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Guest Services Manager St Albans Quest Employment is proud to be recruiting for an experienced and charismatic Guest Services Manager to join a stunning luxury country house hotel set within 12 acres of picturesque Hertfordshire countryside. If you are passionate about delivering world-class guest experiences and leading from the front, this is your opportunity to step into a pivotal leadership role within a prestigious hospitality environment. This is more than just a Front Office position its your chance to shape memorable guest journeys and be part of a high-performing luxury operation. What Youll Be Doing Leading the Front Office team to deliver exceptional 5-star service Owning the full pre-arrival journey ensuring every guests stay is perfectly prepared Creating personalised, memorable experiences tailored to individual guest preferences Managing seamless check-ins and departures with confidence and professionalism Taking ownership of guest satisfaction, resolving concerns quickly and effectively Coordinating VIP and special attention stays to flawless standards Driving revenue through thoughtful upselling of services and facilities Supporting wider hotel operations during peak times You will be a visible, hands-on leader who thrives in a guest-facing role and sets the tone for service excellence. What Were Looking For Minimum 3 years experience in a Guest Services / Front Office leadership role within a luxury 4- or 5-star hotel Proven track record of delivering exceptional customer service Strong leadership skills with the ability to inspire and motivate a team Confident using Opera PMS and managing guest profiles, billing and reservations Highly organised with excellent communication skills Flexible to work shifts including weekends and bank holidays Whats In It For You? Competitive salary 28 days holiday + birthday off Long service rewards Discounted food, beverage & accommodation Staff events Refer-a-friend bonus Meals on duty Uniform provided If youre ready to take the next step in your luxury hospitality career and lead a Front Office team that delivers unforgettable experiences, we want to hear from you. Apply today through Quest Employment. TPBN1_UKTJ

Material Planner Welwyn Garden City Salary: £30,000 – £32,000 Working Hours: 37 hours per week About the Role We are currently partnering with our client within the construction sector to recruit a Material Planner to join their Supply Chain Management team based in Welwyn Garden City. This is a fantastic opportunity for a highly organised and proactive individual to support the smooth flow of materials while maintaining strong service levels across the business. Key Responsibilities Maintain inventory at optimal levels to meet service requirements while controlling overall stock value. Reduce excess and obsolete stock through effective planning and monitoring. Work closely with internal teams to understand future demand and align supply accordingly. Build and maintain strong working relationships with suppliers and internal stakeholders. Raise purchase orders with both internal group companies and external suppliers. Expedite urgent requirements and support internal teams with priority orders. Participate in Sales & Operations Planning (S&OP) activities and meetings. Monitor supplier performance and maintain accurate supplier records within SAP. Ensure system data is accurate and up to date, including pricing, lead times, and product details. Provide lead time and stock availability information to internal teams. Produce reports and analysis on stock levels, order status, and key metrics. Investigate and resolve discrepancies relating to stock, pricing, or system data. Support new product setup, including stocking policies and pricing structures. Identify and suggest continuous improvements to processes and systems. Represent the business professionally and uphold company values at all times. Skills & Competencies Strong organisational and time management skills with the ability to prioritise effectively. Numerically confident with excellent communication skills. A team player who can collaborate with a wide range of stakeholders. Proactive mindset with the ability to take initiative. Professional, detail-oriented, and methodical approach to work. Good commercial awareness and understanding of business operations. Experience Required Previous experience in inventory or material planning within a fast-paced, customer-focused environment. Experience using SAP or a similar ERP system. Proven ability to work collaboratively across departments. Proficient in Microsoft Office, particularly Excel. If you would like to apply then please email your CV to (url removed) or call Jade on (phone number removed) Closing date is 02.05.2026 - Please note this could change subject to suitable applications Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Senior Sales Negotiator Our client who are a well-established independent Estate Agency in St Albans who are seeking a motivated and dynamic Senior Sales Negotiator to join their team. In this role, you will be responsible for facilitating the sale of residential properties, ensuring a seamless experience for both clients and customers. Your exceptional communication skills and strong organisational abilities will be key in managing client relationships and navigating the property market effectively. Some responsibilities, but not limited: Registering new applicants and deal with enquiries via face to face, telephone or email. Engage with clients to understand their property needs and preferences. Conduct viewings of properties, providing detailed information to potential buyers. Maintain accurate records of client interactions, property listings, and transactions. Collaborate with other team members to ensure efficient operations within the office. Stay updated on market trends, property values, and local regulations. Provide administrative support as needed, and ensuring all procedures are carried out in line with company legislation guidelines Experience 1 year experience within Estate Agency Exceptional communication skills, both verbal and written, with the ability to build rapport with clients. Well presented with a positive attitude. Willingness to exceed expectations through great customer service skills Honest and trustworthy A full clean driving licence. For further details, apply or call Warren at AMR in strict confidence TPBN1_UKTJ

