Lead MEO and Bereavement Service Manager
hace 4 días
Harrow
Careers at #LNWHLondon North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.We run major acute services at:- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.Find out more about our Trust and why you should join us#WeAreLNWHFind out more about Our HEART valuesFind out more about our Trust Staff BenefitsOur vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategyWe are clear that our vision can only be achieved by our staff, who are our most valuable asset.Our vision is driven by our HEART values and behaviours which were developed together with our staff.- H onesty- E quity- A ccountability- R espect- T eamworkThese values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.Job overviewThe post holder will play a pivotal leadership role in shaping and delivering a high‑performing, compassionate and forward‑thinking Medical Examiners Service and Bereavement Service across London North West University Healthcare NHS Trust (LNWH). With services operating across both Northwick Park and Ealing Hospital, and covering scrutiny for Acute and Community deaths across Harrow, Brent and Ealing, this role sits at the heart of ensuring high‑quality, safe, and transparent patient care—extending its impact well beyond the hospital walls.As Lead Medical Examiner Officer, the post holder will work in close partnership with the Lead Medical Examiner and wider clinical teams to drive excellence in mortality governance, enhance the experience of bereaved families, and champion continuous service improvement. They will lead the operational delivery of a complex, high‑profile statutory service, ensuring timely, consistent and independent scrutiny while also helping to steer LNWH’s transformation of end‑of‑life pathways.This is a unique opportunity for an influential and motivated leader to shape how families experience support at one of the most sensitive moments in their lives, build a cohesive cross‑site service, and contribute directly to trust‑wide learning, safety, and quality improvement.Main duties of the job- Oversee operational delivery of the Medical Examiner Office and Bereavement service.- Support the Lead ME in providing oversight of the review of deaths by liaising with bereaved families, clinicians, Coroners, and external agencies, ensuring concerns are resolved, statutory processes are followed, and appropriate referrals (e.g., LfD, SJR, CDOP, LeDeR) are made.- Support the Lead ME in analysing and reporting on data, themes, risks, and trends from ME scrutiny, ensuring actions, learning, and improvements are implemented and shared with Trust leaders and external stakeholders.- Act as a highly skilled communicator, providing empathetic support to bereaved families, facilitating difficult conversations, ensuring clear communication with staff and partners, and participating in meetings with relatives.Working for our organisationLondon North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.We run major acute services at:- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.Detailed job description and main responsibilitiesTo view the main responsibility, please see the attached the Job Description and Person Specification.Person specificationEducation/qualificationsEssential criteria- Educated to Batchelor’s degree level or equivalent working knowledge in related field.- Completion of e-learning Medical Examiner Officer (MEO) core training modules.Knowledge and experienceEssential criteria- Experience of working as a senior Medical Examiner Officer in the NHS.Skills, abilities and attributesEssential criteria- Ability to manage a teamThe Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment.We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment.Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted.Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview.Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates.As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BME (Black ,Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.