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Annual salary: up to 39627.00 Repairs and Maintenance Supervisor Location: Peterborough Full Time Permanent Salary up to 39627.00 per annum plus company van & fuel card 42.5 hours per week (8-5 Monday- Friday) Were currently seeking a skilled and experienced Supervisor to lead our team as part of a social housing contract in Peterborough. This is a dynamic field-based leadership role where youll oversee the delivery of reactive repairs and planned maintenance across occupied properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. Youll play a key part in ensuring homes are safe compliant and ready for residents making a real impact in the community. Duties: • Supervise day-to-day delivery of planned and reactive maintenance works across occupied properties, • Ensure all works are completed safely efficiently and to required quality standards, • Conduct regular site visits to monitor progress resolve issues and ensure resident satisfaction, • Allocate resources and operatives effectively to meet service targets and contractual obligations, • Manage work schedules and priorities to minimise disruption to residents, • Ensure full compliance with Health & Safety regulations and company procedures, • Carry out quality inspections and ensure corrective actions are implemented where necessary, • Lead and support a team of operatives providing guidance coaching and performance management, • Identify training needs and coordinate development opportunities for team members, • Enforce HR policies including attendance conduct and grievance procedures, • Monitor and maintain company assets including vehicles tools PPE and van stock, • Oversee material usage and procurement to ensure cost-effective operations, • Use system reports to track performance resource deployment and asset condition, • Act as a key point of contact for residents ensuring professional communication and issue resolution, • Liaise with client representatives subcontractors and suppliers to coordinate service delivery, • Support contract mobilisation compliance audits and service improvement initiatives, • Assist with budget control forecasting and identifying operational efficiencies, • Provide cover for other supervisors during absence or peak periods, • Attend toolbox talks training sessions and formal company meetings, • Ensure all activities reflect company values and maintain a professional image at all times Role Criteria: • Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance, • Proven track record of managing monitoring recording and reporting Health & Safety and compliance activities, • Experience delivering planned and reactive maintenance in occupied properties, • City & Guilds or equivalent in a relevant trade discipline, • Full valid UK driving licence, • Strong understanding of Health & Safety regulations, • Working knowledge of Schedule of Rates, • Excellent interpersonal and communication skills, • Effective people management with the ability to lead mentor and develop teams, • Strong customer focus and commitment to service excellence, • Problem-solving mindset with a results-driven approach, • Strong planning and organisational abilities, • Decisive decision-making under pressure, • Ability to negotiate and influence across teams and stakeholders, • IT literate with confident oral and written communication skills Benefits we can offer you. • 25 days annual leave plus bank holidays, • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!, • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community in support of our social value commitment., • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries holidays eye test vouchers Share save scheme plus much more., • Family friendly policies, • Company Van Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK Mears does not currently offer visa sponsorship. To drive a Mears vehicle you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background Identity & Security checks before commencement of employment. Required Qualifications: Project Management Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process we are here to support you. We will be accessible every step of the way. At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive we are a Disability Confident employer valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this we hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. Required Experience: Manager Key Skills Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator Employment Type : Full-Time Experience: years Vacancy: 1

