Loans Agency Operations VP
19 hours ago
City of London
Up to £95,000 | Hybrid Working | LondonAbout the RoleWe're seeking a Senior Loans Agency Operations professional to join our clients team in a Vice President capacity working 2 days a week in the office and 3 from home. This is an exceptional opportunity for a strategic Loan Operations professional to support the Director of Loan Agency Administration, driving operational excellence across Corporate Banking loan portfolios in London and MEA regions.You'll play a pivotal leadership role in ensuring seamless day-to-day operations, managing a high-performing team, and driving continuous improvement initiatives to enhance processes, systems, and service delivery.Key ResponsibilitiesStrategic Leadership & Team ManagementSupport the Director of Loan Agency Administration in delivering strategic objectives for the functionSupervise and develop a team, ensuring adherence to processes, procedures, and quality standardsAs a member of the Leadership Team, drive consistency in operating standards across OperationsTake an active lead in the Operations change strategy, demonstrating commitment through deliveryPromote an inclusive, collaborative culture that breaks down silos and enhances team performanceOperational Excellence & BAU ManagementEnsure effective running of day-to-day loan agency operations, identifying operational issues and mitigating riskOversee timely and accurate processing of drawdowns, rollovers, repayments, prepayments, guarantee bookings, transfers, new deals, and fees as AgentProcess primary and secondary trades with accuracy and efficiencyMonitor the group email inbox and ensure swift resolution of queriesEnsure nostro outstandings are tightly controlled and reconciledReport delayed items, disputed amounts, and provide updates on outstanding investigations to the DirectorStakeholder Management & CommunicationLiaise with front office, lenders, and borrowers to ensure relevant approvals are obtainedCommunicate effectively with customers, relationship managers, and participant banks to ensure agency facilities are handled in accordance with loan agreementsMaintain robust links with internal teams and demonstrate proactive problem-solvingProcess Improvement & Systems EnhancementEnsure adherence to key performance indicators and Quality Assurance standardsWork closely with technology teams to establish required system enhancementsDrive prioritisation and plan/manage change initiatives for the functionAssist with projects and ad hoc tasks that advance the capabilities and scope of the teamContribute to departmental reporting and internal controls preparationWhat We're Looking ForEssential Qualifications & ExperienceDemonstrable leadership experience in loan operationsDetailed knowledge of loan products and comprehensive understanding of loan documentationProven customer-centric career experience in banking or financial servicesExperience working as Loan Agent on syndicated facilitiesKey Skills & CompetenciesExcellent organisational and time management abilitiesOutstanding communication skills for engaging with senior stakeholdersDemonstrable ability to innovate, support change, and problem-solve effectivelyCollaborative nature with a track record of contributing to successful team performanceAbility to work independently whilst maintaining robust team connectionsProactive approach to identifying and resolving issuesStrong proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams)Leadership QualitiesProven ability to supervise teams and drive performanceStrategic mindset with operational delivery focusCommitment to fostering an inclusive, high-performing cultureChange management experience and ability to lead transformation initiativesWhat We OfferCompetitive PackageSalary up to £95,000Hybrid working arrangement 2 days a week in office & 3 working from home. Leadership role within a global financial institutionOpportunity to shape operational strategy and drive meaningful changeProfessional DevelopmentWork alongside senior leadership in a strategic capacityExposure to complex, high-value loan transactions across multiple jurisdictionsLead process improvement and technology enhancement initiativesDevelop your leadership capabilities in a dynamic environmentAdditional InformationCandidates must have the right to work in the UK without requiring sponsorship.TPBN1_UKTJ