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University of Cambridge
Office Administrator
hace 7 días
Jornada parcial
Cranbrook, Ilford
Part-Time Job Administrator – Trinity Pathway College Trinity Pathway College is a new and growing college, and we are looking for someone who is enthusiastic about joining us at an early stage and growing with the organisation. This is a part-time administrative role suitable for someone who may have little or no previous work experience. Experience is not essential. We are looking for someone who is reliable, willing to learn, confident using computers and keen to develop their skills as the college grows. What you will do • Provide general administrative support to the college., • Maintain accurate student and college records., • Organise and update documents and files., • Assist with emails, letters and general correspondence., • Support student enrolment and course administration., • Maintain attendance and other records., • Assist staff with day-to-day administrative tasks., • Help keep college information organised and up to date. What we are looking for • No previous experience required., • Willingness to learn and develop with the college., • Good organisational and time-management skills., • Confident using Microsoft Word and Excel., • Excellent attention to detail and strong record-keeping skills., • Good communication skills., • Reliable, responsible and willing to work as part of a small team., • A positive attitude and willingness to take on new responsibilities as the college develops.
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Saxon Healthcare
Office Administrator
hace 14 días
£32000–£44000 anual
Jornada completa
Cranbrook, Ilford
Job Title: Office Administration Other administrative occupations not elsewhere classified * Manage day-to-day office administration, including filing systems, electronic records, databases and office correspondence. * Arrange meetings, prepare agendas, take minutes and coordinate communication with staff, clients, suppliers and external parties. * Maintain office supplies, stationery, IT equipment and service-provider records. * Prepare letters, reports, presentations, spreadsheets and administrative documents for management. * Receive, log and respond to routine enquiries, complaints and requests, escalating matters where appropriate. * Maintain personnel, attendance, leave, training, and recruitment records, including arranging interviews and inductions. * Support financial administration by processing invoices, maintaining expense records, monitoring office budgets, and assisting with payment documentation. * Implement and maintain office procedures, data-protection requirements, and health-and-safety records. * Monitor administrative workloads and support the supervision and coordination of administrative staff where required. * Carry out other reasonable administrative duties required for the efficient operation of the business.
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VISION LANS PROPERTIES LTD
Office Administrator
hace 16 días
£28000–£32000 anual
Jornada completa
Romford
Manage day-to-day administrative activities, including correspondence, filing, document preparation and general office coordination. Maintain accurate property, tenant, supplier and client records, ensuring information is organised, updated and readily accessible. Handle incoming enquiries by telephone, email and other communication channels, directing matters to the appropriate team member where necessary. Prepare tenancy, property management, maintenance and other administrative documents in accordance with company procedures. Process invoices, receipts, purchase orders and routine financial documentation, referring discrepancies to the relevant manager. Assist with preparing reports, business documents and other administrative materials to support daily operations.
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New Herblife Ltd
Office Manager
hace 1 mes
£31300–£41700 anual
Jornada completa
Cranbrook, Ilford
About the role New Herblife Ltd is seeking an organised and experienced Office Manager to oversee the company’s day-to-day administrative operations. The successful candidate will ensure that the office runs efficiently while providing administrative support to senior management and the company’s HR and finance functions. Key responsibilities • Organising internal and external meetings and maintaining company diaries;, • Managing office databases, administrative records and filing systems;, • Booking business travel, transport and accommodation;, • Organising company events, meetings and conferences;, • Ordering stationery, IT equipment and other office supplies;, • Managing correspondence and responding to complaints and enquiries;, • Preparing business letters, presentations, reports and other documents;, • Supervising and monitoring the work of administrative employees;, • Processing invoices and maintaining accurate financial records;, • Monitoring office expenditure and assisting with the management of office budgets;, • Developing, implementing and maintaining office procedures and administrative systems;, • Organising induction programmes for new employees;, • Ensuring that workplace health and safety policies and records remain up to date;, • Attending meetings with senior management and implementing agreed actions;, • Maintaining personnel records and supporting general HR administration;, • Arranging interviews and assisting with the recruitment process; and, • Updating financial documents and liaising with the company’s accountant where required. Skills and experience The successful candidate should have: • Previous experience in office management or a comparable administrative role;, • Strong organisational and time-management skills;, • Excellent written and verbal communication skills;, • Experience supervising or coordinating administrative staff;, • Good working knowledge of Microsoft Office and office database systems;, • The ability to prepare professional correspondence, reports and presentations;, • Experience handling invoices, budgets or basic financial administration;, • The ability to manage competing priorities and work with minimal supervision; and A professional, reliable and confidential approach to their work.
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EDGE MORTGAGE LTD
Office Manager
hace 2 meses
Jornada completa
Ilford
EDGE MORTGAGES LTD is looking for a motivated, organised and hardworking Office Manager to join our growing team. Key Responsibilities • Manage the day-to-day running of the office., • Handle administrative tasks, documents and schedules., • Support the team with general office and computer-based duties., • Communicate professionally with clients and colleagues., • Maintain an organised and productive office environment., • Assist with other tasks as required. Requirements • Fluent Urdu is essential., • Must be a fast learner and able to adapt quickly., • Comfortable working flexible hours when required., • Hardworking, reliable and responsible., • Good computer skills and confidence using office software., • Strong communication and organisational skills., • Positive attitude and ability to work independently and as part of a team., • Previous office or administrative experience is preferred but not essential. We are looking for someone who is reliable, proactive, hardworking and eager to learn, with excellent communication skills and the ability to take responsibility. If you are organised, confident and looking for an opportunity to grow your career with a growing mortgage business, we would love to hear from you.
