within the purchasing process., • Collate quotes for new raw materials and packaging. Candidate requirements • Proven buying / procurement / purchasing experience within the food manufacturing industry is essential., • Strong analytical skills, comfortable with data analysis and deriving insights, • Advanced data management skills., • Familiarity with market research, data analysis, and forecasting techniques For further information on this opportunity, please get in touch with Richard Steele and apply directly with your most recent version of your CV.

Qualifications Administrator Location: London, Westminster/Home Salary: £27,898.04 Hours: 36.25 hours per week DBS clearance required. The Institution of Civil Engineers (ICE) is a global membership organisation with over 97,000 members and more than two centuries of history. As a centre of engineering excellence, we qualify civil engineers, support lifelong professional development, and assure society that the infrastructure shaping our world is safe, sustainable, and well-designed. Our community of experts also provides trusted, impartial advice to policymakers on how to build and adapt infrastructure for a better future. The Role: The Institution of Civil Engineers (ICE) is looking for a proactive and detail-oriented Qualifications Administrator to join our busy Qualifications Team. The role will involve working from the office at least 1 day a week and additional days and occasional travel may be required depending on work activities. You’ll be part of a respected professional body that supports civil engineers worldwide. We offer a collaborative work environment, opportunities for development, and the chance to make a real impact on the careers of our members. Responsibilities: • Delivering excellent customer service by providing concise information in a timely manner., • Dealing with telephone enquiries, transferring to the correct team or individual where required., • Responding to queries received by post or email., • Providing individual tailored advice and guidance to EPA applicants on the ICE’s application process., • Acknowledgement of applications and issuing results., • Dealing with the end-to-end processes of applications., • Validating qualifications, seeking advice from the Education, Learning and Assessment team on non-standard qualifications., • Updating and maintaining individual membership records on the ICE database, • Creating and issuing correspondence for candidates in line with agreed timelines and procedures., • Creating and setting up of online meeting invitations for assessors and candidates., • Processing results correspondence, • Preparation of information for registration with the Engineering Council, • Dealing with queries., • Develop and maintain good relationships with both internal and external stakeholders., • Process Assessors’ invoices and expenses via the expenses platform. Key Skills: • Competent user of MS applications, particularly Outlook, Excel, Word, • Accustomed to working with database systems., • Ability to communicate and influence through use of strong writing and verbal skills., • Ability to learn and retain detailed information of processes and systems., • The ability to undertake a wide range of tasks during times of peak activity, • Self-motivated with the ability to organise and prioritise workload and to seek guidance when priorities conflict. Experience: • Experience of working in an office environment and working in a team., • Experience of undertaking administration activities., • Experience of working in a customer focused role. Qualifications: • Qualifications at secondary level or above. ICE Group Benefits: • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to four year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme, • Your Rewards discount scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at people.team@ice.org.uk General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: dataprotection@ice.org.uk Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.

Territory Account Executive / Field Sales Executive Location: UK – Newcastle, London , East Midlands & Liverpool Sector: Field Sales | B2B Sales | SaaS | EPOS | Food Tech About Us Foodhub is a fast-growing international tech company providing powerful EPOS and APOS systems to restaurants and takeaways. Alongside our own consumer-facing online food ordering platform, we serve over 30,000 partners globally. Our mission is to transform how food businesses operate—empowering them with cutting-edge technology, complete control, and world-class support. As we expand rapidly across the UK, we’re on the hunt for ambitious, experienced Field Sales Executives to join our high-performance team. If you’re a driven B2B sales professional with a background in SaaS, EPOS, or online food ordering, we’d love to hear from you. What You’ll Own • Regional Sales Delivery – Manage your own territory with full responsibility for hitting weekly and monthly sales quotas., • Lead Generation & Prospecting – Identify and target high-potential food businesses (independents, franchises, and chains) through cold outreach, referrals, and field canvassing., • Product Demos & Consultative Selling – Deliver compelling in-person and virtual demos that showcase how our tech meets each client’s specific needs., • Client Conversion & Onboarding – Use your persuasive communication skills and sector knowledge to close deals and ensure a seamless handoff to the onboarding team., • Client Growth & Retention – Advise on system usage, upselling opportunities, and marketing strategies to maximise client value., • CRM & Pipeline Management – Maintain accurate and timely records of prospects, activities, and performance via our CRM tools., • Cross-Functional Collaboration – Work closely with onboarding, support, and product teams to ensure a joined-up customer experience. What You Bring • Minimum 2 years of field sales experience, ideally within SaaS, EPOS, or food tech/ordering platforms with the ability to plan your own day, self-source leads, and work independently, • Proven track record of consistently hitting or exceeding targets in a competitive, quota-driven environment, • Highly disciplined, structured, and self-motivated—you thrive in a fast-paced, field-based sales role, • Excellent presentation, communication, and persuasion skills—both in-person and online, • A natural hunter mindset with the confidence to open doors and close deals, • Work autonomously while being backed by the tools, support, and scale of a high-growth international tech business, • Comfortable using a CRM to track pipeline progress, manage follow-ups, and report on activity, • Full UK driving license and access to your own vehicle is essential Why Join Foodhub? • Be part of one of the fastest-growing tech platforms in the food service industry, • Uncapped commission with massive earnings potential, • Work with a diverse, entrepreneurial team across the UK and globally, • Genuine progression opportunities as we continue our rapid expansion Benefits • 33 days holiday (inclusive of bank holidays), • 5 flexible Bank Holidays – work them if you choose and take the days off elsewhere in the year, • Holiday exchange – buy up to 5 extra days off per year, • £4,700 annual car allowance plus mileage reimbursement, • Commission on each new client signed and additional bonuses based on client performance after 3 months, • Employee Assistance Programme, • Wellness Scheme, • Discounted Cancer Screening, • Cycle to Work Scheme, • Gym Membership – contribution of up to £30 per month, • Will Writing Service, • Mobile & Tech Salary Sacrifice Scheme, • Heavily discounted Bupa Select Complete (Medical History Disregarding) policy for you and your immediate family, • Death in Service – 4x your salary life cover