Junior Office Administrator – St. Albans Our client are a Main Contractor that are looking for a Junior Office Administrator to join their team based in St. Albans. Duties: • Providing customer service, • Reviewing construction projects, • Keeping and maintaining an accurate and up-to-date record of construction supplies, • Working collaboratively with other construction managers and contractors, • Typing up documents, • Responding to business enquiries, • Drawing up contracts To find out more about this position as a Office Administrator in St. Albans, call Lilly of CPR Recruitment CPR Recruitment are currently on over 500 sites across London & the South East. If this role isn't for you due to location or project type get in touch via the numbers above to find out about our other opportunities within the white collar side of construction

Accounts Assistant (12 month FTC) As an Accounts Assistant, you will support the finance function with a range of day-to-day accounting activities, helping ensure financial records are accurate, organised and up to date. This is a varied role where you will work closely with internal teams and customers, supporting financial processes that keep the business operating smoothly. The role would suit someone organised, detail-focused and comfortable working with financial systems in a busy operational environment. Key Responsibilities Your responsibilities will include: Managing monthly collections and supporting the process of chasing outstanding invoices Processing card payments over the phone and allocating payments to customer accounts Completing end-of-day finance processing tasks Coordinating the credit note approval process Accurate financial data entry and maintenance of accounting records Supporting month-end and year-end financial activities Liaising with customers and internal departments regarding payment queries Maintaining organised records in line with company procedures Supporting ad-hoc operational purchasing tasks when required What We’re Looking For The successful Accounts Assistant will have: Previous experience working in an accounting or finance support role Strong data entry skills and excellent attention to detail Good organisational skills and the ability to manage multiple tasks Confidence communicating with colleagues and customers regarding finance queries Familiarity with accounts payable procedures or general ledger processes Comfort using accounting systems and Microsoft Office Experience within a financial services or product-based environment would be beneficial but is not essential. Experience using Business Central would be advantageous. Hours, Location & Working Arrangement Full-time, Monday to Friday 08:30 - 17:30 - Office-based role Location: Victor Way, Radlett Road, Colney Street, St Albans, AL2 2FL Contract: 12-month Fixed Term Contract (Maternity Cover) Salary & Benefits £28,000 – £29,500 per year Additional benefits include: Free parking 20 days holiday plus bank holidays (increasing with service) Christmas shutdown Pension scheme Free on-site canteen with breakfast and snacks Team lunch provided every Monday Stable opportunity within an established and growing UK manufacturer Opportunity to develop accounting experience in a collaborative finance team If you are looking for an Accounts Assistant role where you can develop your finance career while contributing to a successful and innovative business, this could be an excellent opportunity. Click to Apply