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Denfenx
Business Administration Apprentice (IT Sector)
hace 59 minutos
£27000 anual
Jornada completa
London
Job description Kick-start your career with an exciting opportunity as a Business Administration Apprentice within a leading IT company based in London. This paid apprenticeship is designed for students who have recently completed their A-Levels and are looking to gain practical workplace experience while earning a salary and working towards a recognised qualification. As part of a supportive and professional team, you will develop valuable business administration skills while assisting with the day-to-day operations of a fast-paced technology business. You'll gain hands-on experience across administration, customer service, project coordination and business support, providing you with an excellent foundation for a successful career in the IT industry. This is an ideal opportunity for motivated individuals who are organised, eager to learn and ready to take the first step into a professional career. Key responsibilities • Support the day-to-day administrative functions of the business and assist various departments across the organisation., • Manage emails, calendars and meeting schedules using Microsoft Outlook., • Prepare professional documents, reports and presentations using Microsoft Word, Excel and PowerPoint., • Update and maintain customer records and company databases using internal CRM systems., • Assist with processing business documentation, purchase orders and general office administration., • Coordinate meetings, training sessions and internal communications., • Provide excellent customer service by responding to telephone and email enquiries in a professional manner., • Support project administration for the IT team by tracking tasks, documentation and deadlines., • Organise and maintain digital filing systems to ensure company records remain accurate and accessible., • Work closely with experienced colleagues to develop knowledge of business operations and the technology sector., • Maintain confidentiality and handle sensitive business information professionally., • Complete apprenticeship coursework and attend any required training sessions. What we're looking for Recently completed A-Levels (or equivalent qualifications). Applicants must include their UCAS points on their CV as part of the application process. No previous office or administration experience is required, full training will be provided. Strong computer skills with a good working knowledge of Microsoft Office (Word, Excel, Outlook and PowerPoint). Excellent written and verbal communication skills. A professional, enthusiastic and positive attitude with a willingness to learn. Strong organisational skills and attention to detail. Good time management and the ability to prioritise tasks effectively. Ability to work independently as well as part of a team. An interest in business administration and the IT industry. Benefits Starting salary of £27,000 per annum. Fully funded Business Administration qualification. Ongoing mentoring and career development opportunities. Valuable hands-on experience within a growing IT organisation. Supportive, professional team environment.
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Procurement Manager
hace 16 horas
Jornada completa
London
The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving
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Business Administration Apprentice (Construction Sector)
hace 1 hora
£27000 anual
Jornada completa
London
Business Administration Apprentice (Construction Sector) Job Overview Kick-start your career with an exciting opportunity as a Business Administration Apprentice within a professional construction company based in London. This paid apprenticeship is ideal for motivated individuals looking to gain practical office experience while developing valuable business and administrative skills within the construction industry. You will work alongside experienced professionals and support the day-to-day administrative operations of a busy construction business. The role will give you exposure to project coordination, document management, supplier communication, customer service and general business support. This is an excellent opportunity for someone who is organised, reliable and eager to build a long-term career while gaining a recognised qualification and hands-on industry experience. Duties • Support the day-to-day administrative operations of the business., • Assist construction and project teams with general administration and coordination., • Manage emails, calendars, meetings and appointments using Microsoft Outlook., • Prepare professional documents, reports, spreadsheets and presentations using Microsoft Office., • Maintain accurate project records, customer information and internal databases., • Assist with processing purchase orders, invoices and supplier documentation., • Support project administration by tracking deadlines, documentation and outstanding actions., • Communicate professionally with customers, contractors, suppliers and internal teams., • Organise and maintain digital and physical filing systems., • Assist with preparing construction-related documents and project packs., • Support the coordination of meetings, site visits and internal training., • Help maintain records relating to projects, contractors and suppliers., • Provide general administrative support to managers and project teams., • Maintain confidentiality and handle company information professionally., • Complete apprenticeship coursework and attend any required training sessions. Experience • A-Levels or equivalent qualifications are preferred but not essential., • Candidates who have completed A-Levels should include their results and UCAS points on their CV., • No previous construction or office experience is required, as training will be provided., • A genuine interest in business administration and the construction industry., • Good computer skills with knowledge of Microsoft Word, Excel, Outlook and PowerPoint., • Strong written and verbal communication skills., • Good organisational skills and attention to detail., • Ability to manage multiple tasks and prioritise workload effectively., • A professional, reliable and positive attitude., • Willingness to learn and develop new skills., • Ability to work independently as well as part of a team. This paid apprenticeship offers a starting salary of £27,000 per annum, structured training, ongoing mentoring, career-development opportunities and the chance to gain valuable experience within the construction sector. If you're looking to start a professional career in business administration while gaining experience within a fast-paced construction environment, we'd love to hear from you.
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Group Operations Manager
hace 16 horas
Jornada completa
London
GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
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Research Tribe
Work From Home – Paid Research
hace 1 día
Jornada parcial
London
Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!
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Interim Hotel Procurement Specialist
hace 2 días
Jornada completa
London
INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
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Bar & Food - The Listing
Event Sales Assistant
hace 4 días
£30000–£32500 anual
Jornada completa
Greenwich, Greenwich
The Listing is looking for a confident, organised and proactive Sales & Events Assistant to join our team. You’ll support the day-to-day sales and events operation, helping turn enquiries into confirmed bookings while ensuring clients receive excellent service from their first enquiry through to their event. This is a customer-facing role, so excellent communication skills are crucial. You should be comfortable speaking with clients by email, over the phone and face-to-face, and confident conducting venue viewings. Key Responsibilities • Handle incoming event and booking enquiries via email and telephone in a professional and timely manner., • Respond to clients, provide venue information, menus, packages and availability, and follow up enquiries to help convert leads into bookings., • Proactively generate new leads and identify opportunities for corporate events, private parties, Christmas bookings and other functions., • Conduct venue viewings with prospective clients, confidently presenting The Listing and its different event spaces., • Follow up after viewings and maintain communication with prospective clients., • Assist with preparing quotes, proposals and event information., • Maintain accurate records of enquiries, leads, bookings and client communications., • Work closely with the operations team to ensure confirmed event details are communicated correctly., • Assist the Office Manager with day-to-day administrative and operational tasks., • Help maintain relationships with existing corporate and event clients and encourage repeat business., • Support the wider team during busy periods and with general office duties where required. What We’re Looking For The ideal candidate will have: • Excellent written and verbal communication skills., • A confident and professional telephone manner., • A friendly, outgoing personality and confidence meeting clients face-to-face., • Strong organisation and attention to detail., • Good time-management skills and the ability to manage multiple enquiries at once., • A proactive approach to sales and lead generation., • Confidence following up leads and asking for the booking., • Good computer and administrative skills., • The ability to work independently while also being part of a busy hospitality team., • Previous experience in hospitality, events, sales or customer service is desirable but not essential. What Success Looks Like Success in this role means responding quickly to enquiries, providing an excellent client experience, generating new opportunities and ultimately helping increase the number and value of events booked at The Listing. We’re looking for someone who doesn’t simply process enquiries, but actively follows them up, builds relationships and looks for opportunities to turn interest into business.
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Food & Beverage Supervisor
hace 3 días
Jornada completa
London
Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.
