It operations jobs in WorthingCreate job alerts

Ecommerce Director | South Coast - Based on site! (some flex after first few months/ 1 day per week wfh) Full time, 5 days, Monday to Friday This Ecommerce Director role is suited to a commercially driven, data led ecommerce leader with a strong background in direct to consumer retail and digital marketing, who thrives on building growth strategies, outperforming competitors and delivering measurable results. The ideal person is analytical yet creative, passionate about sport, health or active lifestyles, confident leading cross functional teams, and motivated by creating outstanding customer experiences while scaling international ecommerce performance. The company is a direct to consumer retail business with a strong international footprint, headquartered in West Sussex and supported by operations in Europe and North America. It takes an engineering led approach to developing high performance products and is focused on delivering exceptional customer experiences through its digital platforms, combining innovation, quality and data driven decision making to serve a global customer base. You will be joining a growing and well supported ecommerce team, with continued investment in people and capability as the business scales. The company culture is collaborative and non-hierarchical, built on values of innovation, openness to new ideas, community and continuous professional development, with training budgets and support for further qualifications available. While the product offering is highly technical, success in this role is driven by strong ecommerce and retail expertise rather than prior experience in the sector, and applications are welcomed from candidates with a wide range of backgrounds. The role offers clear long-term progression, with the definite potential to develop to board level!! Role overview: • Senior Ecommerce Director role within an international, direct to consumer business where ecommerce is the core revenue driver., • Responsibility for leading the UK based ecommerce team while driving growth across the UK, Europe, USA and other international markets., • A collaborative, open and supportive culture with a strong focus on innovation, community and professional development., • Opportunity to take ownership of a high impact role in a fast growing, digitally led organisation., • Manage in-house team across Ecommerce & Digital; currently a team of 4 with immediate plans to develop further Key requirements: • Proven experience in a senior ecommerce leadership role within retail, ideally direct to consumer or inventory led., • Strong track record of delivering significant ecommerce growth, including international expansion., • Hands on experience with Shopify Plus and strong performance marketing expertise. (Advantageous/ non-esssential), • Data driven mindset with experience using GA4 and a focus on optimising spend and return on investment., • Confident people leader with the ability to mentor, develop and support a growing team., • Willingness to be hands on in the first 6 to 12 months to redefine processes and drive change., • Experience working with global teams is advantageous, with retail expertise valued over product specific knowledge., • Open to candidates stepping up from Head of Ecommerce or Head of Digital roles. This would suit a really data-driven, high-growth focussed Ecommerce Director looking for a new challenge and project. Company just under £20million and international so any international experience would be a huge plus, particularly US, UK and Germany. Looking at hearing from the best ecommerce professionals in the local area as well as possibly anyone looking to relocate to the South Coast, could be perfect for that! Please apply today! BH35085

ADDEV Parafix is looking for a driven and entrepreneurial Business Development Manager to lead commercial growth across our Mobility & Industry sector. This is an exciting opportunity for a proactive sales professional with strong technical curiosity and a passion for developing markets, building customer relationships, and leading a team to deliver outstanding results. About the Role As a Business Development Manager, you will identify and secure new business opportunities, manage and grow existing customer accounts, and prospect for new applications across the UK (and occasionally Western Europe). You’ll combine commercial acumen with technical understanding to promote our broad product offering while managing the full sales cycle—from opportunity development through to order follow-up and supporting cash collection when required. You will also play a key leadership role, managing Account Managers within the Mobility & Industry team and ensuring strong performance across sales KPIs. Key Responsibilities Business Development • Visit customers and prospects across the UK and promote ADDEV Parafix’s full product range., • Conduct commercial negotiations and create tailored offers., • Manage opportunities through the CRM and follow up on orders with Customer Service support., • Work closely with Operations, Production, and NPI teams to align customer needs with internal capabilities., • Produce visit reports and provide qualitative supplier feedback when required., • Lead and mentor Account Managers in the Mobility & Industry sales team., • Monitor key sales metrics (revenues, margins, pipeline, win rate, visit activity)., • Conduct annual performance appraisals., • Develop a commercial network with new potential clients and agents., • Understand customer and market trends, including competitor intelligence., • Identify new product applications and cross-sell opportunities across the ADDEV Group., • Build strong relationships with key suppliers., • Participate in internal and group-level business meetings., • Provide input to Product Marketing., • Support additional training and complementary tasks as required. Candidate Profile • Strong business sense with an entrepreneurial mindset., • Appetite for technical products and applications., • Confident communicator with excellent relationship-building skills., • High level of autonomy, curiosity, and self-organisation., • Analytical, rigorous, and data-driven., • Resilient, tenacious, and able to manage multiple priorities., • IT-literate with experience using CRM systems., • Management experience is highly desirable. What We Offer • Competitive salary of £50,000–£60,000, depending on experience., • 20% on-target bonus., • Car allowance to support regular UK travel., • Opportunities to influence commercial strategy and grow within an ambitious, supportive organisation. Ready to take your next step? If you’re motivated by growth, thrive in customer-driven environments, and enjoy combining technical understanding with commercial leadership, we’d love to hear from you.

