Operations team leader jobs in United Kingdom - Page 2

Reception Manager - London Become a Londoner Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London's first 'Super Boutique' hotel. At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture. We are currently recruiting for a Reception Manager to join our Front of House Team at our 5-Star super-boutique The Londoner Hotel. You will be the face of the hotel's arrival experience, ensuring every guest receives a seamless, warm, and personalised welcome. Working closely with the Front of House Manager, you will drive service excellence, team performance, and operational efficiency in one of London's most prestigious hospitality settings. Overview: Manage daily reception operations, ensuring smooth check ins, check outs, and guest interactions. Deliver and uphold 5 star service standards, handling VIPs, special requests, and complex situations with confidence and charm. Coach, mentor, and motivate receptionists and supervisors to achieve exceptional performance. Oversee cash handling, billing accuracy, room allocations, and system processes. Work closely with Housekeeping, Concierge, Guest Relations, and Reservations to ensure a flawless guest journey. Manage guest concerns with professionalism, empathy, and effective solutions. Ensure all reception operations meet Edwardian Hotels London standards and legal requirements. About You: Proven experience as a Reception Manager, Assistant Reception Manager, or senior Front Office Supervisor in a 5 star hotel.A natural leader with strong communication skills and a passion for luxury hospitality. Confident in managing fast paced operations while maintaining calm, polished professionalism. Strong knowledge of PMS systems, billing procedures, and guest service protocols. A warm, engaging personality with a genuine commitment to exceptional guest care. Our Benefits Package: Competitive salary 28 days Holiday per annum including Bank Holidays increasing with long service Complimentary hot meals, salad bar and unlimited beverages provided daily Recommend a Friend Scheme of up to 500 per friend recommended. Annual complimentary night stays within our hotels Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends Access to a discount platform for all of the most popular stores and outlets Auto enrolment into our company pension scheme Regular social events across all hotels Annual company recognition events held in January each year Wellbeing champions across all of our hotels Access to our company doctor for medical appointments and occupational health support Access for all hosts to our online learning platform Edwardian Academy Opportunities for promotion and a wide range of training programs to support your development Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? What you become part of: Edmonton Operations produces 50 million cases of drinks per year across seven manufacturing lines. The site can produce up to 142,000 litres of drink per hour, including both PET and glass bottling. It is the only site in GB to produce Oasis drinks. There are over 200 people across Manufacturing, QESH, and Engineering. Experience here can lead to excellent career opportunities within Edmonton, across other GB sites, and even at Pan-European locations. What to expect: You will be part of a shift-based team of 15–20 colleagues, including operators and engineers, reporting into a Production Team Leader. Together, the team works to safely maintain and operate beverage production lines.. Please note this is a role based on a continental shift pattern working 12 hour days and nights Key responsibilities will include: • Using an SAP-based Planned Maintenance system to carry out and record maintenance activities and findings, • Using network-based systems to carry out and record quality checks (including on-screen systems, HMI interrogation, visual checks, and measurements), • Using SAP-based materials systems to order, use, and account for materials in the production process, • Applying basic root cause analysis tools to identify, diagnose, and escalate equipment and process-related issues, • Supporting both shift-based and day-based Engineering teams to improve line reliability and identify opportunities for improvement, • Following Food Safety and Health & Safety regulations relevant to the site, the wider business, and the community, • Developing and maintaining personal skills and knowledge through training opportunities and the in-house Academy system Skills & Essentials: • Strong communication skills and the ability to absorb information, • A good level of numerical, practical, and mechanical aptitude, • Ability to work to demanding timescales and meet customer service requirements, • Comfortable working collaboratively as part of a wider team, • Adaptable, with a flexible approach to tasks in line with business needs We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to _ We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

Senior Sous Chef - Sky Garden - London Oak View Group: Part of Oak View Group (OVG), Rhubarb Hospitality Collection aspires to establish itself as the unequivocal leader in the hospitality industry, elevating the benchmark for premium experiences at iconic venues across the globe. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Poised on level 36 of the iconic Sky Garden, Darwin is a lively all-day dining location inspired by the very best of British. Laid back but with a spirited atmosphere spread across three services; We let the food and incredible view do the talking! Role Purpose: • London's highest brasserie - Sky Garden, • All day dining concept, high volume outlet, • up to 54,000 per annum, depending on experience, • Excellent career progression Would you like to take your career to new heights? We are looking for an eager and enthusiastic Senior Sous Chef to join our brigade. Darwin is a lively all-day dining location inspired by the very best of British. Laid back but with a spirited atmosphere spread across three services; We let the food and incredible view do the talking! Calling all talented Sous Chefs! We are looking for a passionate individual to join our dynamic team, assisting our wonderful Head Chef in running a fast-paced, high volume and bustling kitchen. As the leader of our large brigade, you'll have the opportunity to coach, mentor, and inspire our talented chefs. We're seeking a Sous Chef who not only encourages excellence but also sets a high standard, serving as an aspirational role model for the team. What we offer: • Consistent Salary increase reviews and excellent ongoing training and management development plan - with opportunities both on site and within future operations., • Meals provided or allowance paid every shift., • Corporate Gym discount., • 40% discount across our venues., • 300 refer a friend bonus., • Employee recognition, with monthly and yearly awards Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work: If successful in your application, you will be required to provide eligibility to work evidence in line with the 'Eligibility to Work in the UK' requirements. All candidates will receive a response.

Key Holder - The Cosmetics Company - Wembley, London Job Type: Part Time - 22.5 hours (3 days) The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty. Description We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. Qualifications Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Pay Range: Anticipated Base Salary Range £16,212.93 to £16,212.93 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to be scaled accordingly). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)). You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding. Equal Opportunity Employer We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request. Artificial Intelligence is used to compare and screen an applicant’s resume as against the posted job description.

Spa Reception Manager - London Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London represents the very best of modern luxury - where Italian artistry, refined service and attention to detail define every guest experience. At the heart of this offering sits the Bvlgari Spa, one of London's most prestigious wellness destinations, celebrated for its discretion, precision and deeply personalised care. We are looking for an inspiring Spa Operations Manager to join our Spa leadership team - someone who thrives on being present, visible and truly connected to both guests and colleagues. This is a hands on, floor based leadership role, ideal for a natural host who enjoys leading from the front and takes pride in shaping exceptional experiences in real time. About The Role Reporting to the Spa Director, you will play a central role in the daily operation of the Spa, spending the majority of your time within the reception and treatment areas. You will support teams as service unfolds, oversee the seamless flow of the guest journey, and ensure treatment standards, service delivery and presentation consistently reflect the calm confidence and exacting standards of the Bvlgari brand. This role offers a unique balance of people leadership, operational excellence and guest connection. You will coach and mentor reception and therapist teams on the floor, safeguard exceptional treatment quality, support retail and revenue performance, coordinate training and SOP excellence, and act as a trusted senior presence - including providing leadership cover and Duty Management support when required. Above all, you will help create an environment where both guests and colleagues feel genuinely cared for, supported and inspired to deliver the very highest levels of service. Key Responsibilities • Being a visible, supportive leader on the Spa floor across reception and treatment areas, • Ensuring a seamless, personalised and emotionally engaging guest journey from arrival to departure, • Supporting reception and therapist teams during peak periods and complex service situations, • Upholding exceptional treatment standards, hygiene, presentation and brand compliance, • Coaching teams in real time on service behaviours, retail confidence and luxury standards, • Coordinating training, SOP implementation and brand immersion, • Supporting retail, utilisation and revenue performance through service led selling, • Building strong working relationships with internal stakeholders and external partners, • Stepping into senior leadership and Duty Management responsibilities when required What We Are Looking For You will bring proven experience in a spa operations or management role within a luxury hotel or premium wellness environment, with a strong understanding of both treatment delivery and spa reception operations. You will be a confident, calm and visible leader with exceptional attention to detail, a natural instinct for luxury service and a genuine passion for developing people. Equally comfortable supporting teams on the floor and overseeing operational standards, you lead with warmth, authority and professionalism. Why Join Bvlgari Hotel London At Bvlgari Hotel London, you become part of an iconic luxury brand renowned for its elegance, craftsmanship and uncompromising service standards. We offer a supportive and inclusive working environment where development is encouraged, excellence is recognised and wellbeing is valued. You will work alongside talented hospitality professionals who share your dedication to refined service and meaningful guest experiences - representing a brand where every detail matters, for our guests and for our people.

Assistant Store Manager - The Cosmetics Company - Wembley, London Job Type: Full Time - 37.5 hours /5 days The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty. Description We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. Qualifications • Proven retail experience preferably within cosmetics, • The ability to provide inspirational, authentic and personalized customer service, • Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets, • Retail operations experience including inventory management and cash reconciliation, • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment, • Previous experience with retail point-of-sale software, • Proficient in Microsoft Office, • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. Opportunities at Change Healthcare, part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health care transformation. Help us deliver cutting-edge solutions for patients, hospitals and insurance companies, resulting in healthier communities. Use your talents to improve the health outcomes of millions of people and discover the meaning behind: Caring. Connecting. Growing together. What you'll do: The Site Reliability Engineer is a member of Cloud Operations Automation team and is responsible for the reliability, security and efficiency of Change Healthcare's cloud environments and products that comprise Enterprise Imaging solutions. The engineer will also participate in the Cloud Operations team activities including continuous delivery, configuration changes, performance monitoring and ensuring high availability of systems. The engineer will be an active leader on the incident management process including triaging and resolution of incidents. Schedule: You'll enjoy the flexibility to work remotely* from anywhere within the UK as you take on some tough challenges and you'll be required to work 24×7 shift-based support with rotating on-call. Primary Responsibilities: • Works as a software tools developer in the cloud operations team, • Define and drive automation of cloud operations and deployment using different toolset, • Define and drive implementation of Cloud Operations procedures, • Define and implement effective and reliable cloud infrastructure, • 24×7 shift-based support with rotating on-call You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications: • Bachelor's degree in information systems, Computer Science, Engineering, or related field or equivalent experience, • Proven record of experience and success in administration of cloud infrastructure and deployed applications for enterprise SaaS or PaaS companies in public clouds such as GCP (Preferred), AWS, Azure, • Proven solid programming experience in any of the platforms like python, node.js, or any other language, • Proven good experience in creating CI/CD process or managing Kubernetes environments or creating terraform IaC pipelines, • Demonstrated solid foundation in Linux/Windows operating systems and tools, • Proven ability to work 24×7 shift-based support with rotating on-call Preferred Qualifications: • Demonstrated knowledge of cloud networking, cloud security, centralized loggings and monitoring tools, • Demonstrated proficiency with DevOps tools and environments like Jenkins, Git, and Ansible *All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2026 UnitedHealth Group. All rights reserved. #BBMEMEA

Manager Hays Recruitment - London – Financial Markets, Operations & Compliance We have an exciting opportunity for an experienced recruitment leader to work with and develop a team of 3 experience recruiters alongside running an FS Operations or Compliance desk in Cheapside. This role offers the chance to lead within a high performing specialism, take responsibility for a well-established market, and elevate your recruitment and leadership career across some of the most prestigious clients across the City of London. If you're ready for a bigger remit, broader influence, and the chance to revitalise a team with strong historic performance, this could be the next step in your Hays career. The Opportunity This is a Manager level role leading a fantastic team and taking ownership of a high value, specialist desk focused on both interim and permanent recruitment across the Financial Services sector. This is a high potential role in terms of personal billings. You'll be stepping into a warm, reputable area of the business with loyal clients, consistent role flow and clear headroom for growth. What You’ll Be Responsible For Leading & Developing Your Team • Build a high-performance culture grounded in accountability, coaching and collaboration, • Lead consultants through structured development plans and performance frameworks, • Role model strong pipeline management, client partnership and fee consistency Commercial Strategy & Ownership • Drive a commercial plan that accelerates revenue and marke t penetration, • Re engage established relationships and expand the portfolio across key sectors, • Drive client relationships and customer excellence (NPS), • Maintain strong awareness of market trends, competitive activity and client demand Senior-Level Recruitment Delivery • Run a 360 desk at leadership level to anchor high-quality revenue, • Act as a trusted advisor to clients with complex, specialist hiring needs, • Guarantee excellence across compliance, process and customer experience Strategic Collaboration • Partner closely with senior leadership to shape divisional priorities, • Influence best practice, operational excellence and market strategy across the Financial Markets business, • Contribute to long-term planning and future workforce needs within your specialism What We’re Looking For You’ll thrive in this role if you: • Are currently a Business Manager, Manager, Managing Consultant or operating at an equivalent leadership level, • Have an impressive track record in revenue growth and team leadership, • Bring strong commercial acumen and confidence operating in high-demand markets, • Have the resilience, ambition and leadership presence to drive performance and culture What Hays Offers You As part of your internal progression, you’ll benefit from: • Uncapped commission, paid every 4 weeks, • Ownership of a warm, specialist desk with strong foundations and high fee potential, • Access to industry-leading leadership development programmes, • Hybrid working and flexible hours, • International incentive trips and performance-based rewards, • A collaborative, inclusive culture that supports ambition and celebrates success, • Career mobility across the UK and globally At Hays, we develop leaders and we support you every step of the journey. Next Steps If this sounds like your next move, we’d love to hear from you. At Hays, the future is what you make it and this is your opportunity to shape one of the most commercially exciting parts of our Financial Markets business. As a Disability Confident employer, we welcome applications from all backgrounds. At Hays, we share a passion for creating a culture where there are opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career with us.

