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IT Service Desk Experts - we’re looking for you!IT Service Desk AnalystCaerphilly Head Office£26,666.64 and excellent benefitsGreat hours Monday to Friday, no evening or weekend workFull Time, permanent positionGreat with IT related queries? Based in or near Caerphilly? Looking for a career rather than a job?If you answered “Yes” to the above, this is the role for you. We’re hiring at phs Group – the leading Hygiene Services provider in the UK. We’re looking for the right person to join us as an IT Service Desk Analyst and it’s a role you will enjoy.This role is ideal for you if you are technically minded and like to help and support people with their IT related questions. These questions could be regarding Microsoft Office, printers, monitors, docking stations, mobile technology or the internet. Your aim is to fix their issues promptly and efficiently by listening, building rapport, and asking questions to establish their needs. So, we’re looking for someone who enjoys resolving queries and helping colleagues.So why phs Group? It’s a great place to work – a successful, market-leading company with a friendly, supportive atmosphere. You’ll be joining a brilliant team who support each other as well as other colleagues. We have great hours, a good salary and a fabulous list of benefits that continues to grow.Love resolving technical issues? Reliable? Looking for a stable career in an established, successful company? You’re just the kind of person we’re looking for! And if you’re driving to our Caerphilly office, our free on-site car park will save you a fortune. Your role as an IT Service Desk Analyst at phs Group:\n\n • You’ll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system\n, • You’ll look after queries relating to system software, applications and hardware\n, • You’ll follow the customer issues through to their conclusion to ensure they are resolved\n, • All contacts and actions must be logged, documented, and updates provided so that the customer is supported\n, • Any issues that cannot be resolved are to be escalated to the appropriate engineer with concise details and actions of the issue\n, • You will also get to assist in creating technical documents, training material, and work / focus groups\nThe ideal candidate for this role will have:\n\n, • Experience of an IT Service Desk (highly desirable)\n, • Strong knowledge of MS Office products\n, • Good knowledge of all common technologies in the desktop user environment\n, • Understanding of Information Technology Infrastructure Library (ITIL) practices\n, • Excellent verbal, written and communication skills\n, • Brilliant Customer Service skills – calm, positive, professional and a great listener\n, • Good organisation and time management skills\n, • A natural inclination to find resolutions and work effectively within a team\nIn return for your commitment and expertise at phs Group:\n\n, • A salary of £26,666 in a permanent full-time position\n, • No weekend or evening working – great hours Monday to Friday (40 hours a week)\n, • You’ll work in Head Office with excellent opportunities to develop your career here\n, • Training opportunities to expand your skills. We offer accredited ILM training through external and in-house training\n, • Apprenticeship opportunities on completion of the probationary period\n, • Remote working from home may be possible after completion of the first 6 months of employment. You will be taking calls so you’ll need a dedicated work area at home for this.\n, • 23 days holiday plus bank holidays (31 days in total)\n, • Amazing employee discounts with major supermarkets and retailers with phsPerks.com\n, • Free Parking onsite so no parking costs\n, • Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…\nIf this sounds like the opportunity you’ve been looking for, we would love to hear from you. Apply now.About phs:phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 63 years of business.phs Group include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. IT Service Desk Experts - were looking for you!. So why phs Group? Its a great place to work a successful, market-leading company with a friendly, supportive atmosphere.

Hire Desk Controller Location: Caerphilly (CF83) Salary: £30,000 - £32,000 per annum The Role We're looking for an experienced, driven and self-motivated Hire Desk Controller to join a growing business within the hire industry. This is a fantastic opportunity for someone who can take ownership of the role, manage their own workload and contribute to the ongoing development of the department. We're looking for a commercially minded individual with strong sales ability, excellent customer service skills and a proactive approach. Key Responsibilities Manage customer enquiries via phone and email. Prepare quotations, hire contracts and off-hires. Coordinate deliveries and collections with the operations team. Build strong customer relationships and maximise sales opportunities. Maintain accurate hire records and support the invoicing process. Resolve customer queries professionally. Monitor fleet availability and work closely with internal teams.About You Previous Hire Desk, sales support or customer service experience. Strong sales and relationship-building skills. Excellent organisation and workload management. Confident using Microsoft Office and IT systems. Self-sufficient, proactive and able to work on your own initiative. Full UK Driving Licence.Desirable: Experience within the plant, tool, cabin or equipment hire industry. What's on Offer £30,000 - £32,000 salary. Training and development opportunities. Supportive working environment. Career progression within a growing business.To be considered for this role, please upload your CV today Vibe Recruit is acting as an Employment Agency in relation to this vacancy