Sales & Brand Ambassador Diistil — London — Permanent — £40,000 base + commission Diistil is London’s on-demand distillery. We work with some of the world’s best hotels, bars and restaurants to create bespoke, co-branded spirits from concept to venue in four weeks, starting from just 25 bottles. We also offer a library of over 60 distilled flavours, from Yuzu and Jalapeño to Lapsang Souchong and Christmas Pudding, giving venues access to innovative flavours to optimise their menus. Our clients include The Peninsula London, One Aldwych, Experimental Cocktail Club, Middle Eight, WatchHouse and Strand Palace. We were shortlisted for Brand of the Year (Speciality Spirits) at The Spirits Business Awards 2025. Featured on ITV's Love Your Weekend, in The Times Magazine, and BBC Good Food. We’re growing, and we’re looking for a Sales & Brand Ambassador to help us do it. THE ROLE This is a field-based sales role at the heart of London’s hospitality scene. You’ll be out in venues building relationships with bar managers, F&B directors and buyers and converting those relationships into new accounts. This is also, in part, a Brand Ambassador role. You will be expected to represent Diistil at tastings, product launches and hospitality events, including evenings and weekends. If you are passionate about the industry and comfortable being the face of the brand, that is a genuine advantage. We are plainspoken about what we need: someone who closes. If you thrive on the chase and the conversation, this could be the right fit. WHAT YOU’LL BE DOING – Prospecting and building relationships with London and the UK's leading hospitality venues – Presenting Diistil’s Bespoke and Flavour Library offering in a way that fits each venue’s brief – Creating new leads and working warm leads from the broader team – Managing your pipeline and keeping it moving – Representing the Diistil brand at tastings and events – Feeding market intelligence back to the team WHAT WE’RE LOOKING FOR – A proven track record in sales in hospitality or drinks – Comfortable in venues, with the confidence to speak to decision-makers – A clear understanding of how bars and hotels buy – The discipline to manage your own pipeline without being chased – Ideally, existing knowledge of London’s on-trade – Comfortable using AI tools (ChatGPT, Claude or similar) in your day-to-day work, we are an AI-native team and it will make a real difference Experience in the spirits industry is a plus, but not essential. The AI piece is the same, if you can close, we can work with the rest. Job title: Sales & Brand Ambassador Salary: £30-32,000 base + 5% commission on new business Contract: Permanent Location: London — primarily field-based Hours: 40 hours per week, with flexibility required for evening and weekend events Holiday: 33 days (including bank holidays) Right to work: Applicants must have the right to work in the UK. We are not in a position to sponsor a visa. Perks: Staff discount on all Diistil products Reporting to: Michael Boyd (Distilling & Operations Manager) HOW TO APPLY Please upload your CV on LinkedIn #MakeItYours.

A leading Interior Design studio is seeking a Senior Interior Designer to join their team. The studio's design is renowned for their luxury restaurants, bars, hotel F&B environments and destination-led schemes for global clients. The culture is collaborative, well-structured and delivery-focused, with clear design leadership and strong technical support. This is a senior level role sitting within a wider interiors team, with responsibility for leading food and beverage packages from early concept through to site delivery. You will work closely with internal design leads, clients and specialist consultants, contributing both creatively and technically to international projects. Responsibilities: • Lead design development for luxury food and beverage interiors across multiple project stages, • Translate brand, concept and operational requirements into coherent interior schemes, • Coordinate layouts, finishes, FF&E and bespoke elements, • Work closely with consultants, suppliers and external teams, • Support and guide junior designers within the project team Requirements: • 5-8 years experience in Interior Design with project running experience, • Strong background in luxury hospitality interiors, • Experience using Revit is essential, • Confident delivering projects from concept through technical and site stages, • Comfortable working on international projects and complex stakeholder environments, • Strong communication skills and a collaborative approach, • The right to live and work in the UK What Is On Offer: • 1 day working from home, • Employee Ownership Trust bonus (tax free), • Performance based bonus, • 20 days leave plus Christmas closure and bank holidays, • Optional private medical insurance, • Exposure to high-profile luxury hospitality projects worldwide If you are looking to shape luxury hospitality environments on a global stage, this role offers scale, quality and creative responsibility.

Operations Manager – QSR London (Field-Based) Up to £60,000 + bonus + benefits Overview We’re working with a fast-growing, founder lead and well-loved hospitality QSR business in London that’s built its reputation the right way great product, high standards, and teams who care. They’ve grown from a single site into a multi-site operation with 8 locations and a delivery kitchen, and they’re now at that interesting stage where things need tightening, not just scaling. This isn’t a “sit in head office and review dashboards” kind of role. It’s very much a field-based, sleeves-rolled-up Operations Manager position someone who enjoys being in sites, working with people, and making things better in real time. You’ll be joining a business where standards matter, culture is lived (not laminated), and no two days look the same. The role Reporting into the Operations Director, you’ll take ownership of 4–6 sites across London, working closely with General Managers and site teams to keep everything running smoothly and improving. You’ll be the kind of person who knows what “good” looks like, spots when it’s slipping, and steps in early enough to fix it without drama. Day to day, you’ll be: • Spending time in sites, coaching, supporting, and setting the tone, • Working closely with General Managers to raise performance and consistency, • Helping teams reset when things aren’t quite where they should be, • Making sure standards are consistent across food, service, and operations, • Keeping communication flowing between sites and leadership, • Turning issues into action (not just reports and meetings about them), • Supporting internal development and helping grow future leaders The commercial side (the bit that matters) You’ll also need to be comfortable with the numbers — this is hospitality, after all. • Labour, stock, and cost control across multiple sites, • Weekly KPI reviews with General Managers, • Understanding what drives profit (and what quietly eats it), • Making sure systems are being used properly, not just “ticked”, • Helping sites stay commercially sharp without overcomplicating things What kind of person fits here We’re not looking for perfect CVs we’re looking for someone solid, switched on, and grounded in operations. You’ll likely have: • 2+ years in a multi-site or area ops role, • Experience in QSR, fast casual, food lead., • Led General Managers or senior site teams before, • A strong understanding of operations + commercial basics, • A calm, practical leadership style (not overly corporate, not chaotic either), • The ability to walk into a site and quickly earn trust, • A bias for action you doesn’t just observe problems, you fix them This will suit someone who’s already in multi-site ops and wants a bit more ownership, variety, and visibility. The environment The business is in a really interesting phase established enough to be stable, but still actively improving how it operates. That means: • Systems are being refined, not fully finished, • Standards are high, but always being pushed higher, • Teams are experienced, but still developing in places, • Change is normal not occasional It’s a proper “build and improve” environment rather than a static one. What success looks like If this goes well, you’ll: • Have strong, trusted relationships with your GMs, • Bring calm structure across multiple busy sites, • Improve consistency without over-engineering things, • Raise the overall standard of operations in your area, • Help develop the next wave of strong internal leaders, • Be genuinely felt across the business (in a good way) The package • Up to £60,000 salary, • Quarterly bonus linked to site performance, • Additional annual bonus (up to 10%), • Travelcard (Zones 1–3), • 22 days holiday + bank holidays, • Private healthcare, • Enhanced parental leave, • Sick pay, • Free meals on shift + 50% friends & family discount, • Access to wellbeing and financial support tools, • Ongoing development and leadership training

