Job Description / Roles - Oversee day to day smooth running of the business - manage recruitment staff; delegate tasks ensuring timely completion - monitor competence ensuring targets are met - inspire recruitment staff to strive for high quality standards & to achieve business objectives - ensure adherence to all compliance guidelines, Agency’s policies & procedures and in particular seamless recruitment process, as well as ensuring staff's mandatory training is upto date - handling of complaints and queries are dealt with in a timely manner - seeking feedback on staff and the standard of care - implement and maintain procedures/office administrative systems. - Ensure smooth running of payroll every week, checking/processing of timesheets as well as resolving any payroll issues raised by agency staff and payroll/finance staff in a timely manner. - Device/Maintenance working systems that ensure efficient team work - Ensure all data and on computer systems is upto date/relevant and secure. - take charge of HR by ensuring ongoing recruitment of the right candidates with right skills & experience - organise interview/induction programmes/inhouse training - Ensuring seamless Agency Worker registration including Enhanced AccessNI check and NISCC registration - Seek appropriate references - Ensuring agency workers’ supervision/appraisal is completed within the stipulated timeframes - Maintain upto date records and sound record keeping incl. clients' records and agency workers records. - Take lead in seeking and securing contracts with Nursing Homes, Care Homes, Residential Care Homes, Supported Living, Hospitals, etc - Seek and secure permanent placements for Overseas Nurses & Healthcare Assistants - Take charge of marketing and advertising to develop the business via Social Media etc (have the ability to compose adverts, write and share social media posts that stand out) - Overseeing that monthly reports (incl. RQIA reports) are completed and accurate. - Maintaining traceable stock levels of uniforms and stationary. - Drawing up on-call rota - Set/chair/attend meetings - Maintain good relations with clients and agency staff ** Requirements** · Attention to detail · Excellent organisational skills · Reliability and discretion; you will often learn of confidential matters · Effective communication, negotiation and relationship-building skills · Problem solving skills · Initiative · Thorough and methodical approach to tasks · Leadership and the ability to ‘make things happen’ · Budgeting skills · Strong business development skills · Handling of emails and Website queries, Facebook; Twitter, Instagram, WhatsApp · Excellent telephone manners · Excellent computer skills and Social Media interactions/connections · Capability to complete paperwork appropriately, efficiently and effectively · Sound geographical knowledge of Northern Ireland in relation to business opportunities · Capability of working to Performance Indicators and Targets · Adaptability Benefits · paid leave 28 days · Option to inclusion into our company pension scheme - NEST · Hours of work are Monday – Friday · On call duties will be necessary · 30 minutes lunch break · Opportunity to be paid commission/Bonus Qualifications / Experience: -A minimum of 5 GCSEs at Grade A-C to include Mathematics and English or relevant NVQ Level 2 -Bachelor’s degree in business management -HNC/HND or equivalent/higher qualification in an administrative related field and 2 years’ experience in a clerical/administrative role -NVQ level 3 in administration and 2 years' experience in a clerical/administrative role. -BTEC qualification plus 2 year's relevant experience -Two (2) years relevant work-based experience. This experience could be within healthcare administrative environment or recruitment and selection. -Use of Microsoft office applications (E.g., Excel, Outlook, Word) essential.
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
Job Title: Event Coordinator – Training Programs Job Summary: We are seeking a detail-oriented and proactive Event Coordinator to manage the planning and execution of our corporate training programs. The ideal candidate will be responsible for coordinating logistics, liaising with trainers and attendees, and ensuring a seamless event experience. Key Responsibilities: • Event Planning & Coordination: • Plan, organize, and oversee all aspects of training events, including venue booking, catering, materials, and scheduling. • Coordinate with trainers, speakers, and facilitators to ensure program objectives are met. • Logistics & Operations: • Arrange necessary equipment (AV, projectors, training materials, etc.). • Manage registration, attendance tracking, and post-event feedback collection. • Ensure smooth execution of virtual and in-person training sessions. • Stakeholder Management: • Act as the main point of contact for attendees, trainers, and vendors. • Communicate event details effectively to all stakeholders. • Budgeting & Cost Control: • Assist in budget planning and manage expenses related to the event. • Ensure cost-effective solutions while maintaining event quality. • Marketing & Promotion: • Support the promotion of training programs through email campaigns, social media, and direct outreach. • Collaborate with the marketing team to maximize attendance. Requirements: • Proven experience in event coordination, preferably within the corporate training or education sector. • Strong organizational and multitasking skills. • Excellent communication and interpersonal abilities. • Proficiency in Microsoft Office and event management software. • Ability to work independently and under pressure to meet deadlines. • Flexibility to travel and work outside regular office hours when required. This role offers an exciting opportunity to contribute to professional development initiatives and ensure high-quality training experiences for participants. If you have a passion for event management and a keen eye for detail, we’d love to hear from you!
