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Territory Manager Territory covers: West London, Chertsey & surrounding areas Contract: 3 months fixed term contract with a great chance to lead to a permanent opportunity. Salary: up to £29k per annum , company car, fuel card and other great benefits Standout Field Marketing have a fantastic opportunity to join our new Coty beauty team who will call on pharmacies, and independent fragrance boutiques. As a Territory Manager, your role will be to increase visibility of the Coty portfolio of brands. You will be representing a wide range of Coty brands such as Max Factor, Rimmel & Sally Hansen. They also represent luxury brands such as Marc Jacobs perfume, Hugo Boss & Lacoste. Visiting approximately 8 stores per day, you will merchandise beauty stands, sell in additional products and stands and build strong relationships with key decision makers within your territory. Why join us & our Coty Team? We make sure everyone at Standout enjoys continuous support, great perks, and excellent career development opportunities. Some of the key perks include: • Salary up to £29k per annum (pro rata), • No weekend working (40 hours Monday to Friday), • Flexible smart working, • Potential to earn bonus - 10%, • 23 days paid holidays (pro rata) + public holidays, • Annual leave purchase scheme - up to 5 extra days per year!, • Company car & fuel card, • Life Assurance, • Access to discounted Private Healthcare, • Company pension scheme, • Family-friendly working policies (such as enhanced maternity & paternity pay), • Access to our fantastic Employee 'Perks' portal (discounts from a wide range of retailers, gym memberships, leisure activities plus much more!), • Opportunity to volunteer for our taskforces (Diversity & Inclusion; Field First; Community; Sustainability; Mental Health & Wellbeing), • Personal development through our 'Byte' e-learning platform, • Access to Employee Assistance Programme - 24/7 support on Physical, Mental & Financial well-being, • Supportive company culture & values, • Career progression opportunities across the Avidity Group businesses Ideally you will have experience of working within a field based sales role with exposure to the pharmacy or fragrance boutique environment however this is not essential. You will be self motivated and thrive working within a KPI driven environment. A people person, you will be confident and comfortable building relationships in store with key contacts and have great communication skills. Previous experience working within a customer centred or retail role would definitely be advantageous and high levels of resilience and energy are essential. Sound like the perfect role for you? Apply now! Please note this role requires a full UK manual driving licence (with no more than 6 pts or previous bans), all offers will be subject to successful completion of a DVLA licence check. This is a field-based role which will involve regular travel daily, so you must be comfortable driving distance. Please note this role will also require manual handling/heavy lifting. Overnights may be required on occasion.

SALES ASSOCIATES (6 MONTHS FTC) - GLOBAL PREMIUM BRAND – WOMENSWEAR CANNES, FRANCE UP TO 30K € + COMMISSION + BONUS + CLOTHING ALLOWANCE Outside The Box Recruitment is currently recruiting Sales Associates (6 months FTC) with over 2+ yrs+ experience selling HIGH PREMIUM WRTW & MRTW based in their beautifully designed Pop Up Store in Cannes, France. Our client is renowned for their modern and on trend ready-to-wear and accessory designs which have been worn by fashion forward royals and various high-profile celebrities. With a focus on sustainable fashion at the forefront of their values. Our client champions the idea of fairness both in the workplace and with the production of their designs. The Sales Associates will confidently drive sales through seamless customer service, in depth product knowledge and excellent client relationship building skills. Reporting to the Sales Supervisor and Management Team, the Sales Associates will focus on styling and link selling and will provide a positive environment for clients. The Role: Reporting to the General Manager and Assistant Manager Building and maintaining strong client relationships Meets personal and store sales goals Creating a positive and encouraging environment for clients Delivering knowledge on clientelling and CRM functions Focus on delivering the ultimate of client experience and building rapport with clients Demonstrates an in-depth knowledge of the merchandise. Maintains a keen interest in the fashion industry and market trends Maintaining the presentation of the shop floor ensuring all items are neatly presented Assisting with deliveries, replenishment and visual merchandising. Ideal candidate: 2yrs + experience within a fashion premium / luxury environment Passionate and knowledgeable about Womenswear fashion Dynamic interpersonal, written and verbal communication Demonstrates a ‘can do’ attitude to clients and colleagues On trend - Smart /casual and well-groomed in appearance. Sales driven and determined to succeed Able to build positive relationships with clients and team members Additional to the basic salary is: 1% commission on every sale, 2% commission once the store hits target, clothing allowance, 30 days holiday and private health care. Please email CV’s to or call direct on 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in France CONSEILLER(ÈRE)S DE VENTE SAISONIER(ÈRE)S – MARQUE PREMIUM INTERNATIONALE – PRÊT-À-PORTER FÉMININ CANNES, FRANCE JUSQU’À 30 000 € + COMMISSION + BONUS + DOTATION VESTIMENTAIRE Outside The Box Recruitment recrute actuellement des Conseiller(ère)s de Vente (CDD 6 mois) justifiant d’au moins 2 ans d’expérience dans la vente de prêt-à-porter féminin et masculin haut de gamme (WRTW & MRTW), pour leur magnifique Pop-Up Store situé à Cannes, France. Notre client est reconnu pour ses créations modernes et tendance en prêt-à-porter et accessoires, portées par des membres de familles royales avant-gardistes et de nombreuses célébrités internationales. Avec un engagement fort envers la mode durable, la marque place l’éthique et l’équité au cœur de ses valeurs, tant dans son environnement de travail que dans ses processus de production. Les Conseiller(ère)s de Vente auront pour mission de développer les ventes avec assurance grâce à un service client irréprochable, une excellente connaissance produit et une forte capacité à créer et entretenir des relations clients. Rattaché(e)s au Responsable des Ventes et à l’équipe Management, ils/elles mettront l’accent sur le styling, la vente complémentaire (link selling) et la création d’un environnement positif et accueillant pour la clientèle. Le Poste : • Rattaché(e) au Directeur Général et à l’Assistant Manager, • Développer et entretenir un portefeuille clients solide, • Atteindre les objectifs de vente individuels et ceux du point de vente, • Créer un environnement positif et motivant pour les clients, • Maîtriser les techniques de clienteling et les outils CRM, • Offrir une expérience client exceptionnelle et établir une relation de confiance, • Démontrer une connaissance approfondie des collections, • Maintenir un vif intérêt pour l’industrie de la mode et ses tendances, • Veiller à la parfaite présentation de la surface de vente, • Participer aux livraisons, au réassort et au merchandising visuel Profil Recherché : • Minimum 2 ans d’expérience dans un environnement mode premium / luxe, • Passionné(e) et expert(e) en prêt-à-porter féminin, • Excellentes compétences relationnelles, écrites et orales, • Attitude positive et proactive (« can do »), • Présentation soignée, style chic et tendance, • Fort esprit commercial et détermination à atteindre les objectifs, • Capacité à créer des relations positives avec les clients et l’équipe Rémunération & Avantages : En complément du salaire fixe : • 1 % de commission sur chaque vente, • 2 % de commission supplémentaire lorsque le magasin atteint son objectif, • Bonus, • Dotation vestimentaire, • 30 jours de congés, • Assurance santé privée 📩 Merci d’envoyer votre CV à : 📞 Ou d’appeler directement au : +44 7815 939515 Seuls les candidats retenus seront contactés. Merci de postuler uniquement si vous disposez du droit de travailler en France.

Assistant Manager – Flagship Sloane Street THE BRAND Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. The brand is committed to creating responsibly and constantly strives to innovate to reduce its impact on the earth, while also using its platform to drive education and discussion around sustainability. Testament to this are projects such as I Am A Plastic Bag, The Universal Bag - a unique collaboration with supermarkets to rethink the reusable shopping bag, and Return to Nature, a collection of bags which are intended to biodegrade and compost at the end of their useful life. The work around sustainability continues, paying heed to the mantra, ‘progress, not perfection.’ Anya Hindmarch launched the Village on Pont Street in London’s Chelsea in 2021. This is a community of neighbouring stores and a cafe. Ever evolving, it centres around the Village Hall, which hosts innovative concepts, collaborations and exhibitions, all of which are amplified digitally. These have included collaborations with Boots and Peanuts, as well as our renowned Christmas Grotto and Ice Cream Project. OVERVIEW We are delighted to be recruiting for an Assistant Manager to support our flagship Sloane Street store the centre of the Anya Hindmarch retail experience. As Assistant Manager, you will work closely with the General Retail Manager to drive commercial performance, deliver exceptional customer service, uphold impeccable brand standards and inspire the team to create a warm, memorable experience for every guest. You will play a hands-on leadership role on the shop floor, coaching selling behaviours, supporting daily operations, and contributing to a positive, high-performance culture. While your primary base is our flagship Sloane Street store, you may also be required to support our other Mainline locations including Collection, Labelled, Anya Life, and the Village Hall to ensure consistency, coverage, and operational excellence across the wider estate. This role is ideal for a passionate retail leader who thrives in luxury environments, enjoys developing people, and is committed to delivering a world-class customer journey. KEY RESPONSIBILITIES Sales & Commercial Performance • Support the General Retail Manager in delivering monthly sales targets and key KPIs., • Analyse daily and weekly performance to identify opportunities and support action plans., • Drive commercial results through strong product knowledge, conversion focus, and proactive selling., • Contribute insights for trade meetings and support weekly performance reviews. Customer Experience Excellence • Champion exceptional, personalised service in line with the Anya Hindmarch selling ceremony., • Ensure a consistent, luxury customer journey across all touchpoints., • Support coaching on high-quality customer engagement, data capture, follow-up and clienteling., • Assist with complex customer queries and escalations where needed., • Support the promotion of the Village Hall Pop ups & Anya Café to enhance the overall guest experience., • Participate in hosting brand tours, VIP visits and partner introductions. Team Leadership & Development • Inspire, coach and motivate the Sloane Street team to deliver exceptional performance., • Support the onboarding and training of new team members., • Deliver daily floor coaching to reinforce service behaviours and product knowledge., • Celebrate team achievements and identify areas for development., • Support monthly one-to-ones and performance-related discussions with the General Retail Manager., • Role-model grooming, professionalism, communication and brand behaviours. Operational Excellence • Ensure daily store operations run smoothly, efficiently and in line with company standards., • Support opening/closing routines and end-of-day procedures, including cash handling accuracy., • Maintain excellent stockroom organisation and ensure product availability., • Assist with stock counts, ticketing accuracy and stock integrity., • Support team compliance with health & safety, operational policies and loss prevention., • Help ensure absence reporting, return-to-work forms and operational documentation are accurate., • Assist with till training, ShipStation tasks and operational rollouts when required. Visual Merchandising & Brand Standards • Maintain an impeccable level of product presentation and store environment., • Support VM execution and ensure guidelines are followed consistently., • Ensure high housekeeping standards across both front and back of house., • Uphold brand policies including mobile phone rules, professional etiquette, and customer-interaction standards., • Contribute to maintaining the visual appeal of the Sloane Street exterior and the wider Anya Village. Cross-Store Support • Provide support to other Mainline stores Collection, Labelled, Anya Life and Village Hall where required., • Assist with consistency of service, standards, training and operational rhythm across the estate., • Build collaborative relationships with other store teams, Bespoke, Café, Operations and Logistics. WHAT YOU NEED TO SUCCEED • Experience in a luxury or premium retail leadership role (Supervisor/Assistant Manager level)., • A strong customer-service mindset with the ability to deliver high-touch experiences., • Commercially aware, KPI-confident and results-driven., • A warm, engaging communicator with excellent interpersonal skills., • Highly organised, detail-oriented and comfortable in a fast-paced flagship environment., • Positive, solutions-focused and calm under pressure., • A collaborative team player with energy, credibility and a natural sense of humour. Equal Opportunities Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Sales Specialist – Luxury Tailoring & Ready-to-Wear 📍 Savile Row, London Salary: Up to £38,000 + Commission. We are currently partnering with a prestigious luxury tailoring house on Savile Row to recruit a Sales Associate who will play a key role in delivering an exceptional client experience while driving sales across both ready-to-wear and made-to-measure collections. This is an exciting opportunity to join a highly respected luxury environment where craftsmanship, personalised service, and long-term client relationships are at the heart of the business. The Role: The Sales Associate will combine strong sales performance with impeccable front-of-house service, ensuring every client receives a seamless and personalised experience. Working closely with the tailoring team, you will support clients throughout their journey, from ready-to-wear purchases to made-to-measure services. A background or genuine interest in tailoring, garment construction, or fit would be highly advantageous. Key Responsibilities • Achieve and exceed individual sales targets and KPIs, • Drive both ready-to-wear and made-to-measure sales by understanding client needs and offering tailored solutions, • Build and maintain a loyal client base through proactive clienteling and follow-ups, • Develop strong knowledge of product collections, craftsmanship, materials, and brand heritage, • Support visual merchandising standards and maintain a luxurious store environment, • Assist with daily store operations including POS transactions, stock management, and administrative tasks About You • Minimum 2 years’ experience in luxury retail, tailoring, or premium service environments, • Strong interest in tailoring, garment construction, and styling, • Excellent communication and relationship-building skills, • Strong attention to detail and organisational skills, • Confident using POS and CRM systems, • Professional, polished presentation aligned with luxury standards 📩 If you are passionate about luxury craftsmanship, tailoring, and building lasting client relationships, we would love to hear from you.

