Housing Officer (Supporting Young People)
3 days ago
Leicester
Salary: £20,420 pro-rata (£27,227 FTE) Hours of Work: 30 hours per week (working 1 weekend out of 4) Location: Leicester city centre - Dispersed properties Benefits: 33 days of annual leave, including bank holidays (pro-rata), Birthday leave, Service leave (pro-rata), Pension and Health Cash Plan, Company Sick Pay, Free on-site Gym access, Menopause Welfare leave, complimentary Y Theatre tickets and Blue Light discount card eligibility. Why this role exists At YMCA Leicestershire, we believe that having a safe place to live can change a life, but only when its paired with kindness, trust and the right support. Many of the young people we work with have experienced homelessness, instability, trauma or displacement. Some are finding independence for the first time, others are re-building their confidence and sense of security. The Housing Officer role exists to ensure young people are never doing that alone. As a Housing Officer at YMCA Leicestershire, you’ll play a vital part in creating homes that feel safe, respectful and empowering, while helping young people move forward at their own pace. About the Housing Officer role As a Housing Officer, you’ll support young people living in our Move-On and Unaccompanied Asylum-Seeking Children (UASC) accommodation. The Housing Officer role combines practical housing management with relationship-based support. This isn’t about fixing people. It’s about noticing strengths, building confidence and offering steady, practical support when it matters most. Key duties of the Housing Officer role You’ll focus on the core responsibilities below (full details are available in the job description) • Supporting young people to settle into their homes, • Providing structured housing-related support (including more intensive support within the UASC provision), • Managing housing responsibilities such as rent, behaviour, property standards and safeguarding, • Supporting access to education, training, employment and wider services, • Building trusting relationships while maintaining clear professional boundaries An enhanced DBS check is required as part of our safer recruitment process. About you You don’t need to have all the answers, but you do need to care. You’ll be a Housing Officer who: • Treats people with dignity and respect, • Understands that behaviour often comes from experience, • Can be warm and human while holding clear professional boundaries You’ll bring: • Experience supporting young people or adults in a people focussed role, • A Level 3 qualification in Housing, Youth & Community, Social Work, Coaching or a related field (or a willingness to work towards this), • Confidence working alongside other professionals and agencies, • Emotional resilience, flexibility and good judgement Because people matter here, including the people who work here. We are a values-led charity supporting young people aged 16-25 through housing, care, wellbeing, sport and culture (including the Y Theatre, Leicester’s oldest theatre). People chose to work here because: • You are trusted to do meaningful work,, • Kindness and professionalism go hand in hand,, • Your development and wellbeing are genuinely supported, Safeguarding YMCA Leicestershire is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to act in line with our safeguarding policies and procedures. Equality, Diversity & Inclusion We want our workforce to reflect the communities we serve. We welcome applicants from people of all backgrounds and identities, and we’re especially keen to hear from those under-represented in the charity and housing sectors. If you need adjustments at any stage of the recruitment process, just tell us, we will do our best to support you. GDPR Applicants’ personal data will be handled in accordance with YMCA Leicestershire’s Data Protection and Privacy Policy. Role Identifiers #HousingOfficer #HousingSupport #YouthHousing #SupportedHousing #CharityJobs #ValuesLedWork #HousingCareers #YMCAjobs