Location: Newham, East London An opportunity is available for an experienced Mains Laying Team Leader to join a utilities contractor delivering essential water network upgrades across the area. This is a practical, site-based leadership role suited to someone who enjoys working outdoors, taking ownership of daily operations, and guiding a team to deliver safe and efficient results. Youll be responsib... ZIPC1_UKTJ

Temporary Centre Manager - Premium Office Space | Central London Are you a confident, service-driven leader ready to manage a high-end workspace? We're recruiting on behalf of a premium serviced office provider in Central London, seeking a Temporary Centre Manager to oversee day-to-day operations, support a high-performing team, and deliver an exceptional client experience. This is a great opportun... ZIPC1_UKTJ

A global leader within the maritime and marine services sector is seeking an experienced Senior Legal Counsel to join its London-based legal team on an initial 6-month contract, starting ASAP. Reporting directly to the CFO, this is a senior-level role offering broad exposure across commercial contracts, litigation oversight, and compliance matters within a fast-paced international business. The successful individual will play a key role in supporting the company's global services operations, working across a range of commercial contracts matters, tenders, template subcontracting agreements and litigation matters. Applicants are likely to possess upwards of 5 years' PQE, with strong in-house commercial contracts experience and exposure to managing material litigation matters. Prior experience within shipping, marine services, logistics or agency environments would be advantageous, but is not essential. Applicants are likely to be qualified in England & Wales, or other commonwealth jurisdictions, such as Australia and/or New Zealand. The legal team operates on a collaborative and collegiate basis, and the business is seeking an individual who enjoys working closely with stakeholders across the organisation. The team is based in London and requires three days per week in the office. Due to the ASAP start date, successful candidates are likely to be available immediately or at short notice. This is an excellent opportunity to join a globally recognised business operating across the shipping, maritime and marine services sector. For further information, and a confidential conversation, please apply to Jennifer Pike. Please note that where a level of preferred experience or qualification is indicated, this is a guideline only and does not preclude applications from candidates with more or less experience. Our consultants will review your application and assess your suitability. We endeavour to respond to all applications within 72 hours, however due to the volume of applications we receive we may not be able to respond to every candidate individually and would advise that if you do not hear from us you should assume you are not successful in your application. Jameson Legal acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.

Clinical Lead | Elderly Nursing & Dementia Home Qualification: RGN (active NMC PIN) Salary: £55,000 per annum Location: Surbiton, Greater London Hours: 37.5 hours per week (Supernumerary, Monday–Friday with occasional weekend cover) About the Role We are proud to be working in exclusive partnership with a values-driven care provider to recruit a Clinical Lead for a quality-focused elderly care home in the Surbiton area. This is an excellent opportunity for an experienced and passionate nurse leader to take on a key clinical role within a high-quality care setting. The home provides nursing, residential, and dementia care, and is seeking a visible, hands-on Clinical Lead committed to delivering outstanding, person-centred care. Working closely with the Home Manager and multidisciplinary team, you will lead clinical practice, drive quality improvements, and support the ongoing development of nursing and care teams. Key Responsibilities • Provide strong clinical leadership and ensure high standards of care, • Maintain compliance with CQC regulations and best practice, • Lead audits and drive continuous quality improvement, • Support, mentor, and develop nursing and care teams, • Oversee care planning, medications, and clinical operations, • Manage admissions, discharges, and clinical emergencies, • Work collaboratively with internal teams and external professionals Requirements • Registered General Nurse (RGN) with an active NMC PIN, • Minimum 5 years’ nursing experience, • Experience supervising and managing nursing and care staff, • Strong understanding of CQC regulations and inspection processes, • Proven ability to lead high standards of clinical care, • Experience within elderly care and/or dementia services Interview Process • Stage 1: Interview with the Home Manager, • Stage 2: Formal interview with the Home Manager and Operations Manager Location & Commutability The home is based near Surbiton and is easily commutable from: Twickenham, Epsom, Sutton, Weybridge, Croydon, Redhill, Mitcham, Wimbledon, Oxshott, Leatherhead, Kingston upon Thames, Esher, Cobham, Walton-on-Thames, Chessington, Tolworth, New Malden and Banstead. Recommendations Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. We offer a £500 voucher of your choice or a charity donation for every successful candidate recommended by you. Contact If you would like to be considered for this opportunity, please contact Lily Bulbeck on 02393 874321 or 07921 588667, or send an up-to-date CV to lbulbeck@compassltd.co.uk

Role: Registered Manager – CQC Salary: £50,000 to £60,000 per annum (DOE) + Bonus Scheme Setting: Complex Homecare – Mental Health, Learning Disabilities & Complex Physical Needs Location: Mitcham, South London – Office-Based Hours: Full Time, Mon–Fri | 8:30am–5:30pm Are you an experienced Registered Manager with a background in Complex Homecare looking to join a growing provider where you can genuinely influence operational development and service quality? If so, this could be the role for you! Overview: Compass Associates are proud to be working with a growing provider of Complex Homecare Services to recruit for a Registered Manager. This is a key operational leadership role based at the organisation’s South London headquarters, offering the opportunity to play an integral part in the next stage of the company’s growth. The provider delivers community-based support packages across Mental Health, Learning Disabilities, and Complex Physical Health needs for both adults and children. Following a recent positive CQC inspection, the organisation is entering an exciting development phase under a newly appointed senior leadership team, with ambitions to further expand its service offering over the coming years. This position would suit an ambitious Registered Manager who enjoys working within a growing organisation where they can have real influence across operations, governance, systems improvement, and future service development. Location: This is a fully office-based role located in Mitcham, South London. The position is commutable from areas including Croydon, Wimbledon, Mitcham, Sutton, Kingston, Epsom, Caterham, Bromley, Redhill, Central London, and surrounding areas. Criteria: • Previous experience within Complex Homecare is essential, • Current or previous experience as a Registered Manager, • Strong understanding of CQC compliance, governance, and operational oversight, • Experience supporting individuals with Mental Health and/or Learning Disabilities, • Additional Supported Living experience would be advantageous, • Comfortable working within a fast-paced and growing provider environment, • Strong leadership, organisational, and communication skills Responsibilities Include: • Oversee the day-to-day operational delivery of Complex Homecare services, • Ensure strong clinical governance and full CQC compliance, • Review and improve operational systems, policies, and procedures, • Work closely with coordination and operations teams to support service delivery, • Support quality assurance, safeguarding, audits, and compliance activity, • Drive improvements across care management systems and operational processes, • Contribute to business development activity and potential tender/bid involvement, • Act as a visible leader within the organisation and support ongoing growth initiatives Salary and Benefits: • £50,000 – £60,000 per annum, depending on experience, • Bonus scheme linked to CQC outcomes: £1,000 bonus for achieving ‘Good’, £2,000 bonus for achieving ‘Outstanding’, • 25 days annual leave + 8 bank holidays, • Pension scheme and sick pay Interview Process: A single-stage, conversational interview process led by the Operations Director, typically conducted face-to-face at the Mitcham office. Contact Details: To apply or for further information, please contact Lijani Cherry at Compass Associates on 02394 211 143 or email lcherry@compassltd.co.uk. A candidate information pack including the full job description is available upon request. Compass Recruitment Solutions Ltd is acting as a Recruitment Consultancy for this permanent vacancy. We offer £500 vouchers for every successful referral.

Ward Manager Nuffield Health Highgate Hospital |Nursing Ward | Permanent | Full time 37.5 hours per week – flexibility required |Monday - Friday We’re here to help make Britain a healthier nation. As the largest Healthcare Charity in the UK, we give our nursing colleagues more time to care and get to know our patients. For you, this promises an exciting opportunity to help shape the highest standards in care inside an enviable working environment. We have a rare and exciting opportunity for a Ward Manager at our prestigious Highgate Hospital. You will be a confident clinical leader who is passionate about delivering safe, high-quality, patient-centered care within a fast-paced surgical environment. You will provide strong, visible leadership to ensure the efficient running of the Ward where you will oversee day-to-day operations, including staffing, patient flow, workforce planning, and the professional development of staff. The successful candidate will demonstrate robust clinical skills, strong communication, and the ability to lead, inspire, and develop a team. You will champion evidence-based practice, drive service improvements, and foster a positive culture focused on safety, learning, and continuous improvement. As a Ward Manager, you will: • Ensure effective day‑to‑day running of the ward, including patient flow and bed management, • Coordinate admissions, transfers, and discharges to maximise theatre utilisation, • Oversee patient assessments, care plans, risk management, and discharge planning, • Act as a clinical role model and support complex clinical decision‑making, • Lead, supervise, and motivate the multidisciplinary ward team, • be responsible for rota management, staffing levels, skill mix, and sickness absence, • Build and maintain strong working relationships with surgeons, anaesthetists, and consultants, • Identify opportunities to improve services, pathways, and patient outcomes Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. About Us Highgate Private Hospital opened in 1980 and provides first-class independent healthcare for the local community. Located in leafy North London near Hampstead Heath, our hospital is easily accessible from Central London and the surrounding areas. We can offer you a peaceful stay in a private en-suite room and fast access to a consultant. Our hospital takes pride in high standards of care and a friendly atmosphere. We welcome patients who have private medical insurance or choose to pay for their own treatment. Highgate Private Hospital also provides some specialist services to NHS patients. Our services and treatments Following a £15 million redevelopment and expansion programme, we offer a wide range of healthcare services. These include: · a private GP service · outpatient clinics · diagnostic imaging · physiotherapy · a pharmacy service · treatment or surgery in most branches of medicine We can care for you, from your initial appointment with a consultant and diagnostic tests, through to surgical treatment and rehabilitation. There are minimal waiting times for tests and treatment. Our expert team Highgate Private Hospital works with over 150 consultants and other specialists in London. Many of these healthcare professionals also work in the NHS and are leaders in their field. We employ more than 100 hospital staff, including highly experienced nurses. All of our nurses are registered with the Nursing and Midwifery Council. Our dedicated team make sure that you get the best possible care and treatment. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.

