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Description We are recruiting for a Duty Manager for our new Paddington opening! Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. This year has marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up for our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! Currently, we have three iconic locations in Oxford Street's West End, Victoria, and Canary Wharf, with new openings both inside and outside of London in the next couple of years. As our new duty manager, you will receive: A competitive salary of £35,000 per year, plus quarterly bonuses. A rota that balances openings and closes that never supersedes 45 hours a week. Access to offers such as exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our new duty manager, you will be delivering exceptional guest service to all visitors, using your previous experience as a assistant manager/duty manager to be the leader on the floor, drive sales, create exceptional standards and foster fantastic relations with our food traders and team. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned.
Description At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams. As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve: Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance. Be Original. It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’. We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC. Who we are. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story. Ready to apply? If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it. Neurodiverse? Our accessibility toolbar can support you when you apply. UNITED BY THE BUCKET At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket. If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
**Pastry Chef de Partie at ROE!!** CANARY WHARF Salary - Up to £36K per year. Experience - Previous experience in a quality restaurant Are you a passionate and talented chef seeking a balanced work-life schedule without compromising on culinary excellence? ROE is looking for a motivated Pastry Chef to join our dynamic kitchen team! About Us - Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically-acclaimed sister restaurant, Fallow St James’s. Your Role: - Ensuring that all aspects of the Pastry section are managed in an effective, efficient, and productive manner - Oversee and adhere to all aspects of food safety and health and safety - Support the senior pastry chef in the execution of desserts. - Being a team player and willing to grow and develop. Work-Life Balance - At Fallow, we prioritize the well-being of our team members. We offer a unique work schedule of 3.5 days on and 3.5 days off, providing you with the opportunity to pursue your passions outside of the kitchen while still making a significant impact in our culinary endeavours. This balanced schedule allows you to recharge, spend time with loved ones, and pursue personal interests, ensuring you can bring your best self to the kitchen every day. Benefits: - Competitive pay rates. - Continuous training, coaching, and mentoring to support your professional development. - Wellbeing program that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group, plus Friends and Family discounts. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Increased holiday with length of service
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Elite Services & Facilities Management is hiring !! Looking for Cleaners and Food Packers to work in Stansted. Flexible Hours. Morning and Night available. Requirements: Clear DBS 5 years Reference with no more than 28 days gap. Driving license would be helpful. Pay rate : £11.44 per Hour
JooN is a brand new café and food bar coming to Warren Street in central London, offering fresh, nutritional yumminess and vibrancy to a busy and bustling street. We aim to bring new standards of hospitality and food quality to an area where breakfast and lunchtime variety is in high demand. JooN will become your happy place and the happy place of all our customers; this is a phrase we hold dear within our family and was a driving force for the design of our first family business: Café ChiBo. JooN will have a new focus on seasonal hot food and salads, reimagining the way to eat healthily…because we think that, in reality, it’s to eat happily. Your Character: You will be a creative, energetic, friendly and collaborative individual. Whilst JooN is in its initial phases we want to take this time to bond with our new team. You will become a part of our family, practicing and perfecting the new menu within our existing commercial kitchen in ChiBo. It is essential you are focussed, driven, not shy of hard work and, most importantly, committed to providing a service which at its heart is about making people smile. The Opportunity: This is an incredibly unique, fantastic opportunity to be a part of an exciting start up business. You will have an opportunity like no other to help craft a new menu, telling us exactly what you need to make our vision come to life. We will work together closely, ensuring your expertise and our dream are able to come together effectively. We recognise that your work will be the core and essence of JooN. Making sure that we have clear communication over how we can ensure your efficiency, productivity and ease in the kitchen will be priority. Duties - Supervise kitchen staff in food preparation and cooking - Create menus and develop new recipes - Ensure compliance with food safety regulations - Manage inventory and control food costs - Maintain a clean and organised kitchen environment - Train and mentor kitchen staff to enhance their culinary skills
**Chef de Partie at ROE!!** CANARY WHARF Salary - Up to £35K per year. Schedule - 3.5 days In, 3.5 Days Off Experience - Previous experience in a quality restaurant ** About Us** - Conscious & creative dining in the heart of Wood Wharf from the trio behind fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically-acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. Rare breed meats and carefully sourced fish from the British Isles are central to the menu, as well as regenerative crops like Wild farmed native grain. About You - In your role as a Chef de Partie you will be responsible for: - Producing all food consistently to the correct quality and standard. - Facilitating the smooth running of each Kitchen section by - Logical and efficient fridge organization. - Correct stock control and rotation. - Training the junior team in recipes, techniques, time management and performance. - Diligently adhere to all food hygiene and health & safety standards. - Working alongside kitchen operations manager to ensure the smooth day to day running of the kitchen. ** Benefits** - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and drink when you dine across the group plus Friends and Family discounts. - Free welcome lunch for you and a guest. - Family meal during your shift. - Your Birthday OFF.