As an IT Support Engineer working for a Managed Service Provider (MSP), you will primarily support schools, ensuring their IT systems and infrastructure operate smoothly. This role involves providing both remote and onsite support to meet the unique IT needs of educational institutions. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. The position includes a company-provided car to facilitate travel to client sites and offers a mix of onsite and remote work. Key Responsibilities Client Support - Act as the first point of contact for IT support requests from school staff, troubleshooting and resolving hardware, software, and network issues. - Provide tailored IT solutions that align with the operational and educational needs of schools. - Maintain positive client relationships through effective communication and timely issue resolution. Onsite and Remote Assistance - Deliver onsite IT support at client schools, using the company-provided car for travel. - Perform remote diagnostics and provide resolutions when possible, ensuring minimal disruption to school operations. Educational Technology Support - Manage and support the deployment of learning management systems (LMS), educational software, and classroom technology (e.g., interactive whiteboards, projectors, tablets). System Maintenance and Monitoring - Perform regular system checks, updates, and maintenance to ensure secure and efficient operation. - Monitor network performance, troubleshoot connectivity issues, and implement solutions to improve reliability. Compliance and Safeguarding - Ensure IT systems comply with data protection regulations (e.g., GDPR) and adhere to safeguarding policies in educational settings. - Implement and maintain secure access controls and data management practices. Asset and Vendor Management - Maintain an inventory of hardware, software, and warranties for client schools. - Coordinate the procurement, installation, and secure disposal of IT assets. - Liaise with third-party vendors to resolve escalated issues or arrange warranty repairs. Documentation and Reporting - Maintain detailed records of support tickets, solutions provided, and maintenance activities. - Provide regular reports to clients on the performance and health of their IT infrastructure. Skills and Qualifications - Technical Expertise: Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, networking (LAN/WAN), and troubleshooting hardware/software issues. - Customer Service: Excellent interpersonal skills with the ability to build trust and maintain strong client relationships. - Problem-Solving: Analytical mindset with the ability to resolve issues effectively and efficiently. - Adaptability: Flexible approach to working remotely and onsite, with the ability to manage multiple schools and client priorities. - Communication: Clear and professional verbal and written communication, especially when dealing with non-technical users. Preferred Experience - Previous experience supporting IT systems in educational environments or for school clients. - Familiarity with safeguarding policies and practices. - Relevant certifications, such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or Google Certified Professional (not essential) Key Benefits - Company Car Provided: Facilitates efficient travel to client sites, ensuring prompt onsite support. - Hybrid Working: Opportunity to work remotely (at office) and onsite based on client needs. - Career Growth: Exposure to diverse IT environments and the chance to develop skills in managing multiple client networks. This role offers the opportunity to make a meaningful impact by supporting schools with their IT needs, ensuring technology empowers education effectively. If any of the above is not met training can be arranged to bring up to level
Salary: Negotiable based on experience Office based - Hemel Hempstead location Job Type – Permanent Promise Promo, a well-established supplier of promotional products, is looking for an enthusiastic and motivated Sales Executive / Account Manager, on a permanent basis, based in our Hemel Hempstead office. Commission here is uncapped, so the sky is the limit! This role will involve looking after an existing client base, with the view to generate revenue from these accounts, and to win new business from customers you obtain yourself. This is a fantastic opportunity for the right candidate to further their career with an exciting, fast-paced and expanding company. Someone with a positive attitude that can work using their own initiative and that has the drive and determination to succeed in this role, is key. We are looking for someone who has sales experience and who is a self-starter, to hit the ground running. You will obtain and win new business through various channels, including telephone, email, social media, and face-to-face meetings. Creating and nurturing relationships, with