Therapy Lead – Mental Health Services Location: South West London Salary: £53,600 Hours: Monday to Friday, 9:00am – 5:00pm We are seeking an experienced and dynamic Therapy Lead to join a flagship mental health service, overseeing therapy provision across a large-scale inpatient and outpatient setting. This is a purely managerial and operational role with no clinical caseload, offering an excellent opportunity for a senior therapist ready to step into a high-impact leadership position. The Role You will take responsibility for the day-to-day leadership, coordination, and oversight of therapy services across CAMHS and Eating Disorder wards within a 100-bed inpatient hospital, alongside extensive outpatient services. Leading a team of approximately 20 therapists, you will ensure high standards of care, strong team performance, and effective service delivery across multiple pathways. Key Responsibilities • Provide visible, hands-on leadership to a multidisciplinary therapy team, • Oversee daily operations and service delivery across inpatient and outpatient therapy services, • Lead, support, and develop a team of around 20 therapists, • Ensure high-quality, consistent therapeutic provision across CAMHS and ED services, • Drive performance, engagement, and continuous improvement within the team, • Work closely with senior leadership to support operational excellence Requirements • Qualified therapist (essential), • Proven experience leading and managing therapy teams, • Strong leadership presence – approachable, visible, and decisive, • Excellent communication and organisational skills, • Experience working with complex teams and services, • Experience within CAMHS and/or Eating Disorders is desirable but not essential The Opportunity This is a rare opportunity to step into a senior leadership role within a flagship service, offering both scale and complexity. You will play a key role in shaping and leading therapy services within a well-established, high-performing environment. If you are a confident leader with a strong therapy background and a passion for operational excellence, this role offers the next step in your career. Please call Daisy on 07458 142 783 or email on D.Jones@linqrecruitment.co.uk

Clinical Deputy Manager | Elderly Nursing & Dementia Home Qualification: RGN only (active nursing pin) Salary: £60,000 per annum Location: Battersea, London Hours: 40 hours per week (Supernumerary, Monday–Friday with occasional weekend cover) About the Role Compass Associates are proud to be working in partnership with a valued client to recruit a Clinical Deputy Manager for a well-performing elderly nursing home near Battersea. The home provides nursing, dementia and residential care and is seeking a clinically strong, hands-on leader who is passionate about delivering high-quality care to elderly residents. This is an excellent opportunity for an experienced Deputy Manager or Clinical Lead looking to join a stable, supportive service with a strong clinical focus. You will work closely with the Home Manager, leading clinical practice, supporting staff development, and ensuring the highest standards of care and compliance. Key Responsibilities • Provide strong clinical leadership across the home, • Support and mentor nursing and care teams, • Ensure excellent standards of elderly and dementia care, • Work collaboratively within a multidisciplinary team, • Support clinical governance, audits and compliance Requirements • Registered Nurse with an active NMC PIN (RGN), • Minimum 2 years’ experience as a Deputy Manager or Clinical Lead, • Previous nursing home experience essential, • Strong background in elderly and dementia nursing, • Excellent leadership, communication and clinical skills, • Genuine passion for elderly care Interview Process • Stage 1: Interview with the Home Manager, • Stage 2: Formal interview with the Home Manager and Operations Manager Location & Commutability The home is based near Battersea and is easily commutable from: Brixton, Peckham, Putney, Streatham, Wimbledon, Hammersmith, Kingston-upon-Thames, Twickenham, Richmond, Thornton Heath, Ealing, Lambeth and Westminster. Recommendations Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. We offer a £500 voucher of your choice or a charity donation for every successful candidate recommended by you. Contact If you would like to be considered for this exciting opportunity please contact Lily Bulbeck on 02393874321 or 07921588667. Or alternatively send an up to date CV to lbulbeck@compassltd.co.uk

Summary £16.30 - £16.80 per hour | 35 to 40 hour contract | Night Shift | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised, and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day, night after night. From motivating your team and delegating tasks, to rolling up your sleeves and getting stuck in. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside Lidl. We're proud to be a diverse, secure and fast-growing business, and you'll find your role rewarding in every sense. We'll make sure you have access to the right training to thrive in your new job. What you'll do • Motivating and supporting your team, learning from our Leadership and Company Principles, • Swiftly solving problems and delegating tasks, • Creating an environment where your colleagues can succeed alongside you., • Managing operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager, • Handling freshness, cash processes, inventory and stock management to make sure shifts run smoothly, • Giving our customers the very best experience every time they visit your store What you'll need • Experience in leading a sizeable team to achieve targets in a bustling, fast-paced environment, • The ability to effectively delegate tasks and motivate your team, • Patience and a friendly manner, with the ability to keep calm in any situation, • Passion to thrive as a key part of the Store Team, • A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive • 30-35 days' annual holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Contributory pension scheme, • Long service awards, • Plus more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Join Our Team as a Children's Home Registered Manager!\n\n Company: Area Camden \n Location: London \n Contract: Permanent \n Specific Hours: 40 hours per week and on-call \n Salary: Base salary £52,000 with the potential to earn up to £58,600 through bonuses \n\nAbout Us\n At Area Camden, we have proudly maintained an Ofsted rating of Outstanding and Good since 2013. We are on the lookout for a passionate and experienced Registered Manager to lead our new solo children's home in London. If you have 2-3 years of management experience and a strong background in supporting young people aged 9-17 with complex emotional and behavioral needs, this is your chance to make a real difference! \n\nWhy Join Area Camden?\n Becoming part of Area Camden means joining a team that is dedicated to delivering high-quality care and achieving positive outcomes for children and young people. We believe in: \n\n • \nStrong Leadership: We value leaders who inspire and motivate.\n, • \nReflective Practice: Continuous improvement is at our core.\n, • \nProfessional Development: We support our managers to lead with confidence.\n\n In this role, you will have the opportunity to create a safe, stable, and nurturing home environment where your leadership can profoundly impact a child's life. \n\nBenefits\n\n • 6-month probation period\n, • 32 days of annual leave (including bank holidays), increasing by 1 day per year for the first three years\n, • Workplace pension (post-probation)\n, • Mobile phone provided\n, • Ofsted performance bonus: £3,000 for an Outstanding judgement and £1,500 for a Good judgement\n, • Full occupancy bonus of £300 per month\n, • Company car or £3,000 annual travel allowance\n, • Local parking permit\n, • 3-month notice period (except in disciplinary cases)\n, • Appointment subject to Ofsted approval\n\n\nAbout the Role\n As the Registered Manager, you will: \n\n • Deliver high-quality, safe, and nurturing care for children and young people.\n, • Hold overall accountability for safeguarding and promoting the welfare of the child.\n, • Oversee day-to-day operations and lead staff practice.\n, • Drive continuous improvement in line with Area Camden's standards and the Children's Homes (England) Regulations 2015.\n, • Maintain robust safeguarding systems and effective multi-agency working.\n, • Supervise and mentor staff, ensuring care plans and safeguarding procedures are implemented effectively.\n\n\nAbout You\n We are looking for a qualified and experienced leader who can demonstrate: \n\n • A Leadership and Management qualification (or willingness to work towards one), along with NVQ Level 3 in Caring for Children and Young People.\n, • Strong childcare and safeguarding knowledge, including relevant legislation and regulations.\n, • Experience in managing staff teams with excellent communication skills.\n, • A genuine passion for children's homes and a commitment to achieving the best outcomes for children and young people.\n\n\n This is a 40-hour per week role, where you will manage your own rota and participate in the on-call rota. \n\n Area Camden is an equal opportunities employer and encourages applications from suitably qualified candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expect all staff to share this commitment. Successful applicants will be required to complete an enhanced DBS check.

About the Role: Grade Level (for internal use): 09 The Team: S&P Global (SPGI) is a leader in credit ratings, benchmarks and analytics for the global capital and commodity markets. Reporting to the Director for Internal Audit, you will be part of a diverse Internal Audit team with coverage of all SPGI businesses. The SPGI Internal Audit function is a global team with auditors located in multiple regions around the globe, which includes USA, Europe, India, Malaysia, Japan and Taiwan. The Impact: You will support a hybrid portfolio of deliverables including risk-based audit, advisory projects, and Audit Operations activities across the globe. As an individual contributor, you will work closely with the Director and Senior Director in the United Kingdom. This role will provide you with a companywide perspective for which you will gain an understanding of the processes and key controls, identify control gaps and assess risks and build strong ties with the business. Success in this role is demonstrated through timely delivery of high-quality audit engagements, clear and actionable reporting, and the ability to influence management toward effective risk remediation. What's in it for you: • Extraordinary learning opportunities and interaction with senior management across the Company, working on interesting and meaningful engagements., • Learn and leverage cutting edge capabilities, including AI and data analytics practices to improve the audit activities., • Opportunity to work with management across a premier global firm Advancing Essential Intelligence., • Ability to collaborate with global team of seasoned audit professionals and access to the latest technological and data analytic tools., • Competitive compensation package with excellent benefits, tuition reimbursement, parental leave and more., • Advancement opportunities in a global company with presence in 30+ geographies. This role has the flexibility to work at least two days a week in the office (Hybrid working environment). Responsibilities, • Support and execute end-to-end audit engagements (planning, fieldwork and reporting), under the oversight of Audit Management, in line with the annual audit plan, departmental methodology, and IIA standards, ensuring timely and high-quality delivery., • Perform risk-based testing to assess the design and operating effectiveness of key controls, clearly identifying control gaps, root causes, and associated risks., • Apply sound professional judgment to determine audit focus areas, depth of testing, and prioritization of risks in line with business context., • Prepare clear, concise, and well-structured audit reports that articulate findings, root causes, impacts, and practical recommendations., • Engage effectively with management, communicating audit issues with clarity, confidence, and appropriate challenge., • Communicate audit issues effectively with management, providing appropriate challenge, clarity, and constructive dialogue throughout the audit lifecycle., • Partner with management to agree practical and proportionate risk-aligned management action plans and coordinate follow-up to support timely and effective remediation., • Build and maintain productive working relationships with business unit management, acting as a trusted, objective advisor while maintaining independence., • Leverage data analytics, automation, and emerging technologies to enhance audit efficiency, coverage, and insight., • Contribute to the continuous improvement of Internal Audit practices by staying current on audit standards, best practices, tools, and industry developments., • Demonstrates integrity, professional skepticism, and adherence to the IIA Code of Ethics and Internal Audit Standards at all time. Requirements Essential Requirements • 3-5 years' experience in internal audit or related control functions, preferably within financial services., • Actively pursuing a professional qualification (CIA, ACCA, ACA, CISA or equivalent)., • Strong understanding of internal controls, risk assessment, and audit methodologies., • Proven ability to communicate audit issues clearly (both verbally and written) and influence stakeholders., • Experience executing audits independently with minimal supervision., • Strong organizational skills and ability to manage multiple deadlines. Desirable / Advantageous, • Big 4 experience., • Exposure to IT, data, or integrated audits., • Familiarity with data analytics tools (such as, Alteryx, Power BI, Tableau)., • Exposure to Generative AI use cases in audit. Basic Qualifications:, • 2:1 undergraduate degree in any discipline required or equivalent. Preferred Qualifications:, • Master's degree, • Professional certifications (CIA, ACCA, ACA, CISA or equivalent). #LI-RS2 What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), FINANC202.1 - Middle Professional Tier I (EEO Job Group)

Sous Chef - Sky Garden - London Oak View Group: Part of Oak View Group (OVG), Rhubarb Hospitality Collection aspires to establish itself as the unequivocal leader in the hospitality industry, elevating the benchmark for premium experiences at iconic venues across the globe. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Poised on level 36 of the iconic Sky Garden, Darwin is a lively all-day dining location inspired by the very best of British. Laid back but with a spirited atmosphere spread across three services; We let the food and incredible view do the talking! Role Purpose: • London's highest brasserie, • All day dining concept, high volume outlet, • up to 46,000 per annum, depending on experience, • Excellent career progression Would you like to take your career to new heights? We are looking for an eager and enthusiastic Sous Chef to join our brigade. Darwin is a lively all-day dining location inspired by the very best of British. Laid back but with a spirited atmosphere spread across three services; We let the food and incredible view do the talking! Calling all talented Sous Chefs! We are looking for a passionate individual to join our dynamic team, assisting our wonderful Head Chef in running a fast-paced and bustling kitchen. As the leader of our large brigade, you'll have the opportunity to coach, mentor, and inspire our talented chefs. We're seeking a Sous Chef who not only encourages excellence but also sets a high standard, serving as an aspirational role model for the team. What we offer: • Consistent Salary increase reviews and excellent ongoing training and management development plan - with opportunities both on site and within future operations., • Meals provided or allowance paid every shift., • Corporate Gym discount., • 40% discount across our venues., • 300 refer a friend bonus., • Employee recognition, with monthly and yearly awards Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work: If successful in your application, you will be required to provide eligibility to work evidence in line with the 'Eligibility to Work in the UK' requirements. All candidates will receive a response.

