Contract Manager - Hard FM
1 day ago
Dumfries
Location: Dumfries & Galloway Sector: Facilities Management / Healthcare We are currently recruiting for an experienced Contract Manager to lead the delivery of Hard FM services within a major healthcare environment. The successful candidate will take overall responsibility for operational, financial, compliance and people performance across the contract, ensuring high-quality service delivery and strong customer relationships. • Lead and manage Hard FM services across a large operational site., • Take accountability for contractual, legal, health & safety and compliance requirements., • Manage operational and financial performance, including budgets, forecasting and cost control., • Lead and develop a multidisciplinary team, including managers responsible for projects, estates and compliance., • Build strong relationships with key customers, stakeholders, contractors and partners., • Monitor KPIs and performance data, identifying opportunities for continuous improvement., • Lead transformation, service improvement and change initiatives., • Manage operational risks and complex issues, making effective strategic decisions., • Support recruitment, performance management, training, development and employee engagement., • Identify and implement cost-saving and efficiency opportunities., • Ensure robust governance, procedures and controls are maintained across the contract., • Experience managing Hard FM services, ideally within a healthcare environment., • Proven experience leading and developing teams., • Strong commercial and financial management experience, including P&L/budget accountability., • Experience managing contractual compliance, operational performance and KPIs., • Strong understanding of people management, including performance, absence, conflict and development., • Experience leading transformational change and continuous improvement., • Excellent communication, negotiation and stakeholder management skills., • Strong problem-solving and decision-making ability., • Degree qualified or equivalent industry experience. This is an excellent opportunity for an experienced Hard FM Contract Manager looking to take ownership of a high-profile operational contract and lead a sizeable team within a complex healthcare environment. #J-18808-Ljbffr