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Who are we? We’re MoneyPlus. We help people live better. Life isn’t always simple, that’s why we do what we do. Our services help to make life less complicated – and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We’re people who take care of people. We’ll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals. Tough problems and challenges are no match for us. We’re a team of quick thinkers and relentless doers, with lots of ideas and plenty of passion to help improve the lives of others. If you share our passion for improving the lives of others through simple, affordable, jargon-free services, then you may have what it takes to join our team. Why do we need you? We’re looking for New Business Debt Advisors to join our dynamic Debt Advice team to support and advise our customers around the best solution to manage their debt effectively and enable their financial goals. Responsible for new customer acquisition and onboarding customer management, we’re looking for the best. What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team: • Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 25 days holiday allowance per year., • Discounts – Is there anything better than a few freebies? Join our team and you’ll have access to Perkbox, which has tons of deals for you to choose from., • Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events., • Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee., • Wellbeing –We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes. What do we need you to do? • Have rich conversations with customers, understanding their individual circumstances., • Make recommendations on suitable solutions based on what you’ve learnt about your customer., • Handle high volumes of calls, adapting your approach to suit the caller and their individual needs., • Liaise with multiple teams across the business, building your internal relationships and networks., • Listen actively and use your objection handling skills where necessary to ensure solution value., • Keep your admin up to date, connecting with your peers, team leaders and managers. What skills and experience do we need you to have? • A desire to be part of something bigger, making a real difference to our customer’s lives., • A motivation to learn and constantly grow., • A hardy determination to handle the pressure of a high pace environment and targets., • The desire to be proactive, accountable, and resilient., • An empathy and understanding for people experiencing difficult times., • While experience in the debt advice sector, working to targets or in a contact centre would be an advantage, it’s not essential. Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!

Who are we? We’re MoneyPlus. We help people live better. Life isn’t always simple, that’s why we do what we do. Our services help to make life less complicated – and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We’re people who take care of people. We’ll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals. Tough problems and challenges are no match for us. We’re a team of quick thinkers and relentless doers, with lots of ideas and plenty of passion to help improve the lives of others. If you share our passion for improving the lives of others through simple, affordable, jargon-free services, then you may have what it takes to join our team Why do we need you? The Performance & Development Leader is responsible for leading, developing, and inspiring a team of around 10 advisors in a fast-paced and growing financial services environment. This role is accountable for achieving strong team results through robust performance management, clear goal setting, coaching, and building a culture where people feel motivated and supported to deliver their best work. The leader will also play a key role in managing operational budgets, workforce planning, and recruitment, ensuring resources are aligned to business needs. They will foster clear communication, engage stakeholders effectively, and use problem-solving and critical thinking skills to remove barriers to performance. As MoneyPlus continues its transformation journey, this role will provide the leadership needed to guide the team through change while safeguarding customer outcomes and regulatory standards. What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team: • Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 25 days holiday allowance per year., • Discounts – Is there anything better than a few freebies? Join our team and you’ll have access to Perkbox, which has tons of deals for you to choose from., • Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events., • Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee. What do we need you to do? Key Responsibilities: • Lead and manage a team of c.10 advisors, setting clear expectations and holding the team accountable for delivering results., • Implement structured performance management, including 1:1s, observations, feedback sessions, coaching, and performance reviews., • Build a culture of continuous improvement, where high standards are the norm and success is recognised and celebrated., • Manage operational budgets and forecasts for the team, ensuring resources are allocated effectively and financial performance is reported accurately., • Monitor KPIs and operational MI, using insight to identify performance gaps, risks, and opportunities, and taking timely corrective action., • Provide day-to-day coaching and mentoring, enabling advisors to build competence, confidence, and