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admin base
Administrative Assistant
hace 7 días
£25000–£30000 anual
Jornada completa
London
About the Role We are looking for a highly organised, reliable, and proactive Administrative Assistant to join our team. The successful candidate will provide day-to-day administrative support, help keep office operations running smoothly, and assist colleagues with a range of organisational and clerical tasks. This is a great opportunity for someone who enjoys working in a busy environment, has excellent attention to detail, and can manage multiple priorities effectively. Key Responsibilities • Provide general administrative and clerical support to the team, • Answer and manage telephone calls, emails, and correspondence, • Schedule meetings, appointments, and calendars, • Prepare documents, reports, spreadsheets, and presentations, • Maintain accurate records, databases, and filing systems, • Process invoices, expenses, and other administrative paperwork, • Coordinate office supplies and equipment, • Assist with customer and client enquiries, • Organise meetings and take notes when required, • Support other departments with administrative tasks as needed, • Handle confidential information professionally and appropriately, • Help ensure day-to-day office operations run efficiently About You We are looking for someone who is: • Highly organised with excellent attention to detail, • Reliable, punctual, and professional, • Confident communicating by phone, email, and in person, • Comfortable managing multiple tasks and deadlines, • Proficient in Microsoft Office, Google Workspace, or similar software, • Able to work independently as well as part of a team, • Friendly, approachable, and willing to learn, • Discreet when handling confidential information Experience Previous administrative or office experience is desirable, but we are also happy to consider candidates with transferable skills and a strong willingness to learn. What We Offer • Competitive salary, • [Holiday allowance], • [Pension scheme], • [Flexible/hybrid working], • [Training and development opportunities], • Friendly and supportive working environment, • Opportunities for career progression How to Apply If you are organised, motivated, and looking for an opportunity to develop your career in administration, we would love to hear from you.
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Front office manager
hace 4 días
Jornada completa
London
Front Office Manager - Hotel California Hotel California, a prestigious five-star hotel located in the heart of London, is seeking an exceptional Front Office Manager to lead our front-of-house operations. This role sits at the very heart of our guest experience, embodying our commitment to unparalleled luxury and sophisticated service. Role Overview: As Front Office Manager at Hotel California, you will orchestrate the seamless functioning of our reception, concierge, and guest relations departments. You will be the guardian of our legendary first impressions, ensuring every guest interaction reflects our rich heritage of elegance and meticulous attention to detail. Lead, inspire, and develop a team of front office professionals, fostering a culture of excellence and exceptional hospitality Oversee the complete guest journey from reservation to departure, ensuring all touchpoints exceed expectations Maintain impeccable standards of service delivery in line with our prestigious reputation Manage departmental budgets, revenue optimization strategies, and operational efficiencies Handle VIP arrangements and special requests with discretion and sophistication Resolve guest concerns promptly and gracefully, turning challenges into opportunities to demonstrate our commitment to service Collaborate with other department heads to create cohesive, memorable guest experiences Implement and monitor standard operating procedures to maintain consistency and quality Analyze performance metrics and guest feedback to continuously refine and elevate service standards The ideal candidate will possess an innate understanding of luxury hospitality, exceptional leadership abilities, and the presence to represent our storied establishment with dignity and warmth. You will embody our tradition of excellence while bringing fresh insights to enhance our legendary service.
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SYED SOLICITORS LTD
Immigration Paralegal - Full Time
hace 13 días
Jornada completa
Ilford
Syed Solicitors Ltd | Ilford, London Salary: £33,400 per annum Hours: 37.5 hours per week Proposed Start Date: December 2026 Role summary Syed Solicitors Ltd is seeking a junior paralegal to support its immigration, asylum, human rights and Tribunal work. The role includes appeals, pre-action protocol (PAP) correspondence and administrative reviews. The successful candidate will prepare and progress work under the principal solicitor’s supervision; they will not provide independent legal advice or make final legal decisions. Responsibilities 1. Assist with the day-to-day progression of immigration, asylum, human rights and appeal files under the principal solicitor’s supervision., 2. Take client instructions, prepare accurate attendance notes and maintain organised electronic case files., 3. Review decisions and evidence, identifying missing documents and legal, procedural or evidential issues for the solicitor’s attention., 4. Research the Immigration Rules, legislation, case law, Home Office guidance and relevant country evidence as directed., 5. Prepare first drafts of applications, witness statements, representations, appeal grounds and correspondence for solicitor review., 6. Assist with PAP correspondence and administrative reviews, including gathering evidence and preparing draft submissions for the solicitor’s review and approval., 7. Prepare indexed appeal bundles and other First-tier Tribunal hearing documents., 8. Monitor Home Office and Tribunal directions and deadlines, promptly escalating action required., 9. Use MyHMCTS, as authorised, to upload documents, review directions and monitor appeals., 10. Liaise with barristers, chambers and expert witnesses, providing instructions and case documents approved by the supervising solicitor and assisting with expert evidence and hearing preparation., 11. Communicate with clients, the Home Office and HMCTS within the scope of the role, referring requests for substantive legal advice to the solicitor., 12. Work with the legal team to progress matters while maintaining accurate, confidential records. Essential requirements • An LLB or equivalent recognised law degree., • Some relevant immigration, asylum, human rights or litigation casework experience, including supervised work or a placement., • Working knowledge of the Immigration Rules and relevant immigration, asylum and human rights principles., • Familiarity with First-tier Tribunal procedure and the applicable Immigration and Asylum Chamber Practice Direction., • Ability to research legal and evidential issues, take accurate instructions and draft clear case documents., • Ability to manage competing tasks and deadlines under solicitor supervision., • Professional written and spoken English, and fluency in spoken Urdu and/or Hindi to assist clients who use those languages., • Confidence using digital files and office software, with the ability to learn MyHMCTS and legal case-management systems., • Understanding of confidentiality, data protection and responsible use of approved legal technology. Desirable requirements • Experience with First-tier Tribunal appeals, MyHMCTS, PAP correspondence or administrative reviews., • Experience preparing skeleton arguments, appeal bundles or instructions for expert evidence., • Experience in a regulated UK legal-services or immigration practice, or with Clio, LEAP or comparable software., • Progress towards the SQE, LPC, BTC/BPC or an equivalent professional qualification. Application Applicants should submit an up-to-date CV together with details of their relevant legal experience, qualifications and any professional legal training completed or currently being undertaken.
