G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London
Scrub, de-scale, gut, head, wash, bone, cut, and slit fish by hand or using machinery, ensuring high-quality preparation. Oversee livestock care prior to processing, ensuring humane handling through the slaughter stage. Handle poultry processing tasks, including removing feathers, internal organs, feet, and heads, and preparing carcasses by trimming, filleting, portioning, or dressing. Weigh, label, pack, and stack finished products using manual or mechanical methods to meet production needs. Monitor and maintain food hygiene practices, quality assurance standards, and production KPIs. Supervise team members performing production tasks, including product changeovers and quality control. Ensure all production processes are completed efficiently, accurately, and with attention to detail.
Food and customer service is our focus. We give a fork about it. To be the face of Farmer J. As part of our front of house team you will be the first point of contact for the people that eat and drink with us. You must be able to confidently work on all sections across the front of house for which we will train you and maintain the highest level of customer service, product knowledge, food service and adherence to all Farmer J policies and procedures. To represent Farmer J values when dealing with customers, colleagues, and yourself.
Job Offer: Barista / FOH England’s Lane Café/Restaurant About Us England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences. Job Description Primary Responsibilities • Prepare customer drink orders to the highest standard. • Operate coffee and espresso machines (La Marzocco) and any other coffee equipment. • Take customer orders and communicate effectively with the team to ensure smooth preparation. • Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts. • Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo. • Confidently demonstrate knowledge of the menu, food, and drink options to customers. • Pay close attention to presentation and service standards. • Engage proactively with customers upon arrival and departure. • Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays. • Ensure all product displays are kept to the highest standard. • Support the team with other tasks to ensure smooth operations. • Attend all team and company meetings and training events. • Follow all company policies and operational procedures. • Assist on the floor when needed. Requirements • At least 3 years of hospitality experience in a café or restaurant setting. • Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art. • Strong knowledge of coffee extraction and dialling in. • Excellent customer service skills. • Experience using till and payment systems. • Experience working in a fast-paced café/restaurant environment. Trial Period & Contract • The role includes a 3-week paid trial shift and training period. • After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered. If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.
We are looking for an experienced and talented Sous Chef to join our vibrant team at Carbobar. The ideal candidate will bring a solid background in culinary arts, a passion for quality ingredients, and a commitment to outstanding hospitality. As Sous Chef, you will be a key partner to our Head Chef, contributing to the seamless management of kitchen operations. Your role will involve overseeing high standards in food preparation, ensuring an efficient, safe, and high-performing kitchen environment, and inspiring the team with your culinary expertise. We only use fresh and seasonal ingredients. We do not use frozen products. Key Qualifications: Minimum of 3-5 years of experience as a Sous Chef or in a similar senior kitchen role within high-quality bar or restaurant settings. Proven expertise in Italian cuisine or similar Mediterranean styles, with a focus on using fresh, seasonal ingredients. Note: We do not use frozen products; only fresh, locally sourced ingredients are served. Strong leadership skills, capable of managing and motivating kitchen staff, especially during high-volume service. Culinary certifications or professional training preferred. Key Responsibilities: Support the Head Chef in developing menu items, supervising food prep, and ensuring consistent quality in every dish. Oversee daily kitchen operations, including inventory management, food cost control, and health and safety compliance. Maintain a clean, organised, and efficient kitchen workspace, in line with our high standards. Why Join Us? Carbobar is more than just a bar—it's a place for community and culinary excellence. We offer a supportive and creative environment where you can grow as a professional while making a significant impact on our customers’ dining experience.
Description Ta'mini Lebanese Bakery is a middlestran street bakery food. located at Russell Square We are looking for a Full time employee. Barista experience Must needed. The Barista is responsible for serving products to costumers in a courteous and friendly manner. Safely handle the hot and cold drinks during preparation & serving. Receiving all customers orders. Ensuring that all customers are served & educated on our products. providing the highest quality standards to customers. Answering customers questions regarding any product in the store. Routinely cleaning all the shop areas (Bar Lounge, Dinning area, Trash). Serving and cleaning lounge when needed. Refilling the products in shop areas. Ensuring that all the cabinets are stocked and tidied to deliver a full service. cooperating with other staff members. Maintaining the service counters clean and fully stocked. Requirements: 1. Must know the customers service. 2. Ability to work under pressure. and manage the busy in peak time. 3. Hard working. 4. Barista experience.
KOYN is an avant-garde izakaya that merges the essence of traditional Japanese dining with contemporary flair. Under the visionary guidance of Executive Chef Rhys Cattermoul, our kitchen is a hub of culinary innovation, where the rich tapestry of Japanese cuisine is explored through subtle umami flavors and a commitment to responsibly sourced ingredients. As we continue to grow and redefine the dining experience for our guests, we're on the hunt for a passionate and skilled Chef de Partie to join our team. The ideal candidate has as a minimum of 1 year of experience as a Chef de Partie, with a strong preference for backgrounds in fine dining restaurants, particularly those specializing in Japanese cuisine. Main duties: - To maintain high quality standards in staff performance, food production and presentation service procedures. - To ensure food preparation and presentation meets agreed standards of service at all times. - To Ensure all kitchen appliances are kept clean and are well maintained and report any anomalies to the Head Chef. - To become knowledgeable and competent in food costs in order to provide recommendations to the Head Chef. - To manage a station and ensure its performance and productivity, according to set service standards and procedures. - To perform under pressure while maintaining high standards of food production - Ensure the correct cleaning and sanitising chemicals are used in compliance with EHO standards in the kitchen and take corrective action as required. - Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule. - Reports any incidents, complaints, suspicious persons or safety hazards immediately. - To work with fellow colleagues ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner. - To have an understanding of and adhere to the restaurant rules and regulations and in particular the policies relating to Fire, Hygiene, Health and Safety. What We Offer: - Competitive salary - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair We can't wait to hear from you!