£37,000 - £43,000 per annum dependent on experience Customer Insight & Intelligence Lead Up to £37,000 - £43,000 per annum, dependent on experience Permanent London Hybrid We are looking for a Customer Insight and Intelligence Lead to join Saga’s Insurance business at a pivotal point in our transformation journey. At the Saga, our customers are in the heart of everything we do and as a business, we support a diverse group of customers and help them at various stages of their lives. In this newly created role, you’ll report to the Chief Operating Officer and be responsible for driving measurable improvements in customer experience, satisfaction, and retention on our PMI and Travel journeys. As Customer Insight and Intelligence Lead, you’ll be responsible for transforming customer data into actionable insights that drive continuous improvement across the customer journey. This role combines advanced analytics, business intelligence, and a deep understanding of customer behaviour to inform strategic decisions and operational enhancements. By integrating data from multiple sources—including Voice of Customer (VoC), complaints, transactions, journey analytics, conversations, and retention metrics—the role ensures that every improvement is grounded in robust evidence and delivers measurable value for both customers and the business. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office roughly once a week, allowing us to collaborate and share success as a business. There will also be adhoc visits to Folkestone in Kent to meet with the wider operations team. Role Responsibility As our Customer Insight and Intelligence Lead you will be responsible for aggregating and analysing data from VoC surveys, complaints, transactions, customer journeys, conversations (e.g., call/chat logs), and retention/churn metrics to identify trends, pain points, and opportunities for improvement. Other responsibilities will include: • Develop actionable insights and recommendations that inform customer journey enhancements, product/service design, and operational processes., • Build and maintain dashboards, reports, and presentations that communicate findings clearly to stakeholders at all levels, using data visualization and narrative techniques., • Work closely with CX, product, marketing, operations, and technology teams to ensure insights are embedded into decision-making and drive cross-functional improvements., • Use analytics to map and optimize end-to-end customer journeys, identifying friction points and prioritizing interventions that will have the greatest impact on satisfaction and retention., • Establish feedback loops to monitor the impact of changes, measure outcomes, and refine strategies based on real-world results., • Ensure data integrity, compliance, and best practices in data management, working with IT and data governance teams as needed., • Stay up to date with the latest trends in customer analytics, data science, and insurance industry best practices. The Ideal Candidate As our Customer Insight & Intelligence Lead you will have proven experience in customer insight, data analytics, or business intelligence roles, ideally within insurance or a regulated industry. You will need to have experience within a large-scale customer operation, ideally from the Insurance industry, but we consider applicants from other regulated areas. You will also be able to demonstrate the following skills and experiences; • Strong analytical skills with proficiency in data analysis tools (e.g., SQL, Python, R, Tableau, Power BI)., • Experience integrating and analyzing multiple data sources (VoC, complaints, transactions, journey analytics, etc.)., • Ability to translate complex data into clear, actionable insights and recommendations., • Excellent communication and stakeholder management skills., • Experience with customer journey mapping and process improvement methodologies., • Knowledge of data privacy, compliance, and governance requirements., • Bachelor’s degree in a relevant field (e.g., Data Science, Business Analytics, Statistics, Marketing, or similar) Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3390

