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A government department in the United Kingdom is seeking a Head of IT Service Management to lead end-to-end service management for the Unity programme. The role involves ensuring service availability and performance across the Enterprise Operations Platform and managing stakeholder relationships. Th

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Experience in service management and/or customer service reviews. Plan and implement appropriate resource levels (people, systems etc) to

The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone. This role offers a rare opportunity to operate in one of the le

A leading healthcare organisation in the UK is seeking a Head of Service Delivery to oversee IT service performance crucial for frontline care. This role blends service leadership and technical understanding, with responsibilities including vendor management and ensuring service continuity. The posi

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practica

Head of L&D Service Delivery & Customer Success. As our Head of Service Delivery, you’ll be both a hands‑on builder and a future leader. We are looking for people who love a challenge, are full of initiative and want their work to make a positive difference to the lives of others.

A leading IT services provider in London seeks a Head of Service Delivery to oversee client engagements and ensure high-quality service delivery. Candidates must have over 10 years of experience in service delivery, strong technical skills, and a full UK driving licence. The position offers a compet

A leading charity organization is seeking a Head of Service Development to lead the enhancement of services for individuals affected by MS. This role involves driving service innovation, ensuring access and inclusivity, and collaborating on digital service improvements. The position offers a full-ti

You will develop, implement, and advance the strategic approach to a Taxonomy service for M&B System, developing taxonomies and establishing the service offering to support data driven decision making across the department. This role is pivotal in setting how M&B approaches taxonomy, one of the most

The position offers a competitive salary of £61,000 with flexible working arrangements and opportunities for professional development. A community support organization in Greater London is seeking an Assistant Director to lead partnerships and enhance community services. Responsibilities include wo

An esteemed housing association in Greater London is seeking an experienced Assistant Director of Service Charges to manage the delivery of service charges across a large portfolio. Ideal candidates will possess a strong background in service charges, excellent leadership skills, and a focus on cust

A leading access solutions provider in South Yorkshire is seeking a Head of Service Sales to drive growth in the Industrial Door Service Sales function. This senior role also involves managing profit growth across contracts and integrating innovative service offerings, with a focus on commercial suc

Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consistently high standards of operational services and exceptional user experience across Service Desk, Infrastructure and Platform and Visitor Technology Ser

Ensures that there is effective management of childcare services, including judgement of risk to individual families and children, within the Service and across agencies. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery to lead a critical transformation of their IT organization. Head of Service Delivery – ITIL V4, Dynamics, Service

Covering services for 2 days (Mon & Tue) per week as Head of Services providing a thorough handover to shared role (Wed am). SENCare Recruitment is currently working on behalf of a specialist therapy provision for children who have experienced trauma and / or abuse or have SEMH needs, that is seekin

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model across a geographical area or division. You work to ensure continuous p

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. You will be based at our Stratford Head Office, with flexibility arou

The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. Ideal candidates will have proven experience in fundraising and

This position offers a competitive salary range of £84,672 to £96,788 and various benefits, including hybrid working and professional development opportunities. A leading healthcare organisation is seeking a senior leader to ensure high-quality service delivery across its consultancy services. Thi

Reporting directly to the CIO, the Head of Service Delivery will take ownership of. IT is a critical enabler of frontline care, and service stability is essential to both staff and patients. Calm, credible presence during incidents and service disruption.

A government agency in the UK is seeking a Head of Financial Reporting. The role involves leading the Financial Reporting Team to ensure compliance with accounting standards and managing the production of the Annual Report and Accounts.

Key Responsibilities Represent the business at customer events, trade shows and industry forums* Monitor market trends and customer needs to influence service strategy and offer developmentSal

This is an ambitious role looking at all aspects of the Civil Service, it is focusing on how we can radically improve our people, organisation, and digital use in departments, functions, professions and public bodies. Lead the design and delivery of a series of experiments to test delivery ideas, id

The ideal candidate will have at least three years of leadership experience in social housing, a strong understanding of housing law, and excellent communication skills. A leading housing organization in the UK is seeking a dynamic Head of Operations to lead its operational strategy. This full-time

And also working alongside the Digital Services Product Manager on all of the digital services. The new structure and new ways of working will bring all of these services together under one delivery model launching next year. The Head of Services Development will be:.