Job Summary: We are looking for a highly skilled and creative Product Development Chef – Cakes & Pastries to lead the innovation and development of our dessert offerings at Caffe Concerto. This role involves researching global trends, experimenting with new flavors and designs, and continuously improving our cake and pastry selection to maintain our competitive edge in the market. ** Key Responsibilities:** • Develop and refine new cakes, pastries, and desserts that align with market trends and Caffe Concerto’s premium brand. • Create innovative and commercially viable products that can be produced at scale in our production kitchen. • Design and launch seasonal and event-specific product lines, ensuring a fresh and dynamic menu throughout the year (Christmas, January detox, Valentine’s Day, Mother’s Day, Pancake Day, Easter, Spring, Summer, etc.). • Conduct research on customer preferences, emerging flavors, and international dessert trends. • Work closely with the procurement team to source high-quality ingredients while ensuring cost-effectiveness. • Standardize recipes and procedures to maintain consistency across all locations. • Collaborate with marketing and content teams to showcase new products. • Train pastry chefs and kitchen staff on new recipes and techniques. • Maintain high hygiene and quality control standards in accordance with food safety regulations. ** Requirements:** • Proven experience as a Pastry Chef, preferably in product development. • Strong knowledge of modern cake decorating techniques and international pastry trends. • Creative mindset with a passion for innovation. • Ability to manage multiple projects and work under deadlines. • Excellent communication and collaboration skills. • Familiarity with cost control and menu engineering. Job Title: Product Development Chef – Cakes & Pastries ** Location:** Production Kitchen (Primarily) & Multiple Locations (for Training & Presentations) ** Salary:** Competitive, based on experience 40k to 55k Per Anum ** Job Type:** Full-time
Jamavar, a Michelin-starred fine-dining restaurant located in the heart of Mayfair, is seeking an experienced Pastry Chef to join our exceptional culinary team. With a reputation for delivering authentic Indian cuisine of the highest standard, this is a unique opportunity to elevate your career in one of London’s most prestigious dining establishments. Key Responsibilities: - Work closely with our dedicated culinary professionals on daily kitchen preparations. - Prepare a variety of pastries, desserts, and baked goods that reflect Jamavar's commitment to elegance and quality. - Accurately measure and mix ingredients, employing refined baking techniques. - Operate and maintain kitchen equipment, including ovens, mixers, and dough sheeters, to achieve consistent excellence. - Monitor the baking process to ensure products are created to perfection. - Decorate pastries with precision, finesse, and artistic flair, using icing, glazes, and other finishes. - Uphold food safety and sanitation standards at all times. - Collaborate with the wider kitchen team to coordinate orders and ensure timely delivery of dessert offerings. Qualifications: - Proven experience as a Pastry Chef or in a similar role within a high-end culinary environment. - Robust knowledge of advanced pastry techniques, high-quality ingredients, and specialized equipment. - A meticulous eye for detail and an unwavering commitment to producing exceptional desserts. - Strong understanding of food safety regulations and best practices. - Excellent time management skills to thrive under pressure in a fast-paced, Michelin-level kitchen. - Creativity and precision when designing and decorating pastries to meet our exacting standards. What We Offer: - The chance to work in an award-winning, fine-dining restaurant known for its excellence in Indian cuisine. - A collaborative and supportive work environment where your skills and creativity are valued. - Exceptional opportunities for professional development and career growth within the LSL Capital group. - Employee discounts granting access to some of Mayfair’s most prestigious dining experiences. If you are ready to showcase your talent and contribute to Jamavar’s celebrated culinary legacy, we want to hear from you!
Job Summary: Caffe Concerto is seeking a Product Development Chef – Savory Menu to lead the innovation and enhancement of our food offerings. This role is crucial for ensuring our menu remains fresh, exciting, and aligned with modern culinary trends, helping us stand out in a competitive market. The ideal candidate will have expertise in hot food, seasonal menus, and high-volume production, ensuring that every dish is both innovative and commercially viable. ** Key Responsibilities:** • Develop and test new hot and savory dishes for breakfast, lunch, and dinner menus, ensuring a balance between classic flavors and modern trends. • Create innovative, scalable, and commercially viable dishes suitable for high-volume production. • Introduce seasonal and event-specific menus throughout the year, including Christmas, January health-conscious options, Valentine’s Day, Mother’s Day, Easter, Spring, Summer, and beyond. • Innovate with seasonal ingredients to create dynamic, high-quality dishes. • Collaborate with procurement to source premium ingredients while managing costs effectively. • Standardize recipes and ensure kitchen teams can replicate them consistently across multiple locations. • Work closely with operations and training teams to ensure seamless implementation of new menu items. • Support marketing efforts by providing insights and ideas for showcasing new dishes. • Ensure all new products meet food safety and quality standards. ** Requirements:** • Experience as a Head Chef or Product Development Chef in a high-quality restaurant, café, or production kitchen. • Strong knowledge of hot food preparation, seasonal menus, and modern culinary trends. • Ability to create visually appealing, flavorful, and scalable dishes that fit the Caffe Concerto brand. • Strong leadership and communication skills. • Ability to work under pressure and manage multiple projects simultaneously. • Familiarity with menu engineering, cost control, and food production at scale. Location: Production Kitchen (Primarily) & Multiple Locations (for Training & Presentations) ** Salary:** £45,000 – £60,000 per year (depending on experience) ** Job Type:** Full-time
Simple Health Kitchen – Assistant Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Supervisor, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the General manager, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.