Account Manager - 12 Month Fixed-Term Contract in Hatfield, Hertfordshire Are you passionate about building strong business relationships and delivering exceptional customer experiences? We're looking for an Account Manager to join a dynamic team in Hatfield on a 12 month fixed-term contract, starting as soon as possible. This role is all about ensuring valued customers receive outstanding service, regular engagement and tailored support that drives satisfaction and long-term retention. Why You'll Love This Role As an Account Manager, you'll be reactive and proactive as the go-to person for existing customers, helping them unlock the full potential of services on offer. Your proactive approach will ensure they feel supported, informed and included at every stage of their journey. You will be working alongside another Account Manager and be part of a wider team of 10 in the business. You'll be based in a modern Hatfield office, with occasional travel across Hertfordshire for networking events and customer meetings. A car driver is essential and it would help if you could be flexible with occasional early starts for events. What We're Looking For Proven experience in B2B customer engagement, whether in sales, service or account management. A professional, confident approach to conversations at all levels. Strong communication and relationship-building skills. A proactive mindset and ability to spot opportunities for growth. Familiar with working to KPI metrics. What You'll Be Doing Engaging with customers daily, offering advice and opportunities, booking service reviews and gathering feedback. Managing renewals and identifying opportunities for upgrades. Up-selling additional services to generate revenue. Maintaining accurate records in the CRM system and setting up new accounts. Supporting at events and with projects. Location: Hatfield office with free parking. Benefits 25 days annual leave + bank holidays. Pension scheme with 5% employer contribution. Private health insurance after 6 months Bright, contemporary office with kitchen facilities and rest areas. Commission on up-sells. Please discuss the salary in person with Tate This is a fantastic opportunity for someone who loves connecting with people, enjoys variety in their work and who wants to make a real impact on customer satisfaction and retention in a collaborative team environment. Please use your CV through the APPLY button. Tate will call to discuss the opportunity in more detail with shortlisted candidates. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Graduate/Entry-Level Customer Advisor Are you a bright, enthusiastic graduate (or entry‑level candidate) looking to kick‑start your career in a fast‑paced role where every day is different? Do you love helping people, solving problems, and keeping things running smoothly? If so, this is a brilliant opportunity to join a friendly, close‑knit Utilities team where excellent customer service is at the heart of everything we do. We’re looking for someone switched‑on, proactive, and eager to learn, someone who enjoys juggling multiple tasks and building genuine rapport with customers and suppliers. If you’re naturally curious, confident, organised, and thrive in busy environments, we’d love to meet you. What You’ll Be Doing • Managing and resolving a wide range of utility‑related customer queries within agreed timeframes, • Handling varied enquiries (including more complex issues) with professionalism and a strong customer‑first mindset, • Coordinating tenancy changes and ensuring supplier records are updated accurately, • Building great working relationships with utility suppliers and internal teams, • Checking contract details, reviewing invoices, and ensuring all information is accurate, • Processing contract terminations and following up on supplier objections, • Keeping up‑to‑date with industry changes and sharing relevant updates with the team, • Maintaining clear, accurate records across internal systems, • Supporting the Utilities Team Manager with admin tasks, ad‑hoc work, and small projects What We’re Looking For • A genuine passion for customer service — you enjoy helping people, • Strong attention to detail and excellent organisation skills, • Good numeracy and solid administrative ability, • A proactive, curious, self‑motivated mindset, • Confidence to challenge suppliers when needed, • Ability to multitask and stay calm in a fast‑moving environment, • A natural team player who wants to contribute to shared goals You'll be joining a supportive team with ongoing training, development, and great company benefits. The environment is relaxed but professional and you even get your birthday off! Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience

We are recruiting for a Customer Compliance Support Advisor to join a successful and growing company based in St Albans. Our client is one of the leading players in their field and are recognised for their high levels of customer service. They're a friendly, sociable company with a relaxed yet professional atmosphere! The main purpose of the role is to support the Compliance Manager with the monitoring of client accounts and due diligence. It is a great opportunity for someone looking to get into a compliance role or perhaps you are looking to further your customer service career! What’s in it for you? • Salary: Up to £30k depending on experience, • Hours: Shift work/rota – normal hours: 9am to 7pm on Mondays and 9am to 5.30pm Tuesday to Friday, • 40 hours per week, including some weekend work (hours to be discussed), • Hybrid working available once trained, 2 days WFH, 3 days in the office, • Generous bonus scheme after 6 months, • 25 days holiday (increasing to 30 after 2 years), • Contributory pension scheme, • Life insurance benefit (4x salary), • Enhanced parental leave., • Private medical insurance, • Discounts scheme for gym membership, travel and cinema, • Free parking Key responsibilities: • Categorising, verifying and assessing customer KYC documentation. Checking for authenticity and any signs of potential financial vulnerability on financial statements, • Responding to ad-hoc business and customer questions and queries in relation to compliance, • Escalating questions to appropriate senior staff members using the correct channels when not able to answer them personally, • Reviewing customer declared income and savings figures where there are signs of obvious inaccuracy or inconsistency, • Undertaking Marketing Affiliate PEP and Sanction checks, • Reviewing advertising platforms and affiliate partners to ensure that holding a relationship with such partners would not lead to a breach of any regulatory requirements, • Assessing whether customers across brands with similar personal details are the same person. What the employer is looking for: • Experience interacting with customers over the telephone, • Be sensitive, professional, and resilient when conducting customer interactions, • Have excellent attention to detail and have strong written and oral communication skills, • Be intellectually curious and have the confidence to follow up compliance concerns using your own initiative, • Have proven organisational skills, with the ability to prioritise, multi-task and work under pressure, • Have the ability to develop good relationships with other departments and with clients, • Available to work evenings and weekends to align with when our customers are most contactable. The successful candidate can choose between shift patterns, working one day either every weekend or every other weekend, with a day off in lieu during the week Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted

Job Title: Management Accountant / Company Accountant * Location: Welwyn Garden City, Hertfordshire * Salary: £50,000 - £60,000 per annum (depending on experience) * Contract: Full Time, 37 hours per week, Monday to Friday * Working Hours: Flexible set working hours available between: 8:00am – 5:30pm. Early 30 minute finish on a Friday * Hybrid Working: Option to work from home up to 3 days per week following successful completion of probation Management Accountant / Company Accountant: Are you an experienced Management Accountant or Company Accountant looking for a role where you can take ownership of the finance function? Do you have previous experience working within a growing, entrepreneurial SME environment? Are you fully or part qualified accountant? Maybe you have a CIMA, ACCA or a Finance related degree or similar? Have you used Sage systems previously, ideally Sage 200, and feel confident managing financial data and reporting? Would you be comfortable taking responsibility for all financial aspects of a business, from reporting through to commercial insight? Are you a confident, organised and proactive individual, with strong communication skills and a solutions focused approach? Would you value a role offering flexible working and hybrid options? Are you looking to join a well-established, friendly and forward thinking business with excellent company perks and where you can genuinely make an impact? If you answer ‘YES’ to some of the above then please get in touch with TalentHQ Recruitment today… Our client Our client is a well established and growing consultancy, specialising in procurement and cost reduction solutions across a variety of sectors. With a strong reputation built over many years, they partner with organisations ranging from SMEs to large PLCs, delivering expert support and longterm value. Their continued success is driven by innovation, high service standards and strong client relationships, supported by a collaborative and forward thinking team culture. This is a key and integral opportunity to join their finance team as a Management Accountant / Company Accountant, playing a pivotal role in supporting the continued growth of the business. Principle Responsibilities: Taking responsibility for all financial aspects of running the business this role requires a technically competent and qualified accountant. You will be highly organised and able to communicate effectively with people at all levels inside and outside of their business as well as being a person of great discretion. Key Responsibilities: In additional to managing a small finance and admin team, you will be responsible for: Producing monthly management and year end accounts with detailed analysis of costs Business planning and forecasting Produce reports as required to meet the needs of the business Preparation and delivery of payroll, pensions, and VAT for all group associated companies Overview and understanding of current credit control Overview and understanding of their billing system Ensuring that suppliers are paid on time Management of cash flow and banking activities Preparation of statutory account packs, liaising with external auditors ensuring information requirements are met Review and improve existing company processes Companies House returns Qualifications: Qualified Accountant (ACA, CIMA, ACCA or equivalent). Relevant experience as a Management Accountant in a similar sized business. Attributes & Skills: Proficient in the use of MS Office and financial management software Must have a solid working knowledge of Sage Accounting (ideally Sage 200) and be an intermediate to high level user of Microsoft Excel. You will have good IT skills and be comfortable managing and manipulating large amounts of data in Excel. You will deliver a superb level of customer service to all stakeholders inside and outside the business and have the ability to take on responsibility and accountability. You will be expected to organise and prioritise your workload with a strong level of accuracy and attention to detail. Benefits: 22 days hols + 1 day birthday each year Annual leave goes up 1 day per year, up to 25 days per year max (excluding Bank holidays). Long service awards Investors in People accredited Generous company pension scheme Private health insurance paid by the company after 2 years TOIL (Time off in Lieu) up to 7.5 hours can be taken per month for extra hours worked during that month Employee discounts and savings. Onsite parking Thank you for your interest in this vacancy, which is being advertised by TalentHQ Ltd, acting as an Employment Agency. Your application will be considered alongside others, and we will contact you within 5 days if you are shortlisted. Due to the high volume of applications we receive, we regret that we are unable to respond to each applicant individually. By applying for this role, you accept our Privacy Policy which you can find on our website

