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Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team. Basic Salary: £28,500 with OTE of £35,000 via our uncapped commission scheme. But some people are making a lot more Hours: • 9-5 Mon-Fri which includes 1 late shift 12-8pm, • Every 5th week the late will be a Friday which is 10-6pm, • 1 in 5 Saturdays 9-5pm, • Roughly 1 in 15 Sundays 10-4pm Summary Duties and Responsibilities of Role: • To make outbound calls to customers who have recently enquired through various marketing channels., • Achieve department sales conversion targets whilst delivering excellent customer service., • Communication – Possess a professional telephone manner with proven experience. Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding Customer care; being especially aware that some customers may be vulnerable., • Productivity - Be results driven with ability to achieve work towards KPI’s set on production, quality and customer service skills., • Accuracy – Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way., • IT Skills – computer literacy and knowledge of MS Office., • Customer Champion – Act in a manner that ensures the Customer receives a positive experience of the Company. Personal Capabilities Proven Track record of: · Telephone sales experience (preferred minimum of 1 year) · Success within a target driven environment · Delivering excellent Customer Service · Working in accordance with detailed procedures · Flexible approach with ability to adapt quickly to meet business needs Personal Attributes: · Excellent interpersonal, communication and listening skills at all levels · Able to demonstrate empathy, sensitivity, kindness and patience · Resilient with a real desire for success and helping others · Can-do attitude, self-motivated · High level attention to detail and accuracy

This is about helping to run a £multi-million store, while motivating and developing a diverse and talented team. One day could find you supporting the Store Manager with sorting out deliveries, placing orders or dealing with customer queries. The next, you might be focused on people management and performance or organising holiday rotas for the team. At the same time, you’ll help to handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. It means you’ll be more than prepared to step into the Store Manager’s shoes in their absence. Our Assistant Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. You’ll need to be: • An experienced people-manager, • Used to leading teams in a fast-paced, stakeholder/customer driven environment, • Skilled in time management and boosting operational efficiency, • Motivated to consistently achieve targets In return, you’ll get a trolley load of benefits including: • £37,585 - £44,310, • Flexible 40 or 45-hour contracts. You’ll usually work over 5 days, but - if it helps - you can work a 40-hour contract over 4 days. Work-life balance is important to us!, • 4 weeks annual leave plus bank holidays (rising to 5 weeks after 2 years), • Put your feet up on your break...we'll pay you for it!, • Company sick pay scheme, • Company Pension, • Company maternity, paternity and adoption leave after 2 years, • 24/7 online wellness portal, • Shop your list of perks on MyBenefits - a host of benefits to support your financial and wellbeing, • Do you want to run your own store one day? We’re big on Career Progression opportunities! Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. Aldi are also able to offer 32, 36 and 40 hour contracts, and in these instances the salary offered would be pro-rated.

Our client is a growing company within the service sector, they are now looking to recruit new members of staff to our Inbound Sales team, working from their office based in Andover. The company is a group of Companies that specialises in providing much needed services. They have seen rapid growth over the last few years and now employs nearly 300 staff and growing. Within the inbound team you will be dealing with customers, giving advice and selling their services, this is not a cold calling role and will be receiving inbound calls and requests from interested customers.. Summary Duties and Responsibilities of Role: • To answer inbound sales calls to customers who have enquired through various marketing channels with the objective of answering any queries regarding the plans and setting up sales. Calls are to be answered in line with the Company’s process and FCA regulations., • To act as a Brand Ambassador for the Company, ensuring that all activity undertaken reflects the company in a positive way and delivers exemplary Customer Service. Key Skills Required: • Communication – Possess a professional telephone manner with proven experience in dealing with older customers. Have excellent listening and communication skills to be able to answer customer questions, and deliver outstanding Customer care; being especially aware that some customers may be vulnerable., • Productivity - Be results driven with the ability to work towards KPI’s set on production, quality and customer service skills., • Accuracy – Must have the ability to record information in an accurate way and ensure that all processes and procedures are adhered to in a methodical and compliant way., • IT Skills – computer literacy and knowledge of MS Office., • Customer Champion – Act in a manner that ensures the Customer receives a positive experience of the Company. Personal Capabilities : Proven Track record of: • Strong telephone sales experience is a must (preferred minimum of 1 year), • Success within a target driven environment, • Speaking with potentially vulnerable customers, • Delivering excellent Customer Service, • Working in accordance with detailed procedures, • Able to solve problems and identify process improvement, • Flexible approach with the ability to adapt quickly to meet business needs, • Work with flexibility as part of a team., • Excellent interpersonal, communication and listening skills at all levels, • Able to demonstrate empathy, sensitivity, kindness and patience, • Resilient with a real desire for success and helping others, • Can-do attitude, self-motivated, • 30 days holiday plus bank holidays, • A friendly working environment with free on-site parking., • Bupa Health Cash Plan and Life Assurance, upon successful completion of probation., • Employee assistance programme, including access to a 24/7 GP service., • Auto enrollment into Company Pension, or option for SMART Pension.

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