Key Responsibilities for the IT Systems Engineer: Work as part of the Systems Management team delivering a quality service to our clients' MSP/MSSP customers on a variety of hardware and software products Building, Configuring and Troubleshooting VMware Assist with the administration of no

Own and optimise our Microsoft 365, Azure, Entra ID, Intune, Exchange Online and SharePoint Online instances Design, implement, and support modern endpoint management solutions including Windows Autopilot v2, Microsoft Autopatch, Intune, Endpoint Privilege Management (EPM), Cloud PKI, Enterprise A

You will work within the CCIT Business Unit, report to the Front Line Services Manager, and contribute to SLAs while developing technical and customer service skills in a. ARO is seeking an IT Service Desk Analyst in Cardiff, Wales. This permanent hybrid role requires 2–3 days onsite with commutin

You may have experience in areas such as IT Service Desk Analyst, 1st Line IT Service Desk Support, 2nd Line IT Service Desk Support, 1st Line IT Service Desk Analyst, 2nd Line IT Service Desk Analyst. The organisation is committed to recruiting with care and to safeguarding and promoting the welfar

Ascent People Ltd in Wales is seeking a Graduate/Junior Service Desk Analyst to join a progressive software house's Software/Application Support Team. You will provide frontline support for external customers, aiming for high first/second call resolution and receiving full product training with clea

Ovarian Cancer Action in Cardiff is seeking an IT Service Desk Analyst to be the first point of contact for internal customers. A collaborative, learning-focused environment with hybrid working awaits. You’ll provide 1st line (and some 2nd line) support, troubleshoot incidents, and help users with

Victim Support in Cardiff is seeking an IT Service Desk Analyst to be the first point of contact for colleagues. We welcome applicants with 1st/2nd line experience, familiarity with Microsoft technologies (Windows, Office, Active Directory) and strong communication. You will provide 1st line (and so

You will own day-to-day IT operations, drive incident management, and partner with Security, Engineering and Product teams to deliver reliable, secure IT services aligned to business priorities. SmartSearch is seeking an IT Manager to lead the Service Desk and Infrastructure teams across Ilkley and

Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL‑aligned environment. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this c

Ideal candidates are IT/Computer Science graduates with a year of service desk or customer-facing experience, excellent communication, and a passion for helping customers. The position involves 1st and 2nd line support for external customers, handling software and applications with a focus on high c

Career Choices Dewis Gyrfa Ltd in Cardiff is seeking an IT Service Desk Analyst to be the first point of contact for internal customers, providing 1st/2nd line support and guiding colleagues through IT issues.

You will work in our South Wales IT offices, collaborating with cross-functional teams and contributing to continual service improvements while developing a diverse set of operational and technical skills. ROCKWOOL are seeking a proactive junior IT/PM coordinator to support the KCS initiative, creat

Join our Cloud, Cyber and IT (CCIT) Business Unit as a Service Desk Analyst, where you'll play a key role in delivering outstanding first-line technical support to customers. Day-to-day management of proactive monitoring software; includes logging all related service desk tickets and dealing with th

Coordinate the service desk, prioritizing and resolving customer inquiries efficiently. This role supports the Service Delivery Manager, manages ticket workflows, ensures SLA adherence, and handles first-line escalations.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Tech

You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe.

Solicitor or CILEX with strong claimant catastrophic/serious injury and multi-track RTA experience. Champion rehabilitation & interim payments; apply the Serious Injury Guide and Rehabilitation Code. Remote Working with a Leeds base and clear progression into senior leadership/technical routes.

Own data quality and integrity across systems, with particular focus on Ostara. Identify critical data points within engineering and FM workflows and ensure they are captured consiste. This is a key role at the heart of our facilities management operation, ensuring that data within our systems is ac

Create and execute searches within Relativity. Ability to work within the relevant European time zone. Liaise with engineers and stakeholders on complex documents.