the aim of becoming a full Account Manager. Key Responsibilities: Account Management of an existing client base Identifying and exploring new opportunities, seeking to win new business Building rapport to ensure longevity of business relationships Preparing quotes for clients and ensuring their requirements are met Liaising with suppliers to ensure all information provided to clients is accurate and correct Following up on client quotes to maximise sales opportunities Providing a high level of customer service – at all times Covering other Sales Managers on annual leave Assisting with general duties in the office - if required Required Skills: Sales/Account Management experience Strong customer service and communication skills Excellent numeracy and literacy skills Eager to achieve, enthusiasm and drive Positive, polite, and friendly manner Self-motivated, multi-tasking and hard working A team player, but with the ability to work on own initiative Experience with Microsoft packages (Outlook, Word, Excel) and with previous CRM systems is advantageous Previous experience in a similar role preferred, but not essential
I am looking for a PA/Administrator with experience in UK Local authority housing solutions and homelessness in a social care sector. Key Responsibilities ; Administrative Support: •Manage emails, draft letters, handle documentation. •Calendar & Task Management: Schedule meetings, set reminders, and keep Trello tasks updated. •Client & Referral Follow-Ups: Track housing benefit applications, chase responses, and liaise with councils. •Staff Coordination: Assist with team scheduling, send updates, and manage support worker visits. General Office Tasks: Organize files, update records, and handle incoming inquiries. Requirements ✅ Experience in admin or PA support (preferably in housing, social care, or property management). ✅ Strong organizational skills – Ability to track multiple tasks and ensure deadlines are met. ✅ Excellent communication – Professional email and phone etiquette. ✅ Familiarity with Trello, Google Drive, and Microsoft Office. ✅ Ability to work independently and proactively handle tasks with minimal supervision. Preferred but Not Essential Knowledge of Housing Benefit applications and local authority processes. • Experience working in supported accommodation or social care. UK-based candidates preferred due to familiarity with housing policies.
Assiatant Deputy Manager to start ASAP Location: Office Location Ramsey Cambridgeshire Hours: 35 hours Full-time with flexibility to support the team as required Reports to: Registered Manager/ Operations Manager Job Summary: We are seeking an experienced and dynamic Deputy Manager to join our small but growing homecare company. The successful candidate will work closely with the Registered Manager to ensure the delivery of high-quality, person-centered care while meeting all Care Quality Commission (CQC) regulatory requirements. This role involves both office-based management tasks and supporting care staff in the community to ensure outstanding service delivery. Key Responsibilities: ●Support the Registered Manager in the day-to-day management of the service, ensuring compliance with CQC Fundamental Standards. ●Assist in the recruitment, training, and development of care staff to maintain a skilled and motivated workforce. ●Lead by example, fostering a positive culture and high standards of care. ●Deputise for the Registered Manager ●Conduct regular audits and risk assessments to maintain quality and safety standards. ●Develop, implement, and review policies and procedures in line with CQC requirements. ●Monitor and maintain accurate records of care, staff training, and incidents. ●Manage the end to end payroll process. ●Ensure care plans are person-centered, up-to-date, and reflective of individual needs and preferences. ●Work closely with families, advocates, and other professionals to deliver holistic care. ●Act as a point of contact for clients and their families, resolving concerns and ensuring satisfaction.Conduct regular reviews with clients to ensure their needs are being met. ●Ensure the health, safety, and welfare of clients and staff, adhering to company policies and legal requirements. ●Manage safeguarding concerns in line with local authority protocols and company procedures. ●Essential: Experience in a leadership role within domiciliary care. A thorough understanding of CQC regulations and the expectations of a registered service.A minimum of a Level 3 Diploma in Health and Social Care (or equivalent); willingness to work towards Level 5. ●Strong organisational, communication, and problem-solving skills. ●A flexible approach and willingness to work in the community as needed. ●Full UK driving license and access to a vehicle What We Offer: Competitive starting salary to be reviewed after passing probationary period Opportunities for professional development and training Supportive working environment Flexible working arrangement