About the Role: Grade Level (for internal use): 08 The Team: S&P Global Ratings Operations is the industry leader in credit ratings and analytical solutions, providing comprehensive products and services for portfolio management, administration, reporting, and analysis. Our team operates in a dynamic, global environment where we drive end-to-end process simplification that meets customer needs. As strategic partners across Commercial, Data, Analytical, Compliance, and Technology functions, we use our business knowledge and operational expertise to continuously improve processes and align with business value. The Impact: This role has a global reach, working with teams across data, technology, and operations to deliver transformation initiatives to analytical and other end users. Your attention to detail and ability to follow clear guidelines will enable you to produce high-quality output that supports operational efficiency and innovation. You will help guide analysts and business partners through ratings processes and contribute to process improvement efforts. By actively seeking ways to improve quality and collaborating with others, you will play a vital role in meeting customer needs and driving the Operations mission forward. What's in it for you: Work alongside highly skilled, collaborative professionals in a global financial services environment. Gain exposure to cutting-edge ratings processes, AI technologies, and Python-based solutions. Strengthen your skills in continuous improvement, change management, and process optimization. Experience a culture that values quality execution, customer focus, and operational excellence. Build a fulfilling career in the global credit ratings industry. Responsibilities: • Complete key steps of the end-to-end ratings process for low and medium complexity assignments independently with pace and precision to meet customer needs, • Support team priorities, including job processing, continuous improvement, and change management initiatives to meet customer needs, • Demonstrate proficient understanding of the end-to-end ratings process, SOPs, operating manuals, and standard work documentation, • Guide analysts and other business partners through the ratings process and support change management of improvement efforts, • Voice continuous improvement needs, participate in problem-solving, and contribute to process improvement efforts including AI and Python project work to achieve the ROS vision, • Connect key partners across Commercial, Data, Technology, and Compliance teams to solve business problems and participate in improvement efforts to meet customer needs, • All employees are required to work from the office a minimum of 2 days per weekWhat We're Looking For: Basic Required Qualifications: • A Bachelor's degree is required, • An S&P Global employee at this level would typically have 0-1+ years of applicable professional experience in operations or a client-facing role, • Must be able to prioritize, multitask, and stay poised in a fast-paced, high-pressure environment while ensuring the highest quality output, demonstrating resourcefulness and solution-oriented thinking, • Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service and collaborative team participation are required, • Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment, actively participating in team goals, • A strong ability to guide and influence colleagues and stakeholders while being supportive and collaborative is required, • Must be an adaptable self-starter who wants to take the initiative and drive tasks to completion with strong execution, demonstrating commitment to work and team, • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offerAdditional Preferred Qualifications:, • Experience with AI technologies, Python programming, and project work, • Strong interpersonal and communication skills#LI-KM1 About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/ratings What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

About the Role: Grade Level (for internal use): 12 Location: London Grade: 12 ( for internal purposes onl y). The Role: S&P Global Commodity Insights is recruiting for the role of European Olefins Associate Director. This role is an opportunity to develop and grow a market analytics and consulting business line, leading our research into a core group of strategically important petrochemical products. The successful candidate will be expected to provide strategic direction for the product line, as we continue to grow the business and expand our value chain coverage. Externally they will become the 'face' of S&P Global Commodity Insights olefins business in Europe, whilst internally they will be a critical member of a highly influential team of industry experts. We are seeking an expert with deep market and subject matter expertise of European ethylene, propylene and related markets. The successful candidate will have commercial or corporate planning experience, will have excellent communication skills, and bring with them a network of industry contacts. The successful candidate joins at a time of unprecedented change within the industry, with climate change, energy transition and plastic waste gaining ever-increasing importance in reporting and decision-making. The successful candidate will be expected to provide thought leadership on how European cracker operations will change in the face of increased cost and environmental pressures. The team is looking to leverage S&P Global's wider expertise and experience in emerging technologies such as Artificial Intelligence and Machine Learning. The right candidate will be able to influence the role that these technologies play in revolutionising the ways that we gather and deliver market intelligence. The candidate may have already spent time in market research and consulting roles as a specialist, or been a commercial leader within the olefins industry. Entrepreneurial and with the gravitas to represent the organization across the C suite, world class presentation skills are a requirement for the candidate to represent the company as a key-note speaker at industry events. The candidate will be expected to travel internationally and the location is our London office. The Team: The Chemical Insights team is growing as it builds market intelligence and insight across the commodity chemicals sector. This team is in constant dialogue with the industry to understand market dynamics and create market outlooks for key petrochemicals. This team connects with groups across S&P Global to understand linkages across the industry, from upstream energy cost impacts to circularity influences and macroeconomic drivers of demand. We interact with associations, producers, consumers, traders, and transportation providers, with individuals up to and including board level executives. Responsibilities: • Provide thought leadership in the European olefins business, • Lead ethylene and propylene market outlooks including supply/demand balances, trade flows, and price forecasts, • Build and maintain long-term relationships with key industry associations, customers and market participants, • Attend regular industry events such as EPL, EPCA, etc., • Direct analytical and modelling activities within the Olefins product line, • Collaborate with other individuals and teams to ensure accuracy and timeliness of information and publications to clients, • Engage with clients as necessary, supporting requests for insight, data and analysisWhat We're Looking For:, • Bachelor of Science degree in Chemical Engineering, Chemistry, Polymer Science or suitable numerate discipline, MBA an advantage, • 15+ years of career experience in a chemical operating company, market research or consulting business, • Significant experience in market intelligence, strategic/production planning, writing of detailed market or technical reports, and team leadership, • Career tenure spanning multiple roles, • Strong technical understanding of cracker operations and market perspectives, • Strong data manipulation, modelling and analytical skills, with keen attention to detail, • Experience and/or knowledge of petrochemical processes, petrochemical feedstocks, derivatives and end-use markets, • Strong knowledge of manufacturing/marketing and capital investment economics, • Strong customer/client interaction skills while exhibiting a high degree of empathy, • Demonstrated track record of team collaboration and achieving resultsAbout S&P Global Energy At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration. S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families., • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 10 - Officials or Managers (EEO-2 Job Categories-United States of America), RESECH103.2 - Middle Management Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

Senior Group Sales Manager - London Become a Londoner Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London's first 'Super Boutique' hotel. At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.We are currently recruiting for a Senior Group Sales Manager to join the team at The Londoner, our 5 Star Super Boutique Hotel. In this senior role, you will lead proactive and reactive sales efforts, manage high value accounts, and collaborate closely with operational teams to deliver flawless, memorable experiences for every client. Overview: Lead the end to end sales process for corporate events, social functions, and luxury group bookings. Build and maintain strong relationships with key clients, agencies, and partners to maximise repeat business. Develop and execute sales strategies to achieve revenue targets across events and group segments. Prepare compelling proposals, negotiate contracts, and ensure accurate forecasting. Identify new business opportunities and represent The Londoner at client showcases. Work closely with Events Operations, Revenue, Marketing, and Front Office to deliver seamless client experiences. Uphold Edwardian Hotels London standards in every interaction, ensuring The Londoner remains a leader in luxury hospitality. About You: Proven experience in group sales within a 5 star hotel or luxury hospitality environment. Strong commercial acumen with a track record of exceeding revenue targets. Exceptional relationship building and negotiation skills. Confident, polished communicator with the ability to influence at all levels. Highly organised, proactive, and able to manage multiple high value enquiries simultaneously. A passion for luxury service and delivering unforgettable client experience Company Benefits Package: Competitive salary 28 days Holiday per annum including Bank Holidays increasing with long service Complimentary hot meals, salad bar and unlimited beverages provided daily Recommend a Friend Scheme of up to 500 per friend recommended. Annual complimentary night stays within our hotels Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends Access to a discount platform for all of the most popular stores and outlets Auto enrolment into our company pension scheme Regular social events across all hotels Annual company recognition events held in January each year Wellbeing champions across all of our hotels Access to our company doctor for medical appointments and occupational health support Access for all hosts to our online learning platform Edwardian Academy Opportunities for promotion and a wide range of training programs to support your development Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview We are seeking a highly experienced Senior Vice President (SVP) to fill a global role that is central to our Global Markets & Markets Operations data strategy. The successful candidate will lead our data controls assessment and risk management initiatives, acting as the foremost authority on data risk. You will be responsible for the strategic evaluation, design, and continuous improvement of the data control framework within the Markets division. This role requires a leader who can assess control effectiveness, foster a risk-mitigation culture, and provide expert guidance to senior business leaders to proactively manage data-related risks. What you'll do • Strategic Control Assessment: Lead rigorous, top-down assessments of data controls across all Markets processes to identify weaknesses and gaps. Own and refine the Risk & Control Self-Assessment (RCSA)/Manager Control Assessments (MCA) for Markets Data., • Framework Design & Strategy: Design robust data controls to mitigate identified risks. Evolve and enhance the Markets Data Risk Appetite framework, defining standards for inherent risk, control effectiveness, and residual risk tolerance., • Governance and Reporting: Drive the implementation of new data controls within existing governance frameworks and operational workflows. Develop key data quality metrics (KRIs/KPIs) and deliver insightful reports on control effectiveness and the overall risk landscape to senior management., • Leadership and Influence: Serve as the organization's senior expert on data risk and controls. Act as a primary liaison between Data Managers, Process Owners, and senior leadership, using exceptional influencing skills to drive complex, cross-functional control improvement initiatives.What we'll need from you, • Significant senior-level experience in risk management, data governance, or internal audit within the financial services industry., • Deep understanding of a Markets business, including complex traded products, end-to-end trade lifecycles, and associated data flows., • Proven, in-depth expertise in the design, implementation, and assessment of risk and control frameworks, including hands-on experience with RCSA/MCA processes., • Comprehensive understanding of data's role in business decisions, risk management, and regulatory compliance, with the ability to analyze data lineage and architecture., • Exceptional communication and influencing skills with a demonstrated ability to present data-driven narratives to senior stakeholders., • A track record of developing and implementing long-term strategies that deliver measurable improvements in control effectiveness and risk reduction.What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure, • A discretional annual performance related bonus, • Private medical insurance packages to suit your personal circumstances, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: In-Business Risk ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

HAYS - UK Payroll Director - Permanent position in any Northwest or London office location - Hybrid Your new company HAYS are excited to bring you this senior position for a top accounting firm, As the National Payroll Director, you will provide strategic leadership and operational oversight of the firm’s Payroll Services function across the UK. This includes responsibility for multiple regional payroll teams, as well as the governance and performance of both onshore and offshore delivery centres. The role ensures excellence in service delivery, compliance with UK legislation, and supports continued growth in a fast-paced, high-volume environment within a top 10 accounting firm. This position requires a commercially minded leader with deep technical payroll expertise, strong people leadership skills, and a proven ability to drive transformation, standardisation and operational efficiency across complex, multisite teams. Your new role Strategic Leadership & Governance • Develop and deliver the national payroll strategy for the UK, aligned with the firm’s wider outsourcing and advisory objectives., • Set consistent standards, controls, and best-practice frameworks across all payroll locations and service lines., • Ensure operational resilience, incorporating business continuity planning and appropriate risk management., • Lead large-scale transformation programmes, including technology modernisation, automation, and process optimisation.Operational Management, • Oversee day-to-day operations for high-volume and complex payroll portfolios across multiple sectors., • Manage performance across onshore and offshore teams, ensuring accuracy, timeliness, and adherence to SLAs., • Ensure compliance with all statutory and legislative requirements for the UK, including HMRC, pensions, and industry-specific requirements., • Drive continuous improvement and standardisation across workflows, tools, and delivery centres. Client Leadership & Commercial Growth • Act as senior escalation point for key national clients, including resolving high-risk issues., • Implement new clients and upgrade payroll systems, • Support business development activity, including pitches, proposals, and pricing strategies., • Identify opportunities to expand the payroll offering, cross-sell wider services, and enhance client value., • Provide technical insight and thought leadership to internal and external stakeholders.People Leadership, • Lead, inspire, and mentor a diverse workforce of payroll managers, team leaders, and specialists across multiple sites., • Ensure effective workforce planning, succession planning, and capability development across the function., • Foster a collaborative, high-performance culture focused on quality, compliance, and exceptional service., • Oversee performance management, skills development, and continuous professional learning. What you'll need to succeed Essential • Proven experience in a senior payroll leadership role within a large accounting firm, BPO, or complex multisite organisation., • Deep technical understanding of UK payroll legislation, compliance, and best practice., • Experience managing large teams across multiple locations, including offshore delivery., • Demonstrable track record of delivering operational transformation and process improvement., • Strong commercial acumen and experience in supporting revenue growth and client development., • Excellent stakeholder management skills, with the ability to influence senior leaders and new/existing clients, • Highly numerate, analytical, and confident working with KPIs, SLAs, and operational metrics. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Queenie.Ng@hays.com, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4784598

