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Electronic Engineer Location: Merseyside We are partnering with a leading engineering and manufacturing organisation to recruit a talented Electronic Engineer to join their growing Design Engineering team. The Role Reporting to the Head of Product Design and Development, you will play a key role in the analysis, design, development, and continuous improvement of innovative electronic products. This is an exciting opportunity to work with new and emerging technologies, contributing directly to the organisation's growth and product evolution.Working alongside Principal and Senior Engineers, you will be responsible for delivering high-quality engineering outputs, including: • Schematics and PCB designs, • Simulations and technical calculations, • Technical specifications and engineering drawings, • Bills of materials and user documentation You will support engineering change and approval processes while ensuring robust and compliant designs.Key Responsibilities • Contribute to the full product life cycle across an existing product portfolio, • Manage design updates, component obsolescence, cost optimisation, and reliability improvements, • Support project delivery through planning, scheduling, and risk management, • Collaborate cross-functionally with mechanical, software, manufacturing, and product teams, • Apply Design for Manufacture and Test (DfM / DfT) principles to enhance product quality and build efficiency., • Provide hands-on technical support to resolve production issues, • Work closely with procurement and supply chain teams to ensure timely sourcing of components, • Liaise with external vendors and suppliers to support prototyping and production Technical ExpertiseYou will bring a strong mid-to-senior level skillset, including: • Analogue and digital circuit design, • PCB layout, design review, and best practices, • Power electronics and embedded systems, • Component selection and regulatory compliance (EMC, safety standards), • CAD and simulation tools, • Design verification, validation, and failure analysis, • Life cycle documentation and configuration control Essential Criteria • Degree in Electronics Engineering (or equivalent), • Strong experience in analogue and digital electronic design, • Solid understanding of embedded software (PIC and C), • Experience with engineering design tools (AutoCAD, CADSTAR, eCADSTAR), • Knowledge of full product design life cycle (concept through to manufacture), • Experience with design revision control and file management systems, • Experience managing component obsolescence, • Strong analytical and problem-solving skills, • Ability to engage with customers and translate technical requirements, • Customer-focused mindset with a passion for innovation, • Strong team collaboration skills, • Good IT literacy Desirable Experience • Exposure to rail industry standards, • Knowledge of SMD LED technology and optical design, • Understanding of product safety standards (EN 50128, EN 50129), • Project management experience What's in it for you? • Opportunity to work on innovative, real-world engineering solutions, • Exposure to cutting-edge technologies and complex product development, • Collaborative and supportive engineering environment, • Career progression and professional development opportunities, • Involvement in projects from concept through to production, • Competitive salary and benefits package Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Contract type: Full timeHours: 37 hours per weekSalary: Up to £50,000Location: SouthportReporting to the Head of Product Design and Development, you will be a key member of the Design Engineering team, responsible for the analysis, design, development, and continual improvement of innovative electronic products for manufacture, leveraging new and emerging technologies to support the company’s growth objectives.Working under the guidance of Principal and Senior Engineers, the role requires the delivery of high-quality engineering outputs, including schematics, PCB designs, simulations, calculations, technical specifications, drawings, bills of materials and user manuals to support engineering change and approval processes.You will actively support the full product lifecycle assessment across the existing product portfolio, managing