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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    hace 13 horas
    £27000 anual
    Jornada completa
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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  • Chef
    Chef
    hace 10 días
    £13–£14 por hora
    Jornada completa
    Ruislip

    Chef Job Description Position Chef Reports To General Manager / Head Chef Location A.K. Whelan Pubs Co. Ltd. Role Overview We are looking for a passionate, reliable and hardworking Chef to deliver high-quality food while maintaining exceptional standards of cleanliness, food safety and kitchen organisation. You will play a key role in ensuring every guest receives a consistently excellent dining experience. Key Responsibilities • Prepare, cook and present dishes to company specifications., • Maintain consistently high standards of food quality and presentation., • Ensure all food is prepared safely and in accordance with food hygiene regulations., • Manage stock effectively, including ordering, rotation and minimising waste., • Monitor portion control to maximise GP while maintaining quality., • Keep the kitchen clean, organised and fully compliant at all times., • Complete all daily, weekly and monthly food safety documentation., • Work efficiently during busy service periods while maintaining quality., • Support the development of seasonal menus and specials where required., • Ensure all equipment is cleaned, maintained and reported if faulty., • Work closely with front-of-house teams to deliver outstanding customer service., • Train and support junior kitchen team members where appropriate., • Follow all company policies, health & safety procedures and allergen legislation. Skills & Experience • Previous experience working as a chef in a busy pub, restaurant or hospitality environment., • Excellent organisational and time management skills., • Ability to work calmly under pressure., • Strong understanding of food hygiene and HACCP procedures., • Knowledge of allergen legislation., • Team player with a positive attitude., • Flexible to work evenings, weekends and bank holidays. Essential Requirements • Level 2 Food Safety & Hygiene (preferred)., • Right to work in the UK., • Passion for producing quality food., • Excellent communication skills., • High standards of cleanliness and attention to detail. What We Offer • Competitive pay., • Career development opportunities., • Company training and support., • Staff discounts., • Company pension (where eligible)., • A friendly, supportive working environment., • Opportunities for progression within a growing pub group. Our Expectations Every Chef is expected to uphold the company’s core values by delivering: • Outstanding food quality., • Exceptional cleanliness., • Strong teamwork., • Excellent customer service., • Consistent compliance with health & safety and food safety legislation., • Pride in every dish served.

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  • Cafe Manager
    Cafe Manager
    hace 19 días
    £30000–£35000 anual
    Jornada completa
    Northwood Hills, Hillingdon

    ☕ Café Manager – Krave Dessert Café Location: Northwood Full-Time Love great coffee, amazing desserts and creating a brilliant customer experience? Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level. We’re looking for someone energetic, organised and commercially minded who knows how to lead a team, keep standards high and create an atmosphere that keeps customers coming back. 🍰 The Role As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including: • Leading, motivating and developing the team, • Managing staff rotas and ensuring efficient staffing levels, • Delivering consistently excellent customer service, • Driving sales and looking for ways to grow the business, • Maintaining high standards across food, drinks, presentation and cleanliness, • Managing stock levels, ordering and supplier relationships, • Controlling wastage and keeping an eye on costs, • Ensuring opening and closing procedures are followed, • Handling customer feedback and resolving issues confidently, • Making sure the café is always looking and operating at its best 🙌 Who We're Looking For We're looking for an experienced café or hospitality manager who: • Has previous management experience in a busy café, restaurant or similar hospitality business, • Is confident leading and managing a team, • Has a strong understanding of stock, labour and cost control, • Is commercially minded and motivated by increasing sales, • Has excellent customer service skills, • Is organised, reliable and hands-on, • Leads from the front rather than managing from the sidelines, • Brings positive energy to the team and the café ✨ Why Krave? Krave is all about great desserts, great drinks and great experiences. We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table and help us grow. If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service and running a successful operation, we'd love to hear from you.

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  • Head Waiter & Waitresses Required
    Head Waiter & Waitresses Required
    hace 1 mes
    £13–£14 por hora
    Jornada parcial
    Uxbridge

    We are seeking enthusiastic, friendly, and professional Waiters and Waitresses to join the team at Tamara Lounge. You will be responsible for delivering outstanding customer service, ensuring every guest enjoys a memorable dining experience from the moment they arrive until they leave. As a valued member of our front-of-house team, you will represent the Tamara Lounge brand by providing attentive service, maintaining high standards, and working efficiently in a fast-paced environment. Key Responsibilities: • Welcome guests in a warm and professional manner., • Present menus and confidently explain food, drinks, and specials., • Take accurate food and beverage orders using our EPOS system., • Serve food and drinks promptly and professionally., • Check back with guests throughout their meal to ensure satisfaction., • Handle guest requests and resolve minor issues professionally, escalating where necessary., • Upsell food, drinks, desserts, cocktails, and shisha where appropriate., • Prepare and maintain tables before, during, and after service., • Ensure all stations remain clean, organized, and fully stocked., • Process bills and payments accurately., • Work closely with the kitchen, bar, and management team to ensure smooth service., • Maintain excellent product knowledge of the menu, allergens, and promotions., • Follow all food hygiene, health & safety, and licensing procedures., • Assist with opening and closing duties., • Support colleagues and contribute to a positive team environment. What We're Looking For: • Previous restaurant or hospitality experience is preferred but not essential., • Excellent communication and interpersonal skills., • A positive attitude with a genuine passion for customer service., • Ability to remain calm under pressure during busy services., • Well-presented with excellent personal hygiene., • Flexible to work evenings, weekends, and bank holidays., • Reliable, punctual, and hardworking., • Ability to work both independently and as part of a team. Skills Required: • Customer service, • Communication, • Teamwork, • Time management, • Organisation, • Attention to detail, • Problem-solving, • Sales and upselling, • Multitasking What We Offer: • Competitive hourly pay plus tips., • Staff meals during shifts., • Employee discounts., • Career development opportunities., • Ongoing training., • A fun, supportive, and professional working environment. Our Expectations: At Tamara Lounge, every guest should leave feeling that they have received exceptional food, drinks, and service. We expect every member of our team to: • Treat every guest with warmth, respect, and professionalism., • Take pride in their appearance and work., • Be proactive rather than waiting to be asked., • Support teammates during busy periods., • Maintain the highest standards of cleanliness and service., • Represent the Tamara Lounge brand with professionalism at all times.

