Leadership coach jobs in United Kingdom

We are seeking a motivated and hands-on Supervisor / Team Leader to oversee daily operations and support our team. The ideal candidate is a natural leader with a passion for customer service, team development, and maintaining a smooth, efficient, and positive work environment. Responsibilities: Supervise daily front-of-house operations Lead, coach, and support staff to deliver excellent service Act as the main point of contact for staff during shifts Ensure compliance with company policies and health & safety standards Handle customer concerns and resolve issues in a professional manner Assist with scheduling, training, and onboarding new employees Monitor inventory and assist with ordering supplies when needed Collaborate with management to implement procedures and improve performance Maintain a clean, organized, and welcoming environment Requirements: Proven experience in a supervisory or leadership role (hospitality or retail preferred) Strong communication and problem-solving skills Ability to lead by example and motivate a team Organized, reliable, and able to work under pressure Flexible availability, including evenings, weekends, and holidays Familiarity with POS systems and basic reporting

About Heard Heard is a new smashed burger concept from two Michelin-starred chef Jordan Bailey, created to take an everyday classic and make it exceptional. After years in fine dining, Jordan brings chef-level skill, bold flavour, and premium ingredients to smash burgers - served fast and without compromise. Following a year touring the UK’s biggest events, Heard has landed in Borough with its first restaurant, pairing signature burgers and beef salt fries with low-intervention wines and local craft beers. Heard is on a mission to redefine fast-casual dining. Role Overview As Assistant manager, you’ll be the right hand of the general manager- leading the team, ensuring exceptional guest experiences, and driving performance across service, operations and financials. You’ll set the tone for energy, quality, and culture every shift, working closely with central teams to bring the Heard vision to life. Key Responsibilities Lead the team to consistently deliver high-energy, high-quality service with speed, warmth, and precision. Build, coach and retain a high-performing team who embody Heard’s values. Own daily briefings and ensure everyone is aligned on service standards, product knowledge, and goals. Create a welcoming, professional environment where guests and staff feel genuinely cared for. Collaborate with the culinary, ops and marketing teams to improve performance, guest experience, and site-level execution. What You’ll Bring Proven experience Excellent leadership and coaching skills - you know how to get the best out of a team. Strong proven understanding of hospitality operations - confident with P&L, stock, scheduling, and compliance. Calm under pressure, solutions-focused, and obsessed with delivering great What We Offer £40,000 - 45,000 per annum including service charge (DOE) 5.6 weeks paid holiday (inclusive of public holidays) Free meals during shifts Staff discounts and socials Direct involvement in shaping one of London’s most exciting food brands Ongoing training and internal progression opportunities Why Work With Us Career Progression - Clear pathways and internal promotion opportunities Competitive Compensation - Competitive pay and transparent tronc Work-Life Balance - Respectful rota planning and fair scheduling Development Opportunities - Ongoing learning and leadership exposure Inclusive Culture - Diverse, welcoming, and people-first environment

Job Description: At ARRO Coffee, we are seeking an enthusiastic and experienced Team Leader. You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive hourly rate: £13.80 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: • Leadership & Team Management:, • Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service, • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. Operational Management: • Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management, • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Team Leader/Supervisor, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Start Date: Immediate Starts Available Earning Potential: Unlimited – Uncapped Commission Structure Are you looking for a fresh start or a new career path with no experience required? Ready to learn, grow, and earn what you deserve? We want to hear from YOU! 🚀 About the Role: We're on the lookout for ambitious, outgoing, and self-motivated individuals to join our dynamic Sales & Customer Service team. This is a fantastic opportunity for anyone eager to kick-start a career in sales, customer relations, or business development — no previous experience needed! 💼 What You’ll Be Doing: Representing clients and brands with professionalism and enthusiasm Engaging with customers to understand their needs and provide tailored solutions Delivering exceptional customer service and building long-lasting relationships Participating in our structured Business Development Program Traveling for events, client meetings, or campaign launches 🌱 What We Offer: Unlimited earning potential with uncapped opportunities! Comprehensive training and coaching from industry experts A supportive team environment focused on personal and professional growth Fast-track progression opportunities into leadership and management roles Fun, social team culture with regular networking events and team outings Opportunities to travel nationally and internationally ✅ What We’re Looking For: A positive, can-do attitude and great communication skills A passion for people and delivering outstanding service Willingness to learn and a strong work ethic No previous experience? No problem! We provide all the training you need This is more than just a job — it’s a career opportunity with no limits.

Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive salary: £33,500 – £36,000 per year. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Key Responsibilities: Leadership & Team Management: • Lead, train, and develop your team to consistently deliver exceptional customer service., • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: • Manage all aspects of store operations, including staffing, inventory management, and financial performance., • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives., • Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Store Manager, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Join us as we continue to expand across London. We are part of a chain of 6 high-end central London dry cleaning stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. WE ARE CURRENTLY LOOKING TO RECRUIT LAUNDRY/SHOP ASSISTANTS We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team What we look for: • Driven, committed and target-orientated individuals, • Good organisational skills, • Team Players, • -Thorough desire for quality and detail, • Job Roles: Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations Why join us? • Join a special, diverse and enjoyable company culture, • Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc *Who are we? * • Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street., • We look forward to welcoming you

At Le Bab, we pride ourselves on creating not just meals, but experiences. As a Sous Chef at Le Bab, your role is fundamental in supporting our commitment to delivering high-quality and innovative dishes. Working alongside the Head Chef, you'll help manage the kitchen operations, ensuring that our culinary offerings meet the standards our guests expect from a leading dining establishment. In this dynamic role, you will be responsible for maintaining and driving a positive, supportive, and ambitious attitude within the kitchen team. We believe this creates an outstanding work environment where culinary creativity thrives and service excels. You are not just a chef; you are a leader, a motivator, and a mentor. Through your guidance, our kitchen staff are encouraged to explore their culinary passions, contributing to a team that is tight-knit, hard-working, and dedicated to excellence. Your responsibilities include assisting in overseeing food preparation, maintaining high standards in flavour and presentation, and ensuring efficient kitchen workflows. You'll also be involved in managing kitchen staff, contributing to their training and development in line with our culinary ethos. Attention to detail is crucial in this role, especially in upholding health and safety standards and maintaining cost control measures. Collaborating closely with the Head Chef and General Manager, you will be part of a team that strives for a seamless integration between kitchen operations and the overall dining experience. Your role will involve not just cooking, but also contributing to an environment that supports teamwork and high performance. This position is ideal for someone with experience in kitchen leadership, looking to take the next step in their culinary career in a dynamic and growing restaurant setting. Few of your job responsibilities include but are not limited to: • Assume the duties of the Head Chef during their absence, ensuring seamless continuity of kitchen operations and maintaining high standards on food and Health & Safety, • Assisting in overseeing kitchen operations to ensure adherence to our high standards of food preparation and presentation., • Supporting the Head Chef in managing and leading the kitchen, especially during busy periods, to enhance efficiency and ensure prompt dish preparation., • Participating in daily team briefings and maintaining records of kitchen operations and staff performance., • Assisting in organising and recording team training, ensuring all kitchen staff are up-to-date with culinary skills and safety protocols., • Helping to maintain rigorous cleaning schedules and equipment maintenance, supported by daily checklists., • Providing support and coaching to kitchen staff, aiding their professional growth., • Assisting in yearly staff appraisals, setting goals, and monitoring progress., • Supporting in managing staff schedules and ensuring compliance with company standards in aspects such as dress code, SOPs, and health & safety regulations.

Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.

About Us Life Stay is a leading HMO (House in Multiple Occupation) management specialist in London, dedicated to delivering exceptional service, compliance, and returns for our property investors and tenants. We pride ourselves on integrity, innovation, and a collaborative culture that empowers every team member to drive business growth. The Role We’re looking for a Hungry Business Development Manager who thrives on closing deals, building lasting relationships, and driving revenue in a dynamic property environment. You’ll be the face of Life Stay, responsible for both direct landlord outreach and establishing partnerships with agencies to source new HMO opportunities. Key Responsibilities • Direct Landlord Sales: Identify, approach and pitch HMO management services directly to private landlords., • Agency Partnerships: Develop and nurture relationships with estate agents and property finders to secure off‑market HMOs., • Prospect & Pipeline Development: Research and target prospects via cold calling, networking events, and digital channels., • Pitch & Present: Deliver compelling presentations that articulate Life Stay’s unique value proposition in HMO management., • Negotiation & Closure: Lead deal negotiations, prepare proposals and secure contracts to meet or exceed revenue targets., • Market Insight: Monitor London’s HMO landscape, competitor offerings, and landlord feedback to refine our sales strategy., • Cross‑Functional Collaboration: Coordinate with operations, compliance, and marketing teams to ensure seamless onboarding and landlord satisfaction. What We’re Looking For Essential • Dual‑Channel Expertise: Comfortable selling directly to landlords and forging partnerships with agencies., • Hungry & Driven: Self‑motivated, goal‑oriented, and comfortable in a fast‑paced environment., • Excellent Communication: Strong verbal and written skills; confident presenter capable of influencing stakeholders at all levels., • Negotiation Skills: Skilled at handling objections, structuring win‑win deals, and closing efficiently. Desirable 1. Property Sector Experience: Background in real estate, property management, or lettings is a plus—but not mandatory., 2. London Market Knowledge: Familiarity with London boroughs, HMO regulations, and landlord/investor pain points., 3. CRM Proficiency: Experience with Salesforce, HubSpot, or similar platforms to manage pipelines and client data. What We Offer Competitive Salary + Commission: Uncapped earning potential. Career Progression: Clear pathways into senior leadership or strategic roles. Training & Development: Ongoing sales coaching, industry certifications, and attendance at property events. Team Culture: Collaborative, supportive environment with regular social events and team‑building activities.

Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals., • Identify new market opportunities and recommend business development initiatives., • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports., • Analyze P&L statements, balance sheets, and cash flow to ensure financial health., • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance)., • Establish performance metrics (KPIs) and monitor progress toward operational targets., • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff., • Conduct performance reviews, set development plans, and foster a culture of continuous improvement., • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models., • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals., • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution., • Implement quality assurance and compliance programs., • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards., • Identify operational risks and develop mitigation strategies., • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred., • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role., • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management., • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams., • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes., • Communication: Excellent verbal and written communication, negotiation, and presentation skills., • Analytical Skills: Proficient in data analysis and performance/operation metrics., • Adaptability: Comfortable working in fast-paced, changing environments., • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”], • Travel: Up to X% domestic/international travel may be required., • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure., • Comprehensive benefits package (health, dental, vision, retirement)., • Professional development and continuing-education opportunities., • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.

Join the Glow Consultancy London Team: Marketing & Content Creation Intern! Glow Consultancy London is growing and we want you to grow with us! Following the successful launch of our new podcast Positive Perspectives and our powerful presence at British Beauty Week 2024, we’re excited to welcome a passionate, imaginative, and proactive Marketing & Content Creation Intern to our creative team. If you’re bursting with ideas, obsessed with storytelling through social media, and eager to work in the dynamic world of wellbeing and beauty, this is your moment. What You’ll Be Doing Strategic Campaign Planning Collaborate with our team to design and implement a creative strategy that promotes our post-British Beauty Week 2025 podcast and upcoming events. Content Creation & Filming Lead the development of engaging visual content from brainstorming and storyboarding to filming, editing and publishing. Your work will reflect our mission, energy, and creativity across all platforms. Campaign Execution Launch compelling campaigns across TikTok, LinkedIn, Instagram, and Facebook. You’ll track performance, test creative formats, and adjust content for maximum engagement. Weekly Team Insight Sessions Present progress, share fresh ideas, and help shape Glow’s digital voice during our vibrant weekly meetings. Post-Campaign Analysis Turn insights into action. Gather data, report on what worked (and what didn’t), and help shape future strategies. Internship Details Start Date: Immediate Duration: 6 months Hours: Flexible Compensation: Expenses only Location: Hybrid and 1 in-person day per week (London-based) Planning & Development: Share your creative vision and shape campaign content from day one. Skill-Building Opportunities: Attend industry events and Glow workshops to broaden your expertise and build your network. What You’ll Gain Real Experience with Real Impact Contribute to high-profile events and campaigns that are shaping the future of beauty, wellbeing, and leadership in the UK. Creative Confidence Build a strong portfolio of digital marketing and video content to boost your career in the creative industries. Professional Visibility See your work shared across top industry platforms BBWK and beyond. Personalised Mentorship Work closely with founder Marie Loney and a team of experienced professionals invested in your growth and success. Platform Focus Instagram, and Facebook will be your creative playground, but you’ll also make your mark on LinkedIn, TikTok and newsletters capturing attention and telling stories that matter. Why This Internship Matters You’ll be supporting Glow Consultancy London’s campaigns in partnership with changemakers like: SheCanCode • British Beauty Council • IAF Facilitate • DECD • Diverse • Executive Coaching Directory • LifeClubs and more. Your creativity will help amplify voices, challenge norms, and create positive ripple effects in workplaces, communities, and across industries. Ready to Apply? Bring your passion, your purpose, and your creativity — we can’t wait to see what you’ll contribute. Post your CV Application Deadline: 24 July 2025 Please note: Due to high interest, only shortlisted candidates will be contacted.