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Life Stay
Sales Consultant
hace 13 días
£1500 mensual
Jornada parcial
London
Part-Time Call Setter – Property Management Agency (Canary Wharf, London) Are you confident on the phone, organised, and motivated by results? We’re looking for two enthusiastic part-time Call Setters to join our friendly team at our office in Canary Wharf. What you’ll be doing: • Making a high volume of daily calls to potential landlords from our existing database and online platforms (property websites, adverts, etc.), • Introducing our Guaranteed Rent & HMO Management Service, • Setting appointments for our senior team to speak with interested landlords, • Recording all conversations and outcomes in our system, • Working closely with our management team to hit weekly targets What we offer: • £1,500 fixed salary (part-time), • Flexible hours – perfect if you want a stable income but also time for family or personal commitments, • Training provided – no property experience needed, just confidence and communication skills, • Modern office in Canary Wharf with a supportive team environment, • Growth opportunities for those who want to progress into sales or business development Who we’re looking for: • Confident, polite, and professional phone manner, • Comfortable making a lot of phone calls per day, • Organised and reliable with good attention to detail, • A positive attitude and willingness to learn, • Previous telesales, customer service, or call-centre experience is a bonus but not essential ✨ This role is ideal for anyone who enjoys talking to people, building connections, and wants a secure, part-time office job with a guaranteed salary.
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Pests R Us Ltd
Pest Control Technician
hace 14 días
£14–£17 por hora
Jornada completa
Hornchurch
Pests R Us Ltd is a growing pest control company providing professional pest management services to domestic, commercial and public-sector clients across London and the surrounding areas. We are looking for a reliable, hardworking and customer-focused Pest Control Technician to join our team. This is a practical and varied role. No two days are the same, and you will visit a range of properties, identify pest problems, carry out treatments and provide customers with professional advice to prevent problems from returning. The ideal candidate will be someone who enjoys working independently, solving problems and dealing with customers professionally. Key Responsibilities • Attend scheduled domestic and commercial pest control appointments., • Investigate pest activity and identify the cause and extent of infestations., • Identify common pests including rats, mice, cockroaches, bed bugs, fleas, ants, wasps, flies and other nuisance pests., • Carry out pest control treatments safely and effectively using approved methods and products., • Set, inspect and maintain traps, bait stations and monitoring equipment., • Carry out follow-up visits and assess the effectiveness of treatments., • Identify potential pest entry points, harbourage areas and contributing factors., • Provide customers with clear advice and recommendations to prevent future infestations., • Complete treatment reports, photographs and job records accurately., • Communicate with the office regarding completed jobs, follow-up requirements and customer issues., • Maintain pest control equipment, PPE and company vehicles in a clean and professional condition., • Follow all company health & safety, COSHH and pest-control procedures., • Maintain a professional appearance and attitude when representing Pests R Us., • Build positive relationships with customers and site managers., • Identify opportunities for additional pest-control, proofing or preventative work where appropriate. Types of Properties You may work across a wide variety of environments, including: • Restaurants and food businesses, • Schools and nurseries, • Offices, • Residential properties, • Hotels and accommodation, • Property-management sites, • Shops and commercial premises, • Warehouses, • Construction sites, • Public-sector buildings, • Communal areas and external grounds Skills & Experience Essential: • Reliable and punctual., • Professional attitude and good work ethic., • Good communication and customer-service skills., • Practical and confident approach to problem-solving., • Ability to work independently and manage a daily schedule., • Good attention to detail., • Comfortable working in different environments and weather conditions., • Physically capable of carrying equipment, climbing stairs and working in confined or awkward areas., • Basic smartphone skills for completing job reports and uploading photographs., • Appropriate driving/riding entitlement for the vehicle being used. Desirable: • Previous pest control experience., • BPCA or RSPH pest-control qualification., • Commercial pest-control experience., • Knowledge of COSHH and safe pesticide use., • Experience with digital job-management or CRM systems., • Experience in proofing, bird control or other property maintenance work. Driving & Motorcycle Licence Because the role involves travelling between customer sites, applicants must have a suitable means of travelling to work locations. A full UK driving licence is preferred. Applicants who use a motorcycle or scooter are also welcome. A valid CBT with the appropriate motorcycle entitlement or a full motorcycle licence is acceptable where applicable. Any motorcycle/scooter used for work must have appropriate business-use insurance and comply with all legal requirements. Personal Qualities The successful candidate will be: • Reliable and trustworthy, • Hardworking and motivated, • Friendly and approachable, • Professional when dealing with customers, • Practical and good at solving problems, • Comfortable working alone, • Organised and able to manage their time, • Willing to learn new skills, • Confident using technology, • Presentable and respectful of customers’ homes and businesses Training & Development Previous pest-control experience is beneficial but not essential for the right candidate. Training can be provided to the successful applicant, including company procedures, pest identification, treatment methods, health and safety and customer service. There will also be opportunities to develop additional skills in areas such as: • Rodent control, • Insect control, • Bed bug treatment, • Bird control, • Pest-proofing, • Bird-proofing installations, • Commercial pest management, • Rope-access/property maintenance work What We Offer • Competitive salary/rates of pay., • Full training and ongoing development., • Company equipment and PPE., • Company vehicle where applicable., • Varied domestic and commercial work., • Regular work with established customers., • Opportunity to earn additional income through performance and additional work., • Career progression within a growing company., • Opportunity to develop specialist pest-control and property-maintenance skills., • Support from an experienced management team. Progression As Pests R Us continues to grow, there will be opportunities for the right person to take on additional responsibility. Potential progression could include: Pest Control Technician → Senior Technician → Team Leader → Operations/Field Supervisor There may also be opportunities to specialise in commercial pest management, bird control, proofing and property maintenance. The Ideal Candidate We are looking for someone who doesn’t simply want to turn up, complete a job and leave. The ideal candidate will take pride in their work, care about the customer experience and want to develop their skills as the company grows. If you are practical, reliable, motivated and enjoy solving problems, we would like to hear from you. Apply now to join Pests R Us Ltd and become part of a growing professional pest-control team.