Editorial Manager Location: London, Westminster Contract Type: Permanent Work Type: Hybrid Salary: £55,000 + Benefits About Us The Institution of Civil Engineers (ICE) is a global membership organisation with over 100,000 members and more than two centuries of history. As a centre of engineering excellence, we qualify civil engineers, support lifelong professional development, and assure society that the infrastructure shaping our world is safe, sustainable, and well-designed. Our community of experts also provides trusted, impartial advice to policymakers on how to build and adapt infrastructure for a better future. The Role We are looking for an Editorial Manager to lead the commissioning, creation, copy-editing, proofreading and production of NEC content in print and digital formats. You will play a crucial role in ensuring the accuracy, quality, and accessibility of our content, while making sure to support TTL strategy and adhering to its vision and purpose of innovation, sustainability, and continuous improvement. The role holder is expected to bring substantial and significant editorial experience and expertise to the team. Responsibilities: • Review, copy-edit and proofread content relating to NEC Contracts to ensure authority, accuracy and consistency., • Commission, draft, copy-edit and proofread content relating to NEC newsletters to ensure the same., • Oversee end-to-end editorial production, ensuring that updates and amendments are incorporated and released in a timely and accurate manner., • Collaborate with the Head of Content, the NEC Contract Board, internal stakeholders, external SMEs and production partners with a view to creating, refining and improving product content or concepts., • Provide editorial expertise to support content promotion with Marketing and Sales teams., • Help develop and manage content workflows, SOPs, and standardised formats and style guidelines across digital and print., • Support the customer queries inbox. About You: • Significant (5+ years) editorial experience in professional publishing., • Exceptional attention to detail and command of English., • A proven written and verbal ability to translate complex information into clear and consistent organised content, in the form of e.g. meeting notes, product summaries, and presentations., • Experience with CMS, MS Office, and editorial QA processes., • Bonus: XML/SGML, InDesign, Asana., • Strong communicator, proactive collaborator, and highly organised., • Degree in English, Law, Humanities or related field., • Additional languages an advantage., • Professional qualification in Law, Construction Management or a related field would be an advantage., • Subject matter knowledge of NEC Contracts an advantage. ICE Group Benefits: • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to four year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme, • Your Rewards discount scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at people.team@ice.org.uk General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: dataprotection@ice.org.uk Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data. If you're an experienced editor with a passion for clear, consistent content, we’d love to hear from you

Food & Beverage Assistant/Cellar Person Location: Westminster Salary: £31,500 plus overtime Hours: Full-Time – 40 hours per week Mon-Fri One Great George Street is a prestigious, Grade II listed venue nestled in the heart of Westminster, London. This stunning Edwardian building, known for its iconic four-domed architecture, offers exceptional facilities for conferences, meetings, gala dinners, receptions, and weddings. It also serves as the headquarters of the Institution of Civil Engineers — a globally respected body dedicated to promoting innovation, knowledge exchange, and excellence in civil engineering. The Role: We’re looking for a hands-on, customer focused Food & Beverage Assistant/Cellar person to join our Catering team at OGGS. This is a varied role, ideal for someone who enjoys working across cellar operations, café/bar service, and events, while helping to maintain high hospitality standards. You’ll split your time evenly between cellar responsibilities and front of house food & beverage service, playing a key role in delivering outstanding experiences across Kendal’s, events, conferences, meetings, room service, and bar operations. Key Responsibilities: • Managing cellar operations, including stock control, deliveries, issuing stock, and maintaining cellar integrity., • Supporting the running of running events, conferences, meetings, café bar and room service operations, • Assisting with beverage ordering, stock projections, and monitoring consumption, • Coaching and guiding casual and temporary staff during events and bar service, • Liaising closely with kitchen and front of house teams to deliver smooth, high-quality service, • Ensuring compliance with licensing laws, food allergen legislation, and health & safety standards, • Maintaining accurate stock records and supporting stocktakes using the P2P (Procure Wizard) system, • Identifying risks, resolving issues promptly, and escalating where required, • This is a physical role that requires some manual handling. All relevant manual handling training and safety equipment will be provided. About You: • Strong background in conference, banqueting, hotel, or venue administration (e.g., Sales/Conference Coordinator)., • Excellent command of written and spoken English., • Confident MS Word, Excel and Outlook user., • Experience using a computerised diary system., • Exceptional organisational skills and the ability to prioritise effectively., • Comfortable using initiative and working flexibly in a changing environment., • Experience in operational roles within a hotel or venue setting., • Brilliant customer focus and attention to detail., • Strong communication and confident but appropriate assertiveness., • Team‑orientated with excellent relationship‑building skills., • Able to generate ideas, improve processes and influence client satisfaction., • Highly organised, proactive, and able to re‑prioritise in a dynamic environment. Qualifications: • Good level of education (GCSE or equivalent)., • NVQ / HNC or above in Hospitality / Catering Management is desirable, • WSET basic wines and spirits certificate or equivalent desirable ICE Group Benefits: • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to one year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme, • Your Rewards discount scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at people.team@ice.org.uk General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: dataprotection@ice.org.uk Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.

