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The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a passionate and self-motivated sales individual who is keen to work in house and focus on driving the Barchester brand standards. , Your role is the affective delivery of learning solutions across Barchester Healthcare that drive high levels of occupancy through the conversion of those looking for a care home, and those on a current short stay to convert to permanent residency. Required skills and experience: Demonstrable growth in commercial success as a result of learning interventions Previous experience of working as a Learning and Development specialist, with a specialism of sales and conversion A sound understanding of best-in-class sales and customer experience practice & standards in a fast-paced environment across multiple customer facing channels. Possess a full UK driving licence and have ability to undertake regular travel across the UK with possible overnight stays Have an understanding of customer experience design and change implementation Role and responsibilities: Understand the current working practices & results for enquiries/sales, immersing yourself into our enquiry to admission journey Become fully versed with elements of Customer Experience & Resident Experience including Life Enrichment and the Customer Journey, identifying missed opportunities Identify key conversion points in our enquirer's journey and build training to maximise conversion rates, utilising customer insight to direct actions. Complete training needs analysis to identify gaps & propose programmes driving commercial performance Work to provide a suite of training materials aligned to Learning and Development and Barchester brand tone of voice Support the design of structured/formal learning to deliver Occupancy Improvement and Customer Experience improvement both technical and skill based. Support a digital first approach but offer a blended approach to training delivery working with the operators to understand best delivery method and fit Be available to travel nationally where learning is required where face to face is the best fit Ensure you create learning environments with the right tools & systems in place for effective learning Prepare for all training to ensure the quality of the delivery is of a high standard Implement training modules into the Barchester Learning and Development platform and future HRIS including testing/pilots Ensure we have resources and material hosted in Customer Experience and Learning and Development that support current and future leaders in relation to sales and occupancy success Provide ongoing coaching support to leaders on a one-to-one basis where required Rewards package: £48,000 per annum Generous car allowance of £6.5k Annual bonus 25 days holiday plus bank holidays Life cover Access to a wide range of retail and leisure discounts at big brands and supermarket Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services

Telesales Executive Location: Cardiff (walkable from the train station) Salary: £27,000 per annum, OTE £47,000 We are looking for a Telesales Executive to join our client, an IT Managed Services Provider and Technology business, who is looking to add to their successful sales tea

We are a highly successful, customer-focused sales organisation with offices across the UK and Australia.We work closely with businesses around the world providing unique print, software and IT solutions.We now have an opportunity for a Sales Administrator who will provide proactive and effective ad

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER YOU'LL BE, • Responsible for Shift Managers and Crew, • Supporting the delivery of perfect burgers and fries, • Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • Leading from the front, you will be hands on working with the team on the line and on floor with customers, • Responsible for supporting your General Manager and delivering store results, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Running smooth day to day operations, thinking about long term plans, • Always leading with our values, • Developing your team to ensure there is a strong talent pipelineAS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer serviceINCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Manager are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS • An achievable 20% bonus scheme - paid quarterly, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Private medical via Vitality, • Life assurance, • All employees get access to Wage Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual General Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A BENCH GENERAL MANAGER YOU'LL BE, • Accountable and responsible for your entire store and the people within, • Developing and managing the store team, while supporting the delivery of perfect burgers and fries, • You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Your store will need to run smoothly on the day-to-day operations and think about long term planning, • Spotting potential and developing your team to ensure there is a strong talent pipeline, • Drive the Five Guys culture by always role modelling our values, • Creating an awesome working environment where people are happy to come to work and have fun, • Responsible for reward and recognition, • Demonstrate close attention to detailAS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer service, • Having your people's development at heartINCREDIBLE CAREERS WITH FIVE GUYS, • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office, • Five Guys isn't just a job - it can be a career!, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us

Sales Advisor – Looking for a career where your sales skills change lives? This is it. What you’ll do: Build and grow relationships with schools and educators Drive sales performance and hit (smash!) your targets Spot opportunities, pitch solutions, and win new business Ensure the

Following the sales model to maximise opportunity you will be qualifying new customer sales enquiries, either converting these through to sale, or passing it to a more appropriate colleague / team based on the.