Job Summary: We are looking for a Content Creator & Social Media Specialist to showcase the creativity of our product development chefs and bring our brand’s culinary artistry to a wider audience. This role involves capturing high-quality content, engaging with customers online, and driving excitement for our new menu items. In addition to highlighting our food, this person will also showcase the beautiful interior design and atmosphere of Caffe Concerto’s restaurants, giving customers a full sensory experience through digital storytelling. Key Responsibilities: • Capture high-quality photos and videos of new cakes, pastries, and food creations. • Create engaging social media content, including reels, behind-the-scenes footage, and chef interviews. • Work closely with the chefs to highlight key ingredients, techniques, and inspirations behind new dishes. • Feature the elegant interiors, ambiance, and dining experience of Caffe Concerto restaurants. • Manage social media platforms, posting regularly and engaging with followers. • Develop creative marketing campaigns to increase brand visibility. • Analyze content performance and suggest improvements based on insights. Requirements: • Proven experience in content creation, photography, videography, and social media management. • Strong understanding of platforms like Instagram, TikTok, and YouTube. • Ability to work independently and creatively in a fast-paced environment. • Passion for food, hospitality, and visual storytelling. • Basic editing skills (Photoshop, Canva, or video editing software). • Experience in a hospitality or food-related business is a plus. Job Title: Content Creator & Social Media Specialist (Part-Time) Location: Hybrid / Caffe Concerto Locations Salary: 15£ TO 20£ Per Hour Job Type: Part-time
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Preparing drinks - Committing drink & food specifications to memory - Engaging with our products and offering - Execution of private and corporate events - Delivering uniform drinks as per Clays guidelines - Communicating the business and technology to our guests - Understanding of our technology - Making incredible recommendations based on your knowledge and training - Setting up for service - Maintaining Health & Safety expectations - Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications - 2 - 3 years experience in a cocktail bar. - Excellent knowledge of classic cocktails - Ability to work under pressure - Experience in high volume bars, preferred not essential - Excellent written and verbal communication in English - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Our great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Job Description: We are looking for a passionate and experienced Chef to join our dynamic kitchen team. As a Chef, you will play a crucial role in supporting our team in delivering high-quality food, maintaining kitchen standards, and inspiring the team to achieve culinary excellence. Responsibilities: Oversee daily kitchen operations, ensuring high standards of food preparation and cooking. Supervise kitchen staff, fostering a collaborative environment while providing leadership and guidance. Maintain food safety and hygiene standards, ensuring compliance with the Level 2 Food Hygiene Certificate. Manage inventory and food production processes, optimizing resources for efficiency. Train and mentor team members, enhancing their culinary skills and restaurant experience. Requirements: Great understanding of products and ingredients 5+ years of working in a professional kitchen Must be prepared to work weekends, evenings, bank holidays & events Food hygiene Level 2 certificate required
Overall Purpose of the Role: To support your restaurant management team in creating a great working environment that stimulates motivated and trained Nandocas to deliver a warm, fun, genuine and memorable experience to our customers which in return supports the achievement of maximum sales and profit. WHAT I DO People • I support my management team in creating a great working environment that supports our Compass and enables all Nandocas to enjoy their work and to be the best that they can be • I support my team’s training and development to create great customer feelings and moments. • I grow and develop Nandocas for life and for work by having quality conversations with them while on shift. • I recognise and celebrate the success of my team. • I support communication in the restaurant so that the team is well informed and feel heard. Product • I support my team to deliver amazing food, freshly cooked to order and served hot in 15 minutes. Place • I help to run great shifts that deliver brilliant customer moments and create the customer feelings. • I keep my restaurant beautiful, safe, clean and representative of the Nando’s brand. • I carry out, monitor, and correct procedures in order to be safe, legal and follow the Nando’s standards. Performance • I grow sales by running great shifts that deliver operational efficiency and achieve restaurant targets. • I support the delivery of operating profit through effective management of costs; including GP, waste and labour. • I support the communication and implementation of the restaurant’s business plan and vision.
Japanese Restaurant is looking for Senior Sous Chefs to join their team. Accountabilities in the absence of Executive Head Chef/ Head Chef: · Staff Management · Quality of Product . Presentation . Portion Control . Consistency . Taste · Menu Development · Audits – Ensuring that the business is protected at all times and that covered legally in the event of a visit from any authorities (Fire Officers, EHO, Trading Standards and Internal Audits) Venue Management: · Ensuring Health & Safety regulations are well maintained within the Back of House Department · Ensuring that the kitchen complies with the Food Safety Regulations · Responsible for ensuring daily, weekly and monthly checks are adhered to · Raise maintenance issues · Monitoring Pest Control, requiring call-outs if necessary · Ensuring that all Audits from EHO and from Food Alert the kitchen is fully compliant. · Dealing with orders and invoices · Ensuring that guest requests and food orders especially at the beginning and at the end of the operation are given the due quality inspection · Special guest requests should be handled proactively · FOH should not be rushed to cater for closing operation · Custodian to check and implement allergen policy Cost Management: · Keeping costs and profit in line with P&L, therefor weekly stock takes are necessary · Ensure that the correct supplier is used · Challenge any suppliers not providing correct service and document · Ensure labour cost is in line with the budget People Management: · Providing support to all Back of House Team Members, regardless of position. · Ensuring that each Back of House Team Member has the opportunity to develop, motivate and train the Team in line with the Executive Head Chef / Head Chef · Helping the Executive Head Chef / Head Chef to cross-train each Team Member, to be able to cover at least one other section, in case of sudden absence · Cover any position`s shift if necessary. · Manage Probation Periods, Mid Year & End of Year Appraisals in line with the Executive Head Chef / Head Chef · Ensuring that any member of the Back of House Team would be comfortable dealing with an inspection by the EHO Benefits: Company events Discounted or free food Employee discount Work Location: In person
Il Bistrotto is a fresh and exciting Italian dining concept opening soon in Chelsea, London. We are dedicated to offering authentic Italian cuisine with a Mediterranean twist, featuring carefully sourced regional products that celebrate the rich and diverse flavours of Italy and not only. Job Summary We are seeking a dedicated and skilled Sous Chef to join our culinary team. The ideal candidate will play a vital role in supporting the Head Chef in the daily operations of our kitchen, ensuring high standards of food quality and presentation. The Sous Chef will also be responsible for supervising kitchen staff, managing food preparation, and maintaining food safety standards while fostering a positive and productive work environment. Responsibilities - Assist the Head Chef in menu planning and development, ensuring creativity and seasonal relevance. - Supervise and train kitchen staff in food preparation techniques, cooking methods, and presentation standards. - Ensure that all dishes are prepared to the highest quality and consistency, adhering to established recipes and portion control guidelines. - Maintain a clean and organised kitchen environment, ensuring compliance with food safety regulations. - Help manage inventory levels, including ordering supplies and minimising waste. - Collaborate with the culinary team to develop new dishes and improve existing menu items based on customer feedback. - Oversee daily kitchen operations, including scheduling staff shifts and managing workflow during peak service times. - Foster a culture of teamwork and collaboration within the kitchen staff to enhance overall performance. Qualifications - Proven experience as a Sous Chef or in a similar role within a restaurant or hospitality setting. - Strong knowledge of food safety regulations and best practices in culinary operations. - Excellent leadership skills with experience in supervising and managing a team effectively. - Proficient in food preparation techniques with some experience in bread and pasta making. - Ability to work under pressure in a fast-paced environment while maintaining attention to detail. - Strong communication skills to facilitate collaboration among kitchen staff and front-of-house teams. - A culinary degree or relevant certification is preferred but not essential; practical experience is highly valued. Join us as we create exceptional dining experiences through innovative cuisine and outstanding hospitality! Job Types: Full-time, Permanent