A facilities management business is looking for a Finance Manager. Your new company A company that has developed massively in the last 10 years and benefited from large-scale investment from a big player in the Real estate space, this company have contracts with some of the UKs biggest household names and provide multi- service offerings. Your new role Working as part of a finance team geared towards quality and the delivery of strategic insight, this company are looking for an experienced leader from a reporting background who can review and manage this process but ultimately has an acumen to really get involved in the analytical/partnering led capacity, pushing long term value. Duties: • Overall ownership for financial reporting, including statutory accounts and audit liaison, • Review of management accounts, • Management of transactional team across two sites, • Business partnering and financial review of contract performance, • Ongoing variance analysis and trend analysis to support Business Partnering initiatives, • Business partnering with operational budget holders What you'll need to succeed You will need to have experience taking oversight of financial reporting, ideally in a contract led business or a business with large labour force. Demonstrable experience of adding commercial value, working with operations and business partnering would be ideal. What you'll get in return You will get to really be part of a very exciting business, that have grown massively and have a fast paced atmosphere in their teams. You will get to be part of a business that really respect the quality of your outputs and reward and recognise this regularly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. # 4613878

A leader in its field looking for a Senior Group Tax Manager I’m working with a leading global research and data business. The Group has a complex international footprint and is undergoing ongoing transformation focused on operational simplification, cost discipline and strategic repositioning. And strengthening governance and controls across Finance and Tax. The Role • This Senior Tax Manager role is a critical appointment within the Group Finance function, ensuring the effective day-to-day running of the Group tax team while supporting the ongoing evolution of the groups tax strategy, compliance, controls and operating model., • The Senior Tax Manager will oversee UK and international corporate tax, lead on transfer pricing review and overhaul, and provide effective oversight across other taxes including employment taxes and VAT. The role will also play a key part in managing external advisors and driving work in-house where appropriate. Key Responsibilities Tax Governance & Controls • Design and build the Group’s tax governance framework, policies and controls, • Formalise and develop compliance with UK, European and other International applicable statutory requirements, directives and guidelines including CCO, SAO, BRR, CFC, BEPS and OECD, • Strengthen tax processes, documentation and internal controls across the Group, • Support Group-level reporting, including uncertain tax positions where relevant UK Corporate Tax • Lead UK corporation tax compliance and reporting, including computations, filings and payments. Work to bring this in-house, • Manage UK tax provisions and support statutory and group reporting processes, • Act as primary contact for HMRC matters, enquiries and correspondence, • Lead on the R&D claim process Global Corporation Tax Oversight • Provide oversight and coordination of corporate tax compliance across the group and in particular the US, European and APAC territories., • Support with local tax filings and issues where relevant, • Ensure consistent application of Group tax policies across jurisdictions, • Monitor global tax developments and assess their impact on the Group Global Tax Accounting • Lead the external tax reporting process for half year and year end, • Build in-house capabilities to manage this process reducing the reliance on external specialists, • Manage the monthly tax accounting and reporting requirements including reconciliations, bookings into ERP system and related invoicing, • Develop clear guidance on tax implications of intercompany transactions, • Manage relationship with auditors and advisors Transfer Pricing • Manage and improve the transfer pricing policies and processes, reducing reliance on external specialists, • Ensure transfer pricing policies are compliant, robust and aligned with business operations, • Oversee preparation and maintenance of transfer pricing documentation Other Taxes • Provide oversight across employment taxes, VAT and other indirect taxes, • Ensure appropriate controls, compliance and risk management across these areas., • Support regional financial controllers and other stakeholders with tax audits and reviews with tax authorities Team & Stakeholder Management • Manage and develop a geographically dispersed Group tax team, • Coordinate effectively with Finance, Legal and other internal stakeholders, • Manage relationships with external advisors and drive efficiency and value for money, • Reduce reliance on external advisors by bringing core activities in-house over time Candidate Profile Essential Experience & Skills: • Strong UK corporate tax expertise within a multinational group, • Proven experience in transfer pricing, including policy design and documentation, • Experience of managing day-to-day tax operations in a complex, international business, • Strong knowledge of global tax regulations, transfer pricing guidelines and IFRS tax requirements., • Good working knowledge of other taxes, particularly in UK (employment taxes, RDEC, VAT), • Experience dealing with HMRC and managing enquiries, • Ability to work in a fast paced, dynamic business environment, • Strong communications skills Qualifications: ACA, CTA or equivalent professional qualification (preferred) Why Join: • High-impact senior role with ownership of the Group tax function day-to-day, • Opportunity to build, shape and modernise tax governance, controls and processes, • Exposure to international operations within a well-known listed group, • Hybrid working model What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4783708

CFO - Tech - £150,000 to £200,000 Your new companyAn exciting, fast-scaling digital solutions business is searching for a commercially minded, strategic Chief Financial Officer to join its leadership team and shape the next phase of growth. The organisation is experiencing strong demand for its services and is now building the financial infrastructure required to scale confidently and sustainably. This is a rare opportunity to become a key senior leader within a business entering a pivotal period of expansion, product evolution and market acceleration. Your New Role As CFO, you will act as the strategic financial partner to the CEO and Board, owning the end-to-end financial strategy and operations. You will build a scalable finance function, drive performance across the organisation, and ensure the business is prepared for future fundraising or strategic events. • Leading and scaling the finance function with robust processes, systems and controls, • Managing budgeting, forecasting, scenario modelling and long-range planning, • Partnering with sales, product and operations to optimise pricing, margins and profitability, • Preparing the business for potential fundraising and investor scrutiny, • Overseeing cash flow, capital allocation and financial risk management, • Delivering clear, insight-led board reporting and recommendations, • Developing a high performing finance team to support growth What You'll Need to Succeed • Experience as a CFO or Finance Director within tech, SaaS, digital or high-growth environments, • A proven track record of scaling finance functions and improving financial performance, • Strong commercial acumen with the ability to influence cross-functional decision-making, • Deep experience in forecasting, pricing, FP&A, cash management and investor reporting, • Confidence presenting to senior stakeholders and boards, • A proactive, adaptable mindset suited to a founder-led, fast-moving culture. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4183015

EVERYMAN – GENERAL MANAGER \n\n I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE. \n\n Lights. Camera. ACTION! Do you want to be part of the revolution that’s redefining cinema? \n\n An exciting opportunity has arisen in EVERYMAN for a General Manager to lead our vibrant and friendly team. \n\n As a General Manager, you will be a true leader, inspiring the team to deliver a memorable Everyman experience to all our guests. \n\n This is a fantastic opportunity that allows you to develop your career within a fast-expanding business with a culture entirely centered around its people. \n\n YOU HAD ME AT HELLO. \n\n As one of the fastest-growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine, and the comfort of a sofa, or attending one of our specially curated events or Q&As, we aim to make every experience with Everyman one-of-a-kind through good old-fashioned hospitality done our way. \n\n GO AHEAD. MAKE MY DAY. \n\n The successful General Manager will receive: \n\n\n\t • A competitive package that reflects your experience and passion.\n\t, • Unlimited complimentary cinema tickets for you and your buddies\n\t, • 50% Everyman discount on all food & drink (unfortunately no reduction on calories) \n\t, • Wagestream membership - access to your wages when you need!\n\t, • 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity\n\t, • Financial,Legal, Family, Health and Wellbeing tools and resources.\n\t, • Retail discounts with Wagestream\n\t, • Cycle to Work Scheme\n\t, • Epic staff events, team socials, and amazing incentives!\n\t, • Above all else, a very good reason to get out of bed in the morning!\n\n\n YOUR MISSION, SHOULD YOU CHOOSE TO ACCEPT IT. \n\n As our General Manager, you will have full autonomy to drive the business to achieve long-term profitability and be responsible for making sure your venue performs to the best of it’s abilities, with you will need: \n\n\n\t • To be a passionate and dynamic leader, who can train and motivate a team to ensure delivery of exceptional service to all the guests whilst maintaining commercial and operational excellence of the venue.\n\t, • Have full confidence in the running all aspects of the complex businesses and have full P&L accountability.\n\t, • Have a sharp understanding of business finance in order to maximize sales and exceed KPI targets.\n\t, • Work closely with the operations team to maximize service delivery opportunities and in turn, ensure the continued success of the cinema.\n\n\n HERE’S LOOKING AT YOU KID. \n\n Successful General Manager candidates will: \n\n\n\t • Have a genuine passion for hospitality and ensuring that the teams they lead and work in share this.\n\t, • Possess a huge personality and are not afraid to use it.\n\t, • A love for food, drink, customer service, and, above all else, people.\n\t, • An entrepreneurial spirit with bags of business savvy and self-drive.\n\t, • Have previous experience as a Venue or General Manager and a background in customer service focused hospitality\n\n\n YOU TALKIN’ TO ME? \n\n Interested? Then apply today to begin your career with Everyman!

Chef de Partie - Darwin - London Oak View Group: Part of Oak View Group (OVG), Rhubarb Hospitality Collection aspires to establish itself as the unequivocal leader in the hospitality industry, elevating the benchmark for premium experiences at iconic venues across the globe. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Poised on level 36 of the iconic Sky Garden, Darwin Brasserie is a lively all-day dining location inspired by the very best of British. Laid back but with a spirited atmosphere spread across three services; We let the food and incredible view do the talking! Role Purpose: • 17.21 per hour, • London's highest Brasserie, • On the job training and development, • Meal allowance paid per shift Darwin is a lively all-day dining location inspired by the very best of British. Laid back but with a spirited atmosphere spread across three services; We let the food and incredible view do the talking! As a Chef de Partie, you will be serving a modern British menu from breakfast to dinner in our vibrant and busy kitchen made up of 35 chefs from a range of backgrounds. Darwin is driven by its team spirit. You'll have plenty of learning potential and, with our senior team having risen through the ranks of Darwin kitchen themselves, a clear progression path. So, if you enjoy a fast-paced busy kitchen and have an interest in cooking fresh, seasonal food; as well as have a great attitude and willingness to learn new things, we'd love to hear from you! What you'll get... • Ongoing training - on and off the job, • Management development plan, • Opportunities both on site and within future operations, • Meal allowance paid every shift, • Corporate Gym discounts, • 40% discount across our venues Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work: If successful in your application, you will be required to provide eligibility to work evidence in line with the 'Eligibility to Work in the UK' requirements.

Assistant Bars Manager - London Oak View Group: Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations. About the Venue: Managed by Rhubarb Hospitality Collection, the iconic Royal Albert Hall operation consists of 3 restaurants, 14 bars, 1 retail outlet, 147 hospitality boxes and events for up to 2000 people. Role Purpose: We are looking for an Assistant Bars Manager to join our team at the Royal Albert Hall. Managed by Rhubarb Hospitality Collection, the Royal Albert Hall bars consist of 16 unique outlets across the venue, each offering a different concept, menu, and customer experience to keep things dynamic and exciting. All of our bars offer something different, so versatility and the ability to thrive in a varied environment are key to this role. Being an efficient communicator and strong organiser is essential to ensure our team delivers outstanding service and our guests are consistently well looked after. We're looking for a hands on, customer focused manager from a fast paced bar, lounge, or food retail environment. Personality and presence are just as important as experience. We have an excellent track record of developing and promoting from within - career progression is readily available for those who seek it. What You'll Be Doing • Supporting the Bars Manager in overseeing the day-to-day operations across multiple bar outlets, • Leading from the front to deliver exceptional customer service in a high-volume environment, • Supervising, training, and motivating bar teams to maintain high service and product standards, • Assisting with stock management, ordering, and wastage control, • Ensuring all bars are fully compliant with licensing, health & safety, and company procedures, • Building strong relationships with team members and creating a positive working environment What We're Looking For • Experience as a Supervisor or Assistant Manager in a busy bar, hospitality, or retail environment, • A confident leader who can motivate and engage a diverse team, • Strong organisational skills and the ability to multitask effectively, • A proactive, hands-on approach with excellent attention to detail, • The ability to stay calm and professional under pressure, • A passion for delivering outstanding guest experiences Good to Know • Salary of 35,000, • Ongoing training, development, and progression opportunities, • Regular wine, beer, and food tastings, • WSET training and study support, • 40% discount across all our restaurants and venues, • Cross-exposure to our venues and events in London and beyond Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work: As part of the recruitment process, you'll need to demonstrate your right to work in the UK.

