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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do * Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. * Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. * Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. * Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. * Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. * Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. * Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. * Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for * A thoughtful and proactive people leader with significant experience coaching and developing large teams. * Great judgement and values, balancing the right thing for our business with the right thing for our employees. * Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. * Resilience and excitement towards change, recognising the opportunities it brings. * Problem solver and critical thinker. Able to design solutions to solve problems at pace. * Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. * You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. * Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. * Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. * Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. * Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. * Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. * Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

As an Assistant Influencer Manager, you will play a pivotal role in managing our Boots Ambassador Programme, delivering our exciting influencer marketing activity, and bringing our campaigns, trade activity, brand stories and partnerships to life across beauty, health and wellness. Working closely w

Have you got proven experience running influencer campaigns for big brands or media organisations? Do you know exactly what makes young audiences and parents stop scrolling? We need you! Join the BBC Children's & Education team as an Influencer Manager, leading on C&E influencer activity across CBee

We are looking for an experienced Influencer Manager to join our Social Media team, reporting to the Director of Social and Influencer. You likely come from a specialist social, influencer or content agency environment and have a strong track record of delivering successful influencer campaigns and

We are helping them in hiring a Social Media & Influencer Manager to build and own how Cowshed shows up across social and creator channels at this pivotal moment. This role sits within Brand and leads the strategy and execution of their social and influencer function, from creator relationships and

As Influencer Marketing Manager for the UK, you will be responsible for adapting and executing yfood’s influencer marketing strategy to grow the brand’s digital presence and drive measurable business impact. Build and maintain strong relationships with influencers, talent managers and UK‑based

Track and analyse the performance of influencer campaigns, providing data‑driven insights to the CCO to optimise future strategies. Authenticity is key - influencer audiences can spot “corporate talk” from a mile away. Identify, build, and maintain long‑term relationships with key influencer

Do you have experience leading celebrity and influencer partnerships and want to use that expertise to create meaningful impact? Great Ormond Street Hospital Charity is looking for a Senior Celebrity & Influencer Manager to lead our talent strategy bringing the right people, stories and partnerships

Reporting to the Head of Video and Metadata, the Influencer Campaign Manager will develop and execute best‑in‑class influencer marketing campaigns, source influencers, oversee all influencer activity, support the TikTok Shop Affiliates strategy, and provide community insights to inform business

Digital Waffle is seeking a Talent Manager in London to manage relationships with creators and public figures.

We’re seeking an experienced Influencer Manager to ideate, develop, and execute cutting‑edge influencer strategies and campaigns that align with client business objectives and resonate authentically with target audiences. Influencer Strategy & Development – Lead the development and execution o

Support and execute end-to-end influencer marketing campaigns, primarily focused on Micro and Mid-Tier talent, including influencer activation, content/social execution, and community management from kickoff through wrap. The Account Manager plays a pivotal role in the day-to-day execution of client

The Senior Global Influencer Marketing Manager will devise the strategy and own the execution of the global creator marketing approach, with a key focus on scaling the global influencer gifting programme. The successful candidate will define and manage departmental KPIs, delivering measurable, comme

Influencer Marketing Manager – UK 🇬🇧. Influencer Marketing Manager (UK). Discover and connect with new UK-based influencers, athletes, creators and ambassadors who align with the Vilgain brand.

You will lead the end-to-end lifecycle of high-impact influencer campaigns, blending deep creator relationships with data-backed strategy to ensure our clients don’t just look the part, but deliver tangible business impact. Be the dedicated influencer specialist within the business, confidently le

You will play a key role in leading influencer campaigns from strategy through to execution, working closely with clients, internal teams, and content creators. Contribute to campaign strategy, including influencer selection, partnerships, and content direction. Influencer Identification & Outreach.

As Influencer Marketing Manager, you will identify the right creators, build meaningful relationships, negotiate partnerships and deliver integrated creator-led campaigns, that enhance storytelling across PR, social, content and experiential channels. Experience delivering influencer work as part of

A leading marketing agency in London is seeking an experienced Senior Project Manager to oversee project execution for a top account. The successful candidate will manage all aspects from brief to final delivery, ensuring milestones and budgets are met in the Social & Influencer domain.

This is a full-time in-person role for an Influencer-Affiliate Campaign Manager. We're looking for a high-agency and proactive individual with considerable experience managing influencer campaigns who can demonstrate that they have scaled affiliate programmes in the past. Tano leverages AI agents to

As Influencer Manager, you will have strong experience in e‑commerce/DTC, ideally within health, beauty, or wellness working with influencers or UGC creators (brand or agency side). The company has a single hero product with a large marketing particularly in the US and they are looking for an Infl

Findasense is seeking an Influencer Marketing Project Manager in London to coordinate international influencer campaigns and manage local media plans. This fixed-term position offers an exciting opportunity to engage with innovative influencer marketing strategies.