£60,000- £70,000 (depending on experience) Commercial Lead – Magazine Publishing Salary £60,000 to £70,000 depending on experience Permanent Hybrid London/ Folkestone Saga Magazine is looking to appoint a new Commercial Lead for 2026! You’ll be joining the UK’s biggest subscription based monthly publication in the UK with an accolade of recent awards. As the Commercial Lead, you will work closely with our renowned Editorial Director and Chief Data & Strategy Officer. You’ll be a credible commercially minded individual, able to oversee business development and revenue generation of the full omnichannel magazine. Having an entrepreneurial approach where you can leverage our multi-award-winning magazine content to maximise our commercial performance across multiple revenue streams. You will also be working with the Magazine Editorial team, key external agency partners and the Head of Finance as required, you will manage the full publishing revenue budget, which is comprised primarily of the magazine subscriptions, and advertising revenue, both internal and external. For subscriptions you will have line management of the Marketing Audience Manager, while for external advertising, you will manage our agency relationship. Internally you will work closely with our business units (Travel, Insurance, Money and new business), to ensure we’re optimising our promotional activity for the business as a whole. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office a minimum of 2-3 times a week, allowing us to collaborate and share success as a business. On occasions, you may need to visit our Head Office in Folkestone, Kent. Role Responsibility Fully owning and managing the Publishing revenue streams, from our internal advertising of our Business Units, our External advertising across both Print and Digital formats, and our Subscription revenue of the Magazine. Working as the Commercial Lead in the Publishing team you will be responsible for the following: • To implement strategies to increase revenue from all our channels including Magazine (Print, Digital, Subscription, Newsstand etc.), Digital content such as Newsletters, Emails, Podcasts, Video content, social media etc., • Aligning of our advertising copy to our Editorial content., • Implement strategies to increase onward traffic from the magazine section of the website to the Business Units and lead the cross-department conversation about how value is assigned to this traffic., • Work with the Editorial team to collate and present key insights and data for monthly Business Updates to the leadership team., • Establishing sales targets for both advertising and subscriptions and driving the performance of both to ensure targets are met., • Working with finance to produce the monthly forecast and annual budget for the Publishing revenue, • Help oversee and negotiate contracts as required with new clients., • Work with the Digital and Data teams to ensure our website, and data insights are aligned to Publishing’s needs., • Identify profit-making brand extension opportunities and take the lead in securing sponsorships, networking with key external stakeholders and getting new projects off the ground., • Reviewing and developing operational processes to improve the performance and maximise growth of the partnerships where appropriate., • Working together with the other Saga Business units to promote the Saga brand., • Managing risk assessments for any new initiatives., • Staying aware of the latest trends and developments in the industry, ultimately being in tune with our customer and what other products and brands align to their needs and interests but do not step into our portfolio of products here at Saga People management, relationships and account management responsibilities; • Managing all daily commercial operations and partner with the existing editorial team., • Line management of the Market Audience Manager, who is responsible for the delivery of our Magazine subscriptions performance., • A Strong understanding and ability of forecasting sales volumes with extensive budget management and contract negotiations., • Integrity and objectivity, capable of selling ideas and implementing change., • Significant Account management experience in the publishing and/or digital media sector., • Clear experience managing advertising and affiliate budgets and P&Ls., • Clear understanding of advertising and affiliate reporting and data tools., • Able to apply KPIs to monitor, project, and drive performance., • Can work as part of a team and capable of delivering to tight publishing deadlines., • Naturally analytically with the ability to challenge and think outside the box; able to demonstrate curiosity and a drive to continually innovate and improve processes., • Demonstrates resilience and an ability to deal with demands placed on them, able to work calmly under pressure maintaining an ability plan for, and work to, tight deadlines., • Can deliver high quality, accurate output at pace and able to quickly adapt to changing environments, consistently setting high standards and driving performance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/40191/3386

Please apply to this advert, or email your CV direct to Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Points to consider: Small friendly team Fully onsite (commutable from Portsmouth, Fareham, Southampton) Travel to other sites is required

IT Operations Manager, supporting the IT operations (which includes Windows Server, VMWare, backup and DR, monitoring and following standard ITIL processes. The Salvation Army is both a Church and a Charity, putting our faith into action by offering practical help for people without discrimination,

We are looking for an experienced IT Operations Engineer to join our Hampshire based client. Travel to other sites is required where needed. As you can see, this is an extremely varied role, therefore would suit someone who is happy to work across a broad spectrum of hardware & software.