London-Based International Corporate Bank: looking to make a vital hire as Head of Internal Audit, small team Head of Internal Audit - International Corporate Bank Main Responsibilities & Accountabilities:Leadership & Strategy- Review the existing audit methodology to develop and execute a risk-based internal audit strategy;- Prepare and regularly update the annual Audit Plan for submission to London Branch Audit Committee and the Head Office Internal Audit Bureau (IAB) for approval.- Lead, mentor and manage the Internal Audit team, fostering a high-performance culture;- Act as the primary liaison with the Board Audit Committee, presenting audit findings and insights.- Ensure that the External Quality Assessment (EQA) is implemented effectively. Audit & Assurance- Provide independent assurance on the adequacy and effectiveness of internal controls, governance, and risk management;- Oversee the delivery of audit engagements across all business areas, with emphasis on key areas including treasury, lending, operations, IT and Compliance;- Ensure audit work is performed in accordance with professional standards;- Undertake special investigations at the request of the Audit Committee and/or the CEO;- Evaluate the effectiveness of remediation actions and track issue resolution;- Maintain, regularly review and refine relevant audit related policies and procedures (e.g. Audit Manual, Internal Audit Findings Risk Appetite Policy, London Branch Audit Committee Terms of Reference, Auditor Independence Policy);- Maintain an up-to-date “audit universe” for the Bank as the business develops;- Include high level review of bank-wide operational policy and procedure manuals as part of the audit work undertaken;- Consider opportunities to enhance co-operation and interaction with fellow group entities wherever possible;- Complete mandatory training as required, and undertake other necessary training to ensure an appropriate level of technical knowledge is maintained;- Oversee the effective and deployment of the Internal Audit Management System to maximise benefits; Risk Management & Compliance- Assess emerging risks and adjust audit plans accordingly;- Maintain strong awareness of UK regulatory expectations (e.g. PRA, FCA requirements);- Co-ordinate with Compliance, Risk and external auditors to ensure effective coverage and minimal duplication;- Support regulatory reviews and inspections, as required. Stakeholder Management- Build strong relationships with Senior Management and business heads;- Maintain a good relationship with IAB and ensure that IAB requests are managed on an effective and timely basis;- Provide constructive challenge and actionable recommendations to improve business processes;- Communicate complex risk and control issues clearly to both technical and non-technical stakeholders;- Act as secretary to the London Branch Audit Committee, and facilitate the effective and efficient workings of the London Branch Audit Committee;- Work with the Chairman of the Audit Committee to ensure that relevant regulatory regulations are complied with (e.g. Statutory Audit Directive, in terms of independence of the external auditors, non-audit services provided, fee cap management and activities / composition of the Audit Committee). Governance & Reporting- Prepare high-quality audit reports for senior management and the Audit Committee;- Provide regular updates on audit progress, key findings, risk themes, and other relevant findings, e.g. those raised by external audit, IAB, etc.;- Ensure independence and objectivity of the Internal Audit function at all times. KEY REQUIREMENTSExperience- Significant experience in internal audit within banking or financial services.- Proven leadership experience, ideally as a Head of Audit or a senior audit leader.- Strong knowledge of commercial banking operations, products and risk frameworks.- Experience working within a UK regulated environment. Qualifications- Professional certification such as CIA, ACA, ACCA, or equivalent.- Degree in Finance, Accounting, Business, or a related discipline. Skills & Competencies- Strong analytical and risk assessment skills.- Excellent communication and stakeholder management abilities.- High level of integrity, independence, and professional judgement.- Ability to influence at Board and Executive level.- Strategic thinking combined with hands-on execution capability.- Time and staff management skills. Desirable- Experience in a foreign bank or international financial institution in London.- Familiarity with cross-border regulatory frameworks.- Experience interacting directly with regulators.-Certain experience in IT and cybersecurity auditing will be given priority. Additional Information- The role is subject to the UK Senior Managers & Certification Regime (SMCR).- The individual must demonstrate fitness and propriety in line with regulatory expectations. Managing the Team:- Recruit and maintain sufficiency and appropriateness of human resources in accordance with agreed plans, and train, develop and lead resources to ensure that targets are met. Manage performance of staff and ensure appropriate training needs are identified. Regulated activities: This section is to be completed for roles that will be covered by the Senior Managers and Certification Regime i.e.: Senior management function (SMF) - one that involves the person performing it being responsible for managing one or more aspects of the firm’s affairs, so far as it relates to regulated activities, and those aspects involve, or might involve, a risk of serious consequence for the person, or for the firm or for other interests in the UK. The Prescribed Responsibilities and Other Responsibilities are as set out in the Statement of Responsibilities and the Responsibilities Management Map. Certification - one where the person could pose a risk of significant harm to the firm or any of its customers: Material risk-taker: Advising on, dealing (as principal or agent) and arranging (bringing about) deals in and/or managing investments Giving advice to clients in connection with corporate finance business and performing other functions relating to this. Where direct reports include staff within the Certification population Role holder is a voting member of the Credit Committee [Please also provide details of the regulated products that the role holder will be involved in selling/providing advice] - N/A The incumbent must comply with the requirements under the Senior Managers and Certification Regime. For Head of Internal Audit:Prescribed Responsibilities - None assigned.SMF - SMF 5 designation is held. Responsibilities of SMF 5 are to be discharged effectively.Conduct Rules - To perform in accordance with the Conduct Rules. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.#4798480

Luxury Consumer business - Senior Commercial Finance Business Partner - £75,000 - £80,000 Your new company This iconic brand is a proven dynamic and established company with a strong profile in the market with growth predicted and impressive backing from its parent entity. This position will be central to their plans.Your new role There is a hybrid nature to the role, with the opportunity to work at a high level with strong commercial opportunity and also see your value-add in a hands-on and tangible reporting capacity. You will be reporting to an experienced and impressive Finance leader, with good exposure to senior leadership and stakeholders. You will work in relation to a charismatic and visionary CFO, who has an ambitious hope for this hire, eager to develop this position as the company embarks on new projects. You will have a significant voice within the finance team and have ample opportunity to build rapport with the sales team and strong relationships with the operations and marketing teams also. What you'll need to succeed You will need to be a fully qualified accountant (ACA/ACCA/CIMA) with commercial experience within eCommerce or a product related business and have a strong understanding of the challenges currently facing the retail industry. You will be an influential advisor who can develop and implement commercial strategic plans. What you'll get in return The opportunity to drive business improvement will allow you to progress your career as a commercial finance professional. A highly competitive salary is on offer, as well as a healthy bonus package as part of a growing business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4774222

🚀 Senior Talent Partner - GTM 📍 London, Hybrid 📄 6-month FTC to begin You don't just fill roles. You build the teams that build the brand. We're partnering exclusively with one of Europe's most exciting consumer businesses, a premium, fast-growing global brand that has become a genuine category leader. They need a senior talent partner who treats hiring as a competitive advantage. This is a full-cycle GTM role covering Sales, Marketing, and Digital functions across the UK. You’ll partner directly with leadership teams across the business, helping shape hiring strategy, build pipelines of high-quality talent, and deliver a premium candidate experience from first conversation through to offer. This role sits inside a high-performing Talent Acquisition team operating at pace, with a strong focus on quality, data, and long-term capability building. 🌟 What You’ll Do: • Own end-to-end hiring across mid-level GTM roles in the UK, • Partner closely with business leaders to understand hiring demand and future capability needs, • Run detailed intake sessions that move beyond job descriptions and focus on what success actually looks like, • Build and execute sourcing strategies for hard-to-find commercial talent, • Proactively identify and engage passive candidates using modern sourcing tools and market mapping techniques, • Deliver a premium candidate experience with strong communication throughout the process, • Use data and market insight to influence hiring decisions and improve hiring outcomes, • Manage recruitment pipelines through Greenhouse with a strong focus on accuracy and process quality, • Collaborate with Employer Brand teams to improve attraction strategies in the UK market, • Challenge bias and help create fair, inclusive hiring processes across all interview stages 🔍 What You Bring: • Demonstrable full-cycle recruitment experience within a corporate, embedded, or high-growth environment, • Experience hiring across GTM functions including Sales, Marketing, Commercial Operations, or Digital, • Strong stakeholder management skills with the ability to influence senior leaders, • Confidence managing multiple live requisitions without sacrificing quality, • A proactive sourcing mindset, you know how to find talent rather than wait for applications, • Strong ATS and recruitment systems experience, ideally Greenhouse or similar platforms, • Commercial awareness and the ability to connect hiring activity back to business outcomes, • Comfortable operating in fast-paced environments where priorities shift quickly, • A high level of personal ownership and accountability 💡 What Success Looks Like: • Hiring managers trust your judgement, • Candidates talk positively about their experience, even when unsuccessful, • Pipelines are proactive, not reactive, • Hiring decisions are based on evidence and market reality, • Recruitment is seen as a strategic capability, not just process coordination Initially, this is a contract role but is likely to extend.

A leading national construction contractor is seeking an experienced senior operational leader to play a pivotal role in its next phase of growth. This is a high-impact leadership position with responsibility for overseeing day-to-day operations across a diverse portfolio of clients and projects. You will also take a strategic lead in driving business growth, working closely with the Executive team to shape and deliver the organisation’s long-term vision. The ideal candidate will bring a strong construction background, with expertise in either operational delivery or commercial management, and a proven ability to lead at scale. This is a fantastic opportunity to join a growing organisation and play a key part in its next phase of growth.

Are you a hands‑on, commercially minded benefits leader who thrives in complexity and genuinely loves getting into the detail and shaping the bigger picture? If you want a role where you can build, refine, challenge, and elevate global benefits across multiple regions — this is it. I am representing a client who are looking for a dynamic Benefits Manager to own and evolve the global benefits offering across a Global scale. This role is ideal for someone who is excited by multi‑country problem‑solving, operational excellence, and making benefits a core part of the employee experience. This is not a “sit back and oversee” position. This is for someone who wants to lead from the front, drive meaningful change, and work closely with a global team to deliver high‑quality outcomes. What You’ll Be Doing • Lead the global benefits and pensions strategy across all international locations., • Continuously review and refine benefits to reflect legislation, market trends, cost, and employee needs., • Ensure all global benefits programs meet regulatory, compliance, and reporting requirements., • Own relationships with brokers, insurers, and benefits providers worldwide., • Lead renewal cycles, negotiate terms, and manage service performance., • Maintain a structured vendor management approach, including due diligence and risk assessment., • Create engaging communications that help employees understand and maximise their benefits., • Act as the expert advisor for HR business partners, managers, and employees., • Adapt messaging for global audiences and diverse cultures. What You Bring • International benefits experience, ideally with significant multi‑country scope., • Demonstrated success designing and delivering benefits and pension programs across the Globe., • Strong technical knowledge of global benefits legislation and market norms., • Deep experience with benefits operations — vendor management, payroll links, HRIS, and process design., • Skilled in HR technology and data analytics; experience with automation or AI tools is an advantage. This role is perfect for someone who is: • A doer — action‑oriented, pragmatic, and willing to get hands‑on., • Comfortable navigating complexity, ambiguity, and changing priorities., • Resilient, resourceful, and solutions‑focused., • A strong communicator who can influence at all levels., • Detail‑driven yet able to zoom out and think strategically., • Collaborative, but also capable of taking full ownership and running with work independently., • Passionate about delivering a great employee experience globally.

