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As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding,. Job Title: Head of Customer Care. Join Persimmon Homes as a Head of Customer Care.

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. Head of Customer Experience and Operations (0004-26) - Derby, DE

Job Title: Head of Customer Care. Join Persimmon Homes as a Head of Customer Care. FTSE 100 listed, with 29 regional offi.

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

This role sits at the heart of a major marketing transformation that is reshaping how AJ Bell drives paid and profitable growth. You will have the opportunity to own and evolve acquisition at scale, influence how the business thinks about customer value, and make a visible commercial impact within a

In this role, you will lead the aftersales team, ensuring customer service excellence and developing meaningful relationships with customers. The position offers a competitive salary of up to £80,000 per annum and a commitment to investing in your career development. A leading automotive retailer i

A leading housing organization in the UK is seeking a dynamic Head of Operations to lead its operational strategy. The ideal candidate will have at least three years of leadership experience in social housing, a strong understanding of housing law, and excellent communication skills. This full-time

We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational content. You will report into VP of Customer Marketing to drive content strategy and lead a team of 6-7 individuals in executing the content to drive revenue growth, deepen prod

A global media organization is seeking an experienced Head of Customer Retention to lead retention efforts for its B2B subscriber base. The successful candidate will develop and implement strategies to improve customer lifetime value while managing a high-performing team. This leadership role is bas

Maintain knowledge of the changing digital, data and technology landscape and the opportunities they provide to improve the delivery of public services in the UK. We are looking for a dynamic, passionate and experienced Head of Products to lead the transformation of access Scots to government data,

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The power of focus: We live in a world of power laws and we cannot overestimate the unimportance of practically everyt

A government agency in the UK is seeking a Head of Financial Reporting. The role involves leading the Financial Reporting Team to ensure compliance with accounting standards and managing the production of the Annual Report and Accounts.

Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment. Ideal backgrounds include Principal PM, Group PM, or early Director-lev

Reporting directly to the CIO, the Head of Service Delivery will take ownership of. IT is a critical enabler of frontline care, and service stability is essential to both staff and patients. Technology & Service Landscape.

This position offers a competitive salary range of £84,672 to £96,788 and various benefits, including hybrid working and professional development opportunities. A leading healthcare organisation is seeking a senior leader to ensure high-quality service delivery across its consultancy services. Thi

A mission-driven startup in London is seeking a Head of Customer Success to lead and scale their phone-led customer operation team. The role emphasizes empathy and the importance of process in providing top-quality customer experience. This position offers the opportunity to make a significant impac

Lead the design and delivery of a series of experiments to test delivery ideas, identify bottlenecks, and validate new ways of working. With a direct link to the Civil Service Chief Operating Officer and liaison with Ministers, we have the ability to champion reform issues at the highest levels of g

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Flourish are recruiting for a Head of Customer Success in central london in the tech sector, with a focus on data. Knowledge of software industry.

And also working alongside the Digital Services Product Manager on all of the digital services. The Head of Services Development will be:. The new structure and new ways of working will bring all of these services together under one delivery model launching next year.

A pioneering technology firm based in Greater London is seeking a Customer Success Leader to drive the success of its AI-native CRM. This senior role involves hiring and mentoring Customer Success Managers, collaborating cross-functionally, and establishing key metrics to enhance customer engagement

You will take ownership of defining strategy, building high-performing teams, and driving profitable service growth across long-term and ad-hoc service offerings. Define and deliver annual business objectives for service offerings, including long‑term service agreements and non‑LTSA services, al

A leading service operations company is seeking a Head of Service Operations to lead their Industrial Door Service function in South Yorkshire, England. Applicants should have significant experience in field service and strong communication and analytical skills.

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. Our team leads major incident resolution, service mapping, and capacity planning to minimise business and customer impact. Proven experience as a Live Service Owner for C

Job Title : Deputy Head of Service. Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. Strong understanding of commissioning, performance management, and budget co

A leading motoring organization is seeking a Head of Digital Product to transform customer journeys and deliver innovative market experiences. Join a supportive team that values diversity and offers a range of benefits including annual leave and personal development opportunities. This role involves

Key Responsibilities Represent the business at customer events, trade shows and industry forums* Monitor market trends and customer needs to influence service strategy and offer developmentSal

A leading customer service organization is looking for a Head of Customer Experience to lead and define the customer experience strategy. Ideal candidates will have proven leadership experience in customer experience or service design, with a strong understanding of customer behavior and journey des

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. You work to ensure continuous performance improvement and quality of service within your area. At the Crown Prosecution Service, we are responsible for delivering justice through the independent a

Head of Customer Success at Hyper Growth eCommerce SaaS. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Work closely with Product, Engineering and Sales to embed customer insight into roadmap decisions and growth opportunities.

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out their existing customer strategy and wider function.

A leading financial services provider in Greater London seeks a Head of Existing Customer Analytics to lead a team delivering data-driven insights for optimizing customer relationships. This full-time position offers hybrid working with a salary range of £100K–£110K plus benefits. Responsibiliti

The Head Of Customer Operations Will Ideally Have. You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. The Head Of Customer Operations Will.

A leading SaaS company in the climate-tech space is seeking a Head of Product & Service Delivery to lead product strategy and service delivery across energy analytics platforms.

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Requirements of this Head of Service:. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head

We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. A service‑oriented culture and empathy with the need

Therefore, you will ensure the smooth and effective operation secretariat of Civil Service governance and the central Portfolio Management Office (PMO) responsible for (i) activating and enabling the most important reform workstreams and (ii) driving performance of departments in delivery of reform

The Head of UK & Ireland Customer Success (HCM) leads HCM customer success across the UK&I market unit. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for datab

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

Reporting directly to the Director of Customer Excellence and working closely with NGED’s President’s office and Operational Directors, you’ll be the voice and leader of Customer Experience for the entire NGED business. We’re offering an exceptional opportunity for a dynamic Head of Customer

As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics - Financial Services.

A leading law firm in London is seeking a Head of IT Service Delivery. This full-time role offers a competitive salary and is pivotal for enhancing IT service excellence. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service deliv

A leading retail company is seeking a Head of Service Continuity who will ensure the availability and performance of services during disasters. You'll enhance operational excellence through data-driven improvements and lead a team of continuity professionals. This role requires strategic leadership

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. Support sales with service insights and onboarding/offboarding processes that enhance customer val

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

A governmental agency is seeking a Head of User Centered Design to lead the UCD function and inspire a team across various service areas. You'll be responsible for enhancing service delivery capabilities while fostering a culture of innovation and user-centered practices. This role offers the opport

As a member of the Marketing Leadership Team (MLT) reporting directly to the CMO, the Head of Community and Customer Marketing will also play a critical role in shaping global strategy and execution—helping drive alignment, innovation, and impact across the full marketing portfolio. The Head of Co

A leading healthcare organisation in the UK is seeking a Head of Service Delivery to oversee IT service performance crucial for frontline care. This role blends service leadership and technical understanding, with responsibilities including vendor management and ensuring service continuity. The posi

The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone. RAF Benevolent Fund – Head of StrategicPartnerships. We are a