- Plans and coordinates the operations of help and advisory services to provide support for customers and other staffs. - Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs. - Monitor customer interactions and identify areas for improvement. - Develops and implements policies and procedures to deal effectively with customer requirements and complaints. - Identify and implement strategies to improve customer satisfaction and retention - Contribute to the development of the business and implementation of customer loyalty programs. - Stay up to date on industry trends and best practices in customer service. - Ensure compliance with relevant regulations and policies. Skills Required · Excellent customer service skills and leadership skills · Having a strong knowledge about retail concepts and of retail industry The ability to deliver the target on time. Be a well-organised manager as well as a dedicated employee. Good in time management and be an example to other staff members. The ability to sell products and service. Maintain patience and resilience in a demanding job
We are looking for a brilliant baker to head up our baked section in our cafe restaurant on Golborne Road. The daily role is focused on producing the baked goods for sale in the bakery, while taking charge of the baking operation, such as ordering ingredients, monitoring hygiene procedures and taking stock. At Klear Labs we work exclusively with gluten free ingredients, and creativity and curiosity in the daily chores are a must. Attention to detail is important, and we always encourage trialling new ideas and exploring new ingredients as they become available. The day starts at 6am and typically finishes at 2-3pm. A suitable candidate must have baking experience in a commercial kitchen, be capable of planning production and produce a variety of items at a high standard. Only experienced candidates will be considered for this position. Looking for full time candidate but part time could also be an option. About us: Working with seasonal produce and being uncompromising in our focus on quality, flavour and a nutrition- led menu, quickly favoured the cafe amongst not only critics and local residents alike, but creatives from every corner the world. Klear Labs bakery was conceived from the idea that a bakery can be modern, exciting and transparent at the same time. All of our ingredients are worth mentioning and created with great care, a lot of research and a lot of soul. The superb and gratifying community we are part of is partially what makes working at Klear Labs so special. Our team is fuelled by a desire to learn, to explore and to re-define creativity within our core concept framework. We work hard to create an environment where innovation and opportunity co-exist, offering a nourishing and engaging environment for our team to thrive in. Our first year has been a phenomenal ride, and as we begin to build Klear Labs in other territories there is a real potential for growth for senior positions within the company. If you are a passionate Head Chef, experienced Sous Chef or brilliant baker looking for a vibrant new project, we’d love to hear from you! What We’re looking For: - Passionate & driven personality who finds joy in sourcing the best ingredients - A self motivated leader to take control of the kitchen and lead the team with innovation and kindness - Enthusiasm for building relationships with suppliers and supporting regenerative farmers - An understanding of the value in consistency of quality - An interest to explore working in tune with the seasons - Enjoyment in exploring new techniques, ingredients and the work of other modern cafes around the world. - Willingness to learn a low carb approach to food - A positive, genuine individual who wants to help build a fantastic team & culture - Commitment and willingness to work with the team to get to the best possible product - Creative thinker who thrive in fast paced environments What We're Offering: - Rare Creative Role in a Young & Forward Thinking Company - Opportunity to Learn about Human Optimization Through Food - Dynamic Environment with an Engaged and Friendly Team - Potential to Grow in the Company - Great Salary & Paid Holidays - Daytime Only Hours - Flexible Rotas / Days Off - Staff Discount to Use Anytime
**Drop Your CV** £14 per hour + Surplus Service Charge What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs £20 Taxi Contribution for late shifts Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Health Cash Plan (option to add children) Dental Plan (option to add children) Birthday Day Off Discount on Cowshed products and Soho Home (up to 50%) Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Barista Prepare and serve coffee, tea, and other drinks Take orders and process payments Clean and sanitize work areas, seating areas, and equipment Prepare the premises for opening Welcome customers Prepare and serve hot snacks, sandwiches, and cakes Check and order new stock Describe menu items and suggest products to customers Waiter / Waitress Customer service: Greet customers, answer questions about the menu, and provide advice on ingredients Taking orders: Take orders from customers and relay them to kitchen and bar staff Serving food and drinks: Serve food and drinks in a timely manner Table service: Set and arrange tables, clear tables, and return dishes and cutlery to the kitchen Payments: Deliver checks and collect payments Customer satisfaction: Check in with customers during their meal, deal with any complaints, and make sure customers are happy Communication: Communicate effectively with customers and other serving and kitchen staff Health and safety: Adhere to all relevant health department rules and regulations
We are seeking a dedicated and experienced Wine Bar/Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Knowledge and interest in wine especially low intervention productions - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£28,000 to £35,000 per year) Schedule: Full-Time
The Breakfast and Events Supervisor is responsible for overseeing the hotel's breakfast service and coordinating events, ensuring exceptional guest experiences. This role involves supervising the breakfast team, managing event operations, maintaining service standards, and ensuring smooth day-to-day food & beverage operations. Key Responsibilities: Breakfast Service Supervision: · Oversee and coordinate the daily breakfast service, ensuring efficiency and high service standards. · Ensure buffet stations are well-stocked, visually appealing, and meet hygiene and safety regulations. · Train and lead the breakfast team, ensuring guests receive attentive and friendly service. · Address and resolve any guest concerns or special requests during breakfast service. · Monitor food quality and liaise with the kitchen team to ensure timely replenishments. · Ensure cleanliness and organization of the breakfast area, complying with health and safety regulations. Team Leadership & Training: · Train and mentor breakfast and event service staff, ensuring high standards of hospitality and service. · Create staff schedules to ensure adequate coverage for breakfast service and events. · Motivate and support the team to maintain high morale and productivity. · Monitor team performance, providing feedback and implementing improvements where needed. Event Coordination & Execution: · Plan, organize, and oversee hotel events, including corporate meetings, weddings, and private functions. · Work closely with the kitchen, service, and sales teams to ensure seamless event execution. · Set up event spaces according to client requirements, including seating arrangements, table settings, and décor. · Supervise event service staff, ensuring professionalism and efficiency during events.