We currently have an opportunity for a talented Joinery Design Co-Ordinator to join the Concept Bespoke team. This will be a role working closely with the Joinery Project Managers to ensure projects are run efficiently and effectively. As Design Co-Ordinator, you will enable a smooth design development phase by preparing drawings and controlling the process through setting standard details, control of drawing status, creating and populating trackers/schedules which are shared externally and internally and managing procurement and tracking of joinery components. Main Responsibilities: • Attend design workshop meetings, • Conduct accurate site surveys, • Produce detailed Auto CAD shop drawings compliant with client intent and building standards, • Assisting with pre-production administration including updating trackers/schedules, • Preparation of samples for sign off, • Conduction accurate take offs for procurement of materials/components, • Agreeing standard details at the project start and checking that the design team are compliant with intent before handing over drawings to the Joinery Manager for final review, • Research and provide information for specification changes or solutions to clients design intent, • Initially review client comments and report design time/cost variations to joinery manager, • Provide commentary on shop drawings to the factory RFI’s, • Provide installation guidance and be point of contact for site should they require more information, • Provide technical guidance on joinery components to the internal team and liaise with suppliers to receive and incorporate correct technical data into our designs, • Coordinate logistics for externally finished joinery components e.g. metal finishing, • Coordinate joinery components issued to factory or site separately e.g. ironmongery Administration • Communicating with suppliers for technical support, • Take off and populate ironmongery, sample, components and finishes schedules, • Compile quotations for components and ironmongery for purchase, • Track delivery of components and ironmongery, • Gather information on lead times for components such as wallpapers, fabrics, ironmongery etc., • Collate information and create O&M manual drafts for sign off, • Produce As built drawings Skills and Abilities • Excellent communication with project stakeholders, • Extensive knowledge of joinery design and manufacturing processes, • Proficient in Auto CAD and producing drawings for bespoke joinery, • Proficient in Excel, • Ability to effectively communicate design ideas, • Effectively manage time in order to keep on top of drawing programmes and releases, • Confident oral and written skills, • Forward planning to avoid programme failures, • Site surveys when required Hours: Monday-Friday 8am-5pm Benefits: 33 days Annual Leave (Including Bank holidays) Employee Ownership Trust (EOT) bonus Performance bonus Holiday accrual scheme Private medical insurance scheme Pension scheme Bike to work scheme Employee Assistance Programme Benefits: • Additional leave, • Bereavement leave, • Casual dress, • Company pension, • Cycle to work scheme, • Discounted or free food, • Employee discount, • Free parking, • On-site parking, • Sick pay

About the Company Catering Bar Assistant Location: London – Bedford Square Department: Catering Reporting to: Bar Manager Starting Date: As soon as possible Contract Type: Permanent Hours of work: Full-time; 35 hours per week. Working 5 days per week (Monday to Saturday) on rota basis. Shifts are typically between 7am to 9pm, or later if required. About the Role This is a customer-facing role within the bar and catering team. You will serve food and drinks, support events across the school and assist in the kitchen when needed. Responsibilities • Serve hot and cold drinks, food and alcohol soft cold and hot drinks, food and alcohol, • Provide a friendly and approachable service to students, staff and visitors, • Handle payments accurately, • Prepare coffee using a manual machine, including milk texturing and basic machine maintenance to Standard Operating Procedures, • Support and restock bar supplies, fridges and shelves, • Receive and store deliveries correctly across stock rooms, • Keep all food and beverage areas clean, organised and well maintained, • Support the setup, service and closing down of private functions and school events, • Assist and support the kitchen team in the dining room when required, • Maintain cleanliness across the bar and service areas including FMB, BMR and Bar, • Follow food safety and health and safety requirements at all times The above list of job duties is not exclusive or exhaustive, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. All staff must: • Comply with all legislative and regulatory requirements (e.g. Finance, HR, Health & Safety), • Adhere to the requirements set out in the AA Code of Behavioural Expectations and other institutional policies. Qualifications • Basic food safety knowledge, • Willing to complete further health and safety training Required Skills • Strong customer service and communication skills, • Good numeracy skills for handling payments, • Ability to work under pressure while maintaining a positive attitude, • Strong attention to detail, • Ability to multitask in a busy environment, • Problem solving and ability to use initiative Preferred Skills • Previous experience in a bar, café or customer facing role, • Experience preparing coffee using a manual machine, • Experience handling stock, deliveries or event setup is desirable Pay range and compensation package £23,000- £25,000 per annum Equal Opportunity Statement We are committed to creating an inclusive culture where all members of our community are supported to thrive. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces. What We Offer We offer a wide range of staff benefits, including up to 40 days’ leave per annum, in addition to Bank Holiday, a defined pension scheme, season ticket loans and access to professional development opportunities. You will also be able to take part and be involved in a creative and unique teaching environment, where the students display their amazing work with various on-site exhibitions, public programmes and lectures. Our Bedford Square campus is based just a 5-minute walk from Tottenham Court Road station, right in the heart of Central London. How to Apply Click “Apply” on LinkedIn and submit your CV. If you are shortlisted, you will be asked to complete an AA application form and provide a cover letter as part of the next stage of the process. Closing date: Wednesday 10th June 2026 Interviews: Week commencing Monday 15th June 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Informal enquiries should be addressed to recruitment@aaschool.ac.uk Please note that it will not be possible for the AA School to issue a Certificate of Sponsorship for successful candidates. Therefore, the appointed candidate will need to be eligible to work in the UK for the duration of their employment with the AA School, in accordance with the Immigration, Asylum and Nationality Act 2006.

