It service delivery manager jobs in WorcesterCreate job alerts

Support Coordinator \n We’re looking for an innovative, compassionate and professional person with strong communication and organisational skills to join the Stroke Recovery Service in Herefordshire and Worcestershire. \n Position: 000012 Stroke Support Coordinator \n Location: Home-based covering Herefordshire and Worcestershire. However, this role will require extensive travel across the delivery area. Travel will also be required for team meetings and other work-related meetings \n Hours: Part-time, 28 hours per week \n Salary: Circa £22,600 per annum (FTE circa £28,300 per annum) \n Contract: This is a fixed-term contract until 31st March 2027. Services are contracted and there is currently funding for this contract until 31st March 2027 \n Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. \n Closing Date: 30 August 2026 \n Interview Date: 14 September 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. \n The Role \n In this role, you’ll support stroke survivors and their families as they adjust to life after stroke. You’ll help identify their needs, provide personalised information, advice and support, and work with them to achieve the outcomes that matter most to them. \n Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: \n\n • Support stroke survivors and carers as they move from hospital discharge back into the community.\n, • Use a person-centred approach to help stroke survivors and carers set goals and access the right support.\n, • Provide clear, tailored information, advice and practical support.\n, • Encourage stroke survivors to make informed lifestyle changes that may reduce the risk of further strokes.\n, • Work closely with NHS colleagues and community partners to improve the lives of people affected by stroke.\n\n About You \n You will: \n\n • Have a background in a caring and/or charity profession supporting people with disabilities.\n, • Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.\n, • Have experience of working with people who may have additional communication support needs.\n, • Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.\n\n This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. \n To fulfil the role, you must be a resident of the UK and have the right to work in the UK. \n Applications \n You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. \n If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. \n You will be able to view the role profile when you apply. \n Finding strength through support \n The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. \n They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. \n It’s only thanks to the generosity of supporters and donors that they can provide vital support. \n The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. \n The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. \n A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs. \n You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. \n Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Service Delivery and Operations Manager - Technical Services \n Location: Droitwich \n Salary: up to £35,000 per annum. Dependant on Experience. \n Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. \n At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than 3 million devices throughout the IT lifecycle. As a result, we are perfectly placed to provide our customers with expert guidance and advice across this complex and fast-moving market. \n We provide a comprehensive range of IT lifecycle services including IT spares and nationwide logistics, datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services \n We are looking for an experienced Service Delivery & Operations Manager with a strong technical background to lead the day-to-day delivery of our IT, engineering and technical services. \n This is a hands-on operational leadership role requiring someone who understands technical environments, engineering processes and service delivery,as well as having the management capability to lead teams and drive performance. \n You will be responsible for operational performance, production planning, technical service delivery, people leadership and KPI management, ensuring work is completed safely, efficiently and to agreed quality and customer standards. \n Working closely with Sales, ITAD Operations, Engineering, Warehouse, Finance, Customer Service and Senior Leadership, you will translate customer demand into effective operational plans, maximise technical throughput and identify opportunities to improve efficiency, service quality and commercial performance. \n Key Responsibilities: \n\n • Lead and develop technical, engineering and operational teams, driving performance, accountability, engagement and continuous improvement.\n, • Manage daily technical workload, capacity, priorities and resources to ensure customer commitments and production targets are achieved.\n, • Oversee technical service delivery and production output, monitoring throughput, backlog, work in progress, capacity, quality and service levels.\n, • Act as an escalation point for technical and operational issues, identifying solutions and taking timely corrective action.\n, • Own operational KPIs, reporting and performance reviews, using data to identify trends, risks, bottlenecks and improvement opportunities.\n, • Work closely with technical and operational teams to improve productivity, turnaround times, quality and customer outcomes.\n, • Identify opportunities to increase technical throughput, improve efficiency and maximise commercial value.\n, • Lead process improvement, root-cause analysis and problem-solving initiatives across technical and operational workflows.\n, • Ensure high standards of quality, health & safety, compliance and technical accuracy are maintained.\n, • Support business growth and new opportunities by providing insight into technical capability, capacity, costs, risks and deliverability.\n\n Competencies & Behaviours: \n Technical experience is essential for this role. \n We are looking for an experienced manager who has progressed within a technical, IT, engineering, ITAD, technical service delivery, hardware or similar environment and can demonstrate both technical understanding and strong operational leadership. \n You will have: \n\n • Proven experience managing technical or engineering operations, IT services, technical production or service delivery.\n, • A strong understanding of technical workflows, processes, service delivery and operational requirements.\n, • Experience leading and developing technical teams, including performance management, coaching and workload planning.\n, • Experience managing KPIs, service levels, production targets, capacity and operational reporting.\n, • Strong analytical and problem-solving skills, with the ability to understand technical issues and translate data into practical operational decisions.\n, • A commercially aware approach, with an understanding of productivity, efficiency, customer service and profitability.\n, • Excellent communication and stakeholder management skills, with the confidence to work across technical and non-technical teams.\n, • A proactive approach to process improvement, root-cause analysis and operational problem-solving.\n, • A strong commitment to quality, safety, compliance and customer service.\n\n Experience within ITAD, IT lifecycle services, hardware refurbishment, technical engineering, configuration, deployment or a similar technical environment would be highly advantageous. Lean, Six Sigma or other continuous improvement experience would also be beneficial. \n This is an opportunity to take ownership of a key technical and operational function within a growing business, working across multiple teams and playing a direct role in improving technical performance, customer delivery and commercial results. \n If you are an experienced technical operations or service delivery leaderwho enjoys working with people, data and technical processes to improve performance, we would love to hear from you. \n Benefits: \n\n • Staff discount online store\n, • Company events\n, • Refer a friend Scheme - £150+\n, • On-site Fully Equipped Gymnasium\n\n To Apply \n If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.