career progression., • Lead team recruitment activity, onboarding, and workforce planning to ensure capability and capacity are in place to meet business needs., • Act as a role model for clear, open, and effective communication, ensuring information is shared in a way that keeps colleagues engaged and aligned., • Demonstrate strong problem-solving and critical thinking skills to address performance challenges and operational issues in a structured, evidence-based way. Shared Responsibilities: • Partner with senior leaders, L&D, and HR to align team capability with organisational needs and transformation priorities., • Collaborate with Compliance, QA, and Risk teams to ensure all performance activity aligns with regulatory and customer outcome standards., • Engage stakeholders across Operations, IT, and other functions to ensure barriers to performance are identified, communicated, and resolved collaboratively., • Contribute to wider business planning, sharing workforce insights and performance trends to inform operational and transformation strategies. What skills and experience do we need you to have? We’re Always Ready • Commercial Acumen – Understands how to allocate resources effectively to support lead conversion and P&L performance., • Proactive Leadership – Anticipates challenges, prepares the team effectively, and takes swift, structured action., • Financial & Resource Management – Manages budgets, forecasts, and workforce planning with discipline and accuracy. We Raise the Bar • Operational Leadership – Sets clear expectations, drives performance, and leads a culture of continuous improvement and accountability., • Critical Thinking – Uses data, analysis, and structured problem-solving to make sound decisions. We Work as One • Collaboration & Stakeholder Management – Works openly with colleagues and leaders across the business to align goals and remove barriers., • Communication – Shares information with clarity, ensures team and stakeholders understand priorities and progress. We Treat People Right • Customer-Centric Mindset – Ensures each customer receives clear, ethical, and supportive engagement tailored to their circumstances., • Coaching & People Development – Builds confidence and competence in individuals while maintaining a respectful and empowering leadership style., • Empathy & Respect – Leads with fairness, inclusivity, and care, supporting both individuals and the team through change. Essential • Proven experience leading teams in a reputable, performance-driven organisation., • Strong track record of delivering results through structured performance management, coaching, and development., • Experience managing operational budgets, forecasts, and reporting., • Demonstrated ability to lead teams through change and transformation., • Strong communication and stakeholder management skills., • Proven ability to solve problems and make decisions using data and critical thinking., • Understanding of FCA regulations, Consumer Duty, and working in a regulated financial services environment. Desirable • Experience in customer service, collections, or debt management., • Experience managing or leading in a contact centre environment, ideally within financial services., • Exposure to large-scale transformation or continuous improvement programmes. Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Are you a detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a role where accuracy and organisation are key? If so, we have an exciting opportunity for you to join our team as a Pensions Administrator at Gallagher. At Gallagher, we’re renowned for providing tailored insurance and risk management solutions, and our pensions team is no exception. As a Pensions Administrator, you’ll play a pivotal role in managing a portfolio of occupational pension schemes, including Defined Benefit (DB), Defined Contribution (DC), and Hybrid pensions How you'll make an impact • Administering the full pension lifecycle, including both automated and manual calculations., • Drafting correspondence and reports for scheme members and clients with precision., • Running pensioner payrolls and supporting the Client Executive team., • Liaising with scheme members via email, letter, and telephone, ensuring professional and efficient query resolution., • Handling non-standard client and member queries with confidence., • Collaborating with team members and building strong relationships with supporting teams., • Experience in administering Defined Benefit (DB) and/or Defined Contribution (DC) pension schemes (advantageous)., • A willingness to study or currently studying towards the Pension Management Institute’s CPC qualification., • Strong analytical skills with a logical approach to problem-solving., • Exceptional attention to detail and the ability to process, collect, and input data accurately., • Excellent prioritisation skills to meet deadlines and disclosure requirements., • Outstanding communication skills, both written and verbal., • Proficiency in Microsoft Office and the ability to work effectively as part of a team., • Ongoing training and development opportunities to help you grow your career., • A supportive and collaborative team environment. Apply now to become a part of our dedicated pensions team. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We’re expanding our team, and looking to hire customer-focused people to join our Stretford Office. Although you will be dealing with sales, we pride ourselves on sales through customer service, putting the customer at the heart of what we do. It’ll be your job to make sure they have a great experience, and get details of the best insurance package which meets their needs. How you'll make an impact How you’ll make an impact During your first few weeks, you’ll be in our training academy where we’ll give you all the training you need to be a huge success in your new career! This training includes things like insurance fundamentals, the handling of insurance policies, systems and process training. To help progress your career further with us, we also offer an excellent progression programme as well as fully funded professional insurance qualifications (CII). In this role, you can expect to help people with a wide range of queries such as setting up home insurance policies and capturing information, whilst guiding each customer through their individual needs. On a day-to-day basis, you’ll: • Create insurance quotes and renewals over the phone to provide the best price for our customers, making sure you recommend the right type of cover - always keeping your customers' interests at heart, • Look for all opportunities to upsell or cross-sell our range of products depending on the customers’ needs, • Make and answer calls from customers and clients to gather information, provide updates, and talk through any concerns or questions they may have, • Leave the customer happy, with a positive lasting impression and an extraordinary feeling about our products and services Of course, all training will be provided, and some of the items below may feel a bit alien, however, all will become clear during our in-depth training programme. • Ability to explain complex language in simple terms, either in writing and/or over the phone, • Attention to detail because you’ll need to accurately review and assess documentation, • Empathy and the ability to remain calm and composed when dealing with customers, • Customer service skills to provide a positive experience for customers throughout, • Computer literate Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities. We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, most importantly, be yourself. We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and more profitable business. If this sounds like somewhere you would like to join, we would love to hear from you! Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Working within the Gallagher Care and Charity Division, responsible for the management and development of relationships with allocated clients, working closely with Account Managers to provide exceptional service to new and existing clients by advising on and securing appropriate cover to meet their demands and needs, seeking growth opportunities, achieve optimum profitable renewal retention and growth. This is a hybrid working role combining working from home and regular office attendance as agreed depending on location. How you'll make an impact • Serve as the main point of contact for assigned clients, building and maintaining strong relationships, undertaking regular meetings to understand their insurance and risk management needs, preferences and expectations. Have overall responsibility for the client’s relationship with Gallagher, • Identify and capitalise on new business and growth opportunities to drive sales and growth. Develop revenue through insurance programs plus wider client service offerings, • Obtain and maintain risk information including fact find, survey reports and site photos, accompanying insurer surveys that arise. Review claims experience and advise Clients on trends, effects and risk management., • Assist in broking where appropriate, deal with internal and external queries from colleagues or underwriters, • Link in with wider team resources where appropriate – e.g. claims, risk management, marketing, • Present terms, deliver new business or renewal report and accompanying documents, obtain client instructions and provide clear closings to the Account Manager., • Ensure compliance with FCA regulations and Gallagher policies and procedures and quality standards, raising any complaints, errors or omissions with management on discovery to protect Gallagher’s reputation. Work in accordance with the requirements detailed in the Gallagher UK Professional Standards Manual., • Maintain and update knowledge of insurance products, services and markets as and when developments occur, • Build and maintain network of contacts in both internal and external markets., • Cultivate a positive, respectful work culture that promotes teamwork, particularly with your Account Managers, • Good understanding of insurance principles and the coverage, terms and conditions of transacted risk types develop knowledge of the requirements of the niche sectors in which we operate., • Understand insurance laws and their impact on advice provided and client programs, • Risk aware with strong planning and analytical skills along with accuracy and high attention to detail, • Excellent written and verbal communication and interpersonal skills to build rapport with clients, insurers, team members and management. Authentic communication skills for varying audience., • Ability to ask relevant questions to identify client needs, • Adept at negotiating to achieve the desired result, • Professional and empathetic with team members, internal and external clients, even in conflict situations, maintaining confidentiality and integrity at all times, • Self-motivated with a results oriented mindset whilst able to work within a team to achieve priorities and motivate others, • Able to plan