I’m partnering with an AI start up in the UK with a global presence, and a focus on the automotive sector to hire a true hunter–gatherer sales leader. They’re using modern technology to transform how automotive businesses drive efficiency across their operations, working with both large enterprises and high‑growth startups across Europe and beyond. Backed by global investors, they continue to expand across the UK and internationally. The team operates across several hubs, with regular opportunities to meet colleagues in person for planning, collaboration, and team events. The compensation package is £90-120k pa base salary, £180-240k OTE (50/50 split). Based in London the role requires 3/4 days a week in office. This is an early enterprise sales hire, focused on opening new commercial territory rather than scaling an established machine. As UK Enterprise Expansion Sales, you will build demand by winning strategic customers that can drive meaningful volume through the platform. Every sale will likely be bespoke, and each customer will influence how the product, commercial motion, and roadmap evolve. Your job is to validate new enterprise opportunities, prove what works, and then transition repeatable motions into the right hands. If you like complex deals, close collaboration with product teams, and creating new markets from scratch, this is the kind of role that will suit you. What you’ll do • Win early enterprise customers across strategic accounts., • Prioritise customers that create sustained volume, not just one-off revenue., • Lead commercial discussions from first conversation through to signed agreement., • Shape pilots, partnerships, and works cross-collaboratively with Product, Ops, Marketing and various other teams., • Make sure customer requirements fit with the long-term commercial model., • Explore and open new segments or use cases in the UK and Europe., • Turn customer feedback into useful input for GTM, pricing, and product direction., • Define what can be standardised and what still needs a bespoke approach., • Keep moving onto the next growth opportunity once a motion is established What you bring • You’re a top‑performing sales leader with experience selling into insurance or automotive companies., • You have experience closing large complex deals, with a single transaction value of £500k+., • Background in a fast-growing technology business., • Strong commercial instincts and the ability to make decisions with incomplete information., • Comfortable partnering with Product and Solutions to shape customer-specific approaches., • Able to confidently build long term partnerships with senior stakeholders in large organisations. Benefits • Incredible benefits that go well beyond standard holiday allowances or a free tea and coffee machine. We're happy to share the full list with you if you join the process!

We are working with an international law firm to hire a Financial Crime Manager in London. In this role, you will act as a senior technical leader within the Compliance team, providing expert oversight and deputising for the Head of to ensure the firm’s global operations remain compliant with shifting financial crime regulations. The firm is looking for a seasoned professional with significant experience at a senior level in a UK law firm AML and sanctions environment, alongside proven people management skills. They are looking for candidates with a recognised AML or compliance qualification and a deep technical understanding of POCA, SAMLA, and the SRA Handbook. The responsibilities will include: • Acting as a senior point of escalation for complex AML and sanctions issues, providing expert guidance to fee earners and subject matter experts., • Supporting the MLRO in assessing internal referrals and drafting/submitting Suspicious Activity Reports., • Managing the day-to-day workload and capacity of the London team, including work allocation and resourcing., • Reviewing and updating the firm’s global AML and sanctions policies, controls, and procedures to reflect current and anticipated legislation., • Designing and delivering firm-wide training on AML, CTF, and sanctions via both face-to-face and virtual platforms., • Auditing compliance with internal policies and preparing detailed reports on client risk profiles and sanctions exposure., • Overseeing strategic projects to enhance business acceptance processes and software functionality, particularly Intapp Open., • Managing the induction and onboarding of new joiners within the global compliance function., • Liaising with other key business support functions, including Legal & Regulatory Risk, IT, and Accounts to ensure seamless operational standards. Please submit your application today to discuss this opportunity. Ref: 1516

We are partnering with a leading energy producer with a significant operational footprint and a corporate heart in London. As their business evolves and transitions from traditional HR support to a value-driven human capital approach, they need a pragmatic leader to achieve this. The Mission: This isn’t about replacing a team; it’s about elevating one. You will take ownership of UK HR operations, supporting a diverse workforce that includes London-based talent and international assignees. This role is base on-site in central London 4 days per week. The Role: What You’ll Do • End-to-End Ownership: Lead the full employee lifecycle for UK-contracted staff and international assignees, ensuring seamless day-to-day HR operations., • Operational Excellence: Strengthen core processes including onboarding, policy management, and HR data systems to drive efficiency and consistency., • Strategic Transition: Support the shift from traditional HR support to a value-driven "human capital" model focused on long-term business impact., • Team Development: Partner with the existing HR team to build internal capability, mentor junior colleagues, and foster a "one team" global mindset., • Trusted Advisory: Act as a pragmatic, credible partner to managers, providing sound judgment on complex employee relations and performance matters. The Candidate: What We’re Looking For • Proven Generalist Expertise: Significant experience in operational HR delivery with a deep understanding of UK employment law and best practices., • International Perspective: Experience navigating multicultural environments; exposure to the energy or extractive sectors is highly advantageous., • Disciplined Execution: A structured, "hands-on" professional with a keen eye for detail and a passion for making systems and processes work better., • Relationship Driven: Strong interpersonal skills with the ability to build trust and coach managers across geographically dispersed teams., • Solutions Focused: A mature and grounded approach to problem-solving, with the credibility to influence and lead through change., • Bilingual Advantage: While not mandatory, fluency in French is a major plus for collaborating with our international partners. The Rewards: What’s in it for You • Market Leading Retirement: A generous 12% employer pension contribution., • Comprehensive Health & Wellness: Private medical cover, plus flexible cash back options for dental, optical, and wellness treatments., • Monthly Wellbeing Allowance: A dedicated monthly stipend to support your physical and mental health your way., • Commitment to Growth: Regular annual salary reviews to ensure your compensation remains aligned with your career progression and market value.

Recruiting Solutions Operations Lead - FTC - 9months Our client is a purpose-driven organisation dedicated to connecting students and early-career talent with meaningful employment opportunities. Through innovative technology, strategic partnerships, and data-driven insight, we support employers, universities, and education providers in attracting and engaging emerging talent. Their mission goes beyond filling roles — they aim to equip young people with the tools, confidence, and opportunities they need to succeed in the world of work. The Opportunity They are seeking a Recruitment Operations Lead to oversee operational performance across our recruitment solutions and talent technology platform. This role sits within the leadership structure of the RPO function and plays a key part in ensuring consistent, high-quality delivery for clients and candidates alike. You will combine strategic oversight with hands-on operational management, ensuring resources are deployed effectively, processes run smoothly, and service standards remain high. Key Responsibilities Resource Planning & Operational Efficiency • Ensure appropriate allocation of associates and flexible resources across client projects, • Monitor capacity and adjust deployment to balance utilisation, wellbeing, and service delivery, • Partner with delivery teams to forecast demand and proactively plan for peak periods, • Coordinate with HR, Finance, and IT to ensure timely onboarding, contracts, and system access, • Use resource tracking tools and data insights to inform planning decisions Supplier & Budget Management • Oversee procurement of third-party attraction and advertising channels, • Ensure purchasing remains cost-effective and within agreed budgets, • Maintain accurate purchase order processes and tracking Billing & Commercial Accuracy • Ensure client invoicing is raised accurately and promptly, • Reconcile delivery activity against contracted services and third-party spend Team Leadership & Development • Provide guidance and coaching to operational and client-facing teams, • Support performance against KPIs and service standards, • Foster a collaborative, accountable, and high-performing team culture Client Experience & Platform Delivery • Oversee first-line support for the candidate management platform, • Ensure issues are resolved quickly and communication is proactive, • Support successful platform implementations in partnership with technical teams, • Maintain strong, trusted relationships with clients About You They are looking for an experienced operations leader with a background in recruitment, RPO, or HR technology environments. You will demonstrate: • A track record of driving operational performance and process improvement, • Strong relationship management skills and commercial awareness, • Confidence in leading teams and developing talent, • Excellent written and verbal communication skills, • A proactive, solution-oriented mindset, • Strong organisational skills and the ability to manage multiple priorities, • Adaptability and confidence working with systems and data Experience within early careers recruitment or campus hiring environments is highly advantageous. Role Details • 9-month fixed-term contract, • Full-time (37.5 hours per week, Monday to Friday), • Standard probationary period applies, • Pre-employment screening conducted in line with company policy Please click apply now to find out more!

Engineering Operations Manager Location: Hybrid (Central London) Contract Type: Permanent Salary: £50k-£60k depending on experience • Lead and mentor engineering teams delivering fire and security projects worth £1,000 to £1,000,000, • Hybrid working with flexible arrangements supporting genuine work-life balance, • Competitive benefits including private medical insurance, up to 30 days annual leave, and professional development support, • Join a company built on personal care, quality delivery, and positive team culture Our client is a leading commercial security systems organisation with a strong UK and global presence. They're looking for an experienced Engineering Operations Manager to lead their fire and security operations team based in Central London on a hybrid basis. If you're ready to advance your career leading high-performing teams and managing complex security system projects, this is an excellent opportunity to grow with a company that values both technical excellence and genuine team relationships. Position Overview You'll take the helm of engineering operations, overseeing project installations, service and maintenance delivery across a diverse portfolio. Your role is pivotal in ensuring projects complete on time and within budget whilst maintaining the highest standards of quality, health and safety. You'll lead and develop engineering teams, foster collaboration across internal departments, and build strong client relationships that drive business success. This position offers you the chance to shape operational excellence and influence how the organisation delivers integrated security solutions to its clients. Responsibilities • Lead, mentor and develop engineering teams, conducting regular performance reviews and fostering a collaborative work environment, • Oversee project installations, service and maintenance operations, ensuring on-time and on-budget completion across all contracts, • Monitor project schedules, quality standards and adherence to health and safety regulations including RAMS, CDM and site HSE audits, • Conduct safety audits and drive continuous improvement across all operational areas, • Maintain strong client relationships and support sales teams to secure contract renewals and new business opportunities, • Ensure cost-effective project and service delivery, identifying and implementing cost-saving initiatives, • Support contract management and ensure accurate documentation including testing, commissioning, training and as-built records, • Maintain NSI, Safe Contractor and other accreditation standards through regular system audits and compliance checks, • Provide technical support to teams working with integrated security systems and IP-based technology platforms Requirements Essential: • Proven leadership experience managing engineering teams in security systems, • Strong project management skills with understanding of NEC and JCT contracts, • Technical expertise in integrated security systems, ideally IP-based systems, • Experience managing service and maintenance teams, • Engineering background to support the team with questions and advice where required, • IOSH Managing Safely, SSSTS or SMSTS certification, • Full, clean UK driving licence Desirable: • Experience in fitout project work and principal contractor environments, • Knowledge of CDM regulations, • ISO9001 and NSI standards experience, • ECS certification or willingness to obtain Company Overview Our client is a leader in commercial security systems operations, delivering successful projects ranging from small installations to major contracts, Built on core values of personal care, quality delivery and positive team culture, they specialise in project delivery, maintenance and service operations across the UK and internationally. The organisation is known for thinking like their clients, sharing technical knowledge and providing sound advice. Their team is their greatest asset, and they actively foster an environment where individuals bring enthusiasm and positive energy to their work. They maintain strong accreditation standards and are committed to continuous improvement and operational excellence. Benefits • Competitive salary with flexible arrangements, • Private medical insurance and Medicash cashback scheme, • Annual leave loyalty programme offering up to 30 days, • Birthday day off and volunteering days supporting work-life balance, • Career growth opportunities with professional development support, • Cycle-to-Work Scheme, • Employee Assistance Programme (EAP) Alongside this generous package, you'll join a value-driven organisation where personal relationships matter, quality work is celebrated, and your contribution directly shapes how teams deliver excellence. You'll work alongside professionals who bring genuine enthusiasm to their roles, supported by a company committed to your development and wellbeing. How to Apply Interested in learning more? Get in touch or apply today – we'd love to hear from you.

