The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.
About the job Isometrix works on a wide and varied range of projects including; Lifestyle, Hospitality, Food & Beverage, Retail, Residential, Exterior, one-off Events, Gallery, and Exhibitions. Every project we work on is unique, from minimalistic architectural spaces to eclectic decorative interiors. Our Clients are international, and we work with many of the leading, innovative Architects and Designers from around the world from Europe, the United States and Asia. We are looking for talented, creative Lighting Technician to join our busy London studio. We offer the opportunity for you grow your skills and experience, express your ideas, and develop your career. The role would be suitable for a hands-on person with electrical experience. Electrical qualifications / certification is not a must but is a bonus. The lighting technician will coordinate with internal teams and implement the fulfilment of lighting projects, following the given project plan. Main activities will include: - assembly of custom lighting fixtures as directed by the product design team and production manger - supporting the lighting controls team in wiring and building control panels - focusing light fittings on site and installing accessories such a louvers, lenses filters and gels under lighting designer direction - installation of bespoke and one-off pieces on various sites around the world - assisting in problem solving which will require working knowledge of drivers, lamps, dimming protocols and low voltage circuits - assist designers with building mock-ups from various materials using the inhouse workshop and excellent testing facilities - working with medium and light tools in our workshop to customise fixtures and lighting accessories - planning the site focusing requirements and ensuring we deliver excellence on every project The position will require international travel to client sites Competitive remuneration package commensurate with experience. All Applicants must have the full right to work in the UK and be able/willing to commute to Central London.
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
LOOKING FOR A CHEF DE PARTIE One year of experience at least The Chef de Partie is responsible for food handling, preparation and execution; including quality, stock control, food safety and product consistency. Other responsibilities include ensuring practices, all HACCP procedures and commits strict adherence to company food safety guidelines. Ensuring a safe working environment through adherence to company policy and maintenance of building and equipment.
Sales Representative | Take Control of Your Future! Are you a driven, results-oriented go-getter with a passion for sales? Do you thrive in a flexible, self-directed environment where your effort defines your success? If this sounds like you, it’s time to join our vibrant and empowering team! What’s in It for You? • Uncapped Earnings: Your ambition equals your income—there’s no ceiling here. With competitive commissions, the sky’s the limit! • Ultimate Flexibility: Design your schedule and work on your terms. Be the boss of your own success. • Career Acceleration: Show us your potential, and we’ll show you the path to leadership and beyond. • World-Class Training: Get the tools, support, and mentorship you need to thrive from day one. • Inspiring Team Culture: Celebrate victories, embrace challenges, and grow alongside a team that has your back. Your Day-to-Day: • Create and qualify leads across dynamic sales channels. • Build meaningful, long-lasting client relationships. • Showcase and sell innovative products/services with confidence. • Smash sales targets and celebrate your wins. • Evolve and improve with continuous feedback and training. What Makes You a Fit? • Exceptional communication and relationship-building skills. • Self-motivated, goal-oriented, and resilient under pressure. • A natural time manager with the drive to work independently. • Sales experience? Great! If not, your determination matters more. Why Choose Us? This isn’t just another sales role. It’s your chance to: • Be your own boss. • Unlock unlimited earning potential. Vibrant social atmosphere • International all expenses paid travel opportunities If you’re ready to break boundaries, redefine your career, and take charge of your future, APPLY TODAY —we can’t wait to meet you!