and organise, multi-tasking to support several lines of enquiry within a regulated, measurable framework to achieve SLA’s, • Proficiency in using MS Office, Acturis and Gallagher applications (Acturis and knowledge of Gallagher applications can be developed), • Aligned with Gallagher vision, values and strategy, • Willingness to achieve Cert CII as minimum, work towards higher insurance qualifications is desirable . Maintenance of appropate CPD requirements., • Eligible to work in the UK, • Ability to travel to client sites and other Gallagher offices where required., • Proactive in lead management and follow up, • Excellent planning and analytical skills, • Deals with ambiguity, • Comfortable and credible at decision-maker level, • Continually builds and sustains a network managing relationships #LI-DB1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. Were a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If youre looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Are you a detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a role where accuracy and organisation are key? If so, we have an exciting opportunity for you to join our team as a Pensions Administrator at Gallagher. At Gallagher, were renowned for providing tailored insurance and risk management solutions, and our pensions team is no exception. As a Pensions Administrator, youll play a pivotal role in managing a portfolio of occupational pension schemes, including Defined Benefit (DB), Defined Contribution (DC), and Hybrid pensions How you'll make an impact Administering the full pension lifecycle, including both automated and manual calculations. Drafting correspondence and reports for scheme members and clients with precision. Running pensioner payrolls and supporting the Client Executive team. Liaising with scheme members via email, letter, and telephone, ensuring professional and efficient query resolution. Handling non-standard client and member queries with confidence. Collaborating with team members and building strong relationships with supporting teams. Providing support to team members and assisting the Team Leader as required. About You What Were Looking For: Experience in administering Defined Benefit (DB) and/or Defined Contribution (DC) pension schemes (advantageous). A willingness to study or currently studying towards the Pension Management Institutes CPC qualification. Strong analytical skills with a logical approach to problem-solving. Exceptional attention to detail and the ability to process, collect, and input data accurately. Excellent prioritisation skills to meet deadlines and disclosure requirements. Outstanding communication skills, both written and verbal. Proficiency in Microsoft Office and the ability to work effectively as part of a team. You must have the right to work in the UK. Why Join Gallagher? At Gallagher, we believe in investing in our people. When you join us, youll benefit from: Ongoing training and development opportunities to help you grow your career. A supportive and collaborative team environment. The chance to make a real impact in the lives of our clients and their scheme members. If youre ready to take the next step in your career and join a company that values your skills and dedication, wed love to hear from you. Apply now to become a part of our dedicated pensions team. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. TPBN1_UKTJ

Introduction At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you. Overview We are seeking a dedicated and experienced Claims Handler to manage a caseload of Social Housing Property claims. The ideal candidate will have some experience dealing with Property Claims and preferably some experience with Social Housing Claims. This role requires strong stakeholder and relationship management skills, the ability to handle complaints and vulnerable customers, and excellent organizational and communication skills. How you'll make an impact Responsibilities: • Claims Management - Handle a caseload of Social Housing Property claims from inception to resolution, ensuring timely and accurate processing., • Stakeholder Engagement - Manage relationships with various stakeholders including brokers, managing agents, and other parties with differing needs and requirements., • Customer Service - Address complaints and support vulnerable customers with empathy and professionalism., • Communication - Confidently handle inbound and outbound telephone calls, providing clear and concise information., • Organization - Prioritize and manage your workload effectively in a fast-paced environment., • Documentation - Maintain accurate records and documentation for all claims handled., • Empathetic and patient, especially when dealing with vulnerable customers., • Proactive and able to work independently., • Strong problem-solving skills and attention to detail., • Adaptable and able to manage multiple tasks simultaneously. About You • Experience dealing with Property Claims., • Experience with Social Housing Claims is preferable., • Strong stakeholder and relationship management skills., • Ability to handle complaints and support vulnerable customers., • Excellent organizational skills and the ability to prioritize tasks., • Confidence in handling inbound and outbound telephone calls., • Ability to thrive in a fast-paced environment., • Good writing skills are essential., • Proficiency in Microsoft Office tools and claims handling systems #LI-ET1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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