Role Overview A hands‑on experienced chef who can translate creative dishes into consistent, scalable execution and help steer menu evolution in line with our growth strategy. You’ll be the engine behind day‑to‑day service, quality control, and kitchen discipline. You will work closely with management, helping to ensure that every plate that leaves the pass meets our specifications, cost, and food safety standards while pushing the menu forward. Key Responsibilities Recipe & Spec Control: • Standardise recipes, plating guides, and portion sizes; maintain the master spec file. Service Leadership: • Supervise other chefs on shifts, helping them to manage timing, flow, and clear communication between stations and the front of house. Prep & Hygiene Systems: • Supervise daily prep lists, enforce mise en place standards, and manage cleaning schedules., • Lead shift briefs and on‑the‑fly training to keep standards sharp. Food‑Safety & Compliance: • Conduct spot checks on storage temperatures, date labelling, and FIFO stock rotation., • Maintain accurate HACCP logs; ensure the team’s food‑safety certifications are current., • Act as kitchen lead during Environmental Health Officer inspections. Inventory & Purchasing: • Make daily orders and monitor stock levels Menu Development & Strategic Growth: • Work with the managers to expand and fine‑tune the menu so it aligns with our commercial targets and brand direction. Innovation & Continuous Improvement: • Trial new techniques, ingredients, and equipment; integrate successful ideas into menu rollouts. Culture & Example: • Set the tone for punctuality, hygiene, and teamwork; coach junior chefs toward promotion‑readiness. Qualifications • Proven experience in supervising and managing kitchen staff, • Strong culinary skills with a background in food preparation and cooking, • Solid understanding of food safety regulations and practices, • Experience in restaurant and hospitality settings, • Leadership abilities to foster a positive team environment Job Type: Full-time Pay: £36,000.00-£40,000.00 per year Additional pay: Loyalty bonus & Performance bonus Benefits: • Company pension, • Cycle to work scheme, • Discounted or free food, • Employee discount, • Sick pay, • Store discount Schedule: Weekend availability Experience: Kitchen management: 3 years (required) Licence/Certification: Food Hygiene Certificate (preferred) Work authorisation: United Kingdom (required) Work Location: In person

Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities • Support the General Manager in day-to-day operations, including opening/closing procedures., • Ensure high standards of customer service and guest satisfaction., • Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams., • Handle customer complaints and resolve issues promptly., • Assist in staff training, development, and performance reviews., • Monitor and manage stock levels, orders, and deliveries., • Ensure health & safety, food hygiene, and licensing regulations are followed., • Help manage labour costs, rota scheduling, and payroll inputs., • Drive sales and assist in achieving revenue and profitability goals., • Cover the manager’s responsibilities in their absence. Skills & Experience • Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Good understanding of customer service principles., • Confident in handling complaints and pressure situations., • Basic financial awareness (e.g. cash handling, P&L understanding)., • Familiar with stock management and ordering systems., • Knowledge of health & safety and food hygiene standards. Requirements • Right to work in the UK., • Flexible availability, including evenings, weekends, and holidays., • Fluent in English (spoken and written)., • Personal licence (desirable, not essential)., • Level 2 Food Hygiene Certificate (preferred).

General Manager About Heard Heard is a new smashed burger concept from two Michelin-starred chef Jordan Bailey, created to take an everyday classic and make it exceptional. After years in fine dining, Jordan brings chef-level skill, bold flavour, and premium ingredients to smash burgers - served fast and without compromise. Following a year touring the UK’s biggest events, Heard has landed in Borough with its first restaurant, pairing signature burgers and beef salt fries with low-intervention wines and local craft beers. Heard is on a mission to redefine fast-casual dining. Role Overview As General Manager, you’ll take full ownership of the day-to-day running of our Borough site - leading the team, ensuring exceptional guest experiences, and driving performance across service, operations and financials. You’ll set the tone for energy, quality, and culture every shift, working closely with central teams to bring the Heard vision to life. Key Responsibilities Lead the team to consistently deliver high-energy, high-quality service with speed, warmth, and precision. Take full responsibility for rota planning, labour control, ordering, stock, and P&L performance. Build, coach and retain a high-performing team who embody Heard’s values. Own daily briefings and ensure everyone is aligned on service standards, product knowledge, and goals. Create a welcoming, professional environment where guests and staff feel genuinely cared for. Collaborate with the culinary, ops and marketing teams to improve performance, guest experience, and site-level execution. What You’ll Bring Proven experience as a GM or strong AGM in a high-volume, fast-paced restaurant or premium fast-casual environment. Excellent leadership and coaching skills - you know how to get the best out of a team.

Join our team as a passionate and dedicated Basketball Coach! We are looking for an experienced coach to provide part-time training and mentorship to aspiring basketball players. As a Basketball Coach, you will be responsible for developing training programs, conducting practice sessions, and guiding players to enhance their skills and teamwork. Ideal candidates will have a strong background in basketball, excellent leadership abilities, and a commitment to fostering a positive and encouraging environment. If you are enthusiastic about developing young athletes and helping them reach their full potential, we want to hear from you! REQUIREMENTS: • No prior experience necessary., • Knowledge of the subject being taught. ADVANTAGES: • Flexible schedule, • Work from anywhere in the UK, • Option to work online, • Compensation ranging from £20 to £40 per hour.