design modifications, component obsolescence, cost, and reliability improvements.In parallel, you will contribute to project management activities by supporting planning, scheduling and risk management to ensure projects are delivered to agreed time, cost, and quality targets, while collaborating closely with cross-functional teams, including mechanical, software, manufacturing, and product management, to ensure alignment with product roadmaps and priorities.Strong engagement with manufacturing is required to drive Design for Manufacture and Test (DFM/DfT), improve build and test processes, enhance product quality, and provide hands-on technical support to resolve production issues.The role also involves coordinating with procurement, supply chain, and vendors to ensure timely sourcing of components and quality for prototyping and production.The position requires a mid-senior level of expertise in analogue and digital circuit design, PCB layout and review, power electronics, embedded systems, component selection and compliance (e.g. EMC, safety, and relevant regulatory standards), alongside proficiency with CAD and simulation tools, design verification and validation, failure analysis, and lifecycle documentation, complemented by strong communication, problem-solving, stakeholder engagement, and continuous improvement skills.This position offers numerous opportunities for professional development, including training programs and workshops to enhance your skills and knowledge in electronics engineering and railway signalling. You will benefit from mentorship by experienced engineers who will guide you through your professional growth and development.The role encourages both autonomy and initiative, allowing you to take ownership of your work and responsibilities. At the same time, you will be an integral part of a collaborative team, contributing to a supportive and dynamic work environment. Demonstrating your skills and dedication can lead to career advancement within the companyEssential Criteria: • Degree in Electronics Engineering, • Expertise in both analogue and digital electronic design as well as possessing an excellent knowledge of embedded software (PIC and C)., • Working knowledge of Engineering design systems (Autocad / Cadstar / eCadstar) and design rules, • Experience in product design lifecycle – from concept to introduction into manufacturing (ideally in safety critical industry), • Experience of design office revision control and file management, • Experience in component obsolescence management, • Excellent analytical and problem-solving skills, • Able to liaise with customers to understand technical requirements, • Strong customer focus, • Passion for producing innovative design solutions, • Excellent team player, • IT literateDesirable Criteria:, • Experience / knowledge of rail industry standards, SMD LED technology / optical design, • Product safety knowledge EN 50128, EN 50129, • Project Management Experience highly desirableWhy Join Us?, • Innovative Environment: Be part of a team that values creativity and forward-thinking, • Career Growth: Opportunities to advance and become a leader in railway signalling engineering, • Supportive Culture: Work in a collaborative and supportive environmentBenefits, • Competitive salary, • Pension and death in service provisions for employees in pension scheme, • 25 Days Hols (plus Bank Holidays), • Employee Assistance Programme (EAP), • Health and Wellbeing Initiatives, • Employee offers and discounts from various retailers, • Cycle to work scheme, recognition events and rewards, • Free car parking, • Blended/hybrid working availableUnipart – Who are we?Unipart Rail & Tech is part of the Unipart Group, one of Europe's leading independent logistics’ companies that employs more than 8,000 employees worldwide and has an annual turnover of more than £1 billion.We have a long heritage in the rail industry based on decades of experience, we have continuous improvement plans to embrace innovation in both products and business techniques to ensure that we remain the first and best choice for our customers. As a valued employee of Unipart, you can look forward to a varied and rewarding career with a company that holds the Investors in People accreditation and also world class status in employee engagement.REF-228 935