A&D Sales Manager – Luxury Interiors London | £45,000 – £65,000 basic + commission | Guaranteed commission Year 1 We’re recruiting an A&D Sales Manager to develop and grow relationships with architects, interior designers and design studios across London for a globally recognised luxury KBB brand. This is a brand-new role focused on building specification within the luxury interior design market. If you have experience selling design-led products into A&D practices and enjoy building long-term relationships within the design community, this role offers the opportunity to shape and grow a key sales channel. The Opportunity • First dedicated A&D sales hire for the London market, • Globally recognised KBB manufacturer with 40+ years heritage, • Products specified into luxury residential and high-end interior projects, • Opportunity to build and grow the specification channel, • Guaranteed commission in Year 1 Package • £45,000 – £65,000 basic salary (depending on experience), • Guaranteed commission year one, • Ongoing commission / bonus structure, • Opportunity to build a key market channel The Role As A&D Sales Manager, you will focus on developing relationships within London’s architectural and interior design community. Responsibilities include: • Developing relationships with architects, interior designers and design studios, • Driving product specification into high-end residential and luxury projects, • Delivering product presentations and design consultations, • Working with design practices from concept through to project completion, • Building relationships with developers, contractors and design-led projects, • Growing brand awareness within the A&D and luxury interiors market About You We’re looking for candidates with experience selling design-led products into the architectural and interior design sector. Ideal backgrounds include: Specification sales KBB / bathrooms / surfaces / interior finishes Architectural products Commercial or luxury residential interiors You should have experience: Selling into architects, interior designers or specifiers Winning product specification into projects Building relationships within the design community Working on design-led or luxury projects You do not need an established black book of contacts, but you must be confident developing relationships within the A&D market. Why This Role? This is an opportunity to shape and build the A&D channel in London for a well-established international brand. If you enjoy specification sales, working with designers and influencing projects from concept stage, this role offers genuine autonomy and growth.

Assistant Boutique Manager London £55,000 - 60,000 + great package About the Role: To support the management of our luxury boutique. The ideal candidate will have a strong understanding of luxury retail operations, exceptional client service skills, and a passion for menswear tailoring and ready-to-wear. This is an excellent opportunity to progress your career in a high-end retail environment. Key Responsibilities: • Assist the Boutique Manager in all aspects of daily boutique operations., • Lead, motivate, and develop a team to achieve sales targets and deliver exceptional customer experiences., • Maintain high standards of visual merchandising, store presentation, and inventory management., • Build and nurture strong relationships with clients, ensuring a personalised and memorable service., • Support stock management, including ordering, replenishment, and stocktakes., • Assist in recruitment, training, and performance management of boutique staff., • Ensure adherence to company policies, procedures, and brand standards., • Contribute to achieving sales goals through effective team management and active selling. Key Requirements: • Proven experience in luxury retail, preferably in menswear tailoring and ready-to-wear., • Previous experience in a assistant management role is highly desirable., • Strong understanding of clienteling and building lasting relationships with high-net-worth clients., • Excellent communication, leadership, and organisational skills., • Commercially driven with a results-oriented approach., • Flexible and adaptable to the demands of a luxury boutique environment., • Proficient in retail systems, MS Office, and stock management tools. Benefits: • Competitive salary and performance-based incentives., • Opportunity for career progression within a prestigious luxury retail environment., • Staff discounts and access to luxury products.

FRATO, an international luxury interiors and furniture brand born in Porto, Portugal, is seeking an exceptional Showroom Manager to lead our showroom at Harrods, London. This is a key role for someone who thrives in a luxury retail environment and understands how to deliver an elevated, highly personalised client experience within one of the world’s most prestigious department stores. The Role: As Showroom Manager, you will be the brand ambassador for FRATO at Harrods, leading all showroom operations, managing the team, driving sales and ensuring an exceptional customer journey. Key Responsibilities: • Lead all day-to-day showroom operations, ensuring flawless presentation aligned with FRATO’s luxury positioning;, • Oversee stock control and ordering processes;, • Recruit, develop and inspire a high-performing team focused on excellence and collaboration;, • Analyse sales data and market trends to inform strategic decisions;, • Ensure perfect product presentation and compliance with brand visual standards;, • Ensure compliance with all administrative, financial, and operational procedures, working closely with FRATO headquarters;, • Foster strong, long-term relationships with top clients, VIPs, and high-net-worth individuals, ensuring a personalized luxury experience;, • Deliver an exceptional, personalised client journey at every touchpoint;, • Coordinate showroom updates and annual display renovations in line with product launches;, • Arrange and host client meetings in-house or at client premises;, • The role may occasionally require undertaking additional reasonable duties as assigned by the Line Manager. Flexibility and a team-oriented approach are essential, particularly in supporting colleagues during peak periods, staff absences or unforeseen circumstances. Ideal Candidate Profile: • Minimum 10 years’ experience in luxury retail management (ideally interiors, furniture or design-led brands);, • Previous experience within a leading department store (Harrods experience highly desirable);, • Strong leadership capability with the confidence to manage autonomously;, • Polished presentation and exceptional interpersonal skills;, • Commercially driven, with a strong sense of style and attention to detail;, • Experience working with UHNW clients;, • Possess exceptional multitasking abilities and the confidence to navigate challenges independently;, • Fluent in English required; additional languages advantageous;, • Availability to work on weekends and in shifts. What We Offer: • Competitive salary starting from £50,000 per annum, negotiable depending on experience;, • A central role in a growing international luxury brand;, • Exposure to a global clientele in one of the most prestigious retail locations in the world;, • A refined and professional work environment;, • An attractive performance-based bonus structure;, • Opportunities for progression within FRATO’s international network. Apply Now: Please send your CV and a brief cover letter to: Subject line: Application – Showroom Manager Harrods

The Design Showroom Ltd are seeking a polished and experienced to lead our showroom with confidence, creativity, and refined sales leadership. This role is ideal for a professional who understands the art of luxury service, values design excellence, and thrives in a high-touch, relationship-driven environment. The Opportunity As The Design Showroom Sales Manager, you will be the steward of our showroom experience. You will guide a talented sales team, cultivate meaningful relationships with interior designers, architects, and discerning clients, and ensure every interaction reflects our commitment to craftsmanship, quality, and elevated design. You will balance strategic sales leadership with hands-on client engagement, overseeing bespoke and high-value projects from initial consultation through final delivery. Key Responsibilities • Lead, mentor, and inspire a design-focused showroom sales team, • Social media marketing and SEO experience a must, • Curate an exceptional, personalized client experience aligned with luxury retail standards, • Drive revenue growth through consultative, relationship-based selling, • Build and nurture long-term partnerships with interior designers, architects, and trade professionals, • Oversee custom, made-to-order, and specification-driven sales with precision and care, • Manage showroom operations, scheduling, and performance metrics, • Partner with marketing on exclusive events, designer outreach, and visual storytelling, • Maintain impeccable showroom presentation and visual merchandising standards, • Resolve client concerns with discretion, professionalism, and thoughtful solutions Qualifications • 3+ years of sales leadership experience in luxury retail, interior design showrooms, or high-end home products, • Proven success selling premium or custom products, • Strong design sensibility and understanding of materials, finishes, and aesthetics, • Exceptional communication, leadership, and relationship-building skills, • Experience working with designers, trade partners, or luxury clientele, • Proficiency with CRM systems, POS platforms, and sales analytics Preferred Background • Interior design, architecture, or related education or experience, • Experience in furniture, kitchen & bath, lighting, tile, or luxury home furnishings, • Visual merchandising or showroom curation expertise Why Join Us • Competitive compensation with performance incentives, • A refined, design-forward showroom environment, • Opportunity to work with premium products and discerning clientele, • A collaborative culture that values creativity, craftsmanship, and excellence Apply If you are a sales leader with an eye for design and a passion for delivering exceptional experiences, we invite you to apply. Keywords: Design Showroom Sales Manager, Luxury Retail Manager, Interior Design Sales, Boutique Showroom Manager, High-End Retail Jobs, Luxury Home Products Sales, Interior Design Leadership, Trade Sales Manager

We are searching for a Sales Consultant – Luxury Fragrance (Harrods) Full-time | 37.5 hours/week | Competitive base salary + high commission potential Join a cutting-edge luxury fragrance brand located in the heart of Harrods, one of the world’s most iconic department stores. We are looking for a sales-driven, energetic, and ambitious professional who thrives in a high-performance environment and has a true passion for fragrance and luxury. 🔸 About the Role As a Sales Consultant, you will play a key role in driving performance, delivering a world-class luxury experience, and exceeding sales targets. You’ll represent the brand with excellence, passion, and deep product knowledge, becoming an ambassador for Edeniste on the Harrods floor. 🔸 What We’re Looking For • Experience in luxury retail, preferably fragrance or beauty, • Strong fragrance knowledge and an understanding of olfactive storytelling, • Commercially driven and target-focused, • Energetic, confident, and results-oriented, • Comfortable with high-value sales and clienteling, • Motivated by commission and personal achievement, • Excellent communication and interpersonal skills, • Professional, reliable, and team-spirited 🔸 Your Mission • Maximise individual and counter sales performance, • Meet and exceed KPIs and revenue goals, • Build meaningful relationships with clients to drive loyalty and repeat business, • Provide an outstanding and personalised luxury service, • Embody the brand values and represent Edeniste with confidence and elegance, • Collaborate with the team to contribute to overall store success 🔸 Why Join Us • Be part of a prestigious, innovative fine fragrance brand, • Work in the most iconic retail location in the world — Harrods, • Uncapped earning potential through a generous commission structure, • A culture of performance where excellence is recognised and rewarded, • An exciting opportunity for someone who wants to grow within the luxury sector, • If you are passionate about fragrance, love sales, motivated and are ready to shine in a luxury environment, we would love to hear from you.