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Top Advice Limited
Business Development Manager
hace 15 días
£14–£22 por hora
Jornada completa
Gants Hill, Ilford
Business Development Manager Company: Top Advice Ltd Salary: £30,000 – £39,000 per year, depending on experience Job Type: Full-time, In-Person Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services including accountancy, HR, business management support, and business-related training and qualifications. We work with a diverse portfolio of clients across the UK and internationally, supporting businesses with their development, operations and long-term growth. Job Summary We are seeking an experienced Business Development Manager to play a key role in expanding our client portfolio and developing new commercial opportunities. The successful candidate will be responsible for identifying new markets and business opportunities, developing strategic client relationships, negotiating commercial arrangements and contributing to the company's long-term growth strategy. This position requires substantial business development experience, strong commercial awareness and the ability to manage professional relationships independently. Key Duties and Responsibilities • Develop and implement business development strategies aligned with company objectives, • Identify, evaluate and pursue new business and market opportunities, • Generate and manage a strong pipeline of prospective clients, • Develop and maintain long-term relationships with key clients and business partners, • Lead commercial discussions and negotiate terms with prospective clients and partners, • Conduct market and competitor analysis to identify potential areas for growth, • Prepare professional business proposals, presentations and commercial documentation, • Develop strategies to increase client acquisition, retention and revenue, • Identify opportunities to expand existing services and enter new markets, • Establish and monitor business development targets and performance indicators, • Analyse business development performance and prepare reports for senior management, • Work closely with HR, Accounts and Administration teams to ensure effective delivery of new business, • Represent the company at professional meetings, networking events and business engagements Essential Skills and Experience • Minimum 3 years' relevant professional experience in business development, commercial management, sales management or a comparable role, • Proven experience in generating new business and developing commercial relationships, • Strong negotiation and client relationship management skills, • Experience preparing business proposals and presenting commercial opportunities, • Strong analytical, strategic and problem-solving abilities, • Excellent written and verbal communication skills, • Ability to manage multiple priorities and work independently, • Strong proficiency in Microsoft Office, CRM systems and business reporting tools Qualifications A bachelor's degree or equivalent qualification in Business, Management, Marketing, Finance, Economics or a related discipline is preferred. Candidates with substantial relevant professional experience will also be considered. Desirable Experience Experience within business consultancy, professional services, accountancy, HR, B2B services, education or training would be advantageous. What We Offer • Competitive salary of £30,000 – £39,000 per year, depending on experience, • 28 days' paid annual leave, including public holidays, • Workplace pension scheme, • Professional development opportunities, • Opportunities for career progression and increased commercial responsibility, • Supportive and professional working environment Application Information Application Deadline: 30 October 2026 Expected Start Date: 16 November 2026 To apply, please submit your CV and cover letter, outlining your relevant experience and suitability for the position.
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Flexforce
Business Representative
hace 18 días
£50 por hora
Jornada parcial
London
About the Role We are recruiting on behalf of our client for a reliable and professional Business Representative to support the administration and business presence of their UK company. The successful candidate will act as a key UK-based representative and point of contact for the company. The role will involve supporting corporate administration, banking and business platform verification, handling business correspondence, and coordinating with the client's wider team. As part of the role, the successful candidate will also be appointed as a Director of the UK limited company, subject to mutual agreement and the completion of the required identity and compliance checks. This is a flexible, primarily remote position. The role is focused on representation, administration and coordination rather than the day-to-day management of sales or customer service activities. Key Responsibilities 1. Business Representation • Act as a UK based representative and point of contact for the company when required. 1. Corporate Administration Assist with Companies House requirements, identity verification and other general UK corporate administrative matters. 1. Bank Liaison Liaise with UK banks and assist with account opening, KYC, identity verification and related banking requirements. 1. Platform Coordination Act as a local company contact for online marketplaces and business platforms and assist with relevant account or business verification processes. 1. Correspondence Handling Receive, review and coordinate relevant business correspondence, documentation and communications. 1. Office Support Assist with establishing and maintaining suitable office or business arrangements in the UK where required. 1. Director Responsibilities Where appointed as a company director, fulfil the applicable statutory duties and responsibilities in accordance with UK law. Requirements Currently based in the UK. Valid UK driving licence. Reliable, responsive and able to communicate promptly when assistance is required. Comfortable dealing with banks, business platforms and official company correspondence. Strong attention to detail and organisational skills. Professional approach to confidential and business-sensitive information. Comfortable completing identity and compliance verification where required for the role. Working Arrangements This is a flexible, primarily remote position. Occasional in-person attendance may be required for banking, verification, office or other business-related matters. The Business Representative will not normally be responsible for managing the company's day-to-day commercial operations, sales or customer service activities unless separately agreed. Important Information Shortlisted candidates will be provided with further information about the client company and the proposed appointment before proceeding. The scope of responsibilities, remuneration, working arrangements and proposed director appointment will be discussed clearly with the successful candidate and agreed before any appointment is made. All appointments are subject to appropriate identity, eligibility and compliance checks.
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The London Tenant
Operations Manager
hace 24 días
£25000–£26000 anual
Jornada completa
London
Job Description: Finance & Short-Term Rental Operations Manager Location: London | Canary Wharf – Office Based Job Type: Full-Time Accommodation: Available in Canary Wharf About the Role The London Tenant is looking for an organised, numerically confident and proactive Finance & Short-Term Rental Operations Manager to join our growing property management company. The primary focus will be managing the day-to-day financial administration of our residential property portfolio, alongside overseeing approximately 8 short-term rental properties across Central London. This is a varied role suited to someone who is excellent with numbers, highly organised and confident taking ownership of their responsibilities. Key ResponsibilitiesFinance & Accounts – Primary • Complete monthly rent reconciliation across our property portfolio., • Monitor rent payments and follow up outstanding balances., • Maintain accurate tenant and financial records., • Reconcile invoices, expenses and property costs., • Prepare landlord, supplier and contractor payments., • Produce regular arrears and finance reports., • Set up utilities, council tax, broadband and accounts for new properties., • Assist with deposits and general financial administration. Short-Term Rentals • Manage approximately 8 short-term rental properties., • Manage Airbnb and Booking.com bookings and guest communication., • Monitor pricing, calendars and occupancy., • Coordinate cleaners, check-ins and check-outs., • Handle guest queries, complaints, refunds and claims., • Coordinate maintenance with our property management team., • Identify opportunities to improve occupancy and revenue. About You • Experience in finance, accounts, bookkeeping or financial administration., • Strong numerical ability and attention to detail., • Confident using Excel and Google Sheets., • Highly organised, proactive and able to work independently., • Excellent written and verbal communication., • Trustworthy and comfortable handling financial information., • Property, hospitality or short-term rental experience is advantageous., • Airbnb, Booking.com or Guesty experience is advantageous but not essential. What We Offer • Competitive salary based on experience., • Accommodation available in Canary Wharf., • Career progression within a growing property company., • Supportive and friendly team., • Genuine responsibility and autonomy from day one. About Us The London Tenant is an established London property management company with over 13 years of experience, managing a portfolio of over 100 residential portfolio across London alongside a collection of premium short-term rental properties. Work Location: In person – London | Canary Wharf
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Cake Craft Company
Digital Marketing Manager
hace 27 días
£40000–£50000 anual
Jornada completa
Barking
Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.