We are seeking a new General Secretary to take up this pivotal, lead role in our organisation in Summer/Autumn 2026. You will be an experienced leader with the ability to consolidate and build the culture, reputation and influence of CSPA with a view to sustaining and growing the membership base. The role: This is a senior leadership position and as General Secretary, you will lead the organisation’s strategic direction, campaigning activity and day-to-day operations, ensuring we continue to effectively represent and support our members. You will work closely with the elected Executive Council and play a leading role in shaping and delivering campaigns agreed by members. You will represent CSPA at the highest levels, engaging with the Cabinet Office, pension administrators, MPs and sector partners to influence policy and protect the value of Civil Service Pensions. Key aspects of the role include: • Campaign on matters of interest to older people such as the State Pension, Pensioner Taxation, Digital and Social Exclusion and access to Public Transport., • Act as the principal representative of CSPA in meetings with government, policymakers and partner organisations, • Support and advise the Executive Council and its committees, • Manage and develop the team of 10 head office staff, • Monitor and respond to policy and legislative developments affecting pensioners, • CSPA is uniquely recognised by the Cabinet Office as a stakeholder representing those in receipt of a Civil Service Pension. You will lead negotiations with Scheme Managers at regular Cabinet Office meetings to ensure members’ interests are protected., • You will also play a key role in responding to emerging challenges, including ongoing issues affecting Civil Service Pension administration, and contributing to the organisation’s future development. About us: The Civil Service Pensioners’ Alliance (CSPA) is a respected, independent and non-political membership organisation representing retired Civil Servants across the UK. We have existed for over 70 years to protect the value of Civil Service Pensions and to campaign on issues that matter to our members and older people more widely, ranging from the State Pension and taxation to health, social care, and digital inclusion. About you: This is a key position within the CSPA and we’re looking for a leader who is team orientated and approachable. You’re someone who can build strong working relationships and a positive work environment at our Head Office, across the CSPA, and with other partner organisations in the Age Sector. You’ll have prior management and leadership experience ideally gained within a membership or similar organisation and a strong track record in successful volunteer engagement would be an advantage. A strong communicator, you will be comfortable in using a range of methods and media to keep members, prospective members, external partners and others informed of the work of CSPA in a clear and concise manner. Prior knowledge of the age sector, the political environment, Civil Service and State Pension issues would be an advantage, however they are not essential. The offer: The position is full-time and the current salary offered is £68,663 per annum on entry, rising to £73,212 after completion of one year’s satisfactory service. We offer 30 days of annual leave, plus Bank Holidays and the Christmas closure, as well as a contributory pension scheme. Please contact CSPA HQ for further information and an application pack by emailing Nadeene.Morris@cspa.co.uk. The closing date for applications is 12 noon on Monday 1 June 2026. Interviews will take place, in person, during the week commencing 15 June 2026, in London.

Head of Sales | London Hybrid | £60,000 Basic + £90,000 OTE Are you a commercially driven sales leader who thrives on winning business while leading high-performing teams? We’re looking for an ambitious Head of Sales to take ownership of a flagship event portfolio, driving revenue growth, leading a talented sales function, and managing key strategic accounts within a fast-paced international business environment. This is a high-impact leadership role for someone who combines hands-on sales ability with strong people management experience. You’ll be equally comfortable closing major commercial deals, leading rebook strategy at live events, and coaching a team to exceed targets. The Role • Lead and develop a team of sales professionals with varying experience levels, • Own the commercial strategy across a portfolio of large-scale international events, • Manage key client relationships and drive high-value revenue opportunities, • Lead from the front with a hands-on approach to sales and business development, • Oversee forecasting, pipeline management, pricing strategy, and performance reporting, • Deliver strong onsite leadership during live events and trade shows, • Drive floorplan strategy, rebook campaigns, and commercial growth initiatives, • Collaborate with senior stakeholders across marketing, operations, and leadership teams About You • Proven experience in a senior sales leadership role, • Strong track record of both personal sales success and team management, • Experience working within exhibitions, trade shows, expos, or large-scale live events, • Confident managing complex stakeholders and high-value commercial conversations, • Skilled in pipeline forecasting, reporting, and CRM management, • Highly resilient, commercially minded, and target driven, • Able to motivate, coach, and develop teams while maintaining personal commercial ownership, • Comfortable operating in fast-paced, high-pressure environments What’s on Offer • £60,000 basic salary, • £90,000 OTE, • Hybrid working – 3 days in the London office, • Career progression within a growing international business, • Opportunity to lead a flagship commercial portfolio with significant revenue responsibility, • Dynamic, collaborative, and high-performing culture If you’re a sales leader who enjoys balancing strategic leadership with hands-on commercial delivery — and you have the trade show or exhibition experience to match — we’d love to hear from you.

About Us - The Social Shepherd 🐑 We're one of the leading Social-first agencies in the UK and US, helping global brands, household names, and high-growth scale-ups accelerate their business growth. We’re a team of 70+ across London, Bath, New York & Miami, with big ambitions to be one of the leading Social Commerce agencies worldwide, alongside our other key service areas including Organic Social, Paid, Creative & Influencers. The Role & Key Responsibilities We’re looking for a commercially driven senior member to play a pivotal role in scaling our Social Commerce and TikTok Shop offering. Reporting into the Head of Social Commerce, you will act as a senior leader within the team- owning key client relationships, shaping strategy, and driving revenue growth across a portfolio of brands. This is a highly strategic and client-facing role, working directly with senior stakeholders and C-level decision makers to position TikTok Shop as a core revenue channel within their business. You will combine deep platform expertise with strong commercial acumen, leading both the strategic direction and operational excellence of client programmes. Key Responsibilities • Act as the senior strategic lead across a portfolio of TikTok Shop clients, building trusted relationships with C-level stakeholders, • Define and deliver best-in-class social commerce strategies that drive GMV growth, profitability and long-term client value, • Own commercial performance across accounts, including revenue and ROI, • Lead new business opportunities, including pitches, proposals and the development of scalable commercial models, • Oversee end-to-end TikTok Shop operations, ensuring excellence across storefronts, product merchandising, campaigns and trading moments, • Drive creator and affiliate strategies, building scalable programmes that deliver consistent, measurable revenue impact, • Identify and unlock growth opportunities across organic content, paid and live shopping, • Establish and optimise processes, frameworks and test-and-learn programmes to continuously improve performance, • Collaborate cross-functionally with Paid, Creative, Influencer and Strategy teams to deliver integrated, full-funnel campaigns, • Support and mentor team members, contributing to the build and scale of a high-performing Social Commerce function, • Act as a leader internally and externally, keeping the agency and clients ahead of TikTok Shop trends and developments, • Contribute to marketing, events and thought leadership to position the agency as a leader in TikTok Shop Skills & Experience • 5-8+ years’ experience in social commerce, eCommerce, digital or influencer marketing, with a strong commercial track record, • Proven, hands-on experience with TikTok Shop (agency, brand or platform side), including trading, optimisation and creator ecosystems, • Experience working with senior stakeholders and confidence presenting to C-level decision makers, • Strong commercial acumen with the ability to manage revenue targets, forecasts and performance metrics (GMV, CVR, ROI), • Deep understanding of content, creators and paid media within a commerce context, • Experience leading or mentoring team members in a fast-paced environment, • Highly analytical, with the ability to turn data into clear strategic actions, • Entrepreneurial mindset, comfortable building new processes, products and ways of working Compensation: £52,000-£60,000 DOE + competitive bonus scheme

We are seeking an inspiring and commercially driven Store Director to lead a high-profile luxury flagship within an internationally renowned fashion house. This is a rare opportunity to take ownership of a multi-million-pound business, driving performance while delivering an exceptional client and team experience. Key Responsibilities: • Lead, inspire, and develop a large, high-performing team, fostering a positive and inclusive culture, • Drive commercial success through strong KPI management, strategic planning, and clienteling excellence, • Act as a true brand ambassador, with a genuine passion for the brand, its heritage, and product, • Build and maintain a strong client base, with a focus on VIP and international clientele, • Oversee all aspects of store operations, ensuring excellence across service, VM, and standards, • Collaborate with senior stakeholders to deliver business objectives and elevate store performance About You: • Currently operating at Store Director or Retail/Flagship Manager level within luxury or premium luxury retail, • Proven experience managing a multi-million-pound turnover store, • A passionate leader who prioritises team development, engagement, and retention, • Strong commercial acumen with a track record of delivering and exceeding targets, • Highly client-focused, with a passion for building meaningful, long-term relationships, • Resilient, adaptable, and thrives in a fast-paced, high-profile environment This role is ideal for a passionate and people-focused leader who is excited to represent an iconic brand and shape the success of a flagship store through both commercial excellence and team empowerment.

Mode Search are partnering with a globally recognised luxury fashion house in their search for a Store Operations Manager to join their Harrods concession. This is a key leadership role responsible for driving operational excellence across a high-profile luxury retail environment. Reporting directly to the Store Director, the successful candidate will oversee the smooth running of daily operations, ensuring best-in-class standards across stock management, systems, facilities, client experience, and internal processes. The position manages an operations team of 15, including 5 direct reports, and requires a highly organised, solutions-driven leader with strong stakeholder management skills and experience gained within large-scale retail businesses. The Role • Oversee all daily store operations to ensure operational efficiency and support commercial performance, • Lead stock control, replenishment, and inventory accuracy across the concession, • Ensure exceptional standards across facilities, maintenance, supplies, and operational readiness, • Monitor till operations, cash handling procedures, and expense management to support profitability, • Act as the key referent for operational processes, compliance, systems, and internal controls, • Lead implementation and integration of new systems, tools, and operational projects, • Support the client experience by ensuring smooth client flow and operational excellence on the shop floor, • Partner closely with the Store Director and wider management team to drive operational improvements, • Recruit, onboard, mentor, and develop operational team members, • Build strong collaborative relationships with business partners and cross-functional stakeholders Requirements • Strong operations background gained within large-scale retail or luxury environments, • Proven experience leading operational teams within fast-paced businesses, • Excellent communication and stakeholder management skills, • Ability to build strong working relationships across departments and leadership teams, • Strong organisational skills with a proactive and solutions-focused mindset, • Driven to deliver excellence at all times with high attention to detail, • Experience across stock operations, internal controls, systems, and retail processes preferred

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Senior Sustainability Consultant- Energy London About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We have a brand-new opportunity for a Senior Sustainability Energy Consultant to join our Sustainability team based in our London office. It's an exciting time to join our Sustainability team. You will be working alongside a range of specialist engineers and consultants, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do, and offer a supportive, flexible, and high performing work culture. In this key and varied role, you can expect to: • Take ownership and deliver small scale projects., • Support senior team members on large scale projects and take ownership of specific workstreams., • Lead workshops with the client and design team and communicate information in a clear and concise manor., • Effectively delegate, manage and review work undertaken by others., • Support the training and development of junior members of the team., • Undertaking a range of modelling and analysis, which may include but not limited to: building performance simulation, operational energy use, energy generation and overheating., • Lead the development of energy strategies., • Supporting the drive towards realising net zero whole life carbon in our projects., • Working with other members of the Sustainability Group on research and development initiatives to allow us to stay at the cutting edge of knowledge in our industry., • As well as project-related work, the Group engages directly with industry undertaking research and development studies, and authoring industry guidance. The role also presents the opportunity for involvement in this aspect of the Group’s work to those keen to have a direct influence on the industry. What we are looking for Key Skills & Knowledge: You will have detailed knowledge, competence and qualifications in the following fields. • Energy strategies, • Building Regulations Part L assessments using Elmhurst and IES, • NABERS UK modelling, • In-Use energy modelling and assessment, • Dynamic modelling for thermal comfort assessments and overheating risk assessments About you: • Experience working within a sustainability consultancy, you will be looking for a new challenge within a practice at the very forefront of our field., • Like us, you will be serious about sustainability., • You will bring technical expertise (with a degree in an applicable field) and a passion for creating sustainable solutions., • You will have an in-depth understanding of London planning requirements, • You will be confident in leading sustainability workshops with design teams., • You will relish being part of dynamic team within a progressive and well-respected firm., • You will have good communication skills and an enthusiasm for working within a team environment., • Qualified and recognized within the industry with Chartered status, • You will provide a lead role in an integrated project design team with other construction professionals., • Experienced team leader/line manager., • An excellent communicator who enables, promotes, and drives technical excellence for the ultimate benefit of the client. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact jessicamartin@hoarelea.com. If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, _ Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID