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Job Summary Amrita Nutrition is a distributor and retailer of high-quality health supplements. We have offices in Sheffield and Amsterdam, where we support the health and well-being of over 100,000 people by providing access to premium products and education through our online platforms Amrita Nutrition and Supplement Hub. Our mission is simple: to grow the positive impact of natural healthcare. We will do this by being an ethical, values-driven organisation that speaks with authority and credibility on natural health matters and provides a great service to our customers. We are looking for a proactive communicator with a strong foundation in nutrition to grow our offer to customers by offering leading technical support to our customers. Practitioner & Customer Support • Handle inbound order-taking over the phone., • Resolve customer queries, • Proactively recommend relevant products based on customer needs, • Provide support to practitioners and clients, including product recommendations, • Offer product alternatives for out-of-stock items to maintain continuity of care., • Support with practitioner onboarding calls, • Interpreting test results from diagnostic partners and recommending products., • Processing Practitioner applications Lead Generation & Outreach • Conduct outbound calls to clinics and unregistered practitioners, introducing them to Amrita and promoting the benefits of joining our practitioner network Education & Events • Support educational events and virtual learning opportunities as required Content Creation & Communication • Support in writing engaging blogs and educational articles to support both customer education and brand visibility., • Craft compelling social media captions and content and assist in planning to enhance reach and engagement., • Assist in campaign and product launch execution with the marketing team, including messaging and practitioner outreach., • Maintain accurate and current product information, and stay up to date on new product launches and trends. Community Management • Manage and nurture online Amrita Practitioner Community, fostering conversation, education, and peer connection., • Actively participate in practitioner discussions, offering guidance, answering product questions, and sharing useful resources. Person SpecificationExperience & Skills: • Previous experience in a clinical, practitioner support, or wellness industry role is essential, • A qualification in nutrition, • Excellent communication skills—written, verbal, and interpersonal., • Demonstrated ability in content creation (e.g., blog writing, social media, educational articles)., • Strong organisational skills, • Comfort with outbound calling and lead generation activities. Working Hours/Location: 37.5 hours/week (Monday to Friday) - Office based, Sheffield Holiday: 30 days + statutory holidays Benefits • Enhanced pension (10% Employer Contribution), • Company-wide profit share scheme, • Cycle to work scheme, • Private medical insurance, • Health cash plan

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