OVERVIEW Smart Group Ltd’s flagship venue Evolution London is a purpose-built, semi-permanent event venue located on an exclusive site in the heart of Battersea Park. The venue is a 5500 sqm of versatile event space that has a potential capacity of up to 4000 people (depending on configuration) and offers a blank canvas setting for organisers to utilise the space in many different formats. Evolution London accommodates a variety of events each year which include exhibitions, conferences and company parties. Events at the venue are delivered by external organisers hiring the venue as well as Smart Group Ltd’s internal team. In addition to the event space the venue offers advanced in-house production (Encore), and in-house catering (Moving venue) options tailored to suit each client. The venues operation team are responsible for planning and delivering 80+ clients’ events ranging from awards dinners, exhibitions, fairs and conferences. The Event Operations Manager will manage and grow their portfolio of clients, from contracting stage all the way until post event management reporting. They will plan, coordinate and work alongside the Head of Event Operations at Evolution London. This role requires a candidate with excellent communication skills, a keen eye for detail, knowledge of catering and a passion for event planning. Our offices are located at Evolution London in Battersea and Smart Group Head Office in Deptford. WHAT THE ROLE REQUIRES: The Event Operations Manager will work closely with the Evolution venues team, Moving Venue – our exclusive catering company as well as the venue team including Encore, the onsite production and personnel teams to ensure client’s briefs are met as well as maintaining excellent client retention. The successful candidate will be a key member of the venue operations team, supporting the Head of Event Operations on day-to-day venue operations, as well as working with their own portfolio of client events. During the months of June & December, the venue operations team operate at Magazine London to which Smart Group place a summer and Christmas install. Within these months, we are responsible for the management of the venue and our clients who take tenancies during this timeframe. Your responsibility remains the same as the roles and responsibilities below, with support from a catering planner from Moving Venue. The events within the summer run are a mixture of brand activations, dinners, summer parties and exhibitions. No brief is the same! KEY RESPONSIBILITIES: ACCOUNT MANAGEMENT • Work with new and existing clients on each element of the event planning and liaising with specific internal departments (catering, production, venue operations, site management), • Support the Head of Event Operations and Senior Operations Manager on the pre-event planning including but not limited to site visits, menu tastings, pre-production meetings, approval of event schedules, compiling H&S documentation, adhering to local council regulations, floor plans, on site management and delivery., • Ensuring all event administration including function sheets, event notification forms and health and safety forms are created for all events., • Creating proposals and reaching out to suppliers to obtain quotes., • Ensuring the client experience is a success from start to finish, maintaining excellent client relations and post-event feedback., • Organising debrief meetings with your clients with a view of retaining the event for the future., • Due to the nature of the role, the Event Operations Manager will be required to often work unsociable hours and attend events to support the on-site management teams. CATERING • Moving Venue is the onsite exclusive caterer, part of The Smart Group. This dual role will require elements of catering to be actioned to enable the Moving Venue operations team to be able to deliver a successful event., • Tastings – Arranging client tasting, as well as compiling client tasting notes and menu sheets. Booking in relevant linen, crockery and glassware upgrades with our exclusive suppliers., • Allergens – ensuring all events have allergen tent cards printed for all menus., • Beverage Pre Orders - keeping track of all beverage pre orders, sending updates to the catering operations team. Ensuring all beverage pre order links, are in line with the current wine list., • Menus- liaising with the Moving Venue sales team to keep all food and beverage menus updated with the correct offerings., • Crew Food- booking in the relevant client and personnel crew food., • Special diets- collating special diets received from clients and relaying onto the chef team. VENUE OPERATIONS • As part of the Evolution London events team, you will ensure that we continue to provide a high standard of venue facilities for our clients and events., • Review and action event / client feedback to continually improve the venue experience and encourage repeat business., • To gain good working knowledge of Evolution London you will need to ensure suppliers, internal and external are always complying with the venue rules., • To develop an understanding of health and safety regulations within the venue., • Review and action event / client feedback to continually improve the venue experience and encourage repeat business. SALES • As part of the planning process, there should be a focus on increasing revenue through upselling to clients wherever possible, • Where required, host clients at events to help grow new and existing client relationships, • Working alongside the sales team to complete supplier/competitor analysis, • Assisting with providing information for Weekly Sales Activity Reports and Monthly ‘What’s on Reports’ FINANCE • Responsible for ensuring event cost sheets and P&L’s are updated with accurate costs from suppliers., • Ensuring invoices are passed onto the relevant team members for reconciliation and finance approval., • Full responsibility of your event budget from contract stage to post event. WHAT YOU'LL BRING • Minimum of 3/4 years’ experience within events., • Proven track record of delivering successful events, within a venue background. Catering is preferred but not essential., • Commitment to quality and timely service delivery, with a proactive and positive “can do” attitude, • Strong organisational and multitasking skills with a flexible approach to the demands of the role, • A team player who understands the bigger picture and impact of decisions, • Ability to use initiative and be proactive in your role, • Excellent communication and interpersonal skills with the ability and confidence to manage stakeholder relationships, • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), • You enjoy responsibility and ownership of projects and processes WHAT’S IN IT FOR YOU? At Smart Group, we value our teams, and as part of our commitment to creating a positive work environment, we offer the following benefits: • Quarterly performance-related bonus, • Starting holiday allowance of 25 days (plus bank holidays), increasing with length of service, • Access to Medicash health plan, including dental, optical, 24/7 mental health support helpline, virtual wellbeing tools, • Exclusive restaurants and bar discounts via the CODE app, • Free on-site parking at Evolution London and Head Office, • Fresh, healthy breakfast and lunch served daily by our in-house chef (when working at Head Office), • Incentive trips for high performing employees, • Cycle to work scheme, • Recommend a friend scheme - earn up to £1,000 when recommending a friend to work with us, • Regular social events throughout the year, • Two complimentary event tickets per year and discounted tickets for friends and family, • Enhanced Maternity and Paternity Leave and Pay - subject to length of service, • Interest free travel loan, • One paid volunteer day each year We believe in celebrating success, supporting wellbeing, and creating a place where everyone can thrive.