Job Title: Customer Service Representative Location: Formby Salary: £26,938 - £28,609 plus up to £2,000 performance-related bonus Working Hours: 37.5 hours per week, Monday to Friday 09:00am - 17:30pm, 1 in 3 Saturdays 09:00am - 12:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What You'll Be Doing: • Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary!, • Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards., • Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills., • Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies., • Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing., • Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. What We're Looking For: • Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving., • Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued., • Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care., • Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best., • Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies. Why This Opportunity is So Exciting: • Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay!, • Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better., • Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up., • A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together. Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: • We run through walls for our customers and each other, • We challenge the status quo, • We succeed when we help those around us succeed, • We decide quickly when the smart thing to do is use our judgement Benefits: • 35 days' holiday (including bank holidays) with additional buy/sell options, • 24/7 mental health support & free counselling available, • Grow with us: Through career fairs, leadership programs, and learning on the go!, • Flexible benefits, including early access to salary via our internal platform, • Hybrid working options to support work-life balance and individual needs, • Recognition awards, social events & more A Few Things to Know Before You Apply Checks & Clearances - All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements - Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Customer Service Assistant, Customer Service Executive may also be considered for this role.

Timezone: CET ±2 hours Reports to: CEO Works closely with: CX Team, Retention & E-commerce Manager Growth Path: CX Lead / Head of Customer Experience We are a fast-growing Direct-to-Consumer (DTC) golf brand dedicated to designing and delivering premium golf equipment and accessories to players across global markets. Built by golfers, for golfers, our product ecosystem includes high-performance trolleys, bags, and modular accessories engineered to elevate the on-course experience. With a strong reputation for quality, innovation, and customer satisfaction, we serve a passionate community of golfers who expect both exceptional products and world-class service. As we scale internationally and expand our product lines, we are looking for a Customer Experience Specialist who can represent the brand with authenticity, expertise, and care. This is not a traditional support role. As a Customer Experience Specialist, you will be the frontline voice of the brand — engaging with customers before and after purchase, guiding them through product decisions, and ensuring every interaction reflects the premium nature of our offering. You will combine deep product knowledge of golf equipment with strong customer service instincts to deliver a seamless, high-touch experience. You understand that in DTC, customer experience is brand experience. Beyond handling tickets, you will play a key role in improving processes, optimizing CX tools, and contributing insights that shape product, marketing, and retention strategies. • Manage customer interactions across email, live chat, social media, and WhatsApp, • Handle the full order lifecycle via Shopify:, • Order tracking and updates, • Shipping queries, • Returns, refunds, and exchanges, • Resolve issues with professionalism, empathy, and efficiency, • Maintain consistent, high-quality communication aligned with a premium brand voice, • Identify when to escalate or provide a more personalized experience (e.g., calls or tailored solutions), • Provide pre-sales guidance based on genuine knowledge of golf equipment and player needs, • Advise customers on:, • Trolleys, bags, and accessories, • Product compatibility and ecosystem benefits, • Identify natural upsell and cross-sell opportunities without being pushy, • Translate technical product features into clear customer benefits, • Engage credibly with golfers of varying skill levels, • Manage and optimize CX workflows using tools like Richpanel, Gorgias, or Zendesk, • Improve:, • Macros and templates, • Automation rules, • Ticket routing and prioritization, • Use AI tools to:, • Handle repetitive queries efficiently, • Maintain speed without compromising quality, • Document processes and maintain internal knowledge bases, • Capture and share customer feedback and trends:, • Common product questions, • Pain points and objections, • Positive feedback and testimonials, • Collaborate with marketing and e-commerce teams to improve:, • Product pages, • FAQs, • Retention strategies, • Contribute to improving overall customer journey and satisfaction, • Support onboarding and training of new CX team members, • Help define CX standards, tone of voice, and best practices, • Take ownership of CX performance metrics and reporting, • Grow into a leadership role as the team expands, • Fully remote, aligned with CET business hours, • Collaborative work environment with shared CX ownership, • Tools include:, • Shopify, • Richpanel / CX platform, • Slack, • Notion, • Active golfer with hands-on experience using golf equipment (trolleys, bags, accessories, etc.), • Strong understanding of the golfing ecosystem and player needs, • Proven experience in Customer Experience / Customer Support within a DTC or e-commerce environment, • Fluent in English (written and spoken), • Proficiency in at least one additional language (Dutch, German, or French preferred), • Experience with:, • Shopify (order management, refunds, customer data), • CX platforms (Richpanel, Zendesk, Gorgias, or similar), • Strong communication skills with the ability to balance service and sales, • Ability to remain calm and professional under pressure, • Detail-oriented with strong process discipline, • Comfortable adopting and using AI tools for workflow efficiency, • Experience in premium/luxury product environments, • Background in golf retail or equipment sales, • Familiarity with Klaviyo or retention marketing tools, • Experience building or optimizing CX processes, • Additional European language proficiency

