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Job Requisition Number 8250 Work Type Permanent Job Function Facilities Salary Range £23,690.00 Base Closing Date South East Hub (Newport) Please apply ASAP - we will review applications on a weekly basis until the role is filled with a suitable match. What you’ll be responsible for Join Our Facilities Team as a Porter – Be Part of Something Bigger! At Welsh Water, we believe every role plays a vital part in creating a safe, welcoming, and efficient workplace. We’re looking for a Porter who enjoys variety, teamwork, and making a real difference every day. This is more than just moving parcels – it’s about supporting people, creating comfortable spaces, and ensuring our offices run smoothly. You’ll work closely with our Facilities Management team, helping colleagues across the business and contributing to a positive, safe environment. What You’ll Be Doing • Delivering mail and parcels with care and accuracy., • Helping set up meeting rooms so teams can collaborate effectively., • Supporting office moves and furniture arrangements – making spaces work for people., • Carrying out health and safety checks to keep everyone safe., • Assisting with fire evacuations and seasonal plans like Winter Management., • Performing light maintenance tasks and repairs – no two days are the same! Why You’ll Love This Role • Team spirit: You’ll be part of a supportive, friendly team that values collaboration., • Variety: From helping with events to ensuring our spaces look great, every day brings something new., • Impact: Your work helps colleagues feel safe, comfortable, and ready to do their best., • Training and development: We’ll provide guidance and opportunities to learn new skills. What We’re Looking For • A positive attitude and willingness to help., • Good organisational skills and attention to detail., • Ability to work safely and follow health and safety procedures., • Comfortable with some manual handling (training provided). Who you’ll work with Internal • Key internal staff and managers to ensure the provision of reception and front of house duties, • Other members of the Facilities and Commercial Team, • Personal Assistants and Admin Assistants of Executives and Senior Managers External • All Members of the public and Dwr Cymru customers, • Visitors to Welsh Water Assets, External bodies and organisations contacting DCWW, • External service providers including Facilities Service Providers, Catering services provider (Eurest), Grounds maintenance, Security and Office Fit-out Contractors, • Emergency Services – Fire, Police Etc Qualifications About you • Certification in basic computer skills, with good knowledge of and experience of Excel, Word, Outlook and PowerPoint Knowledge, Skills And Experience • Full UK driving licence - essential, • Experience in dealing with members of the public, working in front of house on Reception or customer facing role - essential, • Some knowledge or experience of Health and Safety Legislation - essential, • Experience of undertaking similar roles or responsibilities - essential, • Experience in making and receiving phone calls and enquiries, dealing with customers and members of the public over the phone - essential, • Experience in general repairs and building fabric - previous building trade background or general handyman experience is desirable but not essential Key Behaviours • Enthusiastic about putting our customers first every day, • Achievement Motivation - The drive and energy to produce excellent results, high level of service and to continually find ways of improving relationships, outputs and processes, • Communication skills – Communicate with confidence with customers and members of the public, • The drive and ability to exchange appropriate information with relevant people at the right time. To be as open as confidentiality allows. Good to know The shift pattern for this role is Monday - Friday 11.00am - 19.00 For an informal discussion about this role, please contact: Benefits As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including: • Option to buy additional annual leave up to 5 days per year, • Enhanced employer pension contributions – Up to 11% employer contributions, • Free Mortgage Brokering Services, • Enhanced family friendly policies, • Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes, • Gym and fitness discounts as well as high street shopping, • Cycle to work scheme, • Discount off all Welsh Water visitor attraction centres and gift shops, • Car-leasing scheme and free on-site parking at all sites, • Health CashBack scheme and access to an online GP service, • An employee assistance programme for employees and their immediate family, • Many more can be found here! Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment. Who we are Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas. To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives. We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve. In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for. Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT © Dŵr Cymru Cyf 2019.