🔥 Join The Blues Kitchen as Chef de Partie – London 🔥 Are you fired up about creating mouthwatering soul food that people can’t stop talking about? The Blues Kitchen is on the hunt for a Chef de Partie to join our kitchen crew in London. If you’ve got a passion for bold flavors and thrive in a fast-paced, music-filled atmosphere, this is your chance to shine! What’s cookin’? As a Chef de Partie at The Blues Kitchen, you’ll take charge of your section and serve up Southern-inspired dishes that bring the heat! From juicy brisket to our famous burgers, you’ll work with a passionate team delivering food that’s as unforgettable as our live blues nights. What we’re looking for: • Experience in a busy kitchen with a love for fresh American classics • Ability to own your station and keep the kitchen flowing smoothly • A team player with high standards and attention to detail • Passion, and the drive to grow your skills What’s in it for you? • 💰 Salary: £14- £14.50 per hour (depending on experience) • 👨🍳 Join a vibrant, fun-loving team with a love for great food • 🎶 Work in an electric atmosphere filled with live music • 🍔 Free staff meals and generous discounts across our venues • 🌟 Opportunities to grow and develop as we expand
Junior Sous Chef @ ROE!! CANARY WHARF Salary - Up to £39K per year. Experience - Previous experience in a quality restaurant Schedule - Full-time About Us - Conscious & creative dining in the heart of Wood Wharf from the trio behind fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically-acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. Rare breed meats and carefully sourced fish from the British Isles are central to the menu, as well as regenerative crops like Wild farmed native grain. About You - In your role as a Junior Sous Chef you will be responsible for: - Producing all food consistently to the correct quality and standard. - Facilitating the smooth running of each Kitchen section - Work closely with the Head Chef - Logical and efficient fridge organization. - Correct stock control and rotation. - Training the junior team in recipes, techniques, time management and performance. - Diligently adhere to all food hygiene and health & safety standards. - Working alongside kitchen operations manager to ensure the smooth day to day running of the kitchen. ** Benefits** - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and drink when you dine across the group plus Friends and Family discounts. - Free welcome lunch for you and a guest. - Family meal during your shift. - Your Birthday OFF. - Increase holiday with longevity of service
🔥 Sous Chef Wanted at The Blues Kitchen – London 🔥 Do you have a passion for Southern soul food, slow-cooked BBQ, and vibrant live music? We’re on the hunt for a talented Sous Chef to join The Blues Kitchen family in London. If you know your way around a smoker as well as you do a skillet, this could be your moment. What’s cookin’? As a Sous Chef at The Blues Kitchen, you’ll be at the heart of our kitchen – crafting bold, American-inspired dishes packed with flavour. Whether it’s tender, fall-off-the-bone ribs, smoky brisket, or those famous buffalo wings, you’ll be cooking food that makes people dance in their seats. You’ll work closely with our Head Chef to keep the kitchen rocking, manage the brigade, and deliver every plate with passion and precision. What we’re looking for: • Experience leading a kitchen team and thriving in a fast-paced environment • A love for soul food, and Southern hospitality • Creativity, energy, and drive to deliver top-notch food consistently • Attention to detail that shows up in every dish • A natural leader who can inspire the team and keep the good vibes flowing What’s on the menu for you? • 💰 Salary: £38,000 - £42,000 (depending on experience) • 👨🍳 A chance to work with a passionate team who love what they do • 🎸 Regular live music while you cook – it’s not just about the food, it’s about the experience! • 🌟 Career progression – we’re always growing and so should you • 🍔 Free staff meals and 50% discount across our venues
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
What we offer our Sous Chefs: - basic pay £14 - up to £16 per hour including service charge - 28 days holiday per year - Average working hours will be 45 per week - including weekends - 20% discount in all Young’s pubs and hotels - Access to our Apprenticeship Scheme, development programmes and Chef Academy What we look for in a Sous Chef; We are looking for an existing Sous Chef or Senior CDP looking for their next step, who considers themselves as a natural leader with a passion and flare for producing quality fresh food in an environment that makes people feel welcome. As the successful Sous Chef you will: - Have experience championing excellent service through quality food - Be an active hands-on Chef with excellent communication skills - Be responsible and able to manage the kitchen staff rota, training and all health and safety effectively at all times - Working alongside your Head Chef you will be able to demonstrate your creativity and ability by helping to design and deliver new dishes for our menus and daily specials - Demonstrate great planning and organisational skills, necessary to maintain effective controls with regard to both GP and labour - Have a pro-active approach to driving sales
**Host / Hostess - Roe Restaurant** CANARY WHARF Salary - Up to £15 per hour Schedule - Full-time Experience - Experience as a Host in a quality Restaurant About us - Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically-acclaimed sister restaurant in St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. About you - We are looking for dedicated, enthusiastic and hard-working professionals, who will thrive in our unpretentious and dynamic team. Benefits ·Competitive pay rates. ·Continuous training, coaching and mentoring. ·Wellbeing programme that includes team days out and mental health first aiders. ·Career progression with plenty of opportunities to move into a new role. ·50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. ·No structured uniform, celebrate your individuality. ·Family meal during your shift. ·Bonus scheme and employee referral scheme for eligible team members.
PLEASE READ CAREFULLY Must be 18 years old and over to apply Your job as a receptionist within Travelodge will be to check in and provide a warm welcome to our guests. You’ll be available at reception to offer help and guidance for our guests to ensure the perfect stay. It is possible that you will be required to support different departments with a variety of different tasks. At Travelodge we are passionate about supporting your development. You will have the opportunity to apply to our management training program called Aspire. Many of our current Hotel Managers, and even District Managers, started their careers at Travelodge as team members. Typical shifts based on rato shift base: 10pm till 7am. This can vary during busy periods, however 3 weeks notice is typically given for rotas. At Travelodge, we value your attitude and character as much as experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made by every employee and always try to recognise those who go ‘above and beyond’. As a Reception team member you will enjoy benefits such as: - 50% discount on rooms plus food and drink, as well as friends and family
main responsibility serves food and drinks to guest/customers in the hotel. Role is serving the plate from right hand and taking the plat from left hand . main thing is know what is the food allergy.