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The London Tenant
Property Manager
hace 24 días
£25000–£26000 anual
Jornada completa
London
Property Manager (Check-In / Front of House) The London Tenant – London (Canary Wharf E14) Full-Time | Office Based We are looking for an organised, personable and proactive Property Manager (Check-In / Front of House) to join our growing property management company in London. The primary focus of the role will be overseeing the tenant onboarding and check-in process, taking over once a reservation has been secured by our Sales Team and ensuring everything runs smoothly through to move-in. Alongside this, you will assist with the day-to-day management and administration of our residential property portfolio. This is an important front-of-house role, so previous experience in property management, lettings, hospitality or a customer-facing environment is important. Key ResponsibilitiesCheck-Ins & Tenant Onboarding • Manage confirmed reservations through to successful move-in., • Conduct Zoom onboarding meetings with new tenants., • Oversee tenancy agreements and documentation., • Collect and follow up outstanding move-in payments., • Coordinate tenant check-ins and check-outs., • Organise keys, fobs and property access., • Coordinate cleaner schedules around check-ins and check-outs., • Ensure properties are ready for incoming tenants. Property Management • Respond to tenant emails regarding contracts and tenancy matters., • Process notices, renewals, extensions and tenancy changes., • Maintain accurate tenant and property records., • Liaise with Sales, Maintenance and the wider team., • Assist with general property management and administrative tasks. About You • Previous property management, lettings, hospitality or front-of-house experience., • Friendly, confident and professional., • Highly organised with excellent attention to detail., • Strong written and verbal communication., • Proactive and comfortable working independently., • Confident conducting Zoom calls and following up payments., • Able to manage multiple priorities and deadlines. Salary & Benefits • Accommodation in Canary Wharf included as part of the remuneration package., • Weekly wage in addition to the accommodation provided., • Career progression within a growing property company., • Supportive and friendly team., • Genuine responsibility and autonomy. About Us The London Tenant is an established London property management company with over 13 years of experience, managing a substantial portfolio of residential properties across London. Work Location: In person – London, E14 | Canary Wharf
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Fireaway Southend
Area Manager
hace 28 días
£45000 anual
Jornada completa
London
QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.
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City Rooms
Reception Coordinator – Administration
hace 1 mes
£23500–£26000 anual
Jornada completa
Whitechapel, Tower Hamlets
Reception Coordinator – Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm (You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor’s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. • Ensure that all end of tenancy calls and emails have been actioned to current tenants informing them of the relevant instructions & key return processes in line with GDPR before responding. Complete relevant checks and documentation ensuring relevant teams are made aware, update all required systems to ensure other departments have updated information. Notifying current tenants of new tenants due to move in and when, sending welcome email to new tenants. Assisting in helping with key sorting of tags, labels and any other admin jobs assigned. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area. Managing the coffee machine cleans, and stock order on a daily and weekly basis. Supporting with ideas and improvements for the front of house area. Be able to stay longer hours during the busy seasons if required. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service* A day off for your birthday, and a wellness day off per year* Company closure between Christmas to New Year* Summer party as well as the annual winter party (*terms & conditions apply) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don’t hesitate to apply.
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Daley Inventories
Inventory Clerk
hace 1 mes
£16200 anual
Jornada parcial
London
Property Inventory Specialist – Daley Inventories Ltd Join Daley Inventories Ltd, one of London’s trusted property reporting specialists. As an Inventory Specialist, you’ll be the face of our brand in the field—exploring the city while conducting detailed property inspections for leading estate agents, landlords, and tenants. If you’re looking for a dynamic role that offers daily independence without being tied to an office desk, this is the perfect opportunity. Why Daley Inventories? • Explore London Daily: Enjoy an active, mobile routine working across London’s top residential neighborhoods., • Independence & Trust: Work autonomously in the field backed by a supportive, expert team., • Full Professional Training: We invest in your growth from day one—no prior property experience required., • Career Growth: Build valuable, transferable skills in property compliance, detailed reporting, and client relations. What You’ll Do • Conduct accurate property inventory, check-in, and check-out inspections across London., • Produce clear, detail-focused visual and written property condition reports., • Serve as a professional, friendly point of contact for tenants, landlords, and estate agents., • Manage your daily itinerary efficiently to ensure timely report deliveries. Who We’re Looking For • Sharp Eye for Detail: You spot the tiny nuances others overlook., • Great Communicator: Personable, professional, and confident interacting with clients., • Organized & Punctual: Reliable, self-motivated, and comfortable navigating London independently., • Active & Driven: You enjoy being on the move and thrive in a hands-on environment. Ready to launch your property career with Daley Inventories Ltd? Apply today and grow with us.