You’ll monitor the environment to get full visibility into performance and availability, producing reviews, reports, and audit logs that demonstrate service quality. You’ll collaborate with Group IT to resolve escalations, support disaster recovery testing, and provide audit evidence, all while

This role reports to the IT Director and is expected to progress into a ‘Head of IT’ position in the medium-term so candidates with this ambition are welcomed. The Senior IT Manager will provide leadership and guidance on IT strategy and leadership of the Infrastructure and Cybersecurity

Building on our proud heritage, we have ambition to become the global leader in sustainable biom. Were not just talking about making a difference, were making it happen.

Familiarity with networking fundamentals (LAN/WiFi, routers, switches, VPNs) and endpoint management tools (MDM, EDR). IT support, system administration, or IT operations. Implement and monitor security measures, certificates, and company compliance with requirements.

You’ll monitor the environment to get full visibility into performance and availability, producing reviews, reports, and audit logs that demonstrate service quality. You’ll collaborate with Group IT to resolve escalations, support disaster recovery testing, and provide audit evidence, all while

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Implement and maintain monitoring of model drifts, data‑quality alerts, and scheduled re‑training pipe

You’ll monitor the environment to get full visibility into performance and availability, producing reviews, reports, and audit logs that demonstrate service quality. You’ll collaborate with Group IT to resolve escalations, support disaster recovery testing, and provide audit evidence, all while

Partnering with local authorities, landlords, developers and investors, we reimagine vacant buildings to deliver social value, community impact and new opportunities for emerging talent. Proven experience in operations within workspace, hospitality, creative, or customer‑focused environments. Our

A leading recruitment agency in the UK is seeking a Digital Operations Manager to oversee the operations of their digital ecosystem. The ideal candidate has extensive experience in digital operations, IT management, and cyber security. This position offers a competitive salary of £65-70k with benef

Clarity in Chaos: Comfortable with ambiguity, capable of creating structure and clarity in fast-moving environments. Strategic Growth: Work closely with leadership to identify, prioritise, and deliver on high-impact growth initiatives. With a sharp, experienced group behind the product, they're buil

Coordinate elements of transition and exit planning in partnership with the Senior Operations PM and Coordination Cell, ensuring obligations are communicated, compliance audited and reported. The Humanitarian and Stabilisation Operations Team (HSOT), contracted by Palladium to deliver the Humanitari

You will design, implement, and optimise IT Operations solutions across observability, AIOps, and ITSM platforms, help clients adopt best practices in Event Management and OpenTelemetry, and act as a trusted technical advisor bridging technology and business strategy. Do you want to be part of somet

A growing IT consultancy firm in Greater London seeks an IT Operations & Service Excellence Domain Expert. Enjoy a supportive culture that emphasizes professional growth and community impact, alongside competitive benefits including private medical insurance and a discretionary bonus. The ideal cand

This full-time position offers competitive salary ranging from £25,480 to £29,390 per annum based on experience and qualifications along with generous perks including childcare discounts and performance-related bonuses. A nursery group in England is seeking a Nursery Office Manager to support the

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any o

You’ll monitor the environment to get full visibility into performance and availability, producing reviews, reports, and audit logs that demonstrate service quality. You’ll collaborate with Group IT to resolve escalations, support disaster recovery testing, and provide audit evidence, all while

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any o

An innovative shipping software startup in the UK is seeking a talented Growth & Business Operations Lead to drive strategic growth initiatives and implement operational excellence. This role offers the opportunity to work closely with leadership and tackle complex challenges across departments.

A major UK airport operations company is seeking an IT Contracts Administrator responsible for providing administrative support to the IT department, focusing on contract management and supplier income. Interested applicants should submit their CV and relevant details to recruitment@ltn. This role i

This role involves managing security incidents, establishing security policies, and ensuring compliance with industry standards. The ideal candidate has a degree in IT Security, relevant industry certifications, and a strong background in security management. A leading IT consultancy in the UK is lo

We are looking for an IT Manager (Head of IT Operations) who will act as the primary owner and point of contact for all internal IT operations at Nevis. IT Operations, Systems Administration, or IT Management. Act as the single point of accountability for IT operations across Nevis.