We are launching a brand new premium flexible workspace within the new art’otel London Hoxton - a bold, design‑led destination in the heart of Shoreditch that blends elevated hospitality with modern workspaces. We’re looking for an Operations Manager to play a key role in the pre‑opening and launch, before leading the day‑to‑day operations of this flagship workspace. This role is central to delivering an exceptional member experience, strong operational standards and commercial success across co‑working and leased office floors. What you’ll do: Pre‑Opening & launch • Support senior leadership in defining service standards, tone of voice and the overall workspace experience within the art’otel brand, • Develop and implement operational policies, procedures and SOPs, • Design member journeys, hospitality touchpoints and community programming, • Work closely with project and design teams during build and fit‑out, • Support the selection and set‑up of workspace systems, • Lead recruitment, onboarding and training of front‑of‑house and community teams ahead of opening, • Support soft‑opening activity, operational trials and launch readiness Workspace Operations & Member Experience • Ensure the smooth, efficient and personalised day‑to‑day running of the workspace, • Lead community engagement, events and relationship‑building initiatives, • Act as the main escalation point for member feedback, issues and service recovery Team Leadership • Manage reception, community and support teams, • Rota planning, performance management and ongoing training, • Build a strong, service‑led team culture aligned with hospitality values Facilities, Compliance & Commercial Support • Maintain premium presentation, cleanliness, safety and compliance across all workspace areas, • Manage planned and reactive maintenance, • Support sales activity through show‑space readiness and member tours, • Work closely with the sales team and hotel F&B teams to enhance commercial performance, • Manage operational budgets, support procurement, • Track utilisation, performance trends and feedback to drive continuous improvement Our benefits: • 30 days of holiday per year - including bank holidays, increasing with years of service, • PPHE and Radisson Hotel discounts, • Food and Beverage discounts at our restaurants and bars, • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice and 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan,, • Ride to Work Scheme, • Annual team member parties and events About you • Extensive experience in operations within flexible workspace, hospitality or premium service environments, • Confident people leader with a hands‑on, service‑focused approach, • Strong operational, facilities and organisational skills, • Commercially aware, detail‑driven and passionate about hospitality and community This is a rare opportunity to shape a flagship workspace from day one, embedded within one of London’s most iconic hotel openings. If you feel this exciting next step is the one for you, apply now!

Job Title: Head Chef Location: Central London Location Contract Type: Permanent - 52 weeks Salary: Up to £52,000 per annum Why Join us? • 28 days holiday (including bank holidays), • 3 volunteering days to give back to causes you care about, • 3 days grandparent leave for those special family moments, • 24 weeks enhanced maternity leave, • Bespoke training & development opportunities, • Pension & life insurance, • Discounts on high street brands, cinema & holidays via the Perkbox App, • Wellbeing hub & access to employee assistance programme, • Free meals while at work, • Career development through apprenticeships for all experience levels. About the role: We are seeking a passionate and experienced Head Chef to lead the culinary team at a leading Central London location. You will be responsible for creating exceptional menus, managing kitchen operations, and delivering outstanding food experiences to our pupils, staff, and visitors. You will be joining Holroyd Howe, one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. The safety and wellbeing of the people we serve is at the heart of everything we do. A key element is effective allergen management; achieved through training, communication, and care, we create mealtimes where every pupil has a safe experience. Our mission is simple: to provide our teams with the right skills to succeed in their job and our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We’re an independent, community-rooted space built for connection, celebration and everyday moments. We’re known for relaxed dining, group bookings, birthday parties, live events, sports screenings and large-scale gatherings all happening under one roof — sometimes all at once. At our core, we exist to bring people together, and our team creates the welcoming, energetic atmosphere that has made us a much-loved venue locally and across London. Big Penny Social sits within the wider Big Penny group, which also includes Flukes — our old-school games hall, upstairs in the same building — and Big Penny Brews at London City Airport. The FOH & Bookings Manager reports directly to the Head of Sales & Private Events and plays a key role in the day-to-day guest experience across both Big Penny Social and Flukes. THE ROLE As FOH & Bookings Manager, you’ll be the beating heart of the guest journey at Big Penny Social and Flukes. You’ll be the first point of contact for anyone looking to visit, book a table, come to an event, plan a birthday or bring a group — and you’ll make sure that from the moment they reach out, every interaction feels warm, personal and effortless. You’ll split your time between the office (around 2.5 days a week) and the front desk (around 2.5 days a week), meaning you’re both communicating with guests before their visit, and also greeting them when they arrive — managing the front desk, looking after groups, being alive to changes and the rhythm of the day, making sure everything runs smoothly, and creating memorable experiences.. This role is primarily focused on the general public who visit us seven days a week — birthday parties, group dinners, after-work gatherings, date nights, family visits, and live events. You’ll make sure every guest, whatever the occasion, leaves having had the best possible time. WHAT YOU’LL BE DOING ♦ Being the first and last point of contact for guests — handling all enquiries with warmth, speed and personality, and making sure every visitor feels genuinely looked after ♦ Owning the full guest journey: from initial enquiry through to arrival, on-the-day experience and follow-up ♦ Managing all public bookings for Big Penny Social and Flukes — table reservations, group bookings, birthday packages and walk-ins ♦ Checking tickets and managing the door for live events ♦ Working the front desk during venue hours, welcoming groups as they arrive, handling last-minute changes calmly and making sure everything is in place ♦ Managing the bookings system — keeping it accurate, up to date and easy for the wider team to use ♦ Converting enquiries into confirmed bookings — responding quickly, following up consistently and building genuine relationships with guests ♦ Driving repeat visits and referrals — making sure guests who’ve had a great birthday or group experience come back and bring friends ♦ Working closely with the GM and FOH team to ensure bookings are well-briefed and handovers between office and floor are seamless ♦ Selling pre-booked food and drinks packages — understanding what guests are celebrating and finding the right package to make it special ♦ Making birthdays brilliant — taking personal ownership of birthday party bookings, ensuring every detail is right on the day and every guest leaves wanting to come back for their own celebration ♦ Handling cloakroom, lost property and in-venue signage WHAT SUCCESS LOOKS LIKE ♦ Guests who love how easy it was to book and how well looked after they felt ♦ Ticket holders for live events experiencing a seamless arrival, with a clear understanding of where to go for their event ♦ Birthday parties delivered brilliantly — with guests leaving already thinking about their next celebration with us ♦ Strong conversion rates on enquiries and a growing base of repeat visitors and referrals ♦ Bookings revenue targets met and pre-booked food and drinks packages consistently upsold ♦ A front desk that feels genuinely welcoming — guests greeted, groups settled, problems solved ♦ The bookings system always accurate and the team always well-briefed WHO WE’RE LOOKING FOR You’ll thrive in this role if you: ♦ Love being the first and last contact for guests — it’s not just part of the job, it’s what gets you out of bed ♦ Have a natural warmth and energy that puts people at ease — guests trust you quickly and feel well looked after ♦ Have experience in a guest-facing role in hospitality, events or venue management ♦ Are a skilled communicator — confident on the phone and in person, clear and friendly in writing ♦ Love the detail of a well-delivered birthday or group booking — and take real pride when it goes brilliantly ♦ Are commercially switched-on — happy selling food and drinks packages, hitting targets and following up on leads ♦ Are calm under pressure, organised and able to juggle multiple bookings and enquiries without dropping the ball ♦ Thrive in independent, community-rooted hospitality — and understand why that’s different to working in a chain ♦ Are comfortable splitting your time between office work and being present on the floor THE DETAILS ♦ Salary: £37,000 – £40,000 depending on experience, plus Tronc for hours worked at the front desk ♦ 45 hours per week, five days across seven ♦ Working days: usually Wednesday – Sunday ♦ 23 days holiday, plus bank holidays (increasing by one day for each of the first two years) ♦ Based at Big Penny Social, Walthamstow (E17) PERKS & BENEFITS ♦ £200 monthly food and drink credit to enjoy in Big Penny Social ♦ Discount code for friends and family ♦ Complimentary tickets to Big Penny events ♦ TOIL for additional hours worked ♦ Regular staff social events ♦ A fun, friendly workplace where community and connection sit at the heart of what we do