A healthcare-focused company located in Greater London is seeking an experienced Community Manager to enhance their community presence. The role involves building and maintaining influencer relationships, executing community campaigns, and planning brand events. Ideal candidates should have over 3 y

We’re looking for an Influencer Manager to help make that work best‑in‑class — culturally sharp, creatively strong, and native to platform. And as our clients lean harder into social and creator-led work, influencer is playing a bigger role than ever in how we show up in culture. Own the end

As an Influencer Marketing Manager, you will be in charge of onboarding influencers towards specific marketing goals. You will develop compelling strategies to leverage influencer activity towards measurable KPIs, and build strong business relationships with the prominent influencers. Creative think

A leading marketing agency in Greater London is seeking a Junior Account Manager to lead influencer marketing campaigns.

We are looking for an ambitious leader and driven Influencer Senior Manager to join our Influencer Team in London. The influencer project at Wise has matured into a powerful, sustainable marketing channel and we are now looking for a Senior Manager to take it to the next level. By acting as the cent

This is a multi‑faceted role that blends influencer strategy, relationship management, creative thinking, and project management. Contribute to the wider studio’s influencer strategy, sharing best practices and insights that raise the standard across the team. A proven track record of identifyin

Influencer Marketing Manager (UK). Influencer Marketing Manager – UK 🇬🇧. Discover and connect with new UK-based influencers, athletes, creators and ambassadors who align with the Vilgain brand.

A global brand building agency in London is seeking a dynamic Account Manager to manage client relationships and deliver strategic communications.

We’re looking for an experienced Influencer Marketing Manager to join the team at Freddie’s, leading our influencer strategy. You will be responsible for identifying, engaging, and managing relationships with influencers for the UK market and supporting our DE influencer marketing executive acro

Job Role: Influencer Marketing Manager – QSR. As Influencer Marketing Manager, you will identify the right creators, build meaningful relationships, negotiate partnerships and deliver integrated creator‑led campaigns, that enhance storytelling across PR, social, content and experiential channels

Develop compelling lead magnets and communication strategies to attract high-quality influencers at scale. Proven track record of 2X+ growth in an influencer, affiliate, or partnership program with the numbers and methodology to prove it. Strategic marketing thinking: you approach an influencer prog

Influencer Strategy & Outreach: Identify, recruit, and manage relationships with influencers, content creators, and brand ambassadors across platforms (Instagram, TikTok, YouTube, podcasts) in the beauty, wellness, skincare, and lifestyle verticals. This role spans influencer marketing, professional

Great Ormond Street Hospital Children’s Charity is looking for a Celebrity & Influencer Manager to lead the day‑to‑day running of our talent programme, turning brilliant relationships into real impact for patients, families and fundraising. Working closely with the Senior Celebrity & Influence

We’re looking for a proactive socially native Influencer Manager to lead creator campaigns across multiple accounts. Lead Influencer Campaign Delivery. Manage influencer campaigns from brief through to reporting.

Cowshed is looking for a Social Media & Influencer Manager in Greater London.

The Fitting Room is seeking an Influencer Marketing Manager to lead the development and execution of creator strategies in London. This role requires proven experience in influencer marketing and the ability to craft culturally relevant campaigns that enhance storytelling across various channels.

We’re seeking an Influencer Relations Manager to join our team. Fine‑tune influencer programs to ensure they are engaging, authentic, and deliver measurable results for advertising clients. Provide consultation on influencer marketing best practices, platform trends, and creator dynamics.

A leading global creative agency in London is seeking a Senior Project Manager for its Social & Influencer practice.

Are you obsessed with creator culture and performance-driven content? We’re partnering with a fast-growing e-commerce brand that’s transforming how people approach acne, and we’re looking for an Influencer Manager to build and scale their creator engine. Recruit, onboard and manage a consisten

Plan, execute and optimise influencer campaigns across TikTok, Instagram and YouTube. You’ll sit at the heart of PR, social and influencer activity — building strong creator relationships, running always‑on programmes, and delivering standout hero moments that feel culturally relevant and perf

A leading UGC, creative and influencer marketing agency is looking for a Junior Account Manager to lead the delivery of influencer marketing. You will manage multiple campaigns across social media, influencer marketing and paid amplification, ensuring projects run smoothly from briefing through to f

We’re hiring a Social Media & Influencer Manager to build and own how Cowshed shows up across social and creator channels at this pivotal moment. This role sits within Brand and leads the strategy and execution of the social and influencer function, from creator relationships and content, to commu

Influencer Platform Manager to oversee influencer marketing platforms across EMEA. You should have experience with influencer marketing platforms and strong analytical skills.

We are looking for an experienced Influencer Manager to join our team. Manage talent mapping frameworks, advising on the role of creators within the consumer journey and ensuring influencer activity integrates effectively with broader channel plans. Build and maintain strong relationships with talen

A specialist media agency is seeking a full-time Account Manager to execute influencer marketing campaigns for financial services clients. This role requires 1–3 years of account management experience within influencer marketing and fluency in German.

A leading food technology company in Greater London seeks an Influencer Marketing Manager to enhance their UK digital presence. Candidates should have a relevant degree and 2-3 years in influencer marketing, with a strong grasp of social media dynamics in the UK.

You will work with colleagues to develop best‑in‑class influencer marketing campaigns, source influencers, and oversee all our influencer activity, while experimenting with innovative events and campaigns. Reporting to the Head of Video and Metadata, the Influencer Campaign Manager position is e