About Matiere Premiere The creations of Matiere Premiere celebrate the raw beauty of natural ingredients at their highest concentration. Founded by perfumer Aurélien Guichard, the Maison stands for authenticity, refinement, and excellence, offering sensorial fragrances that blend modernity with emotion. As the brand continues its international expansion, we are looking for an Assistant Manager to support the development and performance of our counter at Selfridges. Your Mission As Assistant Manager, you support the Business Manager in driving the success of the counter. You play a key role in team leadership, sales performance, and delivering an exceptional luxury client experience. Team Leadership & Coaching • Support the Business Manager in leading, motivating, and developing the team of Fragrance Advisors., • Ensure the consistent application of Retail Excellence standards and client service rituals., • Contribute to the onboarding and coaching of new team members., • Actively contribute to achieving sales targets and KPIs., • Deliver personalised fragrance consultations and create memorable client experiences., • Identify opportunities to drive sales and strengthen client loyalty., • Assist in overseeing daily counter operations, including stock management and merchandising., • Ensure the counter maintains exceptional visual standards aligned with the brand image., • Represent the Maison with passion, expertise, and elegance at all times. Profile • 2–3 years of experience in luxury retail or high-end beauty, ideally in fragrance., • Previous experience in team coordination or supervisory responsibilities is a plus., • Strong leadership, communication, and interpersonal skills., • Client-focused mindset with a true passion for perfumery., • Fluent in English; additional languages are an advantage.

STORE DIRECTOR - LONDON LUXURY FINE WATCHES & JEWELLERY £75K-£80K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are seeking a confident brand ambassador with gravitas, presence and polish, who is commercial, a natural networker, client-centric luxury leader who thrives on the sales floor. Inspires, develops and leads dynamic service driven teams, whilst builds long-term B2B & B2C HNW relationships. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as luxury Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

“Perfume is a living experience.” —Thibaud Crivelli, Founder. Maison Crivelli is a French luxury fragrance Maison created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. With a constant spirit of adventure, the Maison partners with the best perfumers to propose disruptive fragrances which surprise and invite to lose one’s bearings. Present in 50 countries and over 600 points of sale, the Maison is one of the fastest growing in the category. The UK subsidiary is two years old, and this is the perfect time to join fast paced, hyper growth and truly entrepreneurial adventure. Scope Reporting into the Commercial Manager, this position is a hands-on day to day cross functional support role. Main Accountabilities Wholesale Management Wholesale Order coordination • Collect, enter and validate customer POs on the system, • Check pricing accuracy, quantities, and stock availability, • Coordinate order preparation with the warehouse and confirmations with customers, • Monitor wholesale order shipments from preparation to delivery, • Handle disputes and service issues (delays, discrepancies, non conformity), • Review invoices vs. orders prior to finance validation Wholesale chargeback coordination • Review and validate internally all wholesale chargebacks, • Investigate all chargebacks with finance and 3PL partner, ensuring dispute submission and resolution tracking, • Track chargebacks and support corrective actions to improve processes moving forward, • Coordinate and receipt merchandising team to ensure orders are placed within timings and reflective of launch plans and stock cover KPIs New launch and Discontinuation management • Responsible for the creation and submission of new line forms for all new launches, • Manage any SKU switches with the retailer merchandising team, • Be responsible for the end-to-end process of any retailer stock returns (for damaged items, customer returns, aged stock…) ensuring all communication between retailer, Maison Crivelli retail teams, 3PL and finance teams is completed, • Coordinate with the retail and marketing team all new launch and promotional activity NSV orders, • Organize all training gifts and incentive sourcing in line with the agreed plans Commercial operations coordination • Monthly stock replenishment, • Reviews & Submit monthly purchase orders to HQ based on demand/sales forecast, • Track order confirmations and lead times-, • Maintain accurate order logs and documentation, • Creates inbound PO on WMS, • Liaise with freight forwarders to arrange international and domestic shipments, • Monitor shipping timelines and ensure customs clearance, • Communicate shipment status to internal stakeholders, • Operational system maintenance, • Maintains master data on WMS and Financial platforms, • Creates all new SKU on WMS and Financial platform, • Warehouse Ad-hoc requests, • Coordinate with warehouse on stock transfers, special packing, or urgent dispatches- Resolve inventory discrepancies, • Support cycle counts or stocktakes with admin documentation Reporting • Weekly sell out reporting coordination, ensuring all information received by the retailer and inputted to main internal database., • Weekly sell in reporting, • Support with stock cover in trade analysis, • Maintain UK master data with all retailer SKU codes and corresponding internal codes Skills & Experiences • 1 to 2 years experience in a wholesale business, • Experience in a commercial / sales function with multiple B2B clients and with handling end to end wholesale orders cycles, • Understanding of UK beauty retailers and department stores, • Computer literate and proficiency with MC applications PPT, Excel, Word and Outlook, • Intermittent excel skills (formulas, VLOOKUPs, pivot tables, basic data analysis), • Excellent time management skills with ability to prioritise workload, • Excellent planning and organisational skills, • A proactive approach and the ability to build strong internal and external relationships, • Commercially aware with the ability to analyse information and offer recommendations, • Self-motivate, passionate individual with can do attitude and entrepreneurial growth mindset, • Excellent written and verbal communication skills, • Curious and team player attitude

Senior Client Advisor – Luxury Watches (Harrods) We are seeking an experienced Senior Client Advisor to drive sales performance and develop a loyal client base within a luxury boutique environment at Harrods. This role focuses on exceptional clienteling, relationship building, and identifying new business opportunities within the Harrods ecosystem. You will play a key role in delivering a premium client experience while contributing to boutique operations, sales targets, and after-sales service. Key Responsibilities • Achieve and exceed individual sales targets, • Build and develop long-term client relationships through strong clienteling, • Proactively recruit new clients and generate sales opportunities, • Deliver exceptional in-boutique and after-sales service, • Support boutique operations including merchandising, stock management, and reporting, • Participate in client events and networking initiatives Profile • 7+ years’ experience in luxury retail or high-end client service, • Mandatory prior experience within Harrods and strong understanding of its client base, • Proven clienteling and networking skills, • Watchmaking knowledge is a plus, • Proactive, detail-oriented, and commercially driven If you are passionate about luxury client experience and relationship-driven sales, we would love to hear from you.

Company Description Per Capelli Ltd is the exclusive UK distributor of Nashi Argan, a luxurious Italian haircare brand established in 2010 by Landoll Milano, a leader in professional hair care since 1966. Offering salon-quality products, Nashi Argan combines tradition with innovation to deliver premium beauty experiences. The brand is known for its iconic Nashi Argan fragrance and its exclusive availability through professional salons. Per Capelli Ltd has a growing network of over 350 partner salons across the UK, dedicated to bringing bespoke, high-quality solutions to clients while upholding the integrity and luxury of the brand. The company is committed to fostering strong partnerships with salons and expanding Nashi Argan's presence while aligning with the brand’s selective distribution policy. Role Description This is a full-time, field Sales Consultant role located in London. The Sales Consultant will be responsible for building and maintaining relationships with professional salon clients, promoting Nashi Argan products, and achieving sales targets. Daily tasks include identifying potential business opportunities, consulting with salon owners to address their needs, providing exceptional customer service, and educating clients on product features and benefits. The individual will work closely with the sales team to develop strategies for market growth and deliver outstanding customer satisfaction. Qualifications • Proven expertise in Sales Consulting and Consulting to identify client needs and create tailored solutions, • Strong Customer Satisfaction and Customer Service skills to deliver an exceptional client experience, • Excellent Communication skills to build relationships and effectively convey product knowledge, • Experience in the haircare or beauty industry is a plus, • Ability to work independently, • Results-driven mindset with the ability to meet and exceed sales targets, • Proficiency in using computer software like Excel and have the ability to use various applications effectively., • Be organized and manage time effectively.

Director of Sales & Marketing – Trendy Luxury 4* Hotel, London Location: London Salary: Competitive An exceptional opportunity has arisen for a dynamic and highly proactive Director of Sales & Marketing to join a stylish, luxury 4-star hotel in London. Following significant investment and a major refurbishment, the hotel is entering an exciting new chapter and is seeking a commercially driven leader to reposition, grow market share, and elevate its corporate presence. With a strong focus on Meetings & Events, the property offers impressive event spaces and is well positioned to drive both corporate and social business. Currently trading predominantly leisure, the hotel is looking for someone who can strategically rebalance the segment mix by proactively developing corporate accounts and strengthening weekday performance. This is a rare chance to join a beautifully refurbished, design-led hotel with strong investment backing and real ambition. The right candidate will play a pivotal role in driving the hotel’s next phase of commercial growth. Responsibilities: • Lead and execute the full sales and marketing strategy across corporate, MICE, leisure, and group segments., • Drive proactive corporate account acquisition, building a strong local and national account base., • Maximise M&E revenue through strategic targeting, partnerships, and conversion performance., • Work closely with the GM and Revenue function to optimise pricing, positioning, and commercial performance., • Enhance brand visibility following refurbishment, ensuring strong market re-entry and competitive positioning., • Lead, inspire, and develop the sales team with clear KPIs and revenue accountability. Requirements: • Proven experience as a Director of Sales & Marketing (or senior Sales leader ready to step up) within a luxury or upscale branded hotel., • Strong background in corporate and MICE sales, with a proactive, hunter-style approach., • Commercially astute, data-driven, and confident managing budgets and forecasts., • Well-connected within the London corporate and events market., • Energetic, hands-on, and excited by the opportunity to grow and reshape a business post-refurbishment.

