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Life on the team As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders within the customer organisation. Youll make sure that Computacenter is responsive to their needs and that they understand the quality and value that we deliver for them. You will need to be within 1 to 2 hours travelling distance to the customer site (Corsham UK) and will be required to be on call on a rota basis. This role will also require SC clearance and potentially DV clearance. You will also be required to be on site at the customer site 3 to 5 days a week. Where youll fit in: Youll be part of the Delivery Leadership team for the account(s), normally reporting to a Lead Delivery Manager, Delivery Lead, Senior Delivery Lead or Delivery Director. Youll have clear areas of responsibility that may vary from time to time. You may lead a small direct team; youll almost certainly lead a virtual (matrix) delivery organisation. Youre likely to have a role within the customers IT team. Where we operate in an ecosystem of suppliers you will have stakeholders within those suppliers to work with. Youll also form part of a wider community of Customer Delivery Managers and will have the opportunity to actively contribute to wider in-country Delivery initiatives. What youll do Delivery Leadership Youll manage your services to make sure that we deliver what weve promised to our customers and our own organisation Youll identify and manage service improvements where necessary to improve the quality, efficiency or effectiveness of our services, react to issues or better align our services to our customers needs, working with our group services colleagues Youll measure performance of your services overall, including our internal delivery organisation and partners. Youll implement positive recognition, and interventions where improvements are necessary Identify risks in service delivery, assess commercial implications and take measures to eliminate risk or avoid risks Youll understand the role that your services perform in the customers business Youll prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management Youll use your contacts and insight to identify new ways in which Computacenter can add value to our customers through the improvement of existing services Youll demonstrate awareness of relevant project management approaches and make sure that changes to our services go into life successfully. Business Management Youll work with the Snr Delivery Lead/Delivery Director as well as Group Services and other colleagues, as appropriate, to support the account strategy and to ensure that Computacenter presents itself as a single, joined-up team to the customer Youll make sure that colleagues in our delivery functions, and our partners who deliver to the customer, understand the strategy, the customers business and our place in that business Youll contribute to and deliver against a communications plan, both customer-facing & internal, ensuring clear & consistent messaging both verbally & in written form across various media. Contract Management Youll support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Youll be involved in managing the contracts that relate to your scope of service. Youll ensure compliance and manage exceptions. Financial Management Youre likely to have responsibility for the financial performance of your assigned services. Youll contribute to accurate forecasting and cost management Youll input to and support our Group Services colleagues where appropriate, for costing support of services in Presales. Relationship Management You are likely to be the primary interface to one or more stakeholders within the customer organisation. Youll ensure that you maintain a positive and constructive relationship to the benefit of both organisations. People Management Perform all Line Management responsibilities for all Direct Reports. Ensure that your team, direct and virtual, is appropriately motivated and engaged and that individual performance is managed Support the people strategy for the account, including capacity and succession planning, people and capability development and talent identification and retention Support the communications strategy in support of the account and employee engagement strategies. How youll be measured: Youll have clear targets which will be set and discussed regularly. These are likely to include objective measures of Customer Satisfaction, delivery quality and financial cost performance. What you'll need You'll need to hold current SC clearance to apply for this position. You'll also need to be located 1-2 hours from the customer site (or willing to relocate). What youll know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and how we as a service provider can add value. What youll also be: Motivated to succeed as a Team Youll know that success is about how teams work together, both within Computacenter and the customer. Youll do all you can to remove organisational boundaries using a One Customer One Team approach. Collaborative Youll openly share ideas with colleagues across Computacenter and youll contribute to initiatives that improve our organisation outside of your account. Inclusive Youll be aware of and sensitive to both unconscious bias and cultural difference and role model a positive approach to building an inclusive working environment. Inspiring Its likely that you will lead other people, most of whom aspire to develop their careers into more senior roles. Youll be a role model to them and support them in their growth. Creative Youll be able to come up with solutions to do better for our customers, for our company and ideally for both at the same time! Curious Youll want to get to the root of issues, asking the five whys (Six Sigma) and using both data to understand and improve performance. Able to tell a story Youll be able to credibly present your service performance and improvement ideas to different audiences, talking at an appropriate level of detail. Advocate Value Youll play an active role in the adoption & use of the Customer Value Framework, continually improving and adding value to Computacenter services delivered to the customer. Additional information Country: UK Location: Corsham Based at customer site 3-5 days per week Hours: 37.5 (plus on call) Role Type: Permanent TPBN1_UKTJ

Managing Director – Business Durham. Durham County Council’s business growth service, Business Durham, is seeking a dynamic, commercially astute Managing Director to lead the County’s business growth ambitions and deliver bold, measurable impact. As part of the Regeneration, Economy and Growth

Managing Director: Real Estate / Property (Dubai based or UK based, willing to relocate to Dubai). Strong track record in managing multi‑faceted departments.

