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  • Cleaner Porter
    Cleaner Porter
    2 hours ago
    £13.45 hourly
    Part-time
    Edinburgh

    The Cleaner Porter helps keep Nicolson Square Venues clean, safe and welcoming for staff, artists, hirers and visitors. You will deliver high standards of cleaning across the building and outside areas and provide practical portering support for events and room set-ups. The role includes key holder responsibilities and basic building security checks when opening and closing. Key Result Areas • Maintain consistently high cleaning standards across public, tenant and back-of-house areas., • Ensure toilets and washrooms are clean, hygienic and fully stocked throughout the day., • Support smooth event operations through timely room set-ups, changeovers and portering assistance., • Carry out key holder opening/closing tasks and basic security checks, reporting issues promptly., • Use cleaning chemicals and equipment safely and in line with IOSH/venue procedures., • Work collaboratively with colleagues and hirers to keep the venue welcoming and well-presented. Duties & Responsibilities Cleaning duties: • General building cleaning, maintaining high standards across public and back-of-house areas., • Hoovering, sweeping, mopping and dusting., • Cleaning and restocking toilets and washrooms., • Floor polishing as required., • Window cleaning (internal and external where safe to do so)., • Litter picking and keeping entrances and external areas clean and presentable., • Safe use, storage and reporting of cleaning materials and equipment in line with IOSH and venue procedures. Portering and event support duties: • Setting up and taking down rooms for events (e.g., layouts, furniture and equipment)., • Moving furniture and other large items safely, using trolleys and lifting assist devices where appropriate., • Assisting with the delivery of events and conferences, including responding to reasonable on-the-day requests., • Occasional dishwashing using a commercial dishwasher., • Ad hoc general building maintenance (e.g., painting, using power tools, assisting with weekly testing of water and fire alarms)., • Acting as a key holder, including opening and closing the building as required., • Monitoring building security during shifts, carrying out basic checks and reporting issues promptly., • Working collaboratively with colleagues and hirers to ensure smooth venue operations., • Occasionally supporting events by acting as a building keyholder and monitoring guests coming and going. Skills & Capabilities Essential • Experience of cleaning in a commercial building or equivalent premises (e.g., hotel, community centre or similar)., • Ability to work to a consistent standard, prioritise tasks and use initiative., • IOSH trained (or willingness to complete training promptly)., • Manual handling capability, including lifting up to 20kg and/or moving large items using trolleys and lifting assist devices., • Reliability and punctuality, with a flexible approach to occasional evening and weekend work., • Awareness of safe working practices and ability to report hazards, defects or incidents promptly. Desirable • Familiarity with events and conference delivery and/or venue operations., • Previous experience working in the arts and culture sector and/or a charity/not-for-profit environment., • Experience of key holder responsibilities and building opening/closing routines., • Confident conversing with building tenants, guests and contractors, relaying feedback to the management team., • Confident using Microsoft 365 apps (including Teams, Shifts and Outlook) for communication and rota information. Working conditions • This role is active and practical and involves regular standing, bending, carrying and moving equipment and furniture., • Work is primarily on weekdays; however, occasional evening and weekend shifts are required to support events and operational needs., • You will be expected to follow venue procedures for health and safety, safe cleaning practices and manual handling., • Our team is small and collaborative; we support each other and pride ourselves on a personable yet professional working environment for ourselves and our guests. How to apply Please submit your CV and a short cover letter outlining how you meet the essential criteria. Please contact us through the chat function and we'll aim to come back to you as soon as possible.

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  • Shift Leader | Edinburgh
    Shift Leader | Edinburgh
    23 hours ago
    Full-time
    Edinburgh

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

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  • Barista | Edinburgh
    Barista | Edinburgh
    24 hours ago
    Full-time
    Edinburgh

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

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