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about marketing? If so, you might be our Head of Email Marketing. HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. As part of the Marketing team, you have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our content marketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: • An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business, • A chance to work closely with the CEOs on our marketing execution, • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally, • A competitive salary., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your responsibilities will vary; however, some of them will be to: • Manage email marketing campaigns, segmenting our databases, and maximising revenue opportunities from our CRM and customer database, • Copywrite and design (with help from our Graphic Designer) emails and email campaigns to drive focus towards our events (i.e. webinars and conferences), • Continuously learn and improve future campaigns and strategies, • Acquire and activate reactive leads, • Coordinate with the Content and Sales team to ensure we reach the right target group, • Sell tickets and drive registrants by managing our marketing inbox You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: • Have acquired a bachelor’s or master's degree with outstanding results, • Have a UK work permit, • Possess exceptional analytical and problem-solving skills, • Are an excellent communicator in English, writing and verbally with exceptional attention to detail. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Are you looking for a great experience in a fast-paced and innovative wine company? In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring our customers (we call them Angels) better quality wine for a better price. No thirsty middlemen as far as the eye can see. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. We’re looking for talented, enthusiastic and focused people to join our Customer Happiness Team to work directly with our customers. In other words, our Customer Happiness Advisors are the wonderful people who answer calls and respond to customer emails. They go above and beyond to take care of our Angels—anticipating their needs, solving problems, and making sure every experience is seamless. Their goal is to remove the guesswork from enjoying great wine, so our customers can simply sit back and savour every sip. It’s not easy work - you need to be confident, calm and resilient. You need to be an outstanding problem solver and a great listener, too. If you don’t love helping people, this is not the job for you. Still reading? Then here’s the part where we (and some of our team) tell you why you’ll love working with us. We’re on a mission to change the wine industry for the better. That means everything from giving our Angels direct access to the world’s best independent winemakers, to supporting charitable projects like ‘Carmen’s kids’ - a soup kitchen for school children in South Africa run by Carmen Stevens, one of our winemakers. It also means that we want our entire team, whatever their role, to have the best experience and become the best they can be. We’ll challenge you, but we’ll develop you, too. “We value people and want to give our customers the best experience possible, and that reflects so strongly in how everyone in this team supports each other and how much of ourselves we put into what we do - the Customer Happiness Team is a collection of some of the most fun, wonderful people I've ever met and I'm lucky enough to call them my coworkers and close friends.” Alice, Customer Happiness Advisor since 2022 "I love being able to put a smile on our customer's face and provide reassurance wherever I can, whether this is putting things right for a customer or just having a lovely chat when placing an order." Hannah, Customer Happiness Advisor since 2018 _ What will I be doing? Working remotely or in our UK head office in central Norwich, you should expect to spend most of your time: • Answering calls and emails to help our customers make the most of their accounts, helping them track their deliveries and learn about our crowd-funded wines and winemakers, • We genuinely care about our customers (and each other), so an honest and empathic approach is a must, • We're an award-winning team, so you'll need to be dedicated to providing top-notch customer service and ready to go the extra mile for our customers, • Have fun whilst doing a fantastic job! What are the hours? This is a full time position, so you’ll typically be working 37.5 hours per week, spread over 5 days and you'll have 2 consecutive days off. We’re open 7 days a week, 9am-5.30pm - being able to work both Saturday and Sunday every weekend is vital. When would I start? We're looking for people who can join us on Monday 22nd September or potentially on the Monday 6th October 2025. • This is a temporary contract ending in December 2025 so we need people who thrive in a demanding environment and pick things up quickly. For those who really excel in the role, there will be permanent positions and contract extensions on offer. As part of the Naked family, we want you to know we've got your back. Here are a few of the perks you'll enjoy when you join the team... • A competitive salary of £12.60/hour - we're very proud to be a Real Living Wage employer, • Comprehensive induction training to help you hit the ground running, including a crash course in our wines, • We have Wellbeing Champions and access to mindfulness resources including the Headspace app, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more... If this sounds like you, and you're ready to join our award-winning team, we'd love to hear from you. We receive a lot of applications so make sure your CV stands out and don't forget to include a letter covering: • Why you're interested in the role, • Why you think you're the right person for the job, • When you can start, • Any questions you'd like to ask us We hope to hear from you soon, but if we don't, thanks for checking us out and best of luck with your job hunt. CV & cover letter application > one-way video interview & email task > mock call > virtual interview Equal Opportunities At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Accessibility and Adjustments Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example - she/her/hers, he/him/his, they/them/theirs, etc)to help us better address and respect your identity throughout the process.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco Media and Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first. Fuelled by data from over 24 million Tesco Clubcard holders, our closed-loop measurement helps brands understand consumer behaviour and ensures that every Pound of advertising budget is spent targeting the right customer, at the right time, with the right message, across the full marketing funnel. We're here to help brands "Shape What Britain Buys". We’re looking for a talented Head of CRM and Personalisation (12-month FTC) who expects more from their career. Sitting within the Strategy, Propositions & Measurement team, this role will lead the development and delivery of our value proposition across Tesco Clubcard CRM and personalised messaging, couponing, and joint advertising with suppliers. It is a vital role that connects media innovation with Tesco’s broader retail strategy. What you’ll be working on -Strategic proposition development: build and continually evolve the proposition and product matrix of the retail media business, establishing a clear role of your product portfolio within the broader Brand and Performance propositions. • Drive a joint strategy and product roadmap with Tesco Retail and the media product teams. Own the commercial requirements in this process., • Working with Tesco Media sales teams, pitch loyalty and personalisation ad products to alpha and beta clients, gaining their direct feedback and improving the proposition., • Collaborate closely with Tesco Retail’s marketing, CRM and loyalty teams in joint strategy and execution projects. Maintain strategic alignment with Dunnhumby loyalty teams., • Identify key commercial partnerships which support Business Propositions and support the Retail Media Leadership to source and agree commercial partnerships What we expect from you Bachelor's degree in Business, Marketing, or related field; • Strong experience within the retail, retail media, advertising or digital marketing industry with exposure to DTC / CRM, loyalty, or e-mail programs and strategies, • Proven leadership experience with a track record of successfully managing and developing high-performing teams., • Excellent communication, negotiation, and presentation skills., • Strategic thinker with the ability to develop and execute account plans. What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found _