We are seeking an experienced Principal Design Manager to be based in our Bicester office with the ability to inspire others. You will currently be undertaking a lead role in detailed design and management with skills and experience in mission critical and data centre projects. You will have a proven track record in project management delivery for large projects.Your excellent communication and interpersonal skills, both with colleagues and clients, a wealth of experience working on innovative projects with leading client organisations, and contractors will equip you to take a future pro-active role in forging client relationships and business development of our sector portfolio.Possessing excellent commercial and entrepreneurial awareness, you must be able to identify and develop new opportunities for RED services in addition to having expert technical knowledge relevant to building services design, and capable of incorporating those technologies into the sector portfolios. The position will ideally suit someone who is currently working in consultancy and is prepared to work ‘hands on’.You will provide project leadership from inception through completion, including pre and post contract. Expertly manage relationship between the design team and Subject Matter Expert (SME), while maintaining an excellent relationship with the client. Ensuring efficient use resources throughout and act with integrity and high professional standardsRole Responsibilities Carry out cost and profit diagnosis on projects including feasibility studies and preparation of fee bidsReview status advised by project personnel and external parties and modifies schedules or plans as required. Prepares project reports for Management, Client or othersDay to day decision making on project progress and direct liaison with, and provides advice to clientEnsures risk and performance monitoring analysis takes place through effective systems of internal control and delegationCapture a project brief and distil into design toll gates for delivery (typically masterplan, 50% 80% and 100% design)Manage project requirements to present progress and manage the acquisition of design information whilst managing multiple workstreams concurrentlyLead and coordinate teams to deliver coherent and well-rehearsed face to face page turn presentationsManage virtual design teams working across multiple times zonesCollaborate with and coach the design team through the design stage on the basis that the design team are the experts and put forward recommended solutions that localise the clients design principles to the subject sitesMaintain clear and accurate records and reportsLead, mentor and develop the team to achieve project and business goalsContribute to the growth of the business via business development‘Set the standard’ in terms of how hard, how long and how professionally the team will operateDrive the team, dealing with difficult issues as they arise in a fair and reasonable mannerIdentify and address performance issues before the client raises themQuickly understand clients process and develop supporting toolsWork autonomously, as part of a wider team and leading a teamActively participate in new growth initiatives internal and external and to contribute to the development of internal systems and proceduresManage project P&L spot and report issues as they ariseSupport growth initiativesSupport the delivery of projects in accordance with the expectations of the RED Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspectiveExperience/Diploma BEng in appropriate engineering disciplineMCIBSE/MIEE/IMechE Professional MembershipChartered Engineer (CEng) or Chartered Project Professional (ChPP) status10+ Years’ experience at Senior Engineer level or aboveExperience in development and implementation of design management tools and proceduresProven experience in excess of 5 years, working alongside Design Teams with a solid understanding and empathy of the design process. Experience of working in a team environment is essentialSpecific Knowledge Enthusiastic, driven and dynamic self-starter with career progression aspirationsAbility to forge strong client and supplier relationshipsAbility to keep clear and accurate records and reportsAbility to mentor and develop and team to achieve project and business goalsAbility to contributing to the growth of the business via business developmentAbility to work well either alone or as part of a team under own initiativeDemonstrate a thorough understanding of the design processGood working knowledge of Microsoft Office suite (Word/Excel Outlook/PowerPoint)Proficient in the use of Microsoft Project or similar Project Programming ToolsAbility to use it based calculation and spreadsheet softwareAppreciation & working knowledge of contract lawProven project and design programming skillsProven ability to deliver high value projects with fees up to 5m in value.Adaptable, proactive approach to tasksFlexible and willing to travel regularly to service international projects and customersClient facing with strong presentation skillsCommercial and financial awareness and management of projects and feesAbility to work autonomously, as part of a wider team, and leading a teamComfortable leading and developing a teamAbility to prioritise own workload and work to deadlinesSound knowledge & working application of key health and safety issues and legislationExcellent interpersonal and communication skills.Chairing/facilitation of meetingsGood understanding of British and European Standards/UK Regulations/CodesAct in an ethical manner and follows the principles of the Ethics Charter and Ethics in Practice GuidelinesSpecific Skills/Knowledge Background in consulting or construction preferred.Good understanding of international working and business operations of a global consultancy.Act in an ethical manner and follow the principles of the Ethics Charter and Ethics in Practice Guidelines of the GroupInternal Interfaces Board Directors, Project Managers, Non-technical / administrative colleaguesCollaborating globally with peers and counterpartsDeveloping long-term business relationships with colleaguesExternal Interfaces Developing long-term business relationships with suppliers, clients and business professionals.Benefits This is an exciting opportunity for the successful candidate to working with a rapidly expanding company on a varied selection of projects.Salary commensurate with experience. Our people work in friendly teams with a collaborative approach and mentoring support from talented leaders. We offer a comprehensive benefits package and are an equal opportunities employer.RED believe that people are our greatest strength, bound by ours and Engie Impact’s vision to enable a sustainable world where people, organizations and the environment thrive. We are passionate about making our company and the world a better place; responsible in working with commitment and accountability; collaborative with our colleagues and clients, and agile enough to work in a dynamic, changing industry.All RED Employees are expected to:Embody the values and culture of the company internally and externally to drive high performance in a rapidly evolving business and industry.Act in an ethical manner and follows the principles of the ethics charter and ethics in practice guidelines.Engage with colleagues in a manner that connects employees with the company’s purpose, demonstrates alignment with company values, and imbeds company culture.The role will ideally suit those with the right to live & work in the UK without restrictions, as we are unable to offer sponsorship at the present time.Location: Bicester, UKRegion: EMEASalary: CompetitiveAdditional InformationPosting Date: Aug 16, 2022

