Ocean freight Operations
3 days ago
Slough
Our client, a well-established and growing logistics provider, is seeking an experienced Multi-Modal Freight Operations Clerk with a strong background in ocean freight. This is an excellent opportunity for a detail-oriented and customer-focused professional to join a fast-paced operations team. Key Responsibilities • Manage end-to-end ocean freight shipments, including import and export operations, • Coordinate multi-modal transport movements (sea, road, and air where required), • Complete full and accurate customs entries in line with current regulations, • Liaise with shipping lines, hauliers, customs authorities, and internal teams, • Provide exceptional customer service, acting as a key point of contact for clients, • Monitor shipment progress and proactively resolve any issues or delays, • Prepare and process invoicing and billing, ensuring accuracy and timeliness, • Proven experience in a freight forwarding, • Strong ocean freight knowledge (essential), • Experience completing full customs entries independently, • Familiarity with multi-modal transport operations, • Excellent customer service and communication skills, • Strong attention to detail and ability to work under pressure, • Experience with billing and invoici...