Job duties & responsibilities: - Organising staff shifts and scheduling - Providing excellent customer service - Leading by example - Planning menus - Working with food and drink suppliers - Ensuring all food safety procedures are strictly followed according to sanitary regulations - Following all company policy and procedures regarding dealing with cash, equipment and property - Cleaning the kitchen according to regulatory guidelines - Maintaining safe working conditions - Auditing inventory levels to ensure product availability, and ordering products as necessary - Recruiting and training staff - Working closely with management to meet revenue objectives - Implementing appropriate strategies to resolve adverse trends and improve sales Skills and Qualifications: • Ability to remain calm under pressure • Should be dependable and reliable • Business management skills • Exceptional organisational and leadership skills • Knowledge of food production • Ability to work well with others with excellent interpersonal and communications skills • Knowledge of computers and industry technology • Ability to work flexible hours, including nights and weekends • Basic understanding of food preparation
We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our bustling Fish and Chips shop. As the Restaurant Manager, you will be responsible for ensuring smooth operations, delivering excellent customer service, managing a motivated team, and maintaining high standards of food quality and cleanliness. You will be the face of the restaurant and play a key role in delivering an outstanding dining experience to our valued customers. Key Responsibilities: Operations Management: Oversee the daily operations of the restaurant, ensuring everything runs efficiently and meets our quality standards. Customer Service: Ensure an excellent dining experience for customers by addressing inquiries, handling complaints, and maintaining high service standards. Team Leadership: Lead, train, and motivate restaurant staff, including cooks, servers, and cleaners, ensuring the team works cohesively and productively. Inventory and Ordering: Manage inventory levels, order supplies, and ensure all ingredients and materials are fresh, properly stored, and used efficiently. Quality Control: Monitor food preparation and presentation to ensure the highest quality of fish and chips is served to customers. Health & Safety Compliance: Maintain a safe and clean environment, ensuring compliance with health and safety regulations, including food handling and cleanliness standards. Financial Management: Oversee the restaurant's budgeting, staffing costs, and daily financials, ensuring profitability while maintaining quality. Scheduling: Create and manage staff schedules to ensure adequate coverage for peak hours and minimize labor costs. Marketing and Promotions: Assist with marketing efforts and promotional campaigns to attract customers and drive sales. Reporting: Track and report on operational performance, sales, customer feedback, and other key metrics to ownership/management. Qualifications: Previous experience in a restaurant management role (preferably in a fast-casual or quick-service environment). Strong leadership, organizational, and communication skills. Knowledge of food safety and health regulations. Ability to manage and motivate a team in a fast-paced environment. Strong customer service and conflict-resolution skills. Financial acumen with experience managing budgets and costs. Flexibility to work evenings, weekends, and holidays as needed. Preferred Qualifications: Experience in the food industry, particularly in a fish and chips or similar establishment. Knowledge of point-of-sale (POS) systems and scheduling software. A passion for high-quality food and excellent customer service. Why Join Us: Competitive salary and performance-based bonuses. Friendly and supportive work environment. Opportunity for growth and advancement within the company. A chance to lead a well-loved local business and make a direct impact on its success. If you are passionate about food, customer service, and leading a team, we’d love to hear from you! Apply today to become part of our team and help create a memorable dining experience for our community.
We are looking for friendly, approachable and hardworking staff to join our team. We have built a reputation for great food and excellent customer service and every role in our friendly team is a vital one. We want every one of our Mother Hubbard's customers to have a brilliant experience every time they visit, that means hot food in a clean and great environment. Applicants must have • Have an in-depth knowledge of our products and up-sell where possible to drive sales. • Ensuring our great tasting food and other menu items are delivered to our customers exactly how they are intended! • Ensure you clean and sanitize work areas, equipment, utensils, dishes, or silverware as necessary. • Remove rubbish and food waste as necessary ensuring our front counter, restaurant and toilet areas are kept clean and tidy at all times. • Operate the cash register / handle money / give correct change in line with cash handling guidelines. • Work in compliance with Food Safety and Health & Safety Policies and Procedures. • At all times you will represent our brand in a positive, professional manner. • Ensure a clean and tidy eating and serving area so that our customers have the utmost confidence in us at all times. • Ensuring the shop and all equipment are cleaned to a high standard at the close of a business day.
nsure all food is prepared to meet restaurant quality and standards. Supervise junior kitchen staff to ensure smooth operations during service. Coordinate with the Curry Chef, Tandoori Chef, Chef and other kitchen staff to maintain workflow efficiency and seamless service execution. Maintain stock levels and manage inventory, ensuring minimal wastage. Adhere to food hygiene, health, and safety standards in all kitchen activities. Train junior staff to develop their skills and maintain a productive team environment. Take responsibility for the kitchen in the absence of the Head Chef. Facilitate clear communication between different kitchen sections to ensure timely preparation and delivery of dishes. Assist in menu innovation by working closely with specialized chefs to incorporate diverse flavors and techniques.
Cut, trim, and prepare different types of meat, including beef, lamb, poultry, and other meats, as per customer requirements. Maintain high hygiene and food safety standards while handling meat and using equipment. Ensure the quality and freshness of meat products by regularly checking stock and expiry dates. Pack, label, and display meat products efficiently for easy customer selection. Provide advice to customers on different cuts, cooking methods, and storage of meat. Operate butchery equipment safely and maintain cleanliness of the work area. Monitor stock levels, assist in ordering supplies, and reduce waste by using meat efficiently. Follow all health and safety regulations related to food handling and workplace safety.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
Oversee daily kitchen operations, ensuring high standards of food preparation and safety. Manage and train kitchen staff, fostering a collaborative environment. Monitor food production processes to maintain quality and efficiency. An excellent knowledge of Food Hygiene including HACCP. Ensure compliance with health and safety regulations. Maintain a high standard of hygiene and safety in respect of premises, staff and food handling by ensuring that all staff members attend the company hygiene and safety training Supervise portion numbers, control food wastage on site and take appropriate action as the need arises Regularly review performance with each member of the team Ensure that training and temperature records are maintained Collaborate with front-of-house staff to ensure seamless service. Maintain inventory and order supplies as needed. Implement menu changes and special offerings as required. Integrity and the ability to communicate appropriately at all levels of the business. Empower team to deliver excellence in customer service. Ensure that the highest standard of food quality, presentation and service are achieved and maintained at all times
Acme Fire Cult Acme Fire Cult (AFC) Is a live-fire restaurant from chef Andrew Clarke.. Located in the bustling heart of Dalston, AFC takes inspiration from a multitude of avenues; from Turkish Ocakbasi, the fermenting traditions of south-east Asia and Andrew’s many gastronomic journey’s through India. The flavours are complex, rich and a more refined take on traditional fire cooking. We are dedicated to having a large portion of the menu being made up of plant based dishes which have equal importance to their meaty counterparts. AFC has a burning passion for quality produce and sustainability. We source rare and native breed meats from around the UK, day boat caught fish from Scotland and Cornwall and the best quality fruits and vegetables from south east farms. The restaurant is a sister venture to 40FT Brewery, a micro-brewery, based onsite producing a rotating range of high quality craft brews. We work closely with the brew team, utilising their spent products in our menus, repurposing traditional waste products into integral ingredients and in doing so, providing closed-loop sustainable practices. REQUIREMENTS Previous experience in a similar role Experience running a busy grill section WE OFFER ‘Refer a Friend’ Bonus 50% staff discount Gym vouchers Cost price wine through suppliers In-house training dedicated to your personal development Trips to meet suppliers and producers Training and qualifications, including WSET, Health & Safety, Food Hygiene Whole team staff parties Staff meals and end of shift drinks Full pension and holiday entitlement
Barista - Store# 85511, HERTFORD - LEA WHARF Brand Starbucks Coffee Company Location Hertford - Lea Wharf (Store# 85511) 12 Bircherley Green Hertford Centre Bircherley Street Hertford Hertford SG14 1BN Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you’ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that’s why you’ll also have access to our partner networks, because here you belong. You don’t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store. The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support center So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong. What is our process? Application > CV review > interview and in store experience > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more Job Number: 240106908
We're looking for a talented individual to join our team to lead the production of our in house baked goods as well as provide our chefs with general kitchen assistance to help deliver our brunch menu over the weekend. In this role you will be responsible for: - Production of baked goods counter including cakes, pastries and grab and go food items - Keen for research and development of new recipes - Maintain high standards of food safety, cleanliness and organisation in kitchen - Assist with preparation of brunch menu and service over the weekend
Job Title: Social Media & Marketing Manager Temp (Maternity Cover) Location: Hybrid/Remote – 1 day per week (Tuesdays) in office. Shepherd’s Bush, London. Contract: Temporary (April 1, 2025 – August 1st, 2025) Salary: £40,000 Pro rata Full Job Description We are looking for a creative and proactive Marketing Temp to cover maternity leave from April 1, 2025, to August 1st, 2025. Working closely with our current head of marketing during April and then reporting directly to our CEO, the successful candidate's role will be to support, maintain and enhance the impeccably high standards of implementation and delivery across the day-to-day activities of the brand. This role requires an individual that has all round marketing knowledge with a strong focus on content creation and social media management. This role will involve working with both US and UK team members, agencies and brands. You’ll be working on a hybrid basis, with one day per week in our Shepherd’s Bush shared working space. You must be able to independently develop recipes using our products and film, edit and post this content to social media. Qualifications / Experience required: Bachelor’s degree Marketing experience: 3-5 years Social media experience: minimum of 3 year This is a brilliant opportunity for an ambitious and self-driven candidate to join a rapidly growing and exciting company where your responsibilities will include: Content Creation & Social Media: Owning, maintaining and adapting The Foraging Fox social media content plans and calendar according to in-store and online retail promotional / awareness building activities. Develop, film, and edit high-quality recipe videos independently. Write engaging copy for Instagram, LinkedIn, events, and website content. Promote user engagement, increase numbers of followers and direct D2C sales. Brand & Event Management: Leading the calendar of consumer events / festivals and trade shows for both the UK and US and develop the consumer journey experience on site. Edit and prepare marketing assets for campaigns and activations. Coordinate deliveries and show briefs for events and brand initiatives. Attend UK events and manage setup/ takedown. Manage staff and capture content for social media. Influencer Management: Communicate with existing influencers. Source new content creators, plan deliverables. Arrange product send-outs. Website Management: Update news section. Manage any new website changes needed. Update website photography to reflect any product changes. Photography/Graphic & Asset Management: Keep shared dropbox files for photography up to date with most recent photography Create briefs for photoshoots and book photography. Work with a number of external agencies both UK and US to ensure retailer photography is correct and where necessary fix any errors. Main point of contact for in-house marketing teams amongst our retail partners. Drafting marketing materials, web copy, brochure copy and consumer liaison copy. Being responsible for briefing third party creative teams on execution e.g. ad/banner artwork and photography bibles, as examples. Use Canva & Photoshop to create and edit briefs, presentations and decks. About You: Proven experience in social media content creation and video editing. Confident in working independently Copywriting skills for social media, events, and websites. Highly organized with experience in event planning and logistics. Able to prioritize tasks and work efficiently within deadlines. Why Join Us? - Opportunity to work in a fast-paced, creative environment. - Gain hands-on experience with a global brand. - Hybrid with a collaborative team. How to Apply: Apply with CV and link to portfolio (Must including examples of recipe/ food video content) Only candidates that apply with this will be considered. Interview process: Stage 1: Initial chat with Head of Marketing Stage 2: Chat with CEO & Head of Marketing Stage 3: Meet the team + Present example project. Stage 4: Feedback given/ Final offer if successful. Job Types: Full-time, Temporary Contract length: 4 months Pay: £40,000 Pro rata Schedule: Monday to Friday Work Location: Hybrid remote in London W6 7NL Start date: 01/04/2025
Crunch is looking for a skilled and motivated Sous-chef to join our dynamic kitchen team at new site in Soho. The ideal candidate should have grill experience in a fast-paced environment, a positive attitude, and the ability to work well with others. We are looking for someone who thrives under pressure and enjoys delivering high-quality dishes consistently. Key Responsibilities: - Follow opening and closing guidelines: Ensure all prep work is completed and the kitchen is clean and organized at the start and end of each shift. - Operate the grill station efficiently in a busy kitchen: Maintain a high level of speed, accuracy, and consistency when cooking on the grill station, ensuring orders are delivered promptly and meet quality standards. - Ensure stock rotation (FIFO): Implement the First In, First Out method to keep ingredients fresh, reduce waste, and maintain proper stock levels. - Have an understanding of all other sections in the kitchen: Be versatile and able to assist in other areas of the kitchen, such as prep, cold station, or fryer, as needed to ensure a smooth workflow. - Maintain high food quality and safety standards: Follow food safety guidelines (HACCP) and ensure all dishes are prepared according to recipes and quality specifications, adhering to health and safety regulations. - Contribute to a positive and fast-paced working environment: Support and motivate team members, fostering teamwork and maintaining a calm and productive atmosphere, even during high-pressure situations. - Assist in inventory management: Help monitor and manage inventory levels, reporting shortages or overstock to management. - Ensure cleanliness and organisation of the work area: Regularly clean and sanitize the workstation, utensils, and equipment to uphold kitchen hygiene. What We Offer: - Paid trial shifts - Competitive salary of £14.5 - £16 - Earliest shift start at 8:30 and latest finish at 23:00 - How many hours do you need? We work around you! - Flexible working hours - Free uniform provided - Referral bonus of £300 for recommending new team members - Fully structured and paid training provided - Free home-made meals while you’re on shift! - Pension scheme with company contributions - Opportunity to grow within the company we’re opening new sites soon! Requirements: - Previous experience working with grills in a busy kitchen - To be a team player with a can-do attitude - Ability to perform under pressure - Have a great smile and represent the company at all times - Food Safety certificate of level 2 or above If you want to join us in creating the ultimate sandwich uprising, and ready to join a team where you can grow, we'd love to hear from you! Crunch Team 🤘🏼🥪
- Hourly Pay: Up to £12.75 (£13.50 from 31st March) - Performance Bonus: paid quarterly (earn £0.50/£0.75/£1 per hour, based on store performance and hours worked) - Hours: Full-time, 35 hours per week - Benefits: • Wagestream financial support (withdraw money before pay day) • Symbio - health & wellbeing support (GP, counsellor, physiotherapist) • Free healthy food on every shift • Generous in-store discounts • Structured training and onboarding plan • Career development opportunities • Closed on Christmas and New Year Join our team! We’re looking for a motivated, high-standard Team Leader focused on food and guest service to join our fast-paced healthy eating food business. At Tossed, our mission is simple: to serve "healthy and delicious food, made fresh, with love.” Every ingredient and meal is prepared with care and passion, and we’re looking for someone who shares this commitment. ** About the Role:** As a Team Leader, you’ll work closely with the General Manager, leading by example to create a welcoming and fun atmosphere while supporting your team to deliver exceptional service. You’ll manage daily operations, including food production, waste, and service, while coaching and developing your team to reach their full potential. Who You Are: - A team player who can lead, train, and inspire - Able to problem-solve under pressure with a calm, constructive approach - Skilled in handling guest feedback and creating a positive store environment - Detail-oriented, adaptable, and motivated to grow - Excellent communicator Why Join Us? If you’re looking for a new challenge or a place to grow your career, this is the perfect opportunity. Apply now to start immediately and be part of a team that’s passionate about health, wellness, and delivering an exceptional experience. ** Ready to make a difference? Apply today!**
We are London’s most iconic Italian delicatessen and restaurant, located across London. Lina Stores is known for its fresh, handmade pasta, meats, cheeses, antipasti and many more products. What’s in it for you? Ongoing opportunities for training, development, and promotion - high quality, freshly prepared staff meals daily – employee discounts across White Rabbit Restaurants – refer a friend (£250) As a STARTERS Chef, you will work independently cooking fresh pasta and starters in our open kitchen in our Lina Stores restaurant. You will prepare dishes efficiently and to the desired specifications (being mindful of wastage). You will work together with the team, follow company procedures and ensure consistency, cleanliness and uphold excellent H&S and food hygiene standards. Role: STARTERS CHEF full-time Location: South Kensington £13.50 - £14.00 per hour Full-time mixed shifts
Salta Grill at Leather Lane is currently has a vacancy on our successful outdoor trendy street food outlet Monday to Friday lunch time service WEEKENDS OFF ! Key Responsibilities: - To help prep up food for service - To help set up our out-door store to ensure it is the best it can be (This includes carrying up and down stairs) - To offer customers a high level of service during lunch to maximise sales (You will need to be ready to work in all weather conditions) - To help clean, close and prep food for the next day You Must Have : 1. Full documents 2. 2 years previous experience In exchange for your passion we offer a great package: Top rates paid with holiday + pensions + free food of course 15 hours per week. Monday to Friday. Sociable hours (No evenings or weekend work) Our people are the lifeblood of our company We produce the right products at the right time and deliver a wonderful customer experience Are You Interested ? If so APPLY NOW with your CV And if we like what we see from you CV, we'll be in touch and invite you along for an interview Job Types: Part timeContract, Permanent
Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/35 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!