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the South region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: • Provide on-site and remote IT support to retail stores within the assigned geographical area., • Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment., • Conduct proactive maintenance on a scheduled basis to minimise long term issues, • Work with the IT Operations Manager to identify support trends and failures., • Ensure minimal disruption to store operations by responding promptly to support requests and incidents., • When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: • Assist with IT-related aspects of store refurbishments, closures and new store openings as needed., • Setup and configure replacement or new IT systems when needed, • Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: • Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores., • Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: • Provide training to store staff on the use of IT systems., • Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: • Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support., • Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues., • Ability to work from home one/two days a week depending on the needs of the stores., • Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: • Monitor and update the service desk solution., • Assist with wider IT support related tickets, • Use, amend and add to the Knowledge Base to improve wider knowledge and understanding., • Attend daily standup meetings to understand business and IT support priorities., • Collaborate with external support partners for escalated technical issues., • Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: • IT Support Experience: Proven experience in IT support, preferably in a retail environment., • Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software., • Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively., • Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff., • Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities., • Independence & Flexibility: Willingness to travel and work independently in a field-based role., • Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland. American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. We value the diversity of our team and encourage all qualified candidates to apply.

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the Central region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: • Provide on-site and remote IT support to retail stores within the assigned geographical area., • Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment., • Conduct proactive maintenance on a scheduled basis to minimise long term issues, • Work with the IT Operations Manager to identify support trends and failures., • Ensure minimal disruption to store operations by responding promptly to support requests and incidents., • When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: • Assist with IT-related aspects of store refurbishments, closures and new store openings as needed., • Setup and configure replacement or new IT systems when needed, • Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: • Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores., • Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: • Provide training to store staff on the use of IT systems., • Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: • Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support., • Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues., • Ability to work from home one/two days a week depending on the needs of the stores., • Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: • Monitor and update the service desk solution., • Assist with wider IT support related tickets, • Use, amend and add to the Knowledge Base to improve wider knowledge and understanding., • Attend daily standup meetings to understand business and IT support priorities., • Collaborate with external support partners for escalated technical issues., • Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: • IT Support Experience: Proven experience in IT support, preferably in a retail environment., • Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software., • Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively., • Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff., • Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities., • Independence & Flexibility: Willingness to travel and work independently in a field-based role., • Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰circa £100,000 + | ✨ 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ ⭐Our Legal team We're looking for a Senior Legal Counsel - Insurance to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will be the lead lawyer for our new, and growing, insurance distribution business. This role will report to the Head of Legal for Wealth Products, and is part of the Monzo Bank Legal team in the Legal & Board Governance Collective at Monzo. In this role, you’ll work closely with the Insurance Squad to build and deliver Monzo’s insurance products, and support the team in making insurance accessible for everyone. You’ll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the ‘go to’ for all things legal and regulatory, and an important part of a team trying to change the insurance market for the better. 