Get notified about new Managing Director jobs in. Managing Consultant - Operations at MacGregor Black.

Durham County Council’s business growth service, Business Durham, is seeking a dynamic, commercially astute Managing Director to lead the County’s business growth ambitions and deliver bold, measurable impact. As part of the Regeneration, Economy and Growth Directorate, and reporting to the Head

This is a transformational leadership opportunity with a market-leading HVAC manufacturer.The role is based remotely (home-based) with national and international scope and carries full P&L responsibility.You will shape strategy, culture, and performance while driving sales, operational excellence, a

Managing Director - 100K+ Gloucestershire Permanent. Ready to lead a fast-growing food business to the next level? We're looking for an experienced Managing Director to drive ambitious growth plans, shape strategy, and inspire a high-performing team. Proven success as MD (2+ years) or Director (5+ y

Critical to the continued success of our client business in the UK will be the appointment of a high calibre and entrepreneurial Sales Director or Managing Director to lead them through a period of growth, change and opportunity.

To find out more, please contact our retained consultants at Penna: Nick Raper on 07715 690463, or Tom Niven on 07860 657044 for a confidential conversation, or visit the following link for further information Managing Director Business Durham. Are you a visionary leader with the ambition to transfo

A leading company in power distribution in the UK is seeking an experienced Managing Director to provide strategic leadership and drive growth. Responsibilities include managing financial performance, overseeing operational efficiency, and expanding client relationships.

The candidate MUST have at least 5 years of experience as a Managing Director of a business worth £200m+. You will have demonstrable experience of managing multiple support functions simultaneously, including Sales, Operations, Finance, HR, Communications, Supply Chain and Technical. Director, Busi

We’re hiring a commercially focused, execution-driven Managing Director to take operational command of day-to-day delivery across the business. Sign in to set job alerts for “Managing Director” roles. While the role begins as Managing Director, it is designed for someone who can take full owne

Managing Director – Residential Development. It is now seeking a Managing Director to lead its operations and drive strategic expansion.

Managing Director – Business Durham. Durham County Council’s business growth service, Business Durham, is seeking a dynamic, commercially astute Managing Director to lead the County’s business growth ambitions and deliver bold, measurable impact. As part of the Regeneration, Economy and Growth

As leader of the Care Group, the Managing Director holds a senior post in the organisation. The postholder will lead the Care Group senior leadership team consisting of a Director of Nursing/Midwifery, Medical Director and a clinical and operational management structure. The Managing Director is res

Red Nucleus is expanding the Advisory practice and is hiring a Managing Director, Medical Affairs Consulting. As a senior leader in the advisory team, the Managing Director achieves success by designing novel and innovative solutions for clients, securing profitable business through sourcing, sellin

As we enter our next phase of growth, we are seeking a dynamic and commercially astute Managing Director to lead our business into the future. You will be an experienced senior manager or director, with a technical understanding, who has demonstrable experience managing sales growth, maintenance of

The Event Managing Director will report directly to the CEO and hold full P&L responsibility for the planning, execution, and delivery of a flagship event. The role will involve managing a multidisciplinary team, coordinating across multiple locations, and delivering an exceptional experience that m

Managing Director of Public Affairs. Are you a market leading Managing Director of Public Affairs with an entrepreneurial flair? If so, read on…. Managing Director of Public Affairs.

Global Payments Control Lead – Managing Director. As a Managing Director within the Payments Controls team, you will be a strategic leader and work closely with both global and regional partners to influence stakeholders and drive the delivery of innovative solutions that enhance our control envir

Managing Director - Funds (LP Transfers). Experienced in developing and managing client relationships, supporting business development, and delivering high‑quality outcomes.

A leading recruitment agency is seeking a Managing Director for the property sector, based in the UK or Dubai. The ideal candidate should have a strong background in property, excellent communication skills, and experience in managing cross-functional teams.

Our client, a growing tech-focused private credit business with ~$3bl assets under management, is looking for a Portfolio Director to manage the ~120 loans globally and to restructure or work out the non-performing loans.

An exciting role for a commercially focussed Managing Director. We are excited to be recruiting a Managing Director for CO Home Improvements, who are a division of The Conservatory Outlet Group. Meanwhile, CO Home Improvements, which the incoming Managing Director will be responsible for, aims to al

An experienced MD/General Manager/Divisional Director, you will be able to demonstrate the ability to successfully develop and execute sales, marketing and business strategies. Entrepreneurial and commercially astute, you will be a focussed and motivational Leader, capable of managing & developing a

Managing Director, R&D Consulting. Managing Consultants / Associate Partners / Partners will work with the Scientific Services and Advisory (SS&A) Leadership and other team members to help organizations solve issues, create value, maximize growth and improve business performance. Managing Consultant

As a key member of the UK Board, the Managing Director will take P&L ownership, driving growth through the procurement and delivery of CAT A and CAT B Commercial Fit Out Projects. Currently operating at Managing Director level or as a senior second-in-command seeking progression into full P&L owners

Managing Director Opportunity – Lift and Escalator Industry Association (LEIA). We are now seeking an exceptional Managing Director to lead LEIA into its next chapter – influencing policy at both national and European level, advancing technical excellence, and continuing to strengthen the servic

Managing Director UK: Closed to new applicants.

Either a proven customer‑facing Managing Director/General Manager or a Commercial/Sales & Marketing Director looking for their first MD role. Or, are you an outstanding Commercial/Sales & Marketing Director obviously ready for your first MD position?. Proven experience of managing & developing a M

Managing Director : Closed to new applicants. With an enviable reputation and strong balance sheet in place, a new leader is now required to continue this growth following the impending retirement of the current Managing Director. A track record in executing growth strategies, ideally within an SME

Established for 50 years and having recently won a major national award for its latest groundbreaking product, they wish to appoint a visionary and dynamic Managing Director to lead the company towards the next phase of growth and success, guiding all business operations to ensure profitability and

Get notified about new Managing Director jobs in. Managing Director, Equity Product Specialist. A track record of successfully managing diverse teams across multiple locations.

The Managing Director is responsible for overseeing the overall strategy, sales and marketing, supply chain, manufacturing and all other operational activities and financial performance of the company. Proven experience as a Managing Director/CEO or in a similar senior executive role.

This is an ongoing opportunity for future Managing Directors across the Everfield ecosystem. As we continue to grow our portfolio, we are proactively engaging with candidates who have the leadership experience and operational expertise to step into Managing Director roles within our vertical market

A leading consulting firm is looking for a Managing Director for Medical Affairs Consulting.

Managing Director – Medical Cannabis Importing / Distribution. As Managing Director you will be the commercial & operational lead responsible for launching and scaling the company’s new medical cannabis distribution business in the UK.

With ambitious plans to double in size over the next five years, we are seeking a Managing Director to lead the next stage of its journey.

With an enviable reputation and strong balance sheet in place, a new leader is now required to continue this growth following the impending retirement of the current Managing Director. A track record in executing growth strategies, ideally within an SME business at Managing Director level. Managing

Get notified about new Managing Director Investment Banking jobs in. Managing Director – Investment Banking (TMT Focus).

Divisional Managing Director – Electrical Services.

Managing Director – Business Durham. Durham County Council’s business growth service, Business Durham, is seeking a dynamic, commercially astute Managing Director to lead the County’s business growth ambitions and deliver bold, measurable impact. As part of the Regeneration, Economy and Growth

Established for 50 years and having recently won a major national award for its latest groundbreaking product, they wish to appoint a visionary and dynamic Managing Director to lead the company towards the next phase of growth and success, guiding all business operations to ensure profitability and

Are you an experienced market research leader with a strong commercial focus and expertise in the.Our client, a long-established international research and data consultancy, is looking for a.This is a rare opportunity to take the helm of a highly regarded specialist agency known for its innovative r

Managing Director/ Operations Director (Fire and Security) - East Midlands. Role of being Operations Director/ Managing Director here. Benefits of being Operations Director/ Managing Director here.

The Managing Consultants / Associate Partners / Partners will serve as experts in delivery and ensure account growth. The role will require the Managing Consultants / Associate Partners / Partners to represent Red Nucleus in addressing the client’s needs. Managing Consultants / Associate Partners

Prior to this, Thomas was managing director for Schleich UK Ltd, and has also held senior roles at The Hobby Company Limited and Revell. I am thrilled to be welcoming Thomas to Staedtler as the new managing director for the UK. Staedtler Appoints New Managing Director For The UK.

As a senior leader in the advisory team, the Managing Director achieves success by designing novel and innovative solutions for clients, securing profitable business through sourcing, selling, and leading projects, and contributing to firm growth and development. The Managing Director will contribut