Our client is a specialist and one of the leading FMCG / Manufacturers in the country. Their dedication to customer satisfaction and product innovation makes them a trusted name in the confectionery industry.\n\nJob Role & Key Responsibilities:\n\nDiagnose and repair faults across a wide range of equipment, including conveyors, packaging systems, and automated machinery\n\nCarry out electrical fault-finding using wiring diagrams, schematics, and diagnostic tools\n\nWork on a mix of new and older plant machinery - Factory 1 being over 30 years old alongside recently installed equipment\n\nEnsure equipment is operating efficiently and safely with minimal downtime\n\nLiaise with Engineering Team Leaders and Coordinators to manage workload and priorities\n\nKeep accurate maintenance records in line with company and regulatory standards\n\nSupport a team culture that values continuous improvement and safety\n\nThe ideal candidate will have:\n\nMulti-skilled engineer with proven experience in a manufacturing environment (FMCG preferred, food desirable)\n\nStrong electrical skill set including:\n\nFault finding using schematics\n\nWorking with inverters, sensors, relays, contactors\n\nExperience with single and three-phase systems\n\nMechanical knowledge and hands-on ability to support breakdowns and improvements\n\nNVQ Level 3 or equivalent in Engineering (Apprenticeship route preferred)\n\nAbility to work under pressure, prioritise tasks, and manage reactive scenarios\n\nExcellent communication and team collaboration\n\nDesirable Skills:\n\nPrevious exposure to automated production lines and legacy systems\n\nWorking knowledge of packaging equipment\n\nBasic PLC fault finding or awareness (training can be offered)\n\nBenefits include:\n\n28 days holiday per year (inclusive of 8 Bank Holidays)\nAdditional days off in lieu for working Bank Holidays or Sundays\n5 days company sick pay (after 2 years' service)\nAuto-enrolment into the NEST Pension Scheme\nOngoing support and development opportunitiesIf you feel that you are a great fit for this role, we'd love to hear from you. Apply now below