Job summaryWe are looking for an experienced senior operational leader to join the Medicine and Emergency Care Group as Deputy Associate Chief Operating Officer.You will deputise for the Associate Chief Operating Officer and support operational teams to deliver performance, quality, activity and financial targets, while leading service improvement and transformation across the Care Group.You will be a credible senior manager with strong acute hospital operational experience, a track record of delivering performance targets, and the confidence to lead change in complex services.You will bring strong financial, analytical and planning skills, with experience of budget management, workforce planning, business case development and cost improvement delivery.We are looking for someone resilient, pragmatic and able to influence, negotiate and motivate colleagues across professional and organisational boundaries.Main duties of the jobThe post holder will deputise for the Associate Chief Operating Officer and support the effective running of Medicine and Emergency Care services. They will lead delivery against operational, quality, activity and financial targets, including national access standards, while working closely with clinical, nursing, finance, HR and corporate colleagues to deliver Care Group and Trust priorities.The role will also lead service redesign, capacity and business planning, transformation and efficiency programmes, while supporting financial control, governance, risk management, complaints, quality improvement and inspection readiness.Candidates will hold a degree or Masters-level qualification, or equivalent experience, and will have significant senior operational management experience within an acute hospital setting. They will have a proven track record of delivering performance, financial and service improvement objectives.They will bring experience of business planning, transformation, organisational change and cost improvement, alongside a strong understanding of NHS strategy, governance, performance standards and financial management. The successful candidate will be confident analysing complex information and influencing senior stakeholders.About usWorcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.The Trust operates hospital-based services from three sites in Kidderminster, Redditch and WorcesterOur workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Being open and honest Ensuring people feel cared for Showing respect to everyoneWe are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.DBS Checks and CostsAny applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.DetailsDate posted04 August 2026Pay schemeAgenda for changeBandBand 8cSalary 79,504 to 91,609 a year ContractPermanentWorking pattern Full-time, Flexible working Reference numberC9365-26-0599Job locationsCharles Hastings WayWorcesterWorcestershireWR5 1DDUnited KingdomJob descriptionJob responsibilitiesJob Purpose: To deputise for the Associate Chief Operating Officer as required. To provide leadership and management support to the operational managers of the Medicine & Emergency Care group directorates. To ensure that the Directorates and their services meet the operational performance, quality, activity and financial targets. To work with the Clinical Service Leads, Associate Chief Operating Officer, Associate Chief Nursing Officer and Associate Chief Medical officer to assist in the planning, objective setting and change management within both the Directorate and the Care Group as a whole.The post holder will be required to proactively engage in service transformation and development, responding to changing environment, working with commissioning colleagues to ensure that the service is fit for purpose and meets the changing needs of the population.Please see full job description attachedImproving Diversity and Inclusive Recruitment:As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role.Applicants will be prompted in the application form to declare if they wish to be considered under this expanded Guaranteed Interview Scheme, and their response would be visible to the Shortlisting Panel.If you have any queries about expanded Guaranteed Interview Scheme, please contact Rob Saunders (HR Manager - Recruitment) in confidence via email robert.saunders1@nhs.net. Job description Job responsibilitiesJob Purpose: To deputise for the Associate Chief Operating Officer as required. To provide leadership and management support to the operational managers of the Medicine & Emergency Care group directorates. To ensure that the Directorates and their services meet the operational performance, quality, activity and financial targets. To work with the Clinical Service Leads, Associate Chief Operating Officer, Associate Chief Nursing Officer and Associate Chief Medical officer to assist in the planning, objective setting and change management within both the Directorate and the Care Group as a whole.The post holder will be required to proactively engage in service transformation and development, responding to changing environment, working with commissioning colleagues to ensure that the service is fit for purpose and meets the changing needs of the population.Please see full job description attachedImproving Diversity and Inclusive Recruitment:As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role.Applicants will be prompted in the application form to declare if they wish to be considered under this expanded Guaranteed Interview Scheme, and their response would be visible to the Shortlisting Panel.If you have any queries about expanded Guaranteed Interview Scheme, please contact Rob Saunders (HR Manager - Recruitment) in confidence via email robert.saunders1@nhs.net.Person Specification Improving Diversity and Inclusive Recruitment EssentialAs part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme, if they meet the minimum criteria as specified in the person specification for this role. Here you can declare if you wish to be considered under this expanded Guaranteed Interview Scheme and this response would be visible to the Shortlisting Panel. Supporting Statement EssentialPlease provide a covering statement here, setting out how you meet the requirements of the role and the drivers for your application. The Person Specification for this role can be found attached to this advert in the "Supporting Documents" section. Person Specification Improving Diversity and Inclusive Recruitment EssentialAs part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme, if they meet the minimum criteria as specified in the person specification for this role. Here you can declare if you wish to be considered under this expanded Guaranteed Interview Scheme and this response would be visible to the Shortlisting Panel. Supporting Statement EssentialPlease provide a covering statement here, setting out how you meet the requirements of the role and the drivers for your application. The Person Specification for this role can be found attached to this advert in the "Supporting Documents" section.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameWorcestershire Acute Hospitals NHS TrustAddressCharles Hastings WayWorcesterWorcestershireWR5 1DDUnited KingdomEmployer's websiteEmployer detailsEmployer nameWorcestershire Acute Hospitals NHS TrustAddressCharles Hastings WayWorcesterWorcestershireWR5 1DDUnited KingdomEmployer's website