🔑You’ll play a key role by... • Being a trusted adviser and partner to the Insurance team, helping them build beautiful products and create effective customer-journeys in the Monzo app whilst meeting our regulatory requirements., • Advising on the development of our insurance offering, including expanding the range of insurances we offer, and integrating services into the Monzo app., • Supporting the Insurance team in managing third parties involved in our insurance offering (e.g. underwriters and third-party administrators)., • Equipping the team to deal with developments in the regulatory landscape for insurance, working closely with Compliance colleagues on all things regulatory., • Working with Risk and Control closely to help the team identify and manage legal and regulatory risks relating to the insurance business, • Prioritising thoughtfully to continuously operate with the highest impact., • Developing and implementing processes and procedures to increase the efficiency and scalability of insurance legal advice across the Monzo Group., • Delivering training, sharing insights from your work, and helping educate others on insurance., • Managing relationships with our external legal counsel and ensuring we are optimising our legal spend on insurance matters. 🤩 We’d love to hear from you if… • You have experience advising on general insurance and/or life insurance, and a solid grounding in direct-to-customer distribution with a minimum of around 5 years relevant post qualification experience (or equivalent)., • You have outstanding technical skills and strong knowledge of regulatory and commercial issues in general insurance and insurance distribution, preferably having spent time both in private practice and in house at a financial institution or fintech., • You are a team player and natural collaborator who is passionate about effecting change whilst being goals-focussed and impact-driven., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are willing to jump in and handle a wide range of legal issues, even outside your core areas of expertise in a proactive, and resourceful way, and can sensibly assess when best to engage external counsel in a cost-effective way, • You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders, • You welcome diverse perspectives, think rigorously and critically and aren’t afraid to challenge assumptions, • You’ve an open and curious mind, you are passionate about the intersection of banking and technology, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! PQE is a guide only. 🌈 The interview journey has 3 key steps • Recruiter call (potentially followed by an initial call with the Head of Legal, Wealth Products), • Role specific interview, • Values interview You may also be asked to meet with key members of the Insurance and Legal teams after these stages for a ‘coffee chat’. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com. Your compensation package: 💰 c.£100,000 + base salary (subject to experience)➕ stock options ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about marketing? If so, you might be our Head of Email Marketing. SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. As part of the Marketing team, you have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our content marketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: • An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business, • A chance to work closely with the CEOs on our marketing execution, • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally, • A competitive salary., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your responsibilities will vary; however, some of them will be to: • Manage email marketing campaigns, segmenting our databases, and maximising revenue opportunities from our CRM and customer database, • Copywrite and design (with help from our Graphic Designer) emails and email campaigns to drive focus towards our events (i.e. webinars and conferences), • Continuously learn and improve future campaigns and strategies, • Acquire and activate reactive leads, • Coordinate with the Content and Sales team to ensure we reach the right target group, • Sell tickets and drive registrants by managing our marketing inbox You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: • Have acquired a bachelor’s or master's degree with outstanding results, • Have a UK work permit, • Possess exceptional analytical and problem-solving skills, • Are an excellent communicator in English, writing and verbally with exceptional attention to detail. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Electronic Engineer Location: Merseyside We are partnering with a leading engineering and manufacturing organisation to recruit a talented Electronic Engineer to join their growing Design Engineering team. The Role Reporting to the Head of Product Design and Development, you will play a key role in the analysis, design, development, and continuous improvement of innovative electronic products. This is an exciting opportunity to work with new and emerging technologies, contributing directly to the organisation's growth and product evolution.Working alongside Principal and Senior Engineers, you will be responsible for delivering high-quality engineering outputs, including: Schematics and PCB designs Simulations and technical calculations Technical specifications and engineering drawings Bills of materials and user documentation You will support engineering change and approval processes while ensuring robust and compliant designs. Key Responsibilities Contribute to the full product life cycle across an existing product portfolio Manage design updates, component obsolescence, cost optimisation, and reliability improvements Support project delivery through planning, scheduling, and risk management Collaborate cross-functionally with mechanical, software, manufacturing, and product teams Apply Design for Manufacture and Test (DfM / DfT) principles to enhance product quality and build efficiency. Provide hands-on technical support to resolve production issues Work closely with procurement and supply chain teams to ensure timely sourcing of components Liaise with external vendors and suppliers to support prototyping and production Technical ExpertiseYou will bring a strong mid-to-senior level skillset, including: Analogue and digital circuit design PCB layout, design review, and best practices Power