Think Specialist Recruitment are delighted to be working with a well established company based in the St Albans area. This person will be working within a team of 4 providing a great level of service to various clients, building and maintaining relationships. This is an exciting opportunity for someone who has previous experience within customer service ideally within B2B customer service, that enjoys working within a great team environment. Strong communication skills with the ability to build relationships professionally are a must for this opportunity. Salary - £28,000 - £30,000 plus bonus. Monday - Friday - 8:30am - 5:30pm Office based Some of the duties will include: Build and develop existing client relationships Working with clients within a professional and friendly manner Providing a great level of service over the phone and via email Calculating quotations for clients Keeping the in house system up to date Accurately recording information Working well as part of a team The suitable candidate: Great communication skills on all levels Ability to build good working relationships Great team player Personable with a good telephone manner Happy to be office based Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Account Executive - Kickstart Your Career in Style Join a thriving team of 30 awesome Account Managers and take your first big step into the world of customer relationships! Whether you’re a recent graduate, early‑career talent, or someone with a bit of office experience ready to rise, this role is your launchpad. This is NOT a sales role—it’s all about nurturing existing clients, building rapport, and delivering outstanding service. You’ll get to enjoy regular face‑to‑face client meetings, supported by your very own company car. Hybrid working becomes available after probation. What You’ll Do • Build warm, long‑lasting client relationships, • Develop and manage a thriving client portfolio, • Deliver top-tier customer service every day, • Get out and about for face‑to‑face client meetings Who You Are You’re someone who: • Is a natural people‑person with buckets of positivity and enthusiasm, • Shines in customer service, • Has solid Word and Excel skills and is numerate (GCSE Maths B/6), • Great Problem Solver, • Presents confidently and clearly, • Holds a full UK driving licence Perfect for: • Early‑career professionals, • Graduates aiming for a client-facing role, • Office‑experienced candidates ready to step up Perks That Shine • £26k salary and company car, • £3k guaranteed first‑year bonus (£750 quarterly!), • Generous pension scheme, • Long‑service awards, • Early‑finish Fridays, • Hybrid working after probation, • Employee discounts, savings, and even a day off on your birthday Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience

Area Sales Manager West London £45,000- £55,000 basic Company car, bonus scheme, 25 days holiday plus banks, laptop, phone and more Overview We are seeking a dynamic and results-driven Area Sales Manager to join our team in the plant hire industry. This role offers an exciting opportunity to manage a mix of account management and new business development, covering West London and surrounding areas. The position involves a combination of on-the-road client visits and working from home, providing flexibility and variety in your day-to-day activities. If you are a motivated sales professional with a proven track record in driving revenue growth and building strong client relationships, we want to hear from you. Responsibilities As an Area Sales Manager, your key responsibilities will include: Managing and growing an existing portfolio of accounts, ensuring excellent customer satisfaction and retention. Identifying and securing new business opportunities within the designated territory. Developing and executing sales strategies to achieve and exceed revenue targets. Conducting regular client visits to build and maintain strong relationships. Providing expert advice on plant hire solutions tailored to meet client needs. Collaborating with internal teams to ensure seamless service delivery. Monitoring market trends and competitor activity to identify growth opportunities. Preparing and delivering sales reports, forecasts, and presentations to senior management. Qualifications To be successful in this role, you should possess the following: Proven experience in a sales role, ideally within the plant hire or related industry. Strong account management and business development skills. Excellent communication, negotiation, and interpersonal abilities. Self-motivated with the ability to work independently and manage your own schedule. A results-oriented mindset with a focus on achieving and exceeding targets. Full UK driving license. Proficiency in using CRM systems and Microsoft Office Suite. Day-to-Day Your typical day will involve: Visiting clients across West London and surrounding areas to strengthen relationships and identify new opportunities. Working from home to plan your sales activities, prepare proposals, and follow up on leads. Collaborating with internal teams to ensure client requirements are met. Attending industry events or networking opportunities to expand your professional connections. Monitoring your sales pipeline and updating progress in the CRM system. Benefits We value our employees and offer a competitive package, including: A basic salary of £45,000 - £55,000 per annum, depending on experience. A performance-based bonus scheme to reward your achievements. A company car to support your on-the-road activities. 25 days of annual leave, plus bank holidays. A company-provided phone and laptop to support your work. Opportunities for professional development and career progression. If you are ready to take the next step in your sales career and thrive in a role that combines autonomy, variety, and the chance to make a real impact, we encourage you to apply today. Join us and be part of a team that values excellence, innovation, and customer satisfaction. SER-IN