Location Cardiff, GB Department Name Wales & Western Region About Network Rail At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network. Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter. When you're part of our team, you matter to us, and you matter to millions. Watch our video to find out more! The Wales & Western region includes more than 2,700 miles of railway and we serve communities and businesses of Wales, the Thames Valley, West of England, and the Southwest Peninsula. Our ambition to be responsive to passengers and freight users drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing. About our people and the recruitment process - We’re an inclusive employer of choice and we welcome applications from everyone! As a Network Rail employee, you will enjoy a wide range of benefits! • Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members., • A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train., • GWR ticket alliance – Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network., • Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site., • A range of Pension schemes to choose from, • Effectively manage work-life balance with a 35hrs per week contract, flexible leave, and enhanced family friendly support., • 5 days paid volunteering leave., • 2 weeks paid reserve leave for the Armed Forces community. In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours. To find out more about the benefits at Network Rail, click here . We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone . For more information about Network Rail click here Yn Network Rail, rydym yn rhan o deulu mawr sy'n gwasanaethu miliynau o deithwyr a defnyddwyr cludo nwyddau ledled y DU bob dydd. Mae ein gwasanaeth yn effeithio ar filiynau o bobl ac rydym yn ymdrechu i ddod yn fwy effeithlon wrth i ni wella, cynnal a gweithredu ein rhwydwaith. Mae ein teithwyr a'n defnyddwyr cludo nwyddau wrth wraidd popeth a wnawn. Rydym yn helpu i gysylltu pobl â'u ffrindiau a'u teuluoedd a chael nwyddau i'w cyrchfan yn ddiogel ac yn effeithlon. Rydym yn sefydliad lle mae pobl yn bwysig. Pan fyddwch chi'n rhan o'n tîm, rydych chi'n bwysig i ni, ac rydych chi'n bwysig i filiynau. Gwyliwch ein fideo i ddarganfod mwy! Mae rhanbarth Cymru a'r Gorllewin yn cynnwys mwy na 2,700 milltir o reilffordd ac rydym yn gwasanaethu cymunedau a busnesau Cymru, Dyffryn Tafwys, Gorllewin Lloegr, a Phenrhyn y De-orllewin. Mae ein huchelgais i fod yn ymatebol i deithwyr a defnyddwyr cludo nwyddau yn ein gyrru bob dydd ac rydym wedi'n grymuso i wneud y peth iawn i'r rhai sy'n defnyddio'r rhwydwaith rheilffyrdd. Rydym yn herio arferion anniogel yn weithredol ac yn cymryd cyfrifoldeb am fynd i'r afael â risgiau, datrys problemau, a diogelu diogelwch a lles. Ynglŷn â'n pobl a'r broses recriwtio - Rydym yn gyflogwr cynhwysol o ddewis ac rydym yn croesawu ceisiadau gan bawb! Fel gweithiwr i Network Rail, byddwch yn mwynhau ystod eang o fuddion! • Teithio staff breintiedig - Gostyngiad o 75% ar deithio hamdden ar bob taith hamdden ac yn cynnwys aelodau o'r teulu., • Cymhorthdal o hyd at 75% ar docynnau tymor trên a thanddaearol os ydych chi'n teithio i'r gwaith ar y trên., • Cynghrair tocynnau GWR – Tocynnau diwrnod cyfan â gostyngiad mawr i chi a hyd at 3 ffrind a theulu i'w defnyddio ar draws rhwydwaith GWR., • Pecyn buddion gan gynnwys cynigion gofal iechyd, cynllun beicio i'r gwaith, aelodaeth clwb gofal iechyd â gostyngiad, a chynigion a buddion â gostyngiad gan gynnwys gofal plant, gofal iechyd a safle siopa ar-lein., • Amrywiaeth o gynlluniau Pensiwn i ddewis ohonynt, • Rheoli cydbwysedd bywyd a gwaith yn effeithiol gyda chontract 35 awr yr wythnos, absenoldeb hyblyg, a chefnogaeth well sy'n gyfeillgar i deuluoedd., • 5 diwrnod o absenoldeb gwirfoddoli â thâl., • 2 wythnos o absenoldeb wrth gefn â thâl ar gyfer cymuned y Lluoedd Arfog. Yn rhanbarth Cymru a'r Gorllewin, byddwch yn cael y cyfle i ymuno â PROUD, ein cynllun gwobrwyo a chydnabod lle gallwch ddiolch a chydnabod cydweithwyr ledled y rhanbarth sydd wedi dangos gwerthoedd ac ymddygiadau rhagorol. I gael gwybod mwy am y manteision yn Network Rail, cliciwch yma. Rydym am helpu i ddarparu rheilffordd sy'n ddiogel, yn ddibynadwy, yn fforddiadwy ac sy'n darparu gwasanaeth cwsmeriaid gwych i bawb. Am ragor o wybodaeth am Network Rail cliciwch yma. Brief Description To act as the focal point for internal and external stakeholders in relation to security, emergency and contingency preparedness. To develop and maintain security, emergency and contingency plans and procedures in line with statutory requirements, Railway Group and Company Standards and provide specialist advice and Level 2 assurance in the fields of operational security and contingency planning. Please be a ware this role holds a mandatory requirement for the incumbent to hold valid security vetting clearance. Any offer will be conditional on the successful candidate obtaining clearance prior to a start date being agreed. If you have lived outside of the UK in the last 3 years and have been invited to interview for this role , please notify us . For further information including residency eligibility, please contact your recruiter for more details. Gweithredu fel y pwynt ffocal i randdeiliaid mewnol ac allanol mewn perthynas â diogelwch, parodrwydd ar gyfer argyfyngau ac wrth gefn. Datblygu a chynnal cynlluniau a gweithdrefnau diogelwch, argyfyngau ac wrth gefn yn unol â gofynion statudol, Safonau Grŵp a Chwmni'r Rheilffordd a darparu cyngor arbenigol a sicrwydd Lefel 2 ym meysydd diogelwch gweithredol a chynllunio wrth gefn. Byddwch yn ymwybodol bod y rôl hon yn cynnwys gofyniad gorfodol i'r deiliad ddal cliriad fetio diogelwch dilys. Bydd unrhyw gynnig yn amodol ar i'r ymgeisydd llwyddiannus gael cliriad cyn cytuno ar ddyddiad cychwyn. Os ydych chi wedi byw y tu allan i'r DU yn ystod y 3 blynedd diwethaf ac wedi cael gwahoddiad i gyfweliad ar gyfer y rôl hon, rhowch wybod i ni. Am ragor o wybodaeth gan gynnwys cymhwysedd preswylio, cysylltwch â'ch recriwtwr am fwy o fanylion. About The Role (External) • Assist and advise the region / route function, including stations, on the development (including templates and associated Standards and guidance) and maintenance of effective security and contingency plans, designed to mitigate loss, in cooperation with internal and external stakeholders., • Plan and coordinate the development and implementation of an annual programme of planned exercises to test the effectiveness of security and contingency arrangements in conjunction with internal and external stakeholders and monitor performance against the programme., • Assist and advise the routes on continuous improvement relating to incident management and disruption by facilitating debriefs following exercises and significant incidents; coordinating lessons identified and helping disseminate these throughout Network Rail (NR). Liaise with external stakeholders where required to resolve issues., • Plan and develop a programme of physical and operational security risk assessments to identify and assess potential failings in security arrangements within key NR sites, particularly those identified as Critical National Infrastructure, and associated security/emergency/contingency plans., • Be the subject matter expert providing specialist advice in the fields of physical and operational security, contingency and disruption planning and response to the region / route / function senior leadership team., • Provide Level 2 assurance function in the field of operational security and compliance with the National Railways Security Programme (NRSP), by carrying out physical security risk assessments and covert tests of NR assets as required, in order to confirm compliance with legislation and provide recommendations for improvement., • Provide a link at strategic level to Local Resilience Fora, Devolved Administrations and national representative bodies (e.g. Chief Fire Officers Association) in order to discharge NR’s obligations under the Civil Contingencies Act 2004 (CCA 2004). Represent NR at strategic groups acting as a conduit for information from NR to the wider resilience community., • Contribute to, or lead as required, the delivery of special projects in the field of operational security or contingency planning and security elements of infrastructure upgrade projects, to deliver operational capability and comply with regulation., • Assist and advise the region / route / function, including stations, on the development of the NR response to significant sporting and cultural events, to assist in the delivery of an effective operational response., • Cynorthwyo a chynghori'r swyddogaeth rhanbarth / llwybr, gan gynnwys gorsafoedd, ar ddatblygu (gan gynnwys templedi a Safonau a chanllawiau cysylltiedig) a chynnal a chadw cynlluniau diogelwch ac wrth gefn effeithiol, wedi'u cynllunio i liniaru colledion, mewn cydweithrediad â rhanddeiliaid mewnol