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  • Early Years Educator
    Early Years Educator
    20 hours ago
    Part-time
    Beckenham

    The successful candidate will be working as part of our team to deliver outstanding care whilst facilitating engaging, child led learning. We are looking for someone else to join us who is committed to education, motivated, passionate, who wants to really make a difference in children's lives. ​Your responsibilities will include: • Promoting the philosophy of “learning through play”, supporting children in play and learning activities, following their interests., • Supporting everyday care routines, encouraging children to gain self-help skills including dressing, feeding, toilet training and an awareness of personal hygiene., • Facilitating a range of activities based on children’s interests, to promote each child’s physical, intellectual and emotional needs to enable each child to reach their full potential., • Assisting other pre-school practitioners with activities to encourage speech and language and social interaction with the children., • Enhancing the environment with resources and displays of children's work,, • Working with a small key group of children, observing, monitoring and recording each child’s development., • Working under supervision to maintain records and documentation that complies with statutory requirements., • Establishing positive relationships with parents and carers. Developing confidence when communicating with parents and carers about the day-to-day needs of their child and fostering parental engagement., • Attending staff and team meetings and keep up to date with developments in childcare through regular training as appropriate., • Ensuring you are aware of and comply with the pre-school’s policies, ensuring everyone is treated safely and with respect, in line with the pre-school safeguarding, H&S and equal opportunity policies and the Staff handbook., • Gaining knowledge and understanding of the EYFS and all other statutory requirements ​ Qualifications and skills needed: You must: • Be able to relate to and interact with children positively., • Be reliable, enthusiastic, and flexible., • Be able to remain calm under pressure, adapt to the unexpected and ‘think on your feet.’, • Be able to write reports and keep clear and accurate records., • Be well organised with good administrative and IT skills., • Be able to work as part of a team, follow instructions and use your initiative., • Be able to communicate clearly and politely both verbally and in writing., • Be able to develop positive relationships with parents, carers and other childcare professionals, • Be willing to learn new skills and able to identify when you need to ask for support ​ The hours are flexible, but will be between 8am-6pm Monday – Friday, and are term time only (38 weeks per year) ​The benefits of working with us are; Good rates of pay 6 weeks paid holiday ​Free uniform Free training Free DBS check Company Pension On-site Parking Ongoing continuous development and early years quality training and mentoring. ​ ​If you'd like to apply, please get in touch by email or via our website.

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  • Customer Service Assistant
    Customer Service Assistant
    13 days ago
    £14 hourly
    Full-time
    London

    We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with information, support, and solutions to their inquiries and concerns. Your primary goal will be to ensure a positive customer experience by addressing issues efficiently and effectively, striving to exceed customer expectations. You will work in a fast-paced environment where strong communication and problem-solving skills are essential. As a Customer Service Agent, you will handle a variety of customer interactions, including answering policy inquiries, assisting with the admin and the contact with customers by email and phone as part of our award-winning service, and resolving issues. Additionally, staying knowledgeable about our products will be crucial to your success in assisting customers. You will have the opportunity to contribute to our mission of delivering exceptional service and building lasting customer relationships. If you are passionate about helping others, possess a strong customer focus, and thrive in a collaborative environment, we invite you to apply and be part of our commitment to excellence in customer service. Responsibilities • Respond to customer inquiries via phone and email in a timely and professional manner., • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. Requirements • Respond to customer inquiries via phone and email in a timely and professional manner., • Accurate data entry skills, • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. The job is a contractor role so applicants must have their own laptops and phone. Pay £14/hr

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  • Early Years Practitioner
    Early Years Practitioner
    20 days ago
    £12.71–£15 hourly
    Full-time
    Croydon

    Kids-Joy Nursery is a warm, inclusive, and nurturing early years setting in Croydon, dedicated to providing high-quality childcare for children aged 1–5 years. We are committed to creating a safe, stimulating environment where every child can thrive, regardless of their background or ability. We are currently seeking an enthusiastic and dedicated Early Years Practitioner to join our growing team. This is an excellent opportunity for a passionate individual looking to develop their career within a supportive and forward-thinking nursery, with career progression opportunities available for the right candidate, based on performance and commitment. Key Responsibilities • Deliver high-quality care and education in line with the EYFS Statutory Framework, • Plan and support engaging, child-led activities that promote learning and development, • Carry out observations and assessments to track children’s progress, • Maintain accurate records and contribute to learning journeys, • Support children’s social, emotional, and behavioural development, • Build strong, professional relationships with parents, carers, and colleagues, • Ensure children are safe, secure, and well-supervised at all times, • Prepare and maintain a stimulating learning environment, • Work effectively as part of a team to uphold nursery standards, • Follow all nursery policies, procedures, and safeguarding requirements, • Contribute to the overall smooth running of the setting, including occasional general duties Requirements • Experience working with early years or preschool-aged children, • Sound knowledge of the EYFS framework, • Understanding of safeguarding and child protection procedures, • Strong communication and interpersonal skills, • A genuine passion for supporting children’s learning and development, • Ability to work both independently and as part of a team, • A proactive, reliable, and positive attitude What We’re Looking For We are looking for an inspiring practitioner who: • Builds positive relationships with children and families, • Creates a nurturing and engaging environment, • Demonstrates initiative and professionalism, • Is committed to continuous improvement and development Why Join Kids-Joy Nursery? • Supportive and welcoming team environment, • Opportunities for career progression and development, • A chance to make a real impact on children’s early learning experiences If you are passionate about early years education and want to be part of a nursery that truly values quality care and development, we would love to hear from you.