Affinity Water is offering a fantastic career opportunity to join our skilled frontline teams as an Apprentice Customer Service Technician. Whether you're leaving school or college, looking to upskill in your career, or seeking a complete career change. Affinity Water will give you the help and support you need to succeed. As an apprentice you'll join a recognised water industry training programme, carefully tailored to your development and delivered by leading industry experts. Youll be working in a real team alongside people with years of solid experience, who will give you day-to-day support and mentorship, helping you to learn the tools and techniques you need to build a rewarding career in the water industry. About our Customer Service Technicians Our Customer Service Technicians are responsible for operating and stewarding our below-ground networks to ensure we provide high quality drinking water to our customers. They are responsible for making cost effective decisions on the operation, repair and maintenance of the water network, ensuring there is minimal disruption to our customers water supply. Our Customer Service Technicians attend customer home appointments to resolve water supply issues. They investigate, advise and report on enquiries providing a quality customer experience to meet customer expectations on all enquiries while delivering regulatory and company standards. This is a varied role, which may include supporting with burst mains, supporting the fire brigade with water supplies, planning and executing network isolations to facilitate works, investigating reports of visible leakage and completing network MOTs to assure the accessibility and operability of our assets. About the Programme As an Apprentice Customer Service Technician, you will work with Affinity Water and our approved training provider to meet the key responsibilities of your programme and the wider duties of your role. This is an exciting chance to kickstart your career and we will support you every step of the way through a range of activities and real-world opportunities. These include: Attending workshops, virtual learning sessions and coaching sessions as planned Completing a variety of learning activities, assignments and exams Taking part in additional off the job learning activities to support your growth Receiving regular progress reviews with your manager and training provider Undertaking an end-point-assessment at the end of your apprenticeship to confirm your achievement Sharing feedback and helping to shape our future careers schemes Accessing additional eLearning and self-driven learning offerings for further growth Receiving mentorship from experienced industry teams Shadowing all aspects of our network operations and getting involved as you progress Developing knowledge of our vital water networks Working across a variety of locations Developing first-class customer service skills and learning what it takes to be at the front line of an essential public service Working collaboratively with a variety of colleagues from across the Business, including other Customer Operations teams, Control Operations Centre, Planning and street works teams, Water Quality, Asset Strategy, as well as external stakeholders and supply partners. Working at both indoor and outdoor locations which involves working in a variety of weather conditions. Requirements Full UK Clean/Manual UK Driving Licence 3 GCSEs with a grade 4 (C) or above(Desirable) Ability to perform manual handling activities safely and competently such as operating valves and lifting lids. Competent in use of Microsoft Office applications Keen interest in the environment and water industry Willingness to help people and support local communities Strong desire for career progression and passion for continual learning Pay and Benefits A starting salary of £20,827 with an additional flex allowance of £4,884 Salary reviews at key programme milestones with the potential to earn £40,137 plus flex allowance when fully trained and qualified and having successfully achieved all targets An additional standby allowance of £5,694 once all programme elements are completed and you are signed off to work as an independent Customer Service Technician Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 23 days rising with length of service, and the option to purchase up to 5 extra days. A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Disability confident (if you need to apply through a different format, please contact the Talent Acquisition Partner for this role) Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. TPBN1_UKTJ