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  • Waitress and Bartender
    Waitress and Bartender
    hace 1 mes
    Jornada completa
    Pinner

    Job Type: Full-time / Part-time Join Our Team We're looking for passionate, professional, and enthusiastic Female Waitresses and Bartenders to join an exciting restaurant dedicated to redefining vegetarian fine dining. Our kitchen is led by a Michelin-trained chef, while our front-of-house is managed by a restaurant manager with Michelin-star restaurant experience. Together, we're building a service culture that combines exceptional hospitality with outstanding cuisine, delivering a refined and memorable dining experience centered around pure vegetarian food. If you're someone who takes pride in delivering genuine hospitality, pays attention to detail, and wants to be part of a team striving for excellence, we'd love to hear from you. Positions Available Female Waitresses Bartenders (applications from both male and female candidates are welcome) Key Responsibilities Welcome guests warmly and provide exceptional table service. Take food and beverage orders accurately and confidently. Prepare and serve drinks (Bartender role). Maintain high standards of presentation and cleanliness. Deliver attentive, professional, and personalized service. Work closely with the kitchen and front-of-house team to ensure a seamless guest experience. Follow food safety, hygiene, and service standards. What We're Looking For Previous restaurant or bar experience is preferred, but the right attitude and willingness to learn are equally important. A genuine passion for hospitality and guest experience. Excellent communication skills and attention to detail. A professional appearance and positive attitude. Ability to thrive in a fast-paced, team-oriented environment. Flexibility to work evenings, weekends, and holidays. What We Offer Competitive pay. Ongoing training and development in a fine dining environment. The opportunity to learn from a Michelin-trained chef and a front-of-house manager with Michelin-star restaurant experience. A supportive team culture focused on excellence. Career progression opportunities as we continue to grow. If you're excited about being part of a restaurant that is raising the standard of vegetarian dining and creating unforgettable guest experiences, we'd love to receive your application.

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  • Project Executive
    Project Executive
    hace 2 meses
    Jornada completa
    Pinner

    About the Company: PromoVeritas are the independent promotional verification specialists - we use our care, knowledge, expertise and passion for detail to ensure that all types of prize promotions via whatever medium are shaped and delivered fairly, securely and in compliance with the law and general best practice. In this way we protect both the interests of the brand, their creative agencies and also the consumer, who with increased confidence about the fair operation of the promotion, would be more likely to participate. So, on a day to day basis we are busy advising and influencing the development of on pack offers, judging competitions, running prize draws, implementing ‘Willy Wonka’ style instant wins and overseeing voting for major TV shows. Our client base includes Pepsi, Walkers, ASOS, Barclays, HTC, Pringles, Kellogg’s and over 200 more with a large part of work coming from projects run overseas – 60+ countries in 2019 alone. Established in 2002, the company is based a 1-minute walk from the Tube station in leafy Pinner, North London, about 25 minutes from Baker Street on the Metropolitan line. Due to continued expansion we are seeking to fill an important role in our Project Team. Key Responsibilities: • Provide administrative and project support to the wider Project Management team, assisting on larger campaigns and ensuring smooth day-to-day delivery, • Manage incoming communications from winners (phone and email), ensuring timely, professional responses in line with agreed processes, • Draft and manage winner communications (emails and call scripts), tailoring templates as required for approval, • Coordinate prize fulfilment, including packing and dispatch, and maintain accurate tracking and reporting of all winner activity, • Support research and logistics tasks such as sourcing prizes, booking travel and accommodation, and gathering supplier information, • Maintain accurate records, reporting and trackers to support project delivery and internal visibility, • Undertake small, low-risk campaigns independently, building experience and confidence, • Provide general administrative support to assist the team in the delivery of projects, • Support supplier sourcing by researching options, identifying best value, and assisting with cost negotiations where appropriate, • Support client management through day-to-day communications, responding to queries and maintaining a high standard of service, • Support the day-to-day running of the office through general administrative tasks (approx. 25% of the role), including stationery ordering, office upkeep and organisation Role Requirements: · Clear, understandable speaking voice. Native English standard language. · Accurate spelling and grammar. Clear understandable written communication skills. · Can use MS Word, Excel and Outlook with good keyboard skills · Good organisation and time management skills · Able to remain focused on completing responsibilities despite distractions, pressures or changes · A general can-do attitude, keen to make a difference to the Company · Customer / client focused · Good attention to detail - provides and accurate and consistent information · Commercial – awareness of costs and good negotiation skills Employee Benefits: · 23 days a year plus Bank holidays (increasing to 27 days with length of service) · Bonus day off for your birthday (after completion of probationary service) · Generous quarterly Bonus scheme- typical payouts of 10% of salary · Annual training grant · Private Health Scheme (contributory) · Regular company social events e.g. Crystal Maze experience and Henley Regatta If you meet the requirements for the role and are looking to join an innovative and rapidly growing business, then please apply now!

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