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✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Pearsons Enfield, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Helpdesk Manager - Reactive Maintenance Waltham Abbey, Essex | £40k + Package Brief: We have a full time role for an enthusiastic, dynamic, forward thinking Reactive Maintenance Helpdesk Manager to join our busy, friendly building contractors and shopfitting Company based at our office in Waltham Abbey, Essex. The post holder will be responsible for working on a high-profile helpdesk whilst supervising a team of multi trade operatives and support admin. Duties: • Manage and co-ordinate helpdesk team, • Receiving and distributing clients service requests including scheduling the engineers in a prioritising and coordinated manner, • Reactive technical support for the engineers, when required, • Skills test new operatives, • Sourcing and ordering parts/materials, when required, • Process improvements to hit KPI's and SLA's, • Monitoring the logging service requests by telephone and email, • Ensure compliance with statutory and company procedures undertaken by the team, • Updating and checking client portals, • Arranging return visits for engineers for uncompleted jobs or to fit additional parts, • Full responsibility for diary management of allocated engineers and contractors as needed, • Estimating / Pricing / Invoicing, • Ensuring all invoicing is completed daily, to include all jobs completed by allocated engineers, PM work and unallocated engineers as required by the business, liaising with engineers., • Dealing with complaints as required, • Analysis of job history/running reports, • Attend management meetings, follow up actions as necessary, • Interviewing/Training, • Carrying out one to ones, grievances, and disciplinary meetings, • Helpdesk diary management coordinating annual leave and shift patterns, • Liaising with subcontractors to ensure they are providing adequate service, • Performance Reporting/Appraisals, • Managing and updating all spreadsheets ensuring are compliant etc., • Any other ad-hoc duties as required. Skills required: • Reactive Maintenance Helpdesk Manager experience, • Experience of working in a call handling environment, preferably in the building sector, • Demonstrable interpersonal skills over telephone, email and in person, • Ability to use questioning skills to identify root causes of client issues and find solutions in an efficient and customer focused manner, • Solid experience of working with computer as well as industry specific systems and data entry, • Ability to be calm under pressure and manage clients’ issues and expectations suitably, • Management, • Ability to prioritise workload and delegate proportionately You must be: • IT literate to a high level (including Word, Excel, Outlook etc), • Highly organised, • Enthusiastic – ready for a challenge, • Good work ethic, • Uses initiative, • Good timekeeping, • Adaptable, • Good with figures Additional Information: • Office Hours: Mondays to Fridays 8am to 5pm, • Annual leave: 28 days rising to 33 days (includes Bank Holidays) after one full year of service, • Company Pension after 3 months, • Group Life Scheme after 6 months of service, • Starting salary £40,000.00 per annum Helpdesk Manager - Reactive Maintenance For the purposes of the Conduct Regulations 2003 Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job you agree to our Privacy Policy.

Key responsibilities As General Manager, you will: * Oversee daily operations across both the highly regulated pharmaceutical production site and warehouse, ensuring efficiency, compliance, and quality standards. Please visit our website to read our Privacy Policy in full, in this Policy you will fi

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