Join to apply for the IT Operations Administrator, CloudKitchens - London role at CloudKitchens. Familiarity with networking fundamentals (LAN/WiFi, routers, switches, VPNs) and endpoint management tools (MDM, EDR). IT support, system administration, or IT operations.

A recruitment agency is looking for a Service Operations Manager in Sheffield. This pivotal role requires overseeing the service desk operations and leading a dedicated team to ensure high standards of customer service. This role offers a salary between £40,000 and £50,000, focusing on personal de

Working under the direction of the Head of IT and Digital Learning, the ITInfrastructure&Operations Manager acts as the technical lead for infrastructure and operational support, ensuring stable service performance and driving improvements across the IT estate. Situated in the heart of central Londo

Resulting Ltd is an equal opportunity employer committed to an inclusive work environment that encourages diversity. The Operations Analyst functions as an integrator across the business, with responsibility for managing and supporting all back‑office functions. You demonstrate active listening sk

A leading IT consultancy in the UK is seeking an IT Operations & Service Excellence Domain Expert to play a pivotal role in client engagement and strategic delivery. This role offers the opportunity to innovate and collaborate in a supportive environment, with benefits including professional develop

We have an exciting opportunity for an IT Operations Engineer to join our Cheltenham, London, Leeds, Amersham or Birmingham office on an 18 month fixed‑term contract. A comprehensive range of voluntary benefits to suit your life stage and lifestyle including a tech scheme, cycle to work scheme, de

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements wh

Don’t miss this opportunity to lead enterprise‑level IT operations and shape technology strategy within a dynamic organisation. A leading global organisation is seeking a Vice President of IT Operations to oversee three critical technology functions: Entrata application services, end‑user supp

We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status. Famil

A leading digital solutions company in Greater London seeks a Digital Operations Manager to oversee IT systems, manage a diverse team, and ensure compliance with cyber security standards. The position involves strategic planning, operational oversight, and collaboration with cross-functional teams t

Working under the direction of the Head of IT and Digital Learning, the IT Infrastructure & Operations Manager acts as the technical lead for infrastructure and operational support, ensuring stable service performance and driving improvements across the IT estate. Situated in the heart of central Lo

A global commodities trading firm based in the UK is looking for a leader to spearhead their IT Infrastructure Operations. This role requires over 10 years of IT Operations experience, strong leadership skills, and the ability to foster collaboration among teams and vendors. The successful candidate

The company offers a positive culture and strong benefits, with the flexibility of hybrid working. A leading IT Managed Services Provider in Central London is seeking an accomplished IT Operations Manager. You will manage a 30-person technical delivery team and oversee complex IT infrastructure proj

As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Job Title: Digital Operations Manager/ IT Manager/IT Operations Support M

A leading IT Services Consultancy in Greater London is seeking an IT Operations & Service Excellence Domain Expert to drive business growth and support client transformation. In this role, you will shape communication strategies, develop high-quality proposals, and mentor specialists while aligning

A leading renewable energy company is seeking an IT Operations Analyst for a hybrid role at Drax Power Station, Selby. Candidates should have experience in End User Compute, including VDI and security management.

As Senior IT Operations Analyst you will report directly to the IT Operations Manager, supporting the IT operations (which includes Windows Server, VMWare, backup and DR, monitoring and following standard ITIL processes. The IT department are seeking a talented Senior IT Operations Analyst who enjoy

As Director of IT Service Operations, you will partner with the CIO and senior leadership to define the vision and strategy for a global, best‑in‑class IT operations function. Oversee SAP operations and partner with Enterprise Platforms to ensure stability, scalability, and lifecycle management.

ITIL certification or experience with IT service management frameworks. The IT Operations Manager is responsible for ensuring the smooth and efficient operation of IT services across the organisation. Experience in IT operations or service delivery within a cloud‑first organisation.

Applicants should have a Bachelor's Degree in a Technical Discipline and familiarity with various software tools and platforms. A leading delivery service in Greater London is seeking an IT Operations Support Analyst. This role involves providing high-level support to staff, troubleshooting hardware