We are looking for a kitchen porter to join our team, who is interested in learning everything about pastry. We are looking for someone who is organised with their time and has great work ethic. What you will be doing: - Assist in carrying out mise en place and food preparation for products - Wash dishes, utensils and kitchen equipment while keeping the areas clean to a high level - Work in compliance to all UK Food Health and Safety Preparation laws It Is important that this individual is: - A team player with great organisational skills and time management – you will need to be able to multi-task, be efficient, and work in a fast-paced environment. - Someone who is discipline in prioritising cleanliness, food hygiene and minimising food wastage (adhere to FIFO, recycling, etc) - An individual eager to learn, willing to contribute with a collaborative atmosphere and will openly communicate with everyone. *Please be aware that at this time, we can only accept applications from people who live and are eligible to work in London. You can also send your CV and cover letter - write your subject as ‘Hiring Inquiry’. Schedule: Open to discussion but to include early shifts (starting from 7am 5 days a week, weekends) Job Types: Full-time, Part-time, Contract, Permanent
We are looking for an experienced and passionate Chef de Partie/Pizza chef to join our vibrant team at Carbobar. The ideal candidate will have a strong foundation in culinary arts, a commitment to fresh ingredients, and a desire to deliver an outstanding dining experience. As a Chef de Partie/pizza Chef, you will support our Sous Chef and Head Chef in daily kitchen operations, bringing consistency and creativity to every plate. At Carbobar, we proudly use only fresh, seasonal ingredients—no frozen products—to create our dishes. Key Qualifications: Minimum of 2-3 years of experience in a Chef de Partie or Pizza chef similar kitchen role within high-quality bars or restaurants. Expertise or strong interest in Italian and Mediterranean cuisine, with a focus on using fresh, seasonal ingredients. Proven ability to maintain high standards of food preparation and presentation. Culinary certifications or formal training preferred but not required. Key Responsibilities: Assist in the preparation and execution of dishes across designated sections of the kitchen. Collaborate closely with the Sous Chef and Head Chef to maintain consistent quality and presentation. Maintain cleanliness, organization, and efficiency in your workstation, ensuring compliance with health and safety regulations. Contribute to inventory checks and ingredient preparation to support smooth kitchen operations. Why Join Us? At Carbobar, we’re more than just a bar—we’re a hub for community and culinary excellence. Join our supportive, creative team, where you’ll have the opportunity to grow as a professional while making a meaningful impact on our customers' experience. Part time
SoBe Burger Tunbridge Wells is looking for Part-time Team Members to work across the Kitchen and Front of the House! Powered by Sessions - The Record Label for Food Brands. SoBe Burger is currently hosted at over 200 sites across the UK through licensing and franchising models. 🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔 SoBe Burger is the fastest-growing premium burger brand in the UK. 'Smash burgers that bring people together. Inspired by Miami's Smashed Burger Joints.Chat, laugh, discuss… Sit in silence if that’s more your vibe. We don’t judge.Our slow smashed burgers have the perfect amount of juicy-to-crispy ratio. We think so, anyway. LAID-BACK BURGERS, WHEREVER YOU ARE.' KEY RESPONSIBILITIES: - Take orders from guests at the till point - Cook menu items along with appropriate garnish following specs - To remain calm, composed and in control, even in unusual situations and foster and - Help build a positive working environment. - To be attentive to service details and product quality and follow guidance as provided by senior staff members - To ensure a safe workplace by identifying hazards and taking corrective action. - To be knowledgeable in the proper use of all equipment - To ensure the highest standards of hygiene and sanitation, comply with all statutory regulations and best practices such as First In, First Out (FIFO), and be clean as you go. - To undertake any training required by legislation, the Company or the line manager. REQUIREMENTS: - Experience in a professional kitchen or working in a restaurant or takeaway previously is preferred but not essential. - A passion for food and high standards - Right to work in the UK - Excellent level of English Language Please note, the successful applicant will be employed by the Franchise Partner vs Sessions
Our client runs a chain of fresh, exciting, super-authentic Japanese Ramen Bars and are looking to hire a talented GM for their busy Carnaby location. The restaurant has a great team, all of whom are highly experienced and many of whom have been promoted from within. The current GM will be taking over at another site, this is a great opportunity for a dynamic individual with strong leadership skills to maintain and improve upon the current steady operations. The Offer: - Starting pay up to £40,000 depending on experience. - £300 monthly bonus based on K.P.I.s being met. - £1000 annual computer allowance. - 48 hour working week. - Private Healthcare scheme for you and your children. - Staff discounts. - Training and opportunities of career progression into a multi-site role. - Free team meals whilst on shift. - 25 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. The Role: - Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management. - Develop and implement strategies to achieve business goals and increase profitability. - Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation. - Manage inventory, order supplies, and control costs to maximize profitability. - Train and supervise staff members, providing guidance and support to ensure excellent customer service. - Create and maintain a positive work environment, fostering teamwork and employee development. - Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved. - Ensure consistent quality of food preparation and service. - Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction. Person Specification: - Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need. - Strong leadership skills with the ability to effectively manage a diverse team. - Excellent communication and interpersonal skills to interact with customers, employees, and suppliers. - In-depth knowledge of food safety regulations and best practices in food preparation. - Proven track record of achieving business targets and driving revenue growth. - Ability to work in a fast-paced environment while maintaining attention to detail. - Flexibility to work evenings, weekends, and holidays as required. - Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.
This Position is only available to candidates with a valid UK work permit. Located in Teddington, Greater London, Tw118hg. We’re seeking a talented Chef de Partie to join our team. The position requires at least 1-2 years experience working in a kitchen using fresh ingredients. Our ideal candidate has: Previous experience as a Demi or Chef de Partie in a high volume operation. Strong culinary skills and a love of great food. Ability to thrive in a fast-paced, friendly productive environment. Very high standards of cleanliness and organisation. Leadership ability, we need people who our junior chefs will look up to and that want to progress. Eagerness and willingness to learn and develop. Experience in a Fine Dining kitchen is advantageous. Ability to produce dishes to a high standard. Passionate and ambitious to learn. To be able to run a section within the kitchen by themselves during a busy service. Benefits: Competitive salary, plus tips. Weekly pay and you will be paid for every hour you work. Working with fresh, seasonal ingredients. Potential for you to have input into the menu which changes often, to keep you interested and motivated to learn new things. Staff food when on duty. Friendly family environment. Working for an established business. Working 45 hrs per week. Extra hours can be made available for those that want the extra hours. Closed on bank holidays. Yearly pay review. Private pension scheme (optional). Progression opportunities. Full time contract. Staff parties. Staff discounts. Beyond skills we are looking for heart and personality and for a real passion for everything hospitality.
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Documenting each morning what the Head Chefs require before they prepare the day’s dishes Cleaning and organising the food preparation area for the Head Chef Delivering the ingredients that the Head Chef needs to prepare to the food preparation area Ensuring the Line and Prep Cooks prepare the dishes according to the Head Chef’s specifications and standards Training new kitchen employees on the restaurant’s standards and regulations Addressing and resolving diners’ and clients’ complaints quickly Monitoring the kitchen area and the staff to ensure sanitation standards are maintained Ensuring all food products to be prepared are not expired