PPM Engineering / Mechanical and Electrical Location: London Salary: £38,000 - £45,000 per annum (Plus overtime) The Role To provide all required reports/certifications required. Call-out and fault finding on various types of mechanical/electrical equipment. Key Responsibilities Ensure effective running of the assigned jobs. Systematic and logical sequence of works. Carry out reactive and preventative planned maintenance on all mechanical and electrical plant. Provide any required reports/certifications. Fill out log books correctly and ensure all log books are on site. o Carry out routine service inspections and reports working to a PPM schedule. Carry out basic task associated with L8 Water Hygiene Ensuring Compliance with Health and Safety regulations/risk assessments. Liaise with customers and tenants to ensure expectations are managed and met. Personal responsibilities: To present a professional image at all times, both in the office and to clients and be a “role model” for the rest of the staff. To be willing to work in excess of usual working hours when the balance of the company’s work or allocated responsibilities requires this. They do not expect excessive working hours; rather they require flexibility when there is a clear benefit to the company. To understand the consequences of your actions for the company and to actively share responsibility with the managers and the rest of the other mechanical engineers for the success of the company. Ensuring fair treatment for all, working according to the principles of equal opportunity. Minimise cost of damage and wastage of materials. Customer Satisfaction: To be measured by repeat business, achieving high standard of workmanship. Programmes: Work completed on time. Skills and Qualifications Up-to-date qualifications. Experience on Electrical and Mechanical M&E systems. Experience in Building Services Maintenance Various PPM duties such covered under the majority of building services practices. IT literate so as to update jobs and timesheets via tablet/phone.
Meson Electrical Services LTD, Electrical Engineer No Recruitment Agencies Job Description – Electrician / Electrical Controls Installation Engineer – Based in Garforth/Leeds, Working around the UK – Permanent, full-time Position – Salary negotiable dependant on experience (plus overtime and company pension). Are you a highly motivated individual? Do you have an easy-going friendly attitude? We have an exciting vacancy to broaden your mind, skills and experience with our expanding Company. Meson Electrical Services are looking for an experienced Electrician with experience with Electrical Controls to support with new and existing contracts within the UK. The ideal candidate for this position will be a time served electrician with electrical controls and installation project experience. The successful applicant will be mainly site based and where required there will be some office based tasked. Typical Projects can vary and include building control panels, Hazardous Area Electrical work (ATEX), Fuel Controls Electrical works (ATEX), Solar & EV installations, General Electrical work & Electrical Inspection & Testing Work, Travelling/working away when necessary. The successful candidate requirements: · Full UK driving licence (Licence check required). · Required to travel and work away as and when required. · C&G NVQ Level 3 certificate in the requirements for Electrical installation · 18th Electrical installations BS7671 certified · Be able to complete Electrical Control Systems diagnostics, repairs, modifications, installations and testing. · Build control panels/control systems. · Experience wiring control panels. · Excellent working knowledge of the electrical industry · Basic understanding of IT networks · Ability to read and interpret electrical schematic diagrams. · Ability to drive long distances. · Flexibility to work including occasional night shifts/weekends. · Proactive, helpful, can-do attitude · Neat, well presented and organised · Good telephone manner & communication skills · Resident and qualified to work in the UK. · Be prepared to discuss with customers any servicing or fault queries. · Work with full adherence to the company and customer Quality, Safety, Health and Environmental policies Responsibilities: Work closely with colleagues to deliver high quality control systems to the customer. Diagnose and rectify faults with established & new controls systems. Control Integration - where applicable ensure all systems are integrated and work simultaneously without conflict. Commissioning - carry out the setup of control systems. Carry out the second fix installation of electrical control systems. Install and connect all controls monitoring equipment to IT systems and ensure items are registered