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Job Title: Sales Manager Location: Edgware, HA8 7EB Salary: OTE £75k + (uncapped commission) Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. The Role: We are seeking an experienced, driven, and people-focused Sales Manager to lead and develop our high-performing call centre sales team. This role is ideal for a confident leader with a proven background in call centre management, who can inspire performance, drive conversions, and foster a positive, target-driven culture. As Sales Manager, you will take ownership of team performance, ensuring agents effectively manage a high volume of warm and hot leads while delivering outstanding customer experiences. You will play a pivotal role in coaching, mentoring, and motivating your team to consistently exceed sales targets and maintain high-quality client interactions. This is an excellent opportunity for a passionate and results-oriented individual who takes pride in developing others, improving processes, and delivering measurable outcomes. You will oversee day-to-day call centre operations, monitor KPIs, and ensure all activity aligns with business objectives and compliance standards. Building and maintaining strong relationships with both clients and external partners will be key, ensuring every customer journey is handled professionally, empathetically, and efficiently. You will also lead by example-demonstrating excellent communication, active listening, and a customer-first mindset. Working within a fast-paced outbound sales environment, you will ensure your team thrives under pressure, remains motivated, and consistently delivers exceptional results while supporting one another to achieve both individual and collective goals. Essential Requirements: Proven call centre management experience * Must live within a commutable distance to Edgware (HA8 7EB) * Demonstrable experience using Salesforce (or similar CRM systems) in a sales environment * Strong data analysis skills, with the ability to interpret performance metrics and drive improvements * Proven experience training and onboarding new starters within a previous sales role, with evidence of successful outcomes * Excellent sense of urgency with the ability to prioritise tasks and meet deadlines in a fast-paced environment * High level of attention to detail, ensuring accuracy across reporting, processes, and customer interactions * Strong organisational and time management skills * Effective communication and leadership abilities, with experience managing and motivating teamsWho Are We? National Claims is a client management company based in Edgware, Greater London. We specialise in supporting individuals with non-fault accident claims, clinical negligence cases, and housing disrepair matters. Our mission is to guide clients through their legal journey, connecting them with specialist law firms best suited to their needs. Key Responsibilities & Skills: Lead, manage, and develop a team within a call centre sales environment Drive team performance against sales targets, conversion rates, and KPIs Monitor call quality, compliance, and data accuracy in line with business standards Coach and mentor team members to improve performance and customer engagement Ensure accurate data capture and clear case documentation Deliver exceptional customer service standards across all interactions Communicate effectively across multiple channels (phone and email) Manage workloads, prioritise tasks, and optimise team productivity Maintain strong compliance awareness and mitigate risk to the business Encourage persistence and consistency in sales follow-ups and pipeline managementPersonal Attributes: Strong leadership and team development skills Highly motivated with a results-driven mindset Passionate about delivering exceptional customer service Confident communicator with a strong telephone presence Ability to inspire, engage, and influence others Organised, proactive, and resilient in a fast-paced environment Collaborative approach with a focus on team successBenefits: Base salary of £50k, with on-target earnings of £75k - year 1 Pension Scheme Monthly incentives and performance rewards Team social events and nights out Uncapped commission structure 30 days holiday (including bank holidays)Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role

We partner with operations leaders, supporting them in transforming their operations and solving their challenges whilst enabling a culture of excellence that lasts long into the future. Achievement of sales opportunities under the development and guidance of more experienced Senior Consultants, Pri

As a Principal Consultant, you will be at the forefront of this evolution. Mentor and guide consultants across engagements, developing future leaders within Reinvigoration.

Delivery, Production & Operations Recruitment Consultant (Senior Consultant Level and Upwards). The role centres around both new business development and expanding existing client relationships, with a focus on Delivery, Production & Operations roles. Own and deliver significant personal billings, d

A leading life sciences cloud provider is seeking Consultants and Senior Consultants to join their Professional Services team.

We’re looking for a proactive, highly organised, commercially-minded, and delivery-focused Senior Consultant – Marketing Operations to join Netcompany UK’s high-performing marketing team. We operate in both the public and private sector and our services range from application development and c

PSP Payments Operations Consultant / Client Services Manager. PSP Payments Operations Consultant / Client Services Manager. Work closely with internal stakeholders including product, engineering, operations, risk and senior leadership.

Join us as a Dynamics 365 Finance & Operations Technical Consultant and become part of a friendly, supportive team that takes pride in delivering great solutions together. With an in-depth knowledge of, and experience in supporting and implementing D365 Finance & Operations solutions (AX, F&SCM), yo

A leading consulting firm in the UK is seeking a Senior Consultant for their Business Transformation practice. Ideal candidates will have consulting experience in operations, a degree, and strong interpersonal skills.

As a Consultant within Digital Operations & Service Management, you will advise clients on designing, evolving, and operating modern IT and Digital operating models in response to AI adoption, cloud transformation, cyber resilience, and complex service ecosystems. Digital Operations & Service Manage

A leading IT services firm in London is seeking a Senior Consultant – Marketing Operations to join its high-performing marketing team.