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The Bull Group
Sky Bar Manager - 53rd Floor Piano Lounge
hace 1 mes
£16–£20 por hora
Jornada completa
Millwall, Tower Hamlets
London's highest piano lounge | 53rd floor, Wardian, Canary Wharf E14 Full-time | Tips and service charge | Immediate start Some bars have a view. This one has all of them 🌇🍸💫 Fifty-three floors up, the windows wrap the whole way round. Canary Wharf on one side, Greenwich on the other, and the full London skyline laid out in between. On the right evening the cloud sits below the glass and the room feels genuinely untethered from the city underneath it. That is where you'd be making drinks. The Observatory is London's highest piano & cocktail lounge. Live piano, a proper cocktail list, and a food menu built to be eaten slowly with friends. We opened just over a year ago and have spent that time turning it into something people are quietly protective of. We're now looking for a Bar Manager to take charge of the bar and carry that on. 🎹 THE VENUE The Observatory sits at the top of Wardian, exclusively for the residents of the two towers below it. Around 2,000 people have access, and a good number of them are in every week. That changes the job completely. You're not turning over strangers. You're building a room of regulars who know your name and expect you to know theirs, and who will tell you honestly what they think of the new menu. It has the warmth of a members' club without any of the stiffness. The bar itself is the centerpiece of the venue and deliberately so. That means the Bar Manager here spends most of their time exactly where they should be: behind the bar, making drinks, talking to guests, with an eye across the whole venue. This is not a role that disappears into an office. Live piano is weekly and our signature 'Piano Plates' are a tapas-style sharing menu designed to be picked at across a long evening with a cocktail in the other hand. Food runs seven days. 🥃 YOUR CRAFT, VALUED If you care about what goes in the glass, you'll be somewhere it counts. We want someone with genuine opinions about dilution, about garnish, about the difference between a drink that's technically correct and one that's actually good. You'll have real input into the list, work directly with suppliers, and build seasonal serves that sit properly alongside the food and the piano. The room gives you permission to be ambitious. Guests come here for an occasion, they're not in a rush, and they'll try what you recommend. That's a rare thing and it's wasted on someone who just wants to pour. 🚀 THE ROLE You'll run the bar. Standards, stock, ordering, prep, consistency. The cocktail quality is yours to own and yours to push. You'll lead a small team. A handful of people, hands-on, side by side. You'll set the standard by working to it rather than talking about it, and train the team properly as they come through. You'll host. Learning names, remembering orders, reading the room. The best nights here are the ones where the manager is visibly enjoying themselves. You'll support events. The Observatory hosts a steady calendar of private hires, birthdays, engagements, weddings and seasonal parties. To be clear: our events team handles the planning and the logistics. Your part is the drinks, the bar and the delivery on the night, plus being the familiar face residents come to first. Events experience is a bonus, not a barrier - if you've got the bartending and the hosting, we'll bring you up to speed on the rest. You'll help shape what's next. Menus, promotions, ideas for the room. We're a year in and still building. You'd be joining early enough for your fingerprints to be on it. --- 💥 WHAT WE OFFER • Sociable hours. We open at 4pm on weekdays, midday at weekends. No breakfast shifts, no split shifts, no 3am finishes., • Tips and service charge, • Real ownership of a venue with a genuine identity, not a site on a spreadsheet, • Input that goes somewhere. Menu development, supplier tastings, seasonal launches, • Room to progress. We're a growing London group - Beringers, Lockdown, Supershakes, The Eleventh Hour - and we promote from within wherever we can, • Staff food and drinks on shift, plus discounts across every venue, • The backing of an experienced events and senior management team, • Immediate start available 🔥 WHO WE'RE LOOKING FOR • Strong bartending behind you, ideally with time in a senior or management role, • Real cocktail knowledge and the consistency to deliver it on a full Saturday, • Comfortable leading a small team by example, • A natural host. Warm, present, genuinely interested in people, • Organised enough to run the operational side without being asked twice, • Calm through a busy service and a full events diary, • Someone who notices the detail, because our regulars absolutely do You don't need years of events management. You don't need a group background. If you're an excellent bartender who wants to run a room and look after people properly, that's the person we're looking for. ⚡ ONE MORE THING We'd like this to be a long stay. Everything good about this job compounds. The regulars, the reputation of the room, the events diary, the list you build. A year in, it's a genuinely different job to the one you start. That only pays off for someone who wants to stay and build it, and we'd rather be honest about that now than six months in. If you're looking for the next step rather than the next stopgap, this is one of the best rooms in London to take it in. 👋 HOW TO APPLY Hit apply, and tell us one drink you'd put on our list. That's the whole application. One drink, one line on why. We read every one and reply to everyone. If it looks like a fit, we'll set up a quick video chat, then get you in to see the place, meet the team and take in the view - followed by a paid trial shift so you can decide for yourself. The 53rd floor is very difficult to describe and very easy to show you.
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sourcing legacy
Placement Compliance & Quality Monitoring Officer
hace 1 mes
Jornada completa
London
We are seeking an experienced professional to provide independent oversight of support workers placed by the local authority to care for young and vulnerable children, including children with additional care needs. The role involves visiting placements, reviewing standards of care, and ensuring that council-placed workers meet required safeguarding and welfare standards. Requirements • Level 5 or higher qualification in Leadership and Management, such as a Level 5 Diploma in Leadership for Health and Social Care and Children’s and Young People’s Services, Residential Childcare pathway, or equivalent., • At least two years’ experience working directly with young and vulnerable children, including children with additional care needs., • Experience overseeing or reviewing the work of carers or support workers is desirable., • Strong understanding of safeguarding standards and local authority placement requirements., • Confident, independent-minded, and comfortable holding others accountable. What we offer • Competitive salary., • The opportunity to make a genuine difference to the quality of care received by vulnerable children.
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Securtech limited
Multiple Roles – Construction & Fit-Out
hace 1 mes
£12–£20 por hora
Jornada completa
Sidcup
WE’RE HIRING – MULTIPLE ROLES Securtech is growing, and we’re looking for talented, driven and reliable people to join our team across multiple areas of the business. We specialise in commercial fit-out, shopfitting, refurbishment and construction, delivering projects from the initial opportunity and quotation through to design, construction and final handover.We’re not recruiting for just one position. We are interested in people across office, commercial, management and site-based roles. Roles We’re Recruiting For Administration & Finance Supporting the day-to-day operation of the business, including: • General administration, • Document and record management, • Invoices and purchase records, • Supplier and subcontractor documentation, • Project paperwork, • Cost and payment tracking, • Supporting the wider management team Business Development Helping identify and secure new opportunities for the company.Responsibilities may include: • Finding potential clients and projects, • Developing new business relationships, • Following up enquiries and leads, • Attending meetings and site visits, • Understanding client requirements, • Supporting the business from initial enquiry through to quotation Sales Managing enquiries and helping convert opportunities into secured projects.This may include: • Speaking with prospective clients, • Understanding their requirements, • Following up quotations, • Maintaining client relationships, • Coordinating with estimating and project teams, • Helping move opportunities from enquiry to confirmed project Estimator Responsible for understanding the scope of proposed works and producing accurate, competitive quotations.This may include: • Reviewing drawings and specifications, • Carrying out site surveys, • Taking measurements and quantities, • Preparing