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The Head of SPS College is a critical role for SPS and you will be required to be an inclusive leader who will work across all parts of the business to support and facilitate key elements of organisational development including cultural change, development of capability and embedding the right value

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Plan and implement appropriate resource levels (people, systems etc) to deliver the desired service standards, including for peaks of work

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery – ITIL V4, Dynamics, ServiceNow - £85,000 - £95,000 + 20-30% bonus. Head of Service Delivery – ITIL V4, Dynam

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved childre

A leading IT services provider in London seeks a Head of Service Delivery to oversee client engagements and ensure high-quality service delivery. Candidates must have over 10 years of experience in service delivery, strong technical skills, and a full UK driving licence. The position offers a compet

A governmental digital agency in the UK is seeking a passionate Head of Product to lead the transformation of access to government data. The ideal candidate will have strong product management experience and a track record of delivering user-centric digital products. This role is a 2-year fixed-term

We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Head of Technology Service & Solutions. A service‑or

A local government authority in England is seeking an experienced Head of Service to lead the Adult Social Care teams and drive impactful changes. It’s a chance to shape the future of care services in Reading.

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

This is an excellent opportunity for a seasoned mental health professional to join a national healthcare organisation, heading up a pioneering mental health service. This also offers ongoing career development prospects as you will be joining a fast-growth organisation where opportunities exist for

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year in Industry) projects. The Head of Service is the first point of contact for both external and internal users of

A leading automotive retailer in Greater London is seeking a Head of Aftersales. The position offers a competitive salary of up to £80,000 per annum and a commitment to investing in your career development. In this role, you will lead the aftersales team, ensuring customer service excellence and de

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. Experience in implementing a “Zero-Defect” mindset to guarantee the fulfillment of contractual Servic

Job Title : Deputy Head of Service. Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. This is a pivotal role, responsible for driving operational excellence, cham

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. Shaping strategy roadmaps, integration and building the capability of the team supporting product ways of working. HMRC is one of the largest and most dynamic IT infrastr

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

Our client is looking for an experienced interim Head of Service or Service Manager to provide leadership to the Learning Disability team at a Midlands based Local Authority. Head of Service Adult Social Care. Supporting a wider remit beyond Learning Disability, offering leadership across the servic

Collaborate with the Head of IT Operations on service delivery and digital transformation efforts. We are seeking a Head of IT Service Delivery to join a leading law firm in London. Head of IT Service Delivery – London – Permanent – Competitive Salary.

Johnson Controls is seeking a dynamic Head of Service Sales to lead our global Marine & Navy service business. Deep understanding of Marine market dynamics (new build, retrofit, service cycles). Head of Service Sales, Global Marine & Navy.

A leading recruitment firm in the UK is seeking an experienced interim Head of Service Adult Social Care. The position offers a competitive daily rate and ideally requires 2 days per week onsite, with flexibility for remote work.

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

As Head of Service Strategy, you will be responsible for shaping, overseeing, and continually refining Spring's service strategy. The role will line‑manage one direct report and will be measured by clarity of Spring's service offer, sector adoption, and the alignment you create between strategic a

This role is for an exceptional Head of Service to join our dynamic Tech Europe department and work with a variety of cross-functional teams. In this role you will lead the day-to-day service of our Digital Panel Network (~15,000) across Europe, and ensuring every Digital panel is meeting its target

The Head of Service Continuity is a senior role within the D&T Service Management organisation, ensuring that there is an Enterprise approach to all Service Continuity activities that underpin the needs of the M&S Business. The Head of Service Continuity is accountable for ensuring that the availabi

A public sector IT organization in the United Kingdom seeks a Head of Technical Operations to lead its technical support and operational services. Candidates must have proven experience in IT services, excellent stakeholder management skills, and knowledge of ITIL and ISO standards. The position off

A leading gaming company in the United Kingdom is seeking a Head of Service Management to lead the strategic direction and delivery of IT service management capabilities. This position offers a competitive salary range of £75,000 - £85,000 and various benefits, including a bonus scheme, enhanced p

A leading insurance organization is seeking a Head of Service Operations to drive operational excellence and end-to-end service delivery. Ideal candidates will possess senior leadership experience in Insurance Client Service and a track record of managing substantial teams in the London Insurance Ma

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

The ideal candidate will have a social work qualification with at least two years of fostering experience and experience in managing professional staff. A competitive salary of up to £60,000 per annum is offered. A reputable recruitment agency is seeking a Responsible Individual within their Foster

As the Head of Technical Operations, you will lead PDS’s efforts in supporting the implementation and delivery of the National Policing Digital Strategy, providing crucial service in managing the 24x7 technical delivery of live mission critical national Policing systems. The Head of Technical Oper

As Head of Service Operations , you'll be accountable for end-to-end service delivery, driving operational excellence whilst embedding strategic transformation initiatives. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resou

Proven experience working as a Head of Service within Children's Safeguarding. Head Of Service - Safeguarding and Care Planning. Promote the Council's values and behaviours in all aspects of service delivery.

As Head of Customer Care, you will lead the development and delivery of Movianto's Customer Care strategy, playing a key role in driving sustainable commercial growth, customer retention, and service excellence. As a senior manager within the Commercial function, the Head of Customer Care acts as a

This is a fantastic opportunity to work on an exciting, high-profile and intellectually challenging area of national security policy. We are a centre of expertise in this fascinating area of policy, working with up to 18 different departments and agencies, and extensively with international allies a

We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a team of managers and service professionals to deliver outstanding results. Experience delivering SaaS (Software as a Service) based solutions.

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes. Oversee service

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits.

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

You will also provide critical oversight of our engineering strategies and the quality of services delivered by our technology partners. A service-oriented culture and empathy with the needs of business users of technology. Head of Technology Service & Solutions.

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. Role is 4d PW in the London office given interaction needed with team & rest of business and hence you must have UK working rights. By applying, candidates signify their acceptance of the above information and co

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Head of Service Desk – Microsoft Partner (Up to £70K DOE). Get notified about new Head of Service Management jobs in.

Head of Service – Culture and Leisure. We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio. Role: Head of Service - Leisure and Culture.

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. SLA & Contractual Quality Assurance: Implement a proactive zero-defect mindset across all processes to gu

Implement controls and assurance mechanisms to reduce the risk of service failure in production environments and ensure continuity of critical business operations. Own the design, governance, and rollout of a comprehensive service catalogue that supports self-service, clarity, and accountability. Fa

As Head of Service at HC‑One you’ll value Kindness above all. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Whether you are maintaining food supplies and fridge/freezer temperatures, showing new starter

A leading charity organization is looking for a Head of Complex Care to oversee service delivery and manage a dedicated team. The role requires proven clinical leadership experience and a strong understanding of health and social care regulations. Offering a salary between £60,000 to £65,000 and a