SENIOR SALES CONSULTANT / STYLIST LUXURY LADIES & MENSWEAR – MAYFAIR FLAGSHIP £37K–£42K + UNCAPPED COMMISSION + MONTHLY BONUS Are you a sales-driven, fashion stylist with a luxury client book ready to smash targets and build serious earning potential? This Mayfair flagship boutique role puts you at the centre of high fashion and high rewards. Outside The Box recruitment is recruiting on behalf of a world-renowned brand celebrated for its sustainable luxury fashion worn by celebrities and featured in leading fashion editorials. This is your chance to join their Mayfair flagship boutique and take your career – and earnings – to the next level. The Role: • Reporting to the Boutique Manager and part of a team of 7, • Be the driving force behind boutique sales, delivering a five-star styling experience to HNW & UHNW clients., • Grow your client book through networking, events, and exceptional clientelling., • Close sales confidently and exceed targets with a proactive, entrepreneurial approach., • Bring the brand to life through stunning visual merchandising and in-store presentation., • Maintain accurate client records and follow-ups via the CRM system to build lasting relationships., • Collaborate with your boutique team to create a seamless, luxury experience every time. Ideal Candidate: • 5+ years in luxury fashion as a Senior Boutique Stylist or Senior Sales Consultant., • Essential your sales & styling experience must come from a luxury fashion boutique, • A proven track record of hitting and exceeding sales targets., • Your own HNW client book and the drive to keep growing it., • A passion for fashion, with your finger on the pulse of trends and editorials., • A confident, articulate communicator who thrives in a fast-paced, target-focused environment., • Flexible, approachable, and a natural team player., • Initiative to think outside the box to create opportunities to network and add value to achieving the boutique's targets. Additional to the basic salary: £35K–£42K • 2–3% commission on sales + monthly performance bonus, • Generous clothing allowance + 50–75% staff discount, • Contributory pension & additional benefits If you’re hungry for sales success, passionate about luxury fashion, and ready to work with some of the most discerning clients, we want to hear from you!

ABOUT THE CLIENT A world-leading enterprise in the field of intelligent intercom and smart home. It provides full-scenario solutions for residential, commercial office, elderly care, medical care and other scenarios, with its products and services covering more than 130 countries and ranking first in market share in some regional markets. ABOUT THE ROLE As Senior Pre-sales Engineer for the UK market, you will independently lead the full pre-sales technical support process for smart intercom and smart home projects, including needs analysis, solution planning, customised solution writing, and English-language product demonstrations and presentations. You will support the sales team in driving technical marketing activities such as online seminars and exhibitions, developing demo solutions and competitive analysis reports, and contributing to new market development, customer acquisition, co-operation negotiations, agreement signing, and order conversion to support regional sales targets. You will also take ownership of full-cycle technical support for major projects and key customers across the in-sales and after-sales stages, ensuring smooth delivery and effective issue resolution. Acting as the frontline technical expert, you will co-ordinate cross-functional resources to resolve technical issues and complaints, enhance customer satisfaction, and gather customer feedback and market intelligence to support continuous product and service improvement. Key Responsibilities Pre-sales Technical Support • Plan and execute technical marketing activities such as online seminars and exhibitions., • Develop demonstration solutions, customised solutions, and competitive analysis reports., • Support the sales team in exploring new markets and acquiring new customers., • Participate in co-operation negotiations, agreement signing, and order acquisition to support the achievement of regional sales targets., • Independently manage full-cycle technical support for major projects and key customers to ensure successful delivery., • Resolve frontline technical issues and customer complaints, coordinating internal resources to deliver effective solutions., • Continuously improve customer satisfaction through responsive and high-quality technical support., • Collect customer feedback and competitive insights to drive ongoing product and service improvement. Skills, Knowledge & Expertise • Bachelor’s degree or above in Communication Engineering, Electronics, Computer Science, or a related field., • Experience in the smart intercom, smart home, access control, security, or related industries. Exposure to adjacent sectors such as building materials, HVAC, elevators, high-end flooring, luxury furniture, lighting solutions, security cameras, fire safety systems, or other ELV-related products is an advantage., • More than 3 years of pre-sales technical support experience; exposure to overseas markets or independent project delivery is preferred., • Strong solution-writing and presentation skills, with familiarity in competitive analysis methods., • Good project management awareness and a strong customer service mindset., • Fluency in both Mandarin and English for business communication., • Willingness to travel for business as required., • Clear logical thinking, a results-oriented mindset, and excellent communication and co-ordination skills.

Mode Search is proud to partner with an internationally renowned luxury fashion house in the search for a Deputy Store Director for one of its most iconic London flagship boutiques. Celebrated for its visionary design, exceptional craftsmanship and uncompromising attention to detail, this Maison continues to set the benchmark across men’s and women’s ready-to-wear, accessories and refined leather goods. With sustained global growth and strong brand momentum, this is a rare opportunity to join a high-performing leadership team within a prestigious flagship environment. Reporting directly to the Store Director, the Deputy Store Director will play a pivotal role in driving commercial performance, elevating client experience and leading a dynamic team within a fast-paced luxury setting. This position is ideal for an accomplished luxury retail leader seeking a significant next step within a globally recognised flagship. The Role • Support the Store Director in leading, inspiring and developing the sales and management teams, • Drive sales performance, ensuring the achievement of turnover targets, KPIs and payroll budgets, • Champion a strong clientelling culture, ensuring the highest level of personalised service and long-term client retention, • Identify and nurture future talent, implementing structured development and succession plans, • Partner with HR and senior retail leadership on recruitment and team planning, • Lead by example on the shop floor, maintaining strong visibility with both clients and teams, • Support the execution of in-store activations, events and brand initiatives, • Monitor commercial performance, analysing buying trends, client behaviour and profit margins, presenting insights to senior leadership, • Conduct annual performance reviews, providing clear, constructive feedback and development pathways, • Oversee stock management, inventory control and operational excellence, • Ensure seamless onboarding, training and continuous development of new hires Requirements • Minimum 5+ years’ experience in luxury retail management, ideally within a flagship boutique environment, • Proven track record of leading teams and driving strong commercial results, • Extensive luxury clientelling experience with the ability to build and retain high-value client relationships, • Strong analytical and commercial acumen, with the ability to interpret data and translate insights into action, • Inspirational leadership style with a collaborative and inclusive approach, • Excellent organisational and operational management skills, • Fluent English required; additional languages advantageous, • Highly presentable, brand-focused and confident representing a prestigious luxury house Please note: due to the high volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please send your CV to

eCommerce Manager – Jewellery Business - £40-55k – On Site (5 days, Farringdon) About the Company We’re looking for an eCommerce Manager (b2c) to join a well-established B2B wholesale jewellery business with over 30 years of experience supplying high-quality diamonds, gold, silver, and gemstones to the trade. Renowned for exceptional service, extensive stock, and next-day delivery, the company is now expanding its digital presence and has launched a bespoke eCommerce website late last year. The Role We are seeking an Ecommerce Manager to help grow and manage the new online store while supporting the broader digital strategy. This is a hands-on opportunity to lead online marketing, optimise the customer experience, and drive sales in a business traditionally focused on wholesale. Key Responsibilities • Manage and optimise the ecommerce website, ensuring smooth functionality and a compelling customer journey, • Lead digital marketing initiatives including SEO, paid campaigns, and email marketing in collaboration with external agencies, • Track and report on website performance, conversion rates, and ROI, • Coordinate with operations to ensure efficient order fulfilment and inventory management, • Identify opportunities to grow online revenue while maintaining cost efficiency Key Experience • 2+ years in ecommerce, digital marketing, or online sales, within B2C. Luxury retail is a plus, but not essential., • Hands-on experience with website management and marketing platforms, • Knowledge of SEO, paid advertising, and analytics tools, • Strong understanding of customer experience, conversion optimisation, and online merchandising, • Ability to work independently and collaborate with external agencies

Are you passionate about retail and are driven by the world of luxury skincare and prestige cosmetics? As a South Area Manager, for La Prairie and Chantecaille, you will have the opportunity to lead and grow two of our beautiful brands across the South of the United Kingdom. Overseeing a team of approximately 42 team members you will be the main point of contact for you’re the Business Managers and Account Managers as well as supporting with recruitment, coaching, development reporting etc. Through strategic leadership, you will deliver the annual sales targets through an effective business strategy and planning as well as develop the company strategy on all counters and nurture store relationships. Main Accountabilities: Business Planning • Contribute to define the sales Targets (market and by store level) as well as LE updates with rationale behind the proposal, • Drive retail growth on all counters by developing or reviewing business plans and event activities, share twice a year every 6 months a detailed view on the plans and share in beginning of the calendar year a FY view on the year to come, focus is B&M but must consider the omnichannel path in the business recommendation as client experience is cross-channels, • To identify new opportunities and ideas to drive sales within brand parameters and tools and evaluate effectiveness, • Be the leader and owner of the performance in respective area, feed management with regular and valuable insights on the performance and corrective actions, be responsible of the quality of the weekly performance sharing by door to ensure insights and impactful corrective actions, • Be fully at ease with all the systems to complete the role: retail dashboards, QlikView, Syreta, HR Essentials, etc and leverage those tools to track and improve performance by sharing insights with management and challenging pro-actively the field team, • Communicate opportunities and risks to HO teams regularly and as soon as identified, • Complete all administrative tasks as requested by HO by agreed deadlines including quarterly target reviews and plans, including absence update on an everyday basis in systems (HRE), always-on opening hours updates (Syreta), etc, • Optimize absence management (incl. leaves and sickness), get the alert min. 1 week in advance if annual leave taken to enable agency replacement and always ensure min. 1 FTE when POS have min. 2 FTE, • Ensure 100% compliance and accuracy of all sales reporting data including IPPOS and clientelling, • Following store visit, fill-in the reporting form and share a monthly view for the respective top 8 doors min. with top management Developing, motivating performance of in store teams • Define the optimum field needs and structure for the field: once a year complete review of the needs and make a recommendation based on updated sales target and profitability per door, as well as regular updates when necessary based on context evolution ; if responsibilities within a team has to be redefine, this will be RSM responsibility to highlight and recommend a new structure to the management, • To effectively manage our BA’s to ensure collaboration and field work as per guidelines and brand needs (practice, behavior with colleagues and clients, respect of grooming guidelines, etc) and when necessary working in partnership with HR function, • Create and motivate strong in store teams that work together to at least meet -ideally exceed KPIs targets-, • Through regular assessment of KPI’s in partnership with the Retail coach identify ongoing needs and develop our sell out service, and improve performance, • Implementation of Company marketing and merchandising program, • Ensuring that the merchandising guidelines are adhered to and that collateral, samples and other support is used to maximize retail effectiveness as well as enforcing high standards of counter visual merchandising and consultant grooming., • Undertake and record regular business meetings with retailer department/store managers, present business strategy updates including promotional programs and review consultant performance, • To negotiate appropriate local opportunities for Events, additional sites, windows & Beauty Rooms as directed by HO Additional Information: Reporting to: General Manager Direct Reports and Staff: All La Prairie & Chantecaille Business Managers, Account Managers, Beauty Consultants within designated doors Travel Ratio: 4 Days per week, 1 Day office/home Previous experience as an Area Sales Manager in Beauty Brand is essential In return, La Prairie/ Chantecaille offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction

Sales Advisor – Luxury Haute Couture House Luxury Department Store in Knightsbridge. Salary: up to £38,000 Depending on experience + Very strong commission. About: We are seeking a talented and passionate Sales Advisor to join an iconic luxury fashion house within Harrods. Renowned for its bold creativity, exceptional craftsmanship, and strong artistic identity, the brand sits at the intersection of fashion, couture, and art. Its collections celebrate surrealism, sculptural silhouettes, and exquisite handwork, attracting a global clientele who appreciate fashion as a form of artistic expression. This role is ideal for a client-focused professional with a strong appreciation for couture craftsmanship, artistry, and storytelling. The successful candidate will bring a refined understanding of luxury client service, a strong personal client book, and the ability to build meaningful relationships with an international clientele. Key Responsibilities: • Deliver an exceptional and highly personalised client experience to a discerning international clientele., • Build and nurture long-term client relationships through strong clienteling and the development of a loyal client book., • Present and style collections with confidence, communicating the craftsmanship, creativity, and artistic inspiration behind each piece., • Proactively drive sales performance while maintaining the highest standards of luxury service., • Maintain detailed knowledge of couture techniques, silhouettes, fabrics, and the creative vision behind the collections., • Collaborate with the wider boutique team to ensure a seamless and elevated in-store experience., • Support private appointments, VIP clients, and bespoke requests with professionalism and discretion. Profile: • Previous experience within luxury fashion or couture environments, ideally with exposure to made-to-measure or couture collections., • A strong existing client book and proven ability to build long-term client relationships., • A genuine interest in art, design, and fashion as a form of artistic expression., • Confident styling ability with a refined understanding of luxury clientele expectations., • Excellent communication skills and the ability to engage with an international clientele., • Highly polished presentation with strong attention to detail., • Commercially driven while maintaining an authentic passion for luxury fashion. Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Head of Data, AI and CRM - £120-150k London (Hybrid) 2-3 days onsite | Permanent | Senior Leadership Role A luxury retail brand are investing heavily in Data, CRM and emerging AI capability to support international growth, deepen customer relationships, and strengthen commercial and operational decision-making. This is a senior delivery leadership role, sitting at the heart of Customer Growth & Engagement, Digital Commerce and Auctions, and Logistics. The focus is practical and outcome-led: taking strong foundations and turning them into trusted, embedded capability used day-to-day across the business. The Opportunity You will own the delivery and adoption of enterprise data, CRM and AI initiatives across customer, product, trading, logistics and finance. This is not a research role and not a pure strategy role. It is a hands-on senior leadership position where success is measured by adoption, quality, predictability of delivery, and measurable commercial outcomes. What You Will Be Responsible For • Leading delivery of enterprise data capability across the organisation, • Ensuring data is governed, consistent, accessible and trusted, • Building analytics and reporting aligned to business priorities, used routinely by leadership teams, • Owning the evolution of CRM to support marketing, account management and customer service, • Ensuring CRM reflects real customer journeys and commercial processes, • Enabling more tailored engagement across different customer segments, • Introducing AI and automation where it improves forecasting, productivity, insight or customer experience, • Ensuring AI is proportionate, governed and aligned to brand and regulatory context, • Driving adoption by embedding capability into everyday workflows, • Owning programme governance across the delivery portfolio, • Managing third-party delivery partners with clear expectations on pace, quality and outcomes What We Are Looking For • Senior experience delivering data, analytics and/or CRM capability in a customer-centric organisation, • Strong commercial judgement, with the ability to link insight to outcomes, • Comfortable operating across marketing, sales, operations and senior leadership, • Calm, structured delivery leader with sound judgement and high accountability, • Strong stakeholder management, governance and benefit realisation discipline What Success Looks Like • Insight is trusted and routinely used, • CRM is embedded in everyday customer activity, • AI capability is practical, proportionate and effective, • Delivery is predictable and well controlled Why This Role This is a rare chance to lead delivery of data, CRM and AI in a business where customer relationships are central, and where the organisation is committed to making these capabilities genuinely usable, not theoretical.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Sales Manager, Kid's Footwear, Harrods Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained. • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they are able to perform to their best ability. • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Gorgeous shoes each season The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Assistant Store Manager – Luxury Children's wear (6 Month FTC) Luxury Department Store Salary £34,000 + commission & bonus Role: Our client is seeking an experienced Assistant Store Manager to support the Store Manager in leading daily operations, driving sales performance, and inspiring a team within a luxury retail environment. This is a 6-month fixed-term contract (with potential to become permanent), ideal for a dynamic leader with a passion for client experience and team development. Key Responsibilities: • Support the Store Manager in achieving sales targets and KPIs., • Lead, motivate, and develop the team to deliver exceptional customer service., • Oversee daily operations, including stock control, VM standards, and compliance., • Assist with staff scheduling, onboarding, training, and performance management., • Ensure brand standards are consistently maintained across all touchpoints., • Act as a key holder and take responsibility for the store in the Manager’s absence. Requirements: • Previous experience as an Assistant Manager or Senior Supervisor in luxury or premium retail., • Strong leadership and team management skills., • Commercially driven with a proven sales track record., • Excellent communication and organisational abilities., • Flexible availability, including weekends. Benefits: • Opportunity to gain experience within a prestigious luxury environment., • Staff discounts and company benefits., • Supportive and collaborative team culture. 360 Talent specialises in high-end retail recruitment, connecting top-tier professionals with prestigious Fashion, Beauty, and Lifestyle brands worldwide. For the latest opportunities and industry updates, visit our website or follow us on LinkedIn, Facebook, Instagram & TikTok!

Sales Executive – Premium Event Hire (London) Ready to elevate your earning potential in the world of luxury events? If you live and breathe catering, event hire, or premium hospitality sales — this is your opportunity to shine. Well Dressed Tables, part of Arena Event Services Group, is one of London’s leading suppliers of luxury catering equipment, designer tableware and premium furniture to high‑end private events, weddings and corporate hospitality. Think: iconic venues, award-winning planners and unforgettable events. And now, we’re growing our commercial team. We are seeking a commercially driven Sales Executive who: • Has experience in catering, event hire or premium hospitality, • Understands the pace, polish and precision of high-end private events, • Enjoys picking up the phone, building relationships and winning business, • Thrives in a target-driven, performance-led environment, • Is motivated by uncapped commission and big earning potential, • Knows the London events landscape — and ideally has a network already This is a high-impact, revenue-driving role working with and targeting top event caterers, luxury planners and leading venues across London. What we offer? • Competitive base salary, • Uncapped commission (gross profit linked), • Enhanced Annual Leave, • Company Sick Pay, • Company Pension Scheme, • Enhanced Parental Leave Policies, • Cycle to Work Scheme, • Employee Discount hub, • Health Care Cash Plan, • Wellbeing Resources, • Free On-Site Parking, • Employee Referral Programme We give you the tools, the brand reputation and the operational support - you bring the commercial drive. If you know the market, have the relationships and want to be financially rewarded for success — we want to hear from you. 📩 Apply now and take the next step in your events career.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. We are looking for a Full-Time Sales Associates with luxury retail experience to join our fabulous Womenswear department. We have a unique mix of both UK home grown designers and everyone’s favourite designer classics. Candidates will be expected to demonstrate excellent product knowledge. You will deliver the most exceptional customer service and maximise sales at every opportunity. The ideal candidate will have a proven track record in achieving sales results and a background in luxury retail. What we would love to see from you: • Strong communication skills., • The ability to prioritise while handling multiple tasks., • A high level of customer service., • The ability to work with a diverse client base in a fast paced changing environment, • An ability to sell and reach sales targets., • Exceptional knowledge of niche and established Womenswear brands., • Relevant experience in department specific sales role. Please note this is a full-time role.

Taj Jewels is a high-end luxury brand which specialises in bespoke engagement rings, wedding bands and fine jewellery. A family run business of four generations, we have earned a highly regarded reputation with a loyal base of prestigious clients across the country. If you are an ambitious individual with Sales experience within a premium or luxury environment and are seeking an opportunity to develop yourself and your product knowledge, then this is the perfect role for you. We are on the search for a Luxury Sales Associate to join our fast-growing brand who is passionate about welcoming clients to be involved in their jewellery creation process. As a Luxury Sales Associate for Diamonds and fine jewellery, you will be required to maintain exceptional standards of brilliance in delivering a customer service experience which meets our brand focus. What the role requires: · Meeting customers for face-to-face consultations · Assisting customers through our bespoke design service · Developing an in-depth knowledge of the products, the bespoke process, our brand and convey this with enthusiasm to customers. · Maintaining excellent presentation of the jewellery and showroom · Excellent communication Skills The Successful candidate will be: · Passionate about driving a culture of exemplary customer service · Confident in building strong customer relationships · Experienced in operating sales and profitability · Focused on achieving and exceeding individual and store sales targets by using effective selling skills · Determined to maintain a continuously evolving in-depth understanding of our products to advise and make suitable recommendations to clients · A dedicated team player, with a willingness to collaborate and contribute to the wider team · Positive, with a problem-solving attitude · Eager to learn and develop yourself · A multi-tasker, able to adapt and exercise flexibility to changing business needs · Computer literate and competent in using Apple Macs, able to adapt to new tech · Experienced in luxury retail sales (doesn't have to be jewellery specific) · Motivated to reach and exceed personal and team targets · Passionate about jewellery and luxury products · Well-presented appearance with a taste for luxury What you can expect from us: · Competitive salary · Commission based bonus · Dedicated internal training programme to guide you through your career and make the most of your talent · Bike to work scheme · Company pension · Your Birthday off If you are looking for a new challenge and feel you have the relevant skills, then don’t miss out! Please send your CV along with a cover letter outlining why you would be a good fit for us.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We are looking for a Senior Sales Executive to join our team. This position is responsible for overseeing both new and existing wholesale accounts across the Americas, Europe (specific countries) and the Middle East. It involves maximising sales opportunities of all categories and customer service initiatives that align with and support the growth strategy of the JW Anderson brand in regional markets. Main Responsibilities • Overseeing wholesale accounts to drive revenue growth and exceed sales targets, proactively identifying opportunities to enhance forecasts., • Maximize the full potential of existing accounts and onboarding new high-value wholesale partners that align with the company objectives within the market areas of responsibility., • Collaborate with wholesale team to plan and execute showrooms and tradeshow events, ensuring impactful brand representation., • Contribute to the analysis, processing, and reporting of forward orders, ensuring optimal product assortments that align with commercial objectives., • Cooperate with the rest of the team to conduct in-depth seasonal and ad hoc wholesale analysis, providing valuable insights to inform strategic decision-making., • Work with the merchandising team to provide critical market insights that shape the development of collections and assortment plans, which meet volume, margin, brand strategy and central merchandising requirements., • Drive sell-through performance, overseeing fast replenishment and swap strategies, and ensuring a seamless and efficient approach to client payments and logistics., • Partner with finance team to ensure timely payment receipt and that payments are settled as the stock is ready to be shipped., • Champion an exceptional level of client service, driving sales through strategic initiatives such as staff incentives, in-store events, and brand marketing activations., • Develop and deliver comprehensive seasonal training programs, conducting staff training in stores to ensure exceptional brand representation and knowledge across all key accounts., • Implement an effective wholesale promotional strategy that maintains brand integrity while driving full-price sales performance., • Strengthen relationships with wholesale clients’ retail teams, personal shoppers, and client services to uphold the highest standard of customer service and ensure all bespoke requests are addressed., • Support Head of Wholesale to develop shop in shop & wholesale corner aligned with brand’s commercial objectives and strategy., • Collaborate closely with Marketing, Communications, and Visual Merchandising teams to ensure all wholesale partners’ brand messaging is in consistent with the overall brand outlook and positioning., • Lead seasonal and ad hoc in-store activations with key partners to showcase the brand in prominent windows globally., • Act as a brand ambassador in the in designated markets., • Mentor and guide team members, ensuring learning and development. Skills & Experience Needed • Minimum 3 years' experience in wholesale, preferably luxury, with a focus on the Americas, Middle East and Europe., • Strong understanding of market positioning, brand adjacencies, and industry trends., • Passionate about RTW fashion and accessories, with deep knowledge of wholesale dynamics and retail environments., • Fluent in English, additional languages a plus., • Proficient in Microsoft Office, RLM, Joor, and advanced Excel skills., • Strong deadline management, able to work under pressure., • Skilled in prioritizing, multitasking, and problem-solving., • Self-driven with a sense of ownership and accountability., • Excellent communication and relationship-building skills across all levels., • Strong interpersonal skills, both internally and externally., • Detail-oriented with a proactive approach to issues., • Flexible to travel and work weekends/extra hours during peak periods. Equal Opportunity Statement JW Anderson is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. No agencies please. If you need to contact us about the role, please contact Ryan Tuckwell, Head of HR at .