Job Title: Technical Service ManagerLocation: WorcesterSalary: £45,000 - £55,000 DOEAbout Our ClientOur client is a leading Managed Service Provider delivering IT Support, Cyber Security, Unified Communications, Connectivity, Cloud and Software Development Services to businesses throughout the UK. Since launching in 2002, they have grown year on year, expanding their products and services as technology has developed, helping organisations improve their business practices and profitability.As they continue to grow, they are seeking an experienced Technical Service Manager to lead their technical and pre-sales operations, develop their people, drive service excellence, and ensure the successful delivery of support and project services across the business. This is a senior leadership role responsible for managing technical teams, overseeing service delivery, supporting pre-sales activities, owning technical standards and processes, and ensuring that customer expectations are exceeded.Responsibilities:Lead, mentor and develop a team of Helpdesk, Field Service, Projects and Technical Specialists.Build a high-performance culture focused on accountability, professionalism, customer service and continuous improvement.Manage resource planning, utilisation, workload balancing and team capacity.Oversee technical recruitment, onboarding and succession planning.Take ownership of day-to-day service delivery across the Support Desk, Field Services and Technical Teams.Manage service performance against SLA and KPI targets.Act as the senior escalation point for technical and service-related issues.Review Helpdesk metrics, team performance and customer satisfaction levels.Produce and present daily, weekly and monthly operational reports.Drive service improvement initiatives and operational efficiencies.Ensure effective ticket ownership, escalation management and incident resolution.Maintain and improve technical standards, documentation and best practices.Ensure accurate documentation of customer environments, procedures and solutions.Own technical change control processes and risk management activities.Ensure consistency and quality across all technical work delivered by the team.Drive adoption of automation, standardisation and process improvements.Oversee the successful delivery of customer IT, Telecoms and Connectivity projects.Work closely with Project Managers, Service Delivery and Sales teams to ensure projects are delivered on time and within scope.Ensure smooth customer onboarding, project handovers and project close-out processes.Oversee billing validation, project documentation and customer acceptance procedures.Support customer meetings, technical workshops and solution design sessions.Review and approve technical proposals, quotations and Statements of Work.Ensure solutions are technically sound, commercially viable and deliverable.Build and maintain strong relationships with key customers, suppliers and technology partners.Supplier and Vendor Management.Ensure continuous improvement and support compliance with ISO 9001, ISO 27001, Cyber Essentials and internal operational standards.What Are They Looking For:A minimum of 3 years of leadership experience in a technical role.Proven experience managing technical support teams within an MSP environment.Experience overseeing both customer support operations and project delivery.A strong understanding of service management principles, KPIs and SLA management.Demonstrable experience improving processes, team performance and customer satisfaction.Excellent leadership, communication and stakeholder management skills.Strong commercial awareness and customer-focused approach.A full UK driving licence.Technical Skills and Knowledge:Microsoft 365 ecosystemExchangeMicrosoft TeamsSharePointMicrosoft IntuneMicrosoft Entra IDAzure ServicesCloud technologies and experience with on-prem to cloud migrationsNetworking technologies including routing, switching, wireless and firewallsCyber Security technologies and best practicesVoIP and Unified Communications platformsBroadband, Leased Line and Connectivity servicesBackup, Business Continuity and Disaster Recovery solutionsCRM, PSA and RMM platforms used within MSP environmentsDesirable Skills and Certifications:3CX Certification or extensive 3CX experienceITIL Foundation or higherUbiquiti, SonicWall or other leading vendor certificationsMicrosoft Technical CertificationsISO 9001 and ISO 27001 experienceSalary and Benefits:Competitive salary from 45k per annum based on your previous experience.25 days holiday plus bank holidays.Optional two further paid days leave working in your nominated charity of choice.Free on-site parking.Engage in optional social events and team-building trips.Modern office environment that promotes enjoyment and productivity.A collaborative, team-oriented culture where everyone strives for excellence.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Facilities ManagerAbout the RoleAs an Asset Experience Associate within JLL's Royal London Property Delivery team, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership.Location: Redditch, Worcestershire (B98 postcode area)Key ResponsibilitiesStrategic Client & Asset ManagementCollaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required.Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability.Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved.Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider teamSupport emergency planning, business continuity, testing, and monitoring with emergency management support as required.Customer Management & ExperienceThe role is envisaged as predominantly site based with key focus occupier visibilityServe as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships.Proactively identify opportunities to improve the customer experience through building amenities, services, and programming.Act on customer feedback to create a productive and engaging environment that adds value to their occupancy.Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunitiesFeedback all customer intelligence to the asset management team.Financial Management & Service ChargesWork with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control.Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable.Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs.Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals.Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation.Respond to customer and consultant queries and challenges in a timely manner.Lease and Legal ManagementLiaise with Data Management team on complex and protracted lease queriesProvide application recommendations to the Asset Manager. Receive and analyse customer applications under the lease, including alienation and alterations.Ensure customer compliance with lease covenants, including complicated or contentious perceived breachesResolve customer matters affecting valuationLiaise with appropriate additional advisers as required (legal, building surveying etc.)Working with RLAM JLL Asset Experience Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset manager.Health & Safety and Compliance ManagementManage risk actions and undertake statutory compliance management.Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriate (void security)Handle Accidents & Incidents reporting and follow-up.Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements.Coordinate LRQA audits and compliance activities.Ensure compliance with health and safety legislation and implement compliance measures.ESG and SustainabilitySupport and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities.Be aware of industry and legal obligations in relation to ESG.Assist with sustainability reporting and compliance requirements.Support Asset Sustainability Plans, ESG Database and Risk Assessments.Supplier & Contract ManagementLead representation at site level framework partner meetings, to ensure high standards of service delivery.Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services ManagerImplement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects.Handle reactive works and fabric maintenance issues.Manage quotes and work orders within designated authority levels.Supervise projects and works activities, including management of risk and method statements.Property Operations and InspectionsConduct regular property inspections in line with client and JLL KPIs and submit written reports via VisionEnsure high standards on all managed sites, flagging areas for growth and improvementSupport property presentation standards across managed sitesCoordinate void management activities with central support teamsTransactions and TransitionsHandle property transitions, due diligence, and support disposals and acquisition processesSupport letting agents, solicitors and other third parties with queriesLead transitions meetings (with Transitions team for SC properties)Maintain overall accountability for Readiness for Sale packs, prepared by Asset Experience Services functionParticipate in portfolio sales/purchasesInsurance ManagementHandle on-site activities such as accident book records and CCTV provisionReview and supply contracts and gather information for central insurance teamImplement insurer's requirements, including improvements and repair/maintenanceEnsure claims are settled and funds applied to any insurance works completedTechnologyUtilise available tools to ensure quality, efficiency of output and optimise service to stakeholdersProspective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investmentsSkills & QualificationsTechnical KnowledgeExpert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility managementStrategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contextsExpert-level knowledge of RICS standards with ability to interpret and apply to complex situationsComprehensive understanding of regulatory frameworks, compliance governance, health and safety legislationKnowledge of sustainability standards, ESG strategy implementation, and reporting requirementsFamiliarity with property management technologies, reporting systems, and relevant property legislationPersonal AttributesStrategic vision that aligns team activities with business objectives combined with strong organisational abilities and exceptional attention to detailDecisive leadership when making complex decisions with collaborative working style that builds effective relationshipsClient intimacy that builds trusted advisor relationships with client-focused mindset that prioritises service excellenceEntrepreneurial mindset that identifies growth opportunities with problem-solving approach to operational challengesAccountability for performance and business outcomes with professional integrity in all business dealingsInspirational leadership that motivates high performance with resilience under pressureCommercial acumen that balances service quality with profitability#LI-JA1Location:On-site -Worcestershire, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Job summaryJob share / part time hours to be considered for right candidateWe are seeking an experienced and highly motivated Fire Safety Manager to act as the Trusts competent person for all matters relating to fire safety. This senior role plays a critical part in ensuring compliance with the Regulatory Reform (Fire Safety) Order 2005 and the NHS Firecode suite of guidance across a diverse portfolio of acute and community healthcare premises.The post holder will provide expert professional advice and assurance to the Director of Estates & Facilities, senior leaders and the Trust Board, supporting the delivery of a safe environment for patients, staff and visitors. You will lead on the development, implementation and continuous improvement of the Trusts Fire Safety Management System, ensuring robust governance, risk management and statutory compliance.Working closely with Estates, Capital Planning, Health & Safety, Emergency Planning teams and external enforcing authorities, you will oversee fire risk assessments, fire safety training programmes, audits and investigations, and provide specialist input into new developments and service changes. You will also play a key role in staff engagement, training delivery and influencing best practice across the organisation.This is an excellent opportunity for a confident fire safety professional with strong leadership skills, healthcare experience and a proactive approach to assurance and continuous improvement within a complex NHS environment.Main duties of the jobThe Fire Safety Manager will lead on all aspects of fire safety compliance across the Trust, acting as the competent person under the Regulatory Reform (Fire Safety) Order 2005. The role is responsible for developing and maintaining a robust Fire Safety Management System, undertaking and overseeing fire risk assessments, delivering statutory and mandatory fire safety training, and providing expert professional advice to senior leaders, Estates teams and Trust committees. The post holder will work closely with internal teams and external enforcing authorities to ensure fire safety risks are effectively managed, audits and investigations are completed, and assurance is provided to the Trust Board through clear governance, reporting and continuous improvement.As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role.Applicants will be prompted in the application form to declare if they wish to be considered under this expanded Guaranteed Interview Scheme, and their response would be visible to the Shortlisting Panel.If you have any queries about expanded Guaranteed Interview Scheme, please contact Rob Saunders (HR Manager - Recruitment) in confidence via email robert.saunders1@nhs.netAbout usWorcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.The Trust operates hospital-based services from three sites in Kidderminster, Redditch and WorcesterOur workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Being open and honest Ensuring people feel cared for Showing respect to everyoneWe are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.DBS Checks and CostsAny applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.DetailsDate posted11 August 2026Pay schemeAgenda for changeBandBand 8aSalary 57,528 to 64,750 a year ContractPermanentWorking pattern Full-time, Flexible working Reference numberC9365-26-0396-3Job locationsAlexandra HospitalWoodrow DriveRedditchWorcestershireB98 7UBUnited KingdomWorcestershire Royal HospitalCharles Hastings WayWorcesterWR5 1DDUnited KingdomKidderminster General HospitalBewdley RoadKidderminsterWorcestershireDY11 6RJUnited KingdomJob descriptionJob responsibilitiesAs the Trusts competent person on all matters relating to Fire Safety, the post holder will ensure that that the Trust complies with Regulatory Reform (Fire Safety) Order 2005 (RRO) legislation and will work closely with all relevant parties within the Trusts hospital and community premises externally to ensure the provision of a fire safe environment for patients/staff/visitors and to facilitate sustained care and well-being.By the provision of competent advice, assist the Trust Board, Director of Estates and Facilities and the Trust in providing and maintaining levels of fire precaution within Trust premises in line with NHS Health Technical Memorandum Fire Code suite of documents requirements, and maintaining good relationships with Hereford & Worcester Fire and Rescue Service. The post holder will be part of a high-skilled, professional compliance health and safety team that forms an integral part of the Trusts Estates and Facilities Division. Developing and maintaining an open and transparent Fire Safety Management System, the post holder will be able to provide assurance through the Head of Health & Safety and Fire Safety to the Director of Estates and Facilities and the wider Trust Board on matters relating to Fire Safety.The post holder will be responsible for the provision and content of fire training and for ensuring fire risk assessments are in place that meet the statutory requirements of the RRO.Full job description available in supporting documents Job description Job responsibilitiesAs the Trusts competent person on all matters relating to Fire Safety, the post holder will ensure that that the Trust complies with Regulatory Reform (Fire Safety) Order 2005 (RRO) legislation and will work closely with all relevant parties within the Trusts hospital and community premises externally to ensure the provision of a fire safe environment for patients/staff/visitors and to facilitate sustained care and well-being.By the provision of competent advice, assist the Trust Board, Director of Estates and Facilities and the Trust in providing and maintaining levels of fire precaution within Trust premises in line with NHS Health Technical Memorandum Fire Code suite of documents requirements, and maintaining good relationships with Hereford & Worcester Fire and Rescue Service. The post holder will be part of a high-skilled, professional compliance health and safety team that forms an integral part of the Trusts Estates and Facilities Division. Developing and maintaining an open and transparent Fire Safety Management System, the post holder will be able to provide assurance through the Head of Health & Safety and Fire Safety to the Director of Estates and Facilities and the wider Trust Board on matters relating to Fire Safety.The post holder will be responsible for the provision and content of fire training and for ensuring fire risk assessments are in place that meet the statutory requirements of the RRO.Full job description available in supporting documentsPerson Specification Experience EssentialContinuing professional developmentKnowledge of The Regulatory Reform(fire safety) Order 2005Working knowledge of NHS Firecode series HTM 05 Conduct suitable and sufficient fire risk assessmentsCarry out fire safety surveys and reviews Excellent presentation skills written and verbal.Successful team leadership/motivation of othersEffective report writing. Ability to assess efficacy of training programmes. Ability to operate/think laterally at a strategic and operational level. Commitment to customer service. A track record of developing and maintaining good working relationships at all levels in a large organisation.Must be a team player and have personal initiative and drive.Good IT skills Must be confident and a firm leader who exhibits presence.Well-developed written and oral communication skills. Contributing to management reviews. Several years experience in fire safety Knowledge and experience in the application of Firecode. Experience of preparing and delivering training courses. Experience of working across organisational boundaries to improve standards. Experience of working with external agencies and influencing internal change. Experience and knowledge of undertaking and reviewing fire risk assessments. Experience in undertaking fire safety audits and conducting investigations Highly developed and effective verbal and written communication skills General computer literacy skills and ability to use Microsoft Office applications including Office, Excel and Word. Ability to devise and deliver training programmes using eLearning, face to face, webinar and Teams environments.DesirableExperience of both public and private sectors.Experienced manager with a demonstrable track record of success. Collecting complex information with ability to analyse data. Motivates others and leads by example. Previous experience in planning for major incidents, risk reduction for health prevention. In depth knowledge of NHS Guidance. Knowledge of: Fire Safety Management Environmental Management Security Management Qualifications EssentialFire Safety backgroundwith evidence ofhealthcare experienceScience- or engineering-based degree education; and / or extensive experience of fire safety to masters level.Certificate in Training Practice or extensive experience of preparing and delivering training.Membership of a professional organisation (e.g. the Institution of Fire Engineers (IFE); the Institute of Fire Prevention Officers (IFPO)Member of NationalAssociation ofHealthcare Fire OfficersDesirableProfessional training CertificationFire engineering/fire safety degree or other relevant academic qualification.Professional qualification in a fire-related subject.Registered as a fire risk assessor with a recognised accreditation body. Personal Qualities EssentialProfessional personal presentation and manner. Positive attitude and flexible approach. Must lead, drive health department forward, work flexibly, liaise with health service colleagues and Trusts partners. Improving Diversity and Inclusive Recruitment EssentialAs part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role. Here you can declare if you wish to be considered under this expanded Guaranteed Interview Scheme and this response would be visible to the Shortlisting Panel. Person Specification Experience EssentialContinuing professional developmentKnowledge of The Regulatory Reform(fire safety) Order 2005Working knowledge of NHS Firecode series HTM 05 Conduct suitable and sufficient fire risk assessmentsCarry out fire safety surveys and reviews Excellent presentation skills written and verbal.Successful team leadership/motivation of othersEffective report writing. Ability to assess efficacy of training programmes. Ability to operate/think laterally at a strategic and operational level. Commitment to customer service. A track record of developing and maintaining good working relationships at all levels in a large organisation.Must be a team player and have personal initiative and drive.Good IT skills Must be confident and a firm leader who exhibits presence.Well-developed written and oral communication skills. Contributing to management reviews. Several years experience in fire safety Knowledge and experience in the application of Firecode. Experience of preparing and delivering training courses. Experience of working across organisational boundaries to improve standards. Experience of working with external agencies and influencing internal change. Experience and knowledge of undertaking and reviewing fire risk assessments. Experience in undertaking fire safety audits and conducting investigations Highly developed and effective verbal and written communication skills General computer literacy skills and ability to use Microsoft Office applications including Office, Excel and Word. Ability to devise and deliver training programmes using eLearning, face to face, webinar and Teams environments.DesirableExperience of both public and private sectors.Experienced manager with a demonstrable track record of success. Collecting complex information with ability to analyse data. Motivates others and leads by example. Previous experience in planning for major incidents, risk reduction for health prevention. In depth knowledge of NHS Guidance. Knowledge of: Fire Safety Management Environmental Management Security Management Qualifications EssentialFire Safety backgroundwith evidence ofhealthcare experienceScience- or engineering-based degree education; and / or extensive experience of fire safety to masters level.Certificate in Training Practice or extensive experience of preparing and delivering training.Membership of a professional organisation (e.g. the Institution of Fire Engineers (IFE); the Institute of Fire Prevention Officers (IFPO)Member of NationalAssociation ofHealthcare Fire OfficersDesirableProfessional training CertificationFire engineering/fire safety degree or other relevant academic qualification.Professional qualification in a fire-related subject.Registered as a fire risk assessor with a recognised accreditation body. Personal Qualities EssentialProfessional personal presentation and manner. Positive attitude and flexible approach. Must lead, drive health department forward, work flexibly, liaise with health service colleagues and Trusts partners. Improving Diversity and Inclusive Recruitment EssentialAs part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role. Here you can declare if you wish to be considered under this expanded Guaranteed Interview Scheme and this response would be visible to the Shortlisting Panel.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameWorcestershire Acute Hospitals NHS TrustAddressAlexandra HospitalWoodrow DriveRedditchWorcestershireB98 7UBUnited KingdomEmployer's websiteEmployer detailsEmployer nameWorcestershire Acute Hospitals NHS TrustAddressAlexandra HospitalWoodrow DriveRedditchWorcestershireB98 7UBUnited KingdomEmployer's website

