Manchester
CEO\n\nWe are partnering with a high-growth online retail business at a pivotal stage in its journey. With a strong brand, loyal customer base, and proven product-market fit, the business is now looking to appoint a CEO to lead the next phase of scale.\n\nThis is an opportunity to take a digitally-led retail brand from successful operator to category leader-driving growth across channels, geographies, and customer segments while building a best-in-class leadership team and operating model.\n\nThe Role\n\nThe CEO will take full responsibility for the strategic, operational, and financial performance of the business. Working closely with the Board / investors, you will define and execute a clear growth plan, balancing top-line acceleration with sustainable profitability.\n\nYou will lead a digitally native organisation, ensuring excellence across customer acquisition, retention, trading, supply chain, and brand execution.\n\nKey Responsibilities\n\nStrategy & Growth\n\nDefine and deliver a clear 3-5 year growth strategy\nScale revenue across DTC, marketplaces, and international markets\nIdentify and execute new revenue streams (product, channel, partnerships)\n\nDigital & Trading Excellence\n\nOwn performance across all digital channels (paid, organic, CRM, marketplaces)\nDrive best-in-class trading, merchandising, and customer journey optimisation\nLeverage data to improve conversion, AOV, and lifetime value\n\nBrand & Customer\n\nStrengthen brand positioning and ensure consistent execution across all touchpoints\nChampion a customer-first culture, improving retention and loyalty\nOversee marketing strategy including performance marketing, brand, and content\n\nOperations & Supply Chain\n\nEnsure a scalable and efficient end-to-end supply chain\nOptimise inventory, fulfilment, and logistics to support growth\nBalance speed, cost, and customer experience\n\nLeadership & Culture\n\nBuild, lead, and inspire a high-performing executive team\nDrive accountability, pace, and a results-oriented culture\nDevelop internal capability while attracting top-tier talent\n\nFinancial Performance\n\nOwn P&L, budgeting, and forecasting\nDeliver profitable growth with strong cash discipline\nReport to Board/investors with clear, data-driven insights\n\nThe Person\n\nExperience\n\nProven CEO / MD / Commercial Director experience within online retail or e-commerce\nTrack record of scaling a digital-first business (£10m-£100m+ revenue range ideally)\nStrong understanding of performance marketing, trading, and digital growth levers\nExperience working with investors, PE, or high-growth founder-led environments\nDemonstrated success in building and leading senior leadership teams\n\nCapabilities\n\nHighly commercial with a sharp instinct for growth opportunities\nData-driven decision maker with strong financial acumen\nDeep understanding of consumer behaviour and online retail dynamics\nOperationally credible-able to execute as well as strategise\nComfortable operating at pace in a scaling environment\n\nStyle & Mindset\n\nHands-on, sleeves-rolled-up leadership style\nResilient, adaptable, and comfortable with ambiguity\nHigh energy, pace, and accountability\nClear communicator, able to align teams and stakeholders\n\nWhy Join?\n\nOpportunity to lead and scale a high-potential digital retail brand\nGenuine autonomy with strong backing from investors/Board\nAbility to shape strategy, team, and long-term value creation\nEquity participation aligned to growthBH35814