Job Title: Service Administrator • Salary: £28,000 - £30,000 per annum Location: Welwyn Garden City, Hertfordshire • Contract: Permanent, Full Time, • Working Hours: Monday to Friday, 9:00am – 5:30pm or 8:00am -4:30pm (some flexibility), • Hybrid: Potential option to work from home one day per week Service Administrator • Have you previously worked in a Service Administrator, Customer ServiceHelpdesk role or similar?, • Maybe you are experienced working in the security sector and have been involved in coordinating engineers, scheduling maintenance visits or managing reactive service requests?, • Do you thrive in a fast paced and reactive environment, where no two days are the same?, • Do you have a strong customer service background and enjoy resolving issues efficiently while maintaining excellent client relationships?, • Are you highly organised, able to prioritise multiple tasks and remain calm under pressure?, • Would you like to join a dynamic and supportive team environment, where your contribution directly supports service delivery for major blue chip clients? If you answered ‘YES’ to some of the above, then please get in touch with the TalentHQ Recruitment team as we would love to hear from you… Our Client: Our client is a well established and highly respected organisation specialising in the delivery and maintenance of security systems for leading businesses. Working with a portfolio of blue chip clients, they have built an excellent reputation for delivering exceptional service and consistently exceeding expectations. Their team is made up of dedicated and collaborative professionals, working together to deliver high quality operational support and technical expertise. Due to continued growth, they are now seeking a Service Administrator to join their busy and growing team in Welwyn Garden City. Job Role: The role of Service Administrator covers various support duties and other related obligations. As Service Administrator, you will work as part of the Admin Team providing service support for Maintenance Contracts and Small Works Projects. As their clients are typically “bluechip”, there is an expectation of you to present yourself in a manner that reflects the environment you work in and the work you produce. Their clients have come to expect their service levels to overdeliver in every stage of the business delivery/ Your management team will always support you in all areas, but you should be able to work independently to the expected level. Using their core values in your everyday workwill help maintain this standard. Duties: Liaising with clients and third parties to book in maintenance visits, calls and small works Setting up new Maintenance Contracts and issuing Welcome Pack Issuing reports and quotations for Maintenance Contract clients Ensuring service calls are logged and updated Daily communication with our Engineering Service Team Assist with RAMS / Permits Monthly performance reporting for Maintenance Contracts Service Invoicing Scheduling works / Planner with the team Liaising and supporting their clients over the phone and by email Perform administrative tasks such as preparing estimates / quotations through our preferred customer software Ensure documentation is complete, current, and appropriately stored Work closely will all relevant personnel to ensure effective and efficient implementation Liaise and work with their clients, contractors and sub-contractors Responsibilities: Comply with our clients Policies and Procedures to ensure they comply with relevant Standards for their industry (NSI Gold) and IT functions Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide prompt and accurate feedback to customers and management Ensure proper recording, closure and management of issues and tasks Qualification: Must have a high attention to detail Excellent IT Skills (MS Office Suite) Being flexible, proactive and accurate Good written and spoken communication abilities Being able to work with one or more teams Strong work ethic and ambition to progress Benefits: Personal career development 25 days annual leave (excluding Bank Holiday’s) Family private healthcare policy Company Pension Competitive remuneration package Laptop An open and friendly working environment 4 Week sabbatical after 10 years of continuous employment Continuous team building and progressive support Thank you for your interest in this vacancy, which is being advertised by TalentHQ Ltd, acting as an Employment Agency. Your application will be considered alongside others, and we will contact you within 5 days if you are shortlisted. Due to the high volume of applications we receive, we regret that we are unable to respond to each applicant individually. By applying for this role, you accept our Privacy Policy which you can find on our website

Customer Service Representative. Previous experience in a customer service or similar administrative role. On behalf of my client, I am recruiting for a Customer Service Representative to join a well‑established, globally operating organisation within the engineering and manufacturing sector.

Delivering high quality customer service by telephone and in writing in the customer services team. Job Details: Customer Service Assistant - Combined Call Centre & Back Office (2 roles). Vacancy Name Customer Service Assistant - Combined Call Centre & Back Office (2 roles).