A highly respected bespoke merchandise business is looking for a Design & Operations executive to join them. Varied role covering Design/Artwork and order handling while coordinating with internal and external teams. Supportive senior team and excellent growth prospects on offer… The Business Operating for over 20 years, this highly respected business designs and produces truly bespoke merchandise solutions for an outstanding client base in the luxury sector. They’ve won multiple awards for their creative and innovate approach to product design and have become one of the leading businesses in their sector. Boasting strong relationships with suppliers, designers and clients across the globe, they offer an international environment in which to work and their small team are a passionate and proactive bunch who benefit from a rewarding environment. The Role This is a vital role for the business that will see the successful candidate tasked with a varied role covering Sales support, operations, logistics, supplier work and more. You’ll work closely with Account and Product Managers as well as clients and it’s an ideal role for any operations professional with some expereince in the promotional merchandise sector. The ideal candidate will: • Have some prior expereince in a support role within Promotional Merchandise (either sales, support, design or procurement, • Be comfortable using Photoshop to create mock products for demonstration to clients, • Be able to demonstrate excellent attention to detail, • Be someone who thrives working collaboratively with multiple people to deliver for clients. The Opportunity This is an ideal role for any professional with some merchandise sector expereince who’s looking for a varied role where they can join a stable and highly respected business. You’ll be joining a creative environment, get to work alongside a passionate and welcoming team and It’s an exciting time to join with other new starters recently settling into the team. The leadership are highly involved and supportive and the role offers Hybrid working.

Mode Search is delighted to partner with a globally renowned luxury jeweller, known for exceptional craftsmanship, heritage, and iconic design. They are seeking an experienced Senior Client Advisor to join a brand-new Milan flagship boutique. This role is about presence, discretion, and creating memorable experiences for high-end clients. It is ideal for someone with luxury jewellery experience, a strong sales culture, and a passion for client service. You will be a true ambassador for the brand, building long-lasting relationships, guiding clients across the collection, and acting as a role model within the team. You will be part of a dynamic two-floor Milan boutique that includes a Café, offering a setting that blends luxury retail with an exceptional client experience. This role requires flexibility, autonomy, and the ability to develop business both inside and outside the boutique. Italian speakers or expats with an established client book are highly encouraged to apply. The Role: • Build and deepen relationships with clients to consistently exceed sales targets, • Capture client data and strategically develop BIOs to nurture long-term relationships, • Network both in-store and externally, creating new business opportunities in collaboration with managers and peers, • Participate in local and international events, focusing on high-end and regular product sales, • Act as Guest Experience Manager, delivering memorable and personalised moments for clients, • Develop strong CRM and clienteling strategies to maximise client engagement, • Demonstrate thoughtfulness, curiosity, and optimism, consistently providing exceptional client experiences, • Lead by example, sharing expertise and supporting peers, • Drive business through key product pillars with a strong focus on Diamond Expertise and High Jewellery, • Maintain the highest standards of product knowledge, grooming, and behaviour, • Minimum three years’ experience in luxury sales, ideally in jewellery, • Proven ability to develop and maintain strong client relationships and networks, • Strong knowledge of high jewellery and diamond expertise, • Sales-driven with a track record of exceeding targets, • Organised, detail-focused, and able to work autonomously, • Fluent in Italian (preferred) and English, • Comfortable with flexibility including events, private appointments, and occasional travel Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. Please contact to apply

Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability. As a Client Advisor, you will act as a true brand ambassador, delivering a unique and memorable customer experience that reflects the values and identity of Dr. Vranjes. You will guide clients through our exclusive fragrance collections and ensure an exceptional level of service. Location: London Brook Street/Piccadilly Employment Type: Full-Time Contract : Permanent What You’ll Do Customer Experience & Sales • Welcome customers with elegance, representing the Brand, • Guide clients through the Dr. Vranjes olfactory journey using storytelling and product expertise, • Ensure an exceptional Client experience, placing the Client first and fostering valuable relationships, • Proactively maximize cross-selling opportunities by leveraging the full range of products available in-store., • Provide personalized recommendations and sensory experiences, • Enhance brand loyalty by transforming every client visit into a memorable luxury shopping experience, • Handle requests and feedback professionally, aligned with luxury service standards Sales Performance & Business Development • Achieve and exceed sales targets, • Engage in clienteling activities to strengthen client connections, • Support and participate to in-store events to boost visibility and sales, • Collaborate with the team to monitor KPIs (ATV, UPT, conversion rate…) Boutique Operations & Visual Merchandising • Ensure impeccable visual standards and brand image in the store, • Manage stock levels, product replenishment, and back-of-house organization, • Execute all operational and stock management activities—including inventory, logistics, cash handling, and reporting—in strict accordance with company policies and head office guidelines. What We’re Looking For Experience & Skills • At least 1 year of experience in high-end retail, preferably in Fragrance/ Beauty/ Luxury Retail Experience, • Strong communication skills; other foreign language skills are a plus, • Confidence in using digital tools and POS systems Your Personality • Elegant, proactive, empathetic, and service-oriented, • High level of flexibility and ability to problem solve, • A natural team player with a strong sense of responsibility and attention to details, • Self-motivated, focused and able to use own initiative, • Flexibility to work varied shifts as required by the business, including weekends and public holidays. Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.

Development Project Manager – High-end Residential – Client side We are working with a successful high-end residential central London investment, development and management business who have a track record of redeveloped multiple £10+ million projects in London both via their own investment and for private clients. They are currently looking for a Development Project Manager to join their London team to oversee existing schemes and a future development pipeline. Remuneration: £70,000 – £80,000 + Benefits + Bonus Work set-up: west-end office 5 days The role: The Development Project Manager will be joining an exceptional team and will contribute to overseeing the cradle to grave development cycle of their high-end residential developments. Schemes are a mix of single and multi-unit cut and carve, extension / basement dig, refurbishment and new build, in prime London post codes, with construction costs between £5 million and c.£30 million. The role will report into the Head of Development and lead the early stage input into development appraisals (produced by the IM team), planning, concept design, sales and marketing stratergy, appointment and high level oversight of the professional teams in delivery in line with the financial appraisals to FF&E completion sale / lease. They are looking for a proactive individual who has previous experience in high-end residential development and project management, JCT D&B contracts and who has the commercial acumen, attention to detail and drive to succeed in an expanding business. This is an exciting time to join the business as they are going through their next growth phase with a secured capital ready to deploy and a number of potential new acquisitions in the pipeline in addition to the current projects. Requirements: • MRICS with a BSc in Project Management or Real Estate, • Circa 7 years’ experience in development focused primarily on high-end / luxury residential projects valued between £5 million and £30 million., • Good experience across the 360-development process from appraisal and planning through consultant team management in design and delivery to sale / marketing stratergy., • Commercially astute with strong written, interpersonal, time and stakeholder management skills. For further information on this opportunity and to apply for this role please send your CV through to or contact me on 02038543871 for more information

Role Overview Swan Hellenic is seeking an experienced and high-performing Reservation Consultant to support and grow our B2C and B2B sales across the UK and Europe. This role is focused on converting a high volume of inbound leads generated through digital marketing initiatives, as well as proactively engaging prospective guests to drive bookings across our world-class expedition cruise portfolio. The ideal candidate will have a strong background in expedition and luxury cruise sales, excellent closing skills, and the ability to manage the full sales cycle—from initial enquiry to confirmed booking and final documentation. Key Responsibilities 1. B2C Sales & Revenue Generation • Lead Conversion: Manage and convert inbound B2C leads from digital campaigns, website enquiries, and direct phone/email channels., • Sales Execution: Proactively follow up with prospective guests to close bookings and maximize conversion rates against quarterly targets., • B2B Support: Service and manage travel trade (B2B) enquiries and sales as required to support our partner network., • Strategic Upselling: Upsell cabin categories, pre- and post-cruise arrangements, and value-added services to enhance the guest experience., • Lead Qualification: Accurately qualify leads to match guest expectations with the most suitable itineraries and destinations. 2. Sales Operations & Administration • Data & Reporting: Run regular ship and voyage-level reports to collate relevant guest information and ensure manifests are 100% accurate., • Health & Compliance: Manage the collection and review of mandatory guest health forms and liability waivers, ensuring all documentation meets strict expedition safety protocols., • CRM Management: Maintain meticulous records of leads, interactions, and bookings within the CRM and reservation systems., • Lifecycle Support: Support guests and trade partners through the full booking lifecycle, including payment processing and pre-departure requirements. 3. Events & Brand Representation • Consumer Shows: Represent Swan Hellenic at key industry events, such as the Destinations Travel Show, to engage face-to-face with prospective guests., • Lead Capture: Actively generate and qualify leads during events, ensuring professional post-event follow-up., • Brand ambassador: • Provide expert advice on itineraries, vessels, destinations, and expedition experiences., • Expert Consultation: Provide a high-touch, consultative sales experience that aligns with Swan Hellenic’s premium "See What Others Don't" brand positioning. Required Qualifications & Skills • Experience: Proven track record in expedition cruise, luxury cruise, or high-end adventure travel sales., • Sales Acumen: Strong closing skills with a consultative approach and experience managing high lead volumes., • Administrative Precision: High attention to detail with experience running voyage reports and managing complex guest documentation (medical/health forms)., • Communication: Excellent written and verbal skills; comfortable with both outbound calling and receiving inbound enquiries., • Technical Proficiency: Skilled in CRM systems, reservation platforms and standard Microsoft Office tools. Requirements & Flexibility • Hybrid Working: Minimum of two days per week based in our London office., • Event Availability: Willingness to work occasional weekends to support consumer travel shows and brand events (time off in lieu provided)., • Passion: A genuine enthusiasm for expedition travel and remote, destination-led experiences.

