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  • Head Waiter / Waitress
    Head Waiter / Waitress
    9 hours ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Wagestream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Event Manager/Manageress
    Event Manager/Manageress
    1 month ago
    £15–£26 hourly
    Part-time
    Sutton

    Job Title: Front of House Event Manager (Part-Time / Ad Hoc) Location: London, UK Contract Type: Part-Time / Ad Hoc Basis Salary: Competitive hourly rate (DOE) About the Role We are seeking an experienced Front of House Event Manager to join our dynamic events team on a part-time, ad hoc basis. The ideal candidate will have a proven track record of delivering exceptional service within banqueting and conference environments, with the confidence to lead a team and ensure seamless event execution. Key Responsibilities • Lead and manage a front of house team of six or more staff during events, ensuring smooth operation and excellent guest service., • Oversee the setup, delivery, and breakdown of banqueting, conference, and corporate events., • Liaise with clients, kitchen teams, and event coordinators to ensure all event details are delivered to the highest standard., • Conduct pre-event briefings and delegate tasks effectively to team members., • Maintain high standards of presentation, hygiene, and professionalism at all times., • Troubleshoot and resolve any issues promptly to ensure a flawless guest experience., • Ensure compliance with health and safety and food hygiene regulations. Requirements • Minimum two years’ experience in a similar Front of House or Event Management role., • Strong leadership and team management skills, with experience supervising six or more staff., • Demonstrable experience in banqueting, conferences, and corporate events., • Excellent communication and organisational skills., • Professional, calm under pressure, and guest-focused., • Flexibility to work evenings, weekends, and irregular hours on an ad hoc basis., • Right to work in the UK. Desirable • Experience in high-end venues, hotels, or corporate hospitality., • Personal licence or first aid certification (advantageous but not essential). How to Apply Please send your CV and a short cover note detailing your relevant experience and availability

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