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Role Title: HR Apprentice Department: People Team Reports To: Employee Relations Manager Contract Type: Permanent Working Arrangements/Pattern: Full Time, 35 hours Working Location: FatFace HQ, Havant Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement: Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Considered style. Trusted Quality. B Corp certified. We are proud to have featured in the Sunday Times top 10 best places to work 2025 and best places to work for women 2025. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. Role Summary This is an exciting opportunity for someone looking to start their career in HR. As an HR Apprentice, you will support the People Team with day-to-day administrative tasks while studying towards your Level 3 HR Support Apprenticeship. You will gain hands-on experience in HR systems, processes, and colleague support, while also gaining valuable insight to office practices by covering reception duties at our Head Office. Role Responsibilities • Adding new starters, processing leavers, and making colleague data changes., • Assist with colleague queries including annual leave, sickness recording, and general HR support., • Generate system-based employment references for former colleagues., • Maintain accurate HR records and ensure data compliance., • Support with other administrative HR task, for example, letter writing, note taking., • Participate in workplace training, shadowing, and mentoring as part of the apprenticeship., • Support with reception cover at Head Office, welcoming visitors and managing incoming calls., • Support the wider People Team with tasks, and cover where required., • Consistently align yourself with FatFace’s social and environmental mission, demonstrating your commitment through day-to-day actions and the projects you directly influence. Skills and Experience • Strong communication and interpersonal skills., • Good attention to detail and organisational skills., • Comfortable using Microsoft Office and HR systems (training provided)., • Enthusiastic, proactive, and eager to learn., • Ability to handle confidential information with discretion. Role Competencies • Service Delivery, • Communication & Interpersonal Skills, • Managing HR Information, • Problem Solving & Process Improvement, • HR Systems and Processes, • Business Understanding, • HR Legislation and Policy, • Continuous Professional Development Collaboration and Deliverables: Collaboration ☐ External Agency or Consultant ☐ External Supplier ☐ NEXT Business Partners ☐ FatFace Directors ☒ Store Teams ☒ Internal Product Teams (Design, Buying, Merchandising) ☒ Internal Support Teams (Finance, IT, Retail Operations, People, Compliance, Property) ☒ Internal Creative Teams (Marketing, Creative, Studio) ☐ Industry Networking Deliverables ☐ Department Spend vs Budget ☐ Team Performance and Development ☐ Compliance and Governance Requirements ☐ Commercial Reporting ☒ Project Delivery ☒ Timelines and Deadlines ☐ Resource Planning FatFace Benefits: Financial & Protection Benefits • Sick pay allowances, • Critical Illness Income protection/ Death in service (for salaried colleagues), • Pension scheme – with net deduction and salary sacrifice options, • Dental insurance (colleague funded) Discounts & Perks • 60% off FatFace products, • 25% discount at Next stores (across full price products), • O2 phone discount, • Discounted gym membership, • Cycle to Work scheme (for salaried colleagues), • EV vehicle scheme (for salaried colleagues), • Perkbox – our online platform offering:, • Day-one access, • Exclusive brand discounts, • Wellbeing content, • Home workouts and more Health & Wellbeing • Specsavers eye care scheme, • Eye tests and contributions to glasses, • Free period products, • EAP support 24/7 via UNUM, Retail Trust, and Fashion & Textiles Support Learning & Development • THRIVE – our learning management system:, • Day-one access, • 1,000s of learning resources Time Off & Leave • 25 days holiday plus bank holidays, • Sabbatical leave (in line with service), • Enhanced family-friendly policies – including enhanced maternity leave, • Flexible Working Opportunities – flexible working requests can be made from day one of employment and are considered on an individual basis. Additional Perks • Refer a Friend scheme We are committed to building a diverse and inclusive team. If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply — you might be just the right fit.

Role: Responsible Sourcing Assistant Contract: Full-Time, Permanent Location: Havant, Hampshire, PO9 1QJ Working Arrangements: Hybrid Working (3 days per week office based) Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement: Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Trusted Quality. B Corp certified. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. Role Summary A key role in supporting the Responsible Sourcing team with supplier onboarding, factory due diligence, compliance tracking and materials management. Reporting to the Junior Ethical Trade and Materials Manager, this role offers hands-on experience with both ethical trade and responsible materials, and would suit someone with an analytical mindset, and a passion for improving working conditions and environmental practices in fashion supply chains. Role Responsibilities Supplier & Factory • Using audit reports to create corrective action plans, issue to suppliers and monitor responses, • Support supplier/factory onboarding process - information collection and system set up, • Update and maintain supplier and factory database, • Update FatFace Factory list for Supply Hub & FatFace website (Every 6 months), • Coordinate supply chain mapping – ensuring forms are sent out and we receive complete and accurate data, • Reporting eg. On non compliances Material Standards & Compliance • Maintain Factory Scope Certifications excel database – ensure we have a valid Factory Scope Certification saved down and listed on the sheet for factories in our supply chain., • Review Leather Tracker to ensure data accuracy and document collection, • Ensure all Leaping Bunny declarations are collected, and trackers updated, • Assist in maintaining the Lenzing tracker and applying for product licenses on time, • Assist in maintaining the Linen tracker and requesting certification from suppliers on time Ad Hoc • Monitor the Responsible Sourcing inbox and forward emails to relevant team members, • Regular engagement in webinars, news and training material, • Liaising with Suppliers (Questions about Certs. Audits. Training), • Support RS Team on ad hoc projects and activities including coordinating supplier conferences, • Maintain contact database (ensuring all contacts are up to data etc..), • Maintain Policy document log and communicate updates to suppliers Skills and Experience Experience Level/Qualification: • Excellent IT skills with demonstrable experience in excel., • Good knowledge of Microsoft Office suite., • Interest in sustainability & ethical fashion., • Fluent in written and spoken English. Additional languages would be advantageous., • 1+ years' experience in a similar Office based role, ideally within sustainability or a commercial role. General Skills: • Passion for sustainability and responsible sourcing, • Willingness to learn and develop new skills, • Disciplined, detailed, analytical, passionate, team player, • Integrity in personality, • Good communication skills, • An outgoing and confident personality; energy, enthusiasm, drive and a ‘can do’ attitude. Role Competencies Collaboration – Works effectively with cross-functional teams, suppliers, and external partners to drive responsible sourcing outcomes Attention to Detail – Ensures accuracy in audit tracking, compliance documentation, and claims validation Problem Solving – Approaches challenges with a solution-focused mindset, particularly in complex sourcing and compliance scenarios Initiative – Proactively identifies risks and opportunities for improvement across suppliers, materials, and processes Planning & Organisation – Manages multiple projects, audits, and onboarding activities simultaneously with clear timelines and prioritisation Communication – Confidently communicates technical and compliance information to a variety of stakeholders in a clear and engaging way Leadership – Supports, coaches and inspires others, contributing to a positive and high-performing team environment Adaptability – Comfortable working in a fast-paced, evolving environment with changing legislation and business needs Key Contacts and Relationships: Internal: • Responsible Sourcing Manager, • Responsible Sourcing Team, • Buying, Design & Product Teams, • Compliance, • Marketing, • Retail Operations, • People Team, • Suppliers & Manufacturers, • Standard Bodies & Certifiers Auditors & Technical Consultants, • Platform Providers, • NGOs & Industry Bodies, • Regulators & Frameworks Accountable for Resources: • Management and documentation of material standards (e.g. BCI, LWG, GCS), • Tracking tools for supplier compliance, claims, and audit data, • Sustainability platforms and systems (e.g. DPP, PEFT, PLM), • Supplier and product-related environmental data (Scope 3, lifecycle, impact metrics), • Internal training materials, presentations, and sustainability communications, • Circularity and innovation pilots (e.g. regenerative fibres, product passports), • Responsible sourcing documentation for corporate and B Corp reporting FatFace Benefits: Financial & Protection Benefits • Sick pay allowances, • Critical Illness Income protection/ Death in service (for salaried colleagues), • Pension scheme – with net deduction and salary sacrifice options, • Dental insurance (colleague funded) Discounts & Perks • 60% off FatFace products, • 25% discount at Next stores (across full price products), • O2 phone discount, • Discounted gym membership, • Cycle to Work scheme (for salaried colleagues), • EV vehicle scheme (for salaried colleagues), • Perkbox – our online platform offering:, • Day-one access, • Exclusive brand discounts, • Wellbeing content, • Home workouts and more Health & Wellbeing • Specsavers eye care scheme, • Eye tests and contributions to glasses, • Free period products, • EAP support 24/7 via UNUM, Retail Trust, and Fashion & Textiles Support Learning & Development • THRIVE – our learning management system:, • Day-one access, • 1,000s of learning resources Time Off & Leave • 25 days holiday plus bank holidays, • Sabbatical leave (in line with service), • Enhanced family-friendly policies – including enhanced maternity leave, • Flexible Working Opportunities – flexible working requests can be made from day one of employment and are considered on an individual basis. Additional Perks • Refer a Friend scheme

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