Job Title: Senior Consultant - Leather Goods & Hardware (London-based, Part-time/Remote) About the Company: Yibi Group is a leading OEM manufacturer and strategic partner to the world's most prestigious luxury houses, operating through three dedicated divisions: • Yibi Luxury, specializing in premium leather goods hardware;, • Yibi Jewelry, crafting high-end fashion jewelry;, • Yibi Precision, engineering precision metal components by metal injection molding (MIM). As the only China-based manufacturer fully certified by LVMH, Kering, and Richemont, we unite artisanal dedication with intelligent automation. Our integrated in-house capabilities, including dedicated MIM and PVD coating lines, allow us to push the boundaries of craftsmanship and material innovation for iconic leather goods collections. We don't just manufacture; we innovate alongside our partners, turning visionary concepts into market-ready realities. Join us in building the next generation of iconic collections. About the Role: We are seeking a growth-focused industry expert with deep, specialized experience in leather goods metal hardware to drive our UK market expansion. Based in London, you will not only serve as our key liaison and strategic advisor for existing clients but will also play a pivotal role in identifying and securing new business opportunities across the UK. This is a high-impact, flexible role designed for a professional who excels in both client relationship management and strategic business development. Responsibilities: • Develop and execute a strategic business development plan to identify, approach, and secure new luxury clients in key UK markets, • Serve as the primary technical and commercial interface for Yibi Group's existing and prospective luxury clients in the UK, focusing on leather goods hardware projects, • Proactively identify market trends, emerging brands, and new business opportunities in the leather goods sector, • Build and maintain a robust pipeline of qualified prospects through networking, industry events, and targeted outreach, • Facilitate day-to-day communication, providing expert insights on product development, sourcing, and manufacturing processes specific to leather accessories, • Leverage your deep understanding of leather goods construction and hardware trims to advise clients and internal teams on feasibility, aesthetics, and functionality, • Lead or participate in critical business negotiations and deliver compelling presentations to both existing and potential clients, • Act as a cultural bridge, seamlessly navigating between Eastern and Western business practices within the leather goods sector Qualifications: • Industry Background: 10+ years of proven experience in business development, product development, procurement, or strategic sourcing specifically for leather goods hardware within top UK luxury brands, with a demonstrated track record of securing new business, • Company Pedigree: Mandatory prior employment experience with at least one of the following leading leather goods maisons:, • Chanel, • Dior, • Bvlgari, • Fendi, • Balenciaga, • Saint Laurent, • Bottega Veneta, • Burberry, • Gucci, • Salvatore Ferragamo, • Montblanc, • CELINE, • Product Expertise: Deep, hands-on understanding of product development, sourcing, industrialization, production and supply chain for leather goods metal hardware. Experience with metal types and manufacturing techniques is essential., • Business Development Acumen: Proven ability to identify new business opportunities, build a strong sales pipeline, and convert prospects into long-term clients, • Professional Network: Established, active, and effective high-level network within the the UK leather goods industry, with the ability to open doors to new potential clients, • Language Skills: Full professional proficiency in English and either Italian or French is mandatory Required Skills: • Exceptional Soft Skills: Outstanding negotiation, communication, and presentation abilities, paired with strategic thinking and a customer-centric mindset, • Cultural Fluency: Deep understanding of Sino-Parisan cultural and business nuances, with the agility to adapt working styles accordingly, • Strong commercial acumen with proven experience in identifying and pursuing new business opportunities Preferred Skills: • Education: Bachelor's degree or higher; a background in Industrial Design, Engineering, or Fashion is a significant plus What We Offer: • High Flexibility: Part-time engagement is possible, with remote or hybrid work models, • Preferred Location: Primary work location is Florence, Italy., • A Premier Platform: Collaborate with the industry's most prestigious brands and professionals, maximizing your impact, • Competitive Compensation: A highly attractive consultant package commensurate with your experience and contribution, including performance-based incentives How to Apply: If you are the leather goods expert with a proven track record in business development that we are looking for, please connect with us via LinkedIn messaging with a brief note of introduction and your LinkedIn profile or CV. We look forward to connecting. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.

Senior Investment Associate - Global Hotel Portfolio A rare opportunity has arisen to join the investment arm of a globally recognised hospitality brand, supporting the expansion of its international hotel portfolio through complex development and acquisition opportunities. Based in London, the role sits within a recently established real estate investment platform responsible for sourcing, structuring and executing major hospitality-led developments in gateway cities across Europe and North America. The platform operates as a principal investor, committing its own capital alongside external partners and working with institutional investors and high-net-worth capital. With ambitious growth plans underway, the team is looking to appoint a Senior Investment Associate to work directly with the principals on the evaluation and execution of new opportunities. The Platform The wider group is an established owner and operator of luxury hotels and resorts, with a global portfolio spanning landmark city destinations and resort locations. Alongside owned assets, the brand also operates a number of hotels through management agreements worldwide. The real estate investment platform has been established to drive the next phase of portfolio growth through large-scale hospitality-led developments, often involving mixed-use schemes in prime city centre locations. Typically, these projects combine a luxury hotel with residential for sale and other complementary uses to support development viability and maximise value creation. The Role The Senior Investment Associate will join a small, high-calibre team and play a central role in evaluating new development and acquisition opportunities, supporting underwriting, structuring and investment decision-making. The role offers significant exposure to senior decision-makers and the opportunity to work on complex, high-profile international projects. Key responsibilities will include: Investment Underwriting & Financial Modelling • Building and maintaining complex ground-up development models, • Structuring and modelling equity waterfalls and partnership structures, • Analysing refinance and exit scenarios, • Sensitivity analysis and downside testing across multiple development scenarios Deal Evaluation & Investment Analysis • Assessing large-scale hospitality-led development opportunities in major gateway cities, • Evaluating mixed-use schemes incorporating hotel, residential and complementary uses, • Conducting market, demand and competitive analysis, • Contributing to highest and best use strategies and development positioning Investment Materials & Execution • Preparing investment committee materials and strategic analysis, • Supporting capital partner presentations and investor materials, • Assisting with structuring, negotiations and transaction execution Candidate Profile The successful candidate is likely to have 4–7 years’ experience within a rigorous real estate investment environment, such as: • Real estate private equity, • Real estate investment banking, • Principal investment or development platforms, • Real estate advisory with strong modelling exposure Candidates must demonstrate: • Exceptional financial modelling capability, particularly for development underwriting, • Strong analytical and commercial judgement, • Experience analysing complex real estate transactions, • The confidence to operate within a small, principal-led team Exposure to hospitality, residential development or mixed-use schemes would be highly advantageous, particularly where residential sales are used alongside hotels to underpin development viability. This role offers the chance to join a highly entrepreneurial investment platform working on a select number of large, complex and design-led developments in some of the world’s most desirable locations. Team members gain direct exposure to principals, meaningful involvement in investment decisions and the opportunity to help shape the next phase of growth for a globally recognised luxury hospitality brand.

Mode Search are partnering with a globally recognised luxury retail house in their search for a Client Development Manager to join one of their flagship London locations. This is a pivotal role focused on cultivating a culture of client excellence, deepening relationships, and driving long-term loyalty through strategic client development initiatives. Working closely with store leadership and Head Office Client Experience teams, the successful candidate will combine analytical insight with a highly personalised, human approach to client engagement. This role requires both strategic thinking and hands-on execution, with a strong focus on client data, segmentation, and behavioural insight to drive sustainable commercial growth. The Role • Champion a culture of genuine relationship-building across the store team, • Act as an ambassador for client excellence, driving adoption of clienteling tools and best practices, • Recognise and celebrate exceptional service moments to elevate overall team performance, • Support the creation of meaningful, bespoke client touchpoints and experiences, • Partner with Head Office to translate client data into actionable client development strategies, • Oversee client segmentation and targeted engagement plans, • Analyse behavioural trends to identify opportunities for growth, reactivation, and deeper engagement, • Monitor capture rates, retention, and performance metrics, providing insight and reporting, • Manage a calendar of client events and notable moments, ensuring personalised outreach, • Work closely with Sales & Service teams to coach and elevate client relationship-building, • Support the delivery of local and international client experiences, • Contribute to the planning and execution of client events (invitations, outreach, logistics, RSVPs), • Manage client feedback with empathy and professionalism, ensuring timely resolution, • Provide coaching on clienteling, segmentation, and data capture best practices, • Partner with Talent Development to enhance selling ceremonies and engagement standards, • Support effective client allocation and oversee the client services budget Requirements • Proven experience in Client Development, CRM, or Relationship Management within luxury or a highly client-centric environment, • Strong analytical capability with the ability to translate data into meaningful strategy, • Experience managing client segmentation and engagement initiatives, • Confident coaching and influencing retail teams, • Highly organised, detail-oriented, and commercially aware, • Excellent communication and stakeholder management skills, • Proficient in Microsoft Office and client management systems Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. Please contact to apply

Membership Manager – Family members club Location SW London Salary: £40,000+ Imagine a place where kids can have the time of their lives while parents relax, laugh, and reconnect — all under one roof. That’s what my client is building: a vibrant, hub for families, and they are looking for a Membership Manager who can make every member feel like part of something truly special. About the Role As our Membership Manager, you’ll be the heartbeat of the member experience — blending strategy, hospitality, and warmth into every interaction. Your focus? Growing our family community through thoughtful membership sales, building lasting relationships, and making sure every visit feels better than the last. You’ll work closely with the General Manager and Events Team to create unforgettable experiences, while leading the front-of-house crew to deliver top‑tier service with smiles all round. What You’ll Be Doing • Champion the full membership journey — from that first curious enquiry to welcoming new families into our community., • Dream up and deliver exciting member events and activities that keep our community buzzing and growing., • Be a friendly problem‑solver, handling queries and feedback with empathy, charm, and efficiency., • Oversee bookings, calls, emails, and admin with professionalism and attention to detail., • Lead a welcoming front‑of‑house team that makes every arrival feel like coming home., • Keep leadership in the loop with accurate membership reports and insights., • Train, motivate, and support your team to shine in every interaction. Experience • At least 2 years’ experience in membership management, sales, or guest relations — ideally in a luxury hospitality or private members’ environment., • A knack for connecting with people — from tiny toddlers to seasoned executives., • Excellent communication and diplomacy skills, with the ability to turn challenges into opportunities., • Smart time‑management and multitasking skills — because every day is different., • A problem‑solver’s mindset with a “big‑picture” approach., • Fluency in multiple languages is a plus (bonus points for Arabic!)., • A clear Enhanced DBS check. This is more than a job — it’s a chance to help shape magical moments for families, every single day. For more details contact