electronics and embedded systems Component selection and regulatory compliance (EMC, safety standards) CAD and simulation tools Design verification, validation, and failure analysis Life cycle documentation and configuration control Essential Criteria Degree in Electronics Engineering (or equivalent) Strong experience in analogue and digital electronic design Solid understanding of embedded software (PIC and C) Experience with engineering design tools (AutoCAD, CADSTAR, eCADSTAR) Knowledge of full product design life cycle (concept through to manufacture) Experience with design revision control and file management systems Experience managing component obsolescence Strong analytical and problem-solving skills Ability to engage with customers and translate technical requirements Customer-focused mindset with a passion for innovation Strong team collaboration skills Good IT literacy Desirable Experience Exposure to rail industry standards Knowledge of SMD LED technology and optical design Understanding of product safety standards (EN 50128, EN 50129) Project management experience What's in it for you? Opportunity to work on innovative, real-world engineering solutions Exposure to cutting-edge technologies and complex product development Collaborative and supportive engineering environment Career progression and professional development opportunities Involvement in projects from concept through to production Competitive salary and benefits package Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Electronic Engineer Location: Merseyside We are partnering with a leading engineering and manufacturing organisation to recruit a talented Electronic Engineer to join their growing Design Engineering team. The Role Reporting to the Head of Product Design and Development, you will play a key role in the analysis, design, development, and continuous improvement of innovative electronic products. This is an exciting opportunity to work with new and emerging technologies, contributing directly to the organisation's growth and product evolution.Working alongside Principal and Senior Engineers, you will be responsible for delivering high-quality engineering outputs, including: Schematics and PCB designs Simulations and technical calculations Technical specifications and engineering drawings Bills of materials and user documentationYou will support engineering change and approval processes while ensuring robust and compliant designs. Key Responsibilities Contribute to the full product life cycle across an existing product portfolio Manage design updates, component obsolescence, cost optimisation, and reliability improvements Support project delivery through planning, scheduling, and risk management Collaborate cross-functionally with mechanical, software, manufacturing, and product teams Apply Design for Manufacture and Test (DfM / DfT) principles to enhance product quality and build efficiency. Provide hands-on technical support to resolve production issues Work closely with procurement and supply chain teams to ensure timely sourcing of components Liaise with external vendors and suppliers to support prototyping and productionTechnical ExpertiseYou will bring a strong mid-to-senior level skillset, including: Analogue and digital circuit design PCB layout, design review, and best practices Power electronics and embedded systems Component selection and regulatory compliance (EMC, safety standards) CAD and simulation tools Design verification, validation, and failure analysis Life cycle documentation and configuration controlEssential Criteria Degree in Electronics Engineering (or equivalent) Strong experience in analogue and digital electronic design Solid understanding of embedded software (PIC and C) Experience with engineering design tools (AutoCAD, CADSTAR, eCADSTAR) Knowledge of full product design life cycle (concept through to manufacture) Experience with design revision control and file management systems Experience managing component obsolescence Strong analytical and problem-solving skills Ability to engage with customers and translate technical requirements Customer-focused mindset with a passion for innovation Strong team collaboration skills Good IT literacyDesirable Experience Exposure to rail industry standards Knowledge of SMD LED technology and optical design Understanding of product safety standards (EN 50128, EN 50129) Project management experienceWhat's in it for you? Opportunity to work on innovative, real-world engineering solutions Exposure to cutting-edge technologies and complex product development Collaborative and supportive engineering environment Career progression and professional development opportunities Involvement in projects from concept through to production Competitive salary and benefits packageHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Customer Service Representative Location: Formby Salary: £26,938 - £28,609 plus up to £2,000 performance-related bonus Working Hours: 37.5 hours per week, Monday to Friday 09:00am - 17:30pm, 1 in 3 Saturdays 09:00am - 12:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What You'll Be Doing: Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with.What We're Looking For: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best. Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies.Why This Opportunity is So Exciting: Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay! Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better. Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up. A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together.Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreA Few Things to Know Before You Apply Checks & Clearances - All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements - Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Customer Service Assistant, Customer Service Executive may also be considered for this role

