50 Best observer Jobs in Sheffield (September 2026)

We are looking for a friendly and reliable Customer Service Assistant (work from home) to help us handle telephone enquiries and provide support to people and businesses contacting our team.This is not a sales role. Our Head Office will normally receive the first call and collect the caller’s basic details. Where somebody needs further help, the call may be transferred to you or you may be asked to call them back.You may speak with businesses that have received information from us following one of our field observations or reviews. They may want clarification, provide additional information, ask how our process works, or occasionally disagree with an observation. Your role is to listen, remain professional and neutral, answer straightforward questions and make sure anything more complex is passed to the appropriate Team Leader. What you’ll do: • Answer or return customer and business calls, • Respond to general questions about True Observer and our services, • Explain basic information about our review and observation process, • Take accurate notes, contact details and reference numbers, • Record relevant information provided by callers, • Identify what the caller needs and direct the enquiry to the correct person, • Arrange follow-up where necessary, • Follow our customer service, privacy and call-handling procedures You won’t be expected to know the answer to everything. We will provide guidance for common enquiries and clear instructions on when something should simply be recorded and escalated. We’re looking for someone who is calm and confident on the phone, polite, organised and good at taking accurate notes. Some conversations may involve complaints or sensitive topics, so being able to listen carefully and remain professional is important. The position is designed to be flexible and can fit around studies, another job or other commitments. Call volume is currently relatively low and availability will be agreed in advance, but we expect the role to grow as we expands its field operations. Full training is provided free of charge before you begin handling detailed enquiries, including privacy/GDPR awareness and an introduction to how our field operations and review process work.

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True Observer Media Ltd

Sheffield City Centre, Sheffield

Leaflet Distributor Location: Sheffield / Leeds and surrounding areas Hours: flexible/ad hoc assignments Type: Casual / variable-hours work Pay: £13–£15 per hour We are looking for reliable people to help distribute our printed material to businesses. This is straightforward, flexible work suitable for someone looking to earn extra money without committing to fixed weekly hours. What you'll do • Deliver leaflets within an assigned local area, • Follow a simple route provided by our team, • Record completion of your assigned area, • Occasionally deliver material directly to business premises, • Represent True Observer professionally while carrying out assignments How it works There are no guaranteed weekly hours. When work is available, we'll offer an assignment showing the location, expected workload and payment before you accept it. Assignments may last anything from a couple of hours to most of a day. We're looking for people who are • Reliable and punctual, • Comfortable walking for extended periods, • Able to work independently, • Comfortable using a smartphone, • Professional when dealing with members of the public, • At least 18 years old Having your own transport is useful but not essential for every assignment. Interested? Register your interest and tell us which areas you can cover. We'll contact suitable applicants when assignments become available.

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