A leading service operations company is seeking a Head of Service Operations to lead their Industrial Door Service function in South Yorkshire, England. Applicants should have significant experience in field service and strong communication and analytical skills.

You will take ownership of defining strategy, building high-performing teams, and driving profitable service growth across long-term and ad-hoc service offerings. Define and deliver annual business objectives for service offerings, including long‑term service agreements and non‑LTSA services, al

A service‑oriented culture and empathy with the needs of business users of technology. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated tea

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Children & Young

A leading SaaS company in the climate-tech space is seeking a Head of Product & Service Delivery to lead product strategy and service delivery across energy analytics platforms.

A specialized children's therapy provision in the UK is seeking a Head of Service to manage operations two days a week.

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

A leading law firm in London is seeking a Head of IT Service Delivery. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service delivery. Ideal candidates will have substantial experience in IT Service Delivery, knowledge of ITIL bes

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wa

Therefore, you will ensure the smooth and effective operation secretariat of Civil Service governance and the central Portfolio Management Office (PMO) responsible for (i) activating and enabling the most important reform workstreams and (ii) driving performance of departments in delivery of reform

A leading retail company is seeking a Head of Service Continuity who will ensure the availability and performance of services during disasters. You'll enhance operational excellence through data-driven improvements and lead a team of continuity professionals. This role requires strategic leadership

As Head of Rail Evaluation for Infrastructure and Enhancements, you would co-lead a complex, high-profile programme of work, taking a strategic approach to evaluation in rail. This evaluation role will deliver crucial evidence for the Department, to ensure we have a robust assessment of the impacts

We are looking for an experienced Head of Service Delivery, sitting on the. Any other service-aligned functions as agreed with the Director of Services. You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outs

This hybrid role offers a competitive salary of £70k - £80k plus a bonus and comprehensive benefits package, including private medical insurance and 25 days of annual leave. A leading recruitment firm is seeking a Head of IT based in Rugby to lead a high-performing team and enhance customer experi

This work touches many of the most high-profile policy areas for the Home Office, including asylum, migration, nationality, extradition, citizens’ rights, borders, and international criminality. This role is pivotal in setting how M&B approaches taxonomy, one of the most complex and highest profil

Vertivs Services organization is seeking a strategic and analytical leader to drive manpower capacity planning across the EMEA region. This role is critical to ensuring our workforce is optimally aligned with service demand across all product lines. Proactively forecast headcount requirements across

A UK government agency is seeking a Head of Taxonomy to develop and manage taxonomies across the Migration and Borders system. This strategic role involves engaging with stakeholders, addressing data management challenges, and shaping a taxonomy service to enhance data-driven decision-making. This i

A leading housing association is seeking a Head of Service Charge Setting and Administration to oversee financial activities related to service charges for approximately 50,000 customers. The ideal candidate will have strong leadership skills, a deep understanding of service charges, and the ability

The primary purpose of this role is to manage and develop our client’s Domestic & Commercial Waste Collection Services and Clean & Green Services, including burials, street cleansing, arboriculture, parks and open spaces and general grounds maintenance, within budgets and ensuring that agreed stan

You will have levers to do that, from engagement with senior Civil Service networks (such as the Chief Operating Officers network or Heads of Professions), through to practical demonstration of reform (by successfully delivering the 'One Big Thing' programme). You will lead a team of five, acting as

Owning and managing the service charge setting processes, including on time production and submission of service charge estimates and actuals, and oversight of periodic internal and external audits. Strong understanding of service charges and in-depth knowledge of relevant regulations and processes