Technical Services Manager - MSP, IT Services Provider Shape the Future of Technical Services at this organisation This organisation is more than just an IT provider. Theyre a trusted technology partner helping organisations across the UK embrace modern workplace technologies, strengthen cyber security and transform the way they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where youll influence how they operate, develop their engineers, improve customer experience, and work alongside senior leadership to support the continued growth of the business. If youre already leading technical teams within an MSP and are looking for greater autonomy, influence and career progression, they'd love to hear from you. The Opportunity Youll lead their Helpdesk, Field Engineers, Projects and Technical Specialists, ensuring customers receive an outstanding service while helping our engineers reach their full potential. Youll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams to deliver high-quality solutions across Microsoft 365, Azure, Cyber Security, Cloud and Connectivity. Youll also play an important role in supporting business growth through technical pre-sales, solution design and continual service improvement. What Youll Be Doing Lead and Develop their Technical Teams Inspire, mentor and develop a high-performing team of engineers and technical specialists. Conduct regular one-to-ones, performance reviews and development planning. Build a positive culture focused on accountability, collaboration and exceptional customer service. Plan team resources and ensure the right skills are available across support and project delivery. Identify training needs and support professional development through certifications and mentoring. Drive Service Excellence Take ownership of day-to-day technical service delivery. Ensure KPIs and SLAs are consistently achieved. Act as the senior escalation point for complex technical issues. Review operational performance and identify opportunities to improve customer satisfaction. Lead continual service improvement initiatives across the business. Maintain high standards of documentation, processes and technical governance. Oversee Technical Projects Youll oversee the successful delivery of a wide range of customer projects including: Microsoft 365 migrations Azure and cloud transformation projects Cyber Security implementations Network infrastructure upgrades VoIP and Unified Communications deployments Connectivity installations Customer onboarding and technology refresh programmes Working closely with their Project Managers and Sales teams, youll ensure projects are delivered on time, within scope and to the highest technical standards. Support Business Growth Youll work alongside their Sales team to provide technical expertise throughout the customer journey by: Attending customer meetings and technical workshops. Supporting solution design and technical proposals. Reviewing Statements of Work and quotations. Identifying opportunities to improve customers IT environments. Building trusted relationships with customers, suppliers and technology partners. Drive Operational Improvement Youll continually look for ways to improve how we work by: Standardising technical processes. Introducing automation where appropriate. Maintaining technical documentation and standards. Supporting compliance with ISO9001, ISO27001 and Cyber Essentials. Helping shape the future direction of our technical services. About You They're looking for someone who has already built their career within a Managed Service Provider and understands what exceptional service delivery looks like. Youll be equally comfortable leading engineers, engaging with customers and making strategic operational decisions. Youll bring a positive attitude, strong leadership skills and a passion for helping both customers and colleagues succeed. Essential Experience Youll already have: Significant experience leading technical teams within an MSP environment. Proven experience managing Service Desk, Projects or Technical Services teams. A strong understanding of service delivery, KPIs and SLA management. Experience managing customer escalations and complex technical environments. Excellent leadership and people development skills. Strong commercial awareness and customer relationship management experience. Experience supporting technical pre-sales and solution design. A full UK driving licence. Essential Technical Knowledge This role requires strong practical knowledge of modern Microsoft technologies and cloud services. You should already be confident working with: Microsoft 365 Exchange Online Microsoft Teams SharePoint Online Microsoft Intune Microsoft Entra ID Azure Services Cloud migrations Modern endpoint management Cyber Security best practice Networking, switching, routing and wireless technologies Firewalls and security appliances Backup and disaster recovery VoIP and Unified Communications Broadband, leased lines and connectivity solutions Experience using PSA and RMM platforms within an MSP is also essential. Desirable Qualifications Were also interested if you hold certifications such as: Microsoft Certifications ITIL Foundation 3CX Certification SonicWall Ubiquiti What Success Looks Like Within your first year youll have: Built a motivated and high-performing technical team. Improved customer satisfaction and service performance. Reduced escalations through stronger processes and coaching. Standardised technical documentation and operational procedures. Introduced service improvements and automation. Successfully delivered complex customer projects. Become a trusted technical leader across the business. Excellent training and career development opportunities exist for the right candidate. Basic salary £45-60,000 + excellent benefits Based Worcester TPBN1_UKTJ