The demand for skilled IT Technicians xrnqpay is growing fast, with excellent opportunities for career progression and hands-on experience with. IT Support/ IT Technician Programme No Experience Required. This is a self-funded career programme with a guaranteed job on completion or 100% of your cour

We recruit for Residential Support Worker opportunities across our homes and will assess your experience, qualifications and skills throughout the recruitment process to ensure you're considered for the most suitable role. With only 10-11 working days per month, exceptional support from your team, a

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. We are looking for Female Support Workers to work with us in Kingston sup

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the essential criteria for this role, will be given the opportunity to demonstrate their abilities at the interview. We are excited to be recruiting Bank Support Workers to join us

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

This position is ideal for someone with a strong interest in IT, excellent problem-solving skills and a desire to work in an educational setting that values reliability, professionalism and high-quality service. IT Services Department: The IT Technician will join a highly skilled, friendly and for

Juggle the daily flow of support requests against your commitments on longer-running IT projects. We run a modern, cloud-first setup, so the job stretches well beyond the helpdesk queue, covering the full employee IT lifecycle, keeping core systems reliable, and taking on meatier project work alongs

Key Responsibilities for the IT Systems Engineer: Work as part of the Systems Management team delivering a quality service to our clients' MSP/MSSP customers on a variety of hardware and software products Building, Configuring and Troubleshooting VMware Assist with the administration of no

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

Act as the escalation point (3rd line) and go-to expert for the wider IT Service team. Juggle the daily flow of support requests against your commitments on longer-running IT projects. We run a modern, cloud-first setup, so the job stretches well beyond the helpdesk queue, covering the full employee

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

Senior DevOps leader responsible for owning the end-to-end delivery pipeline and toolchain governance across the agentic development programme Acts as the connective tissue between the platform engineering layer and application delivery teams, ensuring both move at pace within consistent, auditabl

This is a full-time, permanent position offering the opportunity to play a key role in supporting teaching, learning, and school operations through effective IT provision. This is a varied and hands-on role suited to a dependable professional who enjoys problem-solving and delivering excellent custo

Competitive salary ~ 25 days holiday ~ Sea-front office with bi-weekly massages and free snacks ~ Private medical insurance via BUPA ~ Life assurance ~ Pension scheme (we contribute 5%) ~ Enhanced family leave (e. We run a modern, cloud-first setup, so the job stretches well beyond the helpdesk

Key Responsibilities Leading and supervising a team of technicians and contractors Driving maintenance performance, safety, and compliance standards Managing day-to-day maintenance activities, shutdowns, and planning Working across mechanical, electrical, and instrumentation systems Using Computeriz

We run a modern, cloud-first setup, so the job stretches well beyond the helpdesk queue, covering the full employee IT lifecycle, keeping core systems reliable, and taking on meatier project work alongside day-to-day support. Juggle the daily flow of support requests against your commitments on long

Responsibilities include creating and reviewing SMART support plans, delivering home or community based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. We are a disability confident employer Hestia is proud to be a disability conf

Juggle the daily flow of support requests against your commitments on longer-running IT projects. Act as the escalation point (3rd line) and go-to expert for the wider IT Service team. At least 4 years working in IT support or helpdesk roles, including time as an escalation point, and confident supp

Joinery Team Leader Veneering & Forming This is a fantastic opportunity for a Joinery Team Leader with 5 to 10 years experience with strong man management skills and ideally some basic experience of veneering to join a growing organisation in Hertfordshire. This is a fantastic opportunity for someon

What you'll bring? Do you have full Street Works accreditation? Have you got aSHEA Water certification? Do you have Water Hygiene training? Do you have a proven track record of working in the water industry? Whats in it for you? We offer a range of benefits designed to support your life in and out o

You may be required to cover the Rota as and when needed, these hours will be paid on top of your team leader salary The Role The role would include a range of tasks such as Quality Monitoring- Spot checks, Care Assessments, Supervisions, Annual Appraisals, Client Reviews and other key monitoring ta

Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technica