and operating correctly. Carry out site surveys and site visits as requested by Manager. Work in line with all health and safety policies, procedures, risk assessments, toolbox talks etc. Anticipate, plan for and deal with problems affecting area of responsibility. Ensure management/colleagues/main contractor/subcontractors are kept fully informed to work position and potential problems. Ensure resources such as parts and equipment are sufficient, secure, used correctly and or returned as applicable. Ensure all requested documentation/ information is completed (e.g., job sheets, site diaries, timesheets, accident report forms, sickness forms) and submitted in line with company guidelines. Work flexibly and supportively with colleagues so that the overall priorities and objectives of the Company are met. Contribute to the continuous improvement of policies and procedures within the Company. Regularly review own competence in relation to the role and seek support from colleagues and management to contribute to your own professional development. Desirables: Engineering qualifications · Siemens controls experience · PLC (Programmable Logic Controller) experience · Comp Ex qualified · C&G 2391 Testing & Commissioning · SSSTS · IPAF · CSCS trained. If this sounds like you, please get in touch. Salary negotiable depending on experience. Job Types: Full-time, Permanent (following a 6 months’ probation period). Company Vehicle provided Salary Negotiable dependant on experience (plus Overtime & company pension) Benefits: Company vehicle Company pension 25 Days Paid Holidays, including all Bank Holidays. Schedule: Monday to Friday (Plus OT when required, which may include some nights/weekends) Experience: Electrical Engineering: min 2 years Work remotely: Yes If interested in the position, apply
Job description Core Role: The CSR has overall responsibility for delivering first class customer service to their Centre’s customers and visitors and ensuring their business needs are met. The role will be extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables: Customer Service Handle day-to-day ‘front of house’ customers and their customers’ liaisons Perform reception duties in an efficient, professional and courteous manner Answer the switchboard and maintain a rapid response rate according to the agreed standards. Log information on the calls received, where required and maintain detailed and accurate records. File date and perform other routine clerical tasks as assigned and for other departments as needed. Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone and photocopier machine. Communicate and respond verbally to clients, suppliers and other members of staff clearly and effectively. Establish and maintain working relationships with co-workers, managers and the general public. Prepare meeting rooms and service of refreshments. Act as a team member and support your co-workers (CSR&BCM) to meet the expectations of clients. Handle all customer/ visitor enquiries in a courteous and friendly manner. Keep the reception and common areas clean and tidy at all times. Use reasonable discretion with customers with input from BCM Administration, Building Protocol and Activities Understand and make sure that customers follow the safety procedures at all times. General housekeeping checks to all floors, tea points and toilets. Order and maintain the correct amount of office supplies. Ensure that Health & Safety elements are managed as directed by the BCM Handle all general filing, word processing, delivery notes and purchase orders. Actively participate in Centre audits. Ensure all conference and meeting rooms are up to the Regal Court standard. Sales and Marketing Participate in Centre tours and become fully aware of Regal Court’s products and services. Be willing to get involved with selling Regal Court’s products and learn about VO’s General Responsivities Adhere to all company’s policies and procedures Read and comply with the instructions and directions as communicated via signs, notice boards and memos Conduct yourself, always, in a professional and responsible manner, promoting a good and proper image of Regal Court. Essential Skills, Experience & Qualifications: Positive customer relationship skills. Interest in learning about commercial business environments and general finance. Demonstrate ability to use knowledge of customer service is a must. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills Curious and people oriented with the ability to engage customers and ask questions with ease. Positive and happy attitude. Computer literate and will learn and show others how to use IT/Telecoms Competencies & Personal Attributes: Outgoing, enthusiastic, honest and confident individual who possess the following attributes: Ability to operate sensitively in multicultural environments and build effective working relations. Self-motivated Strong (written & verbal) communications and diplomatic skills. Ability to maintain control and perform during stressful situations. Is confident and at ease when handling customer/ visitor enquires. Positive and proactive energy. Attention to detail and extremely well organised. Professional telephone manner. PC literate and knowledge of Microsoft package. Excellent team player. Confident to interact with a range of clients up to Board level. The ability to multitask. Customer services Representative should be competent in: Sales Support Renewals Move in & Move out Meeting Rooms Virtual Office Operate GoCardless SagePay Opening & Closing Procedures Health & Safety What we will offer you? Competitive annum salary with progression to progress Monday to Friday, 8:30-5:30 Pension Scheme 20 days holiday plus all public bank holidays. Training and development opportunities. Job Type: Full-time Pay: £23,000.00-£26,000.00 per year Additional pay: Bonus scheme Quarterly bonus Benefits: Company pension Free parking Life insurance On-site parking Sick pay Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person
Job Description: We are seeking a talented and motivated Project Coordinator to join our dynamic team in the creative industry. The ideal candidate will play a pivotal role in managing various tasks and projects, ensuring that they are executed efficiently and successfully. Key Responsibilities: - Coordinate and manage multiple projects simultaneously, ensuring all deadlines are met. - Liaise with team members, clients, and stakeholders to facilitate effective communication and collaboration. - Organise and maintain project schedules, ensuring all milestones are tracked and achieved. - Assist in the visual and conceptual development of projects, contributing creative ideas and solutions. - Support video editing processes, including organising footage, making edits, and collaborating with editors to ensure high-quality outputs. - Monitor project progress and report updates to relevant parties. Ensure all project documentation is accurate, up-to-date, and easily accessible. - Foster a positive and proactive team environment, encouraging collaboration and creativity. Qualifications: - Excellent communication and organizational skills. - Strong attention to detail and a keen eye for aesthetics. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video editing software (such as Premiere Pro or Final Cut Pro), along with Microsoft Office (Word, Excel, PowerPoint). - Previous experience in the film or creative industry is a plus. - A proactive attitude with the ability to work collaboratively in a fast-paced environment. - Strong problem-solving skills and the ability to think creatively. - Available 24/7 in emergency. - As it is Global program, might need to travel several countries for shooting. Join Us: If you are passionate about bringing innovative ideas to life and making a significant impact in the creative field, we invite you to apply for this exciting opportunity. Your contributions will play a vital role in shaping our projects and enhancing our team's success. This will be short term 4-6 months contract.
We are looking for a skilled and professional Client Manager to join our team. The successful candidate will act as the first point of contact for an allocated portfolio of clients, managing their needs and ensuring that all accounting, tax, and compliance work is completed to a high standard. You will oversee client deliverables, liaise with our back-office team, and provide strategic support to clients. Key Responsibilities: 1. Client Relationship Management: Act as the main point of contact for your assigned portfolio of clients. Build and maintain strong client relationships by providing timely responses and proactive advice. Conduct regular client reviews to identify opportunities for additional services or improvements. 2. Account Management: Oversee the preparation and review of accounts, tax returns, and VAT filings for your clients. Ensure all deadlines are met by working closely with clients and our back-office team. Monitor and report on client profitability and service levels. 3. Team Coordination: Delegate tasks to back-office staff and ensure work is completed accurately and efficiently. Review work completed by junior staff, providing feedback and guidance. Liaise with the Practice Manager to escalate complex client issues or workflow challenges. 4. Advisory Services: Identify areas where clients could benefit from strategic advice, such as tax planning or business development support. Provide recommendations to clients, ensuring compliance and efficiency. 5. Compliance and Reporting: Ensure all statutory deadlines for clients are met, including Companies House filings and HMRC submissions. Maintain accurate client records and workflows within practice management software.