Support Coordinator We're looking for an innovative, compassionate and professional person with strong communication and organisational skills to join the Stroke Recovery Service in Herefordshire and Worcestershire. Position: 000012 Stroke Support Coordinator Location: Home-based covering Herefordshire and Worcestershire. However, this role will require extensive travel across the delivery area. Travel will also be required for team meetings and other work-related meetings Hours: Part-time, 28 hours per week Salary: Circa £22,600 per annum (FTE circa £28,300 per annum) Contract: This is a fixed-term contract until 31st March 2027. Services are contracted and there is currently funding for this contract until 31st March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 30 August 2026 Interview Date: 14 September 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role In this role, you'll support stroke survivors and their families as they adjust to life after stroke. You'll help identify their needs, provide personalised information, advice and support, and work with them to achieve the outcomes that matter most to them. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support stroke survivors and carers as they move from hospital discharge back into the community. Use a person-centred approach to help stroke survivors and carers set goals and access the right support. Provide clear, tailored information, advice and practical support. Encourage stroke survivors to make informed lifestyle changes that may reduce the risk of further strokes. Work closely with NHS colleagues and community partners to improve the lives of people affected by stroke. About You You will: Have a background in a caring and/or charity profession supporting people with disabilities. Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. Have experience of working with people who may have additional communication support needs. Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP TPBN1_UKTJ

