Air Freight Coordinator
1 month ago
Feltham
Air Freight Co-ordinator • Initial 12-month contract, likely to convert to permanent, • Role based in Feltham, • £30,000 per annum An exciting opportunity has arisen for an experienced Air Freight Co-ordinator to join a busy operations team based in Feltham. This role is ideal for someone with solid air freight/export experience who thrives in a fast-paced logistics environment and enjoys liaising with airlines and internal teams to ensure smooth and on-time movement of goods. Shift Pattern: Week 1 – Monday – Friday 8am – 5pm Week 2 – Tuesday – Saturday 7am – 4pm The Role You will be responsible for preparing export documentation and coordinating air freight operations in line with internal procedures and carrier requirements. Key responsibilities include: • Preparing export documentation including MAWB, commercial invoices and postal documentation, • Liaising with airlines and General Sales Agents regarding flight capacity, space bookings and equipment, • Monitoring flight schedules and capacity, • Requesting and confirming uplift with airlines, • Resolving air transport related queries, • Maintaining internal export schedules and issuing warehouse processing instructions, • Monitoring KPIs and maintaining performance reports, • Communicating delays clearly to internal teams, • Supporting the Linehaul Supervisor, • Ensuring on-time uplift and maintaining carrier capacity based on operational demand, • Updating transport reports and escalating issues where required Requirements • Minimum 2 years’ experience in air freight/export operations, • Strong understanding of airline operations and air transport procedures, • Experience planning bookings and liaising directly with airlines, • Ability to input MAWBs into internal systems and airline portals, • Knowledge of postal and freight operations, • Experience with import/export by air, • 5 years’ checkable employment history and CRB check eligible, • Knowledge of customs clearance procedures, • Familiarity with systems such as Box Top and ASM Sequoia (desirable) You will also be: • Detail-oriented with strong accuracy, • Able to make informed, knowledge-based decisions, • Collaborative and team-focused, • Flexible with working hours, • Honest, punctual and professional