material and labour costs, • Obtaining supplier and subcontractor prices, • Producing detailed quotations, • Identifying exclusions, risks and potential variations, • Working closely with Sales, Project Management and Procurement Design & Technical Supporting the technical development of projects before and during construction.Depending on experience, responsibilities may include: • Reviewing construction drawings, • Producing or coordinating layouts, • Developing technical details, • Checking dimensions and specifications, • Coordinating design information with site teams, • Identifying potential construction issues before work begins Project Management Taking responsibility for projects from pre-construction through to completion.Responsibilities may include: • Planning and programming works, • Coordinating labour, subcontractors and suppliers, • Monitoring costs and progress, • Managing client communication, • Resolving project issues, • Managing variations, • Maintaining quality and programme, • Driving projects towards successful completion and handover Site Management Managing the day-to-day delivery of our projects on site.Responsibilities may include: • Coordinating trades and operatives, • Organising daily works, • Checking workmanship and progress, • Maintaining site safety, • Managing deliveries and materials, • Reporting problems early, • Working with the Project Manager to keep the project on programme, • Preparing areas for inspection and handover Shopfitting & Multi-Trade Operatives Hands-on roles delivering our fit-out and refurbishment projects.We are interested in people with experience in areas such as: • Carpentry and joinery, • Drylining and partitions, • Ceilings, • Painting and decorating, • Flooring, • Kitchen and worktop installation, • Fixtures and fittings, • General building works, • Making good and finishing Multi-skilled candidates are particularly valuable. Logistics & Procurement Supporting projects by making sure the right materials, equipment and resources reach site when required.Responsibilities may include: • Ordering materials, • Supplier coordination, • Price checking, • Arranging collections and deliveries, • Managing tools and equipment, • Coordinating vehicles, • Monitoring project material requirements, • Preventing delays caused by missing materials Who We’re Looking For We’re interested in people at different stages of their careers.You may already be experienced in your field, or you may have strong potential and be looking for an opportunity to develop.Across every role, we value: • Reliability, • Professionalism, • Good communication, • Organisation, • Problem-solving, • Attention to detail, • Accountability, • Ability to work under pressure, • Willingness to learn, • Pride in the quality of your work Experience in construction, shopfitting, commercial fit-out or refurbishment is beneficial for many of the positions, but the exact requirements will depend on the role. Join Securtech A successful project doesn’t depend on one person.It starts with finding the opportunity, understanding what the client needs, estimating it correctly, planning the work, procuring the materials and delivering it safely and professionally on site. We’re looking for people who want to become part of that process and grow with the business. When applying, please tell us: 1. The role you’re interested in, 2. Your previous experience, 3. Location you are based, 4. Whether you hold a full UK driving licence, 5. Your availability to start Send your CV along with a brief introduction about yourself.
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BMJ Drinks
Business Development Representative- Part time
hace 2 meses
Jornada parcial
London
Location: London and Essex (Field Based, Office & Warehouse) Salary: £200 per week base rate + Uncapped 1% Commission on net invoice amounts.(Base rate is tied to a standard part-time performance baseline of 30 customer visits per week. All orders generated earn commission immediately). Contract Type: Zero-Hour Contract (3-month probationary period; early termination applies if performance metrics are not met) Important Note - Currently we can't respond to all candidates due to high number of applications but for any immediate queries reach out Job Type : Part-Time (with a clear pathway to Full-Time based on performance) About Us: We are a young, dynamic drinks company with deep industry expertise, on a mission to become the number one independent convenience store supplier for craft, speciality, niche, premium, and core Beer, Wine, and Spirits (BWS). We are a team of friendly, ambitious individuals sharing a relentless growth mindset. The Role: We are seeking an agile, quick-learning individual with an open mindset to drive new business and manage end-to-end commercial operations. You will hold complete P&L responsibility for your accounts, taking charge of everything from securing new product listings to physical order fulfilment. Key Responsibilities: New Business & Growth: Hunt for new opportunities, spot new store openings, turn cold leads into successful partnerships, secure premium product listings, and confidently upsell across our portfolio. Customer Service & Retention: Build unbreakable customer relationships, resolve queries swiftly, and maintain exceptional retention rates. Events & Tastings: Conduct evening or weekend tasting sessions (Wine, Beer, and Spirits) directly at retail stores, using your product knowledge to relay compelling brand stories. Account Operations: Manage the full sales cycle including order-taking, invoicing, and proactive payment chasing. Logistics & Distribution: Maintain close relationships with delivery drivers, utilize warehouse knowledge, and support the warehouse team during peak periods. When necessary, step in to drive the delivery van to ensure customer orders are delivered strictly on time. What We Are Looking For: A fast learner with a strong commercial acumen and full account management capabilities.Industry Passion: Deep knowledge of wine, spirits, and beer is essential. If you have formal BWS certifications, that is fantastic—but if you do not have the paperwork and instead possess massive product confidence and the ability to tell a captivating brand story, we absolutely want to hear from you. Logistics Flexibility: A valid driving licence is highly advantageous for driving the company van to cover staff shortages and critical deliveries. However, if you do not drive, please do not let that hold you back from applying; your sales grit and growth mindset are what matter most. Flexibility to work evenings and weekends for tasting events. A resilience-driven, growth-oriented mindset. What We Offer: Full investment into professional training.Exciting team perks, including access to gigs and major events. Fast-tracked career growth opportunities within a rapidly expanding business.
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Trade and Smile UK
Apprentice
hace 2 meses
£11–£13 por hora
Jornada completa
London
Pay: £11.00-£13.00 per hour Job Description: Overview The Business Administration Apprentice will play a vital role in supporting the daily operations of our organisation. This apprenticeship offers a unique opportunity to gain hands-on experience in various administrative tasks while developing essential skills in a professional environment. The ideal candidate will be eager to learn, adaptable, and committed to contributing positively to the team. Duties • Assist with general office administration tasks, including filing, data entry, and document management, • Support financial operations by using QuickBooks for invoicing and expense tracking, • Maintain organised records and databases, ensuring accuracy and confidentiality of information, • Handle incoming calls with professionalism, demonstrating excellent phone etiquette, • Collaborate with team members on various projects, providing clerical support as needed, • Utilise Google Suite for creating documents, spreadsheets, and presentations, • Participate in training sessions to enhance skills and knowledge relevant to business administration Skills • Proficient in computerised systems and comfortable with data entry tasks, • Strong typing skills with attention to detail for accurate documentation, • Familiarity with QuickBooks is advantageous but not essential, • Excellent phone etiquette and communication skills for effective interaction with clients and colleagues, • Organisational skills to manage multiple tasks efficiently within a busy office environment, • Basic knowledge of Google Suite applications (Docs, Sheets, Slides) is preferred, • A proactive attitude towards learning and personal development within the business administration field Job Types: Full-time, Part-time, Apprenticeship Benefits: • Referral programme Flexible language requirement: • English not required Education: • A-Level or equivalent (preferred) Experience: • Customer service: 1 year (preferred), • Administrative experience: 1 year (preferred) Language: • English (preferred) Licence/Certification: • Driving Licence (preferred) Work Location: In person
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