Salary: 25000 per annum (25500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015 Hometree began its journey in the home cover market. Today we are spearheading the shift towards a future where home energy systems are decentralised digitised and reliant on renewable sources such as heat pumps solar panels batteries EV chargers and smart controls. This innovative approach is not just about sustainability; its about empowering homeowners to manage their energy more efficiently and cost-effectively thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here youll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions and we need passionate individuals to support them at every step. Join us during this exciting time and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 85m Capital Raised - Weve raised over 85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 6 Acquisitions - Weve expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm) home cover (Your Repair) and installations energy services (GreenGenUK Geowarmth The Little Green Energy Company and IMS) 100k Homes Covered - We cover over one hundred thousand homes across the UK 280 Employees - We have over 280 passionate employees transforming the industry across the Group one home at a time The Role Were looking for organised proactive individuals who thrive in a fast-paced evolving environment. The Repairs Team is central to our operations managing customer repair requests across heating plumbing electrics and appliances. Acting as the key link between customers engineers and suppliers youll ensure issues are resolved efficiently and cost-effectively. While we work remotely youll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: * Scheduling: Schedule appointments for engineers to attend customers properties to evaluate and resolve problems liaising with both engineers and customers to find a suitable time. * Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. * Cost control process: Work through the cost control process with engineers ensuring that repairs are completed efficiently and economically. * Appointment scheduling: Check appointments are taking place as scheduled and where they are not update the customer and reschedule at the earliest opportunity. * Assess engineer reports following the completion of a visit to determine next steps. * Ordering: Order parts when needed scheduling subsequent engineer visits where necessary to complete a fix. * Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction and communicate claim rejections to customers explaining the reasons and exploring alternative solutions if applicable. * Support: Support other operations teams when they reach out to get more information on repairs or claims. * Collaboration: Work with our Network team to keep them informed about our engineers needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What were looking for Our ideal colleague will exhibit all of the following attributes: * Experience: 12 months working in a fast-paced Operations team with high volumes and multiple systems. * Organisation: Highly organised and able to prioritise operational tasks for the best customer output. * Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers problems. * Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. * Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset ensuring no stone is left unturned in delivering great service. * Multitasking: Enjoy multitasking and comfortable switching between calls emails systems and tasks. * Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone in person or in writing. * Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone working to find the best outcome. * Team player: Positive attitude enjoys working collaboratively to resolve issues and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: * Similar experience in insurance maintenance and repairs company Our Recruitment Process: * Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) * Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) * Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: * 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday * Flexible remote working - with requirement to attend our Peterborough office on a monthly basis * Free boiler & home emergency cover with Hometree plus 40% discount for friends & family * Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness wellness and nutrition apps. * 300 Home office allowance * Support for your mental health and wellbeing via Oliva * Menopause support from Stella including friends & family access * Cycle to work scheme * Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers the preservation of market integrity and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree we are committed to creating an inclusive and representative environment. We know that different experiences perspectives and backgrounds make for a better workplace and a better planet. Together we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we wont discriminate against you at any point in the hiring process or the working day. This includes how we source talent our interview process our conditions of employment feedback and everything in between. Key Skills Campaigns,Animal Care,Anti Money Laundering,Endpoint Security,ABAP,KG Teaching Employment Type : Full Time Experience: years Vacancy: 1

Annual salary: up to 31110.00 Project Coordinator Peterborough Fulltime Permanent 31110.00 Per Annum. 42.5 Hours Per Week Monday Friday 8am -5pm A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company. About the Role: As a project Co Ordinator you will be responsible for the organisation and ongoing development of the planned works programme in line with all client requirements. A key aspect of the position involves ordering and scheduling materials for installation arranging asbestos reports and regularly updating the programme of works to reflect the evolving needs of the client. This role demands close day-to-day coordination with the client site teams and internal departments to ensure seamless project delivery. Proficiency in Microsoft Excel and other Microsoft Office applications is essential for maintaining accurate property lists tracking programme progress and supporting the Project Manager in the planning and scheduling of works. The role also includes monitoring and reporting on KPI performance to meet contractual and operational targets contributing to overall service efficiency. The successful candidate will provide comprehensive administrative operational and customer service support to both Site and Commercial teams while ensuring a high standard of health and safety compliance and professional communication with service users and stakeholders. Flexibility is essential as the role includes providing cover for other project staff attending internal and client meetings and always adhering to company policies and procedures. Role Criteria: • IT literate Microsoft functions, • Prior experience as a project coordinator., • Strong communication skills written and verbal All our roles require candidates to have the entitlement to work within the UK Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background Identity & Security checks before commencement of employment. Benefits we can offer you • 25 days annual leave plus bank holidays, • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!, • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community in support of our social value commitment., • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries holidays eye test vouchers Share save scheme plus much more, • Family friendly policies Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process we are here to support you. We will be accessible every step of the way. At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive we are a Disability Confident employer valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this we hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. Key Skills Abinitio,Apache Tomcat,Ethernet,Hotel Management,Financial Planning & Analysis,AV Employment Type : Full-Time Experience: years Vacancy: 1

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