Security Officer
4 days ago
Tipton
Pay rate: £13.10 per hour Hours: Mornings, evenings and weekends Location: Asda Tipton Mitie is looking for Retail security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues. • Work to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client's and the Company's Quality Procedures, • To follow the site-specific Risk Assessments ensuring all activities are completed in a safe manner, • Set and maintain the highest personal and professional standards as an employee of MITIE and adopt a total quality approach to every aspect of your work, colleagues and clients, • To create a safe working environment, free from crime and health and safety related issues for colleagues, contractors and customers, • To add a polite greeting and excellent customer service, • Provide a visible security contact for colleagues, contractors and customers, • To deliver industry leading customer service, • To be clean, tidy and properly dressed wearing full uniform, • To deter violence and public order offences, • To conduct patrols of the store, • Utilising CCTV systems to support the reduction of crime and stock loss, • Liaise with the store management teams, • To report incidents and crime through our leading technology, • Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store, • To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety, • Experience of delivering Customer Service, • Excellent communication skills are required both written and verbal, • Adaptable communication style to meet the needs of different people groups, • Ability to work in a fast-moving services business, • Capability in the use of technology, • Good attention to detail, • High level of enthusiasm and passion, • Previous experience in a similar role is desirable but not essential, • Public Space Surveillance SIA licence is desirable but not essential, • Contracted hours, • Annual leave entitlement, • Pension and Life assurance schemes, • Free uniform supplied, • SIA Re-licencing programme, • Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services., • Comprehensive training and development programme (apprenticeships available) #J-18808-Ljbffr