• Heartwood Collection Financial Planning and Analysis Manager: The Role: We are looking for an ambitious and commercially minded individual to join our Finance team as Financial Planning & Analysis Manager on an initial six-month fixed-term contract. The role will be based at our Head Office in Teddington, Middlesex, conveniently located right next to the train station. This is a great opportunity for someone looking to continue developing their career within a high performing and collaborative finance function. As a relatively small team, cultural fit and a willingness to work closely with others across the business are incredibly important to us. The role will report into the Head of Financial Planning & Analysis and will also work closely with the CFO and wider senior leadership team across all functions. The successful candidate will support the delivery of financial reporting, forecasting and analysis across the business, while partnering with department heads to provide timely and insightful analysis that supports strong strategic decision making. This is an exciting opportunity to join an ambitious, private equity backed growth business and gain exposure to a broad range of commercial and operational activities. The role offers regular interaction with senior stakeholders and the chance to play an important part in supporting the continued growth of the Group. We are looking for someone who is curious, proactive and keen to make a positive impact. The role would suit an individual who is comfortable working with structured data and analysis, while also able to navigate pace, change and occasional ambiguity with confidence and a collaborative approach. Financial Planning and Analysis Manager: Areas of Responsibility Business Partnering • Building strong relationships with department heads to support commercially sound and financially informed decision making., • Delivering timely and accurate reporting and analysis to help optimise performance across departments. Menu Development and Margin • Supporting regular menu modelling work alongside the senior Finance team and Procurement., • Assisting with monthly margin analysis and identifying key trends impacting performance., • Contributing insight and analysis during monthly margin review meetings., • Supporting commercial analysis across supplier and cost areas to help manage expenditure effectively. Budgets and Forecasting • Supporting budgeting and forecasting processes across the Group, working closely with the Head of Financial Planning & Analysis and CFO., • Assisting with the preparation of budget packs and presentations for internal and external stakeholders., • Maintaining and updating budget data throughout the year, including support with new site openings and investment activity. Board Reporting and Commercial Analysis • Supporting the monthly board reporting process, helping coordinate reporting inputs from department heads into a central board report., • Working with senior stakeholders to provide analysis that supports commercial decision making and wider business strategy. Analysis and Reporting • Supporting the delivery of weekly and monthly reporting processes, including reporting on sales, margin and labour costs., • Attending regular meetings to report on key sales metrics and factors impacting performance, while supporting department heads with sales driving actions. Investments and Ad Hoc Analysis • Working on investment appraisals for new site opportunities, including financial and demographic analysis., • Providing ad hoc analysis and commercial support across the business as required. Financial Planning and Analysis Manager: The Ideal Candidate • Qualified accountant with relevant post qualification experience, ideally Big Four trained., • Previous experience within a financial planning, analysis or commercial finance role, with strong attention to detail., • Strong analytical capability with the ability to interpret data and translate it into clear commercial insight., • Strong Excel skills and confidence working with large volumes of data., • Confident communicator with the ability to build effective relationships across different areas of the business., • Commercially minded, with an interest in understanding the wider strategic drivers of the business., • Experience managing multiple workstreams and delivering high quality output to tight deadlines., • Organised and adaptable, with the ability to manage changing priorities and work to deadlines in a fast paced environment., • Proactive and self motivated, with a willingness to take ownership and contribute positively within a collaborative team., • Previous experience in the following areas would be beneficial, although not essential:, • Tableau, • Multi site businesses, • Hospitality sector, • Private equity backed businesses Financial Planning and Analysis Manager: What's in it for you: • Competitive salary, • Head Office Bonus ( up to 10% of salary ), • Six-Month Fixed Term Contract, • The Pantry - 100s of retailers and experience discounts through Reward Gateway, • Private Healthcare through Bupa, • 50% off food in all Heartwood Collection sites, • Friends and Family discount of 20% off food at all Heartwood Collection sites, • Discounted Rooms at our Inns, • Enhanced Maternity & Paternity package, • 25 days of holiday plus bank holidays (prorata), • Additional holiday- option to buy an extra 5 days holiday per year, • Refer a Friend Bonus up to 1500, • A thoughtful gift to celebrate your birthday, • Employee Assistance Program with Hospitality Action, • Cycle to Work Scheme, • Instant access to pay you have already earned through EarlyPay Company Overview Heartwood Collection operates within the premium casual dining market in the UK and is home to two award winning hospitality brands: Heartwood Inns and Brasserie Blanc. Heartwood Inns is a quality pub dining and rooms offer. The business focuses on creating welcoming, characterful pubs that sit at the heart of their local communities, combining seasonal food, thoughtful design and warm hospitality. Particular emphasis is being placed on pubs with rooms, which represents a significant and exciting area of growth for the Group. By the end of 2026, Heartwood Collection expects to be operating in excess of 300 bedrooms, extending the offer beyond dining into relaxed, high quality stays. Alongside this, Brasserie Blanc remains a highly valued and established part of the Group. Founded by Raymond Blanc over three decades ago, it is one of the most respected restaurant brands in the sector, known for its commitment to seasonal French cooking, consistency and genuine hospitality. The brand has recently undergone a considered rebrand that honours its heritage while bringing renewed clarity and contemporary relevance, reinforcing its long term strength and appeal. The company was acquired by Alchemy Partners, a one billion pound fund, in February 2022 and is on a clear and ambitious growth journey. Heartwood Collection currently owns 50 sites and forecasts to triple profits through a programme of new site openings. This growth will position the Group as one of the fastest growing hospitality businesses in the UK, underpinned by strong brands, a disciplined strategy and a clear focus on long term value creation.

Job Description Monday Friday 20 days holiday + 8 Bank Holidays Free onsite gym membership Uniform provided Overview Our Co Spaces restaurants are two of the busiest and most diverse food destinations within the building.

As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time.

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and healt

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program Discounted dental and health cover High street discounts: with Perks at Work Discounted car park * Holiday: 28 days including bank holidays (increa

Senior Food & Beverage Manager.City of London, London, South East, UK.Reports to: Head of Events and Commercial Partnerships.Salary: £32,000pa (£40,000 pa pro-rata).Annual Leave: 22 Days + bank holidays pro-rata.Conditions: Permanent position part time.Hours: 32 hours per week inclusive of paid br

Be responsible for preparing and serving fresh, healthy and nutritional food and drink. As a Food & Beverage Team Member at our club, you’ll have great communication skills, both face‑to‑face and over the phone. You also bring confidence, empathy and the basic computer skills that mean you’r

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring t

Assistant Manager for The Old Bank of England, an iconic pub set to undergo a refresh.We are looking for an individual who is passionate about beer and food, with leadership skills to excel in a bustling community.You will be responsible for delivering outstanding service, managing the team, and ove

In return, we’ll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) Free drinks and one item of food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coff

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring t

We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Food and Beverage Team Member - Bank at Elton House Care Home in Watford. As a Food and Beverage Assistant, your main responsibilities will include supporting residents with choosing their meal o

We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Food and Beverage Team Member at Barnet Grange Care Home in Barnet. Your focus as a Food and Beverage Team Member will be to support with the dining service and assisting residents with their m

As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life w

Cygnet is hiring a Bank Kitchen Assistant for flexible ad hoc shifts at Cygnet Hospital Ealing. The role involves preparing and serving food, maintaining a safe kitchen environment, and adhering to health and safety standards.

In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each yearFree drinks and food when you