Our client Worcestershire County Council is looking for a Children's Team Manager to join their Front door teams. Main Activities & Responsibilities: Ensure the acceptance and achievement of challenging and realistic plans and objectives for the team. Support staff to achieve the required Recruit and develop staff that are able to safeguard children and young people. Identify clear priorities for staff particularly in relation to statutory procedures and standards. Manage poor performance robustly. Exercise delegated decision making so that children and young people are safeguarded and staff have confidence in the Monitor data and information on team performance and take action to remedy any concerns about the quality or quantity of work Promote and model proper relationships with service users, their families and carers so they have confidence in the services they Sustain effective relationships with partner organisations to support the delivery of Ensure budgets are used to meet the assessed needs of children and young people. Monitor expenditure to ensure it is used to meet team plans and Generic Accountabilities: To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training. To undertake other such duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this To undertake health and safety duties commensurate with the job and/or as detailed in the Directorate's Health and Safety The duties described in this job description must be carried out in a manner which promotes equality of opportunity, dignity and due respect for all employees and service users and is consistent with the Council's Equal Opportunities Working with some vulnerable children, young people and adults can, at times, be emotionally challenging for which appropriate support will be provided through management supervision. The post holder must be able to deal with such mental This post is exempt from the Rehabilitation of Offenders Act and / previously met the definition of Regulated Activity (as defined by the Safeguarding Vulnerable Groups Act 2006) and is therefore subject to an enhanced Criminal Records Bureau (CRB) check (as defined by the Police Act). This post meets Regulated Activity (as defined by the Safeguarding Vulnerable Groups Act 2006 as amended by the Protection of Freedoms Act 2012) and is subject to an enhanced Criminal Records Check (CRB) and the relevant children and/ adults barred list(s)Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250* per person placed. Double payrolls each week. *Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit

Service Delivery and Operations Manager - Technical Services Location: Droitwich Salary: up to £35,000 per annum. Dependant on Experience. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than 3 million devices throughout the IT lifecycle. As a result, we are perfectly placed to provide our customers with expert guidance and advice across this complex and fast-moving market. We provide a comprehensive range of IT lifecycle services including IT spares and nationwide logistics, datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services We are looking for an experienced Service Delivery & Operations Manager with a strong technical background to lead the day-to-day delivery of our IT, engineering and technical services. This is a hands-on operational leadership role requiring someone who understands technical environments, engineering processes and service delivery,as well as having the management capability to lead teams and drive performance. You will be responsible for operational performance, production planning, technical service delivery, people leadership and KPI management, ensuring work is completed safely, efficiently and to agreed quality and customer standards. Working closely with Sales, ITAD Operations, Engineering, Warehouse, Finance, Customer Service and Senior Leadership, you will translate customer demand into effective operational plans, maximise technical throughput and identify opportunities to improve efficiency, service quality and commercial performance. Key Responsibilities: Lead and develop technical, engineering and operational teams, driving performance, accountability, engagement and continuous improvement. Manage daily technical workload, capacity, priorities and resources to ensure customer commitments and production targets are achieved. Oversee technical service delivery and production output, monitoring throughput, backlog, work in progress, capacity, quality and service levels. Act as an escalation point for technical and operational issues, identifying solutions and taking timely corrective action. Own operational KPIs, reporting and performance reviews, using data to identify trends, risks, bottlenecks and improvement opportunities. Work closely with technical and operational teams to improve productivity, turnaround times, quality and customer outcomes. Identify opportunities to increase technical throughput, improve efficiency and maximise commercial value. Lead process improvement, root-cause analysis and problem-solving initiatives across technical and operational workflows. Ensure high standards of quality, health & safety, compliance and technical accuracy are maintained. Support business growth and new opportunities by providing insight into technical capability, capacity, costs, risks and deliverability. Competencies & Behaviours: Technical experience is essential for this role. We are looking for an experienced manager who has progressed within a technical, IT, engineering, ITAD, technical service delivery, hardware or similar environment and can demonstrate both technical understanding and strong operational leadership. You will have: Proven experience managing technical or engineering operations, IT services, technical production or service delivery. A strong understanding of technical workflows, processes, service delivery and operational requirements. Experience leading and developing technical teams, including performance management, coaching and workload planning. Experience managing KPIs, service levels, production targets, capacity and operational reporting. Strong analytical and problem-solving skills, with the ability to understand technical issues and translate data into practical operational decisions. A commercially aware approach, with an understanding of productivity, efficiency, customer service and profitability. Excellent communication and stakeholder management skills, with the confidence to work across technical and non-technical teams. A proactive approach to process improvement, root-cause analysis and operational problem-solving. A strong commitment to quality, safety, compliance and customer service. Experience within ITAD, IT lifecycle services, hardware refurbishment, technical engineering, configuration, deployment or a similar technical environment would be highly advantageous. Lean, Six Sigma or other continuous improvement experience would also be beneficial. This is an opportunity to take ownership of a key technical and operational function within a growing business, working across multiple teams and playing a direct role in improving technical performance, customer delivery and commercial results. If you are an experienced technical operations or service delivery leaderwho enjoys working with people, data and technical processes to improve performance, we would love to hear from you. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply

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You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe.

Lead PLM strategy and advisory engagements, assessing current-state PLM capabilities, digital maturity, and enterprise engineering, supply chain, manufacturing, quality, regulatory and service processes. We're proud to say we're an equal opportunity employer and welcome all applicants for employment

I'm working with a growing business embarking on a business-critical ERP implementation and we're looking for an experienced ERP Project/Programme Manager to lead the programme. ERP Project/Programme Manager | 4 Days Per Week (Mon-Thu) | Hampshire (Fully On-Site) | Outside IR35. This isn't simply a

FunctionIoTOur CompanyWe’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. Job descriptionLead PLM strategy and advisory engagements, assessing current-state PLM capabilities, digital maturity, and enterprise engineer

Provides comprehensive plans/instructions in respect of installations and to liaise with the installer to ensure that the work is carried out to the client’s total satisfaction and in accordance with Mood Media’s SLA’s. Ability to facilitate scheduled deadlines and manage multiple projects. Th

Qualitative and quantitative assessment of risk, a working understanding of an integrated risk management process (risk, cost and schedule) on a large programme, risk workshop facilitation, threat mitigation and opportunity exploitation, probabilistic modelling (@risk, PRA and P6 proficiency – or

JDL Recruitment are delighted to be partnering with a leading AI Infrastructure company as they look to expand their team with a Senior Project Manager in the UK. This is a permanent position based in the UK, with hybrid working and an expectation of site presence roughly once a week. Work with gene

Brief, audit and support site teams to ensure full compliance with SZC site rules, CDM duties, SHE standards and effective operational procedures. Site-based at/near the Sizewell C project, Suffolk, with periodic travel to WJ’s UK Head Office (Kings Langley) and other WJ facilities and project sit

This role is responsible for managing project timelines, coordinating cross-functional teams, gathering business requirements, and ensuring successful delivery of NetSuite solutions. The ideal candidate has strong communication skills, experience with ERP systems, and the ability to manage multiple

Work closely with architects, consultants and engineering teams to ensure successful delivery. Facilitate steering committees, stakeholder workshops and executive reporting. You'll be responsible for driving the successful delivery of a global cloud standardisation and migration programme, coordinat

This role sits with a well established technology reseller and services provider that works with a large and varied supplier base underpinning everything it delivers. The team is small today with plans to grow, and the people in it are experienced and self sufficient, so the priority is direction an

We are working with a growing organisation operating across the energy and transport sectors that is looking to appoint an ambitious and highly organised Programme / Project Manager. Supporting the development and delivery of future projects and commercial opportunities. The ability to manage severa

We will consider candidates based anywhere in the UK and the EU only who hold a British or European passport only who can commute once or twice a month to our clients London HQ, so suitable for remote working however site visits are required to meet the specific demands of the project & meeting clie

You’ll spend around two hours each day driving, with trips of less than 200 meters between our facilities. We are committed to providing an inclusive workplace and welcome applications from people of all backgrounds, experiences and abilities. Are you an experienced HGV driver looking to spend les

You’ll work closely with senior consultants, analysts, and client stakeholders to plan, coordinate, and manage delivery activity, ensuring workstreams are aligned, risks are managed, and progress is clearly tracked. As a Project Manager at DigX, you’ll play a key role in the delivery of large-sc

This is an opportunity to join client-side and play a key role in one of the UK's most exciting mission critical construction projects. Working as the Project Director's right-hand person, you'll take ownership of the civil, structural and architectural aspects of the build, coordinating contractors

Solicitor or CILEX with strong claimant catastrophic/serious injury and multi-track RTA experience. Champion rehabilitation & interim payments; apply the Serious Injury Guide and Rehabilitation Code. Own quality/risk: CPR compliance, budgeting/costs, file reviews and KPI delivery.