ac allanol., • Cynllunio a chydlynu datblygiad a gweithrediad rhaglen flynyddol o ymarferion wedi'u cynllunio i brofi effeithiolrwydd trefniadau diogelwch ac wrth gefn ar y cyd â rhanddeiliaid mewnol ac allanol a monitro perfformiad yn erbyn y rhaglen., • Cynorthwyo a chynghori'r llwybrau ar welliant parhaus yn ymwneud â rheoli digwyddiadau ac aflonyddwch trwy hwyluso sesiynau dadfriffio yn dilyn ymarferion a digwyddiadau sylweddol; cydlynu gwersi a nodwyd a helpu i ledaenu'r rhain ledled Network Rail (NR). Cysylltu â rhanddeiliaid allanol lle bo angen i ddatrys problemau., • Cynllunio a datblygu rhaglen o asesiadau risg diogelwch ffisegol a gweithredol i nodi ac asesu methiannau posibl mewn trefniadau diogelwch o fewn safleoedd allweddol Network Rail, yn enwedig y rhai a nodwyd fel Seilwaith Cenedlaethol Hanfodol, a chynlluniau diogelwch/argyfwng/wrth gefn cysylltiedig., • Bod yn arbenigwr pwnc sy'n darparu cyngor arbenigol ym meysydd diogelwch ffisegol a gweithredol, cynllunio wrth gefn ac aflonyddwch ac ymateb i dîm uwch arweinyddiaeth y rhanbarth / llwybr / swyddogaeth., • Darparu swyddogaeth sicrwydd Lefel 2 ym maes diogelwch gweithredol a chydymffurfiaeth â'r Rhaglen Diogelwch Rheilffyrdd Genedlaethol (NRSP), trwy gynnal asesiadau risg diogelwch ffisegol a phrofion cudd o asedau NR yn ôl yr angen, er mwyn cadarnhau cydymffurfiaeth â deddfwriaeth a darparu argymhellion ar gyfer gwella., • Darparu cyswllt ar lefel strategol â Fforymau Cydnerthedd Lleol, Gweinyddiaethau Datganoledig a chyrff cynrychioliadol cenedlaethol (e.e. Cymdeithas y Prif Swyddogion Tân) er mwyn cyflawni rhwymedigaethau NR o dan Ddeddf Argyfyngau Sifil 2004 (CCA 2004). Cynrychioli NR mewn grwpiau strategol sy'n gweithredu fel dwyn gwybodaeth o NR i'r gymuned gydnerthedd ehangach., • Cyfrannu at, neu arwain yn ôl yr angen, cyflawni prosiectau arbennig ym maes diogelwch gweithredol neu gynllunio wrth gefn ac elfennau diogelwch prosiectau uwchraddio seilwaith, i gyflawni gallu gweithredol a chydymffurfio â rheoliadau., • Cynorthwyo a chynghori'r rhanbarth / llwybr / swyddogaeth, gan gynnwys gorsafoedd, ar ddatblygu ymateb yr NR i ddigwyddiadau chwaraeon a diwylliannol arwyddocaol, i gynorthwyo i gyflawni ymateb gweithredol effeithiol. How To Apply (External) Salary: This role is a Band 4C £43,588- £51,719 per annum. 35 hours a week. Security Clearance Required. Please click here to find our candidate pack: Closing date: 18 th December 2025 Late applications will not be accepted. Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications.Late applications will not be accepted. Click ‘apply now’ to apply. We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. Click here for more information. Diversity and inclusion are more than just buzz words for us. We’re constantly striving to make sure we provide a welcoming and safe environment for everyone.We recognise that certain groups are under-represented within our team and we’re working closely with our regional diversity and inclusion networks to make sure we support these groups as best as we can. We are working in conjunction with the Cultural Fusion team. If you would like support with your application or interview please contact Wales& or visit the connect page: Wales and Western Cultural Fusion (sharepoint.com) . For all other support please contact your HR Business Partner. Cyflog: Mae'r rôl hon yn Band 4C £43,588-£51,719 y flwyddyn. 35 awr yr wythnos. Mae angen cliriad diogelwch. Cliciwch yma i ddod o hyd i'n pecyn ymgeiswyr: Dyddiad cau: 18fed Rhagfyr 2025 Ni dderbynnir ceisiadau hwyr. Cyflwynwch eich cais cyn gynted â phosibl, efallai y byddwn yn cau'r hysbyseb cyn y dyddiad cau a restrir os byddwn yn derbyn digon o geisiadau. Ni dderbynnir ceisiadau hwyr. Cliciwch 'gwneud cais nawr' i wneud cais. Rydym yn gyflogwr cyfle cyfartal ac yn gwerthfawrogi amrywiaeth. Nid ydym yn gwahaniaethu ar sail hil, crefydd, tarddiad cenedlaethol, rhyw, cyfeiriadedd rhywiol, oedran, statws priodasol, na statws anabledd. Cliciwch yma am ragor o wybodaeth. Mae amrywiaeth a chynhwysiant yn fwy na geiriau poblogaidd yn unig i ni. Rydym yn ymdrechu'n gyson i sicrhau ein bod yn darparu amgylchedd croesawgar a diogel i bawb. Rydym yn cydnabod bod rhai grwpiau wedi'u tangynrychioli o fewn ein tîm ac rydym yn gweithio'n agos gyda'n rhwydweithiau amrywiaeth a chynhwysiant rhanbarthol i wneud yn siŵr ein bod yn cefnogi'r grwpiau hyn cystal ag y gallwn. Rydym yn gweithio ar y cyd â'r tîm Cyfuno Diwylliannol. Os hoffech gael cymorth gyda'ch cais neu gyfweliad, cysylltwch â Wales& neu ewch i'r dudalen gysylltu: Cyfuno Diwylliannol Cymru a'r Gorllewin (sharepoint.com). Am bob cymorth arall, cysylltwch â'ch Partner Busnes AD.