Join us as a Dynamics 365 Finance & Operations Technical Consultant and become part of a friendly, supportive team that takes pride in delivering great solutions together. With an in-depth knowledge of, and experience in supporting and implementing D365 Finance & Operations solutions (AX, F&SCM), yo

As an Operations Consultant, you will play a crucial role in optimizing our operations, identifying areas for improvement, and scaling the team as required. If you are a highly skilled Operations Consultant with a passion for transformation and growth, and you are excited to contribute to the succes

Our Operations and Improvement consultants are expected to be hands-on, working with our clients to bring energy, direction and expertise in solving the most difficult operational and supply chain challenges. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scienti

We design, build, and optimise the operations of leading Technology, Media & Telecommunications (TMT) businesses to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. To make an impact that matters with our Media clients, we are looking for experie

Treasury Advisory Operations Consultant (6 months). Were hiring a Treasury Advisory Operations Consultant into our finance team to take full operational ownership of cash flow forecasting and day-to-day treasury activities in our PE-backed environment, ensuring tight liquidity control, accurate fo

A leading integrated legal services provider is seeking a highly skilled Assistant Consulting Director for their Legal Operations & Technology Consulting team. This role involves providing expert consultancy advice to clients, managing complex projects focused on legal operations, and using technolo

Platform Operations Associate Consultant (Remote, GBR) page is loaded## Platform Operations Associate Consultant (Remote, GBR)locations: United Kingdom - Remotetime type: Full timeposted on: Posted Todayjob requisition id: R26074About the Role:CrowdStrike Services is seeking a Platform P

Consultants with existing vendor relationships who can hit the ground running.

We're hiring a Treasury Advisory Operations Consultant into our finance team to take full operational ownership of cash flow forecasting and day-to-day treasury activities in our PE-backed environment, ensuring tight liquidity control, accurate forecasting, and disciplined cash management. Support t

We are seeking a Senior Security Operations Consultant to support a strategic review of Security Operations and Threat Exposure Management within a large enterprise environment. The consultant will review the existing setup and propose an optimal future-state solution. Strong experience in Security

Strategy & Operations - Senior Consultant / Manager (Technology). We are looking for exceptional candidates to join our Transformation team based in London at Senior Consultant / Manager Level. Professional service / consulting experience within technology, IT or digital, “internal consulting” r

Join us as a Dynamics 365 Finance & Operations Technical Consultant and become part of a friendly, supportive team that takes pride in delivering great solutions together. With an in-depth knowledge of, and experience in supporting and implementing D365 Finance & Operations solutions (AX, F&SCM), yo

Prerequisite Requirements – Enfusion Operations Implementation Consultant. Key Responsibilities – Enfusion Operations Implementation Consultant. Work closely with the Head of Operations and cross‑functional business groups, including Compliance, Risk Management, Finance and IT.

A leading insurance firm in Greater London is seeking a DA Ops Consultant to ensure data accuracy in Delegated Authority processes.

We are looking for a DA Ops Consultant to join us in our London office. Support the Delegated Operations Manager with delivering end-to-end bordereaux validation, payment and mapping processing for risk, claim and premium bordereaux for Travelers Delegated Portfolio.

Expected schedule for this position is Wednesday-Saturday, Friday-Monday, Thursday-Sunday or Sunday-Wednesday (10 hours, 4 days)Responsibilities and DutiesDeployment and Operations activities may include:* Providing technical implementation, configuration, and troubleshooting assistance with the

We are seeking a Senior Security Operations Consultant to support a strategic review of Security Operations and Threat Exposure Management within a large enterprise environment. The consultant will review the existing setup and propose an optimal future‑state solution. Strong experience in Securit

Veeva Systems is looking for Consultants and Senior Consultants who have some content management expertise and/or, clinical trials expertise and/or software implementation expertise. If you are a Senior Consultant, you will also be leading and mentoring talented project team members implementing and

The Operations Practice sits within Business Transformation, connecting organisational strategy to frontline operations to drive new levels of competitiveness and resilience in an ever changing world. The Operations Practice consists of five service lines that focus on improving business profitabili

Operations and Improvement Principal Consultant - Process Optimisation in Financial Services. Our Operations and Improvement consultants are expected to be hands‑on, working together with our clients to bring energy, direction and expertise in helping to solve the most difficult operational and su

Experience of a junior‑level operational role in at least one private sector organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business.

Senior Consultant, Business Transformation (Operations) | Corporate Finance & Restructuring. The Operations Practice sits within Business Transformation, connecting organisation strategy to frontline operations to drive new levels of competitiveness and resilience in an ever‑changing world. The Op

Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. As a Senior Consultant you'll play a key role in delivering these impactful projects from day one, gaining invaluable experience, receiving structured training and building l

A leading sports marketing firm in Greater London is seeking a Treasury Advisory Operations Consultant to take full ownership of cash flow forecasting and treasury activities.

Ideal candidates will have experience in learning operations and strong communication abilities. A global consulting firm is seeking a Senior Consultant for Managed Learning Services to contribute to engagements within the financial services sector.

A leading consulting firm is seeking individuals passionate about operational design and delivery.You will support the assessment and improvement of operating models, develop business cases, and manage stakeholder relationships.Ideal candidates will have experience in a junior operational role and a

Reinvigoration is a leading global expert operations consultancy and enterprise platform provider enabling organisations to transform their operations and deliver excellence with certainty, every time. We partner with operations leaders, supporting them in transforming their operations and solving t