This role involves delivering high-level customer service, supporting internal sales, and managing customer accounts. The ideal candidate will have customer service experience, be highly organized, and proficient in Microsoft Office. A well-established organization in the engineering and manufacturi

A leading rental company in Aldridge is seeking a customer service administrator for a temporary ongoing role. The successful candidate will support the hire desk team, manage rental admin duties, handle customer queries, and ensure excellent service delivery. Key skills include effective communicat

As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience. Experience in account management, customer service, or a commercial support role. Account Manager - Custom

Previous moderate experience in a customer related service industry together with excellent communication skills and customer care skills are essential. Based in Airdrie Leisure Centre, Airdrie, your main task will be to assist our customers within the busy venue and ensure that they enjoy their vis

The role involves responding to customer inquiries from Spanish-speaking clients, making it essential to have strong communication and customer service skills. A leading recruitment agency is seeking a Spanish-speaking Customer Service Administrator for a temporary contract of 2-3 weeks. This positi

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

We are seeking a Spanish-speaking Customer Service Administrator to support our team on a temporary basis. This position centres on customer service and administration rather than sales. Strong customer service or administrative background.

A well-established engineering and manufacturing business in Hove is seeking a proactive Customer Service Representative to support customers with their orders and enquiries. Ideal candidates have previous customer service experience, strong Microsoft Office skills, and the ability to work under pre

This fast-paced role offers a proactive approach to nurturing customer relationships and requires managing orders and service requests. A recruitment agency is seeking an Account Manager in Burgess Hill to provide outstanding customer service and manage client accounts. Ideal candidates will have ex

Customer Service Advisor Permanent Ipswich/hybridClosing date - 10 April2026Who we are: Were not just talking about making a difference, were making it happen.

FRENCH SELECTION (FS)German speaking Customer Service and Sales Support AssistantLocation: DoncasterSalary: up to £35,000 per annum Ref: 8225GCTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8225GCThe company: A well-establ

Where:EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)Full time:PermanentSalary:£25,087.

Refer patients to appropriate services, including GP, urgent care, or emergency services. Integrated Urgent Care service.

We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will work as part of a team providing a high level of service to the patients and employees and will requir

Refer patients to appropriate services, including GP, urgent care, or emergency services. Integrated Urgent Care service.

Sales Advisor With Customer Service SkillsImmediate Availability - Start as a Sales AdvisorPut your sales and customer service skills to good use!Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include nationa

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers acro

Position:Dutch Speaking Customer Service AdvisorOperating hours:Monday Friday 8am 5pmLocation:Fountainbridge, EdinburghSalary:£26,800Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:33 days annual leaveWorkplace health cas

An exciting new Customer Service Advisor opportunity at DX!About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! We are a leading independent parcel, mail and logistics services

They send out a considerable volume of orders to customers which need to processed, organised, printed and packed in a.

About a career with ElisElis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors. In the In

Customer Service Assistant - Gates (CRW) - Crawley Key InfoRole: Gateline AssistantLocation: Crawley, West Sussex Contract: Full Time, averaging 35 hours per week + SundaysRoster:

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. To join us in this role, youll have experience of working in a customer servi

Job Description:Job DescriptionCould you be one of our Customer Service Associates?As the worlds leading off-price retailer of clothing and homeware worldwide, were all about putting our customers first. The skills youll learn working in our Customer Service w

Inventory checks and ordering general office supplies. Management of cleaning services. Ensuring showrooms and offices are always presentable.

A private healthcare provider in the New Forest seeks a professional and organised Receptionist Administrator to join the team on a part-time basis.This varied front-of-house role involves welcoming patients, managing appointments, handling calls and enquiries, processing payments, and ensuring reco

We work with a fashion business who are seeking a Temporary Customer Service Assistant to join its customer support team. This role will involve handling customer enquiries, ensuring a high standard of service, and supporting the overall customer journey across multiple channels. Previous customer s

A leading building materials supplier in Greater London is looking for team-oriented individuals to provide excellent customer service and utilize specialist equipment like sawmills and forklifts.

A leading retail chain in the United Kingdom is looking for a Customer Service Assistant. The ideal candidate will have strong communication skills, a passion for helping customers, and the ability to work effectively in a team. This role involves providing exceptional service, maintaining the store