Job Overview The experienced Administrative Officer is responsible for supporting the administrative, financial and organisational processes within the school. General Administration · Update manual and computerised record/management information systems (MIS), including student and staff HR & absence records, class lists and internal phone listings · Update and maintain the school calendar/diary · Manage the school diary for prospective parent/carer tours · Update and maintain the school website, ensuring statutory compliance · Manage and organise completed forms from parents · Organise and distribute incoming and outgoing post · Provide administrative support to SLT and staff as needed · Organise individual and whole school training for all staff · Maintain training records for school staff, including medical, on the school’s MIS · Order, monitor and manage stock, ensuring best value following the school’s purchasing processes · Process orders for resources on behalf of school staff in line with the school’s purchasing procedures · Carry out filing, printing, and photocopying · Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary · Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required · Assist with organising school based medical and other health related appointments, including the organisation of rooms · Assist in the organisation of school trips in cooperation with other staff, including ensuring that staff and external providers (e.g. coach companies) have completed all associated risk assessments · Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Work with the external contractor to manage, administer, and reconcile the school dinner provision · Provide daily school dinner numbers to catering provider in line with the applicable service level agreement, review and agree menus each term, administer free school meals, send invoices, and reconcile payments within the school’s MIS · Provide administrative support to the EHCP process by preparing paperwork for and arranging EHCP Annual Review meetings, collating, updating, and maintaining student records, editing/updating changes to EHCPs following the Annual Review, whilst ensuring that the school’s legal obligations are met in relation to timescales · Provide support with the Local Authority consultation process, including pre-admissions consultations; and collating and processing requests on behalf of the Headteacher · Dealing with leavers’ administration · Take responsibility for the preparation of the School Pupil Census · Completion of returns for the relevant local authority and DfE as required by the Headteacher · Maintain the school’s Single Central Record (SCR) in line with statutory guidance · Document archiving · Liaise with IT in respect of equipment and systems logins · Keeping induction folders up to date · Keeping GIAS up to date · Communication with parents/carers, including working with Home School Liaison Officer to cascade information about activities to parents via Arbor · Working with the DPO to ensure compliance with GDPR, recording any breach and reporting the same immediately to the Headteacher · Reporting Subject Access Requests and Freedom of Information Requests immediately to the Headteacher Attendance Administration · Monitor and maintain an accurate record of pupil attendance, producing reports as necessary · Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed · Transfer staff absence information into the school’s MIS daily Reception · Act as the first point of contact for parents and visitors arriving at the school · Reception duties, including answering the telephone and managing the school’s email Inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant member of staff as necessary · Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner · Seeking support from other colleagues where necessary to respond to complex enquiries · Respond to messages promptly and accurately, passing on information to relevant staff members as necessary · Assist staff and pupils with the information and support they need Security · Control access to the school in line with the school’s safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes, and notifying them of safeguarding and safety procedures · Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures Written Communication · Write and send email responses that are professional and uphold the school’s vision and values · Update and distribute online and offline communications (e.g., letters, newsletters, social media posts etc.) to parents, staff, and other stakeholders · Assist with marketing and promoting the school Finance · Collect, record and issue receipts for payments from parents · Carry out financial administration in line with the school’s procedures · Payroll administration, including processing starters and leavers, time sheets for agency staff and other HR related claims HR · Support recruitment processes up to conditional offer stage, including processing applications, arranging interviews and carrying out online searches, in line with the school’s Safer Recruitment Policy · Signing off on timesheets for agency staff · Responsibility for collating and maintaining volunteer paperwork Safeguarding · The school Administration Officer will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct · Providing administrative support to the DSL · Maintain the school’s Single Central Record (SCR) in line with statutory guidance Other Areas of Responsibility · Read and follow relevant school policies · Undertaking training required to develop in the role · Ensure all duties and responsibilities are undertaken in line with the school’s Health and Safety Policy · Support with fire/evacuation checks and procedures in line with school policies This job description sets out the main duties of the post at the date it was drawn up but is not intended to be an exhaustive or definitive list. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and to promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment and the offer made to the successful candidate will be subject to and conditional upon an enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview.
Duties Develop a roster of artists to play live music events at various venues across the capital. Be responsible for booking scheduling and coordinating artists performances. Handle logistics such as venue selection, and equipment setup. Communicate with clients, from point of booking to the show date. Look to match the clients with new suitable new opportunities. Manage contracts and agreements with clients, ensuring all terms and conditions are met. Maintain a database of contacts and clients to facilitate future bookings. Experience Knowledge of different music styles and the ability to identify them. Previous experience in an office setting in a position involved in sales and / or telephone communications is preferred. Strong interpersonal skills, be persuasive and able to effectively communicate with clients. Excellent keyboard / typing skills, be competent in using social media platforms and email. Excellent organisational skills to manage multiple bookings and ensure smooth coordination of events. Ability to work well under pressure and meet deadlines.