We are looking for a fantastic Client Advisor to join our team in our store on Pimlico Road, London who can connect with clients, provide expert guidance, and exceed expectations in luxury fashion and lifestyle. If you have experience in luxury RTW, a structured CRM approach and an entrepreneurial spirit with lots of ideas as to how to develop the client relationship, please read on. Situated on Pimlico Road, London and renowned for their creativity, luxury, interiors, fine art, or bespoke design – our store showcase an exceptional collection of luxury homeware, furniture, artwork, lifestyle pieces, fashion and leather goods. We work with discerning private clients, interior designers, and collectors, creating a space that embodies inimitable creativity, timeless elegance, artistry, and personal service. About the Role This role contributes to building a world-class brand by generating sales and prospects, providing outstanding customer service, maintaining store presentation, and supporting operations. Responsibilities Sales & Performance • Consistently achieve individual and store objectives. Client Experience & Relationship Building • Connect with clients in an engaging, emotional way to provide an exceptional and memorable experience., • Provide an excellent customer experience both on and off the floor: greeting, listening, assisting, advising, following-up, and exceeding expectations., • Maintain a balance between presence on the shop floor and engaging in clienteling initiatives., • Engage with a diverse client base, always putting them at ease to develop long-lasting relationships., • Maintain regular connection with clients via email, phone, messages, personalised notes and other client treatment initiatives including internal and external events., • Develop and grow your client book, keeping client information updated and complete on relevant company tools. Brand & Product Expertise • Exemplify our brand history and heritage., • Highlight product categories through exceptional product knowledge, using storytelling to cross-sell and upsell. Teamwork & Collaboration • Perform as a team player, actively collaborating in all activities contributing to the store’s objectives. Store Presentation & Operations • Actively participate in visual merchandising in accordance with J.W. Anderson’s visual standards., • Maintain products in an efficient, clean, secure, and organised manner, both front and back of house., • Support with inventory management and ad hoc back-of-house tasks. Standards & Compliance • Follow company policies and procedures, including J.W. Anderson’s standards for grooming and behaviour. Experience, Skills and Qualifications • Experience in luxury retail, particularly fashion - RTW, accessories, menswear and womenswear., • Experience with a structured CRM approach., • Entrepreneurial spirit, always bringing forward ideas and proposals as to how to develop client relationships., • Highly organised, able to manage time effectively., • Experience working in an appointment based and regular luxury retail environment., • Passion for design, craftsmanship, and customer service., • Proven track record of achieving individual goals and contributing to team results., • Experience in a customer-centric role., • Deep interest in fashion, art, and culture., • Naturally inclusive and open-minded., • Confident, service-oriented, adaptable, and empathetic in style and approach., • Effective communication skills with the ability to build and maintain a client portfolio., • Results-driven with a commercial mindset, while maintaining a collaborative, team-player attitude., • Positive, energetic, and adaptable. Equal Opportunity Statement JW Anderson is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. No agencies please. If you need to contact us about the role, please contact Ryan Tuckwell, Head of HR at .

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Personal Trainer to join The Peak Gym team at Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations., • Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences., • Deliver exercise classes and workshops, provide spa consultations, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends., • Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team., • Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behaviour as per hotel standards., • Develop positive working relationships with colleagues, provide training on processes and customer service methods, support the reception team, and assist colleagues during busy periods. About you • Problem solving, • Leadership and team management skills, • Project Management Skills, • Detail Orientated About the Benefits Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits Include At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more

This highly successful, award winning Tour Operator are now recruiting due to expansion a Luxury Reservations Consultant on UK & Ireland Inbound travel tours to join their reservations team on a permanent basis. Luxury Reservations Consultant you will undertake an array of tasks & responsibilities: • Booking all aspects of tailor-made travel through UK and Ireland. - restaurant / hotels / guide and attractions., • Processing efficiently all reservations and working directly with suppliers, • Ensure all bookings are dealt with accurately, • Administration duties required to complete bookings and itinerary, • Source luxury suppliers / products for your tours. Luxury Reservations Consultant skill attributes: • An experienced operations / FIT travel sales consultant with an understanding of Travel tours in UK / Ireland or France OT have worked in a Hotel / Hospitality, • Excellent attention to detail, • Confident and enthusiastic More details Monday to Friday 09:00-5.30hrs Hybrid working model 3 days in the office then reduced to 1 day after 6 months probation - offices based in Central London. Discounted UK Travel products Flexible to work from anywhere should you wish to travel and work aboard. To apply with interest, please do send your updated cv and a team member will be in contact.

Job title: Client Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury fast-paced environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

We have an amazing opportunity for an experienced Beauty Therapist, based in a luxury store in Bluewater. The role As a Beauty Therapist you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing personalised luxury treatments to customers. Through your passion for the brand, you will demonstrate an attitude that benefits the brand at all times. This is a permanent role, working 30 hours per week, flexible 4 days. Sound like you? • Qualified Beauty Therapist, • Able to demonstrate skill set via a trade test, • Background in achieving product sales targets, • Ability to provide excellent personalised customer service, • Flexibility during retail hours, this may include evening, weekend and bank holidays, • Desire to learn product knowledge, application techniques and beauty room treatments & protocols, • Previous beauty retail industry experience is desirable., • Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service, • Driven and results orientated, • Self-confident; you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale., • You will be able to demonstrate skincare treatment and product knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs., • Immaculately groomed and presented; you will embody the elegance that customers have come to identify with this Brand. If you have the drive, ambition, and would like to be part of this award winning brand, this could be the role for you.

Company Description Abel Richard is dedicated to redefining luxury with timeless elegance and unwavering quality. Known for blending Italian craftsmanship with innovative design, our mission is to set new benchmarks in the luxury industry, delivering experiences steeped in refinement and exclusivity. Each creation is a celebration of sophistication, serving as a cherished symbol of artistic expression and enduring beauty. We aim to inspire admiration and become a name synonymous with sophistication and prestige, delivering products that resonate across generations. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

Membership Sales Manager – Luxury Wellness Members’ Club Central London Up to £55,000 + Service Charge We are working with an exciting new luxury wellness members’ club launching in Central London, and we are looking for an experienced Membership Sales Manager to play a key role in building and growing the founding community. This is a fantastic opportunity to join a high-end lifestyle and wellness concept from the very beginning, helping to shape the membership base and drive commercial success in one of London’s most exciting upcoming openings. As Membership Sales Manager, you will lead the club’s membership acquisition strategy, building relationships with prospective members and ensuring a seamless and personalised sales journey from first enquiry through to onboarding. You will be responsible for driving membership growth, managing the sales pipeline, hosting site tours, and working closely with leadership and marketing to position the club within London’s luxury wellness and lifestyle market. Responsibilities • Drive membership sales and revenue growth in line with pre-opening and ongoing targets, • Manage and nurture the membership pipeline, converting enquiries into long-term members, • Host private tours, events, and discovery appointments for prospective members, • Build relationships with high-net-worth individuals, local businesses, and community networks, • Work closely with marketing on campaigns, partnerships, and events to attract new members, • Maintain an exceptional luxury guest experience throughout the membership journey, • Provide regular sales reporting and insights to the Membership Director Requirements • Proven experience in membership sales, private clubs, luxury hospitality, wellness, or lifestyle brands, • Strong network or understanding of the Central London luxury market, • A natural relationship builder with excellent communication and sales skills, • Passionate about wellness, lifestyle, and community-driven spaces, • Highly organised, proactive, and comfortable working in a fast-paced pre-opening environment

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. POSITION SCOPE: The Client Care Specialist creates joy and ease for all FoundRae clients by delivering seamless, efficient service across every communication channel and touchpoint. This role drives sales performance and cultivates long-term client relationships through expert use of digital and clienteling tools. By championing a cohesive omni-channel experience and collaborating closely with internal teams, the Client Care Specialist always ensures a consistently elevated client experience. RESPONSIBILITIES: Sales: Achieve sales targets through an elevated, seamless experience at every client touch point: • Support clients in beginning and continuing their FoundRae journey across all client touchpoints through expert knowledge of our services, products and digital tools, • Effectively communicate FoundRae services and product knowledge, consistently staying up to speed as our collections and service offering continue to evolve, • Champion all omni-channel services, including but not limited to personalization and customization to drive trade and client satisfaction Client Experience: Offer an elevated, client-centric FoundRae experience to exceed client expectations: • Communicate effectively with all clients across our communication channels; phone, email, text, whatsapp, social and chat by making use of our brand communication guidelines and achieving SLA targets, • Host luxurious, personalised virtual and in-store appointments for our clients in line with our hosting and outreach guidelines, • Build genuine, meaningful lasting relationships with new and existing clients through exceptional service at all times Clienteling: Expert use of our clienteling tools and CRM system to drive client acquisition and loyalty: • Effective data capture in order to grow client files, • Manage personal client portfolio and personal outreach to drive sales performance, • Support marketing initiatives through clienteling initiatives based on business needs and evolving strategy, • Amplify the use of our clienteling tools to enrich client profiles, build wishlists and personalize client journeys Styling and Digital Assets: Support our clients in building their FoundRae story visually, wherever they are! • Expert use of our digital creative tools to guide clients in building their story through personalized lookbooks, imagery and video, • Drive virtual and in-store appointments to guide our valued clients and present collections in real time, • Offer continued styling support and recommendations, working on whichever platform is more convenient for our clients Omni-channel Support: Create joy and ease for our clients through driving omni-channel client experiences: • Supporting our clients with booking in-store appointments and connecting them with their closest in-store stylist, • Meeting our clients in-store and in person to support them at any point of their journey if more convenient for them, • Collaborating internally with other departments to deliver the best experience possible for our clients, creating joy and ease wherever possible Operations: Drive operational excellence through internal collaboration and attention to detail: • Effectively support clients globally, guiding them through their FoundRae journey with care and accuracy, • Manage operational flows for orders and services with a high attention to detail at every stage of the journey, • Support with aftersales, including proactive client follow up, exchanges, returns, repairs and cleaning services, • Internal coordination with multiple departments, including but not limited to: design, production and fulfillment teams, to ensure accurate and timely processing of orders REQUIREMENTS • Minimum 2 years previous in luxury retail and/or jewelry sales experience preferred, • Excellent verbal and written skills, • Highly organized and detail-oriented, • Able to work autonomously and as a team, • A people person, genuinely passionate about client service and relationship building, • A great communicator, able to navigate challenging conversations and escalations, • Experience working with clienteling platforms, Endear and Gladly a plus, • Must be able to work weekends and shift work where required