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The ideal candidate will have a strong SaaS background, experience with hardware deployments, and a passion for improving customer experiences in the hospitality sector. Annapurna is seeking a Customer Success Director in Greater London to lead the global customer success function and maximize value

Candidates should have at least 8 years of experience in luxury retail management, demonstrating a strong capability to engage clients and drive business performance. CVUK is seeking an experienced Store Director for a prestigious luxury boutique in Greater London. The ideal candidate will lead and

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

This role involves managing integrated facilities management services and reception operations, ensuring exceptional visitor experiences. Candidates should have extensive experience in facilities management, strong financial acumen, and a proven track record in leading diverse teams. The position em

Head of Customer Relationship Management (CRM). This strategically important leadership role shapes how we connect with customers across every stage of their journey – bringing together data, insight, technology and creativity to deliver smarter, more personalised experiences. Commercially minded

Beauty Pie LTD in Greater London is seeking a Customer Experience Manager to join their Member Happiness team. In this role, you will ensure smooth day-to-day operations of customer service, balancing leadership and operational excellence. The ideal candidate will have substantial experience in cust

Gymbox - Head Office is looking for a dynamic General Manager to lead one of London’s coolest gyms. You will oversee all important aspects of the club, including operations, service, and team development.

The ideal candidate will possess proven leadership experience in customer service, be hands-on, and understand the commercial aspects that drive performance. Sigma Recruitment is seeking a dynamic leader for a key role in customer service and internal sales within an SME manufacturing environment. T

CX/CRM & loyalty leadership experience: Proven track record leading customer experience and/or CRM for digital consumer products, ideally including loyalty or membership programs. Role Think Big: Shape how millions of listeners and users experience Global’s brands, from first interaction through t

You will take full ownership of building the site’s operational foundation before the doors open, and lead an engaged team of up to 25 people once they do. Designing and implementing the full visitor services team structure ahead of opening. You bring at least five years of senior leadership exper

A global sports innovation company in Greater London is seeking a Head of Experience Design to lead a cross-functional team focused on shaping the future of AI-driven digital experiences. Applicants should have a significant track record in defining customer experiences and problem spaces, alongside

We're looking for an exceptional Head of Customer Experience to lead the development and delivery of our Customer Experience strategy, shaping how we listen to customers, improve services and build a strong customer culture across the organisation. Come and make a difference at Karbon as the Head of

A mobile-first employee experience platform is seeking a Head of Support to lead its global support function. The role involves managing a high-performing team, setting quality standards, and driving customer success while fostering operational excellence. Candidates should possess significant exper

As Head of Customer Experience at IG Group, you will shape the future of how we serve and engage our customers globally. Leading a multi‑regional customer experience function with responsibility for a team of ~100 people, you will lead large‑scale change across digital, human, and automated chan

Head of Customer Migration & Remediation. Business Banking customers experience safe, well‑controlled and resilient migration and remediation journeys, including those linked to the integration of Virgin Money’s SME business. It ensures that all customer journeys are customer safe, regulatorily