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  • Barista Supervisor
    Barista Supervisor
    1 month ago
    £14668 yearly
    Part-time
    Bromley

    Social Enterprise Coordinator 16 hours per week, Thu-Fri Fixed Term (until October 2 2026) £14,668 per year (£34,379 full time equivalent) Location: Bromley High Street Market Square & Training Centre/Lodge Purpose of the Job: You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market‑stall‑based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash‑up, and safe pack‑down. You will ensure the pilot delivers high‑quality, person‑centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Main Duties: • Lead full operational day (09:00 - 17:00) including loading, transport, setup, trading, pack down and return., • Set up microenterprise stations (coffee, plants, bikes) and ensure all equipment is safe and functional., • Manage EPOS terminal, float, stock levels and daily consumables. - Conduct safety checks (marquee stability, temperature logs, equipment checks)., • Ensure branding, signage and customer facing materials are displayed professionally., • Supervise 2-4 disabled trainees per day across rotating AM & PM shifts., • Provide structured, confidence‑building coaching in customer service, task rotation, microenterprise skills and workplace behaviours., • Deliver clear briefings at the start of each shift and support smooth changeovers., • Promote independence while ensuring safety, dignity and person‑centred practice. Model high‑quality customer interactions and support trainees to use scripts., • Support volunteers to deliver coffee & drinks service, plant sales and display management and bike sales., • Ensure all microenterprise activities meet safety, hygiene and quality standards., • Identify opportunities to cross‑sell or promote ancillary services (barista training, event catering, garden maintenance, bike repair sessions)., • Provide warm, inclusive customer service that reflects Bromley Mencap values., • Promote the social mission of the enterprise to build community buy in., • Capture enquiries for ancillary services such as barista training, events catering, and off market bookings., • Build positive relationships with market organisers, neighbouring traders and local partners., • Work closely with Employment Services, The Lodge and Training Centre staff to ensure smooth referrals and progression. Other Duties: • To comply with safe working practices as outlined in Bromley Mencap policies and take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work., • To report any accidents, incidents or near misses as soon as reasonably practicable., • To comply with GDPR guidance as outlined in Bromley Mencap policy and report any breaches as soon as reasonably practicable., • To be aware of and adhere to Bromley Mencap policies at all times., • To take part in progress/performance reviews throughout the year., • To cooperate with other departments to achieve good outcomes for our members., • To attend training courses and complete online training modules as required to meet the requirements of the post., • To take responsibility for own personal development, seeking out opportunities to learn new skills., • To undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the centre., • To apply the Bromley Mencap values and behaviours to every aspect of the role at all times., • To protect and enhance the interests and reputation of Bromley Mencap internally and externally., • To commit to, and uphold, the organisational values in all aspects of your work. Person Specification: • Essential Evidence of CPD relevant to supported employment, social enterprise, community engagement or disability inclusion., • Level 2 Food Hygiene (or willingness to obtain)., • Experience supporting adults with learning disabilities, difficulties or neurodiverse conditions., • Experience in community‑facing roles, retail, hospitality, microenterprise or market trading., • Experience supervising small groups or delivering structured activities., • Experience maintaining safety, quality and customer service standards., • Understanding of person‑centred practice, reasonable adjustments and inclusive workplaces., • Awareness of food hygiene, basic retail operations and customer service principles., • Understanding of safeguarding and health & safety in community settings., • Strong organisational skills and ability to run a full operational day independently., • Confident supervising disabled adults and delivering on‑the‑spot coaching., • Strong communication and customer service skills., • Ability to manage cash/EPOS, stock and daily reporting., • Able to identify risks early and maintain a safe environment. Empathetic, patient and committed to inclusion., • Motivating, proactive and confident working in public settings., • Calm under pressure with a solution‑focused mindset., • Reliable, organised and able to work independently., • Ability to travel independently to Bromley Market from the Lodge (Rutland House) and Training Centre., • Willingness to work outdoors in varying weather., • Enhanced DBS required., • Full UK driving licence required (for transport)., • Flexibility to support occasional events Reports to: Employment Services Manager You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market stall based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash up, and safe pack down. You will ensure the pilot delivers high quality, person centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Application process closes on Monday 23rd March 2026 with interviews commencing Monday 30th & Tuesday 31st March and Wednesday 1st April 2026 for an immediate start.

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  • Nursery Practitioner
    Nursery Practitioner
    2 months ago
    £12–£13.5 hourly
    Part-time
    London

    The Nursery Nurse will be required to: • To assist with the planning of the curriculum using the EYFS for guidance, • To help set up and tidy up activities and tables for meal times, • To act as a key person for a group of children and ensuring that each child’s needs are recognised and met, • Carry out regular observations and assessments on your key children and ensure that the developmental profiles are up to date, • To work in partnership with parents/carers and other family members, • To advise the manager or deputy manager of any concerns, • To teach children offering an appropriate level of support and stimulating play experience, • To ensure the children are safe at all times and you understand the safeguarding procedures, • To actively participate in team meetings, regular staff meetings and appraisal meetings, • To attend training courses as required and take responsibility for your development, • To keep confidential any information regarding the children their families or other staff which is all part of the job, • To be aware of and adhere to all the settings operational policies and procedures e.g. health and safety, safeguarding, food safety etc., • To be able to work in any room of the nursery, • To ensure that adequate records are kept and updated regularly, • To assist with the day to day tasks of the nursery, • To undertake any other reasonable duties as directed by the deputy manager or manager or room leader, • To be punctual and flexible

    Immediate start!
    No experience
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